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ELLA Ecclesiastl.8fe

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17 May 2024 - Closed
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Ecclesiastical Insurance Office PLC Annual Financial Report (3670T)

20/03/2019 7:00am

UK Regulatory


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TIDMELLA

RNS Number : 3670T

Ecclesiastical Insurance Office PLC

19 March 2019

Ecclesiastical Insurance Office plc announces results

for the year ended 31 December 2018

Performance driven by strong underwriting results

Ecclesiastical Insurance Office plc ("Ecclesiastical"), the specialist financial services group, today announces its full year 2018 results.

Highlights

   --      Profit before tax of GBP15.4m (2017: GBP82.2m) 

-- Strong underwriting profit of GBP29.2m (2017: GBP27.1m), with Group COR(1) of 86.4% (2017: 86.9%). This is the fifth consecutive year of growth in underwriting profit, which has benefited from favourable development of prior year claims on the Group's liability business and improvements in current year performance

-- Reduced investment returns of GBP4.0m (2017: GBP72.3m), reflecting the downturn in equity markets in 2018

-- Gross written premium (GWP) increased by 4% to GBP357.0m (2017: GBP342.9m), with high retention levels demonstrating the strength of our proposition in a very competitive market

-- GBP18.8m was donated to good causes during 2018 (2017: GBP25.5m). We have now reached GBP64m towards our target of GBP100m in charitable donations by the end of 2020

-- Continued external recognition of the Group as a trusted and specialist financial services organisation, including being named as the UK's best and most trusted insurer for the eighth time by independent ratings agency Fairer Finance, and EdenTree winning MoneyFacts Best Ethical Investment Provider for the 10th year in a row.

(1) Alternative performance measure, refer to the Reconciliation of Alternative Performance Measures note to this announcement for further explanation

Mark Hews, Group Chief Executive Officer of Ecclesiastical, said:

"In 2018 we delivered a fifth year of sound underwriting performance, underpinned by our focus on delivering sustainable, profitable long-term growth through our disciplined underwriting approach. Underwriting profits in recent years have benefited from both our focus on loss prevention and from a more benign environment. We saw GWP growth across all our territories, thanks to a number of new business wins and high retention rates across our businesses, thanks to high levels of customer satisfaction.

Pre-tax profits were lower than in recent years, reflecting the effect of short-term stock market fluctuations on our investment portfolio. We continue to take a long-term view of the market and have benefited from strong investment returns in recent years and have seen a more positive start to 2019 in investment markets.

"Our strong capital position enabled us to invest significantly in the future of our business. This included work on a new core operating system for the UK and Ireland insurance business, which will provide a faster and more responsive service for our customers and brokers. Alongside this, we continued to look for strategic opportunities for sustainable growth. Our insurance broker SEIB acquired new books of business and we continue to monitor the market for opportunities that complement our existing offer.

"We also announced plans to move to a purpose-built head office near our current offices in Gloucester. This demonstrates a significant investment in our people, providing a better working environment for our colleagues.

"Our strategic goal is to be the most trusted and ethical specialist financial services group and we continued to win external accolades for the way we do business. For the eighth consecutive time, we were named by Fairer Finance as the best and most trusted provider of UK home insurance while EdenTree, our investment management business, was named MoneyFacts Best Ethical Investment Provider for the 10th year in a row. Our Claims team collected three awards at the Insurance Post Claims Awards for excellence in customer care and SEIB won Personal Lines Broker of the Year at the British Claims Awards.

"We also have a purpose to contribute to the greater good of society and our financial performance enabled us to make donations of GBP18.8m during the year, to our charitable owner and to the causes we support directly. Together, we have now given GBP64m of the GBP100m charitable giving target we set ourselves in April 2016. I would like to thank all our colleagues, customers, brokers and business partners for their support in helping us to build a movement for good."

ECCLESIASTICAL INSURANCE OFFICE PLC

ANNUAL FINANCIAL REPORT FOR THE YEARED 31 DECEMBER 2018

The Company has now approved its annual report and accounts for 2018.

This Annual Financial Report announcement contains the information required to comply with the Disclosure and Transparency Rules, and extracts of the Strategic Report and Directors' Report forming part of the full financial statements.

The financial information set out below does not constitute the Company's statutory accounts for the year ended 31 December 2018. The annual report and accounts will be available on or before 3 April 2019 on the Company's website at www.ecclesiastical.com. Copies of the audited financial statements are also available from the registered office at Beaufort House, Brunswick Road, Gloucester GL1 1JZ.

A copy of the Company's statutory accounts for the year ended 31 December 2018 will be submitted to the National Storage Mechanism and will shortly be available for inspection at www.morningstar.co.uk.

Chairman's Statement

A strong underwriting performance

In 2018 the Group delivered another strong set of underwriting results(1) , underpinned by its pursuit of sustainable, profitable growth over the longer-term.

Performance remained robust, with underwriting profit of GBP29.2m (2017: GBP27.1m) and GWP growth across all our territories. Pre-tax profits of GBP15.4m (2017: GBP82.2m) were lower than in recent years, reflecting the effect of short-term stock market fluctuations on our investment portfolio. Nonetheless, these results and our underlying financial strength enabled us to make donations of GBP17.0m to our charitable owner and GBP1.8m to the causes we support directly.

1 Alternative performance measure, refer to the Reconciliation of Alternative Performance Measures note to this announcement for further explanation.

Putting customers first

I have been privileged to be a member of the Ecclesiastical Board since 2007. As I step down after two years as its chair, I have been reflecting on the differences that drew me to Ecclesiastical eleven years ago, and which remain intrinsic to the Group today.

We are a specialist financial services group with a portfolio of insurance, investment management, broking and advisory businesses that are quite different from each other. Yet all these businesses are united by a common purpose - they put the customer at the centre of everything they do.

I believe that our aim of being the most expert, trusted and ethical provider in our specialist markets has seen us take customer care to a very different level. In an increasingly commoditised world, we still take the time to understand their particular issues and needs, as befits a true specialist. Thanks to that understanding, we provide products, services and advice that are right for them. And when they are in difficulty, we respond with exceptional levels of service and care.

I mentioned last year how struck I have been by the positive and affectionate feedback we receive from those who know us. It speaks to the emphasis we place on understanding and looking after our communities, both through our work and our charitable support.

Energy and pace

The Ecclesiastical Group has been through a significant period of change during my tenure. In the last five years in particular, an ambitious change programme has been central to the Group's turnaround and consistent financial performance. In that time, we have seen a strengthening of our core insurance business and ongoing development of all the companies in our portfolio. As a result, we have delivered on one ambitious target of giving GBP50m to good causes and we are well on the way to reaching our current goal of giving GBP100m by the end of 2020.

I applaud the energy of leadership that has taken our Group forward with such pace, by harnessing its distinctive strengths - a deep understanding of customers' needs, true specialism in our chosen sectors and the unique charitable purpose that sets us apart.

Governance

In 2018 we reached a major milestone, securing approval from the Prudential Regulation Authority for our internal model to meet the Solvency II regulations for insurance firms. In doing so, we have provided our Board and management team with important tools to improve the Group's risk management framework, measure performance and ensure that its decisions contribute to our capital strength.

Board developments

During the year two non-executive directors, Denise Wilson and Anthony Latham, retired from the Board after eight and ten years' service respectively. I would like to express my particular thanks to them, for the valuable expertise they brought to the Group during a period of considerable change.

In January 2019 it was announced that with effect from 19 March 2019, I will step down as chairman and David Henderson, who has been on the Board since 2016, will take my place. Also during the year Ian Campbell left the Group after four years as our Group Chief Financial Officer. We thank Ian for his service to the Group and wish him well in his future career.

The Ecclesiastical Board is strong and diverse, with an unflagging commitment to the Group and its future. It says much about Ecclesiastical that it is able to attract Board members of their calibre, given the relatively small scale of the Group. The skills of my fellow directors are exceptional and I would like to thank them all for their insight and support over the past year.

Our people

This also holds true for our employees. Over the years I have been continually impressed by the exceptional ability of our people. Above all, I have been inspired by their propensity to go above and beyond the call of duty as a matter of course, whether caring for their customers, improving business performance or supporting good causes. This, I believe, speaks to the culture that is fostered by our charitable purpose.

I will miss many things when I leave Ecclesiastical, but it is these good and talented people whom I will miss most. On behalf of the Board, I would like to thank and congratulate them for the successes of 2018 and wish them well as they forge an exciting future for the Group.

In support of our established diversity policy, 2018 saw us publish our second gender pay gap report, which shows a falling pay gap due to a higher proportion of senior roles being filled by women. We also published our progress against the Women in Finance Charter; two years since signing up to its goals, we were pleased to report that women now make up 29.9% of our senior management roles compared with 23.3% in 2017.

Looking to the future

As you would expect, I wish the Group the most successful of futures. But what does that actually mean? For me, the Group's future success lies in continuing to do what we do well - creating competitive advantage from our deep understanding of customers' needs, our position as a trusted specialist and our responsible approach to doing business.

The Group's success also lies in taking what we do well to a bigger audience, so that a broader group of customers and partners can benefit from the unique products and services we offer. With motivated teams across the Group and a robust change programme that has already delivered so much, I know that this future is entirely possible.

Chief Executive's Report

Here for good

Ecclesiastical exists for just one purpose - to contribute to the greater good of society. That makes us a very different kind of financial services group. Because our profits go to good causes. Because we put customers' needs first. And because we stand up for what we believe in - even if that means doing things differently from everyone else.

Owned by a charity, our profits are channelled towards funding thousands of good charitable causes a year. Whether these are charities that transform the lives of homeless people, the unwell or those suffering from addiction, parish churches that have become community hubs in areas of great deprivation, or organisations that provide young people with the resources to stay safe and well in today's complex world, they share a common goal - to help and protect the most vulnerable in our society.

Our charitable purpose has also shaped the way we do business for over 130 years. Unlike others in our sector, we are driven by more than the need to satisfy short-term shareholder demands.

Our goal is to build a sustainable, values-driven business over the longer-term, while putting customers' needs first - especially in times of need or change. This has seen us develop extraordinary levels of customer understanding and care.

Trusted by our communities

This approach has built deep trust within the communities we serve, as evidenced by the roll-call of awards and accolades highlighted in the annual report and accounts. We are trusted to protect and preserve communities, cultures and heritage worldwide, by insuring palaces and castles, World Heritage sites and opera houses, schools and activity centres, churches, temples and other treasured properties. And our advisory, broking and investment businesses are trusted to provide award-winning services that have the customer's interests at heart.

Giving to our communities

Our results and our underlying financial strength enabled us to make donations of GBP18.8m during the year, to our charitable owner and to the causes we support directly. We have now given GBP64m of the GBP100m by the end of 2020 target we set ourselves in April 2016.

Based on the latest rankings, Ecclesiastical is the fourth largest corporate donor in the UK and the top-ranking insurance sector donor - indeed, the only insurer in the top ten. This is a considerable achievement of which we are very proud, particularly as by any measure of size or scale we are significantly smaller than any of the other top ten ranked businesses.

A resilient business

In 2018 we achieved a fifth year of sound financial performance, underpinned by our focus on delivering sustainable, profitable long-term growth. I am pleased to report that in 2018 we continued to deliver against our charitable purpose, with a pre-tax profit of GBP15.4m (2017: GBP82.2m) and GWP growth of 4.1% to GBP357.0m. This result includes excellent underwriting profits of GBP29.2m (2017: GBP27.1m), investment income of GBP35.3m (2017: GBP36.5m) and fair value losses of GBP31.3m (2017: gains of GBP35.8m).

Our strong solvency ratio and long-term perspective enable us to hold a relatively high proportion of higher risk investment assets, designed to deliver strong returns over the longer-term. Market downturns towards the end of the year, prompted by persistent concerns over Brexit, global trade and slowing economic growth, impacted our investment returns following two exceptionally positive years. However, our long-term stance is unmoved and the market downturn has presented some exceptional equity investment opportunities.

We reaped the benefit of holding a diverse portfolio of companies during the year, not least in the insurance business where the impact of adverse weather in Canada was offset by benign conditions elsewhere.

The UK and Ireland business achieved GWP growth of 4.8%, with particularly strong contributions from the Real Estate and Art & Private Client sectors in the UK and the Education sector in Ireland.

A strong underwriting profit of GBP29.4m (2017: GBP32.7m) benefited from significant prior year releases and a low level of weather claims.

We took the difficult decision to close our UK defined benefit pension scheme to future accrual from 30 June 2019, due to escalating scheme costs and the growing exposure to investment risk required to maintain the scheme. Having monitored and consulted on the scheme's shape and potential long-term risks over several years, we did not undertake this lightly, knowing how important pension benefits are to our colleagues. Following extensive consultation, new arrangements were agreed with our union and the scheme Trustees on members' behalf.

During the year we prepared for Brexit, identifying potential risks and putting in place steps to mitigate them. In Ireland these preparations included working closely with the Central Bank of Ireland on our application for Third Country branch status, for which we have been granted authorisation in principle. The Canadian and Australian insurance businesses delivered GWP growth of 7.6% and 5.5% respectively in local currency. Canada's underwriting loss of GBP2.6m was driven by a range of adverse weather events and a modest increase in casualty reserves, and Australia's GBP1.4m underwriting profit benefited from lower claims and increased rate strength.

EdenTree, our pioneering investment management business, delivered strong growth in net inflows(1) , particularly to its Higher Income Fund. Funds under management remained at GBP2.7bn, with gross inflows totalling GBP392m broadly offset by market falls. There was continued investment in the year in technology and systems to deliver its future growth plans and, as a result, profits decreased to GBP0.9m (2017: GBP1.7m).

In the broking and advisory sector, SEIB's profits were marginally decreased from the previous year at GBP2.4m (2017: GBP2.5m). The business grew organically and also acquired books of business from Equicover and Equestrian World Services that complement its existing equine offer.

(1) Alternative performance measure, refer to the Reconciliation of Alternative Performance Measures note to this announcement for further explanation

Innovating for good

Today, we are a successful, ethically-run group of specialist businesses that have evolved in anticipation of our customers' changing needs, often to the extent that we revolutionise industry practice. Our investment management business EdenTree, for example, introduced pioneering ethical funds to the UK market, while our UK insurance business has taken the lead in creating greater transparency around the handling of abuse claims.

We are also renowned for efforts we make to help insurance customers manage their risks, so that ideally, they never have to make a claim. During 2018, we trialled a number of technologies across our jurisdictions, including infra-red cameras to help detect electrical hot spots and leak detection devices. We also trialled drones as risk management tools in the UK, following their successful use in our Australian subsidiary.

In collaboration with the Royal Institute of Chartered Surveyors, we provided customers and brokers with a unique Heritage Index that allows accurate reinstatement valuation of heritage properties. We also provided new advice on preventing accidental slips and trips (with the Health and Safety Laboratory) and started developing a new proposition to address cyber bullying in schools, ready for testing in 2019.

As with other activities that set us apart, understanding of our customers' worlds and the drive to put their needs first underpins this investment in loss prevention innovation.

An exciting future

While we expect continued uncertainty in investment markets and insurance markets to remain highly competitive, our consistently strong financial performance allows us to both withstand short-term uncertainties and invest in our future, laying the foundations for further sustainable and profitable growth.

The second phase of our ambitious change programme, which supports our latest target of giving GBP100m to good causes, is well underway. This will see us sustain and build on the distinctive position we occupy in our existing markets through organic and inorganic growth, and develop new, specialist market segments.

Investment in our technology infrastructure progresses, with the introduction of a new core operating system for the UK and Ireland insurance business underway. This will streamline processes for our staff and provide a more agile and responsive service for our customers and brokers.

Work commenced in 2018 on a new accounting system for EdenTree and during the year we installed a new platform on which to build Group websites, reinvigorating our digital presence.

During 2019, the UK's Independent Inquiry into Child Sexual Abuse will conclude its investigations into institutional abuse in England and Wales. We will provide the Inquiry with information and insight as it requires and will continue to champion transparency and fairness in the insurance sector, for the benefit of abuse survivors. We will also maintain a prudent reserving strategy for potential abuse claims for the benefit of survivors.

The pace of progress that I have described would not be possible without the excellence and dedication of our specialist teams worldwide. We remain committed to investing in the development of their expertise and knowledge, so that they are equipped to meet and surpass our customers' expectations in a changing world.

Building a movement for good

Global studies tell us that people want companies to do the right thing.

2018 saw a telling development in this trend, with members of the public looking increasingly to business to take an active role in addressing societal issues. We heard that 62% of global consumers wanted companies to stand up for the issues they are passionate about(1) , while in the UK nine out of ten people said businesses should take a stance on the issues that are important to them(2) .

Across the Ecclesiastical Group such behaviour is in our DNA. We are proud to have worked alongside the communities we serve for decades, helping to champion the issues that matter to them.

In 2018 alone we campaigned with the UK charity sector for the abolition of Insurance Premium Tax on struggling charities; we urged the UK government to reduce VAT on repairs and approved alterations to listed buildings; and our funeral planning business, in the wider Group, led calls for the introduction of regulation in the face of escalating poor practice in its sector.

More broadly, we continued to sponsor young craftspeople in a bid to reverse the decline of traditional skills in our heritage sectors and also supported research to address new issues facing our estates and farming communities.

As a values-driven business, we also believe it is important to champion good practice in the financial services sector.

In 2018, we felt we needed to challenge one of the world's biggest insurers as it considered cancelling its preference shares at par, to the potential detriment of many shareholders. That was not an easy decision for our Board to make, because speaking out when others remain silent is hard to do. But we knew it was the right thing to do.

We are always looking for ways to extend the reach of our giving. Increasingly, we are doing this by putting the giving directly into the hands of the communities we serve, so they can support the causes that mean the most to them.

As people look to business to take a stand on society's most important issues, we are extending the reach of our giving and campaigning to create a network of organisations that, together, become a Movement for Good. A group of people and organisations that, together, can help change the world. For, as Archbishop Desmond Tutu put it: "Do your little bit of good where you are. It's those little bits of good put together that overwhelm the world."

(1) Accenture Strategy: Global Consumer Pulse Research 2018

(2) CBI: Everyone's Business research Sept 2018

Thank you for transforming lives

It is just over five years since I became chief executive of the Ecclesiastical Group. In that time we have reached our first goal of giving GBP50m to charity - a goal that caused colleagues to gasp aloud when I revealed it. And we have given an extraordinary GBP64m since.

Since 2016, and together with our owner, we have given over 5,000 donations to charities worldwide.

Each of these charities has a moving story to tell of the impact our giving can have. That is why we have captured in the annual report and accounts details from just a few of them of how our support is helping to change people's lives. I hope their stories bring to life the breadth and significance of that support and remind us that for each one of them, there are at least 300 more.

On their behalf, I would like to thank you

Thank you to our customers, brokers and business partners for entrusting us with your business and allowing us to help you champion the causes you care about. Thank you to our exceptional employees for always going the extra mile for our customers and partners. And thank you all for your tireless fundraising, volunteering and nomination of good causes that provide a helping hand to those who need it most.

To those of you who are reading about Ecclesiastical for the first time, I invite you to join us, whether as a colleague, customer or business partner, and experience for yourself how it is possible to do business differently.

Because I believe that together, we are creating something very special - a Movement for Good that touches and transforms lives in our villages, in our towns, in our communities, in this country and abroad.

Together, we are capable of more than you can imagine.

Business Review

Financial Performance Report

We delivered a pre-tax profit of GBP15.4m in 2018 (2017: GBP82.2m). Our underwriting profit remained strong at GBP29.2m, (2017: GBP27.1m) although investment market conditions were challenging and resulted in fair value losses of GBP31.3m (2017: gain of GBP35.8m).

There has been continued growth in our underwriting results over the last five years as we have successfully delivered against our redefined strategy. We remain a trusted partner to our brokers and customers, and this is reflected in our high retention and satisfaction levels. Investment returns were impacted by unrealised investment losses due to external market turbulence, including the impact of the uncertainty around Brexit. We manage the business by taking a long term view of risk, and our approach to capital management means that we are able to withstand short term volatility. In particular, our investment approach carries a level of risk, but enables us to take advantage of the opportunities to deliver higher investment returns over the long term from investing in equities, than from investing in lower risk, lower returning fixed income investments. The Group remains well capitalised and received approval for our Internal Model in 2018, which was a significant milestone. The Internal Model enables us to continue to understand and quantify our risk profile and to optimise the use of capital in the future.

In order to ensure that the Group delivers sustainable profitable growth, we continue to make strategic investments in technology, property, people and processes. We took the difficult decision to close the UK defined benefit pension scheme to future accrual from 30 June 2019, which will enable the scheme to reduce the level of risk over time and secure the payment of future benefits to members.

We made charitable grants of GBP18.8m (2017: GBP27.5m) for the year as part of our commitment towards the GBP100m target by 2020 and have seen the positive impact that this charitable giving makes to people's lives.

General insurance

Our underwriting performance(1) for the year was a profit of GBP29.2m (2017: GBP27.1m profit), resulting in a Group COR(1) of 86.4% (2017: 86.9%). Our fifth consecutive year of improvement in underwriting profits has been aided by the favourable development of prior year claims on the Group's liability business. Additionally in the UK there has been good current year experience on the liability and property accounts which helped to offset the impact of a series of weather events in our Canadian business.

1 Alternative performance measure, refer to the Reconciliation of Alternative Performance Measures note to this announcement for further explanation.

United Kingdom and Ireland

In the UK and Ireland underwriting profits decreased to GBP29.4m (2017: GBP32.7m profit) giving a COR of 80.2% (2017: 77.1%). This represents another good performance with a favourable result on the liability account and a solid outturn on the property book. It is not a level of underwriting performance on the liability account we expect to persist in the future.

The underwriting result on the property account was behind last year, impacted by adverse weather in the first half of the year with the Beast from the East and Storm Emma combined with an increase in subsidence claims following the exceptionally dry summer. Despite these events the current year loss ratios are in line with expectations and the result benefited from a distribution from our pooled terrorism reinsurance arrangements of GBP1.0m (2017: GBP1.9m).

The underwriting result from the liability account continues to perform favourably. Current year claims performance was again better than expected, and we have also had the benefit of reserve releases as historical claims have been settled at amounts that were less than anticipated. The run-off of unprofitable business we exited in 2012 and 2013 combined with the prudent approach to reserving have improved the overall result in the last three years.

In 2018, GWP has grown by 5% to GBP242m, (2017: GBP231m). The trading conditions across the year were consistently very competitive with the market remaining sensitive to changes in price. Despite this we have seen high retention levels across our UK and Ireland business demonstrating the strength of our proposition and reputation for exceptional service. Our Real Estate and Art & Private Client business delivered growth of 14% and 22% respectively as we successfully build on our investment in innovation and product development. GWP in respect of our Faith business remained in line with prior year reflecting a good result in a highly competitive market.

We expect the market to continue to be fiercely competitive. The capacity in the market and moves by generalist insurers into our core specialist risks will maintain the pressure on our GWP growth ambition. Our strategy over the medium term looks to deliver moderate GWP growth, while maintaining our strong underwriting discipline and our philosophy to seek profit over growth. We will continue to deepen our specialist capabilities through investment in technology and innovation, and to provide appealing customer propositions and excellent service.

Ansvar Australia

Our Australian business reported an underwriting profit of AUD$2.5m giving a COR of 93.7% (2017: AUD$1.2m profit, COR of 96.9%). The liability account performed well and includes the benefit of favourable development of prior year claims reserves. The property account incurred losses but improved over the prior year, driven by the more benign natural catastrophe experience in 2018.

GWP grew by 5% in local currency to AUD$101.6m (2017: AUD$96.3m). The 2018 growth in GWP was driven by the property book while GWP for liability remained constant. Property GWP increased by 9% with good levels of renewal rate more than offsetting the run-off of a proportion of the property book at the end of 2017.

Canada

Our Canadian business continued its track record of delivering premium growth, reporting an 8% increase in the branch's contribution towards Group GWP at CAD$93.5m (2017: CAD$86.9m).

The territory reported an overall underwriting loss of CAD$4.5m giving a COR of 106.5% (2017: CAD$12.1m loss, COR of 118.5%). The severe winter weather at the beginning of 2018 and the occurrence of four weather related mini-catastrophes which were not significant enough to trigger the catastrophe reinsurance programme, severely impacted the result. Performance in the second half of the year was stronger, reflecting the benefit of rating action and a return to more normal weather experience.

Other insurance operations

General insurance profits benefited from favourable releases of prior year reserves from our businesses in run-off, resulting in an overall profit of GBP1.0m (2017: GBP0.9m profit).

Investments

Following the strong market returns of the previous two years, 2018 saw a return to volatility in UK and worldwide stock markets which over the course of the year pushed market prices down, notably in the fourth quarter of the year. Income from financial assets remained relatively stable at GBP27.0m (2017: GBP29.0m) with the low rate environment continuing to depress overall yields. As a result of the investment market downturn at the end of 2018 the fair value of financial instruments decreased GBP35.5m (2017: increase of GBP30.3m). There has been some recovery in the markets in early 2019 but uncertainty remains over the outcomes of key issues such as global trade and Brexit. Overall investment returns for the year were GBP4.0m (2017: GBP72.3m).

The small and mid-cap bias in our UK equity portfolio had a negative impact in 2018 as the FTSE small-cap and FTSE 250 mid-cap indices lagged the FTSE 100 large-cap index and FTSE AllShare overall by 4%.

Our allocation to lower volatility direct property investments was the largest positive contributor to total net investment returns over the period. On a relative basis our property investments delivered a return of 5.2% compared with the broader Investment Property Databank (IPD) All Properties Index return of 7.4%. A strong return on industrial properties was offset by the retail property sector where our allocation is greater than the benchmark.

The Group's bond investment portfolio has a higher weighting of shorter duration bonds and corporate bonds than the FTSE Conventional Glits Allstock Index. Overall, this has resulted in underperformance against the main index this year. An upward movement in yields led to an increase in the discount rate applied to long-tail general insurance liabilities. The change in discount rate on those liabilities resulted in a GBP4.4m profit being recognised within investment returns (2017: GBP1.4m loss).

The investment result includes a GBP1.6m return, net of discounting (2017: GBP2.8m) on assets held to support our long-term insurance liabilities. The net return more than offsets a GBP0.1m decrease (2017: GBP2.4m increase) in long-term insurance claims liabilities which benefited from a favourable development in future costs described below.

Investment management

The Group's investment management business, EdenTree, continued to develop its presence in the Charity and Institutional markets. Net inflows to funds of GBP181m (2017: GBP121m net inflow) were the best in EdenTree's history, with institutional business boosted by further mandate wins from a European global bank.

The weakness in global equity market returns in 2018 has broadly offset the net fund inflows in the period, therefore total funds under management remain at GBP2.7bn (2017: GBP2.7bn).

Fee income has grown 8% to GBP12.6m (2017: GBP11.7m). Overheads have increased by 15% in the year mainly due to continued investment in technology and systems to deliver the future growth plans of the business and support MiFID II reporting requirements. As a result pre-tax profits in the period decreased to GBP0.9m (2017: GBP1.7m).

Long-term insurance

The life business insurance result for 2018 was a profit of GBP1.5m (2017: GBP0.4m). Ecclesiastical Life Limited (ELL) is closed to new business and the main contributor to the increased profit in the year is due to the favourable development in reserves held for future costs, following the removal of the Solvency II audit requirement going forward.

Broking and advisory

The broking and advisory business comprises our insurance broker and financial advisory businesses, South Essex Insurance Brokers Limited (SEIB), Ecclesiastical Financial Advisory Services Limited (EFAS) and in 2018 Ansvar Risk Management Services (ARMS). SEIB reported a marginal decrease in profit before tax to GBP2.4m (2017: GBP2.5m). EFAS reported a small loss of GBP0.2m in the year (2017: GBP0.2m loss) and ARMS reported a loss of GBP0.2m.

Overall, our broking and advisory business had modest growth in income and maintained profit, reporting a pre-tax profit of GBP2.0m (2017: GBP2.3m profit).

The Group takes a long term view in its approach to managing and investing in the business and as such is focused on delivering sustainable profitability with steady, measured growth. As we look forward to 2020, we continue to focus on our vision to be the most trusted and ethical financial services group and remain optimistic about the opportunities to continue to evolve our business and contribute to the greater good of society.

Directors' Report

Principal activities

The Group operates principally as a provider of general insurance in addition to offering a range of financial services, with offices in the UK, Ireland, Canada, and Australia.

Ownership

At the date of this report, the entire issued Ordinary share capital of the Company and 3.16% of the issued 8.625% Non-Cumulative Irredeemable Preference Shares of GBP1 each ('Preference shares') were owned by Ecclesiastical Insurance Group plc. In turn, the entire issued Ordinary share capital of Ecclesiastical Insurance Group plc was owned by Allchurches Trust Limited, the ultimate parent of the Group.

Dividends

Dividends paid on the Preference shares were GBP9,181,000 (2017: GBP9,181,000).

The directors do not recommend a final dividend on the Ordinary shares (2017: GBPnil), and no interim dividends were paid in respect of either the current or prior year.

Charitable and political donations

Charitable donations paid, and provided for, by the Group in the year amounted to GBP18.8 million (2017: GBP27.5 million).

During the last 10 years, a total of GBP165.0 million (2017: GBP154.0 million) has been provided by Group companies for church and charitable purposes.

It is the Company's policy not to make political donations.

Principal risks and uncertainties

The directors have carried out a robust assessment of the principal risks facing the Group including those that threaten its business model, future performance, solvency and liquidity. The principal risks and uncertainties, together with the financial risk management objectives and policies of the Group, are included in the Risk Management section of this announcement.

Going concern

The Group has considerable financial resources: financial investments of GBP799.0 m, 92% of which are liquid (2017: financial investments of GBP859.7m, 93% liquid), cash and cash equivalents of GBP109.4m and no borrowings (2017: cash and cash equivalents of GBP93.8m and no borrowings). Liquid financial investments consist of listed equities and open-ended investment companies, government bonds and listed debt. The Group also has a strong risk management framework and solvency position, and has proved resilient to stress testing. As a consequence, the directors have a reasonable expectation that the Group is well placed to manage its business risks successfully and continue in operational existence for at least 12 months from the date of this report. Accordingly, they continue to adopt the going concern basis in preparing the Annual Report and Accounts.

Risk Management

Introduction

Strong governance is fundamental to what we do and drives the ongoing embedding of our enterprise-wide risk management framework. This provides the tools, guidance, policies, standards and defined responsibilities to enable us to achieve our strategy and objectives. This also ensures that individual and aggregated risks to our objectives are identified and managed on a consistent basis.

The risk management framework is integrated into the culture of the Group and is owned by the Board. Responsibility for implementation and oversight is delegated via the Group Chief Executive to the Group Risk Function, led by the

Group Chief Risk Officer.

The risk management process demands accountability and is embedded in performance measurement and reward, thus promoting clear ownership for risk and operational efficiency at all levels. On an annual basis, the Group Risk Committee (on behalf of the Board) carries out a formal review of the key strategic risks for the Group with input from the GMB and the Strategic Business Units (SBUs). The Group Risk Committee (GRC) allocates responsibility for each of the risks to individual members of the Group's executive management. Formal monitoring of the key strategic risks is undertaken quarterly including progress of risk management actions and any gaps in risk mitigants are challenged by the Executive Risk Committees.

Clarity of responsibility and accountability for the management of risk is the cornerstone of any effective Risk Management Framework and successful business. Ecclesiastical has clearly defined the accountabilities, roles and responsibilities of all key stakeholders in implementing and maintaining its Risk Management Framework. These are defined, documented and implemented through the terms of reference (TORs) of board sub committees, management and executive forums, position descriptions and functional charters.

The Group's Risk Management Framework itself is part of a wider Internal Control Framework.

Systems of internal control are designed to manage rather than eliminate the risk of failure to achieve business objectives, and can provide reasonable, but not absolute assurance as to the prevention and detection of financial misstatements, errors, fraud or violation of law or regulations.

Key to the successful operation of the internal control framework is the deployment of a strong Three Lines of Defence Model whereby:

-- 1st Line (Business Management) is responsible for strategy execution, performance and identification and management of risks and application of appropriate controls;

-- 2nd Line (Reporting, Oversight and Guidance) is responsible for assisting the CRO and Board to formulate risk appetite, establish minimum standards, develop appropriate reporting, oversight and challenge of risk profiles and risk management activities within each of the business units. This includes Executive Risk Management Committees and is subject to oversight and challenge by the GRC.

-- 3rd Line (Assurance) provides independent and objective assurance of the effectiveness of the Group's systems of internal control. This activity principally comprises the Internal Audit function which is subject to oversight and challenge by the Group Audit Committee.

We seek to develop and improve our risk management framework and strategy on an ongoing basis to ensure it continues to enable us to achieve our strategy and objectives.

The Group risk appetite defines the level of risk-taking that the Board feels is appropriate for the Group as we pursue our business objectives. It is defined in line with the different categories of risk that the Group faces, and provides the backdrop against which the business plan is developed and validated. This ensures that the risk profile resulting from the business plan is in line with the risk-taking expectations of the Board. Compliance with the risk appetite is formally monitored every quarter and reported to the Group Risk Committee at each meeting.

The risk appetite is refreshed formally annually with approval and sign-off by the Board and there are ongoing assessments to ensure its continued appropriateness for the business.

The Own Risk and Solvency Assessment (ORSA) process is carried out at least once a year and is a key part of the business management and governance structure. This integrates the risk management, business planning and capital management activities and ensures that risk, capital and solvency considerations are built into the development and monitoring of the Group's business strategy and plans and all key decision making.

During 2018 the Group received regulatory approval for the use of our Internal Model as the basis for the calculation of our regulatory capital requirement.

Risk environment

The risk environment is monitored on an ongoing basis and key areas of concern escalated to the Group Risk Committee.

The uncertainty around the outcome of Brexit carries risks for all UK-based firms. The main risk facing the Group is the loss of its ability to carry out business in the Republic of Ireland using the freedom to provide services currently afforded by the United Kingdom's membership of the EU. This risk is being mitigated by the submission of an application for the Ireland branch to become regulated by the Central Bank of Ireland as a Third Country branch after Brexit. The Group has no other material business elsewhere in the EU. The uncertainty created by Brexit has the potential to result in adverse economic conditions and impact the Group's investments and our customers. We have not identified any further material risks to our business as a result of Brexit although we continue to monitor the situation closely.

During 2018 we have continued to take a high level of market risk to give the potential for investment growth. Our investment strategy has been refreshed, though there has not been a material change to our asset mix. A programme of de-risking interest rate and inflation risk in the defined benefit pension scheme was completed during the year and the company took the decision following consultation with members to cease accrual in the scheme for future service after June 2019 which will enable further decreases to the risk associated with the scheme.

Within the insurance market firms continue to enhance their analytical skills and deepen their portfolio knowledge. Therefore, high quality technical underwriting standards, pricing and portfolio management abilities are increasingly important to ensure business written and retained is profitable. Our strategy is to achieve controlled and profitable growth within our defined niches. The potential for adverse development of long-tail liability claims, particularly in respect of PSA claims, remains a risk that we continue to actively manage. The Independent Inquiry into Child Sexual Abuse in the UK is continuing and we continue to monitor this and developments in the other territories in which we operate to determine the potential impact on these claims.

Competitor activity is an ever present risk across all our business operations and chosen niches that could threaten our ability to grow or even lead to a decline in scale with resultant adverse financial impact.

There has been significant regulatory change during 2018; the most material being the implementation of GDPR, IDD, MiFID II and SMCR. Management of continued change in the regulatory environment will remain a focus for us in light of uncertainty in the direction of regulation following Brexit.

Worldwide, cyber risk remains a constantly evolving threat with potential for a significant event involving loss of customer data that could result in significant operational disruption and an impact on our service to customers as well as sizeable regulatory fines and reputational damage. Regulations such as GDPR and a greater societal focus on the importance of security and appropriate use of individuals' data also increase the prominence of data management risks for all companies.

Maintaining a positive reputation is critical to our vision of being the most trusted and ethical specialist financial services group. Our reputation could potentially be damaged as a result of a range of factors including poor business practices and behaviours. High standards of conduct are a core part of the Group's brand, values and culture and there is an ongoing focus on ensuring this is maintained.

Principal risks

There is an ongoing risk assessment process which has identified the current principal risks for the Group as follows:

Insurance risk

The risk that arises from the fluctuation in the timing, frequency and severity of insured events relative to the expectations of the firm at the time of underwriting.

 
 Risk detail            Key mitigants                                                            Change from last year 
                                                                                                  This risk has not 
  Underwriting risk                  *    A documented underwriting strategy and risk appetite    changed materially 
  The risk of failure                     is in place and monitored by SBUs                       during the year. 
  to price insurance 
  products adequately 
  and failure to                     *    This is supported by formally documented authority 
  establish                               levels for all underwriters which must be adhered to 
  appropriate                       . 
  underwriting                            Local checking procedures ensure adherence 
  disciplines. The 
  premium charged 
  must reflect the                   *    Monitoring of rate strength compared with technical 
  cover provided and                      rate is undertaken on a regular basis within SBUs 
  the risk 
  presented to the 
  Group.                             *    There are ongoing targeted underwriting training 
                                          programmes in place 
                       -----------------------------------------------------------------------  ---------------------- 
 
  Reserving risk                                                                                  This risk has not 
  Reserving risk is             *    Claims development and reserving levels are closely          changed materially 
  the risk of actual                 monitored by the Group Reserving team                        during the year. 
  claims payments 
  exceeding the 
  amounts we are                *    For statutory and financial reporting purposes, 
  holding                            prudential margins are added to a best estimate 
  in reserves. This                  outcome to allow for uncertainties 
  arises primarily 
  from our long-tail 
  liability business.           *    Claims reserves are reviewed and signed-off by the 
  Failure to                         Board acting on the advice and recommendations of the 
  interpret                          Group Reserving Actuary, Actuarial Function Director, 
  emerging experience                the Reserving Committee and the Group Audit Committee 
  or fully understand 
  the risks written 
  could result in the 
  Group holding 
  insufficient 
  reserves to meet 
  our obligations. 
                       -----------------------------------------------------------------------  ---------------------- 
 
  Catastrophe risk              *    There is a comprehensive reinsurance programme in            There have been no 
  The risk of large                  place to protect against extreme events. All                 material changes to 
  scale extreme                      placements are reviewed and approved by the Group            this risk since last 
  events giving rise                 Reinsurance Board                                            year but this risk 
  to significant                                                                                  has been specified 
  insured losses.                                                                                 separately on the 
  Through                       *    Modelling is undertaken to understand the risk               Group Risk Profile 
  our general                        profile and the impact of reinsurance protections            for completeness. We 
  insurance business                                                                              continue to monitor 
  we are exposed to                                                                               our aggregations 
  significant natural           *    A Catastrophe Risk Management Group provides                 and exposures to 
  catastrophes in the                oversight and sign off of reinsurance modelling              such events and 
  territories                                                                                     purchase the 
  in which we do                                                                                  appropriate 
  business.                     *    Local risk appetite limits have been established to          protections. 
                                     manage concentrations of risk and these are monitored 
                                     by SBUs 
                       -----------------------------------------------------------------------  ---------------------- 
 
  Reinsurance risk                                                                                The level of this 
  The risk of failing           *    We take a long-term view of reinsurance relationships        risk has remained 
  to access and                      to deliver sustainable capacity                              broadly similar 
  manage reinsurance                                                                              since last year. 
  capacity at a 
  reasonable price.             *    A well-diversified panel of reinsurers is maintained 
  Reinsurance                        for each element of the programme 
  is a central 
  component of our 
  business model,               *    A Group Reinsurance Board is in place which approves 
  enabling us to                     all strategic reinsurance decisions 
  insure a portfolio 
  of large risks 
  in proportion to 
  our capital base. 
                       -----------------------------------------------------------------------  ---------------------- 
 

Other financial risks

The risk that proceeds from financial assets are not sufficient to fund the obligations arising from insurance contracts.

 
 Risk detail               Key mitigants                                                       Change from last year 
 
  Market and investment           *    An investment strategy is in place which is reviewed 
  risk                                 annually and signed off by the Finance and Investment    There has been 
  The risk of adverse                  Committee (F&I). This includes consideration of the      significant volatility 
  movements in net asset               Group's liabilities and capital requirements             in the investment 
  values arising from a                                                                         markets in the last 
  change in interest                                                                            year and the outlook 
  rates,                          *    A Market and Investment Risk Committee is in place       remains uncertain with 
  equity and property                  and provides oversight and challenge of these risks      global trade and 
  prices, credit spreads               and the agreed actions. There is a formalised            Brexit concerns. We 
  and foreign exchange                 escalation process to Group Management Board (GMB)       have de-risked 
  rates. This                          and F&I in place                                         elements of the 
  principally arises                                                                            defined benefit 
  from investments held                                                                         pension scheme. 
  by the Group. We                *    There are risk appetite metrics in place which are       Overall the market 
  actively take such                   agreed by the Board and include limits on exposures      risk profile is not 
  risks to seek enhanced               and counterparties                                       materially changed 
  returns on                                                                                    and we remain invested 
  these investments.                                                                            for the long term. 
  The Group's balance             *    Derivative instruments are used to hedge elements of 
  sheet is also exposed                market risk, notably equity and currency. Their use 
  to market risk within                is monitored to ensure effective management of risk 
  the defined benefit 
  pension 
  fund.                           *    There is tracking of risk metrics to provide early 
                                       warning indicators of changes in the market 
                                       environment 
 
 
                                 Further information on this risk is given in the Financial 
                                 Risk and Capital Management note 
                                 to this announcement. 
                          ------------------------------------------------------------------  ------------------------ 
 
  Credit risk 
  The risk that a                 *    Strict ratings criteria are in place for the 
  counterparty, for                    reinsurers that we contract with and a Reinsurance       The level of this risk 
  example a reinsurer,                 Security Committee approves all of our reinsurance       is unchanged from last 
  fails to perform its                 partners                                                 year. 
  financial obligations 
  to the company or does 
  not perform them in a           *    Group Reinsurance monitors the market to identify 
  timely manner                        changes in the credit standing of reinsurers 
  resulting in a loss 
  for the Group. 
  The principal exposure          *    Strong credit control processes are in place to 
  to credit risk arises                manage broker and policyholder exposures 
  from reinsurance, 
  which is central to 
  our business                   Further information on this risk is given in the Financial 
  model. Other elements          Risk and Capital Management note 
  are our investment in          to this announcement. 
  debt securities, cash 
  deposits and amounts 
  owed 
  to us by 
  intermediaries and 
  policyholders. 
                          ------------------------------------------------------------------  ------------------------ 
 
  Liquidity risk                  *    We hold a high proportion of our assets in readily 
  The risk that the                    realisable investments to ensure we could respond to 
  Group, although                      such a scenario                                          There have been no 
  solvent, either does                                                                          material changes to 
  not have sufficient                                                                           this risk since last 
  financial resources             *    We maintain cash balances that are spread over           year. 
  available to enable it               several banks 
  to meet its 
  obligations as they 
  fall due, or can                *    We have arrangements within our reinsurance contracts 
  secure them only at                  for reinsurers to pay recoverables on claims in 
  excessive cost. We may               advance of the claim settlement 
  need to pay 
  significant amounts of 
  claims at short notice 
  if there 
  is a natural 
  catastrophe or other 
  large event in order 
  to deliver on our 
  promise to our 
  customers. 
                          ------------------------------------------------------------------  ------------------------ 
 

Operational risk

The risk of loss arising from inadequate or failed internal processes, people and systems, or from external events.

 
 Risk detail               Key mitigants                                                       Change from last year 
 
  Systems risk                    *    Systems monitoring is in place together with regular     The strategic systems 
  The risk of                          systems and data backups                                 programmes have made 
  inadequate, ageing or                                                                         significant progress 
  unsupported systems                                                                           during 2018. The scale 
  and infrastructure and          *    A strategic systems programme is underway to deliver     and 
  system failure                       improved systems, processes and data                     complexity of these 
  preventing processing                                                                         programmes bring a 
  efficiency. Systems                                                                           degree of change risk 
  are critical to enable          *    Business Recovery plans are in place for all critical    which we need to 
  us to provide                        systems and are regularly tested according to risk       manage appropriately. 
  excellent service                    appetite                                                 Although reduced, we 
  to our customers.                                                                             continue to carry a 
                                                                                                number of risks which 
                                                                                                have been mitigated 
                                                                                                through 
                                                                                                effective tactical 
                                                                                                approaches during 
                                                                                                2018. 
                          ------------------------------------------------------------------  ------------------------ 
                                                                                                The threats to our 
  Cyber risk                                                                                    business continue to 
  The risk of criminal             *    A number of security measures are deployed to ensure    evolve. The controls 
  or unauthorised use of                protected system access                                 in place to protect 
  electronic                                                                                    the business 
  information, either                                                                           are subject to ongoing 
  belonging to the                 *    Security reviews and assessments are performed on an    review and update. 
  Group or its                          ongoing basis                                           Overall the level of 
  stakeholders e.g.                                                                             risk is unchanged but 
  customers, employees                                                                          we acknowledge 
  etc. Cyber security              *    There is ongoing maintenance and monitoring of our      the need for vigilance 
  threats from malicious                systems and infrastructure in order to prevent and      and strong security 
  parties are increasing                detect cyber security attacks                           measures. 
  in both number and 
  sophistication across 
  all industries. 
                          ------------------------------------------------------------------  ------------------------ 
                                                                                                The level of this risk 
  Change risk                     *    We ensure that there is adequate resourcing for          has not materially 
  The risk of failing to               change projects using internal and external skills       changed. There is a 
  manage the change                    where appropriate                                        significant volume of 
  needed to transform                                                                           change 
  the business. A number                                                                        within the business 
  of strategic                    *    A Group Development Director is in place with            which will continue to 
  initiatives are                      responsibility for overseeing the delivery of all        be monitored closely. 
  underway under six                   strategic initiatives 
  themes, including a 
  transformation of our 
  core system and                 *    A Change Board and change governance processes have 
  key processes, which                 been established and are operated on an ongoing basis 
  will deliver 
  significant change for 
  the company over the            *    The GMB undertake close monitoring and oversight of 
  next few years.                      the delivery of the strategic initiatives and key 
  There are a number of                Group change programmes 
  material risks 
  associated with major 
  transformation, not 
  only on the 
  risks to project 
  delivery itself, but 
  the potential impacts 
  on business as usual. 
                          ------------------------------------------------------------------  ------------------------ 
 

Regulatory and conduct risk

The risk of regulatory sanction, operational disruption or reputational damage from non-compliance with legal and regulatory requirements or the risk that Ecclesiastical's behaviour may result in poor outcomes for the customer.

 
 Risk detail               Key mitigants                                                      Change from last year 
                                                                                               There has been 
  Regulatory risk                                                                              significant regulatory 
  The risk of regulatory          *    We undertake close monitoring of regulatory             change during 2018. We 
  sanction, operational                developments and use dedicated project teams            remain focussed on the 
  disruption or                        supported by in-house and external legal experts to     management 
  reputational damage                  ensure appropriate actions to achieve compliance        of regulatory change 
  from non-compliance                                                                          and therefore the 
  with legal and                                                                               overall risk level is 
  regulatory                      *    An ongoing compliance monitoring programme is in        unchanged. 
  requirements. We                     place across all our SBUs 
  operate in a highly 
  regulated environment 
  which                           *    Regular reporting to the Board of regulatory 
  is experiencing a                    compliance issues and key developments is undertaken 
  period of significant 
  change. 
                          -----------------------------------------------------------------  ------------------------- 
                                                                                               The level of this risk 
  Conduct risk                     *    Ongoing staff training to ensure that customer         is unchanged from last 
  The risk of unfair                    outcomes are fully considered in all business          year. 
  outcomes arising from                 decisions 
  the Company's conduct 
  in the relationship 
  with customers,                  *    Customer charters have been implemented in all SBUs 
  or in performing our 
  duties and obligations 
  to our customers. We             *    Conduct Risk Reporting to relevant governing bodies 
  place the customer at                 is undertaken on a regular basis 
  the 
  centre of the 
  business, aiming to              *    Customer and conduct measures are used to assess 
  treat them fairly and                 remuneration 
  ethically, whilst 
  safeguarding the 
  interests of all other           *    A Customer First Steering Group is in place 
  key stakeholders.                     comprising representatives from across the Group 
                          -----------------------------------------------------------------  ------------------------- 
 

Directors' Responsibility Statement

The following statement is extracted from page 100 of the 2018 annual report and accounts, and is repeated here for the purposes of the Disclosure and Transparency Rules. The statement relates solely to the Company's 2018 annual report and accounts and is not connected to the extracted information set out in this announcement. The names and functions of the directors making the responsibility statement are set out on pages 92 to 94 of the full annual report and accounts.

The directors confirm to the best of their knowledge:

-- The financial statements, prepared in accordance with IFRS, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole.

-- The Strategic Report within the 2018 annual report and accounts includes a fair review of the development and performance of the business and the position of the Company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.

-- The Annual Report and financial statements, taken as a whole, are fair, balanced and understandable, and provide the information necessary for shareholders to assess the Company's position and performance, Business Model and Strategy.

CONSOLIDATED STATEMENT OF PROFIT OR LOSS

For the year ended 31 December 2018

 
 
 
                                                                                  2018        2017 
                                                                                GBP000      GBP000 
  Revenue 
  Gross written premiums                                                       356,971     342,917 
  Outward reinsurance premiums                                               (137,640)   (129,387) 
  Net change in provision for unearned premiums                                (5,241)     (6,318) 
  Net earned premiums                                                          214,090     207,212 
                                                                            ----------  ---------- 
 
  Fee and commission income                                                     62,996      60,864 
  Other operating income                                                         1,039       1,935 
  Net investment return                                                          3,994      72,294 
  Total revenue                                                                282,119     342,305 
                                                                            ----------  ---------- 
 
 
  Expenses 
  Claims and change in insurance liabilities                                 (111,873)   (119,913) 
  Reinsurance recoveries                                                        26,188      32,196 
  Fees, commissions and other acquisition costs                               (66,346)    (65,153) 
  Other operating and administrative expenses                                (114,388)   (107,143) 
  Total operating expenses                                                   (266,419)   (260,013) 
                                                                            ----------  ---------- 
 
 
  Operating profit                                                              15,700      82,292 
  Finance costs                                                                  (329)        (96) 
                                                                            ----------  ---------- 
  Profit before tax                                                             15,371      82,196 
  Tax expense                                                                    (958)    (14,054) 
                                                                            ----------  ---------- 
  Profit for the year (attributable to equity holders of the Parent)            14,413      68,142 
                                                                            ----------  ---------- 
 
 
 

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

For the year ended 31 December 2018

 
 
 
                                                                                     2018       2017 
                                                                                   GBP000     GBP000 
 
  Profit for the year                                                              14,413     68,142 
                                                                                 --------  --------- 
 
  Other comprehensive income 
  Items that will not be reclassified to profit or loss: 
  Fair value gains on property                                                        105          - 
  Actuarial gains on retirement benefit plans                                       4,288     44,608 
  Attributable tax                                                                  (747)    (7,553) 
                                                                                 --------  --------- 
                                                                                    3,646     37,055 
  Items that may be reclassified subsequently to profit or loss: 
  Losses on currency translation differences                                      (3,082)    (1,642) 
  Gains on net investment hedges                                                    1,692        855 
  Attributable tax                                                                  (187)       (73) 
                                                                                 --------  --------- 
                                                                                  (1,577)      (860) 
 
  Net other comprehensive income                                                    2,069     36,195 
                                                                                 --------  --------- 
 
  Total comprehensive income attributable to equity holders of the Parent          16,482    104,337 
                                                                                 --------  --------- 
 
 
 

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

For the year ended 31 December 2018

 
 
                                                                       Translation 
                                                                       and hedging 
                                     Share     Share     Revaluation                   Retained 
                                   capital   premium         reserve       reserve     earnings      Total 
                                    GBP000    GBP000          GBP000        GBP000       GBP000     GBP000 
 
  At 1 January 2018                120,477     4,632             478        20,648      446,238    592,473 
  Profit for the year                    -         -               -             -       14,413     14,413 
  Other net income/(expense)             -         -              87       (1,577)        3,559      2,069 
                                 ---------  --------  --------------  ------------  -----------  --------- 
  Total comprehensive income             -         -              87       (1,577)       17,972     16,482 
  Dividends                              -         -               -             -      (9,181)    (9,181) 
  Gross charitable grant                 -         -               -             -     (17,000)   (17,000) 
  Tax relief on charitable 
   grant                                 -         -               -             -        3,230      3,230 
  At 31 December 2018              120,477     4,632             565        19,071      441,259    586,004 
                                 ---------  --------  --------------  ------------  -----------  --------- 
 
  At 1 January 2017                120,477     4,632             501        21,508      371,194    518,312 
  Profit for the year                    -         -               -             -       68,142     68,142 
  Other net income/(expense)             -         -               6         (860)       37,049     36,195 
                                 ---------  --------  --------------  ------------  -----------  --------- 
  Total comprehensive income             -         -               6         (860)      105,191    104,337 
  Dividends                              -         -               -             -      (9,181)    (9,181) 
  Gross charitable grant                 -         -               -             -     (26,000)   (26,000) 
  Tax relief on charitable 
   grant                                 -         -               -             -        5,005      5,005 
  Reserve transfers                      -         -            (29)             -           29          - 
  At 31 December 2017              120,477     4,632             478        20,648      446,238    592,473 
                                 ---------  --------  --------------  ------------  -----------  --------- 
 
 
 
 

The revaluation reserve represents cumulative net fair value gains on owner-occupied property. Further details of the translation and hedging reserve are included in the notes to this announcement.

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

At 31 December 2018

 
 
                                                           2018         2017 
                                                         GBP000       GBP000 
  Assets 
  Goodwill and other intangible assets                   30,064       28,430 
  Deferred acquisition costs                             33,907       31,267 
  Deferred tax assets                                     1,749        1,721 
  Pension assets                                         16,131       20,036 
  Property, plant and equipment                           8,391        8,772 
  Investment property                                   152,182      152,238 
  Financial investments                                 798,974      859,686 
  Reinsurers' share of contract liabilities             140,346      159,208 
  Current tax recoverable                                    59           89 
  Other assets                                          153,630      150,082 
  Cash and cash equivalents                             109,417       93,767 
  Total assets                                        1,444,850    1,505,296 
                                                    -----------  ----------- 
 
  Equity 
  Share capital                                         120,477      120,477 
  Share premium account                                   4,632        4,632 
  Retained earnings and other reserves                  460,895      467,364 
  Total shareholders' equity                            586,004      592,473 
                                                    -----------  ----------- 
 
  Liabilities 
  Insurance contract liabilities                        720,049      769,248 
  Finance lease obligations                               1,379        1,611 
  Provisions for other liabilities                        5,216        5,599 
  Retirement benefit obligations                          5,813       10,932 
  Deferred tax liabilities                               31,665       38,375 
  Current tax liabilities                                 2,905        2,491 
  Deferred income                                        19,900       17,704 
  Other liabilities                                      71,919       66,863 
  Total liabilities                                     858,846      912,823 
                                                    -----------  ----------- 
 
  Total shareholders' equity and liabilities          1,444,850    1,505,296 
                                                    -----------  ----------- 
 
 
 

CONSOLIDATED STATEMENT OF CASH FLOWS

For the year ended 31 December 2018

 
 
 
                                                                                        2018        2017 
                                                                                      GBP000      GBP000 
 
  Profit before tax                                                                   15,371      82,196 
  Adjustments for: 
  Depreciation of property, plant and equipment                                        2,437       2,177 
  Revaluation of property, plant and equipment                                          (85)           - 
  Profit on disposal of property, plant and equipment                                    (3)        (18) 
  Amortisation and impairment of intangible assets                                       949       1,159 
  Net fair value losses/(gains) on financial instruments and investment 
   property                                                                           35,506    (37,664) 
  Dividend and interest income                                                      (27,107)    (28,230) 
  Finance costs                                                                          329          96 
  Adjustment for pension funding                                                       2,931       3,069 
 
  Changes in operating assets and liabilities: 
  Net decrease in insurance contract liabilities                                    (42,161)    (21,363) 
  Net decrease in reinsurers' share of contract liabilities                           16,431       5,776 
  Net increase in deferred acquisition costs                                         (3,078)       (762) 
  Net increase in other assets                                                       (5,388)    (11,992) 
  Net increase in operating liabilities                                                5,838       8,834 
  Net (decrease)/increase in other liabilities                                         (286)         438 
                                                                                  ----------  ---------- 
  Cash generated by operations                                                         1,684       3,716 
 
  Purchases of financial instruments and investment property                       (125,739)   (153,522) 
  Sale of financial instruments and investment property                              149,562     169,426 
  Dividends received                                                                   9,790      11,754 
  Interest received                                                                   17,347      18,809 
  Tax paid                                                                           (4,998)     (6,832) 
  Net cash from operating activities                                                  47,646      43,351 
                                                                                  ----------  ---------- 
 
  Cash flows from investing activities 
  Purchases of property, plant and equipment                                         (1,822)     (2,095) 
  Proceeds from the sale of property, plant and equipment                                 55         376 
  Purchases of intangible assets                                                     (2,371)     (1,002) 
  Acquisition of business, net of cash acquired                                        (225)           - 
  Net cash used by investing activities                                              (4,363)     (2,721) 
                                                                                  ----------  ---------- 
 
  Cash flows from financing activities 
  Interest paid                                                                        (329)        (96) 
  Payment of finance lease liabilities                                                 (346)       (314) 
  Dividends paid to Company's shareholders                                           (9,181)     (9,181) 
  Charitable grant paid to ultimate parent undertaking                              (17,000)    (26,000) 
  Net cash used by financing activities                                             (26,856)    (35,591) 
                                                                                  ----------  ---------- 
 
  Net increase in cash and cash equivalents                                           16,427       5,039 
  Cash and cash equivalents at beginning of year                                      93,767      89,494 
  Exchange losses on cash and cash equivalents                                         (777)       (766) 
  Cash and cash equivalents at end of year                                           109,417      93,767 
                                                                                  ----------  ---------- 
 
 
 

NOTES TO THIS ANNUAL FINANCIAL REPORT ANNOUNCEMENT OF RESULTS

for the year ended 31 December 2018

1 Accounting policies

The Company has prepared this announcement of its consolidated results using the same accounting policies and methods of computation as the full financial statements for the year ended 31 December 2018 as prepared in accordance with International Financial Reporting Standards (IFRS) as adopted for use in the EU. The Group has adopted the following new standards or amendments to published standards however, these do not have a significant impact on the Group's consolidated financial statements.

(a) IFRS 15, Revenue from Contracts with Customers

The Group has adopted IFRS 15 Revenue from Contracts with Customers with effect from 1 January 2018. IFRS 15 introduced a five-step approach to revenue recognition and established principles for reporting useful information to users of financial statements about the nature, amount, timing and uncertainty of revenue and cash flows arising from an entity's contracts with customers.

IFRS 15 has been applied using the modified approach, applied retrospectively only to contracts that were not completed contracts at 1 January 2018. Under the modified approach, the cumulative effect of initially applying IFRS 15 is recognised as an adjustment to opening reserves. The adoption of IFRS 15 did not have a material impact on the Group's financial statements and consequently no adjustment has been made to opening reserves. Minor amendments have been made to the Group's accounting policies as shown below, which had no impact on the amounts recognised in the financial statements at 1 January 2018 or 31 December 2018:

-- Income generated from insurance placements through the Group's insurance broking activities was previously recognised at the inception date of the cover. Under IFRS 15 it is recognised at the point at which the performance obligation is satisfied, being the inception date of the cover, or, where this income is variable, the point at which it is reasonably certain that no significant reversal of the amount recognised would occur.

-- Fees charged for investment management services were previously recognised when the services were provided. Under IFRS 15, as the fees are variable, they are recognised over time as the services are provided, and once it is reasonably certain that no significant reversal of the amount recognised would occur.

(b) IFRS 4 (Revised), Insurance Contracts

The amendment to IFRS 4 which permits an insurer to take a temporary exemption from applying the requirements of IFRS 9, Financial Instruments, became applicable to the Group in the year. The Group qualifies for the temporary exemption, which is available until annual periods beginning on or after 1 January 2021, since at 31 December 2015 greater than 90% of its liabilities were within the scope of IFRS 4. There has been no significant change to the Group's operations since 31 December 2015 and as a result, the Group continues to apply IAS 39, Financial Instruments.

Certain entities within the Group do not qualify for the temporary exemption from the requirements of IFRS 9. Further information detailing the adoption of IFRS 9 is disclosed in the statutory financial statements of these entities.

2 General Information

Whilst the financial information included in this announcement has been prepared in accordance with the recognition and measurement criteria of IFRS, this announcement does not itself contain sufficient information to comply with IFRS. Full financial statements that comply with IFRS were approved by the Board of Directors on 19 March 2019.

The financial information set out above does not constitute the Company's statutory accounts for the years ended 31 December 2018 or 2017, but is derived from those accounts. Statutory accounts for 2017 have been delivered to the Registrar of Companies and those for 2018 will be delivered following the Company's annual general meeting. The auditors have reported on those accounts; their reports were unqualified, did not draw attention to any matters by way of emphasis without qualifying their report and did not contain statements under sections 498(2) and 498(3) of the Companies Act 2006.

This announcement was approved at a meeting of the Board of Directors held on 19 March 2019.

Ecclesiastical Insurance Office plc is a subsidiary of Ecclesiastical Insurance Group plc which is an investment holding company whose ordinary shares are not listed.

The ordinary shares of Ecclesiastical Insurance Office plc are not listed.

Copies of the audited financial statements are available from the registered office at Beaufort House, Brunswick Road, Gloucester GL1 1JZ.

The following information is included in this announcement in compliance with the Disclosure and Transparency Rules and has been extracted from the full financial statements for 2018.

Insurance Risk

Through its general and life insurance operations, the Group is exposed to a number of risks, as summarised in the Risk Management section of the Strategic Report. The risk under any one insurance contract is the possibility that the insured event occurs and the uncertainty of the amount and timing of the resulting claim. Factors such as the business and product mix, the external environment including market competition and reinsurance capacity all may vary from year to year, along with the actual frequency, severity and ultimate cost of claims and benefits. This subjects the Group to underwriting and pricing risk (the risk of failing to ensure disciplined risk selection and to obtain the appropriate premium), claims reserving risk (the risk of actual claims payments exceeding the amount we are holding in reserves) and reinsurance risk (the risk of failing to access and manage reinsurance capacity at a reasonable price).

(a) Risk mitigation

Statistics demonstrate that the larger and more diversified the portfolio of insurance contracts, the smaller the relative variability in the expected outcome will be. The Group's underwriting strategy is designed to ensure that the underwritten risks are well diversified in terms of type and amount of risk and geographical spread. In all operations pricing controls are in place, underpinned by sound statistical analysis, market expertise and appropriate external consultant advice. Gross and net underwriting exposure is protected through the use of a comprehensive programme of reinsurance using both proportional and non-proportional reinsurance, supported by proactive claims handling. The overall reinsurance structure is regularly reviewed and modelled to ensure that it remains optimum to the Group's needs. The optimum reinsurance structure provides the Group with sustainable, long-term capacity to support its specialist business strategy, with effective balance sheet and profit and loss protection at a reasonable cost.

Catastrophe protection is purchased following an extensive annual modelling exercise of gross and net (of proportional reinsurance) exposures. In conjunction with reinsurance brokers the Group utilises the full range of proprietary catastrophe models and continues to develop bespoke modelling options that better reflect the specialist nature of the portfolio. Reinsurance is purchased in line with the Group's risk appetite.

(b) Concentrations of risk

The core business of the Group is general insurance, with the principal classes of business written being property and liability. The miscellaneous financial loss class of business covers personal accident, fidelity guarantee and loss of money, income and licence. The other class of business includes cover of legal expenses and also a small portfolio of motor policies, but this has been in run off in the United Kingdom since November 2012. The Group's whole-of-life insurance policies support funeral planning products.

Below is a table summarising written premiums for the financial year, before and after reinsurance, by territory and by class of business:

 
 
 2018 
                                                   Miscellaneous 
                                                       financial 
                            Property   Liability            loss    Other   Funeral      Total 
                                                                              plans 
                              GBP000      GBP000          GBP000   GBP000    GBP000     GBP000 
 Territory 
 United Kingdom    Gross     172,191      53,949          16,922    2,784        21    245,867 
 and Ireland       Net        92,337      51,490          10,657      645        21    155,150 
 Australia         Gross      34,681      20,141           1,115    1,009         -     56,946 
  Net                          3,550      17,289           1,073      169         -     22,081 
 Canada            Gross      36,560      17,598               -        -         -     54,158 
  Net                         25,854      16,246               -        -         -     42,100 
 Total             Gross     243,432      91,688          18,037    3,793        21    356,971 
                           ---------  ----------  --------------  -------  --------  --------- 
  Net                        121,741      85,025          11,730      814        21    219,331 
                           ---------  ----------  --------------  -------  --------  --------- 
 
 
 
 
 
 2017 
                                                   Miscellaneous 
                                                       financial 
                            Property   Liability            loss    Other   Funeral      Total 
                                                                              plans 
                              GBP000      GBP000          GBP000   GBP000    GBP000     GBP000 
 Territory 
 United Kingdom    Gross     163,907      52,352          15,691    2,494        28    234,472 
 and Ireland       Net        88,269      50,111           9,826      473        28    148,707 
 Australia         Gross      33,225      21,411           1,286      943         -     56,865 
  Net                          4,356      18,429           1,240      934         -     24,959 
 Canada            Gross      35,399      16,181               -        -         -     51,580 
  Net                         24,801      15,063               -        -         -     39,864 
 Total             Gross     232,531      89,944          16,977    3,437        28    342,917 
                           ---------  ----------  --------------  -------  --------  --------- 
  Net                        117,426      83,603          11,066    1,407        28    213,530 
                           ---------  ----------  --------------  -------  --------  --------- 
 

(c) General insurance risks

Property classes

Property cover mainly compensates the policyholder for damage suffered to their property or for the value of property lost. Property insurance may also include cover for pecuniary loss through the inability to use damaged insured commercial properties.

For property insurance contracts, there can be variability in the nature, number and size of claims made in each period.

The nature of claims may include fire, business interruption, weather damage, escape of water, explosion (after fire), riot and malicious damage, subsidence, accidental damage and theft. Subsidence claims are particularly difficult to predict because the damage is often not apparent for some time. The ultimate settlements can be small or large with a risk of a settled claim being reopened at a later date.

The number of claims made can be affected in particular by weather events, changes in climate, economic environment, and crime rates. Climate change may give rise to more frequent and extreme weather events, such as river flooding, hurricanes and drought, and their consequences, for example, subsidence claims. If a weather event happens near the end of the financial year, the uncertainty about ultimate claims cost in the financial statements is much higher because there is insufficient time for adequate data to be received to assess the final cost of claims.

Individual claims can vary in amount since the risks insured are diverse in both size and nature. The cost of repairing property varies according to the extent of damage, cost of materials and labour charges.

Contracts are underwritten on a reinstatement basis or repair and restoration basis as appropriate. Costs of rebuilding properties, of replacement or indemnity for contents and time taken to bring business operations back to pre-loss levels for business interruption are the key factors that influence the cost of claims. Individual large claims are more likely to arise from fire, storm or flood damage. The greatest likelihood of an aggregation of claims arises from earthquake, weather or major spreading fire events.

Claims payment, on average, occurs within a year of the event that gives rise to the claim. However, there is variability around this average with larger claims typically taking longer to settle and business interruption claims taking much longer depending on the length of the indemnity period involved.

Liability classes

The main exposures are in respect of liability insurance contracts which protect policyholders from the liability to compensate injured employees (employers' liability) and third parties (public liability).

Claims that may arise from the liability portfolios include damage to property, physical injury, disease and psychological trauma. The Group has a different exposure profile to most other commercial lines insurance companies as it has lower exposure to industrial risks. Therefore, claims for industrial diseases are less common for the Group than injury claims such as slips, trips and back injuries.

The frequency and severity of claims arising on liability insurance contracts, including the liability element of motor contracts, can be affected by several factors. Most significant are the increasing level of awards for damages suffered, legal costs and the potential for periodic payment awards.

The severity of bodily injury claims can be influenced particularly by the value of loss of earnings and the future cost of care. The settlement value of claims arising under public and employers' liability is particularly difficult to predict. There is often uncertainty as to the extent and type of injury, whether any payments will be made and, if they are, the amount and timing of the payments, including the discount rate applied for assessing lump sums. Key factors driving the high levels of uncertainty include the late notification of possible claim events and the legal process.

Late notification of possible claims necessitates the holding of provisions for incurred claims that may only emerge some years into the future. In particular, the effect of inflation over such a long period can be considerable and is uncertain. A lack of comparable past experience may make it difficult to quantify the number of claims and, for certain types of claims, the amounts for which they will ultimately settle. The legal and legislative framework continues to evolve, which has a consequent impact on the uncertainty as to the length of the claims settlement process and the ultimate settlement amounts.

Claims payment, on average, occurs about three to four years after the event that gives rise to the claim. However, there is significant variability around this average.

Provisions for latent claims

The public and employers' liability classes can give rise to very late reported claims, which are often referred to as latent claims. These can vary in nature and are difficult to predict. They typically emerge slowly over many years, during which time there can be particular uncertainty as to the number of future potential claims and their cost. The Group has reflected this uncertainty and believes that it holds adequate reserves for latent claims that may result from exposure periods up to the reporting date.

Note 28 to the full financial statements presents the development of the estimate of ultimate claim cost for public and employers' liability claims occurring in a given year. This gives an indication of the accuracy of the estimation technique for incurred claims.

(d) Life insurance risks

The Group provides whole-of-life insurance policies to support funeral planning products, for most of which the future benefits are linked to inflation and backed by index-linked assets. Although assets are well matched to liabilities, there is a risk that returns on assets held to back liabilities are insufficient to meet future claims payments, particularly if the timing of claims is different from that assumed. This is not one of the Group's principal risks and new policies are no longer being written in the life fund, with only minimal premiums now being received each year.

Uncertainty in the estimation of the timing of future claims arises from the unpredictability of long-term changes in overall levels of mortality. The Group bases these estimates on standard industry and national mortality tables and its own experience. The most significant factors that could alter the expected mortality rates profile are epidemics, widespread changes in lifestyle and continued improvement in medical science and social conditions. The primary risk on these contracts is the level of future investment returns on the assets backing the liabilities over the life of the policyholders. The interest rate and inflation risk within this has been largely mitigated by holding index-linked assets of a similar term to the expected liabilities profile. The main residual risk is the spread risk attached to corporate bonds held to match the liabilities. The small mortality risk is retained by the Group.

Financial risk and capital management

The Group is exposed to financial risk through its financial assets, financial liabilities, reinsurance assets and insurance liabilities. In particular, the key financial risk is that the proceeds from its financial assets are not sufficient to fund the obligations arising from its insurance contracts. The most important components of financial risk are interest rate risk, credit risk, currency risk and equity price risk.

There has been no change from the prior period in the nature of the financial risks to which the Group is exposed. Brexit has continued to result in greater uncertainty in relation to the economic risks to which the Group is exposed, including equity price volatility, movements in exchange rates and long-term UK growth prospects. The Group's management and measurement of financial risks is informed by either stochastic modelling or stress testing techniques.

(a) Categories of financial instruments

(i) Classification applying IAS 39

 
 
                                 Financial assets                   Financial liabilities 
                -------------------------------------------------  ---------------------- 
                                                                                                  Other 
                                 Held                       Hedge      Held     Financial        assets 
                 Designated       for     Loans and     accounted       for   liabilities           and 
                    at fair   trading   receivables   derivatives   trading             *   liabilities       Total 
                      value 
                     GBP000    GBP000        GBP000        GBP000    GBP000        GBP000        GBP000      GBP000 
 
 At 31 
 December 
 2018 
 Financial 
  investments       782,976     5,331         9,930           737         -             -             -     798,974 
 Other assets             -         -       149,119             -         -             -         4,511     153,630 
 Cash and 
  cash 
  equivalents             -         -       109,417             -         -             -             -     109,417 
 Other 
  liabilities             -         -             -             -   (2,306)      (60,969)       (8,644)    (71,919) 
 Net other                -         -             -             -         -             -     (404,098)   (404,098) 
 Total              782,976     5,331       268,466           737   (2,306)      (60,969)     (408,231)     586,004 
                -----------  --------  ------------  ------------  --------  ------------  ------------  ---------- 
 
 At 31 
 December 
 2017 
 Financial 
  investments       845,811     2,611         9,862         1,388         -             -            14     859,686 
 Other assets             -         -       145,568             -         -             -         4,514     150,082 
 Cash and 
  cash 
  equivalents             -         -        93,767             -         -             -             -      93,767 
 Other 
  liabilities             -         -             -             -         -      (58,633)       (8,230)    (66,863) 
 Net other                -         -             -             -         -             -     (444,199)   (444,199) 
 Total              845,811     2,611       249,197         1,388         -      (58,633)     (447,901)     592,473 
                -----------  --------  ------------  ------------  --------  ------------  ------------  ---------- 
 
 
 
 

*Financial liabilities are held at amortised cost.

The directors consider that the carrying value of those financial assets and liabilities not carried at fair value in the financial statements approximates to their fair value.

(ii) Categories of financial assets applying IFRS 9

The Group classifies and measures financial instruments using IAS 39 as disclosed in the accounting policies. The table below sets out the fair value of financial assets as at the balance sheet date and the change in fair value during the year, based on the classification and measurement requirements that would result from adopting IFRS 9.

Financial assets which have contractual cash flows that are solely payments of principal and interest on the principal outstanding (SPPI) would be measured at amortised cost, other than those which are held for trading or whose performance is evaluated on a fair value basis. All other financial assets would be measured at fair value.

 
                                     SPPI financial    Other financial   Total financial 
                                    assets measured    assets measured            assets 
                                  at amortised cost      at fair value 
 Fair value as at 1 January 
  2018                                      249,197            849,810         1,099,007 
 Change in fair value during 
  the year                                   19,269           (60,766)          (41,497) 
 Fair value as at 31 December 
  2018                                      268,466            789,044         1,057,510 
                                -------------------  -----------------  ---------------- 
 

The directors consider that the carrying value of those financial assets and liabilities not carried at fair value in the financial statements approximates to their fair value.

(b) Fair value hierarchy

The fair value measurement basis used to value those financial assets and financial liabilities held at fair value is categorised into a fair value hierarchy as follows:

Level 1: fair values measured using quoted bid prices (unadjusted) in active markets for identical assets or liabilities. This category includes listed equities in active markets, listed debt securities in active markets and exchange-traded derivatives.

Level 2: fair values measured using inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices). This category includes listed debt or equity securities in a market that is not active and derivatives that are not exchange-traded.

Level 3: fair values measured using inputs for the asset or liability that are not based on observable market data (unobservable inputs). This category includes unlisted debt and equities, including investments in venture capital, and suspended securities. Where a look-through valuation approach is applied, underlying net asset values are sourced from the investee, translated into the Group's functional currency and adjusted to reflect illiquidity where appropriate, with the fair values disclosed being directly sensitive to this input.

There have been no transfers between investment categories in the current year.

 
 Analysis of fair value measurement bases          Fair value measurement 
                                                            at the 
                                                    end of the reporting 
                                                       period based on 
                                                ---------------------------- 
                                                    Level    Level     Level      Total 
                                                        1        2         3 
                                                   GBP000   GBP000    GBP000     GBP000 
 At 31 December 2018 
 Financial assets at fair value through 
  profit or loss 
 Financial investments 
   Equity securities                              241,115      246    44,773    286,134 
   Debt securities                                495,348    1,233       261    496,842 
   Derivatives                                          -    5,331         -      5,331 
                                                  736,463    6,810    45,034    788,307 
 Financial assets at fair value through 
  other comprehensive income 
 Financial investments 
   Derivatives                                          -      737         -        737 
 Total financial assets at fair value             736,463    7,547    45,034    789,044 
                                                ---------  -------  --------  --------- 
 
 At 31 December 2017 
 Financial assets at fair value through 
  profit or loss 
 Financial investments 
   Equity securities                              286,552      238    42,279    329,069 
   Debt securities                                515,277    1,340       125    516,742 
   Derivatives                                          -    2,611         -      2,611 
                                                  801,829    4,189    42,404    848,422 
 Financial assets at fair value through 
  other comprehensive income 
 Financial investments 
   Derivatives                                          -    1,388         -      1,388 
 Total financial assets at fair value             801,829    5,577    42,404    849,810 
                                                ---------  -------  --------  --------- 
 
         The derivative liabilities of the Group in the prior year were measured 
             at fair value through profit or loss and categorised as level 2. 
 
 

Fair value measurements based on level 3

Fair value measurements in level 3 consist of financial assets, analysed as follows:

 
                                                           Financial assets at fair 
                                                                     value 
                                                            through profit and loss 
                                                      ---------------------------------- 
                                                           Equity         Debt 
                                                       securities   securities     Total 
                                                           GBP000       GBP000    GBP000 
 At 31 December 2018 
 Opening balance                                           42,279          125    42,404 
 Total gains recognised in profit or loss                   2,628            5     2,633 
 Transfers                                                  (134)          134         - 
 Disposal proceeds                                              -          (3)       (3) 
 Closing balance                                           44,773          261    45,034 
                                                      -----------  -----------  -------- 
 Total gains for the period included in profit 
 or loss for assets 
 held at the end of the reporting period                    2,656            5     2,661 
                                                      -----------  -----------  -------- 
 
 At 31 December 2017 
 Opening balance                                           35,376          139    35,515 
 Total gains recognised in profit or loss                   8,003            1     8,004 
 Disposal proceeds                                        (1,100)         (15)   (1,115) 
 Closing balance                                           42,279          125    42,404 
                                                      -----------  -----------  -------- 
 Total gains for the period included in profit 
 or loss for assets 
 held at the end of the reporting period                    6,897            1     6,898 
                                                      -----------  -----------  -------- 
 
 

All the above gains or losses included in profit or loss for the period are presented in net investment return within the statement of profit or loss.

The valuation techniques used for instruments categorised in levels 2 and 3 are described below.

Listed debt and equity securities not in active market (level 2)

These financial assets are valued using third-party pricing information that is regularly reviewed and internally calibrated based on management's knowledge of the markets. Where material, these valuations are reviewed by the Group Audit Committee.

Non exchange-traded derivative contracts (level 2)

The Group's derivative contracts are not traded in active markets. Foreign currency forward contracts are valued using observable forward exchange rates corresponding to the maturity of the contract and the contract forward rate. Over-the-counter equity or index options and futures are valued by reference to observable index prices.

Unlisted equity securities (level 3)

These financial assets are valued using observable net asset data, adjusted for unobservable inputs including comparable price-to-book ratios based on similar listed companies, and management's consideration of constituents as to what exit price might be obtainable. Where material, these valuations are reviewed by the Group Audit Committee.

The valuation is most sensitive to the level of underlying net assets, the Euro exchange rate, the price-to-book ratio chosen, an illiquidity discount and a credit rating discount applied to the valuation to account for the risks associated with holding the asset. If the price-to-book ratio, illiquidity discount and credit rating discount applied changes by +/-10%, the value of unlisted equity securities could move by +/-GBP5m (2017: +/-GBP5m).

The increase in value during the year is primarily the result of an increase in the price-to-book ratio.

Unlisted debt (level 3)

Unlisted debt is valued using an adjusted net asset method whereby management uses a look-through approach to the underlying assets supporting the loan, discounted using observable market interest rates of similar loans with similar risk, and allowing for unobservable future transaction costs. Where material, these valuations are reviewed by the Group Audit Committee.

The valuation is most sensitive to the level of underlying net assets, but it is also sensitive to the interest rate used for discounting and the projected date of disposal of the asset, with the exit costs sensitive to an expected return on capital of any purchaser and estimated transaction costs. Reasonably likely changes in unobservable inputs used in the valuation would not have a significant impact on shareholders' equity or the net result.

The increase in value during the year is primarily the result of a liability management exercise which restructured an investment from an equity holding to a debt holding.

(c) Interest rate risk

The Group's exposure to interest rate risk arises primarily from movements on financial investments that are measured at fair value and have fixed interest rates, which represent a significant proportion of the Group's assets, and from those insurance liabilities for which discounting is applied at a market interest rate. The Group's investment strategy is set in order to control the impact of interest rate risk on anticipated cash flows and asset and liability values. The fair value of the Group's investment portfolio of fixed income securities reduces as market interest rates rise as does the present value of discounted insurance liabilities, and vice versa.

Interest rate risk concentration is reduced by adopting asset-liability duration matching principles where appropriate. Excluding assets held to back the life business, the average duration of the Group's fixed income portfolio is two years (2017: two years), reflecting the relatively short-term average duration of its general insurance liabilities. The mean term of discounted general insurance liabilities is disclosed in note 28(a)(iv) to the full financial statements.

For the Group's life business, consisting of policies to support funeral planning products, benefits payable to policyholders are independent of the returns generated by interest-bearing assets. Therefore, the interest rate risk on the invested assets supporting these liabilities is borne by the Group. This risk is mitigated by purchasing fixed interest investments with durations that match the profile of the liabilities. For funeral plan policies, benefits are linked to the Retail Prices Index (RPI). Assets backing these liabilities are also linked to the RPI, and include index-linked gilts and corporate bonds. For practical purposes it is not possible to exactly match the durations due to the uncertain profile of liabilities (e.g. mortality risk) and the availability of suitable assets, therefore some interest rate risk will persist. The Group monitors its exposure by comparing projected cash flows for these assets and liabilities and making appropriate adjustments to its investment portfolio.

The table below summarises the maturities of life business assets and liabilities that are exposed to interest rate risk.

 
                                         Maturity 
                               ---------------------------- 
                                 Within   Between     After 
                                 1 year     1 & 5   5 years      Total 
 Group life business                        years 
                                 GBP000    GBP000    GBP000     GBP000 
 At 31 December 2018 
 Assets 
 Debt securities                  4,380    26,428    67,630     98,438 
 Cash and cash equivalents        4,527         -         -      4,527 
                                  8,907    26,428    67,630    102,965 
                               --------  --------  --------  --------- 
 Liabilities (discounted) 
 Life business provision          5,728    19,988    56,248     81,964 
 
 At 31 December 2017 
 Assets 
 Debt securities                  5,266    21,638    73,231    100,135 
 Cash and cash equivalents        5,192         -         -      5,192 
                                 10,458    21,638    73,231    105,327 
                               --------  --------  --------  --------- 
 Liabilities (discounted) 
 Life business provision          6,031    21,147    60,963     88,141 
                               --------  --------  --------  --------- 
 
 

Group financial investments with variable interest rates, including cash and cash equivalents, and insurance instalment receivables are subject to cash flow interest rate risk. This risk is not significant to the Group.

(d) Credit risk

The Group has exposure to credit risk, which is the risk of non-payment of their obligations by counterparties and financial markets borrowers. Areas where the Group is exposed to credit risk are:

-- counterparty default on loans and debt securities;

-- reinsurers' share of insurance liabilities (excluding provision for unearned premiums) and amounts due from reinsurers in respect of claims already paid;

-- deposits held with banks; and

-- amounts due from insurance intermediaries and policyholders.

The Group is exposed to minimal credit risk in relation to all other financial assets.

The carrying amount of financial and reinsurance assets represents the Group's maximum exposure to credit risk. The Group structures the levels of credit risk it accepts by placing limits on its exposure to a single counterparty. Limits on the level of credit risk are regularly reviewed. Where available the Group also manages its exposure to credit risk in relation to credit risk ratings. Investment grade financial assets are classified within the range of AAA to BBB ratings, where AAA is the highest possible rating. Financial assets which fall outside this range are classified as sub-investment grade. 'Not rated' assets capture assets not rated by external ratings agencies.

The debt securities portfolio consists of a range of mainly fixed interest instruments including government securities, local authority issues, corporate loans and bonds, overseas bonds, preference shares and other interest-bearing securities. Limits are imposed on the credit ratings of the corporate bond portfolio and exposures regularly monitored. Group investments in unlisted securities represent less than 1% of this category in the current and prior year.

The Group's exposure to counterparty default on debt securities is spread across a variety of geographical and economic territories, as follows:

 
                    2018       2017 
                  GBP000     GBP000 
 
  UK             317,137    331,787 
  Australia       82,901     86,440 
  Canada          72,301     74,143 
  Europe          24,503     24,372 
  Total          496,842    516,742 
               ---------  --------- 
 

Reinsurance is used to manage insurance risk. This does not, however, discharge the Group's liability as primary insurer. If a reinsurer fails to pay a claim for any reason, the Group remains liable for the payment to the policyholder. The creditworthiness of reinsurers is considered on a regular basis through the year by reviewing their financial strength. The Group Reinsurance Security Committee assesses, monitors and approves the creditworthiness of all reinsurers, reviewing relevant credit ratings provided by the recognised credit rating agencies, as well as other publicly available data and market information. The Committee also monitors the balances outstanding from reinsurers and maintains an approved list of reinsurers.

Group cash balances are regularly reviewed to identify the quality of the counterparty bank and to monitor and limit concentrations of risk.

The table below summaries the principal ways in which the Group assesses its exposure to credit risk by category of financial asset.

 
                                                   Current external credit 
 Debt securities                                    ratings 
                                                   Current external credit 
 Reinsurance debtors                                ratings 
                                                   Current external credit 
 Cash                                               ratings 
                                                   Internal credit risk 
 Amounts due from insurance intermediaries          rating 
 Amounts due from policy holders                   Past due status 
 Other debtors                                     Past due status 
 
 

A detailed breakdown of the Group's current debt securities, reinsurance debtors and cash credit exposure based on S&P or equivalent rating is presented below.

 
                                 2018                                     2017 
                                 Reinsurance                     Debt   Reinsurance 
               Debt securities       debtors      Cash*    securities       debtors      Cash* 
                        GBP000        GBP000     GBP000        GBP000        GBP000     GBP000 
 AAA                   126,227             -          -       122,829             -          - 
 AA                    142,426         2,788     23,316       144,613         6,144     26,926 
 A                     115,026         8,058     55,090       141,312         6,953     36,551 
 BBB                    91,471             3     40,826        88,483             -     40,053 
 Below BBB              12,197             -         91        10,354             7         90 
 Not rated               9,495           763          7         9,151         1,378          7 
                       496,842        11,612    119,330       516,742        14,482    103,627 
              ----------------  ------------  ---------  ------------  ------------  --------- 
 

*Cash includes amounts held on deposit classified within financial investments and disclosed in note 22 to the full financial statements. Cash balances which are not rated relate to cash amounts in hand.

The Group's credit risk policy details prescriptive methods for the collection of premiums and control of intermediary and policyholder debtor balances. The level and age of debtor balances are regularly assessed via monthly credit management reports. These reports are scrutinised to assess exposure by geographical region and counterparty of aged or outstanding balances. Any such balances are likely to be major international brokers that are in turn monitored via credit reference agencies and considered to pose minimal risk of default. The Group has no material concentration of credit risk in respect of amounts due from insurance intermediaries and policyholders due to the well-diversified spread of such debtors.

An external agency is used to rate agents, brokers and intermediaries on a scale of 0 to 100. A database of their ratings is maintained and updated daily. These ratings are adapted to internal credit ratings based on the Group's credit rating matrix, which rates the agency from very high risk to very low risk.

A breakdown of the Group's current amounts due from insurance intermediaries split by credit quality is shown below. All balances are shown gross of impairment losses.

 
                       2018      2017 
                     GBP000    GBP000 
 Very low risk       21,094    18,414 
 Low risk             1,724     1,297 
 Moderate risk          223       169 
 High risk               46        25 
 Very high risk         132       144 
 Not rated           23,959    24,362 
                     47,178    44,411 
                   --------  -------- 
 

The Group manages its credit risk at business unit level. All business units are required to implement credit risk management processes and ensure detailed reporting and monitoring of their exposures. Credit management processes differ across business units and as result the Group is unable to rate all intermediary balances in the same categories. Those which cannot be categorised are included as not rated.

The level and age of policyholder debtor balances are regularly assessed via monthly credit management reports. Credit risk ascribed to amounts due from contract holders and other debtors is based on the age of outstanding balances. The following table provides the past due status of outstanding contract holder balances. All balances are shown gross of impairment losses.

 
                                   2018                  2017 
                           Contract       Other   Contract      Other 
                            holders    debtors*    holders    debtors 
                             GBP000      GBP000     GBP000     GBP000 
 Current                     36,342      21,135     33,400     23,286 
 Past due 1-30 days             347           3        411          8 
 Past due 31-90 days             18           3         37          - 
 Past due 91-120 days             1           9          -         15 
 Past due 120+ days               -           -          3          - 
                             36,708      21,150     33,851     23,309 
                          ---------  ----------  ---------  --------- 
 

*Other debtors includes accrued income but excludes non-financial assets and amounts due to related parties.

No amounts due to related parties are past due.

For financial assets meeting the SPPI test that do not have a low credit rating, the carrying amount disclosed above is an approximation of their fair value.

(e) Equity price risk

The Group is exposed to equity price risk because of financial investments held by the Group which are stated at fair value through profit or loss. The Group mitigates this risk by holding a diversified portfolio across geographical regions and market sectors, and through the use of derivative contracts from time to time which would limit losses in the event of a fall in equity markets.

The concentration of equity price risk by geographical listing, before the mitigating effect of derivatives, to which the Group is exposed is as follows:

 
                    2018                   2017 
                  GBP000                 GBP000 
                       - 
           UK    241,116          UK    286,715 
       Europe     44,821      Europe     42,168 
    Hong Kong        197   Hong Kong        186 
        Total    286,134       Total    329,069 
               ---------              --------- 
 

(f) Currency risk

The Group operates internationally and its main exposures to foreign exchange risk are noted below. The Group's foreign operations generally invest in assets and purchase reinsurance denominated in the same currencies as their insurance liabilities, which mitigates the foreign currency exchange rate risk for these operations. As a result, foreign exchange risk arises from recognised assets and liabilities denominated in other currencies and net investments in foreign operations. The Group mitigates this risk through the use of derivatives when considered necessary.

The Group exposure to foreign currency risk within the investment portfolios arises from purchased investments that are denominated in currencies other than sterling.

The Group's foreign operations create two sources of foreign currency risk:

-- the operating results of the Group's foreign branches and subsidiaries in the Group financial statements are translated at the average exchange rates prevailing during the period; and

-- the equity investment in foreign branches and subsidiaries is translated into sterling using the exchange rate at the year-end date.

The Group has designated certain derivatives as a hedge of its net investments in Canada and Australia, which have Canadian and Australian dollars respectively as their functional currency. The forward foreign currency risk arising on translation of these foreign operations is hedged by the derivatives which are detailed in the derivative financial instruments note to this announcement.

The largest currency exposures, before the mitigating effect of derivatives, with reference to net assets/liabilities are shown below, representing effective diversification of resources.

 
              2018              2017 
            GBP000            GBP000 
 
   Aus $    47,838   Aus $    48,745 
    Euro    42,538    Euro    38,100 
   Can $    31,024   Can $    31,584 
    NZ $     1,043    NZ $       285 
   USD $     1,004   USD $     1,247 
 

The figures in the table above, for the current and prior years, do not include currency risk that the Group is exposed to on a 'look through' basis in respect of collective investment schemes denominated in Sterling. The Group enters into derivatives to hedge currency exposure, including exposures on a 'look through' basis. The open derivatives held by the Group at the year end to hedge currency exposure are detailed in the derivative financial instruments note to this announcement.

(g) Liquidity risk

Liquidity risk is the risk that funds may not be available to pay obligations when due. The Group is exposed to daily calls on its available cash resources mainly from claims arising from insurance contracts. An estimate of the timing of the net cash outflows resulting from insurance contracts is provided in note 28 to the full financial statements. The Group has robust processes in place to manage liquidity risk and has available cash balances, other readily marketable assets and access to funding in case of exceptional need. This is not considered to be a significant risk to the Group.

Non-derivative financial liabilities consist of finance leases, which are not material to the Group, and other liabilities for which a maturity analysis is included in note 31 to the full financial statements.

(h) Market risk sensitivity analysis

The sensitivity of profit and other equity reserves to movements on market risk variables (comprising interest rate, currency and equity price risk), each considered in isolation and before the mitigating effect of derivatives, is shown in the table below. This table does not include the impact of variables on retirement benefit schemes. Financial risk sensitivities for retirement benefit schemes are disclosed separately in note 19 to the full financial statements.

 
 Group                                     Potential increase / (decrease) in    Potential increase / (decrease) in 
                                                         profit                         other equity reserves 
 
                              Change in 
 Variable                      variable               2018                2017               2018               2017 
                                                    GBP000              GBP000             GBP000             GBP000 
 
 Interest rate risk   -100 basis points            (4,730)             (6,391)                  -                (6) 
                      +100 basis points              2,799               3,202                (3)                  2 
 Currency risk                     -10%              4,772               4,021              7,613              8,017 
                                   +10%            (3,904)             (3,290)            (6,229)            (6,559) 
 Equity price risk               +/-10%             23,177              26,572                  -                  - 
 

The following assumptions have been made in preparing the above sensitivity analysis:

-- the value of fixed income investments will vary inversely with changes in interest rates, and all territories experience the same interest rate movement;

-- currency gains and losses will arise from a change in the value of sterling against all other currencies moving in parallel;

-- equity prices will move by the same percentage across all territories; and

-- change in profit is stated net of tax at the standard rate applicable in each of the Group's territories.

(i) Capital management

The Group's primary objectives when managing capital are to:

-- comply with the regulators' capital requirements of the markets in which the Group operates; and

-- safeguard the Group's ability to continue to meet stakeholders' expectations in accordance with its corporate mission, vision and values.

The Group is subject to insurance solvency regulations in all the territories in which it issues insurance and investment contracts, and capital is managed and evaluated on the basis of both regulatory and economic capital.

In the UK, the Group and its UK regulated entities are required to comply with rules issued by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA).

Capital is assessed at both individual regulated entity and Group level. The PRA expects a firm, at all times, to hold Solvency II Own Funds in excess of its calculated Solvency Capital Requirement (SCR). Group solvency is assessed at the level of Ecclesiastical Insurance Office Plc (EIO)'s parent, Ecclesiastical lnsurance Group (EIG). Consequently, there is no directly comparable solvency measure for EIO Group. Both quarterly and annual quantitative returns are submitted to the PRA, in addition to an annual narrative report, the Solvency and Financial Condition Report (SFCR) which is also published on the company website. A further report, the Regular Supervisory Report (RSR), is periodically submitted to the PRA.

Previously, both EIO and EIG used the standard formula to calculate the SCR. During the year, approval from the PRA was received to use its internal capital model to determine the SCR for EIO and EIG. Subsequently, EIO's SCR is now calculated using a full internal model and EIG's SCR calculated using a partial internal model. Ecclesiastical Life Limited (ELL) continues to adopt the standard formula approach in determining its SCR.

The current year figures in the table below are unaudited and based on the latest information provided to management. The prior year figures in the table below are the final audited figures as disclosed in the Company's SFCRs, available on the Group's website. These differ from the figures reported last year as they were estimated based on information available to management at the time the accounts were signed.

EIO's Solvency II Own Funds will be subject to a separate independent audit, as part of the Group's process for Solvency II reporting to the PRA. EIO's SCR is not subject to audit as it is calculated using an internal model which has been approved for use by the PRA. ELL's figures are not subject to an independent audit due to the Company falling below the threshold calculation detailed in the PRA policy statement PS25/18 (Solvency II: External audit of the public disclosure requirement). The Group's regulated entities, EIO and ELL, expect to meet the deadline for submission to the PRA of 18 April 2019 and their respective SFCRs will be made available on the Group's website shortly thereafter. EIG is also expected to meet its deadline for submission to the PRA of 3 June 2019, with its SFCR also being made available on the Group's website shortly after.

 
                                                                  2018                              2017 
                                                               (unaudited)                        (audited) 
                                                     Ecclesiastical                    Ecclesiastical 
                                                          Insurance                         Insurance 
                                                         Office plc   Ecclesiastical       Office plc   Ecclesiastical 
                                                             Parent     Life Limited           Parent     Life Limited 
                                                             GBP000           GBP000           GBP000           GBP000 
 
 Solvency II Own Funds                                      543,970           52,583          561,478           51,944 
 Solvency Capital Requirement                             (256,095)         (15,776)        (292,351)         (18,260) 
 Own Funds in excess of Solvency Capital 
  Requirement                                               287,875           36,807          269,127           33,684 
                                                    ---------------  ---------------  ---------------  --------------- 
 
 Solvency II Capital Cover                                     212%             333%             192%             284% 
 

Economic capital is the Group's own internal view of the level of capital required, and this measure is an integral part of the Own Risk and Solvency Assessment Report (ORSA) which is a private, internal forward-looking assessment of own risk, as required as part of the Solvency II regime. Risk appetite is set such that the target level of economic capital is always higher than the regulatory SCR.

Derivative financial instruments

The Group utilises derivatives to mitigate equity price risk arising from investments held at fair value, foreign exchange risk arising from investments denominated in foreign currencies, and foreign exchange risk arising from investments denominated in Sterling that contain underlying foreign currency exposure. These 'non-hedge' derivatives either do not qualify for hedge accounting or the option to hedge account has not been taken.

The Group has also formally designated certain derivatives as a hedge of its net investments in Australia and Canada. A gain of GBP1,692,000 (2017: gain of GBP855,000) in respect of these 'hedge' derivatives has been recognised in the hedging reserve within shareholders' equity, as disclosed in the Translation and Hedging Reserve note to this announcement. The Group has formally assessed and documented the effectiveness of derivatives that qualify for hedge accounting in accordance with IAS 39, Financial Instruments: Recognition and Measurement.

 
                                                2018                            2017 
                                 Contract/                             Contract/ 
                                  notional   Fair value   Fair value    notional   Fair value 
                                    amount        asset    liability      amount        asset 
                                    GBP000       GBP000       GBP000      GBP000       GBP000 
 Non-hedge derivatives 
 Equity/Index contracts 
 Options                            63,077        5,331            -     114,578        2,029 
 
 Foreign exchange contracts 
 Forwards (Euro)                    87,514            -        2,306      93,991          582 
 
 Hedge derivatives 
 Foreign exchange contracts 
 Forwards (Australian dollar)       57,264          492            -      46,934          814 
 Forwards (Canadian dollar)         27,157          245            -      34,123          574 
                                   235,012        6,068        2,306     289,626        3,999 
                                ----------  -----------  -----------  ----------  ----------- 
 

Included with Equity/Index contracts are options with a contract/notional value of GBP22,493,000 (2017: GBP17,991,000), and fair value asset of GBP2,348,000 (2017: GBP854,000), which expire in greater than one year. All other derivatives in the current and prior period expire within one year.

All contracts designated as hedging instruments were fully effective in the current and prior year.

The notional amounts above reflect the aggregate of individual derivative positions on a gross basis and so give an indication of the overall scale of the derivative transactions. They do not reflect current market values of the open positions.

Derivative fair value assets are recognised within financial investments and derivative fair value liabilities are recognised within other liabilities.

Translation and hedging reserve

 
                                                    Translation   Hedging 
                                                        reserve   reserve     Total 
                                                         GBP000    GBP000    GBP000 
 
 At 1 January 2018                                       18,022     2,626    20,648 
 Losses on currency translation differences             (3,082)         -   (3,082) 
 Gains on net investment hedges                               -     1,692     1,692 
 Attributable tax                                             -     (187)     (187) 
 At 31 December 2018                                     14,940     4,131    19,071 
                                                   ------------  --------  -------- 
 
 At 1 January 2017                                       19,664     1,844    21,508 
 Losses on currency translation differences             (1,642)         -   (1,642) 
 Gains on net investment hedges                               -       855       855 
 Attributable tax                                             -      (73)      (73) 
 At 31 December 2017                                     18,022     2,626    20,648 
                                                   ------------  --------  -------- 
 
 
 

The translation reserve arises on consolidation of the Group's foreign operations. The hedging reserve represents the cumulative amount of gains and losses on hedging instruments in respect of net investments in foreign operations.

 
 Segment information 
 (a) Operating segments 
 The Group segments its business activities on the basis of differences in the products and 
 services offered and, for general insurance, the underwriting territory. Expenses relating 
 to Group management activities are included within 'Corporate costs'. This reflects the management 
 and internal Group reporting structure. 
 The activities of each operating segment are described below. 
 - General business 
     United Kingdom and Ireland 
     The Group's principal general insurance business operation is in the UK, where it operates 
      under the Ecclesiastical and Ansvar brands. The Group also operates an Ecclesiastical branch 
      in the Republic of Ireland underwriting general business across the whole of Ireland. 
 
     Australia 
     The Group has a wholly-owned subsidiary in Australia underwriting general insurance business 
      under the Ansvar brand. 
 
     Canada 
     The Group operates a general insurance Ecclesiastical branch in Canada. 
 
     Other insurance operations 
     This includes the Group's internal reinsurance function, adverse development cover sold to 
      ACS (NZ) Limited and operations that are in run-off or not reportable due to their immateriality. 
 
 - Investment management 
     The Group provides investment management services both internally and to third parties through 
      EdenTree Investment Management Limited. 
 
 - Broking and Advisory 
     The Group provides insurance broking through South Essex Insurance Brokers Limited, financial 
      advisory services through Ecclesiastical Financial Advisory Services Limited and risk advisory 
      services through Ansvar Risk Management Services Pty Limited which operates in Australia. 
 
 - Life business 
     Ecclesiastical Life Limited provides long-term insurance policies to support funeral planning 
      products. It is closed to new business. 
 
 - Corporate costs 
     This includes costs associated with Group management activities. 
 
 
 Inter-segment and inter-territory transfers or transactions are entered into under normal 
  commercial terms and conditions that would also be available to unrelated third parties. 
  The accounting policies of the operating segments are the same as the Group's accounting policies 
  described in note 1 to the full financial statements, with the exception of the investment 
  management and broking and advisory segments. These segments do not qualify for the temporary 
  exemption from IFRS 9 available to insurers and as a result have adopted IFRS 9 in the current 
  year. Consequently, their accounting policies for financial instruments may differ, but all 
  other accounting policies are the same as the Group. 
 

Segment revenue

The Group uses gross written premiums as the measure for turnover of the general and life insurance business segments. Turnover of the non-insurance segments comprises fees and commissions earned in relation to services provided by the Group to third parties. Segment revenues do not include net investment return or general business fee and commission income, which are reported within revenue in the consolidated statement of profit or loss.

Revenue is attributed to the geographical region in which the customer is based.

 
                                              2018                              2017 
                                    Gross        Non-                 Gross        Non- 
                                  written   insurance               written   insurance 
                                 premiums    services      Total   premiums    services      Total 
                                   GBP000      GBP000     GBP000     GBP000      GBP000     GBP000 
 General business 
   United Kingdom and Ireland     242,339           -    242,339    231,257           -    231,257 
   Australia                       56,946           -     56,946     56,865           -     56,865 
   Canada                          54,158           -     54,158     51,580           -     51,580 
   Other insurance operations       3,507           -      3,507      3,187           -      3,187 
 Total                            356,950           -    356,950    342,889           -    342,889 
 Life business                         21           -         21         28           -         28 
 Investment management                  -      12,601     12,601          -      11,685     11,685 
 Broking and Advisory                   -       9,049      9,049          -       8,628      8,628 
 Group revenue                    356,971      21,650    378,621    342,917      20,313    363,230 
                                ---------  ----------  ---------  ---------  ----------  --------- 
 
 Group revenues are not materially concentrated on any single external customer. 
 

Segment result

General business segment results comprise the insurance underwriting profit or loss, investment activities and other expenses of each underwriting territory. The Group uses the industry standard net combined operating ratio (COR) as a measure of underwriting efficiency. The COR expresses the total of net claims costs, commission and underwriting expenses as a percentage of net earned premiums. Further details on the underwriting profit or loss and COR, which are alternative performance measures that are not defined under IFRS, are detailed in the reconciliation of Alternative Performance Measures note to this announcement.

The life business segment result comprises the profit or loss on insurance contracts (including return on assets backing liabilities in the long-term fund), shareholder investment return and other expenses.

All other segment results consist of the profit or loss before tax measured in accordance with IFRS.

 
 2018                             Combined 
                                 operating   Insurance   Investments      Other      Total 
                                     ratio      GBP000        GBP000     GBP000     GBP000 
 General business 
   United Kingdom and Ireland        80.2%      29,426       (1,836)      (252)     27,338 
   Australia                         93.7%       1,400         2,073       (77)      3,396 
   Canada                           106.5%     (2,599)         1,655          -      (944) 
   Other insurance operations                      963             -          -        963 
                                     86.4%      29,190         1,892      (329)     30,753 
 Life business                                   1,642       (3,181)          -    (1,539) 
 Investment management                               -             -        941        941 
 Broking and Advisory                                -             -      2,045      2,045 
 Corporate costs                                     -             -   (16,829)   (16,829) 
 Profit/(loss) before tax                       30,832       (1,289)   (14,172)     15,371 
                                            ----------  ------------  ---------  --------- 
 
 
 2017                             Combined 
                                 operating   Insurance   Investments      Other      Total 
                                     ratio      GBP000        GBP000     GBP000     GBP000 
 General business 
   United Kingdom and Ireland        77.1%      32,692        55,454       (23)     88,123 
   Australia                         96.9%         685         3,932       (77)      4,540 
   Canada                           118.5%     (7,165)         1,122          4    (6,039) 
   Other insurance operations                      854             -          -        854 
                                     86.9%      27,066        60,508       (96)     87,478 
 Life business                                     374         5,127          -      5,501 
 Investment management                               -             -      1,717      1,717 
 Broking and Advisory                                -             -      2,283      2,283 
 Corporate costs                                     -             -   (14,783)   (14,783) 
 Profit/(loss) before tax                       27,440        65,635   (10,879)     82,196 
                                            ----------  ------------  ---------  --------- 
 

(b) Geographical information

Gross written premiums from external customers and non-current assets, as attributed to individual countries in which the Group operates, are as follows:

 
                                                    2018                            2017 
                                              Gross                           Gross 
                                            written       Non-current       written      Non-current 
                                           premiums            assets      premiums           assets 
                                             GBP000            GBP000        GBP000           GBP000 
 
 United Kingdom and Ireland                 245,867           218,119       234,472          217,143 
 Australia                                   56,946             1,279        56,865            1,351 
 Canada                                      54,158             4,018        51,580            3,650 
                                            356,971           223,416       342,917          222,144 
                                       ------------  ----------------  ------------  --------------- 
 
 Gross written premiums are allocated based on the country in which the insurance contracts 
  are issued. Non-current assets exclude rights arising under insurance contracts, deferred 
  tax assets, pension assets and financial instruments and are allocated based on where the 
  assets are located. 
 

Reconciliation of Alternative Performance Measures

The Group uses alternative performance measures (APM) in addition to the figures which are prepared in accordance with IFRS. The financial measures included in our key performance indicators: regulatory capital, combined operating ratio (COR), net expense ratio (NER) and net inflows are APM. These measures are commonly used in the industries we operate in and we believe provide useful information and enhance the understanding of our results.

Users of the accounts should be aware that similarly titled APM reported by other companies may be calculated differently. For that reason, the comparability of APM across companies might be limited.

In line with the European Securities and Markets Authority guidelines, we provide a reconciliation of the COR and NER to its most directly reconcilable line item in the financial statements. Regulatory capital and net inflows to funds managed by Ecclesiastical Insurance Office plc's subsidiary, EdenTree Investment Management Limited, do not have an IFRS equivalent. Net inflows are the difference between the funds invested (gross inflows) less funds withdrawn (redemptions) made during the year by third parties in a range of funds EdenTree Investment Management Limited offers. Regulatory capital is covered in more detail in section (i) of the Financial Risk and Capital Management note to this announcement.

 
 
 
                                                                   2018 
                                                                          Broking 
                                                    Inv'mnt    Inv'mnt        and      Corporate 
                                  Insurance          return       mngt   Advisory          costs       Total 
                             ------------------- 
                                General     Life 
                                 GBP000   GBP000     GBP000     GBP000     GBP000         GBP000      GBP000 
 Revenue 
 Gross written 
  premiums                      356,950       21          -          -          -              -     356,971 
 Outward reinsurance 
  premiums                    (137,640)        -          -          -          -              -   (137,640) 
 Net change in 
  provision for 
  unearned premiums             (5,241)        -          -          -          -              -     (5,241) 
                                                                                   ------------- 
 Net earned premiums    [1]     214,069       21          -          -          -              -     214,090 
                             ----------  -------  ---------  ---------  ---------  -------------  ---------- 
                                               -          -          -          -              - 
 Fee and commission 
  income                [2]      41,346        -          -     12,601      9,049              -      62,996 
 Other operating 
  income                          1,039        -          -          -          -              -       1,039 
 Net investment 
  return                              -    1,573      1,600         13        808              -       3,994 
                             ----------  -------  ---------  ---------  ---------  -------------  ---------- 
 Total revenue                  256,454    1,594      1,600     12,614      9,857              -     282,119 
                             ----------  -------  ---------  ---------  ---------  -------------  ---------- 
                                               -          -                     - 
 
 Expenses 
 Claims and change 
  in insurance 
  liabilities                 (112,222)      349          -          -          -              -   (111,873) 
 Reinsurance 
  recoveries                     26,188        -          -          -          -              -      26,188 
 Fees, commissions 
  and other 
  acquisition costs     [3]    (65,687)     (15)          -      (943)        299              -    (66,346) 
 Other operating and 
  administrative 
  expenses              [4]    (75,543)    (286)    (2,889)   (10,730)    (8,111)   [5] (16,829)   (114,388) 
                                                                                   ------------- 
 Total operating 
  expenses                    (227,264)       48    (2,889)   (11,673)    (7,812)       (16,829)   (266,419) 
                             ----------  -------  ---------  ---------  ---------  -------------  ---------- 
 
 
 Operating profit       [6]      29,190    1,642    (1,289)        941      2,045       (16,829)      15,700 
 Finance costs                    (329)        -          -          -          -              -       (329) 
 Profit before tax               28,861    1,642    (1,289)        941      2,045       (16,829)      15,371 
                             ----------  -------  ---------  ---------  ---------  -------------  ---------- 
 
 
 Underwriting profit    [6]      29,190 
 
 Combined operating 
  ratio                           86.4% 
 
 Net expenses ( = 
  [2] + [3] + [4] + 
  [5] )                 [7]   (116,713) 
 
 Net expense ratio                  55% 
 

The underwriting profit of the Group is defined as the operating profit of the general insurance business.

The Group uses the industry standard net COR as a measure of underwriting efficiency. The COR expresses the total of net claims costs, commission and underwriting expenses as a percentage of net earned premiums. It is calculated as ( [1] - [6] ) / [1] ).

The NER expresses total underwriting and corporate expenses as a proportion of net earned premiums. It is calculated as - [7] / [1].

 
 
 
                                                                   2017 
                                                                          Broking 
                                                     Inv'mnt   Inv'mnt        and      Corporate 
                                    Insurance         return      mngt   Advisory          costs       Total 
                              -------------------- 
                                 General      Life 
                                  GBP000    GBP000    GBP000    GBP000     GBP000         GBP000      GBP000 
 Revenue 
 Gross written 
  premiums                       342,889        28         -         -          -              -     342,917 
 Outward reinsurance 
  premiums                     (129,387)         -         -         -          -              -   (129,387) 
 Net change in 
  provision for 
  unearned premiums              (6,318)         -         -         -          -              -     (6,318) 
                                                                                   ------------- 
 Net earned premiums     [1]     207,184        28         -         -          -              -     207,212 
                              ----------  --------  --------  --------  ---------  -------------  ---------- 
                                                 -         -         -          -              - 
 Fee and commission 
  income                 [2]      40,551         -         -    11,686      8,627              -      60,864 
 Other operating 
  income                           1,935         -         -         -          -              -       1,935 
 Net investment 
  return                               -     2,739    68,839      (41)        757              -      72,294 
                              ----------  --------  --------  --------  ---------  -------------  ---------- 
 Total revenue                   249,670     2,767    68,839    11,645      9,384              -     342,305 
                              ----------  --------  --------  --------  ---------  -------------  ---------- 
                                                 -         -                    - 
 
 Expenses 
 Claims and change 
  in insurance 
  liabilities                  (117,910)   (2,003)         -         -          -              -   (119,913) 
 Reinsurance 
  recoveries                      32,196         -         -         -          -              -      32,196 
 Fees, commissions 
  and other 
  acquisition costs      [3]    (64,619)      (16)         -     (982)        464              -    (65,153) 
 Other operating and 
  administrative 
  expenses               [4]    (72,271)     (374)   (3,204)   (8,946)    (7,565)   [5] (14,783)   (107,143) 
                                                                                   ------------- 
 Total operating 
  expenses                     (222,604)   (2,393)   (3,204)   (9,928)    (7,101)       (14,783)   (260,013) 
                              ----------  --------  --------  --------  ---------  -------------  ---------- 
 
 
 Operating profit        [6]      27,066       374    65,635     1,717      2,283       (14,783)      82,292 
 Finance costs                      (96)         -         -         -          -              -        (96) 
 Profit before tax                26,970       374    65,635     1,717      2,283       (14,783)      82,196 
                              ----------  --------  --------  --------  ---------  -------------  ---------- 
 
 
 Underwriting profit     [6]      27,066 
 
 Combined operating 
  ratio                            86.9% 
 
 Net expenses ( = 
  [2] + [3] + [4] + 
  [5] )                  [7]   (111,122) 
 
 Net expense ratio                   54% 
 
 

Related party transactions

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation.

Charitable grants paid to the ultimate parent undertaking are disclosed in the consolidated statement of changes in equity and note 15 to the full financial statements.

Full disclosure of related party transactions is included in note 34 to the full financial statements.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

FR SFWFUUFUSESD

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March 20, 2019 03:00 ET (07:00 GMT)

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