PLEASANTON, Calif.,
Aug. 31, 2015 /PRNewswire/
-- Certent, Inc., a leading provider of software-as-a-service
(SaaS) solutions for equity compensation management, financial
reporting for ASC718, and regulatory filings with the SEC,
announces the expansion of customer support offerings for its
growing client base.
Certent's recently expanded customer support model provides
clients with the flexibility to select the right level of service
and support to match their specific needs. Certent's
U.S.-based team of equity compensation and financial reporting
experts work with clients to address their questions and challenges
in a timely manner leveraging the latest support tools and best
practices. With over 1,300 clients including market leaders such as
Crocs, Airbnb, Pier 1 Imports, Essendant Inc. (formerly United
Stationers), LivingSocial, and Workday, the Certent support options
are designed to offer added assistance for any client need.
Certent's new three tier support model includes Platinum and
Premium support options. The added enhancements to Certent's
customer support offerings include:
- Specialized support for time-sensitive or one-time critical
events such as an IPO, acquisition, ESPP enrollment, or Restricted
Stock release
- Ability to schedule additional resources for quarterly and
year-end financial reporting needs
- Added methods of communication to allow support to work
side-by-side with clients in any location
- Superior data integrity services to eliminate re-work and
ensure accuracy
"To ensure client success, we are expanding our support
organization and offerings," says Jim
Vincent, vice president of support at Certent. "It is our
goal to provide a full range of services and access to the
expertise and support our clients need to efficiently manage their
stock plans with Certent Equity Management."
About Certent
Since 2002, Certent, has been making it easier for companies to
meet their financial compliance requirements. Certent's
user-friendly, web-based technology streamlines equity plan
management, financial reporting for ASC718, and financial filings
(in XBRL and HTML) with the U.S. SEC. With technology based on
in-depth accounting expertise, an open ecosystem of industry
partners, and an expert services organization focused on customer
success, Certent has helped more than 1,300 companies worldwide
innovate their financial compliance processes. For more
information, visit www.certent.com.
Contact:
Leslie Leach
925-730-4300
www.certent.com
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SOURCE Certent, Inc.