Bluon's brand-agnostic database and
proprietary A.I. support brings a new level of productivity
and efficiency to ServiceTitan users
IRVINE,
Calif., May 22, 2024 /PRNewswire/ -- Bluon,
Inc., an innovative software company focused on increasing
productivity for HVAC contractors and their service technicians
today announced a strategic partnership with ServiceTitan, a
leading software platform built to power the trades. The new
partnership places Bluon in ServiceTitan's Technology Partner
Program and sets the stage for various levels of integration
between the two platforms.
HVAC contractors have unique challenges due to the extreme
complexity surrounding technical information required to service
equipment and an ever-worsening shortage of skilled labor. Skilled
HVAC technicians are increasingly hard to find and are faced with
daily technical problems that require specific information and
support.
Bluon has created the first platform of its kind to provide HVAC
technicians and related contractor staff the technical information
and support they need with its one-of-a-kind database and
home-grown A.I. support platform.
Bluon's proprietary, brand-agnostic database is unique in the
HVAC industry. Covering over 200 brands and nearly 500,000 model
number families, Bluon's database provides manuals, schematics,
original parts (BOM), part specs, and compatible replacement parts
for over 20 million specific model numbers.
Access to reliable technical support is a major problem for HVAC
contractors and their technicians. Bluon has built the first viable
and scalable solution with its proprietary A.I. support. Bluon's
A.I. is unlike any other due to its unique Large Language Model
which has been built leveraging over 100,000 transcribed, live tech
support calls previously fielded by Bluon's best-in-class service
techs. The result is practical answers for techs in the field – not
sterile textbook answers. It's as if a fellow service tech were
directly answering the question. Bluon's A.I. will allow
ServiceTitan contractors to assist their technicians in the field
with instant answers to technical challenges and/or diagnosing
problems.
"Partnering with ServiceTitan allows us to make a quantum leap
with our mission to make HVAC contractors more productive by giving
technicians the data and support they need when they need it," said
Bluon CEO and Founder Peter
Capuciati. "We can create integrated access to our data and
support within ServiceTitan, making its use more practical for
contractors on ServiceTitan."
ServiceTitan customers have expressed enthusiasm about the
partnership's potential benefits. "The integration of Bluon with
ServiceTitan is going to drive immense value to our business,"
said Nels Carlson, Operations Manager of Goettl Air
Conditioning. "The integration of the platforms will enhance
efficiency and productivity across the board."
"This partnership will be amazing for our company," said
Juan Flores, supervisor of Lee's
Air. "Our team finds tremendous value in both ServiceTitan and
Bluon, as they help our business in different ways – joining forces
with these two powerful platforms will no doubt lead to greater
efficiencies within our business."
ServiceTitan customers who also subscribe to Bluon for Business
will be able to readily document their increases in productivity,
and, more notably, increases in revenue per technician. This will
initially be facilitated through a parallel subscription to Bluon
for Business, with the ultimate goal of integrating access directly
within the ServiceTitan platform.
About Bluon
Bluon offers something truly unique to the
$100 billion HVAC industry, by
providing brand-agnostic technical data and proprietary A.I.
tech support to HVAC contractors and their technicians. Bluon's
information and support saves technicians multiple hours every
week. As a reference, the average service technician spends 65% of
their time on non-billable activities. Bluon helps them
convert a chunk of that time back to billable hours and thus
materially increasing their revenue and profit per tech. Bluon
makes navigating the complex world of servicing HVAC equipment much
easier for techs, and their office teams alike, with a real
solution to the skilled labor gap that continues to weigh heavily
on the HVAC industry.
For more information about Bluon,
visit https://www.bluon.com/.
Media Contact
Jess
Pechie
Jess@Carvecomms.com
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SOURCE Bluon