New research from global HR research and advisory firm McLean
& Company suggests that as artificial intelligence (AI)
solutions become increasingly commercially feasible and available
for organizations, HR and organizational leaders must work together
to determine the potential benefits, risks, and applications for
their unique needs or risk a low return on investment.
TORONTO, June 17, 2024 /PRNewswire/ - The surge of
artificial intelligence (AI) advancement has left many
organizations scrambling to adopt the technology to take advantage
of the opportunities it promises before considering the necessary
safeguards, skills, and capacities required for AI implementation.
According to new research from global HR research and advisory firm
McLean & Company, the HR division of Info-Tech Research
Group, the success of leveraging AI hinges on the organization's
ability to develop a comprehensive strategy aligned with their AI
maturity level, organizational value drivers, and strategic
objectives to maximize value while mitigating risk. To support HR
and organizational leaders in their efforts to take a holistic
approach to crafting an AI strategy that prepares the organization
for the future, McLean & Company has published its new
blueprint Build a Strategic AI Roadmap.
![According to the new resource from McLean & Company, a holistic AI strategy is imperative for organizations seeking to optimize AI effectively. HR leaders are pivotal in helping organizations navigate AI adoption and can use the AI strategy and roadmap as a starting point to enable AI adoption and success. (CNW Group/McLean & Company) According to the new resource from McLean & Company, a holistic AI strategy is imperative for organizations seeking to optimize AI effectively. HR leaders are pivotal in helping organizations navigate AI adoption and can use the AI strategy and roadmap as a starting point to enable AI adoption and success. (CNW Group/McLean & Company)](https://mma.prnewswire.com/media/2440577/McLean___Company_HR_and_Organizational_Leaders_Must_Collaborate.jpg)
"The AI strategy is the central point from which both
technical and people-related AI activities
originate," says Lisa
Highfield, Principal Director, Human Resources
Technology and Artificial Intelligence at McLean & Company.
"It provides the direction, guideposts, and priorities that
inform the organization's activities and enables a smooth execution
to transform AI from an idea into reality. However, introducing AI
technologies can create tension within an organization, considering
there are often differing views, competing priorities, and large
volumes of change. When HR and organizational leaders come together
to build an aligned AI strategy, it significantly aids in the
implementation and management of AI technology by ensuring that it
aligns with broader organizational goals."
The firm's resource includes a breakdown of the risks an
organization may face when adopting AI without a strategy, such as
inviting unintentional bias, creating technological dependence, and
increasing risk to data security, privacy, and confidentiality.
When leadership collaborates to develop an AI strategy, several
benefits to the organization are unlocked. These benefits include
an aligned vision and mission to support initiatives, proper
governance, higher digital transformation success rates, better
value realization, and a path forward to mature the organization
for digital enablement.
As many organizations struggle to know where to start when
building an AI strategy, McLean & Company has created a
four-step process HR and organizational leaders can follow to build
a strategic AI roadmap and navigate AI adoption. The firm's
comprehensive process is available in the full resource, with a
high-level breakdown included below:
- Establish AI strategy scope. Establish a
cross-functional AI strategy steering committee, understand the
organizational value drivers, develop the AI vision, mission, and
values statements, determine responsible AI guiding principles, and
explore broader AI governance considerations.
- Assess AI maturity and identify maturity initiatives.
Assess current and target AI maturity, explore AI dimensions and
their relation to AI maturity, and identify maturity initiative
opportunities for the organization.
- Identify AI use cases. Brainstorm ideas for AI use
cases, record use cases related to each value driver with
identified challenges and opportunities, and map the use cases by
connecting them to organizational value drivers and
initiatives.
- Prioritize initiatives and create an AI strategy
roadmap. Build the AI strategy roadmap to visualize the
prioritized maturity and AI initiatives and communicate across
employee groups. Then, determine next steps and prepare to
evaluate, maintain, and update the AI strategy as required.
Whether an organization buys AI-enabled applications, partners
with an integrator, or builds a model from scratch, McLean &
Company advises HR and organizational leaders that they cannot
outsource accountability. Effective AI governance is necessary to
use the technology responsibly, ethically, and within the
organization's best interests, which requires organizational
leadership to work collaboratively.
To access the full resource, please visit Build a
Strategic AI Roadmap.
To attend upcoming free webinars on a variety of topics or
explore the publicly available archive of recorded sessions, please
visit McLean & Company's webinars page.
McLean Signature
2024
To register for McLean Signature, the premier industry
conference for future-focused HR leaders hosted by McLean &
Company from October 27 to 29 at the
Red Rock Casino
Resort & Spa in Las Vegas,
Nevada, please visit the official Signature event
page.
Media interested in connecting with McLean & Company
analysts for exclusive, research-backed insights and commentary on
generative AI in HR, HR trends in 2024,
the future of work, and more can contact
pr@mcleanco.com.
About McLean &
Company
McLean & Company pairs evidence-based research and
immediately applicable tools with deep HR expertise to position
organizations to meet today's needs and prepare for the future. The
global HR research and advisory firm's member organizations enjoy
comprehensive resources, full-service diagnostics, workshops,
action plans, and advisory services for all levels of HR
professionals, from executive leadership to HR leaders to HR team
members, that help shape workplaces where everyone thrives.
McLean & Company is a division of Info-Tech Research
Group.
Media professionals can register for unrestricted access to
research across IT, HR, and software and hundreds of industry
analysts through the firm's Media Insiders program. To gain access,
contact pr@infotech.com.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/hr-and-organizational-leaders-must-collaborate-to-build-an-ai-strategy-that-enables-success-and-mitigates-risk-says-global-hr-advisory-firm-mclean--company-302174503.html
SOURCE McLean & Company