INDORE, India
and NEWARK, Del.,
July 29,
2024 /CNW/ -- MSG91, a leading name in the Customer
Solution Platform, proudly announces the availability of its
WhatsApp Business API solution. Trusted by over 30,000 global
businesses, MSG91 continues to drive innovation and enhance
customer engagement with this powerful tool.
The WhatsApp Business API solution makes communication more
accessible for businesses, allowing them to meet their customers on
a platform with over 2 billion users. By integrating WhatsApp into
their communication strategies, businesses can drive better
customer engagement outcomes and streamline their operations.
Features of MSG91's WhatsApp Business API Solution:
- WhatsApp ChatBot: Automates responses, handles
inquiries, and supports tasks like customer service, order
tracking, and placing orders.
- WhatsApp Integrations: Integrates seamlessly with
platforms such as Zoho, Freshworks, WebEngage, MoEngage, CleverTap,
Shopify, Wix, Google Sheets, Tally, and GIDDH for easy
functionality.
- Zero Charge on Click to WhatsApp Ads: Use Click to
WhatsApp Ads without extra costs related to session charges.
- WhatsApp Catalogue: Display products and services within
the app as a digital storefront. Customers can browse, view
details, and inquire without leaving WhatsApp.
- Broadcast / Campaign: Send identical messages to
multiple contacts or use targeted marketing with automated,
personalized messages.
- Support JSON image: Send JSON bodies with automatic
conversion to Meta requirements.
- 2-way Communication: Enable ongoing conversations
between customers and businesses.
- Manage Template Inside Panel: Create and manage
templates within the same platform.
- Analytics: Obtain graphical insights into sent,
delivered, and conversation metrics.
"We are thrilled to offer the WhatsApp API solutions for
businesses, making it easier for businesses to connect with their
customers on one of the most popular messaging platforms," said
Shubhendra Agrawal, Co-Founder at MSG91. "This addition complements
our existing suite of communication tools, reinforcing our
commitment to providing secure and robust APIs for SMS, Email,
Voice, and Authentication."
MSG91's platform is renowned for its impressive metrics:
- 2.5 billion+ API calls per month
- 1.6 billion+ SMS sent per month
- 1 billion+ OTP sent per month
- 1 billion+ Emails sent per month
About MSG91
MSG91 is a global Cloud Customer
Communication Platform providing secure and robust APIs for SMS,
Email, Voice, Authentication, and more. Trusted by over 30,000
businesses worldwide, MSG91 facilitates seamless communication with
billions of interactions every month.
Media Contact:
Email: support@msg91.com
Website: www.msg91.com
Logo:
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SOURCE MSG91