Three-part webinar series provides valuable
insights on how to apply Process Intelligence to drive enterprise
productivity, mitigate technical debt driven by automation, and
drive operational excellence with Digital Twins
MENLO
PARK, Calif., July 29,
2024 /PRNewswire/ -- Skan, the leader in process
and operational intelligence technology, today announced it hosting
Dr. Bernhard Schaffrik, Principal Analyst at Forrester, on a
three-part educational webinar series focused on how Process
Intelligence, the convergence of process and task mining, is being
used to optimize business operations.
According to the Forrester report, The Process Intelligence
Software Landscape, Q2 2023, process intelligence software is
"Software products that provide analytics about an organization's
processes that are operated by humans as well as implemented in IT
systems. Process analytics is mainly based on task and process
mining capabilities, but not limited to them. Process intelligence
software enables decision-making on how to improve process
performance."
Skan uniquely combines process and task mining to create a
continuous, comprehensive view of business operations. Skan's
real-time, 360-degree view empowers organizations to derive
comprehensive workforce, process, and technology insights at scale,
providing a complete picture of both end-to-end processes and
human-centric tasks to help organizations drive data-driven
operations and accelerate business transformation.
The webinar series covers key imperatives for the strategic
application of Process Intelligence.
- How to do more without increasing labor is a key concern for
every executive. The first webinar focuses on maximizing
productivity with generative AI and Process Intelligence. It
provides both strategic and operational perspectives, helping
organizations accelerate their journey toward continuous
productivity improvement.
- Automation has often been considered a universal remedy for
addressing technology, people, and process issues within
enterprises. However, in the pursuit of quick solutions, many
organizations have inadvertently created "technical debt." In the
second webinar, we will focus on mitigating the technical debt
driven by automation. The discussion will center on where and how
automation contributes to technical debt, and present effective
strategies to avoid and manage it using Process Intelligence.
- In today's dynamic marketplace, organizations are looking for
new tools and disciplines to manage variability and drive
operational excellence. This final webinar will focus on the
adaptation of Digital Twins, originating in manufacturing, to
business operations. We will explore how Digital Twins enable
seamless workflows, use simulations for customer interaction
modeling, and support informed decision-making.
"Skan provides our customers with unique Process Intelligence
capabilities to improve their business operations," said Vinay
Mummigatti, EVP Strategy and Customer Transformation, Skan. "We are
excited to feature Dr. Bernhard Schaffrik of Forrester on this
important educational webinar series so that more organizations can
gain strategic and operational perspectives on how to apply Process
Intelligence to drive business value."
Register now for this important webinar series.
About Skan
Founded in 2018, Skan has empowered some of the world's largest
enterprises to swiftly and effectively transform their operations
using its AI-powered Process Intelligence platform. By observing
work continuously down to the millisecond and at scale, Skan
delivers actionable insights that fuel innovation and drive
transformative outcomes. The secure and privacy-first platform
installs in minutes, requiring no integration with existing
systems. This ease of use empowers businesses to capture valuable
insights from every corner of their operations, leading to improved
efficiency, higher impact automation, increased productivity,
better compliance, and elevated customer experiences.
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