EATONTOWN, N.J., July 19, 2019 /PRNewswire/ -- Pathology
Solutions, LLC, has been informed by Retrieval Masters Creditors
Bureau d/b/a American Medical Collection Agency ("AMCA") of a data
security incident involving the AMCA payment website. AMCA is an
independent collection agency that Pathology Solutions and many
other entities used for debt collection. The incident is
limited to AMCA's systems. The security of Pathology
Solutions' systems was not affected by this incident.
According to AMCA, on March 21,
2019, AMCA became aware of facts indicating there had been a
data security incident. After conducting an investigation, AMCA
notified Pathology Solutions in May of 2019, about the incident and
informed Pathology Solutions that an AMCA database containing
information for some Pathology Solutions patients had been
affected. However, at the time of AMCA's initial
notification, AMCA did not provide Pathology Solutions with enough
information for Pathology Solutions to identify potentially
affected patients or confirm the nature of patient information
potentially involved in the incident, and Pathology Solutions'
investigation is on-going. Based on the information provided by
AMCA, the following information belonging to Pathology Solutions
patients may have been affected by the incident: patient names,
addresses, phone numbers, dates of birth, dates of service, balance
information, credit card or banking information and treatment
provider information. AMCA has advised Pathology Solutions
that its patient's social security numbers were not involved in the
incident. Pathology Solutions does not provide AMCA
healthcare records such as laboratory results and clinical
history.
In response to the breach, AMCA sent notification letters to
approximately 600 Pathology Solutions patients informing them that
their names, addresses, phone numbers, dates of birth, dates of
service, balance information, credit card or banking information
and treatment provider information may have been impacted. In
addition, based on the investigation and the information provided
by AMCA, Pathology Solutions estimates that approximately another
12,700 patients may have had their names, addresses, phone numbers,
dates of birth, dates of service, balance information and treatment
provider information impacted by this incident. For these
patients, credit card and banking information is not
affected. The impact of this incident is limited to
laboratory services provided to patients in the United States whose accounts were referred
for debt collection.
Individuals with questions about this incident or questions
about precautionary steps they can take may call 833-300-6928 for
additional information.
Pathology Solutions takes the security of its patients'
information very seriously, including the security of data handled
by vendors. As a result of the investigation, Pathology
Solutions is not longer using AMCA for collection efforts.
The privacy and protection of patient information is a top
priority. Pathology Solutions greatly appreciates the
patience and loyalty of its patients as it works to respond to this
incident.
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SOURCE Pathology Solutions, LLC