MUSKOGEE, Okla., Sept. 20,
2024 /PRNewswire/ -- Muskogee City County Enhanced
911 Trust Authority ("MCC911"), confirmed today that it experienced
a data incident in July 2024 and has
issued notices to affected individuals with sufficient contact
information and relevant federal agencies about the incident.
On July 25, 2024, MCC911
identified unusual activity on its computer systems with indicators
demonstrating we were the victims of a criminal ransomware
incident. MCC911 immediately began an investigation and took steps
to contain the situation, including by proactively taking certain
systems offline, changing passwords, notifying federal law
enforcement, and engaging cybersecurity and privacy professionals
to assist. In addition to the steps taken described above, MCC911
also added measures to improve the security of systems and
practices, including implementing endpoint and monitoring tools,
updating the firewall, introducing geolocation restrictions,
and reconfiguring resources to provide additional protections.
MCC911 worked diligently to complete its investigation, bring
systems back online as quickly and securely as possible, and add
further technical safeguards to existing protections. MCC911
engaged leading privacy and security professionals to aid in the
response and reported this incident to relevant government
agencies.
The investigation found evidence that unauthorized, criminal
actors accessed the MCC911 systems from April 4, 2024, through July 31, 2024. While there is currently no
indication that the unauthorized actor has misused any information
for identity theft or fraud in connection with this
incident, MCC911 is providing this notice to all individuals who
may be potentially affected by this situation, which potentially
includes anyone who received emergency medical services in
Muskogee County, Oklahoma from
January 2011 through April 2023.
For individuals who received emergency medical services in
Muskogee County from January 2011 through April
2023, the investigation determined that there is a
possibility that the following types of information may have been
impacted: name, address, date of birth, Social Security number,
diagnosis/condition(s), medication and/or treatment information,
medical procedure(s), hospital provider name, health insurance
information. Note that this describes general categories of
information that MCC911 believes may have been present within the
affected systems during the incident and includes categories that
are not relevant to each individual whose information may have been
present.
MCC911 encourages individuals to remain vigilant against
incidents of identity theft and fraud, review account
statements and explanation of benefits forms, and monitor free
credit reports for suspicious activity and to detect errors. Under
U.S. law, individuals are entitled to 1 free credit report annually
from each of the 3 major credit reporting bureaus. To obtain a free
credit report, individuals may visit
www.annualcreditreport.com or call, toll-free, 1-877-322-8228.
Additional information and resources are outlined below.
Equifax
|
Experian
|
TransUnion
|
https://www.equifax.com/personal/credit-report-services/
|
https://www.experian.com/help/
|
https://www.transunion.com/credit-help
|
1-888-298-0045
|
1-888-397-3742
|
1-833-395-6938
|
Equifax Fraud Alert,
P.O. Box 105069 Atlanta, GA 30348-5069
|
Experian Fraud Alert,
P.O. Box 9554, Allen, TX 75013
|
TransUnion Fraud Alert,
P.O. Box 2000, Chester, PA 19016
|
Equifax Credit Freeze,
P.O. Box 105788 Atlanta, GA 30348-5788
|
Experian Credit Freeze,
P.O. Box 9554, Allen, TX 75013
|
TransUnion Credit
Freeze, P.O. Box 160, Woodlyn, PA 19094
|
Moreover, information regarding identity theft,
fraud alerts, security freezes, and the steps an
individual can take to protect personal information may be obtained
by contacting the consumer reporting agencies, the Federal Trade
Commission, or the appropriate state Attorney General. The Federal
Trade Commission can be reached at: 600 Pennsylvania Avenue NW,
Washington, DC 20580;
www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY:
1-866-653-4261. The Federal Trade Commission also encourages those
who discover that their information has been misused to file a
complaint with them. Individuals can obtain further information on
how to file such a complaint by calling 1-877-438-4338. Individuals
should file a police report if they are a victim of identity theft
or fraud. To file a report with law enforcement for
identity theft, an individual will likely need to provide some
proof that they have been a victim.
If you have questions for MCC911, you can contact us at
918-577-6949 or by email at infotech@mcc911.org.
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SOURCE Muskogee City County Enhanced 911 Trust Authority