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[not my real name] 04/9/2023 18:41

The only thing I have to say about the recent posts is that I don't recognize the company you are talking about.

There may be isolated cases of what is being described but that is definitely NOT the norm.

NMRN

[lefrene] 04/9/2023 15:28

Like so many other things where the Government has a hand holding over it, it can't breathe. It needs to be cut completely free from any government interference at all, so that it can operate as an actual business. Stop giving the plum work to foreign competitors leaving RM with the costly 'last mile', drop the 'universal service' criteria. (if you choose to live in the back of beyond then twice a week deliveries will do fine. Only move trailers when they are at least half full, and find return loads for the trailers returning to home depots. It really is a very simple business which could make very good profits if not choked by Government interference.

Perhaps the way forward is to simply let it go bust, and re-start with a clean sheet.

But then this will have been obvious for the past 25 years, so what game is being played, and why?

[isis] 02/9/2023 13:26

Nigh on everything is done this way. How does this Guy arrange an appointment? Does he send a letter to his Surgery and wait for them to write back?
Farcical!

The Letters are merely confirmations these days.

[isis] 02/9/2023 13:22

Perhaps they should have appointments face to face. Do people not have emails, Phones and Texts??

[lennonsalive] 02/9/2023 13:19

A cancer sufferer who underwent surgery last month said it was "shocking" that letters from his doctor had arrived after he was expected to attend appointments.A source close to the company said the next three months were "make or break" for Royal Mail after it lost a tenth of its business to rivals in a year of strikes, and delivered a £750 million loss.

[lennonsalive] 02/9/2023 13:12

hospital letters taking two weeks to arrive mean missed appointments.Disgusting

[isis] 29/8/2023 22:46

It's like everything atm. If one person complains about something and another 99 don't they will take the 1 persons view and make us all pay for it!
My own Step Dad complains if the Mail is late which the only thing he gets is a Bank Statement or confirmation of paying a Bill which is always exactly the same as the previous months anyway and all can be done online or at a Cash Machine!

[casholaa] 29/8/2023 17:06

I now find that my deliveries from abroad go to Princess Royal Hub before central london sorting centre instead of direct to from the midlands to central london.

[cancun tango] 22/8/2023 21:26

https://www.itv.com/news/meridian/2023-08-22/three-firms-guilty-of-fraud-which-cost-royal-mail-at-least-70m-over-a-decade

[isis] 22/8/2023 11:55

haha - that is pretty good. :))

[casholaa] 22/8/2023 10:24

I couldn't resist posting this link

[casholaa] 21/8/2023 19:02

Surely, you mean Milipede???

[encarter] 21/8/2023 18:47

Next government will be a Labour one, even Corbin would win.

[careful] 21/8/2023 13:57

The potential of Royal Mail is because it is so inefficient with so much dead wood and poor working practices.
It has an infrastructure to be envied, what Amazon, UPS or FEDEX could do to it if they were free to manage properly.

[geckotheglorious] 21/8/2023 13:32

ISIS
I still get shedloads sadly. Cant seem to end it.
Buy anything over the telephone and the whole process starts again it seems.

[isis] 21/8/2023 13:31

Can't say I even get much of that, except the hand delivered non Postal Stuff that doesn't bother me.
Takeaway Menu's and the like are quite handy. :)

[geckotheglorious] 21/8/2023 13:28

ISIS
Yes an end to the excessive junk mail would be superb.