CAROL
STREAM, Ill., Aug. 15,
2024 /PRNewswire/ -- OSG, a leader in Customer
Communications Management (CCM), is proud to announce the launch of
its innovative OSG JourneyConnect Suite of Communication Solutions.
This cutting-edge suite is designed to revolutionize the way
businesses engage with their customers through a seamless,
digitally native, multichannel approach.
"With the launch of the OSG JourneyConnect
Suite, we are redefining customer communications," said
Dean Cherry, CEO of OSG.
The OSG JourneyConnect Suite encompasses a comprehensive
range of communication solutions and services, integrating print
and digital channels. The primary focus is to ensure businesses can
reach customers wherever they are, providing a consistent and
engaging experience across all touchpoints thereby servicing the
customer at the point of need.
What sets the OSG JourneyConnect Suite apart is the inclusion of
Predefined Journeys—a series of preset communications
designed to provide communications for standard journeys across a
variety of industries, as well as transform transactional
touchpoints into native digital experiences.
"With the launch of the OSG JourneyConnect Suite, we are
redefining customer communications," said Dean Cherry, CEO of OSG. "Our goal is to provide
businesses with the ability to create meaningful and impactful
engagement with their customers. Our digital first approach offers
an improved way to manage critical customer communications,
ultimately driving better outcomes for our clients."
Gary Gregg, Chief Product Officer
at OSG added: "Understanding today's consumer means delivering a
communication experience that keeps them informed, is easy to read
on any device, is easy to understand and most importantly, easy to
take action. That's what we focused on providing in OSG
JourneyConnect."
The OSG JourneyConnect Suite is now available to businesses
looking to enhance their critical customer communication strategies
and achieve greater engagement and satisfaction.
For more information about the OSG JourneyConnect Suite and how
it can benefit your business, please visit
https://osgconnect.com/osgjourneyconnect_countdown/.
About OSG
OSG (Output Services Group, Inc.) delivers leading print and
digital Customer Communications Management (CCM) solutions that
drive action, loyalty, and retention. With over 50 years of
experience, OSG enables more than 5,000 customers to create deeper
relationships, one communication at a time.
For more information, please visit https://www.osgconnect.com or
follow us on LinkedIn, Twitter & Instagram.
Media Contact: Sarah Guckes,
sarah.guckes@osgconnect.com
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SOURCE OSG