Company Stands With Californians as They Begin Their Rebuilding
Efforts
LOS
ANGELES, Jan. 17, 2025 /PRNewswire-PRWeb/ --
Mercury Insurance is providing comprehensive support to its
customers impacted by the ongoing Los
Angeles area wildfires. The company is prioritizing the
timely handling of claims, providing immediate financial support,
and helping insureds through the claims process.
- Immediate Payments: The company has already begun disbursing
additional living expenses and claims payment advances to those
affected by the fires.
- 24/7 Access to Claims Filing: Customers can easily file a claim
through the online portal anytime, day or night. For those needing
additional support, the claims hotline is available 24/7 at
800-503-3724.
- Personalized Agent Support: Customers who work with a Mercury
agent can contact them for one-on-one assistance throughout the
claims process.
- Claims Guide & Checklist: Mercury has provided a
detailed step-by-step guide to walk customers through the
entire claims process. They also have a
helpful checklist for customers working to document the
contents of their home.
In-Person Assistance
- Mercury Insurance Mobile Claims Assistance Center Pop-up:
Mercury Insurance will have claims professionals on site at The
Shops at Santa Anita, 400 S. Baldwin Ave., Arcadia, to help customers file claims and
answer questions. Check the Mercury Insurance website and
social media accounts for updates and availability.
- California Department of Insurance Workshops: The
Commissioner's Office will also host multiple insurance workshops
in both Santa Monica and
Pasadena, and Mercury will have
staff in attendance. The workshops give affected insureds an
opportunity to talk with Mercury claims professionals and staff
from the CDI.
- Santa Monica College
Performing Arts Center East Wing
1310 11th Street
Santa Monica, CA 90401
Saturday, January 18th, 2025:
10am to 5pm
Sunday, January 19th, 2025:
10am to 1pm
1570 East Colorado Blvd.
Pasadena, CA. 91106
Saturday, January 25th, 2025:
10am to 5pm
Sunday, January 26th, 2025:
10am to 1pm
- Disaster Recovery Centers: The county is also hosting these
DRCs, where fire survivors can get assistance with paperwork and
get questions answered about relief from FEMA and LA County.
Centers are open from 9am to
8pm.
- Palisades Fire
UCLA Research Park West
10850 West Pico
Los Angeles, CA. 90064
Pasadena City College
Community Education Center
3035 East Foothill Blvd.
Pasadena, CA. 91107
Follow Mercury Insurance on social media for updates on the
California wildfires.
About Mercury Insurance
Headquartered in Los Angeles,
Mercury Insurance (NYSE: MCY) is a multiple-line insurance carrier
offering personal auto, homeowners, and renters insurance directly
to consumers and through a network of independent agents in
Arizona, California, Georgia, Illinois, Nevada, New
Jersey, New York,
Oklahoma, Texas and Virginia, as well as auto insurance in
Florida. Mercury also writes
business owners, business auto, landlord, commercial multi-peril
and mechanical protection insurance in various states.
Since 1962, Mercury has provided customers with tremendous value
for their insurance dollar by pairing ultra-competitive rates with
excellent customer service, through nearly 4,100 employees and a
network of more than 6,500 independent agents in 11 states. Mercury
has earned an "A" rating from A.M. Best, as well as "Best Auto
Insurance Company" designations from Forbes and Insure.com. For
more information visit http://www.MercuryInsurance.com or follow
the company on Twitter or Facebook.
Contact: PCG – Shane Smith (424)
903-3665 (ssmith@pacificcommunicationsgroup.com)
Media Contact
Shane Smith, Mercury Insurance,
(424) 903-3665, ssmith@pacificcommunicationsgroup.com,
http://www.mercuryinsurance.com/
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SOURCE Mercury Insurance
