Virtual event is designed to identify strategies for combatting
dangerous and wasteful practice of placing fake 911 calls to elicit
an emergency response.
STATE
COLLEGE, Pa., May 15, 2024
/PRNewswire-PRWeb/ -- Mission Critical Partners (MCP) announced
today the sessions and key speakers for a "Swatting Recognition and
Mitigation" masterclass that will be held virtually on May 22. Participants can register for the
masterclass here.
The thought leaders who have committed to
sharing their expertise regarding this critical topic ensures that
this will be a masterclass worth attending. This will be a
first-of-its-kind, industrywide resource for identifying,
mitigating, and preventing swatting incidents.
Swatting has been occurring for more than a decade and involves
placing a fake 911 call with the hope of eliciting an emergency
response. Recent evidence indicates that the practice is increasing
in number and severity. It is estimated that the number of swatting
incidents annually totals in the tens of thousands.
The masterclass will be presented in six sessions that will
cover the following topics:
- Introduction to Swatting
- Swatting Incident Identification (Parts 1 and 2)
- Operational Changes for Effective Swatting Mitigation
- Policy Recommendations
- Technology Considerations
- Call to Action
Each session will feature several of the public-safety sector's
best-known thought leaders. More than 15 speakers are committed to
the event. Featured speakers include the following:
Brian Tegtmeyer — Tegtmeyer is
the National 911 program coordinator within the National Highway
Traffic Safety Administration's Office of Emergency Medical
Services, where he is responsible for improving the 911 community's
ability to impact highway safety and continually advancing 911
service nationwide. He has more than 28 years of experience in
public-safety communications and previously served as director of
DU-COMM, a large 911 center in suburban Chicago.
Harriet Rennie-Brown —
Rennie-Brown is executive director of the National Association of
State 911 Administrators. Earlier in her career she served as a
911-center director for more than a decade and then became state
911 administrator for the state of Michigan, a position she held for more than 15
years. She is the author of the National 911 Progress Report, which
was published in April 2022.
Heather McGaffin — McGaffin is
director of the District of Columbia Office of Unified
Communications, where she leads a team of more than 400
professionals engaged in 911, 311, and land mobile radio
operations. She has spent 25 years in the sector, starting as an
emergency responder and then managing both small rural and large
metropolitan emergency communications centers. She is a board
member for the NG911 Institute.
Thor Eells — Eells is executive director of the National
Tactical Officers Association. Previously he was commander of the
Colorado Springs (Colorado) Police Department for three decades.
Most of his career has been spent in tactical operations, but he
also has experience as a patrol officer, investigator, and training
officer. Eells was one of the core committee members who developed
the NTOA's National SWAT Standard.
April Heinze — Heinze is vice
president and chief of 911 operations for the National Emergency
Number Association. She started her career as a 911
telecommunicator for four years before becoming director of
Eaton County (Michigan) Central Dispatch for two decades.
She is well known throughout the public-safety sector for her
experience and expertise concerning 911 operations.
John Chiaramonte — Chiaramonte is
president of MCP's consulting division. His career, which spans
more than three decades, began as a 911 telecommunicator and
emergency responder. He has provided consulting services to
numerous state and local government entities, including the
National 911 Program, the U.S. Department of Transportation, the
U.S. Department of Homeland Security, the Federal Emergency
Management Agency (FEMA), and the Pennsylvania Emergency Management Agency.
Bonnie Maney — Maney is MCP's
manager of 911 operations. She has extensive experience in 911
center operations, emergency management, and training for federal,
state, and local public-safety agencies. Specific areas of
expertise include workforce optimization, alternative response,
strategic planning, standards and best practices, continuity of
operations (COOP) planning, and 911 center consolidation.
"The thought leaders who have committed to sharing their
expertise regarding this critical topic ensures that this will be a
masterclass worth attending," said Morgan
Sava, MCP's senior vice president of marketing. "This will
be a first-of-its-kind, industrywide resource for identifying,
mitigating, and preventing swatting incidents."
About Mission Critical Partners (MCP)
Mission Critical Partners (MCP) is a leading provider of data
integration, consulting, network, and cybersecurity solutions
specializing in transforming mission-critical communications
networks into integrated ecosystems that improve outcomes in the
public safety, justice, healthcare, transportation, and utility
markets. Our comprehensive experience and vendor-agnostic approach
helps us develop modernized solutions for our clients to maximize
value and create optimal efficiency while mitigating risk.
Additional information and career opportunities are available at
www.MissionCriticalPartners.com.
Media Contact
Alex Oltmanns, Pipitone, 1
412-321-0879, aoltmanns@pipitone.com
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SOURCE Mission Critical Partners