SCOTTSDALE, Ariz., July 19, 2019 /PRNewswire/ -- Arizona
Dermatopathology has been informed by Retrieval Masters Creditors
Bureau d/b/a American Medical Collection Agency ("AMCA") of a data
security incident involving the AMCA website related to its patient
payment page. AMCA is an independent collection agency that
Arizona Dermatopathology and many other entities used for debt
collection. The incident is limited to AMCA's systems.
The security of Arizona Dermatopathology's systems was not affected
by this incident.
According to AMCA, on March 21,
2019, AMCA became aware of facts indicating there had been a
data security incident. After conducting an investigation, in May
of 2019, AMCA notified Arizona Dermatopathology about the incident
and informed Arizona Dermatopathology that an AMCA database
containing information for some Arizona Dermatopathology patients
had been affected. However, at the time of AMCA's initial
notification, AMCA did not provide Arizona Dermatopathology with
enough information for Arizona Dermatopathology to identify
potentially affected patients or confirm the nature of patient
information potentially involved in the incident, and Arizona
Dermatopathology's investigation is on-going. Based on the
information provided by AMCA, the following information belonging
to Arizona Dermatopathology patients may have been affected by the
incident: patient names, addresses, phone numbers, dates of birth,
dates of service, balance information, credit card or banking
information and treatment provider information. AMCA has
advised Arizona Dermatopathology that its patient's social security
numbers were not involved in the incident. Arizona
Dermatopathology does not provide AMCA healthcare records such as
laboratory results and clinical history.
In response to the breach, AMCA sent notification letters to
approximately 500 Arizona Dermatopathology patients informing them
that their names, addresses, phone numbers, dates of birth, dates
of service, balance information, credit card or banking information
and treatment provider information may have been impacted. In
addition, based on the investigation and the information provided
by AMCA, Arizona Dermatopathology estimates that approximately
another 6,500 patients may have had their names, addresses, phone
numbers, dates of birth, dates of service, balance information and
treatment provider information impacted by this incident. For
these patients, credit card and banking information is not
affected. The impact of this incident is limited to
laboratory services provided to patients in the United States whose accounts were referred
for debt collection.
Individuals with questions about this incident or questions
about precautionary steps they can take may call 833-300-6928 for
additional information.
Arizona Dermatopathology takes the security of its patients'
information very seriously, including the security of data handled
by vendors. As a result of the investigation, Arizona
Dermatopathology is no longer using AMCA for collection
efforts.
The privacy and protection of patient information is a top
priority. Arizona Dermatopathology greatly appreciates the
patience and loyalty of its patients as it works to respond to this
incident.
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SOURCE Arizona Dermatopathology