BRAINTREE, Mass., April 26, 2024 /PRNewswire/ -- Aspire Health
Alliance ("Aspire Health") is a company headquartered in
Braintree, Massachusetts, that
provides behavioral health services in the community. Aspire
Health experienced a data security incident that may have involved
personal and protected health information belonging to certain
individuals who sought services that Aspire Health provides. Aspire
Health has sent notification of this incident by way of the United
States Postal Service to potentially impacted individuals and
provided resources to assist them.
On September 13, 2023, Aspire
Health discovered unusual activity in its digital environment. Upon
discovering this activity, Aspire Health immediately took steps to
secure the network and launched an investigation, aided by
independent cybersecurity experts, to determine what happened and
whether sensitive information may have been affected. As a result
of the investigation, Aspire Health learned that an unauthorized
actor acquired certain files and data stored within its systems.
Following a comprehensive review of the potentially affected files,
which concluded on February 26, 2024,
Aspire Health determined that certain individuals' information may
have been impacted and moved as quickly as possible to provide
notice and resources to assist.
Based on the investigation, the affected personal and protected
health information may have included name, date of birth, Social
Security number, driver's license number, patient account number,
health insurance policy information, medical diagnosis and / or
treatment information, date of medical service, financial account
number and physician or medical facility information.
On April 26, 2024, Aspire Health
provided notice of this incident to the potentially impacted
individuals. In so doing, Aspire Health provided information about
the incident and about steps that potentially impacted individuals
can take to protect their information.
In addition, Aspire Health has established a toll-free call
center to answer questions about the incident and to address
related concerns. Call center representatives are available
Monday through Friday from 9:00 AM–9:00 PM Eastern Time and can be
reached at 1-888-714-9989.
The privacy and protection of personal and protected health
information is Aspire Health's top priority, and Aspire Health
deeply regrets any inconvenience or concern this incident may
cause.
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content:https://www.prnewswire.com/news-releases/aspire-health-alliance-provides-notice-following-data-security-incident-302129139.html
SOURCE Aspire Health Alliance