Technology Helps U.K. Telecom Leader Reduce
SLAs in First Three Months
MONTCLAIR, N.J., June 20, 2024 /PRNewswire/ -- United Living
Connected (ULC), a United
Kingdom-based subsidiary of United Living Group, and one of
the country's largest telecom infrastructure companies,
selected Sitetracker, the world's leading provider of
deployment operations management software, to help with its digital
transformation. In just three months of use, Sitetracker has
reduced ULC's critical milestone service level agreements (SLAs)
and increased handover speed.
Formerly known as Great British Communications, ULC is using
Sitetracker to accelerate its digital infrastructure deployment
projects throughout the region, including a recent contract with
Cornerstone, the country's largest mobile infrastructure services
company. Sitetracker's cloud-based platform provides ULC with a
single source of truth for data across all its wireless customers
and standardizes business operations for site acquisition,
planning, design, construction, and maintenance.
"The implementation process was smooth, well-organised and
collaborative," said James Parker,
Head of Project Management Office for ULC. "These metrics
demonstrate a measurable efficiency improvement in our ability to
serve the UK's largest mobile providers and other customers."
Sitetracker's continued value-add to telecommunications
infrastructure providers across dozens of countries, languages, and
specialties is unparalleled. From small cells to fiber to towers,
Sitetracker ensures the rapid and efficient deployment of telecom
infrastructure while giving telcos the tools they need to make a
modern, digital transformation. Like ULC, telecom companies report
significant KPI improvements, including saving project managers up
to 20 hours per week and improving accurate forecasting by 98%.
"Digital connectivity in rural and underserved areas is
essential to bridging the digital divide and creating a more
equitable and fairer world," said Giuseppe
Incitti, CEO, Sitetracker. "Those doing that work, like
United Living Connected, have increasingly difficult demands and
challenges, meaning that efficiency and real-time data access are
critical to their success."
According to the House of Commons in the U.K., rural
connectivity still lags behind urban access, with 7% of the UK
landmass lacking even 4G service. The government is striving for
95% 4G coverage by next year and for the majority of its population
to be covered by 5G service by 2027. These goals drive the need for
companies like ULC to speed up infrastructure deployment but with a
keen eye on efficiency, quality, and strategy.
About Sitetracker
Sitetracker powers the rapid
deployment of tomorrow's infrastructure. The global leader in
deployment operations management software, Sitetracker helps
innovative companies like Cox, Telefonica, EVgo, Nextera, Comcast,
ChargePoint, Cypress Creek Renewables, Ziply, Southern Company,
Iberdrola, Vodafone, Vantage Towers, VerticalBridge, and Congruex
plan, deploy, and manage millions of programs, projects, sites, and
assets across nearly 300 customers globally. By giving
telecommunications, EV charging, renewables, utility, and real
estate teams a cloud-based solution that works easily and
effectively, Sitetracker accelerates the transition to a fully
connected and sustainable future. Deploy what's next. For more
information, please request a demo.
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