New report predicts by 2028, global parcel delivery
volumes will increase by approximately 40%
LONDON, June 19,
2024 /PRNewswire/ -- Gartner®, a company delivering
actionable, objective insight to executives and their teams, has
named nShift as a Representative Vendor in its report "Market
Guide for Multicarrier Parcel Management Solutions."
With global parcel deliveries expected to increase by 40% within
the next four years, multi-carrier parcel management will be
critical to managing costs and maximizing capacity.
The Market Guide for Multicarrier Parcel Management Solutions
also identifies "most
providers of ERP, transportation management systems
(TMS), order management systems (OMS) and warehouse
management systems (WMS) do not specialize in parcel
capability. Rather, they partner with a noncompeting multicarrier
parcel management solution (MCPMS) to support their customers. This
leaves users with a gap in capability and need for a stand-alone
solution."
According to the report:
- "Global parcel delivery volumes continue to grow,
despite macroeconomic challenges and significant regional
variations
- "Issues around flexibility and customer experience continue to
grow in tandem with demand, despite inflationary pressures and the
partial reduction in delivery capacity constraints. These
increases, spurred by multi-channel retail and business to business
ecommerce, are unlikely to reduce
- "Companies are faced with increased parcel delivery costs,
driven by fuel and labor cost inflation, and shippers often
lack the tools to optimize their transportation spend."
Mattias Gredenhag, nShift CTO said, "Multi-carrier
parcel management holds the key to overcoming complex shipping
requirements, building scale, driving up efficiency and enabling
the business to grow beyond limits. But it can also do more
than that.
"At nShift we combine the core components of multi-carrier
delivery management – such as a library of 1000+ carriers – with
customer-facing applications. This transforms deliveries from
a world of boxes into real growth opportunities for retailers,
providing a joined-up, end-to-end experience from the checkout to
the doorstep."
nShift's DMXM (delivery and experience management)
enables retailers to:
- Grow beyond limits – with a library of 1000+
carriers, nShift enables retailers to expand internationally and
offer more delivery choices to customers at checkout. This
increases conversion rates
- Connect every stage of the customer journey, by
offering the right delivery options at checkout (including popular
zero-emissions and pick-up, drop-off deliveries), a superior
tracking experience, and simple returns which maximize revenue
retention
- Enable data-tight ecommerce, by combining data
from carriers, logistics, and other business systems. DMXM
brings this information together, helping retailers sharpen
customer insights, break down internal silos, and drive operational
efficiency
- Out-perform competitors – whether by
engaging with customers in new ways or increasing the throughput of
deliveries and fulfillment teams. nShift helps retailers stay one
step ahead of the rest by investing five times more in R&D than
its closest competitors
View a complimentary copy of the Market Guide for Multicarrier
Parcel Management Solutions.
Gartner, Market Guide for Multicarrier Parcel Management
Solutions, By Simon
Tunstall, Brock
Johns, Oscar Sanchez
Duran, 27 May 2024.
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About nShift
nShift's delivery & experience management platform drives
ecommerce success. Grow beyond limits with constant innovation and
the world's largest carrier network. Build customer loyalty
with end-to-end tools that enhance experience. Unify data into
usable insight that connects and optimizes processes. With nShift,
make delivery the essential link between your brand and your
customers.
nShift. Worry less. Ship smarter. www.nshift.com
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