Clariant Chooses FourKites to Increase Efficiency, Response Times and Customer Satisfaction
11 July 2024 - 12:30PM
Business Wire
Clariant Achieves Unprecedented Levels of
Visibility into Ocean Shipments Within Six Weeks of Implementing
FourKites’ Supply Chain Visibility Platform
Leading supply chain visibility provider FourKites today
announced it has been chosen by Clariant, a sustainability-focused
specialty chemical company, to provide comprehensive supply chain
visibility for its ocean shipments. In just six weeks after
implementing FourKites, Clariant achieved its highest-ever tracking
percentage for international shipments, paving the way for rapid
return on investment, streamlined operations and improved customer
satisfaction.
Clariant leverages the FourKites® platform to gain visibility
into its ocean shipments through one unified, connected platform.
FourKites will be used by all of Clariant’s internal stakeholders
across all business units, as well as its customers. The global
solution will provide critical alerts and updates, along with
dynamic predictive estimated times of arrival (ETAs) throughout
transit. This will help Clariant mitigate disruptions, reduce
manual work and improve customer satisfaction.
“FourKites was the preferred solution that could help us gain
real-time visibility on our ocean shipments and service enhancement
for customers,” says Yannick Jehli, Head Global Logistics Solutions
Services at Clariant. “The highly accurate ETAs enable us to
automatically give all our global stakeholders the tracking data
they need, exactly when they need it, without the hassle of
multiple systems and inefficient manual tracking. Not only will
this enhance our customers’ experiences, but it will help us stand
out amongst competitors.”
Switzerland-based Clariant is a global leader in specialty
chemicals whose company purpose includes working closely with its
customers for meaningful impact, as well as leading the transition
toward sustainability. It expects to track all ocean shipments
globally with FourKites.
“The Clariant team told us they wanted to move from a reactive
to a dynamic and proactive approach in predicting and preventing
disruption of their shipments,” says Marc Boileau, Managing
Director EMEA & APAC at FourKites. “FourKites will integrate
all of Clariant’s ocean tracking information in a centralized
platform, making it simple and straightforward for all users to
access. As a result, the company will save valuable time and
resources, and reduce overhead costs in the process.”
“The KPIs and analytics from FourKites will play a crucial role
in managing our global supply chain,” continues Yannick Jehli.
“Being able to track things like OTIF metrics and carrier
performance will help us quickly spot areas of improvement and thus
drive up customer service and efficiency throughout our global
operations. We are looking forward to a long and successful
partnership.”
About FourKites
Leading global supply chain visibility platform FourKites®
extends visibility beyond transportation into yards, warehouses,
stores and beyond. Tracking more than 3.2 million shipments daily
across road, rail, ocean, air, parcel and last mile, and reaching
over 200 countries and territories, FourKites combines real-time
data and powerful machine learning to help companies digitize their
end-to-end supply chains. More than 1,500 of the world’s most
recognized brands — including 9 of the top-10 CPG and 18 of the
top-20 food and beverage companies — trust FourKites to transform
their business and create more agile, efficient and sustainable
supply chains. To learn more, visit https://www.fourkites.com/.
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Marianna Vyridi Big Valley Marketing for FourKites
mvyridi@bigvalley.co