Voice-Based Attacks on organizations are surging and, with
the proliferation of GenAI tools, are becoming a preferred path to
initial access. Concurrently, Voice continues to be an
under-protected threat vector.
CHICAGO, July 23,
2024 /PRNewswire/ -- Mutare Inc., the market
leader in Voice Security, today released the results of the 2024
Voice Threat Survey, an annual initiative that sheds
light on how technology and cybersecurity insiders, leaders and
professionals view Voice Security.
Voice-based threats are rapidly growing in volume, complexity
and severity. And many recent high-profile breaches can trace
initial access to social engineering or vishing (voice phishing).
The 3rd annual Voice Threat Survey seeks to
understand how technologists and security experts view Voice as a
threat vector and, as such, as an organizational asset (critical
Infrastructure) to be protected and defended. The Survey polls
cybersecurity and information technology professionals at the RSA
and Cisco Live conferences to get a real look into the prevailing
beliefs and opinions of those closest to the front lines of
cybersecurity protection and defense. Where relevant, the Survey
compares the current year's responses to the previous year's Survey
to gain insights into trends and changing attitudes around Voice
Security.
Findings from the 2024 Voice Threat Survey compared
with the previous year's Survey reveal that technology and
cybersecurity professionals have an increasing awareness and
concern around voice-based threats. Yet, organizations are slow to
include voice in their cybersecurity programs, have limited
knowledge of the latest enterprise-class voice security
technologies, and have some confusion about internal ownership of
voice protection and defense.
Critical findings from the 2024 Voice Threat Survey
include:
- Top Voice-Based Threats: Scam Calls, Social Engineering,
Vishing, GenAI-Based Attacks
- 42% of Respondents Do Not Answer their Business Phone if they
don't recognize the caller
- 41% of Respondents Were Not Aware of the Availability of
Technical Solutions for Voice Security
- 44% of Respondents Believe Their Organization is Missing
"Reasonable" Practices for Voice Security
- 94% of Respondents Believe Voice Security Should be Added to
Their Organization's Cyber Strategy & Risk Management
Program
"While it is heartening to see that survey participants were
more informed this year, the realm of cybersecurity is one that
punishes inaction," said Colin Millstone, Mutare's Chief Marketing
Officer. "We're seeing a real proliferation of voice-based
cyberthreats in the last 12 months, instigating major cyber
breaches at sophisticated enterprise-class organizations like
Change Healthcare, MGM, Caeser's and more."
With the rise in cyber breaches of publicly traded companies, a
new wave of class action lawsuits has emerged with a focus on
"Reasonable" cybersecurity measures. This year's Survey included
questions probing respondents' level of understanding regarding
"Reasonable" practices and application thereof. Survey findings
indicate that enterprises continue to put themselves at substantial
monetary risk by not understanding and adopting "Reasonable"
cybersecurity practices and defense for Voice:
- 43% of Respondents were Not Aware that Class Action Lawsuits
focus on the breached organizations' failures to have implemented
"Reasonable" cybersecurity practices and defense
- 44% of Respondents believe their Own Organization is Missing
"Reasonable" Practices for Voice Security
"It's an arms race," said Millstone. "If you find yourself
questioning whether you've done enough, chances are it's too late.
That's a big reason behind why Mutare has pushed so hard to raise
awareness on the topic of Voice Security. The threat is real, and
there are effective, enterprise-class solutions available
today to thwart these threats."
About Mutare
For three decades, Mutare has been
empowering organizations to re-imagine a better way to connect.
Today, through our transformative voice security, digital voice and
text messaging solutions, we make communications with colleagues,
customers and prospects simple, secure and effective. And that
means more time and less stress for your employees, a more positive
experience for your customers, and improved bottom line results for
your organization. Our forward-looking leadership team is made up
of dedicated, focused and experienced people who care about
transforming business communications and improving the lives of
others. Ultimately, we are dedicated to make a difference for all
our stakeholders – team members, customers, partners and
communities. We are changemakers who are committed to becoming the
recognized leader in voice threat defense for the enterprise.
Media Contact:
Colin Millstone
Chief Marketing Officer
(314) 913-4238
380576@email4pr.com
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SOURCE Mutare, Inc.