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BARC Barclays Plc

202.35
1.35 (0.67%)
03 May 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Barclays Plc LSE:BARC London Ordinary Share GB0031348658 ORD 25P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  1.35 0.67% 202.35 202.10 202.20 203.40 199.58 202.50 47,820,183 16:35:08
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Commercial Banks, Nec 25.38B 5.26B 0.3470 5.83 30.63B

Barclays PLC Final Results (7394Z)

11/02/2014 7:01am

UK Regulatory


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RNS Number : 7394Z

Barclays PLC

11 February 2014

Barclays PLC

Results Announcement

31 December 2013

Table of Contents

 
 Results Announcement                           Page 
 Performance Highlights                            2 
 Group Chief Executive's Statement                 6 
 Group Finance Director's Review                   8 
 Condensed Consolidated Financial Statements      12 
 Results by Business 
 
   *    Retail and Business Banking 
 
       *    UK                                    18 
 
       *    Europe                                20 
 
       *    Africa                                22 
 
   *    Barclaycard                               24 
 
   *    Investment Bank                           26 
 
   *    Corporate Banking                         29 
 
   *    Wealth and Investment Management          32 
 
   *    Head Office and Other Operations          34 
 Barclays Results by Quarter                      36 
 Business Results by Quarter                      37 
 Performance Management 
 
   *    Remuneration                              40 
 
   *    Returns and Equity by Business            44 
 
   *    Cost to Achieve Transform                 45 
 
   *    Margins and Balances                      47 
 Risk Management 
 
   *    Funding Risk - Capital                    52 
 
   *    Funding Risk - Liquidity                  61 
 
   *    Credit Risk                               67 
 
   *    Market Risk                               98 
 Financial Statement Notes                        99 
 One Africa                                      123 
 Shareholder Information                         124 
 Index                                           126 
 

BARCLAYS PLC, 1 CHURCHILL PLACE, LONDON, E14 5HP, UNITED KINGDOM. TELEPHONE: +44 (0) 20 7116 1000. COMPANY NO. 48839

Notes

The term Barclays or Group refers to Barclays PLC together with its subsidiaries. Unless otherwise stated, the income statement analysis compares the twelve months to 31 December 2013 to the corresponding twelve months of 2012 and balance sheet analysis as at 31 December with comparatives relating to 31 December 2012. The abbreviations 'GBPm' and 'GBPbn' represent millions and thousands of millions of Pounds Sterling respectively; the abbreviations '$m' and '$bn' represent millions and thousands of millions of US Dollars respectively; 'EURm' and 'EURbn' represent millions and thousands of millions of Euros respectively; and 'C$m' and 'C$bn' represent millions and thousands of millions of Canadian Dollars respectively.

The comparatives have been restated to reflect the implementation of IFRS 10 Consolidated Financial Statements and IAS 19 Employee Benefits (Revised 2011), the reallocation of elements of the Head Office results to businesses and portfolio restatements between businesses, as detailed in our announcement on 16 April 2013. The consolidated financial statements of the Group included in the joint Annual Report on Form 20-F of Barclays PLC and Barclays Bank PLC for the year ended 31 December 2012 were restated to show the effects of the adoption of IFRS 10 Consolidated Financial Statements and IAS 19 Employee Benefits (Revised 2011) on 1 January 2013 in accordance with their transition guidance and not to reflect events subsequent to 5 March 2013, the date of the approval of the 31 December 2012 financial statements. The Group's segmental disclosures required by IFRS 8 Operating Segments were also restated. The restated consolidated financial statements of the Group were filed with the SEC on Form 6-K on 6 September 2013.

Adjusted profit before tax and adjusted performance metrics have been presented to provide a more consistent basis for comparing business performance between periods. Adjusting items are considered to be significant and not representative of the underlying business performance. Items excluded from the adjusted measures are: the impact of own credit; disposal of the investment in BlackRock, Inc.; the provision for Payment Protection Insurance redress payments and claims management costs (PPI redress); the provision for interest rate hedging products redress and claims management costs (interest rate hedging products redress); and goodwill impairment.

Relevant terms that are used in this document but are not defined under applicable regulatory guidance or International Financial Reporting Standards (IFRS) are explained in the Results glossary that can be accessed at www.Barclays.com/results.

In accordance with Barclays' policy to provide meaningful disclosures that help investors and other stakeholders understand the financial position, performance and changes in the financial position of the Group, and having regard to the British Bankers' Association Disclosure Code and the Enhanced Disclosure Task Force recommendations, the information provided in this report goes beyond minimum requirements. Barclays continues to develop its financial reporting considering best practice and welcomes feedback from investors, regulators and other stakeholders on the disclosures that they would find most useful.

The Listing Rules of the UK Listing Authority (LR 9.7A.1) require that preliminary statements of annual results must be agreed with the listed company's auditors prior to publication, even though an audit opinion has not yet been issued. In addition, the Listing Rules require such statements to give details of the nature of any likely modification or emphasis of matter that may be contained in the auditors' report to be included with the annual report and accounts. Barclays PLC confirms that it has agreed this preliminary statement of annual results with PricewaterhouseCoopers LLP and that the Board of Directors has not been made aware of any likely modification or emphasis of matter to the auditors' report to be included with the annual report and accounts for the year ended 31 December 2013.

The information in this announcement, which was approved by the Board of Directors on 10 February 2014 does not comprise statutory accounts within the meaning of Section 434 of the Companies Act 2006. Statutory accounts for the year ended 31 December 2012, which included certain information required for the Joint Annual Report on Form 20-F of Barclays PLC and Barclays Bank PLC to the SEC and which contained an unqualified audit report under Section 495 of the Companies Act 2006 and which did not make any statements under Section 498 of the Companies Act 2006, have been delivered to the Registrar of Companies in accordance with Section 441 of the Companies Act 2006.

These results will be furnished as a Form 6-K to the SEC as soon as practicable following their publication. Once filed with the SEC, copies of the Form 6-K will also be available from the Barclays Investor Relations website www.barclays.com/investorrelations and from the SEC's website (www.sec.gov).

Forward-looking statements

This document contains certain forward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and Section 27A of the US Securities Act of 1933, as amended, with respect to certain of the Group's plans and its current goals and expectations relating to its future financial condition and performance. Barclays cautions readers that no forward-looking statement is a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking statements. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements sometimes use words such as "may", "will", "seek", "continue", "aim", "anticipate", "target", "projected", "expect", "estimate", "intend", "plan", "goal", "believe", "achieve" or other words of similar meaning. Examples of forward-looking statements include, among others, statements regarding the Group's future financial position, income growth, assets, impairment charges and provisions, business strategy, capital, leverage and other regulatory ratios, payment of dividends (including dividend pay-out ratios), projected levels of growth in the banking and financial markets, projected costs, original and revised commitments and targets in connection with the Transform Programme, deleveraging actions, estimates of capital expenditures and plans and objectives for future operations and other statements that are not historical fact. By their nature, forward-looking statements involve risk and uncertainty because they relate to future events and circumstances. These may be affected by changes in legislation, the development of standards and interpretations under International Financial Reporting Standards (IFRS), evolving practices with regard to the interpretation and application of accounting and regulatory standards, the outcome of current and future legal proceedings and regulatory investigations, future levels of conduct provisions, the policies and actions of governmental and regulatory authorities, geopolitical risks and the impact of competition. In addition, factors including (but not limited to) the following may have an effect: capital, leverage and other regulatory rules (including with regard to the future structure of the Group) applicable to past, current and future periods; UK, United States, Africa, Eurozone and global macroeconomic and business conditions; the effects of continued volatility in credit markets; market related risks such as changes in interest rates and foreign exchange rates; effects of changes in valuation of credit market exposures; changes in valuation of issued securities; volatility in capital markets; changes in credit ratings of the Group; the potential for one or more countries exiting the Eurozone; the implementation of the Transform Programme; and the success of future acquisitions, disposals and other strategic transactions. A number of these influences and factors are beyond the Group's control. As a result, the Group's actual future results, dividend payments, and capital and leverage ratios may differ materially

from the plans, goals, and expectations set forth in the Group's forward-looking statements. Additional risks and factors are identified in our filings with the SEC including our Annual Report on Form 20-F for the fiscal year ended 31 December 2012, and in the Form 6-K (Film No. 131097818) dated 16 September 2013, both of which are available on the SEC's website at http://www.sec.gov.

Any forward-looking statements made herein speak only as of the date they are made and it should not be assumed that they have been revised or updated in the light of new information or future events. Except as required by the Prudential Regulation Authority, the Financial Conduct Authority, the London Stock Exchange plc (LSE) or applicable law, Barclays expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in Barclays' expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The reader should, however, consult any additional disclosures that Barclays has made or may make in documents it has published or may publish via the Regulatory News Service of the LSE and/or has filed or may file with the SEC.

Performance Highlights

"2013 has been a year of considerable change for Barclays. I am pleased with the progress we made in starting to rebuild trust, defining and implementing a common culture, repositioning the business for the future, and strengthening our balance sheet.

A year on from launching our plan to transform Barclays into the Go-To bank for all our stakeholders, we are in a significantly better position and I feel confident about our prospects.

Despite challenging conditions, our underlying performance has been resilient and momentum is building, as evidenced by the results we are reporting this morning.

Our UK Retail and Corporate Banking businesses delivered good results, alongside the continued strong growth of Barclaycard. Within the Investment Bank, an impressive performance in Equities and in Investment Banking has helped to partially offset lower income from our Fixed Income, Currencies and Commodities business. We have also started to make important progress in repositioning our African, European and Wealth businesses to improve returns. This performance has translated into income of GBP28.2bn in the year, and adjusted profit before tax of GBP5.2bn.

However, profits have been impacted by the restructuring and de-risking activity we completed during the year. This included withdrawing from certain lines of business, investing to transform our operations and resolving legacy conduct and litigation issues. The cost of these actions suppressed statutory profits to GBP2.9bn in the year but was in the long term interest of our shareholders.

Additionally, we have made significant progress with strengthening of our capital base year over year, through the rights issue and issuance of Additional Tier 1 securities. Combined with our substantial deleveraging actions in the second half of the year, we are ahead of our schedule to achieve the PRA leverage ratio expectation in June 2014.

While we have more work to do to achieve our goal of becoming the Go-To bank, I believe that we begin 2014 in a better position than we have been for many years."

Antony Jenkins, Group Chief Executive

Performance Highlights

Income Statement

- Adjusted profit before tax was down 32% to GBP5,167m due to costs to achieve Transform and a 4% reduction in income. Q413 adjusted profit before tax was down GBP1,194m against Q313 to GBP191m, including the impact of GBP331m of charges for litigation and regulatory penalties in the Investment Bank, UK bank levy of GBP504m (Q313: GBPnil), and GBP468m of costs to achieve Transform (Q313: GBP101m)

- Statutory profit before tax improved to GBP2,868m (2012: GBP797m), reflecting a reduced own credit charge of GBP220m (2012: GBP4,579m)

Income Performance

- Adjusted income decreased 4% to GBP28,155m, reflecting a reduction of GBP1,042m in the Investment Bank and GBP480m in the Head Office

- Investment Bank income was down 9% to GBP10,733m driven by a decrease in FICC and Exit Quadrant assets income, including a current year reversal of GBP111m income relating to a litigation matter in Q413. These decreases were partially offset by increases in Equities and Prime Services, and Investment Banking

Credit Impairment

- Credit impairment charges improved 8% to GBP3,071m, with a loan loss rate of 64bps (2012: 70bps), principally reflecting lower impairments in Corporate Banking and Africa RBB. This was partially offset by higher impairments in Barclaycard and UK RBB, partly due to provision releases in 2012, and acquisitions in Barclaycard

Cost Performance

- Adjusted operating expenses increased GBP1,331m to GBP19,893m, reflecting GBP1,209m of costs to achieve Transform, GBP220m provisions for litigation and regulatory penalties in Q413 in the Investment Bank, mainly relating to the US residential mortgage-related business, and UK bank levy

- Total compensation costs decreased 1% to GBP9,616m. Total compensation costs in the Investment Bank were broadly flat at GBP4,634m (2012: GBP4,667m). The Investment Bank compensation to income ratio rose to 43.2% (2012: 39.6%) primarily due to a decrease in income

Balance Sheet, Leverage and Capital Management

- The estimated Prudential Regulation Authority (PRA) leverage exposure reduced GBP196bn from 30 June 2013 to GBP1,363bn. Approximately GBP55bn of the reduction in PRA leverage exposure relates to foreign exchange movements

- CRD IV risk weighted assets (RWAs) reduced GBP32bn during the year and GBP12bn during Q413 to GBP436bn, primarily driven by reductions in Exit Quadrant RWAs

- CRD IV fully loaded Common Equity Tier 1 (CET1) capital increased GBP3.0bn from 30 September 2013 to GBP40.4bn, principally due to the issuance of additional shares through the rights issue, partially offset by foreign currency movements of GBP0.8bn and increased regulatory deductions including new deductions related to foreseeable dividends

- CRD IV CET1 ratio fully loaded was 9.3% (30 September 2013: 8.4% or 9.6% on a proforma post rights issue basis)

- The estimated PRA leverage ratio increased to just under 3.0% (30 June 2013: 2.2%), reflecting a reduction in the PRA leverage exposure of GBP196bn and an increase in eligible PRA adjusted Tier 1 Capital to GBP40.5bn (30 June 2013: GBP34.2bn). The increase included GBP5.8bn share capital through the rights issue, GBP2.1bn of Additional Tier 1 (AT1) securities and a GBP1.9bn reduction in PRA adjustments to CET1 capital to GBP2.2bn, largely driven by a reduction in the additional PRA add-on for prudential valuation adjustment (PVA). The estimated CRD IV fully loaded leverage ratio increased to 3.1% (30 June 2013: 2.5%)

- Net asset value per share was 331p (2012: 414p) and net tangible asset value per share was 283p (2012: 349p). This decrease was mainly attributable to the issuance of shares as part of the rights issue, and decreases in the cash flow hedging reserve and currency translation reserve

Returns

- Adjusted return on average shareholders' equity decreased to 4.5% (2012: 9.0%) principally reflecting the decrease in profit before tax, a GBP440m write down of deferred tax assets relating to Spain and the GBP5.8bn of equity raised from the rights issue in Q413. Adjusted return on average tangible shareholders' equity decreased to 5.3% (2012: 10.6%). Statutory return on average shareholders' equity improved to 1.0% (2012: negative 1.2%)

Performance Highlights

 
Barclays Unaudited Results(1)  Adjusted  Statutory 
 
 
                                   31.12.13  31.12.12              31.12.13   31.12.12 
                                       GBPm      GBPm  % Change        GBPm       GBPm  % Change 
=================================  ========  ========  ========  ==========  =========  ======== 
Total income net of insurance 
 claims                              28,155    29,361       (4)      27,935     25,009        12 
Credit impairment charges 
 and other provisions               (3,071)   (3,340)       (8)     (3,071)    (3,340)       (8) 
=================================  ========  ========  ========  ==========  =========  ======== 
Net operating income                 25,084    26,021       (4)      24,864     21,669        15 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)                (18,180)  (18,217)         -    (20,259)   (20,667)       (2) 
UK bank levy                          (504)     (345)        46       (504)      (345)        46 
Costs to achieve Transform          (1,209)         -               (1,209)          - 
=================================  ========  ========  ========  ==========  =========  ======== 
Operating expenses                 (19,893)  (18,562)         7    (21,972)   (21,012)         5 
Other net (expense)/ income            (24)       140                  (24)        140 
=================================  ========  ========  ========  ==========  =========  ======== 
Profit before tax                     5,167     7,599      (32)       2,868        797 
Tax charge                          (2,015)   (2,159)       (7)     (1,571)      (616) 
=================================  ========  ========  ========  ==========  =========  ======== 
Profit after tax                      3,152     5,440      (42)       1,297        181 
Non-controlling interests             (757)     (805)       (6)       (757)      (805)       (6) 
=================================  ========  ========  ========  ==========  =========  ======== 
Attributable Profit(2)                2,395     4,635      (48)         540      (624) 
 
Performance Measures 
=================================  ========  ========            ==========  ========= 
Return on average tangible 
 shareholders' equity                  5.3%     10.6%                  1.2%     (1.4%) 
Return on average shareholders' 
 equity                                4.5%      9.0%                  1.0%     (1.2%) 
Return on average risk weighted 
 assets                                0.8%      1.4%                  0.3%          - 
Cost: income ratio                      71%       63%                   79%        84% 
Loan loss rate                        64bps     70bps                 64bps      70bps 
 
Basic earnings per share              16.7p     35.5p                  3.8p     (4.8p) 
Dividend per share                     6.5p      6.5p                  6.5p       6.5p 
 
Balance Sheet and Leverage                                         31.12.13   31.12.12 
=================================  ========  ========  ========  ==========  =========  ======== 
Net asset value per share(3)                                           331p       414p      (20) 
Net tangible asset value 
 per share(3)                                                          283p       349p      (19) 
Estimated PRA leverage exposure                                  GBP1,363bn 
 
Capital Management                                                 31.12.13   31.12.12 
=================================  ========  ========  ========  ==========  =========  -------- 
CRD III 
    Core tier 1 ratio                                                 13.2%      10.8% 
    Core tier 1 capital                                           GBP46.8bn  GBP41.7bn        12 
    Risk weighted assets                                           GBP355bn   GBP387bn       (8) 
CRD IV fully loaded 
    Common equity tier 1 ratio                                         9.3% 
    Common equity tier 1 capital                                  GBP40.4bn 
    Risk weighted assets                                           GBP436bn   GBP468bn       (7) 
    Estimated leverage ratio                                           3.1% 
    Estimated PRA leverage 
     ratio                                                             3.0% 
 
Funding and Liquidity                                              31.12.13   31.12.12 
=================================  ========  ========  ========  ==========  ========= 
Group liquidity pool                                               GBP127bn   GBP150bn 
Loan: deposit ratio                                                    101%       110% 
Estimated liquidity coverage 
 ratio(4)                                                              102%       126% 
Estimated net stable funding 
 ratio(4)                                                              110%       112% 
 
Adjusted Profit Reconciliation                                     31.12.13   31.12.12 
=================================  ========  ========  ========  ==========  ========= 
Adjusted profit before tax                                            5,167      7,599 
Own credit                                                            (220)    (4,579) 
Gain on disposal of investment 
 in BlackRock Inc.                                                        -        227 
Provision for PPI redress                                           (1,350)    (1,600) 
Provision for interest rate 
 hedging products redress                                             (650)      (850) 
Goodwill impairment                                                    (79)          - 
=================================  ========  ========  ========  ==========  ========= 
Statutory profit before 
 tax                                                                  2,868        797 
 

1 The comparatives on pages 3 to 49 have been restated to reflect the implementation of IFRS 10 Consolidated Financial Statements and IAS 19 Employee Benefits (Revised 2011), the reallocation of elements of Head Office results to businesses and portfolio restatements between businesses, as detailed in our announcement on 16 April 2013, accessible at http://group.barclays.com/about-barclays/investor-relations/investor-news.

   2     Attributable profit includes profit after tax and non-controlling interests. 

3 Net asset value per share is calculated by dividing shareholders equity, excluding non-controlling and other equity interests, by the number of issued ordinary shares. Net tangible asset value per share is calculated by dividing shareholders equity, excluding non-controlling and other equity interests, less goodwill and intangible assets, by the number of issued ordinary shares.

   4     Refer to page 61 for basis of calculation. 

Performance Highlights

 
 Adjusted   Statutory 
 
 
 Income by Business                  31.12.13   31.12.12              31.12.13   31.12.12 
                                         GBPm       GBPm   % Change       GBPm       GBPm   % Change 
==================================  =========  =========  =========  =========  =========  ========= 
 UK RBB                                 4,523      4,384          3      4,523      4,384          3 
 Europe RBB                               666        708        (6)        666        708        (6) 
 Africa RBB                             2,617      2,928       (11)      2,617      2,928       (11) 
 Barclaycard                            4,786      4,344         10      4,786      4,344         10 
 Investment Bank                       10,733     11,775        (9)     10,733     11,775        (9) 
 Corporate Banking                      3,115      3,046          2      3,115      3,046          2 
 Wealth and Investment Management       1,839      1,820          1      1,839      1,820          1 
 Head Office and Other Operations       (124)        356                 (344)    (3,996)       (91) 
==================================  =========  =========  =========  =========  =========  ========= 
 Total income                          28,155     29,361        (4)     27,935     25,009         12 
 
 
                                                Adjusted                        Statutory 
 
 
 Profit/(Loss) Before Tax            31.12.13   31.12.12              31.12.13   31.12.12 
  by Business 
                                         GBPm       GBPm   % Change       GBPm       GBPm   % Change 
==================================  =========  =========  =========  =========  =========  ========= 
 UK RBB                                 1,195      1,225        (2)        535         45 
 Europe RBB                             (996)      (343)                 (996)      (343) 
 Africa RBB                               404        322         25        404        322         25 
 Barclaycard                            1,507      1,482          2        817      1,062       (23) 
 Investment Bank                        2,523      3,990       (37)      2,523      3,990       (37) 
 Corporate Banking                        801        460         74        151      (390) 
 Wealth and Investment Management        (19)        274                  (98)        274 
 Head Office and Other Operations       (248)        189                 (468)    (4,163)       (89) 
==================================  =========  =========  =========  =========  =========  ========= 
 Total profit before tax                5,167      7,599       (32)      2,868        797 
 
 

Chief Executive's Statement

It is now twelve months since we set out our Transform programme, which began the process of making Barclays the 'Go-To' bank for all of our stakeholders. In that time we have taken measures to strengthen our capital base and manage risk which places Barclays in a good position to deliver competitive advantage for the bank in the years to come, resulting in higher and more sustainable returns for our shareholders.

In 2013, UK Retail and Business Banking delivered good results, supported by higher income from our mortgage business. Barclaycard also had another good year both in the UK and internationally, delivering attractive returns while still holding further growth potential. The output from our UK business within Corporate Banking, which delivered profit before tax of nearly GBP1bn for the year as the turnaround continued in the overall business unit. In the Investment Bank, our Equities business saw impressive income growth. Combined with continued improved results in Investment Banking, this partly offset lower income from our Fixed Income Currencies and Commodities business.

Beyond these franchises, we also completed a lot of work during 2013 in repositioning our African, European, and Wealth businesses. These units are in transition, with clear plans being implemented across all three to improve returns, and I am encouraged by the progress I'm seeing.

In aggregate, this performance translated into income of approximately of GBP28.2bn in the year, and adjusted profit before tax of GBP5.2bn. This is a resilient performance, though profits have clearly been impacted by the amount of investment and de-risking activity we executed in the period.

We continue to de-risk the business for reputation and conduct risk. In June we took a further GBP2bn of charges in relation to Payment Protection Insurance and interest rate hedging products redress. We have also exited businesses which are incompatible with Barclays' purpose and values, or where we cannot generate attractive returns for our investors. In late December 2013, we incurred GBP331m of charges for litigation and regulatory penalties which impacted income and costs, the latter of which drove operating expenses higher than the GBP18.5bn guidance excluding the cost to achieve Transform, we provided earlier.

Supported by the GBP5.8bn Rights Issue, we reached a CRD IV fully loaded CET1 ratio of 9.3% at the end of 2013. We remain on track to meet our target of 10.5% during 2015. Alongside the other measures set out in our Leverage Plan in July 2013, including rigorous control around leverage exposure reduction and GBP2.1bn of AT1 issuance, our estimated CRD IV fully loaded leverage ratio is 3.1% and our PRA leverage ratio is almost 3%, the expectation we were set to meet by June 2014.

Leverage will continue to be a focus for regulators and investors, and today we are setting out important plans to further reduce our exposure and better prepare Barclays for regulatory requirements in the future.

At Barclays we believe in paying for performance and paying competitively. Ensuring that we have the right people in the right roles serving our customers and clients effectively in a highly competitive global environment is vital to our ability to generate sustainable shareholder returns. After careful consideration, we determined that an increase of GBP210m over the prior year in the incentive pool was required in 2013 in order to build our franchise in the long term interests of shareholders. Notwithstanding this increase we remain committed to our goal of reducing the compensation to net income ratio over the medium term to the mid 30s.

One year on we are making good progress against the Transform financial and non-financial commitments we set out last year, although clearly we have more to do to execute on our plans.

On CRD IV RWAs we are already operating within the GBP440bn level we targeted for 2015 and our CRD IV fully loaded CET1 ratio is in a strong position. On cost, we remain confident we will reduce operating expenses to GBP16.8bn excluding costs to achieve Transform in 2015. Our Cost to Income Ratio rose in 2013 mainly as a consequence of reduced income, but we remain committed to achieving a ratio in the mid-50s by 2015. On dividends we expect to target a 40% payout ratio from 2014 as we also focus on capital accretion.

All of this progress on our financial commitments, plus additional work on de-leveraging, means we remain convinced of our ability to deliver a Return on Equity for the Group in excess of the cost of equity during 2016.

On our non-financial commitments there is also progress to report.

Cultural change, particularly embedding our purpose and values throughout the organisation, was a major Transform priority for 2013. As well as every colleague completing a mandatory training programme, we have also now integrated our purpose and values into the day to day management processes covering recruitment, talent management, performance assessment and reward. In the case of our Managing Director population, their 2013 performance has been formally assessed against whether they have exhibited the right values and behaviours, as well as producing the business outcomes we want. These criteria will apply to all employees in 2014. Critically, we have developed and published our new Code of Conduct which every colleague must abide by and attest to annually.

Chief Executive's Statement

Today, and in fulfilment of our second non-financial commitment, we are publishing our balanced scorecard, the final component in the leadership system which will help us to drive cultural change and measure holistic performance in Barclays. It contains eight specific commitments which we will report on annually going forward. The commitments we have set are intentionally stretching, but we believe achievable. The personal objectives of all colleagues will align to the scorecard.

Finally, looking externally once more, I am proud to say that Barclays continues to play a key role in the UK economy. As a major employer a particular highlight in 2013 was that we have taken on approximately 1,000 apprentices, helping young people into work and addressing an acute social need. Being a strong bank allows Barclays to support the UK economy through lending to our customers and clients. An estimated GBP88bn of Funding for Lending eligible gross new lending was made to UK households and businesses by us in 2013.

In closing, the plans and targets we have for Barclays are certainly ambitious, and as we deal with unexpected challenges and the wider economic conditions, progress may not always be linear. However, through the disciplined focus of my management team, I am confident we will deliver on our goal of becoming the 'Go-To' bank.

Antony Jenkins, Group Chief Executive

Group Finance Director's Review

"Reflecting on the 2013 financial results for Barclays, I believe progress has been made and momentum is building around the Transform programme. This was the first year of the programme, which necessitated a substantial investment in future cost reduction and repositioning of our balance sheet and capital base.

Within the results, there are two areas that I felt were particularly noteworthy. First, the breadth and diversity of income in the Group, underpinned by our traditional consumer and commercial banking franchises. Similarly, within the Investment Bank, growth in Equities and Investment Banking income provided an offset to the market-led weakness in certain FICC businesses. Second, demonstration of strong financial fundamentals across funding and liquidity, capital, credit risk management and margins should stand the bank in good stead for generating sustainable returns going forward.

In October, I began conducting a detailed balance sheet review, specifically focused on meeting leverage ratio requirements as a priority. We have made strong and quick progress on this. PRA leverage exposure reduced by nearly GBP200bn from June 2013 which, combined with the GBP5.8bn rights issue and issuance of GBP2.1bn of AT1 securities, strengthened our PRA leverage ratio to just under 3%. Our focus on RWA management continued throughout the year, resulting in a 7%, or over GBP30bn, reduction in CRD IV RWAs. Looking ahead, the balance sheet review will continue but with increased focus on optimising the balance sheet, considering both risk weights and leverage, in order to generate improved returns. I will provide updates on this going forward.

Regulation remains a key variable and, while we have gained clarity in certain areas, there remain a number of outstandings which we will continue to anticipate as best we can in order to 'future proof' the bank.

As I look forward, 2014 will likely be another year of transition, with greater focus on balance sheet optimisation, particularly in the Investment Bank, combined with strict cost control in order to generate higher and more sustainable returns in the future."

Tushar Morzaria, Group Finance Director

Group Finance Director's Review

Income Statement

- Adjusted profit before tax was down 32% to GBP5,167m driven by costs to achieve Transform and a reduction in income. Q413 adjusted profit before tax was down GBP1,194m against Q313 to GBP191m, including the impact of GBP331m of charges against litigation and regulatory penalties in the Investment Bank, UK bank levy of GBP504m (Q313: GBPnil), and GBP468m of costs to achieve Transform (Q313: GBP101m)

- Statutory profit before tax improved to GBP2,868m (2012: GBP797m), reflecting a reduced own credit charge of GBP220m (2012: GBP4,579m)

Income Performance

- Adjusted income decreased 4% to GBP28,155m, reflecting reductions in the Investment Bank, the Head Office and Africa RBB, partially offset by growth in Barclaycard and UK RBB

- Investment Bank income was down 9% to GBP10,733m driven by a decrease in FICC income of GBP1,141m, partially offset by increases in Equities and Prime Services of GBP489m, and Investment Banking of GBP63m. Income from Exit Quadrant assets also decreased GBP309m due to accelerated disposals and a GBP111m reversal of income relating to a litigation matter in Q413. Income in Q413 increased 2% on Q313 to GBP2,149m due to higher activity in Macro Products, particularly in the Currency business,and Investment Banking, offset by a reduced performance in Credit Products, and Equities and Prime Services

- Total net interest income was broadly stable atGBP11,600m, with lower net interest income in Head Office, Africa RBB and the Investment Bank offset by increases in Barclaycard, UK RBB and Corporate Banking. Customer net interest income for RBB, Barclaycard, Corporate Banking and Wealth and Investment Management increased to GBP10,365m (2012: GBP9,839m) driven by growth in customer assets, partially offset by contributions from Group structural hedging activities

Credit Impairment

- Credit impairment charges improved 8% to GBP3,071m, with a loan loss rate of 64bps (2012: 70bps)

- This reflected lower impairments in the wholesale businesses, mainly Corporate Banking in Europe and UK

- In the RBB and Barclaycard businesses, Africa RBB arrears rates improved, particularly for South Africa home loans, however, impairment was higher in UK RBB and Barclaycard partly due to the non-recurrence of provision releases in 2012, and the Edcon acquisition in Barclaycard

- Higher impairment in Europe reflected exposure to the renewable energy sector in Spain and weaker performance in European mortgages

Cost Performance

- Adjusted operating expenses increased GBP1,331m to GBP19,893m, reflecting GBP1,209m of costs to achieve Transform, GBP220m provisions for litigation and regulatory penalties in Q413 in the Investment Bank, mainly relating to the US residential mortgage-related business and UK bank levy of GBP504m (2012: GBP345m). The Group's cost target for 2015 remains at GBP16.8bn excluding costs to achieve Transform

- Total compensation costs decreased 1% to GBP9,616m. Total compensation costs in the Investment Bank werebroadly flat at GBP4,634m (2012: GBP4,667m). The Investment Bank compensation to income ratio rose to 43.2% (2012: 39.6%) primarily due to a decrease in income

Taxation

- The effective tax rate on adjusted profit before tax increased to 39.0% (2012: 28.4%), mainly due to a charge of GBP440m reflecting the write down of deferred tax assets in Spain. The adjusted effective tax rate excluding the write down was 30.5% (2012: 28.4%), which primarily reflected profits outside of the UK taxed at local statutory tax rates that are higher than the UK statutory tax rate of 23.25% (2012: 24.5%) and the impact of the increase in the non deductible UK bank levy to GBP504m (2012: GBP345m). The effective tax rate on statutory profit before tax decreased to 54.8% (2012: 77.3%)

Returns

- Adjusted return on average shareholders' equity decreased to 4.5% (2012: 9.0%) principally reflecting the decrease in profit before tax, GBP440m write down of deferred tax assets relating to Spain and the rights issue equity raised of GBP5.8bn. Adjusted return on average tangible shareholders' equity decreased to 5.3% (2012: 10.6%). Statutory return on average shareholders' equity improved to 1.0% (2012: negative 1.2%)

Group Finance Director's Review

Balance Sheet and Leverage

Balance Sheet

- Total assets decreased by 12% to GBP1,312bn from 31 December 2012, primarily reflecting decreases in derivative assets, due to increases in forward interest rates and exposure reduction initiatives with central clearing parties and a reduction in cash and balances at central banks due to a decrease in the liquidity pool

- Total loans and advances were GBP468bn (2012: GBP464bn) with an increase of GBP8.4bn in UK RBB including those acquired through Barclays Direct (previously ING Direct UK, acquired during Q113), GBP1.8bn growth within Barclaycard across the UK and international business and a GBP1.8bn increase within Wealth and Investment Management. These were offset by a GBP5.7bn decrease within Africa RBB primarily due to the depreciation of ZAR against GBP, with growth of 2% on a constant currency basis

- Customer accounts increased by 11% to GBP428bn due to a GBP19.5bn increase in UK RBB deposits, a GBP9.6bn increase within Wealth and Investment Management, primarily reflected in the High Net Worth business, and a GBP9.1bn increase in Corporate Banking, from UK deposit growth

- Total shareholders' equity including non-controlling interests, was GBP64bn (2012: GBP60bn). Excluding non-controlling interests, shareholders' equity increased GBP4.8bn to GBP55bn, reflecting a GBP7.4bn increase in share capital and share premium including GBP5.8bn from the issuance of 3.2bn additional shares through the rights issue and the issuance of GBP2.1bn equity accounted AT1 securities. These increases were partially offset by decreases in the cash flow hedging reserve of GBP1.8bn, due to increases in forward interest rates, the currency translation reserve of GBP1.2bn, driven by strengthening of GBP against USD and ZAR, dividends paid of GBP0.9bn, and a GBP0.5bn reduction due to an increase in retirement benefit liabilities

- Net asset value per share was 331p (2012: 414p) and net tangible asset value per share was 283p (2012: 349p). This decrease was mainly attributable to the issuance of shares, as part of the rights issue, and decreases in the cash flow hedging reserve and currency translation reserve

- As at 31 December 2013 the provision held for PPI redress was GBP971m (2012: GBP986m) and for interest rate hedging products redress was GBP1,169m (2012: GBP814m). There has been no significant change to the estimates of future expected costs since June 2013

Leverage

- Estimated PRA leverage exposure reduced GBP196bn from 30 June 2013 to GBP1,363bn driven by a reduction in derivative replacement costs, potential future exposures on derivatives and cash and balances at central banks. Approximately GBP55bn of the reduction in PRA leverage exposure, relatedto foreign exchange movements

Capital Management

- CRD IV fully loaded CET1 capital increased GBP3.0bn from 30 September 2013 to GBP40.4bn, principally due to the issuance of additional shares through the rights issue, partially offset by foreign currency movements of GBP0.8bn and increased regulatory deductions related to foreseeable dividends. CRD III Core Tier 1 capital was GBP46.8bn (30 September 2013: GBP42.0bn)

- CRD IV RWAs reduced GBP32bn during the year and GBP12bn during Q413 to GBP436bn, primarily driven by reductions in Exit Quadrant RWAs of GBP39bn and reductions in trading book exposures, partially offset by methodology changes. This reduction was primarily in the Investment Bank, where Exit Quadrant RWAs reduced GBP37bn to GBP42bn. CRD III RWAs reduced GBP32bn to GBP355bn during the year

- CRD IV CET1 ratio on a fully loaded basis was 9.3% (30 September 2013: 8.4% or 9.6% on a proforma post rights issue basis). This movement was mainly as a result of the rights issue and a decrease in RWAs offset by new regulatory deductions primarily related to foreseeable dividends. CRD III Core Tier 1 ratio strengthened to 13.2% (30 September 2013: 11.3%)

- The estimated PRA leverage ratio increased to just under 3.0% (30 June 2013: 2.2%), reflecting a reduction in the PRA leverage exposure of GBP196bn and an increase in eligible PRA adjusted Tier 1 Capital to GBP40.5bn (30 June 2013: GBP34.2bn). The increase included GBP2.1bn of AT1 securities and a GBP1.9bn reduction in PRA adjustments to CET1 to GBP2.2bn largely driven by an elimination of the additional PRA add-on for PVA. Refer to page 55 for further details. The estimated CRD IV fully loaded leverage ratio increased to 3.1% (30 June 2013: 2.5%)

Group Finance Director's Review

Funding and Liquidity

- In 2013, we reduced the liquidity pool by GBP23bn to GBP127bn. This was consistent with reducing the large Liquidity Risk Appetite (LRA) and Liquidity Coverage Ratio (LCR) surpluses to support the leverage plan and to optimise the cost of liquidity, while maintaining compliance with internal liquidity risk appetite and external regulatory requirements.

- The liquidity pool consists of cash and deposits with central banks and high quality government bonds, which together accounted for 83% (2012: 87%) of the pool

- The estimated LCR was 102% (2012: 126%) based upon the latest standards published by the Basel Committee. This is equivalent to a surplus of GBP2bn above the 100% ratio (2012: GBP32bn)

- The estimated Net Stable Funding Requirement (NSFR) was 110% (2012: 112%), resulting in a GBP40bn (2012: GBP49bn) excess above the 100% ratio requirement

- The loan to deposit ratio for the Group decreased to 101% (2012: 110%) as a result of strong growth in customer deposits in UK RBB, Corporate Banking and Wealth and Investment Management

- Total wholesale funding outstanding (excluding repurchase agreements) was GBP186bn (2012: GBP240bn), of which GBP82bn (2012: GBP102bn) matures in less than one year and GBP20bn matures within one month (2012: GBP29bn)

- The Group issued GBP1bn of net term funding during 2013, including $1bn of CRD IV compliant Tier 2 capital. Barclays has GBP24bn of term funding maturing in 2014 and GBP22bn in 2015. We expect to issue more public wholesale debt in 2014 than in 2013, albeit at lower levels than amounts maturing

Dividends

- A final dividend for 2013 of 3.5p per share will be paid on 28 March 2014 resulting in a total 6.5p dividend per share for the year. Total dividends paid to ordinary shareholders were GBP859m (2012: GBP733m), reflecting the additional shares issues as part of the rights issue

Outlook

- 2014 will be another year of transition, as we continue to make investments and focus on balance sheet optimisation and cost reduction.

Updated guidance on capital, leverage and dividends

- Barclays' current regulatory target is to meet a fully loaded CET1 ratio of 9% by 2019, plus a Pillar 2A add-on. Under current PRA guidance, Pillar 2A will need to be met with 56% CET1 from 2015, which would equate to approximately 1.4% of RWAs if the requirement were to be applied today. The Pillar 2A add-on would be expected to vary over time according to the PRA's individual capital guidance

- The Group expects to achieve a 10.5% CRD IV CET1 ratio on a fully loaded basis in 2015. As Barclays builds capital over the transitional period to its end state structure, the Group would estimate reaching a range of 11.5-12.0% for the CRD IV CET1 ratio, once an internal management buffer, Pillar 2A and other regulatory considerations are taken into account. This indication is based on certain assumptions (refer page 55 for details) and does not include any Counter-Cyclical Capital Buffer, additional Sectoral Capital Requirement or Systemic Risk Buffer

- The Group estimates reaching a PRA leverage ratio of at least 3.5% by the end of 2015 and a range of 3.5% to 4% beyond 2015, with an expected net reduction in leverage exposure of approximately GBP60bn, excluding foreign currency effects. Barclays expects the reduction in leverage exposure to below GBP1,300bn by 2015 to result in a minimal impact on current revenues but result in foregone revenue of around GBP300m in 2015

- Based on an initial high level impact analysis of the January 2014 Basel Committee on Banking Supervision (BCBS) proposal, we have estimated the changes could decrease the PRA leverage ratio by approximately 20 basis points, prior to management actions and any further rule changes

- The Group remains committed to a 40-50% dividend payout ratio over time, calculated as a proportion of adjusted earnings per share as determined by the Board. We expect to be at 40% from 2014 to allow focus on capital accretion

Tushar Morzaria, Group Finance Director

Condensed Consolidated Financial Statements

 
Condensed Consolidated Income Statement (Unaudited) 
 
 
                                                           Year Ended  Year Ended 
Continuing Operations                                        31.12.13    31.12.12 
                                                 Notes(1)        GBPm        GBPm 
===============================================  ========  ==========  ========== 
Net interest income                                 2          11,600      11,654 
Net fee and commission income                                   8,731       8,536 
Net trading income                                              6,553       3,347 
Net investment income                                             680         844 
Net premiums from insurance contracts                             732         896 
Other income                                                      148         332 
===============================================  ========  ==========  ========== 
Total income                                                   28,444      25,609 
Net claims and benefits incurred on insurance 
 contracts                                                      (509)       (600) 
===============================================  ========  ==========  ========== 
Total income net of insurance claims                           27,935      25,009 
Credit impairment charges and other provisions                (3,071)     (3,340) 
===============================================  ========  ==========  ========== 
Net operating income                                           24,864      21,669 
 
Staff costs                                                  (12,155)    (11,467) 
Administration and general expenses                 3         (7,817)     (7,095) 
===============================================  ========  ==========  ========== 
Operating expenses excluding provisions 
 for PPI and interest rate hedging products 
 redress                                                     (19,972)    (18,562) 
Provision for PPI redress                           13        (1,350)     (1,600) 
Provision for interest rate hedging products 
 redress                                            13          (650)       (850) 
===============================================  ========  ==========  ========== 
Operating expenses                                           (21,972)    (21,012) 
 
(Loss)/profit on disposal of undertakings 
 and share of results of 
associates and joint ventures                                    (24)         140 
===============================================  ========  ==========  ========== 
Profit before tax                                               2,868         797 
Tax                                                 4         (1,571)       (616) 
===============================================  ========  ==========  ========== 
Profit after tax                                                1,297         181 
 
Attributable to: 
===============================================  ========  ==========  ========== 
Equity holders of the parent                                      540       (624) 
Non-controlling interests                           5             757         805 
===============================================  ========  ==========  ========== 
Profit after tax                                                1,297         181 
 
Earnings per Share from Continuing Operations 
===============================================  ========  ==========  ========== 
Basic earnings/(loss) per ordinary share            6            3.8p      (4.8p) 
Diluted earnings/(loss) per ordinary share          6            3.7p      (4.8p) 
 
   1        For notes to the Financial Statements see pages 99  to 122. 
 
Condensed Consolidated Financial Statements 
 Condensed Consolidated Statement of Profit or Loss and other Comprehensive 
 Income (Unaudited) 
 
 
 
                                                          Year Ended  Year Ended 
Continuing Operations                                       31.12.13    31.12.12 
                                                Notes(1)        GBPm        GBPm 
==============================================  ========  ==========  ========== 
Profit after tax                                               1,297         181 
 
Other comprehensive (loss)/profit that may 
 be recycled to profit or loss: 
==============================================  ========  ==========  ========== 
Currency translation reserve                       17        (1,767)     (1,548) 
Available for sale reserve                         17          (382)         546 
Cash flow hedge reserve                            17        (1,890)         662 
Other                                                           (37)          96 
==============================================  ========  ==========  ========== 
Total comprehensive loss that may be recycled 
 to profit or loss                                           (4,076)       (244) 
 
Other comprehensive loss not recycled to 
 profit or loss: 
==============================================  ========  ==========  ========== 
Retirement benefit remeasurements                  17          (515)     (1,235) 
 
Other comprehensive loss for the period                      (4,591)     (1,479) 
 
Total comprehensive loss for the period                      (3,294)     (1,298) 
 
Attributable to: 
==============================================  ========  ==========  ========== 
Equity holders of the parent                                 (3,406)     (1,894) 
Non-controlling interests                                        112         596 
==============================================  ========  ==========  ========== 
Total comprehensive loss for the period                      (3,294)     (1,298) 
 
   1        For notes, see pages 99  to 122. 

Condensed Consolidated Financial Statements

 
Condensed Consolidated Balance Sheet (Unaudited) 
 
 
                                                                As at      As at 
Assets                                                       31.12.13   31.12.12 
                                                  Notes(1)       GBPm       GBPm 
================================================  ========  =========  ========= 
Cash and balances at central banks                             45,687     86,191 
Items in the course of collection from 
 other banks                                                    1,282      1,473 
Trading portfolio assets                                      133,069    146,352 
Financial assets designated at fair value                      38,968     46,629 
Derivative financial instruments                     8        324,335    469,156 
Loans and advances to banks                                    37,853     40,462 
Loans and advances to customers                               430,411    423,906 
Reverse repurchase agreements and other 
 similar secured lending                                      186,779    176,522 
Available for sale investments                                 91,756     75,109 
Current and deferred tax assets                      4          5,026      3,815 
Prepayments, accrued income and other assets                    4,414      4,365 
Investments in associates and joint ventures                      653        633 
Goodwill and intangible assets                       11         7,685      7,915 
Property, plant and equipment                                   4,216      5,754 
Retirement benefit assets                            14           133         53 
================================================  ========  =========  ========= 
Total assets                                                1,312,267  1,488,335 
 
Liabilities 
================================================  ========  =========  ========= 
Deposits from banks                                            54,834     77,012 
Items in the course of collection due to 
 other banks                                                    1,359      1,587 
Customer accounts                                             427,902    385,411 
Repurchase agreements and other similar 
 secured borrowing                                            196,748    217,178 
Trading portfolio liabilities                                  53,464     44,794 
Financial liabilities designated at fair 
 value                                                         64,796     78,561 
Derivative financial instruments                     8        320,634    462,721 
Debt securities in issue                                       86,693    119,525 
Accruals, deferred income and other liabilities                12,934     12,532 
Current and deferred tax liabilities                 4          1,415        962 
Subordinated liabilities                             12        21,695     24,018 
Provisions                                           13         3,886      2,766 
Retirement benefit liabilities                       14         1,958      1,282 
================================================  ========  =========  ========= 
Total liabilities                                           1,248,318  1,428,349 
 
Shareholders' Equity 
================================================  ========  =========  ========= 
Called up share capital and share premium            15        19,887     12,477 
Other equity instruments                             16         2,063          - 
Other reserves                                       17           249      3,674 
Retained earnings                                              33,186     34,464 
================================================  ========  =========  ========= 
Shareholders' equity excluding non-controlling 
 interests                                                     55,385     50,615 
Non-controlling interests                            5          8,564      9,371 
================================================  ========  =========  ========= 
Total shareholders' equity                                     63,949     59,986 
 
Total liabilities and shareholders' equity                  1,312,267  1,488,335 
 
   1        For notes, see pages 99  to 122. 

Condensed Consolidated Financial Statements

 
Condensed Consolidated Statement of Changes in Equity (Unaudited) 
 
 
                                   Called 
                                 up Share 
                                  Capital            Other 
                                and Share           Equity         Other   Retained           Non-controlling    Total 
Year Ended 31.12.13            Premium(1)   Instruments(1)   Reserves(1)   Earnings    Total     Interests(2)   Equity 
                                     GBPm             GBPm          GBPm       GBPm     GBPm             GBPm     GBPm 
============================  ===========  ===============  ============  =========  =======  ===============  ======= 
Balance at 1 January 2013          12,477                -         3,674     34,464   50,615            9,371   59,986 
Profit after tax                        -                -             -        540      540              757    1,297 
Currency translation 
 movements                              -                -       (1,201)          -  (1,201)            (566)  (1,767) 
Available for sale 
 investments                            -                -         (379)          -    (379)              (3)    (382) 
Cash flow hedges                        -                -       (1,826)          -  (1,826)             (64)  (1,890) 
Retirement benefit 
 remeasurements                         -                -             -      (503)    (503)             (12)    (515) 
Other                                   -                -             -       (37)     (37)                -     (37) 
============================  ===========  ===============  ============  =========  =======  ===============  ======= 
Total comprehensive 
 (loss)/income 
 for the year                           -                -       (3,406)          -  (3,406)              112  (3,294) 
Issue of new ordinary shares        6,620                -             -          -    6,620                -    6,620 
Issue of shares under 
 employee 
 share schemes                        790                -             -        689    1,479                -    1,479 
Issue of other equity 
 instruments                            -            2,063             -          -    2,063                -    2,063 
Increase in treasury shares             -                -       (1,066)          -  (1,066)                -  (1,066) 
Vesting of shares under 
 employee share schemes                 -                -         1,047    (1,047)        -                -        - 
Dividends paid                          -                -             -      (859)    (859)            (813)  (1,672) 
Other reserve movements                 -                -             -       (61)     (61)            (106)    (167) 
============================  ===========  ===============  ============  =========  =======  ===============  ======= 
Balance at 31 December 
 2013                              19,887            2,063           249     33,186   55,385            8,564   63,949 
 
Year Ended 31.12.12 
============================  ===========  ===============  ============  =========  =======  ===============  ======= 
Balance at 1 January 2012          12,380                -         3,837     37,189   53,406            9,607   63,013 
(Loss)/profit after tax                 -                -             -      (624)    (624)              805      181 
Currency translation 
 movements                              -                -       (1,289)          -  (1,289)            (259)  (1,548) 
Available for sale 
 investments                            -                -           502          -      502               44      546 
Cash flow hedges                        -                -           657          -      657                5      662 
Retirement benefit 
 remeasurements                         -                -             -    (1,235)  (1,235)                -  (1,235) 
Other                                   -                -             -         95       95                1       96 
============================  ===========  ===============  ============  =========  =======  ===============  ======= 
Total comprehensive income 
 for the period                         -                -         (130)    (1,764)  (1,894)              596  (1,298) 
Issue of shares under 
 employee 
 share schemes                         97                -             -        717      814                -      814 
Increase in treasury shares             -                -         (979)          -    (979)                -    (979) 
Vesting of shares under 
 employee share schemes                 -                -           946      (946)        -                -        - 
Dividends paid                          -                -             -      (733)    (733)            (694)  (1,427) 
Other reserve movements                 -                -             -          1        1            (138)    (137) 
============================  ===========  ===============  ============  =========  =======  ===============  ======= 
Balance at 31 December 
 2012                              12,477                -         3,674     34,464   50,615            9,371   59,986 
 
 
 
 

1 Details of Share Capital, Other Equity Instruments and Other Reserves are shown on page 112.

   2       Details of Non-controlling Interests are shown on page 102. 

Condensed Consolidated Financial Statements

 
Condensed Consolidated Cash Flow Statement (Unaudited) 
 
 
                                                        Year Ended  Year Ended 
Continuing Operations                                     31.12.13    31.12.12 
                                                              GBPm        GBPm 
======================================================  ==========  ========== 
Profit before tax                                            2,868         797 
Adjustment for non-cash items                                6,581      12,425 
Changes in operating assets and liabilities               (33,065)    (25,529) 
Corporate income tax paid                                  (1,558)     (1,516) 
======================================================  ==========  ========== 
Net cash from operating activities                        (25,174)    (13,823) 
Net cash from investing activities                        (22,645)     (7,097) 
Net cash from financing activities                           5,910     (2,842) 
Effect of exchange rates on cash and cash equivalents          198     (4,111) 
======================================================  ==========  ========== 
Net decrease in cash and cash equivalents                 (41,711)    (27,873) 
Cash and cash equivalents at beginning of the period       121,896     149,769 
======================================================  ==========  ========== 
Cash and cash equivalents at end of the period              80,185     121,896 
 
 

Blank page inserted for pagination purposes

Results by Business

 
UK Retail and Business Banking 
                                  Year Ended    Year Ended 
 
 
Income Statement Information                 31.12.13    31.12.12       YoY 
                                                 GBPm        GBPm  % Change 
=======================================   ===========  ==========  ======== 
Net interest income                             3,395       3,190         6 
Net fee and commission income                   1,098       1,154       (5) 
Net premiums from insurance contracts              46          74      (38) 
Other income/(expense)                              1         (1) 
========================================  ===========  ==========  ======== 
Total income                                    4,540       4,417         3 
Net claims and benefits incurred 
 under insurance contracts                       (17)        (33)      (48) 
========================================  ===========  ==========  ======== 
Total income net of insurance claims            4,523       4,384         3 
Credit impairment charges and other 
 provisions                                     (347)       (269)        29 
========================================  ===========  ==========  ======== 
Net operating income                            4,176       4,115         1 
 
Operating expenses (excluding UK 
 bank levy, provision for PPI redress 
 and Costs to achieve Transform)              (2,812)     (2,877)       (2) 
UK bank levy                                     (21)        (17)        24 
Provision for PPI redress                       (660)     (1,180)      (44) 
Costs to achieve Transform                      (175)           - 
========================================  ===========  ==========  ======== 
Operating expenses                            (3,668)     (4,074)      (10) 
 
Other net income                                   27           4 
========================================  ===========  ==========  ======== 
Profit before tax                                 535          45 
 
Adjusted profit before tax(1)                   1,195       1,225       (2) 
Adjusted attributable profit(1,2)                 917         875         5 
 
Balance Sheet Information and Key 
 Facts 
=======================================   ===========  ==========  ======== 
Loans and advances to customers 
 at amortised cost                         GBP136.5bn  GBP128.1bn         7 
Customer deposits                          GBP135.5bn  GBP116.0bn        17 
Total assets(3)                            GBP152.9bn  GBP134.6bn        14 
Risk weighted assets - CRD III(3)           GBP44.1bn   GBP39.1bn        13 
Risk weighted assets - CRD IV fully         GBP44.1bn 
 loaded(3) 
 
90 day arrears rates - Personal 
 loans                                           1.2%        1.3% 
90 day arrears rates - Home loans                0.3%        0.3% 
Average LTV of mortgage portfolio(4)              56%         59% 
Average LTV of new mortgage lending(4)            64%         65% 
 
Number of customers                             16.7m       15.8m 
 
Number of branches                              1,560       1,593 
 
Number of employees (full time 
 equivalent)                                   32,900      33,000 
 
                     Adjusted(1)                       Statutory 
 
 
Performance Measures                31.12.13  31.12.12  31.12.13  31.12.12 
==================================  ========  ========  ========  ======== 
Return on average tangible equity      20.0%     22.9%      8.5%    (0.6%) 
Return on average equity               11.5%     12.3%      4.9%    (0.3%) 
Return on average risk weighted 
 assets                                 2.2%      2.5%      1.0%      0.0% 
Cost: income ratio                       67%       66%       81%       93% 
Loan loss rate (bps)                      25        21        25        21 
 

1 Adjusted profit before tax, adjusted attributable profit and adjusted performance measures excludes the impact of the provision for PPI redress of GBP660m (2012: GBP1,180m).

   2     Adjusted attributable profit includes profit after tax and non-controlling interests. 

3 2013 total assets and risk weighted assets include an allocation of liquidity pool assets previously held centrally.

4 Average LTV of mortgage portfolio and new mortgage lending calculated on the balance weighted basis. The comparative figure was restated following a detailed review of the LTV's post migration to a new data management system.

Results by Business

UK Retail and Business Banking

UK RBB performed well in 2013, growing at a faster rate than the market in key products, including increasing its stock share of mortgages. UK RBBcontinued to support the UK economy; advancing GBP1.8bn of gross new term lending to small businesses and helping 120,000 start-ups. The number of customers using digital channels grew substantially in 2013; mobile banking usage increased by 150% to 2.3 million customersand Pingit users doubled to over 1 million customers.

UK RBB continued to restructure and invest in the business as part of the Transform strategy. During the year the business incurred GBP175m of costs to achieve Transform, relating to a reduction in operational sites, the announcement of staff redundancies in the Retail Bank and of the introduction of small format branches into Asda stores. The business also continued to contribute to the communities in which it operates; our apprentice programme offered 1,000 apprenticeships across Barclays this year, with a commitment to double that figure by 2015.Lifeskills, our programme designed to give young people access to the skills, information and opportunities they need to help them gain employment, has so far reached out to 276,000 young people.

Income Statement - 2013 compared to 2012

- Net interest income increased 6% to GBP3,395m driven by strong mortgage growth and contribution from Barclays Direct (previously ING Direct UK, acquired during Q113). Net interest margin was down 6bps to 129bps primarily reflecting reduced contributions from structural hedges, however, customer generated margin increased from 102bps to 106bps

- Customer asset margin increased 15bps to 122bps driven by lower funding costs and increased customer rates on new mortgage lending

- Customer liability margin decreased 8bps to 89bps reflecting lower funding rates

- Net fee and commission income declined 5% to GBP1,098m primarily due to lower fees from customers

- Credit impairment charges increased GBP78m to GBP347m primarily due to the non-recurrence of provision releases in 2012 relating to unsecured lending and mortgages. Excluding this, impairment was broadly in line with prior year

- Adjusted operating expenses increased 4% to GBP3,008m due to costs to achieve Transform of GBP175m. Statutory operating expenses decreased 10% to GBP3,668m due to the lower charge for PPI redress of GBP660m (2012: GBP1,180m)

- Adjusted profit before tax decreased 2% to GBP1,195m, while statutory profit before tax was GBP535m (2012: GBP45m)

Income Statement - Q413 compared to Q313

- Profit before tax decreased 40% to GBP212m due to costs to achieve Transform of GBP119m (Q313: GBP29m) and the UK bank levy of GBP21m (Q313: GBPnil)

Balance Sheet - 31 December 2013 compared to 31 December 2012

- Loans and advances to customers increased 7% to GBP136.5bn due to Barclays Direct, which added GBP4.4bn, and other mortgage growth

- Mortgage balances increased to GBP122.8bn (2012: GBP114.7bn), giving an increase in share of UK stock balance to 9.9% (2012: 9.4%). Gross new mortgage lending was GBP17.1bn (2012: GBP18.2bn) and mortgage repayments were GBP14.4bn (2012: GBP10.6bn)

- Portfolio quality continued to improve with an average balance weighted Loan to Value (LTV) ratio on the mortgage portfolio (including Buy to Let) of 56% (2012: 59%). Average balance weighted LTV of new mortgage lending was 64% (2012: 65%)

- Customer deposits increased 17% to GBP135.5bn driven by growth in savings and Barclays Direct, which added GBP6.2bn

- Total assets increased 14% to GBP152.9bn driven by the allocation of liquidity pool assets previously held centrally, and growth in loans and advances to customers

- CRD III RWAs increased 13% to GBP44.1bn primarily driven by Barclays Direct and mortgage asset growth

Results by Business

 
Europe Retail and Business Banking 
                                      Year Ended    Year Ended 
 
 
Income Statement Information              31.12.13   31.12.12       YoY 
                                              GBPm       GBPm  % Change 
======================================   =========  =========  ======== 
Net interest income                            420        428       (2) 
Net fee and commission income                  187        248      (25) 
Net investment income                           78         52        50 
Net premiums from insurance contracts          276        331      (17) 
Other income                                    13          8        63 
Total income                                   974      1,067       (9) 
Net claims and benefits incurred 
 under insurance contracts                   (308)      (359)      (14) 
=======================================  =========  =========  ======== 
Total income net of insurance claims           666        708       (6) 
Credit impairment charges and other 
 provisions                                  (287)      (257)        12 
=======================================  =========  =========  ======== 
Net operating income                           379        451      (16) 
 
Operating expenses (excluding UK 
 bank levy and costs to achieve 
 Transform)                                  (813)      (787)         3 
UK bank levy                                  (26)       (20)        30 
Costs to achieve Transform                   (403)          - 
=======================================  =========  =========  ======== 
Operating expenses                         (1,242)      (807)        54 
 
Other net (expense)/income                   (133)         13 
=======================================  =========  =========  ======== 
Loss before tax                              (996)      (343) 
Attributable loss(1)                         (964)      (277) 
 
Balance Sheet Information and Key 
 Facts 
======================================   =========  =========  ======== 
Loans and advances to customers 
 at amortised cost                       GBP37.0bn  GBP39.2bn       (6) 
Customer deposits                        GBP16.3bn  GBP17.6bn       (7) 
Total assets(2)                          GBP45.0bn  GBP46.1bn       (2) 
Risk weighted assets - CRD III(2)        GBP15.9bn  GBP15.8bn         1 
Risk weighted assets - CRD IV fully      GBP16.2bn 
 loaded(2) 
 
90 day arrears rate - Home loans              0.8%       0.8% 
Average LTV of mortgage portfolio 
 - Spain(3)                                    63%        65% 
Average LTV of mortgage portfolio 
 - Italy(3)                                    60%        60% 
Average LTV of mortgage portfolio 
 - Portugal(3)                                 76%        78% 
 
Number of customers                           1.8m       2.0m 
 
Number of branches                             572        923 
Number of sales centres                         61        219 
=======================================  =========  =========  ======== 
Number of distribution points                  633      1,142 
 
Number of employees (full time 
 equivalent)                                 5,900      7,500 
EUR/GBP - Period end                          1.20       1.23 
EUR/GBP - Average                             1.18       1.23 
 
                     Adjusted                       Statutory 
 
 
Performance Measures                31.12.13  31.12.12  31.12.13  31.12.12 
==================================  ========  ========  ========  ======== 
Return on average tangible equity    (49.6%)   (14.2%)   (49.6%)   (14.2%) 
Return on average equity             (45.2%)   (12.9%)   (45.2%)   (12.9%) 
Return on average risk weighted 
 assets                               (5.7%)    (1.7%)    (5.7%)    (1.7%) 
Cost: income ratio                      186%      114%      186%      114% 
Loan loss rate (bps)                      75        64        75        64 
 
   1        Attributable loss includes profit after tax and non-controlling interests. 

2 2013 total assets and risk weighted assets include an allocation of liquidity pool assets previously held centrally.

3 Average LTV of mortgage portfolio and new mortgage lending calculated on the balance weighted basis.

Results by Business

Europe Retail and Business Banking

Europe RBB continued to focus on restructuring the cost base of its European business in 2013, as part of the Transform strategy. During the year the business reduced full time equivalent employees by 1,600 and closed over 500 distribution points. Europe RBB also rolled out a new Premier customer proposition, targeting profitable growth from the mass affluent segment, in a drive to increase margins.

Risk has been a focus in the face of challenging economic conditions across Europe and a dedicated asset optimisation team was established to reduce redenomination risk and accelerate run off of the GBP21.3bn (2012: GBP22.9bn) low margin Exit Quadrant assets.

Income Statement - 2013 compared to 2012

- Income declined 6% to GBP666m, reflecting actions taken to reduce assets, particularly in Spain and Italy, to address the continuing economic challenges across Europe, partially offset by an increase due to foreign currency movements

-- Net interest income declined 2% to GBP420m due to the decline in average customer balances. Net interest margin remained broadly in line at 79bps (2012: 78bps) with improved pricing offset by higher funding costs

- Net fee and commission income declined 25% to GBP187m, reflecting reduced business volumes

- Net premiums from insurance contracts declined 17% to GBP276m due to reduced business volumes, following rationalisation of product offerings, leading to a corresponding 14% decline in net claims and benefits to GBP308m

- Credit impairment charges increased 12% to GBP287m due to exposure to the renewable energy sector in Spain, foreign currency movements and increased coverage for high risk mortgage customers. This was offset in part by improvement in collections performance

- Operating expenses increased by GBP435m to GBP1,242m, almost entirely reflecting costs to achieve Transform of GBP403m. These related to restructuring costs to significantly downsize the distribution network, with the remaining increase driven by foreign currency movements partially offset by cost savings resulting from restructuring

- Other net expense increased by GBP146m to GBP133m due to a valuation adjustment relating to contractual obligations to trading partners, based in locations affected by our restructuring plans

- Loss before tax increased GBP653m to GBP996m, including costs to achieve Transform of GBP403m and an increase in other net expenses

- Attributable loss increased to GBP964m (2012: GBP277m), including the impact of a deferred tax assets write down relating to Spain and the increase in loss before tax

Income Statement - Q413 compared to Q313

- Loss before tax of GBP181m (Q313: GBP106m), mainly reflects an increase in operating expenses, including restructuring costs to achieve Transform of GBP46m, UK bank levy of GBP26m and higher impairment charges of GBP11m, primarily in Spain

Balance Sheet - 31 December 2013 compared to 31 December 2012

- Loans and advances to customers fell by 6% to GBP37.0bn, driven by asset reduction activityas part of the Transform strategy, partially offset by foreign currency movements

- Mortgage balances decreased to GBP33.6bn (2012: GBP34.8bn)

- The average balance weighted LTV ratio on the Spain mortgage portfolio was 63% (2012: 65%), on the Italy mortgage portfolio was 60% (2012: 60%) and the Portugal mortgage portfolio was 76% (2012: 78%)

- Customer deposits reduced by 7% to GBP16.3bn with customer attrition partially offset byforeign currency movements

- Total assets reduced by 2% to GBP45.0bn driven by the reduction in loans and advances to customers

- CRD III RWAs remained broadly flat at GBP15.9bn (2012: GBP15.8bn), with a reduction in Exit Quadrant RWAs offset by changes due to the treatment of forbearance

Results by Business

 
Africa Retail and Business 
 Banking 
 
 
Income Statement  Year Ended  Year Ended  YoY  Year Ended  Year Ended  YoY 
 Information        31.12.13    31.12.12         31.12.13    31.12.12 
 
 
Constant currency 
 
 
                          GBPm   GBPm  % Change   GBPm   GBPm  % Change 
=======================  =====  =====  ========  =====  =====  ======== 
Net interest income      1,437  1,654      (13)  1,689  1,654         2 
Net fee and commission 
 income                    924  1,065      (13)  1,082  1,065         2 
 
 
Net premiums from insurance 
 contracts                    359  417  (14)  419  417  - 
 
 
Other income/(expense)         81    (1)           96    (1) 
Total income                2,801  3,135  (11)  3,286  3,135  5 
Net claims and benefits 
 incurred under insurance 
 contracts                  (184)  (207)  (11)  (215)  (207)  4 
==========================  =====  =====  ====  =====  ===== 
Total income net of 
 insurance claims           2,617  2,928  (11)  3,071  2,928  5 
 
 
Credit impairment 
 charges and other 
 provisions                       (324)    (632)  (49)    (374)    (632)  (41) 
==============================  =======  =======  ====  =======  =======  ==== 
Net operating income              2,293    2,296          2,697    2,296    17 
 
Operating expenses (excluding 
 UK bank levy and costs 
 to achieve Transform)          (1,842)  (1,960)   (6)  (2,145)  (1,960)     9 
 
 
UK bank levy                       (28)     (24)    17     (28)     (24)    17 
Costs to achieve 
 Transform                         (26)        -           (26)        - 
==============================  =======  =======  ====  =======  =======  ==== 
Operating expenses              (1,896)  (1,984)   (4)  (2,199)  (1,984)    11 
 
Other net income                      7       10  (30)        8       10  (20) 
==============================  =======  =======  ====  =======  =======  ==== 
Profit before tax                   404      322    25      506      322    57 
Attributable profit/(loss)(1)         9      (4)             41      (4) 
 
Balance Sheet Information and Key Facts 
 
 
Loans and advances 
 to customers at 
 amortised cost               GBP24.2bn  GBP29.9bn  (19)  GBP30.6bn  GBP29.9bn    2 
Customer deposits             GBP16.9bn  GBP19.5bn  (13)  GBP21.1bn  GBP19.5bn    8 
Total assets(2)               GBP33.5bn  GBP42.2bn  (21)  GBP41.9bn  GBP42.2bn  (1) 
Risk weighted assets 
 - CRD III(2)                 GBP22.4bn  GBP24.5bn   (9) 
Risk weighted assets          GBP22.8bn 
 - CRD IV(2) 
 
90 day arrears rate 
 - Home loans                      0.7%       1.6% 
90 day arrears rate 
 - unsecured lending               2.6%       3.1% 
Average LTV of mortgage 
 portfolio(3)                       62%        66% 
Average LTV of new mortgage 
 lending(3)                         75%        76% 
 
Number of customers               12.1m      13.5m 
 
Number of branches                1,268      1,339 
Number of sales 
 centres                            128        112 
============================  ---------  =========  ==== 
Number of distribution 
 points                           1,396      1,451 
 
Number of employees 
 (full time equivalent)          41,300     40,500 
 
 
ZAR/GBP - Period 
 end                    17.37      13.74 
ZAR/GBP - Average       15.10      13.03 
 
           Adjusted            Statutory 
 
 
Performance Measures    31.12.13  31.12.12  31.12.13  31.12.12 
======================  ========  ========  ========  ======== 
Return on average 
 tangible equity 
 (4)                        0.8%    (0.2%)      0.8%    (0.2%) 
Return on average 
 equity                     0.4%    (0.1%)      0.4%    (0.1%) 
Return on average 
 risk weighted assets       0.9%      0.7%      0.9%      0.7% 
Cost: income ratio           72%       68%       72%       68% 
Loan loss rate (bps)         128       202       128       202 
 
   1        Attributable profit includes profit after tax and non-controlling interests. 

2 2013 total assets and risk weighted assets include an allocation of liquidity pool assets previously held centrally.

3 Average LTV of mortgage portfolio and new mortgage lending calculated on the balance weighted basis.

4 Return on average tangible equity for 2012 has been revised to exclude amounts relating to Absa Group's non-controlling interests.

Results by Business

Africa Retail and Business Banking

During 2013, Africa RBB embarked on a three year turnaround programme under a new leadership team, aimed at aligning the business to the Transform objectives, while focusing on customer growth and cost efficiencies.

2013 results were affected by increased competition, a changing regulatory environment and foreign exchange movements, as average ZAR depreciated 16% against GBP. However, on a constant currency basis, PBT was up 57%, largely as a result of lower impairment provisions on the South African home loans recovery book. The business incurred GBP26m of costs to achieve Transform which supported the re-shaping of the branch network and ongoing work on digitalisation of customer channels and products.

While 2013 saw a good start to the turnaround programme in Africa RBB, there remains more work to be done to generate sustainable returns going forward.

Income Statement - 2013 compared to 2012

-- Income declined 11% to GBP2,617m driven by foreign currency movements, partially offset by the non-recurrence of fair value adjustments in the commercial property finance portfolio in the prior year. On a constant currency basis, income improved 5%, despite continued pressure on transaction volumes in a competitive environment

-- Net interest income declined 13% to GBP1,437m. On a constant currency basis, net interest income improved 2%. Net interest margin was down 3bps to 316bps

- Customer asset margin remained stable at 310bps, with continued focus on competitive pricing of key products including home loans, personal loans and vehicle and asset finance

- Customer liability margin decreased 2bps to 273bps driven by increased competition and a change in product mix towards lower margin savings products

-- Net fee and commission income declined 13% to GBP924m. On a constant currency basis, income increased 2%

-- Credit impairment charges decreased 49% to GBP324m. On a constant currency basis, credit impairment charges decreased 41% due to lower provisions on the South African home loans recovery book and business banking portfolio. This decrease was partly offset by deterioration in the South African unsecured lending portfolio due to the challenging economic environment. This fall in impairment resulted in a loan loss rate of 128bps (2012: 202bps)

-- Operating expenses decreased 4% to GBP1,896m. On a constant currency basis, costs increased 11% driven by a combination of increased investment spend on infrastructure and inflation increases in South Africa

-- Profit before tax increased 25% to GBP404m, primarily due to lower credit impairment charges in the South African home loans recovery book and business banking portfolio, along with the non-recurrence of fair value adjustments on the commercial property finance portfolio in the prior year

Income Statement - Q413 compared to Q313

-- Profit before tax of GBP60m (Q313: GBP132m) was lower due to the UK bank levy in Q413 and higher costs to achieve Transform, in addition to further depreciation of ZAR

Balance Sheet - 31 December 2013 compared to 31 December 2012

-- Period end ZAR depreciated against GBP by 26%. The deterioration was a significant contributor to the movement in the reported results. Currency movements in other African countries did not have a material impact

- Loans and advances to customers decreased 19% to GBP24.2bn as depreciation of ZAR against GBP offset growth of 2%, particularly in vehicle and asset finance

- Average balance weighted LTV ratio on the mortgage portfolio was 62% (2012: 66%). Average balance weighted LTV of new mortgage lending was 75% (2012: 76%)

-- Customer deposits decreased 13% to GBP16.9bn. On a constant currency basis, deposits increased 8% reflecting growth in individual deposits, particularly in investment products

-- Total assets decreased 21% to GBP33.5bn driven by depreciation of ZAR against GBP. On a constant currency basis, total assets were broadly in line

-- CRD III RWAs decreased 9% to GBP22.4bn, primarily due to the depreciation of ZAR against GBP, partially offset by balance sheet growth

Results by Business

 
Barclaycard 
               Year Ended    Year Ended 
 
 
Income Statement Information                31.12.13   31.12.12       YoY 
                                                GBPm       GBPm  % Change 
======================================   ===========  =========  ======== 
Net interest income                            3,318      3,009        10 
Net fee and commission income                  1,435      1,292        11 
Net premiums from insurance contracts             26         36      (28) 
Other income                                       7          7         - 
=======================================  ===========  =========  ======== 
Total income net of insurance claims           4,786      4,344        10 
Credit impairment charges and other 
 provisions                                  (1,264)    (1,049)        20 
=======================================  ===========  =========  ======== 
Net operating income                           3,522      3,295         7 
 
Operating expenses (excluding UK 
 bank levy, provision for PPI redress 
 and costs to achieve Transform)             (1,975)    (1,826)         8 
UK bank levy                                    (24)       (16)        50 
Provision for PPI redress                      (690)      (420)        64 
Costs to achieve Transform                      (49)          - 
=======================================  ===========  =========  ======== 
Operating expenses                           (2,738)    (2,262)        21 
 
Other net income                                  33         29        14 
=======================================  ===========  =========  ======== 
Profit before tax                                817      1,062      (23) 
 
Adjusted profit before tax(1)                  1,507      1,482         2 
Adjusted attributable profit(1,2)              1,006        975         3 
 
Balance Sheet Information and Key 
 Facts 
======================================   ===========  =========  ======== 
Loans and advances to customers 
 at amortised cost                         GBP35.6bn  GBP33.8bn         5 
Customer deposits                           GBP5.2bn   GBP2.8bn        86 
Total assets(3)                            GBP38.9bn  GBP38.2bn         2 
Risk weighted assets - CRD III(3)          GBP41.1bn  GBP37.8bn         9 
Risk weighted assets - CRD IV fully        GBP40.5bn 
 loaded(3) 
 
30 day arrears rates - UK cards                 2.4%       2.5% 
30 day arrears rates - US cards                 2.1%       2.4% 
30 day arrears rates - South Africa 
 cards(4)                                       8.1%       7.4% 
 
Total number of Barclaycard customers          35.5m      32.8m 
Total number of Barclaycard clients          350,200    315,500 
Value of payments processed                 GBP254bn   GBP235bn 
 
Number of employees (full time 
 equivalent)                                  12,100     11,100 
 
                     Adjusted(1)                      Statutory 
 
 
Performance Measures                31.12.13  31.12.12  31.12.13  31.12.12 
==================================  ========  ========  ========  ======== 
Return on average tangible equity      24.5%     26.9%     11.1%     18.0% 
Return on average equity               18.4%     19.8%      8.3%     13.3% 
Return on average risk weighted 
 assets                                 2.8%      3.1%      1.4%      2.2% 
Cost: income ratio                       43%       42%       57%       52% 
Loan loss rate (bps)                     337       294       337       294 
 

1 Adjusted profit before tax, adjusted attributable profit and adjusted performance measures excludes the impact of the provision for PPI redress of GBP690m (2012: GBP420m).

   2     Adjusted attributable profit includes profit after tax and non-controlling interests. 

3 2013 total assets and risk weighted assets include an allocation of liquidity pool assets previously held centrally.

4 2012 30 day arrears rates on South Africa cards restated to reflect the Edcon portfolio acquisition.

Results by Business

Barclaycard

Barclaycard continued to grow in all markets, delivering 10% income growth, with a net increase of nearly three million new customers in 2013. The business continued to innovate, including working with Transport for London on their acceptance of contactless cards for over six and a half million bus journeys in the UK and launching Bespoke, a digital offers product, with over 800,000 registered customers, more than half being new customers to Barclays. Barclaycard continued to deliver adjusted profit growth and strong return on average equity.

The business incurred GBP49m of costs to achieve Transform, as it continued to seek to become the 'Go-To' bank for consumer payments, by providing customers with solutions that are simple and offer clear value. The business looked to improve customer service through operational enhancements, including the implementation of one credit card management platform across continental Europe.

Barclaycard continued to support the UK economy, offering GBP15.8bn in new lending to businesses and households in 2013.

Income Statement - 2013 compared to 2012

- Income improved 10% to GBP4,786m reflecting continued net lending growth and contributions from 2012 portfolio acquisitions

   -    UK income increased by 6% to GBP2,747m reflecting net lending growth and lower funding costs 

- International income improved 17% to GBP2,039m reflecting contributions from 2012 portfolio acquisitions and higher customer asset balances in the US and Germany

- Net interest income increased by 10% to GBP3,318m driven by volume growth and a lower impact from structural hedges

- Customer asset margin remained broadly stable at 9.39% with average customer assets increasing 8% to GBP36.3bn due to 2012 portfolio acquisitions and business growth

- Customer liability margin was negative 0.29% reflecting deposit funding initiatives in the US and Germany

- Net fee and commission income improved 11% to GBP1,435m due to increased payment volumes, predominantly in the US and UK

- Credit impairment charges increased 20% to GBP1,264m primarily driven by the impact of portfolio acquisitions, and non-recurrence of provision releases in 2012

- Impairment loan loss rates on consumer credit cards remained broadly stable at 366bps (2012: 359bps) in the UK, remained flat at 268bps in the US, and increased by 421bps to 581bps in South Africa due to the Edcon acquisition driving a change in product mix

- 30 day arrears rates for consumer cards in the UK were down 10bps to 2.4%, in the US were down 30bps to 2.1% and in South Africa were up 70bps to 8.1%

- Adjusted operating expenses increased 11% to GBP2,048m reflecting increased costs from 2012 portfolio acquisitions, net lending growth, higher operating losses and costs to achieve Transform. Statutory operating expenses increased 21% to GBP2,738m due to the increased charge for PPI redress of GBP690m (2012: GBP420m)

- Adjusted profit before tax improved 2% to GBP1,507m driven by the US and UK card portfolios, while statutory profit before tax decreased to GBP817m (2012: GBP1,062m) due to the increased charge for PPI redress

Income Statement - Q413 compared to Q313

- Profit before tax decreased 16% to GBP335m driven by the UK bank levy, costs to achieve Transform and depreciation of USD and ZAR against GBP

Balance Sheet - 31 December 2013 compared to 31 December 2012

- Total assets increased 2% to GBP38.9bn primarily driven by the increase in loans and advances to customers across the UK and international businesses

- Customer deposits increased by GBP2.4bn to GBP5.2bn due to funding initiatives in the US and Germany

- CRD III RWAs increased 9% to GBP41.1bn primarily driven by asset growth and model changes in order to meet changes in regulatory guidance

Results by Business

 
Investment Bank 
                   Year Ended    Year Ended 
 
 
Income Statement Information            31.12.13      31.12.12       YoY 
                                            GBPm          GBPm  % Change 
====================================  ==========  ============  ======== 
Net interest income                          349           530      (34) 
Net fee and commission income              3,236         3,029         7 
Net trading income                         6,610         7,688      (14) 
Net investment income                        530           521         2 
Other income                                   8             7        14 
====================================  ==========  ============  ======== 
Total income                              10,733        11,775       (9) 
Credit impairment charges and other 
 provisions                                (220)         (204)         8 
====================================  ==========  ============  ======== 
Net operating income                      10,513        11,571       (9) 
 
Operating expenses (excluding UK 
 bank levy and costs to achieve 
 Transform)                              (7,417)       (7,425)         - 
UK bank levy                               (333)         (206)        62 
Costs to achieve Transform                 (262)             - 
====================================  ==========  ============  ======== 
Operating expenses                       (8,012)       (7,631)         5 
 
Other net income                              22            50      (56) 
====================================  ==========  ============  ======== 
Profit before tax                          2,523         3,990      (37) 
Attributable profit(1)                     1,548         2,680      (42) 
 
Balance Sheet Information and Key 
 Facts 
====================================  ==========  ============  ======== 
Loans and advances to banks and       GBP143.8bn    GBP143.5bn         - 
 customers at amortised cost(2) 
Customer deposits(2)                   GBP81.9bn     GBP75.9bn         8 
Total assets(3)                       GBP863.8bn  GBP1,073.7bn      (20) 
Risk weighted assets - CRD III(3)     GBP142.6bn    GBP177.9bn      (20) 
Risk weighted assets - CRD IV fully   GBP221.6bn 
 loaded(3) 
 
Average DVaR (95%)                        GBP29m        GBP38m 
Number of employees (full time 
 equivalent)                              26,200        25,600 
 
 
 
 Adjusted    Statutory 
 
 
Performance Measures                31.12.13  31.12.12  31.12.13  31.12.12 
==================================  ========  ========  ========  ======== 
Return on average tangible equity       8.5%     13.1%      8.5%     13.1% 
Return on average equity                8.2%     12.7%      8.2%     12.7% 
Return on average risk weighted 
 assets                                 1.0%      1.6%      1.0%      1.6% 
Cost: income ratio                       75%       65%       75%       65% 
Compensation: income ratio             43.2%     39.6%     43.2%     39.6% 
Loan loss rate (bps)                      14        13        14        13 
 
 
   1     Attributable profit includes profit after tax and non-controlling interests. 

2 As at 31 December 2013 loans and advances included GBP112bn of loans and advances to customers (including settlement balances of GBP35.4bn and cash collateral of GBP36bn) and loans and advances to banks of GBP31.8bn (including settlement balances of GBP5.2bn and cash collateral of GBP14.7bn). Customer deposits included GBP34.5bn relating to settlement balances and GBP27bn relating to cash collateral.

3 2013 total assets and risk weighted assets reflect a reallocation of liquidity pool assets to other businesses.

Results by Business

Investment Bank

The Investment Bank continued to make progress in delivering part of the Transform strategy in 2013, with a focus on driving cost and capital efficiency, strengthening the control environment, and capitalising on the build out of Equities and Investment Banking. The business incurred costs to achieve Transform of GBP262m, primarily related to restructuring across Europe, Asia and America.

CRD IV RWAs reduced to GBP221.6bn (30 June 2013: GBP254.1bn) through accelerated sell down of the Exit Quadrant assets and continued focus on driving efficiency in the ongoing business.

While industry FICC revenues reduced in 2013, strong growth was seen in the Equities franchise, which continued to outperform the market.

Income Statement - 2013 compared to 2012

 
                              Year Ended   Year Ended 
Analysis of Total Income        31.12.13  31.12.12(3)       YoY 
                                    GBPm         GBPm  % Change 
============================  ==========  ===========  ======== 
    Macro Products(1)              3,110        4,024      (23) 
    Credit Products(1)             2,427        2,654       (9) 
============================  ==========  ===========  ======== 
FICC                               5,537        6,678      (17) 
Equities and Prime Services        2,672        2,183        22 
Investment Banking                 2,200        2,137         3 
Principal Investments                 62          206      (70) 
Exit Quadrant(2)                     262          571      (54) 
============================  ==========  ===========  ======== 
Total income                      10,733       11,775       (9) 
 

- Total income decreased 9% to GBP10,733m, including a reduction of GBP309m relating to the Exit Quadrant

   -    FICC income decreased 17% to GBP5,537m 

-- Macro Products and Credit Products income decreased 23% to GBP3,110m and 9% to GBP2,427m respectively driven by Rates and Securitised products, as market uncertainty around central banks' tapering of quantitative easing programmes impacted activity. Europe and the US were particularly impacted, whilst Asia benefitted from improved currency income. The prior year benefitted from the European Long Term Refinancing Operation (LTRO) in H112, the ECB bond buying programme and reduced benchmark interest rates in H212

- Equities and Prime Services income increased 22% to GBP2,672m reflecting higher commission income and increased client volumes

- Investment Banking income increased 3% to GBP2,200m driven by increased equity underwriting fees, partly offset by declines in financial advisory activity

- Principal Investments income declined to GBP62m (2012: GBP206m) due to disposals and lower private equity income

- Exit Quadrant income reduced GBP309m to GBP262m due to accelerated disposals throughout 2013 and the prior year benefitting from higher gains on US residential mortgage assets and sale of, and gains on, US commercial real estate assets. 2013 included a gain of GBP259m as a result of greater certainty regarding the recoverability of certain assets not yet received from the 2008 US Lehman acquisition and current year reversal of GBP111m income relating to a litigation matter

- Net credit impairment charges of GBP220m (2012: GBP204m) were driven by a charge against a single name exposure in Q213

- Operating expenses increased 5% to GBP8,012m

- Costs to achieve Transform of GBP262m primarily related to restructuring initiatives across Europe, Asia and America

   -    UK bank levy increased 62% to GBP333m primarily due to an increase in the rate 

- Other costs include GBP325m (2012: GBP221m) relating to infrastructure improvement, including increased costs to meet the requirement of the Dodd-Frank Act, CRD IV and other regulatory reporting change projects. There were provisions for litigation and regulatory penalties of GBP220m in Q413, mainly relating to US residential mortgage-related business. 2012 was impacted by a GBP193m penalty relating to the setting of inter-bank offered rates

- Including costs to achieve Transform, the cost: income ratio increased 10% to 75%. Compensation: income ratio increased to 43.2% (2012: 39.6%) with compensation costs broadly in line with prior year at GBP4,634m (2012: GBP4,667m). For further details refer to the Remuneration disclosure on page 40

- Profit before tax decreased 37% to GBP2,523m

1 Macro Products represent Rates, Currency and Commodities income. Credit Products represent Credit and Securitised Products income.

2 The Exit Quadrant consist of the Investment Bank Exit Quadrant business units as detailed on page 46, income regarding the recoverability of certain assets not yet received from the 2008 US Lehman acquisition and relevant litigation items.

3 2012 FICC and Exit Quadrant amounts restated to appropriately reflect the Exit Quadrant portfolio.

Results by Business

Income Statement - Q413 compared to Q412

- Income decreased 17% to GBP2,149m, including a reduction of GBP256m relating to the Exit Quadrant

- FICC income decreased 16% to GBP1,085m, reflecting lower activity across a number of FICC businesses due to a less favourable trading environment

- Equities and Prime Services income increased 9% to GBP496m driven by stronger performances in cash equities and equity derivatives due to improved market confidence and higher client activity

- Investment Banking income reduced 5% to GBP590m as declines in financial advisory and debt underwriting activity were partially offset by improved fee income in equity underwriting

- Exit Quadrant income reduced GBP256m to GBP(54)m, due to a GBP111m current year reversal of income relating to a litigation matter. The prior year benefitted from higher gains on US residential mortgage assets

- Operating expenses increased 33% to GBP2,464m

- GBP87m (Q412: nil) costs to achieve Transform were incurred in Q413, primarily related to restructuring costs

   -    UK bank levy increased 62% to GBP333m 

- Provisions for litigation and regulatory penalties of GBP220m in Q413, mainly relating to US residential mortgage-related business

- Compensation costs increased to meet full year incentive awards. For further details refer to the Remuneration disclosure on page 40

- Loss before tax has reduced from a profit of GBP760m to a loss of GBP329m

Income Statement - Q413 compared to Q313

- Income increased 2% to GBP2,149m

- FICC income increased 12% to GBP1,085m reflecting higher income in Macro Products driven by the rates, commodities and currency businesses, offset by a decline in Credit Products due to lower trading activity in credit positions

- Equities and Prime Services income decreased 23% to GBP496m as performance in both cash and equity derivatives was impacted by reduced market volume and moderate volatility seen in Q413. This was partially offset by higher income from Prime Services as client balances and activity increased

- Investment Banking income increased 12% to GBP590m driven by improved performance across financial advisory and equity underwriting, as a result of increased activity, with debt underwriting in line with the prior quarter

- Operating expenses increased 51% to GBP2,464m

   -    GBP87m (Q313: GBP6m) costs to achieve Transform 
   -    UK bank levy of GBP333m (Q313: nil) 

- Provisions for litigation and regulatory penalties of GBP220m in Q413, mainly relating to US residential mortgage-related business

- Compensation costs increased to meet full year incentive awards. For further details refer to the Remuneration disclosure on page 40

Balance Sheet - 31 December 2013 compared to 31 December 2012

- Total assets decreased GBP209.9bn to GBP863.8bn, primarily reflecting decreases in derivative financial instruments, cash and balances at central banks, and trading portfolio assets

- CRD III RWAs decreased 20% to GBP142.6bn primarily driven by a reduction of sovereign exposures in the trading book, risk reductions in the trading book and Exit Quadrant RWAs

Results by Business

 
Corporate Banking 
                     Year Ended    Year Ended 
 
 
Income Statement Information              31.12.13   31.12.12       YoY 
                                              GBPm       GBPm  % Change 
====================================   ===========  =========  ======== 
Net interest income                          1,987      1,911         4 
Net fee and commission income                  992        998       (1) 
Net trading income                              97         87        11 
Net investment income                           12         23      (48) 
Other income                                    27         27         - 
=====================================  ===========  =========  ======== 
Total income                                 3,115      3,046         2 
Credit impairment charges and other 
 provisions                                  (510)      (885)      (42) 
=====================================  ===========  =========  ======== 
Net operating income                         2,605      2,161        21 
 
Operating expenses (excluding UK 
 bank levy, provision for interest 
 rate hedging products redress and 
 costs to achieve Transform)               (1,641)    (1,672)       (2) 
UK bank levy                                  (51)       (39)        31 
Provision for interest rate hedging 
 products redress                            (650)      (850)      (24) 
Costs to achieve Transform                   (114)          - 
=====================================  ===========  =========  ======== 
Operating expenses                         (2,456)    (2,561)       (4) 
 
Other net income                                 2         10      (80) 
=====================================  ===========  =========  ======== 
Profit/(loss) before tax                       151      (390) 
 
Adjusted profit before tax(1)                  801        460        74 
Adjusted attributable profit(1,2)              247        228         8 
 
Balance Sheet Information and Key 
 Facts 
====================================   ===========  =========  ======== 
Loans and advances to customers 
 at amortised cost                       GBP61.1bn  GBP64.3bn       (5) 
Loans and advances to customers 
 at fair value                           GBP15.7bn  GBP17.6bn      (11) 
Customer deposits                       GBP108.7bn  GBP99.6bn         9 
Total assets(3)                         GBP113.9bn  GBP87.8bn        30 
Risk weighted assets - CRD III(3)        GBP68.9bn  GBP70.9bn       (3) 
Risk weighted assets - CRD IV fully      GBP70.5bn 
 loaded(3) 
 
Number of employees (full time 
 equivalent)                                12,800     13,000 
 
                    Adjusted(1)                     Statutory 
 
 
Performance Measures                31.12.13  31.12.12  31.12.13  31.12.12 
==================================  ========  ========  ========  ======== 
Return on average tangible equity       3.3%      3.1%    (3.6%)    (5.7%) 
Return on average equity                3.1%      2.9%    (3.5%)    (5.4%) 
Return on average risk weighted 
 assets                                 0.5%      0.5%    (0.2%)    (0.4%) 
Loan loss rate (bps)                      77       127        77       127 
Cost: income ratio                       58%       56%       79%       84% 
 

1 Adjusted profit before tax, adjusted attributable profit and adjusted performance measures exclude the provision for interest rate hedging products redress of GBP650m (2012: GBP850m).

   2     Adjusted attributable profit includes profit after tax and non-controlling interests. 

3 2013 total assets and risk weighted assets include an allocation of liquidity pool assets previously held centrally.

Results by Business

 
Corporate Banking 
 
Year Ended 31 December 2013                         UK     Europe        RoW       Total 
Income Statement Information                      GBPm       GBPm       GBPm        GBPm 
===========================================  =========  =========  =========  ========== 
Income                                           2,330        250        535       3,115 
Credit impairment charges and other 
 provisions                                      (174)      (318)       (18)       (510) 
Operating expenses (excluding UK bank 
 levy, provision for interest rate hedging 
 products redress and costs to achieve 
 Transform)                                    (1,114)      (146)      (381)     (1,641) 
UK bank levy                                      (39)        (6)        (6)        (51) 
Provision for interest rate hedging 
 products redress                                (650)          -          -       (650) 
Costs to achieve Transform                        (56)       (23)       (35)       (114) 
Other net income                                     1          -          1           2 
===========================================  =========  =========  =========  ========== 
Profit/(loss) before tax                           298      (243)         96         151 
 
Adjusted profit/(loss) before tax(1)               948      (243)         96         801 
Adjusted attributable profit/(loss)(1,2)           731      (510)         26         247 
 
Balance Sheet Information 
===========================================  =========  =========  =========  ========== 
Loans and advances to customers at           GBP50.0bn   GBP4.8bn   GBP6.3bn   GBP61.1bn 
 amortised cost 
Loans and advances to customers at           GBP15.7bn          -          -   GBP15.7bn 
 fair value 
Customer deposits                            GBP88.0bn   GBP9.1bn  GBP11.6bn  GBP108.7bn 
Total assets(3)                              GBP99.1bn   GBP5.5bn   GBP9.3bn  GBP113.9bn 
Risk weighted assets - CRD III(3)            GBP52.2bn   GBP7.7bn   GBP9.0bn   GBP68.9bn 
 
Performance Measures 
===========================================  =========  =========  =========  ========== 
Adjusted return on average equity                12.3%    (51.1%)       2.9%        3.1% 
Statutory return on average equity                3.7%    (51.1%)       2.9%      (3.5%) 
 
Year Ended 31 December 2012 
Income Statement Information 
===========================================  =========  =========  =========  ========== 
Income                                           2,220        300        526       3,046 
Credit impairment charges and other 
 provisions                                      (284)      (542)       (59)       (885) 
Operating expenses (excluding UK bank 
 levy and provision for interest rate 
 hedging products redress)                     (1,082)      (156)      (434)     (1,672) 
UK bank levy(4)                                   (26)        (7)        (6)        (39) 
Provision for interest rate hedging 
 products redress                                (850)          -          -       (850) 
Other net income                                     2          -          8          10 
===========================================  =========  =========  =========  ========== 
(Loss)/profit before tax                          (20)      (405)         35       (390) 
 
Adjusted profit/(loss) before tax(1)               830      (405)         35         460 
Adjusted attributable profit/(loss)(1,2)           545      (281)       (36)         228 
 
Balance Sheet Information 
===========================================  =========  =========  =========  ========== 
Loans and advances to customers at           GBP51.5bn   GBP6.5bn   GBP6.3bn   GBP64.3bn 
 amortised cost 
Loans and advances to customers at           GBP17.6bn          -          -   GBP17.6bn 
 fair value 
Customer deposits                            GBP79.0bn   GBP8.2bn  GBP12.4bn   GBP99.6bn 
Total assets(3)                              GBP70.9bn   GBP7.9bn   GBP9.0bn   GBP87.8bn 
Risk weighted assets - CRD III(3)            GBP49.9bn  GBP10.5bn  GBP10.5bn   GBP70.9bn 
 
Performance Measures 
===========================================  =========  =========  =========  ========== 
Adjusted return on average equity                10.3%    (20.8%)     (4.4%)        2.9% 
Return on statutory average equity              (1.8%)    (20.8%)     (4.4%)      (5.4%) 
 
 

1 Adjusted profit before tax excludes the provision for interest rate hedging products redress of GBP650m (2012: GBP850m)

   2       Adjusted attributable profit includes profit after tax and non-controlling interests.. 

3 2013 total assets and risk weighted assets include an allocation of liquidity pool assets previously held centrally.

4 2012 UK bank levy of GBP39m previously reported in UK has been allocated across the regions.

Results by Business

Corporate Banking

Corporate Banking continued to make good progress in pursuing its turnaround strategy, which gained momentum in 2013. During the year it rationalised its geographic footprint in Rest of World, increased sustainable returns from its ongoing business and continued to reduce Exit Quadrant assets in Europe. All of these actions improved the risk profile, resulted in income generation from higher quality assets.

Performance improved across all regions in 2013, with the UK franchise continuing to deliver strong returns, generating 2013 adjusted return on average equity of 12.3% (2012: 10.3%). This was complemented by an increased contribution from Africa within Rest of World. Europe returns were adversely impacted by a write down of deferred tax assets relating to Spain. Costs to achieve Transform were incurred to further invest in the ongoing client business, as well as rationalise the offering within Europe and Rest of World.

Income Statement - 2013 compared to 2012

- Total income increased 2% to GBP3,115m reflecting an increase in UK income, partially offset by non-recurring income from a reduction in Exit Quadrant assets in Europe and previously exited businesses

- Net interest margin remained broadly flat at 121bps (2012: 124bps) as reduced funding rates offset between assets and liabilities

- Customer asset margin increased 16bps to 133bps and customer liability margin reduced 14bps to 97bps following the reduction in funding rates

- Credit impairment charges declined 42% to GBP510m largely driven by Europe, which saw charges reduce by GBP224m to GBP318m following ongoing action to reduce exposure to the property and construction sector in Spain. Charges were also lower against large Corporate clients in the UK

- Adjusted operating expenses increased 6% to GBP1,806m including costs to achieve Transform of GBP114m, which primarily related to restructuring across all regions and the UK bank levy of GBP51m (2012: GBP39m). Statutory operating expenses improved 4% to GBP2,456m, due to a lower charge for interest rate hedging products redress of GBP650m (2012: GBP850m)

- Adjusted profit before tax improved 74% to GBP801m

- UK adjusted profit before tax improved 14% to GBP948m driven by lower credit impairment charges andhigher income

- Europe adjusted loss before tax improved 40% to GBP243m principally due to lower credit impairment charges, partially offset by reduced income from exited businesses and costs to achieve Transform

- Rest of the World adjusted profit before tax improved GBP61m to GBP96m due to lower impairment and prior year costs reflecting the impact of exited businesses

- Statutory profit before tax was GBP151m (2012: loss of GBP390m) reflecting the reduced charge for interest rate hedging products redress

- Adjusted attributable profit of GBP247m (2012: GBP228m) was impacted by a write down of deferred tax assets relating to Spain

Income Statement - Q413 compared to Q313

- Adjusted profit before tax decreased 55% to GBP123m reflecting the impact of increased costs to achieve Transform from GBP13m to GBP60m and UK bank levy of GBP51m in Q413

Balance Sheet - 31 December 2013 compared to 31 December 2012

- Loans and advances to customers decreased 5% to GBP61.1bn driven by the rundown of Exit Quadrant portfolios in Europe and a reduction in client demand as working capital deposits increased in the UK

- Loans and advances to customers at fair value which consists of the Education, Social Housing and Local Authority (ESHLA) portfolio decreased 11% to GBP15.7bn from fair value adjustments reflecting rising long term interest rates and paydowns

- Customer deposits increased 9% to GBP108.7bn primarily due to the growth of UK deposits

- Total assets increased GBP26.1bn to GBP113.9bn reflecting a reallocation of liquidity pool assets previously held centrally

- CRD III RWAs decreased 3% to GBP68.9bn driven primarily by improvements in book quality and a reduction in Exit Quadrant RWAs, offset by the reallocation of liquidity pool assets previously held centrally

Results by Business

 
Wealth and Investment Management 
                                    Year Ended    Year Ended 
 
 
Income Statement Information                 31.12.13    31.12.12       YoY 
                                                 GBPm        GBPm  % Change 
=======================================   ===========  ==========  ======== 
Net interest income                               859         856         - 
Net fee and commission income                     968         948         2 
Net trading and investment income                  18          16        13 
Other expense                                     (6)           - 
========================================  ===========  ==========  ======== 
Total income                                    1,839       1,820         1 
Credit impairment charges and other 
 provisions                                     (121)        (38) 
========================================  ===========  ==========  ======== 
Net operating income                            1,718       1,782       (4) 
 
Operating expenses (excluding UK 
 bank levy, goodwill impairment 
 and costs to achieve Transform)              (1,586)     (1,505)         5 
UK bank levy                                      (6)         (4)        50 
Goodwill impairment                              (79)           - 
Costs to achieve Transform                      (158)           - 
========================================  ===========  ==========  ======== 
Operating expenses                            (1,829)     (1,509)        21 
 
Other net income                                   13           1 
========================================  ===========  ==========  ======== 
(Loss)/profit before tax                         (98)         274 
 
Adjusted (loss)/profit before tax(1)             (19)         274 
Adjusted attributable (loss)/profit(2)           (24)         222 
 
Balance Sheet Information and Key 
 Facts 
=======================================   ===========  ==========  ======== 
Loans and advances to customers 
 at amortised cost                          GBP23.1bn   GBP21.3bn         8 
Customer deposits                           GBP63.4bn   GBP53.8bn        18 
Total assets(3)                             GBP37.6bn   GBP24.5bn        53 
Risk weighted assets - CRD III(3)           GBP16.7bn   GBP16.1bn         4 
Risk weighted assets - CRD IV(3)            GBP17.3bn 
 
Client assets                              GBP204.8bn  GBP186.0bn        10 
Number of employees (full time 
 equivalent)                                    8,300       8,300 
 
                     Adjusted(1)                       Statutory 
 
 
Performance Measures                31.12.13  31.12.12  31.12.13  31.12.12 
==================================  ========  ========  ========  ======== 
Return on average tangible equity     (1.4%)     15.5%    (5.9%)     15.5% 
Return on average equity              (1.0%)     11.2%    (4.5%)     11.2% 
Return on average risk weighted 
 assets                               (0.1%)      1.7%    (0.5%)      1.7% 
Cost: income ratio                       95%       83%       99%       83% 
Loan loss rate (bps)                      51        17        51        17 
 
 

1 Adjusted profit before tax, adjusted attributable profit and adjusted performance measures exclude the impact of the provision for goodwill impairment of GBP79m (2012: GBPnil).

   2    Attributable profit includes profit after tax and non-controlling interests. 

3 2013 total assets and risk weighted assets include an allocation of liquidity pool assets previously held centrally.

Results by Business

Wealth and Investment Management

Wealth and Investment Management continued to implement its strategic programme to build on its strengths, focus on target markets and simplify how it operates. The purpose of this transformation is to put Wealth and Investment Management on a solid trajectory to deliver sustainable returns over the long term.

In 2013, the business incurred significant costs to achieve Transform. A significant portion of these costs were the direct result of initiatives taken to drive greater efficiency, to de-risk in an increasingly complex regulatory environment, to streamline target markets and to consolidate client propositions.

Business growth remained robust with strong growth in client assets, customer deposits and loans and advances to customers.

Income Statement - 2013 compared to 2012

- Total income of GBP1,839m remained broadly in line with the prior year

- Net interest income of GBP859m was in line with the prior year, as growth in deposit and lending balances, primarily in the High Net Worth business, was offset by a 19bps decrease in net interest margin to 104bps reflecting a change in product mix and reduced contributions from structural hedges

- Customer asset margin increased 21bps to 86bps due to lower funding rates. Average customer assets increased 14% to GBP22.4bn

- Customer liability margin decreased 15bps to 97bps reflecting a change in product mix and lower funding rates. Average customer liabilities increased 21% to GBP60.6bn

- Net fees and commission income increased 2% to GBP968m

- Credit impairment charges increased GBP83m to GBP121m, largely reflecting the impact of deterioration in recovery values from property held as security, primarily in Europe. Q213 included a charge of GBP15m relating to secured lending on Spanish property

- Adjusted operating expenses increased GBP241m to GBP1,750m largely reflecting costs to achieve Transform of GBP158m and a GBP23m customer remediation provision. Statutory operating expenses increased GBP320m to GBP1,829m including goodwill impairment of GBP79m (2012: nil). For further details refer to Note 11 Goodwill and Intangible Assets on page 108

- Adjusted loss before tax of GBP19m moved from a profit of GBP274m in 2012 primarily driven by costs to achieve Transform, increased credit impairment charges and the customer remediation provision. An adjusting item of GBP79m relating to the impairment of goodwill was also included in the statutory loss before tax of GBP98m (2012: profit of GBP274m)

Income Statement - Q413 compared to Q313

- Adjusted loss before tax of GBP73m moved from a profit of GBP7m in Q313 primarily driven by an increase in costs to achieve Transform of GBP37m to GBP81m. An adjusting item of GBP79m relating to the impairment of goodwill was also included in the statutory loss before tax of GBP152m (Q313: profit of GBP7m)

Balance Sheet - 31 December 2013 compared to 31 December 2012

- Loans and advances to customers increased 8% to GBP23.1bn and customer deposits increased 18% to GBP63.4bn primarily driven by growth in the High Net Worth business

- CRD III RWAs increased 4% to GBP16.7bn driven by reallocation of liquidity pool assets previously held centrally, offset by improvements to the application of collateral to credit exposures

- Client assets increased 10% to GBP204.8bn driven by growth in the High Net Worth business and favourable equity market movements

Results by Business

 
Head Office and Other Operations 
 
 
                                         Year Ended  Year Ended 
Income Statement Information               31.12.13    31.12.12 
                                               GBPm        GBPm 
======================================   ==========  ========== 
Net interest (expense)/income                 (165)          76 
Net fee and commission expense                (109)       (198) 
Net trading income                               35         117 
Net investment income                            57         267 
Net premiums from insurance contracts            25          38 
Other income                                     33          56 
=======================================  ==========  ========== 
Adjusted total (expense)/income 
 net of insurance claims                      (124)         356 
Own credit                                    (220)     (4,579) 
Gain on disposal of investment 
 in BlackRock, Inc.                               -         227 
=======================================  ==========  ========== 
Total expense net of insurance 
 claims                                       (344)     (3,996) 
Credit impairment release/(charges) 
 and other provisions                             2         (6) 
=======================================  ==========  ========== 
Net operating expense                         (342)     (4,002) 
 
Operating expenses (excluding UK 
 bank levy and costs to achieve 
 Transform)                                    (94)       (165) 
UK bank levy                                   (15)        (19) 
Costs to achieve Transform                     (22)           - 
=======================================  ==========  ========== 
Operating expenses                            (131)       (184) 
 
Other net income                                  5          23 
=======================================  ==========  ========== 
Loss before tax                               (468)     (4,163) 
 
Adjusted (loss)/profit before tax(1)          (248)         189 
Adjusted attributable loss(1,2)               (344)        (64) 
 
Balance Sheet Information and Key 
 Facts 
======================================   ==========  ========== 
Total assets(3)                           GBP26.7bn   GBP41.3bn 
Risk weighted assets - CRD III(3)          GBP3.0bn    GBP5.3bn 
Risk weighted assets - CRD IV(3)           GBP2.5bn 
 
Number of employees (full time 
 equivalent)                                    100         200 
 

1 Adjusted (loss)/profit before tax and adjusted attributable loss exclude the impact of an own credit loss GBP220m (2012: loss of GBP4,579m) and GBPnil (2012: GBP227m) gain on disposal of strategic investment in BlackRock, Inc.

   2     Attributable profit includes profit after tax and non-controlling interests. 

3 2013 total assets and risk weighted assets reflect a reduction in the liquidity pool and a reallocation to businesses of liquidity pool assets previously held centrally.

Results by Business

Head Office and Other Operations

Income Statement - 2013 compared to 2012

- Adjusted income declined to a net expense of GBP124m (2012: income of GBP356m), predominately due to the non-recurrence of gains related to hedges of employee share awards in Q112 of GBP235m and the residual net expense from treasury operations including an adjustment to the carrying amount of subordinated liabilities

- Operating expenses decreased GBP53m to GBP131m, mainly due to the non-recurrence of the GBP97m penalty arising from the industry wide investigation into the setting of inter-bank offered rates recognised in H112, partially offset by costs to achieve Transform of GBP22m and regulatory investigation and legal costs

- Adjusted loss before tax of GBP248m moved from a profit of GBP189m in 2012. Statutory loss before tax improved to GBP468m (2012: GBP4,163m) including an own credit charge of GBP220m (2012: GBP4,579m), partially offset by the non-recurrence of the GBP227m gain on disposal of investment in BlackRock, Inc. in 2012

Income Statement - Q413 compared to Q313

- Adjusted profit before tax of GBP44m (Q313: loss of GBP135m)

- Total income net of insurance claims of GBP122m moved from an expense of GBP112m in Q313, principally due to an adjustment to the carrying amount of subordinated liabilities

- Operating expenses increased GBP65m to GBP86m, including costs to achieve Transform of GBP22m and UK bank levy of GBP15m

- Statutory loss before tax of GBP51m (Q313: GBP346m) included an own credit charge of GBP95m (Q313: GBP211m)

Balance Sheet - 31 December 2013 compared to 31 December 2012

- Total assets decreased 35% to GBP26.7bn primarily reflecting a reduction of group liquidity pool assets and a reallocation to the businesses

- CRD III RWAs decreased GBP2.3bn to GBP3.0bn primarily driven by the reallocation of liquidity pool assets to the businesses

Barclays Results by Quarter

 
Barclays Results by Quarter        Q413     Q313     Q213     Q113     Q412     Q312     Q212     Q112 
                                   GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm 
==============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted basis 
Total income net of insurance 
 claims                           6,639    6,445    7,337    7,734    6,867    7,002    7,384    8,108 
Credit impairment charges 
 and other provisions             (718)    (722)    (925)    (706)    (825)    (805)    (926)    (784) 
==============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Net operating income              5,921    5,723    6,412    7,028    6,042    6,197    6,458    7,324 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)             (4,777)  (4,262)  (4,359)  (4,782)  (4,345)  (4,353)  (4,555)  (4,965) 
UK bank levy                      (504)        -        -        -    (345)        -        -        - 
Costs to achieve Transform        (468)    (101)    (126)    (514)        -        -        -        - 
==============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Operating expenses              (5,749)  (4,363)  (4,485)  (5,296)  (4,690)  (4,353)  (4,555)  (4,965) 
Other net income                     19       25    (122)       54       43       21       41       36 
==============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted profit before tax          191    1,385    1,805    1,786    1,395    1,865    1,944    2,395 
 
Adjusting items 
==============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Own credit                         (95)    (211)      337    (251)    (560)  (1,074)    (325)  (2,620) 
Gain on disposal of BlackRock 
 Inc. investment                      -        -        -        -        -        -      227        - 
Provision for PPI redress             -        -  (1,350)        -    (600)    (700)        -    (300) 
Provision for interest rate 
 hedging products 
 redress                              -        -    (650)        -    (400)        -    (450)        - 
Goodwill impairment                (79)        -        -        -        -        -        -        - 
Statutory profit/(loss) 
 before tax                          17    1,174      142    1,535    (165)       91    1,396    (525) 
Statutory (loss)/profit 
 after tax                        (514)      728       39    1,044    (364)     (13)      943    (385) 
 
Attributable to: 
==============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Equity holders of the parent      (642)      511    (168)      839    (589)    (183)      746    (598) 
Non-controlling interests 
 and other equity holders           128      217      207      205      225      170      197      213 
 
Adjusted basic earnings 
 per share (1)                   (3.9p)     5.4p     7.7p     7.5p     6.7p     7.8p     8.7p    12.3p 
Adjusted cost: income ratio         87%      68%      61%      68%      68%      62%      62%      61% 
Basic earnings per share         (5.0p)     3.7p   (1.2p)     6.3p   (4.5p)   (1.4p)     5.7p   (4.6p) 
Cost: income ratio                  89%      70%      85%      71%      90%      85%      69%      96% 
 
 
 
Adjusted Profit/(Loss) Before       Q413   Q313   Q213   Q113   Q412   Q312   Q212   Q112 
 Tax 
by Business                         GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
UK RBB                               212    351    333    299    275    358    360    232 
Europe RBB                         (181)  (106)  (247)  (462)  (114)   (81)   (76)   (72) 
Africa RBB                            60    132    131     81    105     34     51    132 
Barclaycard                          335    397    412    363    335    396    404    347 
Investment Bank                    (329)    463  1,074  1,315    760    988  1,060  1,182 
Corporate Banking                    123    276    219    183     61     88    108    203 
Wealth and Investment Management    (73)      7   (13)     60    105     70     49     50 
Head Office and Other Operations      44  (135)  (104)   (53)  (132)     12   (12)    321 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
Total (loss)/profit before 
 tax                                 191  1,385  1,805  1,786  1,395  1,865  1,944  2,395 
 

1 Adjusted basic and basic earnings per share has been restated to reflect the impact of the rights issue.

Business Results by Quarter

 
                                  Q413   Q313   Q213   Q113   Q412   Q312   Q212   Q112 
UK Retail and Business Banking    GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted basis 
Total income net of insurance 
 claims                          1,149  1,172  1,135  1,067  1,077  1,123  1,118  1,066 
Credit impairment charges 
 and other provisions             (88)   (81)   (89)   (89)   (71)   (76)   (46)   (76) 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Net operating income             1,061  1,091  1,046    978  1,006  1,047  1,072    990 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)              (709)  (710)  (689)  (704)  (718)  (689)  (713)  (757) 
UK bank levy                      (21)      -      -      -   (17)      -      -      - 
Costs to achieve Transform       (119)   (29)   (27)      -      -      -      -      - 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Operating expenses               (849)  (739)  (716)  (704)  (735)  (689)  (713)  (757) 
Other net (expense)/income           -    (1)      3     25      4      -      1    (1) 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted profit before tax         212    351    333    299    275    358    360    232 
 
Adjusting items 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Provision for PPI redress            -      -  (660)      -  (330)  (550)      -  (300) 
=============================== 
Statutory profit/(loss) 
 before tax                        212    351  (327)    299   (55)  (192)    360   (68) 
 
 
 
Europe Retail and Business 
 Banking 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted and statutory basis 
Total income net of insurance 
 claims                           154    160    176    176    161    168    191    188 
Credit impairment charges 
 and other provisions            (78)   (67)   (72)   (70)   (74)   (58)   (71)   (54) 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Net operating income               76     93    104    106     87    110    120    134 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)             (188)  (203)  (207)  (215)  (185)  (193)  (200)  (209) 
UK bank levy                     (26)      -      -      -   (20)      -      -      - 
Costs to achieve Transform       (46)    (1)      -  (356)      -      -      -      - 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Operating expenses              (260)  (204)  (207)  (571)  (205)  (193)  (200)  (209) 
Other net income/(expense)          3      5  (144)      3      4      2      4      3 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted and statutory loss 
 before tax                     (181)  (106)  (247)  (462)  (114)   (81)   (76)   (72) 
 
 
 
 
Africa Retail and Business 
 Banking 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted and statutory basis 
Total income net of insurance 
 claims                           622    643    684    668    721    714    729    764 
Credit impairment charges 
 and other provisions            (59)   (57)   (94)  (114)  (142)  (176)  (208)  (106) 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Net operating income              563    586    590    554    579    538    521    658 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)             (462)  (454)  (452)  (474)  (455)  (506)  (471)  (528) 
UK bank levy                     (28)      -      -      -   (24)      -      -      - 
Costs to achieve Transform       (15)    (2)    (9)      -      -      -      -      - 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Operating expenses              (505)  (456)  (461)  (474)  (479)  (506)  (471)  (528) 
Other net income                    2      2      2      1      5      2      1      2 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted and statutory profit 
 before tax                        60    132    131     81    105     34     51    132 
 
 
 

Business Results by Quarter

 
                                         Q4 13    Q3 13    Q2 13    Q1 13    Q4 12    Q3 12    Q2 12    Q1 12 
Barclaycard                               GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted basis 
Total income net of insurance 
 claims                                  1,220    1,223    1,190    1,153    1,140    1,092    1,079    1,033 
Credit impairment charges 
 and other provisions                    (314)    (334)    (313)    (303)    (286)    (271)    (242)    (250) 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Net operating income                       906      889      877      850      854      821      837      783 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)                      (514)    (498)    (467)    (496)    (508)    (432)    (441)    (445) 
UK bank levy                              (24)        -        -        -     (16)        -        -        - 
Costs to achieve Transform                (38)      (6)      (5)        -        -        -        -        - 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Operating expenses                       (576)    (504)    (472)    (496)    (524)    (432)    (441)    (445) 
Other net income                             5       12        7        9        5        7        8        9 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted profit before tax                 335      397      412      363      335      396      404      347 
 
Adjusting items 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Provision for PPI redress                    -        -    (690)        -    (270)    (150)        -        - 
===================================== 
Statutory profit/(loss) 
 before tax                                335      397    (278)      363       65      246      404      347 
 
Investment Bank(1) 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted and statutory basis 
    Macro Products                         625      472      900    1,113      800      748    1,040    1,436 
    Credit Products                        460      494      513      960      492      701      665      796 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
FICC                                     1,085      966    1,413    2,073    1,292    1,449    1,705    2,232 
Equities and Prime Services                496      645      825      706      454      523      615      591 
Investment Banking                         590      525      528      557      620      493      509      515 
Principal Investments                       32        1       20        9       26       30      139       11 
Exit Quadrant                             (54)     (26)      224      118      202      226       56       87 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Total income                             2,149    2,111    3,010    3,463    2,594    2,721    3,024    3,436 
Credit impairment (charges)/releases 
 and other provisions                     (14)     (25)    (195)       14        1      (3)    (121)     (81) 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Net operating income                     2,135    2,086    2,815    3,477    2,595    2,718    2,903    3,355 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)                    (2,044)  (1,622)  (1,697)  (2,054)  (1,644)  (1,737)  (1,849)  (2,195) 
UK bank levy                             (333)        -        -        -    (206)        -        -        - 
Costs to achieve Transform                (87)      (6)     (53)    (116)        -        -        -        - 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Operating expenses                     (2,464)  (1,628)  (1,750)  (2,170)  (1,850)  (1,737)  (1,849)  (2,195) 
Other net income                             -        5        9        8       15        7        6       22 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted and statutory (loss)/profit 
 before tax                              (329)      463    1,074    1,315      760      988    1,060    1,182 
 
 
 
Corporate Banking 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted basis 
Total income net of insurance 
 claims                           764    799    780    772    746    717    734    849 
Credit impairment charges 
 and other provisions           (134)  (118)  (128)  (130)  (240)  (214)  (223)  (208) 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Net operating income              630    681    652    642    506    503    511    641 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)             (396)  (393)  (430)  (422)  (412)  (421)  (402)  (437) 
UK bank levy                     (51)      -      -      -   (39)      -      -      - 
Costs to achieve Transform       (60)   (13)    (4)   (37)      -      -      -      - 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Operating expenses              (507)  (406)  (434)  (459)  (451)  (421)  (402)  (437) 
Other net income/(expenses)         -      1      1      -      6      6    (1)    (1) 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted profit before tax        123    276    219    183     61     88    108    203 
 
Adjusting items 
==============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Provision for interest rate 
 hedging products 
 redress                            -      -  (650)      -  (400)      -  (450)      - 
Statutory profit/(loss) 
 before tax                       123    276  (431)    183  (339)     88  (342)    203 
 

1 2012 FICC and Exit Quadrant amounts restated to appropriately reflect the Exit Quadrant portfolio.

Business Results by Quarter

 
Wealth and Investment Management   Q4 13  Q3 13  Q2 13  Q1 13  Q4 12  Q3 12  Q2 12  Q1 12 
                                    GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted basis 
Total income net of insurance 
 claims                              459    449    462    469    483    443    442    452 
Credit impairment charges 
 and other provisions               (33)   (39)   (35)   (14)   (13)    (6)   (12)    (7) 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
Net operating income                 426    410    427    455    470    437    430    445 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)                (415)  (361)  (410)  (400)  (361)  (369)  (380)  (395) 
UK bank levy                         (6)      -      -      -    (4)      -      -      - 
Costs to achieve Transform          (81)   (44)   (33)      -      -      -      -      - 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
Operating expenses                 (502)  (405)  (443)  (400)  (365)  (369)  (380)  (395) 
Other net income/(expense)             3      2      3      5      -      2    (1)      - 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted (loss)/profit before 
 tax                                (73)      7   (13)     60    105     70     49     50 
 
Adjusting items 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
Goodwill impairment                 (79)      -      -      -      -      -      -      - 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
Statutory (loss)/profit 
 before tax                        (152)      7   (13)     60    105     70     49     50 
 
 
Head Office and Other Operations 
=====================================  ====  =====  =====  =====  =====  =======  =====  ======= 
Adjusted basis 
Total income/(expense) net 
 of insurance claims                    122  (112)  (100)   (34)   (55)       24     68      319 
Credit impairment releases/(charges) 
 and other provisions                     2    (1)      1      -      -      (1)    (3)      (2) 
=====================================  ====  =====  =====  =====  =====  =======  =====  ======= 
Net operating income/(expense)          124  (113)   (99)   (34)   (55)       23     65      317 
Operating expenses (excluding 
 UK bank levy and costs to 
 achieve Transform)                    (49)   (21)    (7)   (17)   (61)      (6)   (99)        1 
UK bank levy                           (15)      -      -      -   (19)        -      -        - 
Costs to achieve Transform             (22)      -      5    (5)      -        -      -        - 
=====================================  ====  =====  =====  =====  =====  =======  =====  ======= 
Operating expenses                     (86)   (21)    (2)   (22)   (80)      (6)   (99)        1 
Other net income/(expense)                6    (1)    (3)      3      3      (5)     23        2 
=====================================  ====  =====  =====  =====  =====  =======  =====  ======= 
Adjusted profit/(loss) before 
 tax                                     44  (135)  (104)   (53)  (132)       12   (11)      320 
 
Adjusting items 
=====================================  ====  =====  =====  =====  =====  =======  =====  ======= 
Own credit                             (95)  (211)    337  (251)  (560)  (1,074)  (325)  (2,620) 
Gain on disposal of investment 
 in BlackRock Inc.                        -      -      -      -      -        -    227        - 
Statutory (loss)/profit 
 before tax                            (51)  (346)    233  (304)  (692)  (1,062)  (109)  (2,300) 
 

Performance Management

Remuneration

Ensuring that Barclays has the right people in the right roles serving our customers and clients effectively in a highly competitive global banking environment is vital to our ability to generate sustainable shareholder returns. This requires that the way in which we reward employees is competitive.

When considering the appropriate level of incentive awards for 2013, the Board Remuneration Committee has had to establish the right balance between ensuring that the progress on repositioning compensation, which began in 2011, was not undone, whilst also ensuring Barclays remains competitive in this area and compensation continues to reflect performance.

In 2013, there was good performance in the UK Retail and Corporate Banking businesses, along with continued strong growth in Barclaycard. The European, African and Wealth businesses performed less well, and are in a process of transition to improve returns. Within the Investment Bank, Equities saw very good growth and continued to outperform the market. Improved performance in Investment Banking was driven by increased deal issuance. Income in FICC, reflecting market trends, was more subdued in 2013. Incentive awards for 2013 reflect the relative performance of these key sectors, together with the on-going strengthening of thecontrol environment as part of the Transform strategy.

As set out in the 2012 Remuneration Report, the Board Remuneration Committee and management took measured risks while granting the 2012 incentive awards by significantly driving down the total incentives awarded. In making the 2013 incentives decisions, the Board Remuneration Committee has intended to protect the health of the franchise with the aim that Barclays remains true to its policy of paying competitively and paying for performance.

These considerations, together with the impacts of business mix referred to above, led to total incentive awards granted increasing from GBP2,168m in 2012 to GBP2,378m in 2013. However, they were GBP1.1bn lower than 2010 which demonstrated the impact of the repositioning work over the last three years.

As in 2012, the total incentive awards in 2013 were determined after making appropriate risk adjustments to reflect significant risk events. Total risk adjustments of GBP290m were made in 2013 (2012: GBP1,160m). Of this, GBP176m (2012: GBP300m) of adjustments were made through reductions in incentive awards that were granted in previous years and GBP114m (2012: GBP860m) of reductions were made from total incentive awards granted in 2013. Whilst the overall incentive awards granted in 2013 were up on 2012, it is important to note that on a pre-risk adjusted basis, the 2013 incentive awards of GBP2,492m have reduced 18% from 2012.

Barclays continues to have constructive engagement and dialogue with its shareholders and other key stakeholders in respect of remuneration and remains committed to its intention of paying no more than is necessary to maximise the long-term value and health of the bank.

Incentive awards

- Total incentive awards granted increased to GBP2,378m (2012: GBP2,168m) and incentive awards in the Investment Bank increased to GBP1,574m (2012: GBP1,394m)

- For the Group the incentive awards granted were 32% (GBP1,106m) below 2010. In the Investment Bank incentive awards granted were 41% (GBP1,086m) below 2010

- Within compensation there has been strong differentiation on the basis of individual performance to allow the Group to manage compensation costs but also to remain competitive

- Average value of incentive awards granted per Group employee is GBP17,000 (2012: GBP15,600) with the average value of incentive awards granted per Investment Bank employee of GBP60,100 (2012: GBP54,500). Average value of incentive awards granted per Group employee excluding the Investment Bank is GBP7,100 (2012: GBP6,800)

- The proportion of the bonus pool that is deferred continues to significantly exceed the PRA's Remuneration Code's minimum requirements and is expected to remain amongst the highest deferral levels globally. 2013 bonuses awarded to Managing Directors in the Investment Bank were 100% deferred

Performance Management

 
Total Incentive Awards Granted - Current 
 Year and Deferred 
 
 
 
 Barclays Group    Investment Bank 
 
 
                               Year Ended         Year Ended                   Year Ended         Year Ended 
                                 31.12.13           31.12.12                     31.12.13           31.12.12 
                                     GBPm               GBPm  % Change               GBPm               GBPm  % Change 
======================  =================  =================  ========  =================  =================  ======== 
Current year cash 
 bonus                                942                852        11                477                399        20 
Current year share 
 bonus                                 15                 15         -                  5                  6      (17) 
======================  =================  =================  ========  =================  =================  ======== 
Total current year 
 bonus                                957                867        10                482                405        19 
 
Deferred cash bonus                   564                489        15                521                447        17 
Deferred share bonus                  576                498        16                521                446        17 
======================  =================  =================  ========  =================  =================  ======== 
Total deferred bonus                1,140                987        16              1,042                893        17 
 
Commissions, 
 commitments 
 and other incentives                 281                314      (11)                 50                 96      (48) 
 
Total incentive awards 
 granted                            2,378              2,168        10              1,574              1,394        13 
 
Proportion of bonus 
 that is deferred(1)                  54%                53%                          68%                69% 
Total employees (full 
 time equivalent)                139,600            139,200          -            26,200             25,600          2 
Average incentive 
 award 
 granted per employee           GBP17,000          GBP15,600         9          GBP60,100          GBP54,500        10 
 

Deferred bonuses are payable only once an employee meets certain conditions, including a specified period of service. This

creates a timing difference between the communication of the bonus pool and the charges that appear in the income

statement which are reconciled in the table below:

 
 
Reconciliation of Total Incentive Awards Granted to Income Statement 
Charge 
 
 
 
 Barclays Group    Investment Bank 
 
 
                            Year Ended  Year Ended            Year Ended  Year Ended 
                              31.12.13    31.12.12              31.12.13    31.12.12 
                                  GBPm        GBPm  % Change        GBPm        GBPm  % Change 
==========================  ==========  ==========  ========  ==========  ==========  ======== 
Total incentive awards 
 for 2013                        2,378       2,168        10       1,574       1,394        13 
Less: deferred bonuses 
 awarded in 2013               (1,140)       (987)        16     (1,042)       (893)        17 
Add: current year charges 
 for deferred bonuses 
 from previous years             1,147       1,223       (6)       1,042       1,117       (7) 
Other(2)                           169          21                   144          75        92 
==========================  ==========  ==========  ========  ==========  ==========  ======== 
Income statement charge 
 for performance costs           2,554       2,425         5       1,718       1,693         1 
 

- Employees only become eligible to receive payment from a deferred bonus once all of the relevant conditions have been fulfilled, including the provision of services to the Group

- The income statement charge for performance costs reflects the charge for employees' actual services provided to the Group during the relevant calendar year (including where those services fulfil performance conditions attached to previously deferred bonuses). It does not include charges for deferred bonuses where performance conditions have not been met

- As a consequence, while the 2013 incentive awards granted increased 10% compared to 2012, the income statement charge for performance costs increased 5%

1 Calculated as total deferred bonus divided by the sum of total current year bonus and total deferred bonus.

2 Difference between incentive awards granted and income statement charge for commissions, commitments and other long-term incentives.

Performance Management

 
Income Statement Charge 
                          Barclays Group    Investment Bank 
 
 
                                       Year      Year                        Year              Year 
                                      Ended     Ended                       Ended             Ended 
                                   31.12.13  31.12.12                    31.12.13          31.12.12 
                                       GBPm      GBPm  % Change              GBPm              GBPm           % Change 
=================================  ========  ========  ========  ================  ================  ================= 
Deferred bonus charge                 1,147     1,223       (6)             1,042             1,117                (7) 
Current year bonus charges              957       867        10               482               405                 19 
Commissions, commitments 
 and other incentives                   450       335        34               194               171                 13 
=================================  ========  ========  ========  ================  ================  ================= 
Performance costs                     2,554     2,425         5             1,718             1,693                  1 
Salaries                              4,981     5,254       (5)             2,092             2,203                (5) 
Social security costs                   715       685         4               305               297                  3 
Post retirement benefits                688       612        12               161               147                 10 
Allowances and trading incentives       211       262      (19)                88               123               (28) 
Other compensation costs(1)             467       521      (10)               270               204                 32 
=================================  ========  ========  ========  ================  ================  ================= 
Total compensation costs(2)           9,616     9,759       (1)             4,634             4,667                (1) 
 
Other resourcing costs 
=================================  ========  ========  ========  ================  ================  ================= 
Outsourcing                           1,084       999         9                26                31               (16) 
Redundancy and restructuring            687        68                         186                41 
Temporary staff costs                   551       481        15               255               227                 12 
Other                                   217       160        36                77                68                 13 
=================================  ========  ========  ========  ================  ================  ================= 
Total other resourcing costs          2,539     1,708        49               544               367                 48 
 
Total staff costs                    12,155    11,467         6             5,178             5,034                  3 
 
Compensation as % of adjusted 
 net income                           38.3%     37.5%                       44.1%             40.3% 
Compensation as % of adjusted 
 income                               34.2%     33.2%                       43.2%             39.6% 
 

- Total staff costs increased 6% to GBP12,155m, principally reflecting a GBP619m increase in redundancy and restructuring charges, a 5% increase in performance costs and a 9% increase in outsourcing

- Performance costs increased 5% to GBP2,554m, reflecting a 10% increase to GBP957m in charges for current year cash and share bonuses and a 34% increase in commissions, commitments and other incentives to GBP450m. This was offset by a 6% decrease in the charge for deferred bonuses to GBP1,147m

- Redundancy and restructuring charges increased GBP619m to GBP687m, due to a number of Transform initiatives

 
Number of employees (full time equivalent) 
 by Business                                31.12.13  31.12.12 
 
 
UK RBB                              32,900   33,000 
Europe RBB                           5,900    7,500 
Africa RBB                          41,300   40,500 
Barclaycard                         12,100   11,100 
Investment Bank                     26,200   25,600 
Corporate Banking                   12,800   13,000 
Wealth and Investment Management     8,300    8,300 
Head Office and Other Operations       100      200 
=================================  =======  ======= 
Total                              139,600  139,200 
 

1 Investment Bank other compensation costs include allocations from Head Office and net recharges relating to compensation costs incurred in the Investment Bank but charged to other businesses and charges from other businesses to the Investment Bank.

2 In addition, GBP346m of Group compensation (2012: GBP44m) was capitalised as internally generated software.

Performance Management

Deferred bonuses awarded are expected to be charged to the income statement in the years outlined in the table that follows

 
Year in which Income Statement charge is expected to be taken for 
 Deferred Bonuses awarded to date(1) 
 
 
Actual  Expected(2) 
 
 
                                         Year Ended  Year Ended  Year Ended  2015 and 
                                           31.12.12    31.12.13    31.12.14    beyond 
Barclays Group                                 GBPm        GBPm        GBPm      GBPm 
=======================================  ==========  ==========  ==========  ======== 
Deferred bonuses from 2010 and earlier 
 bonus pools                                    557         192          21         - 
Deferred bonuses from 2011 bonus 
 pool                                           666         429         157        25 
Deferred bonuses from 2012 bonus 
 pool                                             -         526         299       155 
Deferred bonuses from 2013 bonus 
 pool                                             -           -         616       492 
=======================================  ==========  ==========  ==========  ======== 
Income statement charge for deferred 
 bonuses                                      1,223       1,147       1,093       672 
 
Investment Bank 
=======================================  ==========  ==========  ==========  ======== 
Deferred bonuses from 2010 and earlier 
 bonus pools                                    517         178          19         - 
Deferred bonuses from 2011 bonus 
 pool                                           600         384         143        22 
Deferred bonuses from 2012 bonus 
 pool                                             -         480         272       143 
Deferred bonuses from 2013 bonus 
 pool                                             -           -         570       452 
=======================================  ==========  ==========  ==========  ======== 
Income statement charge for deferred 
 bonuses                                      1,117       1,042       1,004       617 
 
 
                                                                           Year(s) in which 
                                                                            Income Statement 
Bonus Pool Component   Expected Grant Date   Expected Payment Date(s)(3)    Charge Arises(4) 
=====================  ====================  ============================  ================= 
Current year 
 cash bonus            -- February 2014      -- February 2014              -- 2013 
=====================  ====================  ============================  ================= 
Current year           -- February/March     -- February 2014 to 
 share bonus            2014                  September 2014               -- 2013 
=====================  ====================  ============================  ================= 
Deferred cash 
 bonus                 -- March 2014         -- March 2015 (33.3%)         -- 2014 (48%) 
  -- March 2016 (33.3%)                                                    -- 2015 (35%) 
  -- March 2017 (33.3%)                                                    -- 2016 (15%) 
                                                                           -- 2017 (2%) 
  =======================================================================  ================= 
Deferred share 
 bonus                 -- March 2014         -- March 2015 (33.3%)         -- 2014 (48%) 
  -- March 2016 (33.3%)                                                    -- 2015 (35%) 
  -- March 2017 (33.3%)                                                    -- 2016 (15%) 
                                                                           -- 2017 (2%) 
  =======================================================================  ================= 
 

1 The actual amount charged depends upon whether conditions have been met and will vary compared with the above expectation. Charges for deferred bonuses include amounts for other incentives, such as commitments, which are awarded on a deferred basis.

   2     Does not include the impact of grants which will be made in 2014 and 2015. 

3 Payments are subject to all conditions being met prior to the expected payment date. In addition, employees receiving a deferred cash bonus may be awarded a service credit of 10% of the initial value of the award at the time that the final instalment is made, subject to continued employment.

   4     The income statement charge is based on the period over which conditions are met. 

Performance Management

Returns and Equity by Business

Returns on average equity and average tangible equity are calculated as profit for the period attributable to ordinary equity holders of the parent divided by average allocated equity or average allocated tangible equity for the period as appropriate, excluding non-controlling and other equity interests. Average allocated equity has been calculated as 10.5% of average risk weighted assets for each business, adjusted for capital deductions, including goodwill and intangible assets, reflecting the assumptions the Group uses for capital planning purposes. The higher capital level currently held, reflecting Core Tier 1 capital ratio of 13.2% as at 31 December 2013, is allocated to Head Office and Other Operations. Average allocated tangible equity is calculated using the same method but excludes goodwill and intangible assets.

 
Adjusted  Statutory 
 
 
                                     Year Ended               Year Ended             Year Ended             Year Ended 
Perfor                                 31.12.13                 31.12.12               31.12.13               31.12.12 
Return on Average Equity                      %                        %                      %                      % 
=========================  ====================  =======================  =====================  ===================== 
UK RBB                                     11.5                     12.3                    4.9                  (0.3) 
Europe RBB                               (45.2)                   (12.9)                 (45.2)                 (12.9) 
Africa RBB                                  0.4                    (0.1)                    0.4                  (0.1) 
Barclaycard                                18.4                     19.8                    8.3                   13.3 
Investment Bank                             8.2                     12.7                    8.2                   12.7 
Corporate Banking                           3.1                      2.9                  (3.5)                  (5.4) 
Wealth and Investment 
 Management                               (1.0)                     11.2                  (4.5)                   11.2 
=========================  ====================  =======================  =====================  ===================== 
Group excluding Head 
 Office and Other 
 Operations                                 5.8                      9.8                    2.3                    5.9 
Head Office and Other 
 Operations 
 impact                                   (1.3)                    (0.8)                  (1.3)                  (7.1) 
=========================  ====================  =======================  =====================  ===================== 
Total                                       4.5                      9.0                    1.0                  (1.2) 
 
Return on Average 
Tangible Equity 
=========================  ====================  =======================  =====================  ===================== 
UK RBB                                     20.0                     22.9                    8.5                  (0.6) 
Europe RBB                               (49.6)                   (14.2)                 (49.6)                 (14.2) 
Africa RBB(1)                               0.8                    (0.2)                    0.8                  (0.2) 
Barclaycard                                24.5                     26.9                   11.1                   18.0 
Investment Bank                             8.5                     13.1                    8.5                   13.1 
Corporate Banking                           3.3                      3.1                  (3.6)                  (5.7) 
Wealth and Investment 
 Management                               (1.4)                     15.5                  (5.9)                   15.5 
=========================  ====================  =======================  =====================  ===================== 
Group excluding Head 
 Office and Other 
 Operations                                 7.0                     11.8                    2.7                    7.1 
Head Office and Other 
 Operations 
 impact                                   (1.7)                    (1.2)                  (1.5)                  (8.5) 
=========================  ====================  =======================  =====================  ===================== 
Total                                       5.3                     10.6                    1.2                  (1.4) 
 
Attributable                               GBPm                     GBPm                   GBPm                   GBPm 
profit/(loss) 
-------------------------  --------------------  -----------------------  ---------------------  --------------------- 
UK RBB                                      917                      875                    389                   (21) 
Europe RBB                                (964)                    (277)                  (964)                  (277) 
Africa RBB                                    9                      (4)                      9                    (4) 
Barclaycard                               1,006                      975                    454                    653 
Investment Bank                           1,548                    2,680                  1,548                  2,680 
Corporate Banking                           247                      228                  (273)                  (419) 
Wealth and Investment 
 Management                                (24)                      222                  (103)                    222 
Head Office and Other 
 Operations(2)                            (344)                     (64)                  (520)                (3,458) 
-------------------------  --------------------  -----------------------  ---------------------  --------------------- 
Total                                     2,395                    4,635                    540                  (624) 
 
                                                                                        Average Tangible 
                                         Average Equity(3)                                  Equity(3) 
 
 
UK RBB                                 7,984   7,121   4,581   3,815 
Europe RBB                             2,133   2,143   1,943   1,957 
Africa RBB                             2,327   2,658   1,087   1,234 
Barclaycard                            5,468   4,924   4,106   3,623 
Investment Bank                       18,966  21,173  18,264  20,468 
Corporate Banking                      7,854   7,739   7,481   7,369 
Wealth and Investment Management       2,306   1,981   1,746   1,436 
Head Office and Other Operations(2)    5,130   4,313   5,110   4,311 
------------------------------------  ------  ------  ------  ------ 
Total(2)                              52,168  52,052  44,318  44,213 
 

1 The return on average tangible equity for Africa RBB for 2012 has been revised to exclude amounts relating to Absa Group's non-controlling interests.

2 Includes risk weighted assets and capital deductions in Head Office and Other Operations, plus the residual balance of average ordinary shareholders' equity and tangible ordinary shareholders' equity.

3 Group average ordinary shareholders' equity and average tangible ordinary shareholders' equity exclude the cumulative impact of own credit on retained earnings for the calculation of adjusted performance measures.

Performance Management

Costs to achieve Transform

-- On 12 February 2013 the Group announced the Strategic Review which included reducing operating expenses by GBP1.7bn to GBP16.8bn by 2015

-- Costs to achieve Transform totalled GBP1,209m in 2013. Major restructuring initiatives of GBP852m principally related to the cost of reducing the scale of activities and redundancies in Europe RBB, the Investment Bank, across Europe, Asia and America, and UK RBB. Other Transform costs of GBP356m were primarily driven by investment in technology and process improvements that will reduce future operating costs and enhance customer and client propositions

 
 
Costs to achieve Transform by business   Year Ended 31.12.13 
 
 
                                   Major Restructuring  Other Transform  Total costs 
                                           Initiatives            costs   to achieve 
                                                                           Transform 
                                                  GBPm             GBPm         GBPm 
=================================  ===================  ===============  =========== 
UK RBB                                             129               46          175 
Europe RBB                                         356               47          403 
Africa RBB                                           -               26           26 
Barclaycard                                          1               48           49 
Investment Bank                                    191               71          262 
Corporate Banking                                   94               20          114 
Wealth and Investment Management                    82               76          158 
Head Office and Other Operations                     -               22           22 
=================================  ===================  ===============  =========== 
Total costs to achieve Transform                   853              356        1,209 
 
 
 
 
 
Adjusted performance measures                                 Return    Cost: 
 by business excluding costs    Adjusted profit before    on average   income 
 to achieve Transform                    tax               equity(1)    ratio 
 
 
                                        Year       Year                 Year       Year 
                                       Ended      Ended                Ended      Ended 
                                    31.12.13   31.12.12             31.12.13   31.12.13 
                                        GBPm       GBPm  % Change          %          % 
=================================  =========  =========  ========  =========  ========= 
UK RBB                                 1,370      1,225        12      13.2%        63% 
Europe RBB                             (593)      (343)        73    (32.0%)       126% 
Africa RBB                               430        322        34       1.2%        71% 
Barclaycard                            1,556      1,482         5      19.0%        42% 
Investment Bank                        2,785      3,990      (30)       9.1%        72% 
Corporate Banking                        915        460        99       4.2%        54% 
Wealth and Investment Management         139        274      (49)       3.8%        87% 
Head Office and Other Operations       (226)        189               (1.5%) 
=================================  =========  =========  ========  =========  ========= 
Total profit before tax                6,376      7,599      (16)       6.1%        66% 
 
 

1 Return on average equity for Head Office and Other Operations represents the dilution for the Group.

Performance Management

Exit Quadrant Assets

-- On 12 February 2013, the Group announced as part of its Strategic Review that, following a rigorous bottom-up analysis of each of its businesses based on the attractiveness of the sectors they operate in and their ability to generate sustainable returns on equity above cost of equity, it would be exiting assets

   --      The table below presents selected financial data for these Exit Quadrant assets 
 
                Balance Sheet 
CRD IV RWAs(1)      Assets     Year Ended 31.12.13 
 
 
                                                                                                        Net 
                                                                                                  operating 
                                 As at      As at      As at      As at     Income/  Impairment     income/ 
                              31.12.13   31.12.12   31.12.13   31.12.12   (Expense)     release   (expense) 
Investment bank                  GBPbn      GBPbn      GBPbn      GBPbn        GBPm        GBPm        GBPm 
===========================  =========  =========  =========  =========  ==========  ==========  ========== 
US Residential Mortgages           1.1        5.3        0.5        2.2         478           -         478 
Commercial Mortgages 
 and Real Estate                   1.6        3.1        2.0        4.0         182           -         182 
Leveraged and Other 
 Loans                             9.7       10.1        6.0       11.5        (88)          11        (77) 
CLOs and Other Insured 
 Assets                            3.2        5.9       11.7       16.3       (281)           -       (281) 
Structured Credit and 
 other                             3.8        9.4        5.2        8.6       (128)           -       (128) 
Monoline Derivatives               2.2        3.1        0.3        0.6        (21)           -        (21) 
Corporate Derivatives              1.9        8.3        2.2        3.6           -           -           - 
===========================  =========  =========  =========  =========  ==========  ==========  ========== 
Portfolio Assets                  23.5       45.2       27.9       46.8         142          11         153 
Pre-CRD IV Rates Portfolio        18.7       33.9 
===========================  =========  ========= 
Total Investment Bank             42.2       79.1 
 
Corporate Banking European 
 assets                            3.2        5.0        2.6        3.9          80       (321)       (241) 
 
Europe RBB assets                  9.0        9.7       21.3       22.9         118       (187)        (69) 
===========================  =========  ========= 
Total                             54.4       93.8 
 

-- Exit Quadrant income shown on page 46 differs from the income above due to revenues relating to associated litigation matters and recoverability of certain assets not yet received from the 2008 US Lehman acquisition

-- The CRD IV RWAs of the Exit Quadrant businesses decreased GBP39.4bn to GBP54.4bn including reductions of

GBP36.9bn in the Investment Bank. This reflects reductions in Investment Bank portfolio assets of GBP21.7bn to GBP23.5bn,

relating to US Residential, Structured Credit Portfolios and optimisation initiatives within the derivatives portfolio. Pre-CRD IV Rates derivatives RWAs decreased GBP15.2bn to GBP18.7bn. RWAs in Corporate Banking and Europe RBB Exit Quadrant portfolios decreased due to continued asset run down

-- Portfolio Assets balance sheet assets decreased GBP18.9bn to GBP27.9bn driven by net sales and paydowns across asset classes. Income of GBP142m was primarily driven by gains relating to US Residential Mortgage exposures, partially offset by funding charges on Collateralised Loan Obligations and Other Insured Assets and the acceleration of disposals. Portfolio Assets income reduced to GBP142m (2012: GBP389m), largely driven by a reduction in fair value gains on US Residential Mortgages and sale of Commercial Real Estate loans

-- Corporate Banking Exit Quadrant balance sheet assets in Europe decreased GBP1.3bn to GBP2.6bn largely driven by

reductions in Spain and Portugal

-- Europe RBB Exit Quadrant balance sheet assets decreased GBP1.6bn to GBP21.3bn largely driven by mortgage reductions in Spain and Italy, partially offset by foreign currency movements

1 The table above provides an indication of the CRD IV RWAs that are currently allocated to the Exit Quadrant businesses.

Performance Management

 
Margins and Balances 
                                                             Year      Year 
                                                            Ended     Ended 
Analysis of Net Interest Income                          31.12.13  31.12.12 
                                                             GBPm      GBPm 
=======================================================  ========  ======== 
RBB, Corporate Banking and Wealth and Investment 
 Management Customer Income: 
- Customer assets                                           7,144     6,654 
- Customer liabilities                                      3,221     3,185 
=======================================================  ========  ======== 
Total                                                      10,365     9,839 
RBB, Corporate Banking and Wealth and Investment 
 Management Non-customer Income: 
- Product structural hedge(1)                                 843       962 
- Equity structural hedge(2)                                  337       317 
- Other                                                     (129)      (69) 
=======================================================  ========  ======== 
Total RBB, Corporate Banking and Wealth and Investment 
 Management Net Interest Income                            11,416    11,049 
Investment Bank                                               349       530 
Head Office and Other Operations                            (165)        75 
=======================================================  ========  ======== 
Group net interest income                                  11,600    11,654 
 

RBB, Corporate Banking and Wealth and Investment Management Net Interest Income (NII)

Barclays distinguishes the relative net interest contribution from customer assets and customer liabilities, and separates this from the contribution delivered by non-customer income, which principally arises from Group hedging activities.

Customer interest income

-- Customer NII increased to GBP10,365m (2012: GBP9,839m) driven by growth of 2% in average customer assets to GBP326bn and a 10bps increase in the customer asset margin to 2.19%. Customer liability interest income remained broadly constant; the result of a 14% increase in average liabilities to GBP322bn offset by a 12bps reduction to 100bps in the customer liability margin

-- The customer asset margin increased to 2.19% (2012: 2.09%) primarily due to reduced funding costs

-- The customer liability margin decreased to 1.00% (2012: 1.12%) driven by increased customer rates paid on deposits accounts in Corporate Banking, a change in product mix within Wealth towards lower margin products and reduced funding rates

Non-customer interest income

-- Non-customer NII decreased to GBP1,051m (2012: GBP1,210m) reflecting a reduction in the non-customer generated margin of 5bps to 0.16%. Group hedging activities continue to utilise structural interest rate hedges to mitigate the impact of the low interest environment on customer liabilities and the Group's equity

-- Product structural hedges generated a lower contribution of GBP843m (2012: GBP962m), as hedges were maintained in this period of continued low interest rates. Based on the current interest rate curves and the on-going hedging strategy, fixed rate returns on product structural hedges are expected to make a significant contribution in 2014

-- The contribution from equity structural hedges RBB, Barclaycard, Corporate Banking and Wealth and Investment Management remained broadly constant at GBP337m (2012: GBP317m)

Other Group interest income

-- Head office NII decreased GBP240m to a net expense of GBP165m reflecting the cost of funding surplus liquidity due to growth in customer deposits across the group offset by an adjustment to the carrying value of subordinated liabilities

-- Investment Bank NII decreased to GBP349m (2012: GBP530m) primarily due to a reduction in interest income from Exit Quadrant assets

Total contribution to Group net interest income from structural hedge income is down GBP140m to GBP1.6bn (2012: GBP1.7bn).

1 Product structural hedges convert short term interest margin volatility on product balances (such as non-interest bearing current accounts and managed rate deposits) into a more stable medium term rate and are built on a monthly basis to achieve a targeted maturity profile.

2 Equity structural hedges are in place to manage the volatility in net earnings generated by businesses on the Group's equity, with the impact allocated to businesses in line with their capital usage.

Performance Management

Net Interest Margin

-- The net interest margin for RBB, Corporate Banking and Wealth and Investment Management decreased 8bps to 1.76% (2012: 1.84%) reflecting the reduction in contribution from customer liabilities and Group hedging activities, combined with a reduced contribution from the higher margins in Africa RBB as ZAR depreciated against GBP. The net interest margin is expressed as a percentage of the sum of average customer assets and liabilities to reflect the impact of the margin generated on retail and commercial banking liabilities

-- The net interest margin expressed as a percentage of average customer assets actually increased from 3.47% to 3.50% in 2013

-- Net interest margin and customer asset and liability margins reflect movements in the Group's internal funding rates which are based on the cost to the Group of alternative funding in wholesale markets. The Group's internal funding rate prices intra-group funding and liquidity to appropriately give credit to businesses with net surplus liquidity and to charge those businesses in need of wholesale funding at a rate that is driven by prevailing market rates and includes a term premium. The objective is to price internal funding for assets and liabilities in line with the cost of alternative funding, which ensures there is a consistency between retail and wholesale sources

 
 Analysis of Net Interest Margin 
 
 
                                                                                                            Total 
                                                                                             Wealth          RBB, 
                                       Europe    Africa                 Corporate    and Investment     Corporate 
                             UK RBB       RBB       RBB   Barclaycard     Banking        Management    and Wealth 
 Year Ended 31.12.13              %         %         %             %           %                 %             % 
========================  =========  ========  ========  ============  ==========  ================  ============ 
 Customer asset 
  margin                       1.22      0.43      3.10          9.39        1.33              0.86          2.19 
 Customer liability 
  margin                       0.89      0.40      2.73        (0.29)        0.97              0.97          1.00 
 
 Customer generated 
  margin                       1.06      0.43      2.95          8.48        1.12              0.94          1.60 
 Non-customer generated 
  margin                       0.23      0.36      0.21        (0.19)        0.09              0.10          0.16 
 
 Net interest margin           1.29      0.79      3.16          8.29        1.21              1.04          1.76 
 
 Average customer 
  assets (GBPm)             134,297    39,387    27,330        36,276      66,724            22,418       326,432 
 Average customer 
  liabilities (GBPm)        128,310    13,887    18,093         3,741      97,558            60,596       322,185 
 
 Year Ended 31.12.12 
========================  =========  ========  ========  ============  ==========  ================  ============ 
 Customer asset 
  margin                       1.07      0.46      3.10          9.56        1.17              0.65          2.09 
 Customer liability 
  margin                       0.97      0.38      2.75        (0.60)        1.11              1.12          1.12 
 
 Customer generated 
  margin                       1.02      0.44      2.97          9.18        1.14              0.99          1.63 
 Non-customer generated 
  margin                       0.33      0.34      0.22        (0.52)        0.10              0.24          0.21 
 
 Net interest margin           1.35      0.78      3.19          8.66        1.24              1.23          1.84 
 
 Average customer 
  assets (GBPm)             124,275    39,996    32,155        33,470      69,041            19,670       318,607 
 Average customer 
  liabilities (GBPm)        111,753    14,824    19,610         1,286      85,620            50,083       283,176 
 
 

Performance Management

 
Analysis of Net Interest Margin-Quarterly 
 
 
                                                                                            Wealth            Total 
                                          Europe   Africa               Corporate   and Investment   RBB, Corporate 
                                 UK RBB      RBB      RBB  Barclaycard    Banking       Management       and Wealth 
Quarter Ended 31.12.13                %        %        %            %          %                %                % 
=============================  ========  =======  =======  ===========  =========  ===============  =============== 
Customer asset margin              1.27     0.43     3.16         9.19       1.34             0.98             2.20 
Customer liability 
 margin                            0.92     0.38     2.64       (0.27)       0.88             0.97             0.97 
 
Customer generated 
 margin                            1.10     0.42     2.95         8.17       1.06             0.97             1.58 
Non-customer generated 
 margin                            0.22     0.35     0.30       (0.10)       0.07             0.05             0.16 
 
Net interest margin                1.32     0.77     3.25         8.07       1.13             1.02             1.74 
 
Average customer assets 
 (GBPm)                         136,100   37,884   24,854       36,640     66,098           22,765          324,341 
Average customer liabilities 
 (GBPm)                         133,019   13,466   17,014        4,404     98,973           63,114          329,990 
 
Quarter Ended 30.09.13 
=============================  ========  =======  =======  ===========  =========  ===============  =============== 
Customer asset margin              1.26     0.37     3.07         9.56       1.41             0.87             2.25 
Customer liability 
 margin                            0.89     0.42     2.85       (0.24)       0.94             0.99             0.99 
 
Customer generated 
 margin                            1.08     0.39     2.98         8.57       1.13             0.96             1.62 
Non-customer generated 
 margin                            0.23     0.36     0.25       (0.18)       0.12             0.04             0.16 
 
Net interest margin                1.31     0.75     3.23         8.39       1.25             1.00             1.78 
 
Average customer assets 
 (GBPm)                         135,483   39,432   26,658       36,380     66,251           22,259          326,463 
Average customer liabilities 
 (GBPm)                         131,465   13,842   17,892        4,084     96,918           59,740          323,941 
 
Quarter Ended 30.06.13 
=============================  ========  =======  =======  ===========  =========  ===============  =============== 
Customer asset margin              1.25     0.47     3.19         9.34       1.34             0.75             2.19 
Customer liability 
 margin                            0.80     0.40     2.71       (0.30)       1.10             0.97             1.00 
 
Customer generated 
 margin                            1.03     0.45     3.00         8.46       1.20             0.91             1.60 
Non-customer generated 
 margin                            0.23     0.36     0.15       (0.22)       0.07             0.15             0.15 
 
Net interest margin                1.26     0.81     3.15         8.24       1.27             1.06             1.75 
 
Average customer assets 
 (GBPm)                         134,986   39,767   27,925       36,069     66,869           22,351          327,967 
Average customer liabilities 
 (GBPm)                         129,843   13,943   18,405        3,629     95,178           60,670          321,668 
 
Quarter Ended 31.03.13 
=============================  ========  =======  =======  ===========  =========  ===============  =============== 
Customer asset margin              1.10     0.45     2.92         9.49       1.24             0.85             2.12 
Customer liability 
 margin                            0.96     0.42     2.73       (0.35)       1.02             1.02             1.06 
 
Customer generated 
 margin                            1.03     0.44     2.85         8.77       1.11             0.97             1.62 
Non-customer generated 
 margin                            0.25     0.37     0.18       (0.28)       0.12             0.14             0.17 
 
Net interest margin                1.28     0.81     3.03         8.49       1.23             1.11             1.79 
 
Average customer assets 
 (GBPm)                         130,546   40,494   30,451       35,887     66,741           22,221          326,340 
Average customer liabilities 
 (GBPm)                         118,721   14,307   18,925        2,822     93,423           55,642          303,840 
 

Risk Management

Overview

Barclays Risk management responsibilities are laid out in the Enterprise Risk Management Framework (ERMF). This framework, which was introduced in 2013, creates clear ownership and accountability, ensures the Group's most significant risk exposures are understood and managed in accordance with agreed risk appetite, and ensures regular reporting of both risk exposures and the operating effectiveness of controls. It includes those risks incurred by Barclays that are foreseeable, continuous, and material enough to merit establishing specific bank-wide control frameworks. These are known as Key Risks and are grouped into six Principal Risks. Conduct and Reputation Risks were reclassified as Principal Risks in 2013. Further detail on how these risks are managed will be available in the 2013 Annual Report and Accounts.

The topics and associated key risks, by Principal Risk, covered in this report are described below:

 
 Principal Risks and Key Specific Risks                                   Topics Covered                                                Page 
==============================================================  =======  ============================================================  ===== 
 Funding Risk 
==============================================================  =======  ============================================================  ===== 
                                                                                                                                         52 
  *    Increasing capital requirements or changes to what is                *    Capital resources, risk weighted assets, balance        61 
        defined to constitute capital may constrain planned                       sheet leverage and significant regulatory changes      97 
        activities and increase costs and contribute to                                                                                  55 
        adverse impacts on earnings 
     *    Liquidity pool and funding structure 
 
   *    A material adverse deterioration in the Group's 
        financial performance can affect the Group's capacity                *    Eurozone balance sheet redenomination risk 
        to support further capital deployment 
 
     *    Impact of CRD IV 
   *    Changes in funding availability and costs may impact 
        the Group's ability to support normal business 
        activity and meet liquidity regulatory requirements 
 
 
   *    Whilst the text for CRD IV has now been issued, 
        uncertainty remains both to its implementation and 
        the additional variations applied to each country, 
        e.g. early implementation of leverage ratios 
=====================================================================================================================================  ===== 
 Credit Risk 
==============================================================  =======  ============================================================  ===== 
                                                                                                                                         67 
  *    Near term economic performance across major                          *    Total assets by valuation basis and underlying asset     68 
        geographies is expected to remain subdued, which may                      class                                                   70 
        adversely impact the Group. The possibility of a                                                                                  72 
        slowing of monetary stimulus by one or more                                                                                       86 
        governments has increased the uncertainty                            *    Loans and advances to customers and banks               92 
 
 
   *    The Group could be adversely impacted by                             *    Impairment, potential credit risk loans and covera 
                                                                             ge 
        deterioration in a country/region as a result of                          ratios 
        political instability or economic uncertainty 
 
     *    Retail credit risk 
   *    Possibility of falls in residential property prices 
        in the UK, South Africa and Western Europe. 
     *    Wholesale credit risk 
 
   *    Impact of increased unemployment, rising inflation 
        and potential interest rate rises in a number of                     *    Group exposures to Eurozone countries 
        countries in which the Group operates could adversely 
        impact consumer debt affordability and corporate 
        profitability 
 
 
   *    Possibility of a Eurozone crisis remains with the 
        risk of one or more countries reverting to a locally 
        denominated currency. This could directly impact the 
        Group should the value of assets and liabilities be 
        affected differently 
 
 
   *    Impact of potentially deteriorating sovereign credit 
        quality, particularly debt servicing and refinancing 
        capability 
 
 
   *    Large single name losses and deterioration in 
        specific sectors and geographies and deterioration in 
        the Exit Quadrant portfolio 
=====================================================================================================================================  ===== 
 

Risk Management

 
 Market Risk 
==============================================================  ======  =======================================  ===== 
                                                                                                                   98 
  *    A significant reduction in client volumes or market                 *    Analysis Investment Bank's DVaR    47 
        liquidity could result in lower fees and commission                                                        112 
        income and a longer time period between executing a 
        client trade, closing out a hedge, or exiting a                     *    Analysis of interest margins 
        position arising from that trade 
 
     *    Retirement benefit liabilities 
   *    Uncertain interest and exchange rate environment 
        could adversely impact the Group, for example 
        interest rate volatility can impact Barclays net 
        interest margin 
 
 
   *    Adverse movements between pension assets and 
        liabilities for defined benefit pension schemes could 
        contribute to a pension deficit 
===============================================================================================================  ===== 
 Operational Risk 
==============================================================  ======  =======================================  ===== 
                                                                                                                  114 
                                                                           *    Legal, competition and regulat 
  *    The industry continues to be subject to unprecedented               ory matters                             45 
        levels of regulatory change and scrutiny in many of 
        the countries in which the Group operates with past 
        business reviews and the new legislation/regulatory                 *    Costs to achieve Transform 
        frameworks driving heightened risk exposure 
 
 
   *    The Group is subject to a comprehensive range of 
        legal obligations and is operating in an increasingly 
        litigious environment 
 
 
   *    Increasing risk of cyber attacks to IT systems both 
        in quantity and sophistication, and risk to the 
        ongoing resilience and security of the Group's 
        infrastructure 
 
 
   *    The Transform agenda is driving a period of 
        significant strategic and organisational change, 
        which in the short term, during implementation, may 
        heighten operational risk exposure 
===============================================================================================================  ===== 
 Reputation Risk 
==============================================================  ======  =======================================  ===== 
                                                                                                                  114 
                                                                           *    Legal, competition and regulat 
  *    The reputation of the Group may be adversely affected               ory matters                             109 
        by failure or perceived failure to comply with 
        required/stated standards or to behave in accordance 
        with Barclays' purpose and values. This may impact                  *    Provisions 
        negatively on trust among stakeholders, make 
        engagement with them more difficult and result in a 
        more hostile businesses environment 
 
 
   *    Failure to identify and mitigate or manage 
        proactively reputation risks associated with business 
        decisions and emerging issues or events affecting 
        Barclays and the financial sector 
 
 
   *    Stakeholder perceptions continue to be impacted by 
        historical controversies 
===============================================================================================================  ===== 
 Conduct Risk 
==============================================================  ======  =======================================  ===== 
                                                                                                                  114 
                                                                           *    Legal, competition and regulat 
  *    Adverse impacts on customers and markets of current                 ory matters                             109 
        and future business model and strategy not being 
        robust, resilient or sustainable 
     *    Provisions 
 
   *    Governance and culture fail to ensure that our 
        business is run in the right way for our customers 
 
 
   *    Products and services offered are not designed 
        properly for customer purpose and/or not sold to the 
        right customers in the right way 
 
 
   *    New and existing customer expectations are not 
        serviced appropriately 
 
 
   *    Failing to protect our business, our clients and 
        market integrity against financial crime 
===============================================================================================================  ===== 
 

The comparatives on page 52 to 98 have been restated to reflect the implementation of IFRS 10 Consolidated Financial Statements and IAS 19 Employee Benefits (Revised 2011), the reallocation of elements of Head Office results to businesses and portfolio restatements between businesses, as detailed in our announcement on 16 April 2013.

Funding Risk - Capital

 
CRD III Capital Ratios                                         As at     As at 
                                                            31.12.13  31.12.12 
==========================================================  ========  ======== 
Core Tier 1                                                    13.2%     10.8% 
Tier 1                                                         15.7%     13.2% 
Total capital                                                  19.9%     17.0% 
 
Capital Resources                                               GBPm      GBPm 
==========================================================  ========  ======== 
Shareholders' equity (excluding non-controlling 
 interests) per balance sheet                                 55,385    50,615 
- Less: CRD IV additional Tier 1 equity(1)                   (2,063)         - 
Own credit cumulative loss(2)                                    806       804 
Unrealised losses/(gains) on available for sale 
 debt securities(2)                                                3     (417) 
Unrealised gains on available for sale equity (recognised 
 as tier 2 capital)(2)                                         (151)     (110) 
Cash flow hedging reserve(2)                                   (273)   (2,099) 
 
Non-controlling interests per balance sheet                    8,564     9,371 
- Less: Other Tier 1 capital - preference shares             (6,131)   (6,203) 
- Less: Non-controlling Tier 2 capital                         (478)     (547) 
Other regulatory adjustments to non-controlling 
 interests                                                      (23)     (171) 
 
Other regulatory adjustments and deductions: 
Defined benefit pension adjustment(2)                            195        49 
Goodwill and intangible assets(2)                            (7,618)   (7,622) 
50% excess of expected losses over impairment(2)               (787)     (648) 
50% of securitisation positions                                (503)     (997) 
Other regulatory adjustments                                   (142)     (303) 
==========================================================  ========  ======== 
Core Tier 1 capital                                           46,784    41,722 
 
Other Tier 1 capital: 
Preference shares                                              6,131     6,203 
Tier 1 notes(3)                                                  500       509 
Reserve Capital Instruments(3)                                 2,858     2,866 
 
Regulatory adjustments and deductions: 
50% of material holdings                                       (459)     (241) 
50% of the tax on excess of expected losses over 
 impairment                                                        6       176 
==========================================================  ========  ======== 
Total Tier 1 capital                                          55,820    51,235 
 
Tier 2 capital: 
Undated subordinated liabilities                               1,522     1,625 
Dated subordinated liabilities                                13,626    14,066 
Non-controlling Tier 2 capital                                   478       547 
Reserves arising on revaluation of property(2)                     7        39 
Unrealised gains on available for sale equity(2)                 153       110 
Collectively assessed impairment allowances                    1,875     2,002 
 
Tier 2 deductions: 
50% of material holdings                                       (459)     (241) 
50% excess of expected losses over impairment (gross 
 of tax)                                                       (793)     (824) 
50% of securitisation positions                                (503)     (997) 
 
Total capital regulatory adjustments and deductions: 
Investments that are not material holdings or qualifying 
 holdings                                                      (768)   (1,139) 
Other deductions from total capital                            (288)     (550) 
==========================================================  ========  ======== 
Total regulatory capital                                      70,670    65,873 
 
 
1 Additional Tier 1 instruments that are not eligible 
 for CRD III capital but are eligible under CRD IV 
 rules 
2 The capital impacts of these items are net of tax 
3 Tier 1 notes and reserve capital instruments are included in 
 subordinated liabilities in the consolidated balance sheet 
 

Funding Risk - Capital

 
Movement in Core Tier 1 Capital 
                                                         2013     2012 
                                                         GBPm     GBPm 
====================================================  =======  ======= 
Core Tier 1 capital as at 1 January                    41,722   42,093 
 
Profit for the period                                   1,297      181 
Removal of own credit(1)                                    2    3,484 
Dividends paid                                        (1,672)  (1,427) 
====================================================  =======  ======= 
Retained regulatory capital generated from earnings     (373)    2,238 
 
Rights issue                                            5,830        - 
Movement in reserves - impact of ordinary shares 
 and share schemes                                      1,203    (165) 
Movement in currency translation reserves             (1,767)  (1,548) 
Movement in retirement benefit reserves                 (515)  (1,235) 
Other reserves movements                                   17       33 
====================================================  =======  ======= 
Movement in other qualifying reserves                   4,768  (2,915) 
 
Movement in regulatory adjustments and deductions: 
Defined benefit pension adjustment(1)                     146       53 
Goodwill and intangible asset balances(1)                   4     (62) 
50% excess of expected losses over impairment(1)        (139)    (142) 
50% of securitisation positions                           494      320 
Other regulatory adjustments                              162      137 
====================================================  =======  ======= 
Core Tier 1 capital as at 31 December                  46,784   41,722 
====================================================  =======  ======= 
 
 

- The Core Tier 1 ratio increased to 13.2% (2012: 10.8%) reflecting an increase in Core Tier 1 capital of GBP5.1bn to GBP46.8bn

Barclays generated GBP1.3bn Core Tier 1 capital from earnings after absorbing the impact of provisions for PPI and interest rate hedging product redress. After deducting GBP1.7bn of dividends paid during 2013, retained regulatory capital generated from earnings decreased Core Tier 1 capital by GBP0.4bn. Other material movements in Core Tier 1 capital were:

   -              GBP5.8bn increase in share capital and share premium due to the rights issue 
   -              GBP0.8bn increase in share capital and share premium due to warrants exercised 

- GBP1.8bn decrease due to foreign currency movements, primarily due to the strengthening of GBP against USD and ZAR

   -              GBP0.5bn decrease in securitisation deductions due to rundown of legacy assets 

- Total Capital Resources increased overall by GBP4.8bn to GBP70.7bn

The increases in Core Tier 1 capital were partially reduced by decreases in Tier 2 capital as a result of GBP1.4bn of redemptions of dated subordinated liabilities offset by GBP0.7bn of new issuances and a further GBP0.5bn decrease in securitisation deductions at a total capital level

   1        The capital impacts of these items are net of tax. 

Funding Risk - Capital

 
Risk Weighted Assets by Risk Type and Business 
 
 
 
Credit  Counterparty  Market  Operational  Total 
 Risk    Credit Risk   Risk       Risk      RWAs 
 
 
                       STD   F-IRB    A-IRB     IMM      Non     STD  Modelled    Charges 
                                                       Model             - VaR     Add-on 
                                                      Method                          and 
                                                                                     Non- 
                                                                                      VaR 
                                                                                 Modelled 
As at 31.12.13        GBPm    GBPm     GBPm    GBPm     GBPm    GBPm      GBPm       GBPm    GBPm     GBPm 
==================  ======  ======  =======  ======  =======  ======  ========  =========  ======  ======= 
UK RBB               2,639       -   34,765       -        -       -         -          -   6,680   44,084 
Europe RBB           4,206       -    9,568       -        4       -         -          -   2,128   15,906 
Africa RBB           5,196   4,820    8,400       -        3       -         -          -   3,965   22,384 
Barclaycard         18,070       -   16,479       -        -       -         -          -   6,594   41,143 
Investment 
 Bank                7,306   3,142   41,031  20,847    6,120  16,957    14,932      7,490  24,807  142,632 
Corporate Banking   22,582   2,846   36,132     649        2       -         -          -   6,717   68,928 
Wealth and 
 Investment 
 Management         11,209     225    1,796       -      230       -         -          -   3,261   16,721 
Head Office 
 Functions and 
 Other Operations      168       -    2,684       -        -       -         -          -     159    3,011 
==================  ======  ======  =======  ======  =======  ======  --------  ---------  ------  ------- 
Total RWAs          71,376  11,033  150,855  21,496    6,359  16,957    14,932      7,490  54,311  354,809 
 
As at 31.12.12 
------------------  ======  ======  =======  ======  =======  ======  ========  =========  ======  ======= 
UK RBB               1,163       -   31,401       -        -       -         -          -   6,524   39,088 
Europe RBB           5,051       -    8,786       -        3       -         -          -   1,955   15,795 
Africa RBB           3,801   5,778   10,602       -        7       -         -          -   4,344   24,532 
Barclaycard         17,326       -   13,957       -        -       -         -          -   6,553   37,836 
Investment 
 Bank                9,386   3,055   48,000  25,127    4,264  25,396    22,497     15,429  24,730  177,884 
Corporate Banking   28,295   3,430   31,897     500        -       -         -          -   6,736   70,858 
Wealth and 
 Investment 
 Management         11,647     317      707       -      199       -         -          -   3,184   16,054 
Head Office 
 Functions and 
 Other Operations      205       -    4,961       -        -       -         -          -     160    5,326 
==================  ======  ======  =======  ======  =======  ======  --------  ---------  ------  ------- 
Total RWAs          76,874  12,580  150,311  25,627    4,473  25,396    22,497     15,429  54,186  387,373 
 
 
 
Movement in RWAs 
                                       Counterparty  Market  Operational 
                               Credit        Credit    Risk         Risk 
                                 Risk          Risk                        Total 
Risk weighted assets            GBPbn         GBPbn   GBPbn        GBPbn   GBPbn 
=============================  ======  ============  ======  ===========  ====== 
As at 1 January 2013            239.8          30.1    63.3         54.2   387.4 
Book size                         6.0         (2.1)  (17.9)          0.1  (13.9) 
Acquisitions and disposals 
 (including exit quadrant)      (7.7)         (0.2)   (3.6)          0.1  (11.4) 
Book quality                    (4.5)           0.2   (0.1)            -   (4.4) 
Model updates                     2.6           0.8   (0.1)            -     3.3 
Methodology and policy            1.6         (0.2)       -            -     1.4 
Foreign exchange movement(1)    (4.6)         (0.3)   (0.2)        (0.1)   (5.2) 
Other                             0.1         (0.4)   (2.1)            -   (2.4) 
=============================  ======  ============  ======  ===========  ====== 
As at 31 December 2013          233.3          27.9    39.3         54.3   354.8 
=============================  ======  ============  ======  ===========  ====== 
 

1 Foreign exchange movement does not include movements for IMM, Modelled Market Risk or Exit Quadrant.

Funding Risk - Capital

RWAs decreased by GBP32.6bn, reflecting:

-- Reductions in book size decreased RWAs by GBP13.9bn, primarily driven by reduced sovereign exposure and risk reductions in the trading book, offset by asset growth in UK RBB and Barclaycard

-- Acquisitions and disposals decreased RWAs by GBP11.4bn, primarily driven by Exit Quadrant reductions, offset by the acquisition of Barclays Direct

-- Book quality improved resulting in a RWA reduction of GBP4.4bn, primarily driven by changing risk profile within UK RBB, Corporate Bank and the Investment Bank

-- Model updates increased RWAs by GBP3.3bn, primarily driven by model changes within Barclaycard in order to meet changes in regulatory guidance

-- Methodology and policy changes increased RWAs by GBP1.4bn, driven by changes to the treatment of forbearance, offset by improvements to the application of collateral to credit exposures

-- Foreign exchange movements decreased RWAs by GBP5.2bn, primarily driven by the appreciation of GBP against ZAR

-- Other decreased RWAs by GBP2.4bn, primarily driven by changes in measurement within the trading book

CRD IV as implemented by the Prudential Regulation Authority

The new Capital Requirements Regulation and amended Capital Requirements Directive have implemented Basel 3 within the EU (collectively known as CRD IV) with effect from 1 January 2014. However, certain aspects of CRD IV are dependent on final technical standards to be issued by the European Banking Authority (EBA) and adopted by the European Commission as well as UK implementation of the rules. Barclays has calculated RWAs, Capital and Leverage ratios reflecting our interpretation of the current rules and guidance. Further changes to the impact of CRD IV may emerge as the requirements are finalised and implemented within Barclays

Capital ratios

-- Barclays continues to be in excess of minimum CRD IV capital ratios on both a transitional and fully loaded basis

-- As at 31 December 2013 Barclays exceeded the PRA target fully loaded CET1 ratio of 7%. On a transitional basis the PRA has implemented a minimum requirement CET1 ratio of 4%, Tier 1 ratio of 5.5% (in 2014) and Total Capital ratio of 8%

-- Barclays' current regulatory target is to meet a fully loaded CET1 ratio of 9% by 2019, plus a Pillar 2A add-on. The 9% comprises the required 4.5% minimum CET1 ratio and, phased in from 2016, a Combined Buffer Requirement made up of a Capital Conservation Buffer (CCB) of 2.5% and an expected Globally Systemically Important Institution (G-SII) buffer of 2%

-- Under current PRA guidance, the Pillar 2A add-on will need to be met with 56% CET1 from 2015, which would equate to approximately 1.4%(1) of RWAs if the requirement were to be applied today. The Pillar 2A add-on would be expected to vary over time according to the PRA's individual capital guidance

-- In addition, a Counter-Cyclical Capital Buffer (CCCB) and/or additional sectoral capital requirements (SCR) may be required by the Bank of England to protect against perceived threats to financial stability. CRD IV also includes the potential for a Systemic Risk Buffer (SRB). These buffers could be applied at the Group level or at a legal entity, sub-consolidated or portfolio level. No CCCB, SCR or SRB has currently been set by the Bank of England

Capital resources

-- The PRA has announced the acceleration of transitional provisions relating to CET1 deductions and filters so the fully loaded requirements are applicable from 1 January 2014, with the exception of unrealised gains on available for sale debt and equity. As a result, transitional capital ratios are now closely aligned to fully loaded ratios

-- Following the issuance of the EBA's final draft technical standard on own funds, a deduction has been recognised for foreseeable dividends. As at 31 December 2013, this represents an accrual for the final dividend for 2013, calculated at 3.5p per share, and the coupons on other equity accounted instruments

-- Grandfathering limits on capital instruments, previously qualifying as Tier 1 and Tier 2, are unchanged under the PRA transitional rules

1 Based on a point in time assessment made by the PRA, at least annually. The PRA is developing proposals to reform its Pillar 2 framework and, as noted in PS7/13 (PRA policy statement PS7/13 on strengthening capital standards published in December 2013), it expects to consult on those proposals during the course of 2014. The EBA is also developing guidelines on the Supervisory Review and Evaluation Process (SREP) and on Pillar 2 capital, which are likely to affect how the PRA approaches Pillar 2.

Funding Risk - Capital

-- The Prudential Valuation Adjustment (PVA) is shown as fully deducted from CET1 upon adoption of CRD IV. PVA is subject to a technical standard being drafted by the EBA and the impact is currently based on methodology agreed with the PRA. The PVA deduction as at 31 December 2013 was GBP2.5bn

-- Barclays continues to recognise minority interests in eligible subsidiaries within African operations as CET1 (subject to regulatory haircuts prescribed in CRD IV) in accordance with our application of regulatory requirements on own funds

-- As a result of the application of the EBA's final draft technical standard, PRA guidance and management actions taken during 2013, net long non-significant holdings in financial entities amount to GBP3.5bn and are below the 10% CET1 threshold that would require a capital deduction

RWAs

-- The PRA has confirmed Barclays model approvals under CRD IV, with certain provisions reflecting relevant changes to the rules and guidance; the impact of which has been reflected in our CRD IV disclosures where applicable. Barclays models are subject to continuous monitoring, update and regulatory review, which may result in future changes to CRD IV capital requirements

-- It is assumed that corporates, pension funds and sovereigns that meet the eligibility conditions are exempt from CVA volatility charges

-- Under CRD IV rules, all Central Clearing Counterparties (CCPs) are deemed to be 'Qualifying' on a transitional basis. The final determination of Qualifying status will be made by the European Securities and Markets Authority (ESMA)

-- RWAs include 1250% risk weighting of securitisation positions that were previously deducted from Core Tier 1 and Tier 2 capital. The RWA increases are reflected in Credit Risk, Counterparty Credit Risk and Market Risk

-- Securitisation RWAs include the impact of CRDIV on applying either standardised or advanced methods for securitisation exposures dependent on the character of the underlying assets

Funding Risk - Capital

 
Impact of CRD IV - Capital                                             CRD IV 
                                                                 Fully-loaded 
                                                                     31.12.13 
                                                                        GBPbn 
===============================================================  ============ 
Core Tier 1 capital (CRD III)                                            46.8 
RWAs (CRD III)                                                          354.8 
 
Core Tier 1 ratio (CRD III)                                             13.2% 
 
CRD IV impact on Core Tier 1 capital: 
Conversion from securitisation deductions to RWAs                         0.5 
Prudential Valuation Adjustment (PVA)                                   (2.5) 
Debit Valuation Adjustment (DVA)                                        (0.2) 
Expected losses over impairment                                         (1.3) 
Deferred tax assets deduction                                           (1.0) 
Excess minority interest                                                (0.6) 
Pensions                                                                (0.2) 
Foreseeable dividends                                                   (0.7) 
Gains on available for sale equity and debt                               0.2 
Other                                                                   (0.6) 
===============================================================  ============ 
CET1 capital                                                             40.4 
Tier 1 capital                                                           42.7 
Total Capital                                                            61.6 
===============================================================  ============ 
 
RWAs (CRD III)                                                          354.8 
 
CRD IV impact to RWAs: 
Credit Valuation Adjustment (CVA)                                        17.3 
Securitisation                                                           19.3 
Other Counterparty Credit Risk (including Central Counterparty 
 Clearing)                                                               30.6 
Other(1)                                                                 13.6 
===============================================================  ============ 
RWA impact                                                               80.8 
 
CRD IV RWAs                                                             435.6 
 
CET1 ratio                                                               9.3% 
Tier 1 ratio                                                             9.8% 
Total Capital Ratio                                                     14.1% 
 
 

As at 31 December 2013, assuming 2013 was the first year of application under the PRA's transitional rules, which reflect the maximum pace of transition, Barclays CET1 ratio would be 9.2%(2,3) , the Tier 1 ratio would be 11.5% and the total capital ratio would be 15.3%.

1 Other CRD IV impacts to RWAs include deferred tax asset, significant holdings in financial institutions and other items.

2 Difference to fully loaded ratio arises from an additional capital deduction for unrealised gains on available for sale debt and equity of GBP0.2bn.

3 The transitional CET1 ratio according to the FSA October 2012 transitional statement would be 11.3%.

Funding Risk - Capital

 
CRD IV - RWA by risk type and business 
 
 
                                                                             Total CRD 
                                                                               IV Risk 
                                     Counterparty               Operational   Weighted 
As at 31.12.13          Credit Risk   Credit Risk  Market Risk         risk     Assets 
                               GBPm          GBPm         GBPm         GBPm       GBPm 
UK RBB                       37,456             -            -        6,680     44,136 
Europe RBB                   14,084             4            2        2,128     16,218 
Africa RBB                   18,838             3            -        3,965     22,806 
Barclaycard                  33,859             -            -        6,594     40,453 
Investment Bank              69,621        58,188       69,029       24,807    221,645 
Corporate Bank               63,101           651            -        6,717     70,469 
Wealth and Investment 
 Management                  13,714           231           74        3,261     17,280 
Head Office Functions 
 and Other Operations         2,389             -            -          159      2,548 
----------------------  -----------  ------------  -----------  -----------  --------- 
Total CRD IV Risk 
 Weighted Assets            253,062        59,077       69,105       54,311    435,555 
----------------------  -----------  ------------  -----------  -----------  --------- 
 

Leverage ratio requirements

CRD IV introduces a non-risk based leverage ratio that is intended to act as a supplementary back stop to the risk based capital measures. The CRD IV leverage ratio is calculated as CRD IV Tier 1 capital divided by CRD IV leverage exposure. Under CRD IV, banks are required to report their leverage ratio for supervisory review purposes from 2014 and from 2015 banks are required to publish their leverage ratios in Pillar 3 disclosures, with the expectation that a binding Pillar I requirement will be introduced across the EU from 2018. The EBA is tasked with monitoring banks submissions with regard to the leverage ratio by end 2016 which may result in further changes to the leverage ratio.

The PRA has communicated its expectation that Barclays meets a 3% estimated PRA leverage ratio by June 2014. The estimated PRA leverage ratio is calculated on the fully loaded CRD IV Tier 1 capital base adjusted for certain PRA defined deductions, and a PRA adjusted(1) CRD IV leverage exposure measure.

Barclays expects to meet the leverage expectation of 3% communicated by the PRA.

Barclays has disclosed an estimated leverage ratio based on our understanding of the requirements and guidance of CRD IV as currently published and is subject to further change as the rules are fully implemented. The estimated ratio does not take account of the finalisation of the Basel 3 leverage ratio framework issued by the Basel Committee on 12 January 2014.

CRD IV Leverage ratio calculation

In calculating the CRD IV leverage ratio the IFRS balance sheet is taken as a starting point and the following key adjustments to total assets have been applied:

-- Derivatives netting adjustment: regulatory netting applied across asset and liability mark-to-market derivative positions pursuant to legally enforceable bilateral netting agreements and meeting the requirements of CRD IV

-- Potential Future Exposure (PFE) on derivatives: regulatory add on for potential future credit exposures, calculated in accordance with the CRD IV mark-to-market method by assigning standardised percentages to the notional values on derivative contracts

-- Securities Financing Transactions (SFTs) adjustments: under CRD IV, the IFRS measure of SFTs is replaced with the Financial Collateral Comprehensive Method (FCCM) measure, calculated as an add on equal to exposure less collateral, taking into account master netting agreements and adjusting for volatility haircuts

-- Undrawn Commitments: regulatory add-ons relating to off balance sheet undrawn commitments are based on a standardised credit conversion factor of 10% for unconditionally cancellable commitments and 100% for all other commitments. The rules specify relief to be applied to trade finance related undrawn commitments which are deemed to be medium/low risk (20%) and medium risk (50%)

1 Adjusted to avoid creating disincentives to facilitate central clearing for customers and cash variation margin received and posted (as specified under SS3/132).

Funding Risk - Capital

-- Regulatory deductions: items (comprising goodwill and intangibles, deferred tax asset permanent losses, own paper, cash flow hedge reserve, pension assets and PVA) that are deducted from the capital measure are also deducted from total leverage exposure to ensure consistency between the numerator and denominator

-- Other adjustments: includes adjustments required to change from an IFRS scope of consolidation to a regulatory scope of consolidation, adjustments for significant investments in financial sector entities that are consolidated for accounting purposes but not for regulatory purposes, and the removal of IFRS reduction in assets for the recognition of Credit Risk Mitigation and the netting of loans with deposits

-- In addition, in accordance with SS3/13(1) the estimated PRA adjusted leverage exposure allows for further adjustments that reduce leverage exposure by GBP14bn. These adjustments:

- Exclude potential future exposure on the qualifying central clearing counterparties (QCCPs) legs of client clearing transactions where Barclays does not guarantee the performance of the QCCP to the client

- Allow for the netting of assets with cash collateral received for variation margin in relation to derivatives trades to facilitate customer central clearing as well as cash collateral received and posted on Barclays own derivative transactions with QCCPs

Basel Committee Leverage Ratio

On 12 January 2014, the Basel Committee announced the finalisation of its revised rules for calculating the Basel 3 leverage ratio. These included a number of elements that would require amendments to CRD IV if adopted in the EU, although implementation timeframes within the EU are not yet clear. Compared to the current CRD IV implementation, the revised rules contain elements that will increase leverage exposure; including capturing a calculation for net written credit derivatives based upon their notional value and the inclusion of netted cash legs of SFTs. The revised rules also include elements that will reduce leverage exposure including, the removal of volatility haircuts in relation to the SFTs add-on, the ability to net down derivative MTM exposures with eligible cash collateral (this element includes the impact of the PRA rule changes, and expands upon them), and more favourable credit conversion factors for undrawn commitments. Based on an initial high level impact analysis we have estimated the changes would decrease the CRD IV leverage ratio by approximately 20 basis points prior to management actions.

1 PRA Supervisory Statement SS3/13 on Capital and leverage ratios for major UK banks and building societies published in November 2013.

Funding Risk - Capital

 
Estimated CRD IV- Leverage 
 
                                                     IFRS        Leverage        Leverage 
                                                  balance 
                                                    sheet        exposure        exposure 
                                                    As at           As at           As at 
                                                 31.12.13        31.12.13        30.06.13 
Fully loaded Leverage Exposure                      GBPbn           GBPbn           GBPbn 
===============================================  ========  ==============  ============== 
 
Derivatives 
IFRS derivative financial instruments                 324             324             403 
Additional netting adjustments for derivatives                      (260)           (324) 
Potential Future Exposure on derivatives                              256             308 
                                                           ==============  ============== 
Total derivatives                                                     320             387 
 
Securities Financing Transaction (SFTs) 
Reverse repurchase agreements and other 
 similar secured lending                              187             187             223 
Remove IFRS reverse repurchase agreements 
 and other similar secured lending                                  (187)           (223) 
Add leverage exposure measures for SFTs                                92              93 
                                                           ==============  ============== 
Total securities financing transactions                                92              93 
 
Other assets and adjustments 
Loans and advances and other assets                   801             801             907 
Undrawn commitments                                                   179             190 
Regulatory deductions and other adjustments                          (15)            (18) 
                                                           ==============  ============== 
Total other assets and adjustments                                    965           1,079 
 
Total exposure                                      1,312           1,377           1,559 
PRA adjustment to CRD IV leverage exposure                           (14)               - 
                                                           ==============  ============== 
PRA adjusted leverage exposure                                      1,363           1,559 
 
 
Leverage Ratio                                                   Leverage        Leverage 
                                                                    ratio           ratio 
                                                           As at 31.12.13  As at 30.06.13 
                                                                    GBPbn           GBPbn 
CET1 capital                                                         40.4            38.1 
Additional Tier 1 capital                                             2.3             0.2 
                                                           ==============  ============== 
Tier 1 capital                                                       42.7            38.3 
PRA deductions to CET1 1 capital(1)                                 (2.2)           (4.1) 
                                                           ==============  ============== 
PRA adjusted Tier 1 capital                                          40.5            34.2 
 
Fully loaded CRD IV leverage ratio                                   3.1%            2.5% 
PRA leverage ratio                                                   3.0%            2.2% 
 

- The estimated PRA leverage exposure decreased to GBP1,363bn (June 2013: GBP1,559bn). Excluding the impact of movements in foreign currency, leverage exposure reduced approximately GBP140bn driven by reductions in loans and advances, trading portfolio assets and potential future exposure on derivatives

- Applying the Basel 3 2010 text for the calculation of leverage would result in an estimated leverage exposure of GBP1,521bn (June 2013: GBP1,665bn), reflecting an increase of GBP144bn in the SFT exposure calculation from the CRD IV exposure. The estimated fully loaded leverage ratio would be 2.8% (June 2013: 2.3%)on this basis

1 The PRA adjustment to CET1 capital as at 30 June 2013 included incremental expected loss charges on specific portfolios deemed vulnerable by the PRA and a deduction relating to the calculation of PVA. No adjustment for PVA was applied as at 31 December 2013 as the underlying calculation of CET1 capital has been updated to reflect the agreed change in methodology.

Funding Risk - Liquidity

Funding & Liquidity

Barclays has a comprehensive Liquidity Risk Management Framework (the Liquidity Framework) for managing the Group's liquidity risk. The Liquidity Framework meets the PRA's standards and is designed to ensure that the Group maintains sufficient financial resources of appropriate quality for the Group's funding profile. This is achieved via a combination of policy formation, review and governance, analysis, stress testing, limit setting and monitoring. Together, these meet internal and regulatory requirements.

Liquidity risk is managed separately at Barclays Africa Group Limited (BAGL) due to local currency and funding requirements. Unless stated otherwise, all disclosures in this section exclude BAGL and they are reported on a stand-alone basis. Adjusting for local requirements, BAGL liquidity risk is managed on a consistent basis to Barclays Group.

Liquidity stress testing

Under the Liquidity Framework, the Group has established a Liquidity Risk Appetite (LRA), which is measured with reference to the liquidity pool compared to anticipated stressed net contractual and contingent outflows under a variety of stress scenarios. These scenarios are aligned to the PRA's prescribed stresses and cover a market-wide stress event, a Barclays-specific stress event and a combination of the two. Under normal market conditions, the liquidity pool is managed to be at least 100% of 90 days of anticipated outflows for a market-wide stress and 30 days of anticipated outflows for each of the Barclays-specific and combined stresses. Of these, the 30 day Barclays-specific scenario requires the largest liquidity pool to meet its stress outflows.

Since June 2010 the Group has reported its liquidity position against Individual Liquidity Guidance (ILG) provided by the PRA. The Group also monitors its position against anticipated Basel 3 metrics, including the Liquidity Coverage Ratio (LCR) and the Net Stable Funding Ratio (NSFR). As at 31 December 2013 Barclays ratios were in excess of 100% for both of these metrics, with an estimated LCR of 102% (2012: 126%) and an estimated NSFR of 110% (2012: 112%)(1) .

As at 31 December 2013, the Group held eligible liquid assets in excess of 100% of net stress outflows for each of the 30 day Barclays-specific LRA scenario and the Basel 3 LCR:

 
                                                        Barclays' 
                                                      LRA (30 day 
                                                         Barclays 
Compliance with internal and regulatory stress           specific        Estimated 
 tests                                            requirement)(2)   Basel 3 LCR(1) 
===============================================  ================  =============== 
                                                            GBPbn            GBPbn 
Eligible liquidity buffer                                     127              130 
Net stress outflows                                           122              128 
===============================================  ================  =============== 
Surplus                                                         5                2 
 
Liquidity pool as a percentage of anticipated 
 net outflows as at 31 December 2013                         104%             102% 
===============================================  ================  =============== 
Liquidity pool as a percentage of anticipated 
 net outflows as at 31 December 2012                         129%             126% 
 

In 2013, Barclays Group right sized its liquidity pool to reduce the large LRA and LCR surpluses to support the leverage plan and reduce the costs of surplus liquidity, whilst maintaining compliance with its internal liquidity risk appetite and external regulatory requirements.

Barclays plans to maintain its surplus to the internal and regulatory stress requirements at an efficient level. Barclays will continue to monitor the money markets closely, in particular for early indications of the tightening of available funding. In these conditions, the nature and severity of the stress scenarios are reassessed and appropriate action taken with respect to the liquidity pool. This may include further increasing the size of the pool or monetising the pool to meet stress outflows.

1 The methodology for estimating the LCR and NSFR is based on an interpretation of the Basel standards published in January 2013 and January 2014 respectively and includes a number of assumptions which are subject to change prior to the implementation of the CRD IV.

2 Of the three stress scenarios monitored as part of the LRA, the 30 day Barclays specific scenario results in the lowest ratio at 104% (2012: 129%). This compares to 127% (2012: 141%) under the 90 day market-wide scenario and 112% (2012: 145%) under the 30 day combined scenario.

Funding Risk - Liquidity

Liquidity pool

The Group liquidity pool as at 31 December 2013 was GBP127bn (2012: GBP150bn). During 2013, the month-end liquidity pool ranged from GBP127bn to GBP157bn (2012: GBP150bn to GBP173bn), and the month-end average balance was GBP144bn (2012: GBP162bn). The liquidity pool is held unencumbered and is not used to support payment or clearing requirements. Such requirements are treated as part of our regular business funding. The liquidity pool is intended to offset stress outflows and comprises the following cash and unencumbered assets. The decrease of the size of the liquidity pool during 2013 is consistent with Group plans to optimise the size of the liquidity pool, within our established liquidity risk appetite framework, while maintaining compliance with regulatory requirements. The change in the composition of the liquidity pool, from cash and deposits with central banks to government bonds, was done to reduce the overall cost of the liquidity pool.

 
Composition of the Group Liquidity 
 Pool 
 
 
                         Liquidity 
                           pool of     Liquidity pool 
       Liquidity             which     of which Basel            Liquidity 
 Pool 31.12.2013   PRA eligible(1)   III LCR-eligible(2)   Pool 31.12.2012 
 
 
                                                     Level  Level 
                                                         1     2A 
As at 31.12.2013                       GBPbn  GBPbn  GBPbn  GBPbn  GBPbn 
                                       =====  =====  =====  =====  ===== 
Cash and deposits with central 
 banks(3)                                 43     42     41      -     85 
 
Government bonds(4) 
AAA rated                                 52     51     52      -     40 
AA+ to AA- rated                           9      8      8      -      5 
Other government bonds                     1      -      -      -      1 
=====================================  =====  =====  =====  =====  ===== 
Total Government bonds                    62     59     60      -     46 
 
Other 
Supranational bonds and multilateral 
 development banks                         3      3      3      -      4 
Agencies and agency mortgage-backed 
 securities                               10      -      5      5      7 
Covered bonds (rated AA- and 
 above)                                    6      -      -      6      5 
Other                                      3      -      -      -      3 
=====================================  =====  =====  =====  =====  ===== 
Total other                               22      3      8     11     19 
 
Total as at 31 December 2013             127    104    109     11 
=====================================  =====  =====  =====  ===== 
Total as at 31 December 2012             150    129    136      8 
 

Barclays manages the liquidity pool on a centralised basis. As at 31 December 2013, 90% of the liquidity pool was located in Barclays Bank PLC (2012: 90%) and was available to meet liquidity needs across the Barclays Group. The residual liquidity pool is held predominantly within Barclays Capital Inc (BCI). The portion of the liquidity pool outside of Barclays Bank PLC is held against entity-specific stressed outflows and regulatory requirements.

1 GBP104bn of the liquidity pool is PRA eligible as per BIPRU 12.7. In addition, there are GBP9bn of Level 2 assets available, as per PRA's announcement in August 2013 that certain assets specified by PRA as Level 2 assets can be used on a transitional basis.

2 The LCR-eligible assets presented in this table represent only those assets which are also eligible for the Group liquidity pool and do not include any Level 2B assets as defined by the Basel Committee on Banking Supervision.

3 Of which over 95% (2012: over 95%) was placed with the Bank of England, US Federal Reserve, European Central Bank, Bank of Japan and Swiss National Bank.

4 Of which over 85% (2012: over 80%) are comprised of UK, US, Japanese, French, German, Danish, Swiss and Dutch securities.

Funding Risk - Liquidity

 
Deposit Funding 
                  As at 31.12.2013   As at 31.12.12 
 
 
                                       Loans and              Loan to   Loan to 
Funding of Loans and Advances           Advances   Customer   Deposit   Deposit 
 to Customers(1)                    to Customers   Deposits     Ratio     Ratio 
                                           GBPbn      GBPbn         %         % 
=================================  -------------  ---------  --------  ======== 
RBB & Barclaycard                            234        174 
Corporate Banking(2)                          61        109 
Wealth and Investment Management              23         63 
=================================  =============  =========  ========  ======== 
Total funding excluding secured              318        346        92       102 
Secured funding(3)                                       41 
=================================  =============  =========  ========  ======== 
Sub-total including secured 
 funding                                     318        387        82        88 
 
RBB & Barclaycard, Corporate 
 Banking & Wealth and Investment 
 Management(2)                               318        346        92       102 
Investment Bank                               41         20 
Head Office and Other Operations               1          - 
Trading settlement balances 
 and cash collateral                          70         62 
=================================  =============  =========  ========  ======== 
Total                                        430        428       101       110 
 

Retail, Corporate Banking and Wealth and Investment Management activities are largely funded by customer deposits with the remaining funding secured against customer loans and advances. The loan to deposit ratio for these businesses was 92% (2012: 102%).

The excess of the Investment Bank's loans and advances over customer deposits is funded with long-term debt and equity. The Investment Bank does not rely on customer deposit funding from Retail, Corporate Banking and Wealth and Investment Management.

As at 31 December 2013, GBP122bn (2012: GBP112bn) of total customer deposits were insured through the UK Financial Services Compensation Scheme and other similar schemes. In addition to these customer deposits, there were GBP3bn (2012: GBP3bn) of other liabilities insured or guaranteed by governments.

Wholesale Funding

 
 
Funding of Other Assets as at 31 December 2013 
 
 
Assets                             GBPbn  Liabilities                       GBPbn 
=================================  =====  ================================  ===== 
 
Trading Portfolio Assets              63  Repurchase agreements               196 
Reverse repurchase agreements        133 
 
Reverse repurchase agreements         53  Trading Portfolio Liabilities        53 
 
Derivative Financial Instruments     323  Derivative Financial Instruments    319 
 
                                          Less than 1 year wholesale 
Liquidity pool                       127   debt                                82 
                                          Greater than 1 year wholesale 
Other assets (4)                     119   debt and equity                    164 
 

1 Included within RBB, Barclaycard, Corporate Banking, Wealth and Investment Management and the Investment Bank are BAGL related balances totalling GBP32bn of loans and advances to customers funded by GBP30bn of customer deposits. (GBP7.3bn of which is BAGL Investment Bank).

2 In addition, Corporate Banking holds GBP15.7bn (2012: GBP17.6bn) loans and advances as financial assets held at fair value.

3 Secured funding includes covered bonds, public securitisations, bilateral repos and central bank borrowings. These are not included within customer deposits.

4 Predominantly available for sale investments, trading portfolio assets, financial assets designated at fair value and loans and advances to banks.

-

Funding Risk - Liquidity

- Trading portfolio assets are largely funded by repurchase agreements with 63% (2012: 74%) secured against highly liquid assets1. The weighted average maturity of these repurchase agreements secured against less liquid assets was 69 days (31 December 2012: 84 days)

- The majority of reverse repurchase agreements are matched by repurchase agreements. As at 31 December 2013, 76% (2012: 75%) of matched book activity was secured against highly liquid assets(1) . The remainder of reverse repurchase agreements are used to settle trading portfolio liabilities

- Derivative assets and liabilities are largely matched. A substantial proportion of balance sheet derivative positions qualify for counterparty netting and the remaining portions are largely offset once netted against cash collateral received and paid (see Note 12 'Offsetting financial assets and liabilities' for further detail on netting)

- The liquidity pool is primarily funded by wholesale debt

- Other assets are largely matched by term wholesale debt and equity

Composition of wholesale funding

As at 31 December 2013 total wholesale funding outstanding (excluding repurchase agreements) was GBP186bn (2012: GBP240bn). GBP82bn of wholesale funding matures in less than one year (2012: GBP102bn) of which GBP23bn relates to term funding (2012: GBP18bn)(2) . Maturing wholesale liabilities have been replaced with customer deposits to increase the resilience and sustainability of its funding structure, while meeting future regulatory requirements.

Outstanding wholesale funding comprised of GBP35bn secured funding (2012: GBP40bn) and GBP151bn unsecured funding (2012: GBP199bn).

Maturity profile(3)

 
                                         Over     Over     Over     Over               Over    Over 
                                          one    three      six     nine                one     two 
                                        month   months   months   months               year   years 
                                          but      but      but      but                but     but 
                                 Not      not      not      not      not  Sub-total     not     not 
                                more     more     more     more     more       less    more    more 
                                than     than     than     than     than       than    than    than    Over 
                                 one    three      six     nine      one        one     two    five    five 
                               month   months   months   months     year       year   years   years   years  Total 
                               GBPbn    GBPbn    GBPbn    GBPbn    GBPbn      GBPbn   GBPbn   GBPbn   GBPbn  GBPbn 
============================  ======  =======  =======  =======  =======  =========  ======  ======  ======  ===== 
Deposits from Banks              9.4      5.7      0.7      1.0      0.3       17.1     4.4     0.2       -   21.7 
Certificates of Deposit 
 and Commercial Paper            2.1     10.8      6.8      5.4      2.6       27.7     0.6     0.6     0.4   29.3 
Asset Backed Commercial 
 Paper                           2.7      2.1        -        -        -        4.8       -       -       -    4.8 
Senior unsecured (Public 
 benchmark)                      2.5      0.8      2.6      1.6      0.1        7.6     3.9     6.0     3.9   21.4 
Senior unsecured (Privately 
 placed)                         1.0      2.6      3.5      4.2      2.4       13.7     9.4    15.6    11.5   50.2 
Covered bonds/ABS                0.3      0.4      0.4      3.3      0.6        5.0     6.9     6.0     7.1   25.0 
Subordinated liabilities           -      0.2        -        -        -        0.2     0.1     2.9    17.6   20.8 
Other(4)                         2.3      1.4      1.5      0.4      0.3        5.9     1.8     2.5     2.1   12.3 
============================  ======  =======  =======  =======  =======  =========  ======  ======  ======  ===== 
Total as at 31 December 
 2013                           20.3     24.0     15.5     15.9      6.3       82.0    27.1    33.8    42.6  185.5 
============================  ======  =======  =======  =======  =======  =========  ======  ======  ======  ===== 
Of which secured                 4.6      3.7      1.4      3.5      0.7       13.9     7.3     6.5     7.2   34.9 
Of which unsecured              15.7     20.3     14.1     12.4      5.6       68.1    19.8    27.3    35.4  150.6 
============================  ======  =======  =======  =======  =======  =========  ======  ======  ======  ===== 
Total as at 31 December 
 2012                           29.4     39.4     17.5      8.2      7.2      101.7    28.3    56.2    53.5  239.7 
============================  ======  =======  =======  =======  =======  =========  ======  ======  ======  ===== 
Of which secured                 5.9      4.0      2.4      0.8      0.5       13.6     5.2    13.8     7.8   40.4 
Of which unsecured              23.5     35.4     15.1      7.4      6.7       88.1    23.1    42.4    45.7  199.3 
============================  ======  =======  =======  =======  =======  =========  ======  ======  ======  ===== 
 
 

1 Highly liquid assets are limited to government bonds, US agency securities and US agency mortgage-backed securities.

2 Term funding maturities comprise public benchmark and privately placed senior unsecured notes, covered bonds/asset-backed securities (ABS) and subordinated debt where the original maturity of the instrument was more than 1 year. In addition, at 31 December 2013, GBP3bn of these instruments were not counted towards term financing as they had an original maturity of less than 1 year.

3 The composition of wholesale funds comprises the balance sheet reported Deposits from Banks, Financial liabilities at Fair Value, Debt Securities in Issue and Subordinated Liabilities, excluding cash collateral and settlement balances. It does not include collateral swaps, including participation in the Bank of England's Funding for Lending Scheme. Included within deposits from banks are GBP4.1bn of liabilities drawn in the European Central Bank's 3 year LTRO.

4 Primarily comprised of fair value deposits GBP4.6bn and secured financing of physical gold GBP5.0bn.

Funding Risk - Liquidity

Outstanding wholesale funding includes GBP50bn (2012: GBP63bn) of privately placed senior unsecured notes in issue. These notes are issued through a variety of distribution channels including intermediaries and private banks. A large proportion of end users of these products are individual retail investors.

In 2013, Barclays repaid EUR3bn of funding raised through the European Central Bank's 3 year LTRO, leaving EUR5bn outstanding as at 31 December 2013 (2012: EUR8bn).

The liquidity risk of wholesale funding is carefully managed primarily through the LRA stress tests, against which the liquidity pool is held. Although not a requirement, the liquidity pool exceeded wholesale funding maturing in less than one year by GBP45bn (2012: GBP48bn).

The average maturity of wholesale funding net of the liquidity pool was at least 69 months (2012: 61 months).

Currency profile

The proportion of wholesale funding by major currency was as follows:

 
                                         USD  EUR  GBP  Other 
Currency composition of wholesale 
 funds                                     %    %    %      % 
=======================================  ===  ===  ===  ===== 
Deposits from Banks                       14   55   24      7 
Certificates of Deposit and Commercial 
 Paper                                    64   19   16      1 
Asset Backed Commercial Paper             87    6    7      - 
Senior unsecured                          30   34   16     20 
Covered bonds/ABS                         22   61   16      1 
Subordinated Liabilities                  37   28   34      1 
=======================================  ===  ===  ===  ===== 
Total as at 31 December 2013              35   36   19     10 
=======================================  ===  ===  ===  ===== 
Total as at 31 December 2012              31   38   22      9 
 

To manage cross-currency refinancing risk Barclays manages to foreign currency cash-flow limits, which limit the risk at specific maturities. Across wholesale funding, the composition is materially unchanged.

Term financing

In 2013, term funding maturities were mostly offset by growth in customer deposits and run-off of Exit Quadrant, while a significant portion of the Group's 2013 funding needs were pre-funded in 2012.

The Group issued GBP1bn of net term funding in 2013, including $1bn of CRD IV compliant Tier 2 capital. This issuance was a transitional step towards Barclays end state CRD IV capital structure.

The Group has GBP24bn of term debt maturing in 2014 and a further GBP22bn maturing in 2015(1) . The Group expects to issue more public wholesale debt in 2014 than in 2013 in order to maintain a stable and diverse funding base by type, currency and distribution channel.

Credit Rating

 
Barclays Bank PLC        Standard        Moody's       Fitch              DBRS 
                         & Poor's 
--------------------  -----------  -------------  ----------  ---------------- 
 
Long Term (Outlook)    A (Stable)  A2 (Negative)  A (Stable)  AA (Low)(Stable) 
Short Term                    A-1            P-1          F1         R-1 (mid) 
Standalone rating(2)         bbb+        C-/baa2           a          A (high) 
 
Barclays PLC             Standard        Moody's       Fitch              DBRS 
                         & Poor's 
--------------------  -----------  -------------  ----------  ---------------- 
 
Long Term (Outlook)   A- (Stable)  A3 (Negative)  A (Stable)               n/a 
Short Term                    A-2            P-2          F1               n/a 
 
   1     Includes GBP0.3bn of bilateral secured funding in 2014 and GBP2bn in 2015. 

2 Refers to Standard & Poor's Stand-Alone Credit Profile (SACP), Moody's Bank Financial Strength Ratio (BFSR) / Baseline Credit Assessment (BCA), Fitch Viability Rating (VR) and DBRS Intrinsic Assessment (IA).

Funding Risk - Liquidity

During 2013, Barclays was downgraded one notch by Standard & Poor's, as the rating agency views increased risk for some large European banks operating in investment banking due to tightening regulation and uncertain market conditions. As a result Barclays Bank PLC's rating moved to A/A-1 from A+/A-1, and Barclays PLC's to A-/A-2 from A/A-1. Similarly, DBRS downgraded Barclays Bank PLC, to AA (low)/R-1 (mid) from AA/R-1 (high), mainly driven by the changing regulatory environment. The downgrades were fully reserved for in the liquidity pool and there was no significant change in deposit funding or wholesale funding. Fitch and Moody's affirmed Barclays Bank PLC and Barclays PLC ratings.

Barclays' ratings currently benefit from sovereign support assumptions made by rating agencies. Levels of sovereign supports are reflected in the difference between the standalone rating and Barclays Bank PLC's long-term rating. As regulation evolves, rating agencies have communicated their intention to remove all or part of this support over time. As a consequence, Moody's put Barclays' long-term and short-term ratings on a Negative outlook.

The table below shows contractual collateral requirements and contingent obligations following one and two notch long-term and associated short-term simultaneous downgrades across all credit rating agencies, which were fully reserved for in the liquidity pool. These numbers do not assume any management or restructuring actions that could be taken to reduce posting requirements.

 
Contractual Credit Rating Downgrade Exposure 
 (cumulative cash flow)                        One-notch  Two-notch 
                                                   GBPbn      GBPbn 
---------------------------------------------  ---------  --------- 
Securitisation derivatives                             7          8 
Contingent liabilities                                 6          6 
Derivatives margining                                  -          1 
Liquidity facilities                                   1          2 
---------------------------------------------  ---------  --------- 
Total as at 31 December 2013                          14         17 
---------------------------------------------  ---------  --------- 
Total as at 31 December 2012                          13         17 
---------------------------------------------  ---------  --------- 
 

Beyond these contractual requirements, these outflows do not include the potential liquidity impact from loss of unsecured funding, such as from money market funds or loss of secured funding capacity. However, unsecured and secured funding stresses are included in the LRA stress scenarios and a portion of the liquidity pool is held against these risks.

Barclays Africa Group Limited

-- Liquidity risk is managed separately at BAGL due to local currency, funding and regulatory requirements

-- In addition to the Group liquidity pool, BAGL held GBP4bn (2012: GBP5bn) of liquidity pool assets against BAGL-specific anticipated stressed outflows. The liquidity pool consists of South African government bonds and Treasury bills

   --        The BAGL loan to deposit ratio was 105% (2012: 113%) 

-- As at 31 December 2013, BAGL had GBP9bn of wholesale funding outstanding (2012: GBP12bn), of which GBP6bn matures in less than 12 months (2012: GBP6bn)

Credit Risk

 
Analysis of Total Assets by Valuation Basis 
 
 
Accounting Basis 
 
 
 
                                                           Cost Based 
Assets as at 31.12.13                      Total Assets       Measure  Fair Value 
                                                   GBPm          GBPm        GBPm 
=========================================  ============  ============  ========== 
Cash and balances at central banks               45,687        45,687           - 
 
Items in the course of collection from 
 other banks                                      1,282         1,282           - 
 
Debt securities                                  84,560             -      84,560 
Equity securities                                42,659             -      42,659 
Traded loans                                      1,647             -       1,647 
Commodities(1)                                    4,203             -       4,203 
=========================================  ============  ============  ========== 
Trading portfolio assets                        133,069             -     133,069 
 
Loans and advances                               18,695             -      18,695 
Debt securities                                     842             -         842 
Equity securities                                11,824             -      11,824 
Other financial assets(2)                         6,001             -       6,001 
Held in respect of linked liabilities 
 to customers under investment contracts          1,606             -       1,606 
=========================================  ============  ============  ========== 
Financial assets designated at fair 
 value                                           38,968             -      38,968 
 
Derivative financial instruments                324,335             -     324,335 
 
Loans and advances to banks                      37,853        37,853           - 
 
Loans and advances to customers                 430,411       430,411           - 
 
Banks                                            67,889        67,889           - 
Customers                                       118,890       118,890           - 
=========================================  ============  ============  ========== 
Reverse repurchase agreements and other 
 similar secured lending                        186,779       186,779           - 
 
Debt securities                                  91,298             -      91,298 
Equity securities                                   458             -         458 
=========================================  ============  ============  ========== 
Available for sale investments                   91,756             -      91,756 
 
Other assets                                     22,127        21,562         565 
 
Total assets as at 31.12.13                   1,312,267       723,574     588,693 
 
Total assets as at 31.12.12                   1,488,335       749,403     738,932 
 
   1        Commodities primarily consist of physical inventory positions. 
   2       Primarily consists of reverse repurchase agreements designated at fair value. 

Credit Risk

Credit Risk

Analysis of Loans and Advances to Customers and Banks

 
 
Loans and Advances at Amortised Cost Net of Impairment Allowances, 
by Industry Sector and Geography 
 
 
 
                                                                      Africa 
                                      United                      and Middle 
As at 31st December 2013             Kingdom   Europe  Americas         East    Asia    Total 
                                        GBPm     GBPm      GBPm         GBPm    GBPm     GBPm 
==================================  ========  =======  ========  ===========  ======  ======= 
Banks                                  5,718   11,322    10,141        2,318   6,239   35,738 
Other financial institutions          21,142   18,359    45,963        6,117   7,774   99,355 
Manufacturing                          5,306    1,916     1,297        1,218     606   10,343 
Construction                           3,133      417        19          347      27    3,943 
Property                              15,022    1,985       937        1,941     123   20,008 
Government                             1,546    1,739       685        1,325   1,808    7,103 
Energy and water                       1,715    3,035     1,489          735     478    7,452 
Wholesale and retail distribution 
 and leisure                           9,609    1,296       464        1,320     175   12,864 
Business and other services           12,826    2,656     2,220        1,926     434   20,062 
Home loans                           129,591   34,752       782       14,051     351  179,527 
Cards, unsecured loans and 
 other personal lending               28,168    6,792    12,630        3,842   1,283   52,715 
Other                                  8,373    1,871     1,295        6,996     619   19,154 
==================================  ========  =======  ========  ===========  ======  ======= 
Net loans and advances to 
 customers and banks                 242,149   86,140    77,922       42,136  19,917  468,264 
Impairment allowance                 (2,980)  (2,486)     (654)      (1,079)    (59)  (7,258) 
 
As at 31st December 2012 
==================================  ========  =======  ========  ===========  ======  ======= 
Banks                                  7,134   14,447    12,050        1,806   3,405   38,842 
Other financial institutions          17,113   20,812    40,884        4,490   3,031   86,330 
Manufacturing                          6,041    2,533     1,225        1,232     487   11,518 
Construction                           3,077      476         1          699      21    4,274 
Property                              15,167    2,411       677        3,101     247   21,603 
Government                               558    2,985     1,012        1,600     253    6,408 
Energy and water                       2,286    2,365     1,757          821     393    7,622 
Wholesale and retail distribution 
 and leisure                           9,567    2,463       734        1,748      91   14,603 
Business and other services           15,754    2,754     2,360        2,654     630   24,152 
Home loans                           119,653   36,659       480       14,931     270  171,993 
Cards, unsecured loans and 
 other personal lending               29,716    5,887    11,725        7,170   1,147   55,645 
Other                                  9,448    2,390     1,232        7,788     520   21,378 
==================================  ========  =======  ========  ===========  ======  ======= 
Net loans and advances to 
 customers and banks                 235,514   96,182    74,137       48,040  10,495  464,368 
Impairment allowance                 (3,270)  (2,606)     (472)      (1,381)    (70)  (7,799) 
 
 
 
Impairment Allowance 
                                 Year Ended  Year Ended 
                                   31.12.13    31.12.12 
                                       GBPm        GBPm 
===============================  ==========  ========== 
At beginning of period                7,799       8,896 
Acquisitions and disposals              (5)        (80) 
Exchange and other adjustments        (260)       (206) 
Unwind of discount                    (179)       (211) 
Amounts written off                 (3,343)     (4,119) 
Recoveries                              201         212 
Amounts charged against profit        3,045       3,307 
===============================  ==========  ========== 
At end of period                      7,258       7,799 
 
 
 

Credit Risk

 
 
Loans and Advances Held at Fair Value, by Industry Sector and Geography 
 
 
 
                                                                     Africa 
                                      United                     and Middle 
As at 31st December 2013             Kingdom  Europe  Americas         East  Asia   Total 
                                        GBPm    GBPm      GBPm         GBPm  GBPm    GBPm 
==================================  ========  ======  ========  ===========  ====  ====== 
Banks                                      -     150        72          273     1     496 
Other financial institutions(1)           12     782       409           24    42   1,269 
Manufacturing                             21      41        98            -     6     166 
Construction                             148       1         -           11     -     160 
Property                               7,595     766       164            3     -   8,528 
Government                             5,288       8         -           98     1   5,395 
Energy and water                          12      65       465           48     -     590 
Wholesale and retail distribution 
 and leisure                              40      75        97           53     -     265 
Business and other services            2,865      59       261          127     1   3,313 
Other                                     11      27        51           63     8     160 
==================================  ========  ======  ========  ===========  ====  ====== 
Net loans and advances to 
 customers and banks                  15,992   1,974     1,617          700    59  20,342 
 
                                      United  Europe  Americas       Africa  Asia   Total 
                                     Kingdom                     and Middle 
As at 31st December 2012                                               East 
                                        GBPm    GBPm      GBPm         GBPm  GBPm    GBPm 
==================================  ========  ======  ========  ===========  ====  ====== 
Banks                                      -     493       120          422     -   1,035 
Other financial institutions(1)           13     611       622            8    39   1,293 
Manufacturing                              6      38       601           16    15     676 
Construction                             161       1         -           28     4     194 
Property                               8,671     830       295          121     -   9,917 
Government                             5,762       6       314           17     5   6,104 
Energy and water                          10      73        41           46     3     173 
Wholesale and retail distribution 
 and leisure                              33       2       220           72     1     328 
Business and other services            3,404      20       685           14     -   4,123 
Other                                    105     132        46          224    56     563 
==================================  ========  ======  ========  ===========  ====  ====== 
Net loans and advances to 
 customers and banks                  18,165   2,206     2,944          968   123  24,406 
 
 
 
Credit impairment charges and other provisions by business 
 
 
                                                       Year Ended  Year Ended 
                                                         31.12.13    31.12.12 
                                                             GBPm        GBPm 
=====================================================  ==========  ========== 
Loan impairment 
UK RBB                                                        347         269 
Europe RBB                                                    287         257 
Africa RBB                                                    324         632 
Barclaycard                                                 1,264       1,049 
Investment Bank                                               209         192 
Corporate Banking                                             512         864 
Wealth and Investment Management                              121          38 
Head Office and Other Operations                              (2)           2 
=====================================================  ==========  ========== 
Total loan impairment charge(2)                             3,062       3,303 
Impairment charges on available for sale investments            1          40 
Impairment of reverse repurchase agreements                     8         (3) 
=====================================================  ==========  ========== 
Total credit impairment charges and other provisions        3,071       3,340 
 

-- Impairment charges on loans and advances decreased 7% reflecting lower charges in Corporate Banking and Africa RBB,partially offset by increased charges across the rest of the Group

-- Further detail can be found in the Retail and Wholesale Credit Risk sections on pages 72 and 86 respectively

1 Included within Other financial institutions (Americas) are GBP250m (2012: GBP427m) of loans backed by retail mortgage collateral.

2 Includes charges of GBP17m (2012: GBP4m write back) in respect of undrawn facilities and guarantees.

Credit Risk

 
Potential Credit Risk Loans and Coverage 
 Ratios 
 
 
                     CRLs                   PPLs                 PCRLs 
==========  ====================== 
                 As at       As at      As at      As at      As at      As at 
              31.12.13    31.12.12   31.12.13   31.12.12   31.12.13   31.12.12 
                  GBPm        GBPm       GBPm       GBPm       GBPm       GBPm 
==========  ==========  ==========  =========  =========  =========  ========= 
Retail(1)        7,567       8,722        708        758      8,275      9,480 
Wholesale        5,731       6,303      1,100      1,102      6,831      7,405 
==========  ==========  ==========  =========  =========  =========  ========= 
Group           13,298      15,025      1,808      1,860     15,106     16,885 
 
             Impairment Allowance       CRL Coverage         PCRL Coverage 
 
 
                As at      As at      As at      As at      As at      As at 
             31.12.13   31.12.12   31.12.13   31.12.12   31.12.13   31.12.12 
                 GBPm       GBPm          %       GBPm          %       GBPm 
==========  =========  =========  =========  =========  =========  ========= 
Retail          4,372      4,635       57.8       53.1       52.8       48.9 
Wholesale       2,886      3,164       50.4       50.2       42.2       42.7 
==========  =========  =========  =========  =========  =========  ========= 
Group           7,258      7,799       54.6       51.9       48.0       46.2 
 

- Further detail can be found in the Retail and Wholesale Credit Risk sections on pages 72 and 86 respectively

 
Forbearance 
 
 
Balances  Impairment Stock  Coverage 
 
 
                As at      As at      As at      As at      As at      As at 
             31.12.13   31.12.12   31.12.13   31.12.12   31.12.13   31.12.12 
                 GBPm       GBPm       GBPm       GBPm          %          % 
==========  =========  =========  =========  =========  =========  ========= 
Retail          5,002      5,447        581        575       11.6       10.6 
Wholesale       3,385      4,254        891      1,149       26.3       27.0 
==========  =========  =========  =========  =========  =========  ========= 
Group           8,387      9,701      1,472      1,724       17.5       17.8 
 

- Further detail can be found in the Retail and Wholesale Credit Risk sections on pages 72 and 86respectively

1 2012 PCRL balances in Africa RBB have been restated to better reflect their PCRL categorisation. As a result CRLs decreased by GBP99m and PPLs increased by GBP102m.

Credit Risk

 
Retail and Wholesale Loans and Advances to Customers 
 and Banks 
 
 
 
                                                                            CRLs 
                                                                            % of                     Loan 
                          Gross  Impairment         L&A Net       Credit   Gross  Loan Impairment    Loss 
As at 31.12.13              L&A   Allowance   of Impairment   Risk Loans     L&A          Charges   Rates 
                           GBPm        GBPm            GBPm         GBPm       %             GBPm     bps 
======================  =======  ==========  ==============  ===========  ======  ===============  ====== 
Total retail            236,219       4,372         231,847        7,567     3.2            2,161      91 
 
Wholesale - customers   201,998       2,876         199,122        5,713     2.8              918      45 
Wholesale - banks        37,305          10          37,295           18       -             (17)     (5) 
======================  =======  ==========  ==============  ===========  ======  ===============  ====== 
Total wholesale         239,303       2,886         236,417        5,731     2.4              901      38 
 
Loans and advances 
 at                     475,522       7,258         468,264       13,298     2.8            3,062      64 
amortised cost 
 
Traded Loans              1,647         n/a           1,647 
Loans and advances 
 designated at 
 fair value              18,695         n/a          18,695 
======================  =======  ========== 
Loans and advances 
 held at fair 
 value                   20,342         n/a          20,342 
 
Total loans and 
 advances               495,864       7,258         488,606 
 
As at 31.12.12 
======================  =======  ==========  ==============  ===========  ======  ===============  ====== 
Total retail(1)         232,672       4,635         228,037        8,722     3.7            2,075      89 
 
Wholesale - customers   199,423       3,123         196,300        6,252     3.1            1,251      63 
Wholesale - banks        40,072          41          40,031           51     0.1             (23)     (6) 
======================  =======  ==========                  ===========  ======  ===============  ====== 
Total wholesale         239,495       3,164         236,331        6,303     2.6            1,228      51 
 
Loans and advances 
 at                     472,167       7,799         464,368       15,025     3.2            3,303      70 
amortised cost 
 
Traded Loans              2,410         n/a           2,410 
Loans and advances 
 designated at 
 fair value              21,996         n/a          21,996 
======================  =======  ========== 
Loans and advances 
 held at fair 
 value                   24,406         n/a          24,406 
 
Total loans and 
 advances               496,573       7,799         488,774 
 

- Loans and advances to customers and banks at amortised cost net of impairment remained stable at GBP468.3bn (2012: 464.4bn). This reflected a GBP3.8bn increase to GBP231.8bn in the retail portfolios, driven by increased mortgage lending and the acquisition of Barclays Direct in UK RBB. This was offset by reductions in Africa RBB, largely reflecting currency movements

- This growth, combined with lower impairment charges on loans and advances resulted in a lower loan loss rate of 64bps (2012: 70bps)

- Further detail can be found in the Retail and Wholesale Credit Risk sections on pages 72 and 86 respectively

1 2012 CRL balances in Africa RBB have been revised to better reflect their PCRL categorisation. As a result CRLS decreased by GBP99m.

Credit Risk

 
Exposure to UK Commercial Real Estate 
 
 
Loans and advances  Balances Past  Impairment Allowances 
 at amortised cost       Due 
      As at             As at              As at 
 
 
            31.12.13  31.12.12  31.12.13  31.12.12  31.12.13  31.12.12 
                GBPm      GBPm      GBPm      GBPm      GBPm      GBPm 
            ========  ========  ========  ========  ========  ======== 
Wholesale      9,842    10,036       361       469       110       106 
Retail         1,593     1,534       103       123        16        20 
            ========  ========  ========  ========  ========  ======== 
Group         11,435    11,570       464       592       126       126 
 

- Further detail can be found in the Retail and Wholesale Credit Risk sections on pages 72 and 86 respectively

 
Retail Credit Risk 
 
 
 
Retail Loans and Advances at Amortised Cost 
 
 
                                                                              CRLs % 
                                  Impairment         L&A Net       Credit   of Gross  Loan Impairment  Loan Loss 
As at 31.12.13         Gross L&A   Allowance   of Impairment   Risk Loans        L&A          Charges      Rates 
                            GBPm        GBPm            GBPm         GBPm          %             GBPm        bps 
                       =========  ==========  ==============  ===========  =========  ===============  ========= 
UK RBB                   138,056       1,308         136,748        2,664        1.9              347         25 
Europe RBB                38,016         660          37,356        1,801        4.7              287         75 
Africa RBB                19,363         491          18,872        1,026        5.3              259        134 
Barclaycard               37,468       1,856          35,612        1,992        5.3            1,264        337 
Corporate Banking(1)         488          39             449           45        9.2              (5)      (102) 
Wealth and 
 Investment 
 Management                2,828          18           2,810           39        1.4                9         32 
Total                    236,219       4,372         231,847        7,567        3.2            2,161         91 
 
As at 31.12.12 
                       =========  ==========  ==============  ===========  =========  ===============  ========= 
UK RBB                   129,682       1,369         128,313        2,883        2.2              269         21 
Europe RBB                39,997         560          39,437        1,734        4.3              257         64 
Africa RBB                23,987         700          23,287        1,691        7.0              472        197 
Barclaycard               35,732       1,911          33,821        2,288        6.4            1,050        294 
Corporate Banking(1)         739          79             660           92       12.4               27        365 
Wealth and 
 Investment 
 Management                2,535          16           2,519           34        1.3                -          - 
Total                    232,672       4,635         228,037        8,722        3.7            2,075         89 
                       =========  ==========  ==============  ===========  =========  ===============  ========= 
 
 

- Gross loans and advances to customers and banks in the retail portfolios increased 2% to GBP236.2bn principally reflecting movements in UK RBB, where a 6% increase to GBP138bn reflected the acquisition of Barclays Direct and growth in home loans. This was partially offset by reductions in Africa RBB, principally reflecting currency movements

- The loan impairment charge increased 4% to GBP2,161m principally as a result of:

- UK RBB increased 29% to GBP347m primarily due to the non-recurrence of releases in 2012 impacting unsecured lending and mortgages. Excluding these, impairment was broadly in line with prior year

- Barclaycard increased 20% to GBP1,264m primarily driven by higher assets, including the impact of the acquisition of the Edcon portfolio in late 2012, and the non-recurrence of releases in 2012. Impairment loan loss rates in consumer credit cards remained stable at 356bps (2012: 358bps) in the UK and at 268bps (2012: 268bps) in the US, but increased to 560bps (2012: 160bps) in South Africa

- Europe RBB increased 12% to GBP287m due in part to additional charges resulting from exposure to the renewable energy sector in Spain, foreign currency movements and an increase in home loan balances in recoveries. This was partially offset by improvements in underlying collections performance

   1        Primarily comprises UAE retail portfolios in 2013. Includes India portfolios in 2012. 

Credit Risk

- Africa RBB decreased 45% to GBP259m driven by lower charges in the South African home loans portfolios and foreign currency movements

- Wealth and Investment Management increased to GBP9m (2012: nil) driven primarily by losses on Spanish residential property

- Corporate Banking decreased to a GBP5m release (2012: GBP27m charge) driven by a sharp improvement in residential property values

- Higher overall impairment charges led to an increase in the retail loan loss rate to 91bps (2012: 89bps)

 
 
  Analysis of Retail Gross Loans & Advances 
  to Customers 
 
 
 
                                  Credit Cards, 
                                     Overdrafts 
                                            and  Other Secured 
                    Secured Home      Unsecured         Retail 
As at 31.12.13          Loans(1)          Loans     Lending(2)  Business Lending  Total Retail 
                            GBPm           GBPm           GBPm              GBPm          GBPm 
UK RBB                   122,879          6,854              -             8,323       138,056 
Europe RBB                33,615          2,870              -             1,531        38,016 
Africa RBB                13,664          2,469          2,584               646        19,363 
Barclaycard                    -         34,276          2,487               705        37,468 
Corporate Banking            252            199             30                 7           488 
Wealth and 
 Investment 
 Management                2,575             91            162                 -         2,828 
Total                    172,985         46,759          5,263            11,212       236,219 
 
As at 31.12.12 
UK RBB                   114,766          6,863              -             8,053       129,682 
Europe RBB                34,825          3,430              -             1,742        39,997 
Africa RBB                17,422          2,792          3,086               687        23,987 
Barclaycard                    -         32,432          2,730               570        35,732 
Corporate Banking            274            336            117                12           739 
Wealth and 
 Investment 
 Management                2,267             63            205                 -         2,535 
Total                    169,554         45,916          6,138            11,064       232,672 
 

- Secured home loans and credit cards, overdrafts and unsecured loans are analysed on pages 77 and 83respectively

1 All portfolios under Secured Home Loans are primarily first lien mortgages. Other Secured Retail Lending under Barclaycard is a second lien mortgage portfolio.

2 Other Secured Lending includes auto loan financing in Africa RBB and UK Secured Lending in Barclaycard.

Credit Risk

 
Analysis of Potential Credit Risk Loans 
 and Coverage Ratios 
 
 
 
 CRLs    PPLs    PCRLs 
 
 
                                As at     As at     As at     As at     As at     As at 
                             31.12.13  31.12.12  31.12.13  31.12.12  31.12.13  31.12.12 
                                 GBPm      GBPm      GBPm      GBPm      GBPm      GBPm 
                             ========  ========  ========  ========  ========  ======== 
Home loans                      2,803     3,321       316       321     3,119     3,642 
Credit cards and unsecured 
 lending                        3,468     3,954       279       295     3,747     4,249 
Other retail lending and 
 business banking               1,296     1,447       113       142     1,409     1,589 
                                       ========            ========            ======== 
Total retail(1)                 7,567     8,722       708       758     8,275     9,480 
 
                                 Impairment         CRL coverage       PCRL coverage 
                                  allowance 
 
 
                                As at     As at     As at     As at     As at     As at 
                             31.12.13  31.12.12  31.12.13  31.12.12  31.12.13  31.12.12 
                                 GBPm      GBPm         %         %         %         % 
                             ========  ========  ========  ========  ========  ======== 
Home loans                        776       849      27.7      25.6      24.9      23.3 
Credit cards and unsecured 
 lending                        3,026     3,212      87.3      81.2      80.8      75.6 
Other retail lending and 
 business banking                 570       574      44.0      39.7      40.5      36.1 
                                       ========            ========            ======== 
Total retail                    4,372     4,635      57.8      53.1      52.8      48.9 
 
 
 
Potential Credit Risk Loans and Coverage Ratios 
 by business 
 
 
CRLs  PPLs  PCRLs 
 
 
                                      As at     As at     As at     As at     As at     As at 
                                   31.12.13  31.12.12  31.12.13  31.12.12  31.12.13  31.12.12 
                                       GBPm      GBPm      GBPm      GBPm      GBPm      GBPm 
UK RBB                                2,664     2,883       239       283     2,903     3,166 
Europe RBB                            1,801     1,734        73        98     1,874     1,832 
Africa RBB(1)                         1,026     1,691       153       163     1,179     1,854 
Barclaycard                           1,992     2,288       239       208     2,231     2,496 
Corporate Banking                        45        92         2         5        47        97 
Wealth and Investment Management         39        34         2         1        41        35 
Total retail                          7,567     8,722       708       758     8,275     9,480 
 
                                       Impairment         CRL coverage       PCRL coverage 
                                        allowance 
 
 
                                      As at     As at     As at     As at     As at     As at 
                                   31.12.13  31.12.12  31.12.13  31.12.12  31.12.13  31.12.12 
                                       GBPm      GBPm         %         %         %         % 
UK RBB                                1,308     1,369      49.1      47.5      45.1      43.2 
Europe RBB                              660       560      36.6      32.3      35.2      30.6 
Africa RBB(1)                           491       700      47.9      41.4      41.6      37.8 
Barclaycard                           1,856     1,911      93.2      83.5      83.2      76.6 
Corporate Banking                        39        79      86.7      85.9      83.0      81.4 
Wealth and Investment Management         18        16      46.2      47.1      43.9      45.7 
Total retail                          4,372     4,635      57.8      53.1      52.8      48.9 
 

- CRL balances in retail portfolios decreased 13.2% to GBP7,567m, primarily in:

- Africa RBB, due to depreciation of ZAR against GBP and a reduction in the recovery book in South Africa home loans

- UK RBB, where reductions reflected higher cash recoveries in Business Banking and lower flows into recovery in Consumer Lending

- Barclaycard, where the reductions reflected lower balances in recovery across the principal portfolios

- This was partially offset by higher balances in Europe RBB primarily due to appreciation of EUR against GBP and an increase in recovery balances across all home loans portfolios

1 2012 PCRL balances in Africa RBB have been restated to better reflect their PCRL categorisation. As a result PCRL balances increased by GBP3m; CRLs decreased by GBP99m and PPLs to increased by GBP102m. This has been allocated between Home Loans (CRL: GBP76m and PPL: GBP59m) and Other Retail Lending (CRL: GBP23m and PPL: GBP43m).

Credit Risk

Retail forbearance programmes

Forbearance programmes on principal retail portfolios

- Retail forbearance is available to customers experiencing financial difficulties. Forbearance solutions may take a number of forms depending on the extent of their financial dislocation. Short term solutions normally focus on temporary reductions to contractual payments and switches from capital and interest payments to interest only. For customers with longer term financial difficulties, term extensions may be offered, which may also include interest rate concessions and fully amortising balances for card portfolios

- Forbearance on the Group's principal retail portfolios in the US, UK, Eurozone and South Africa is presented below. The principal portfolioslisted below account for 91% (2012: 92%) of total retail forbearance balances

 
                                                                   Marked        Marked       Impairment 
                                                                to market     to market       allowances 
                                                Forbearance        LTV of        LTV of           marked 
                                 Gross L&A       programmes   forbearance   forbearance          against  Forbearance 
                                   subject       proportion     balances:     balances:         balances   Programmes 
Principal Retail            to forbearance   of outstanding       balance     valuation   on forbearance     Coverage 
 Portfolios                     programmes         balances      weighted      weighted       programmes        Ratio 
As at 31.12.13                        GBPm                %             %             %             GBPm            % 
                           ===============  ===============  ============  ============  ===============  =========== 
Home Loans 
UK                                   2,364              1.9          63.4          51.6               23          1.0 
South Africa                           248              2.1          74.4          60.5               17          6.9 
Spain                                  171              1.4          68.3          52.3                8          4.9 
Italy                                  307              2.0          62.2          50.9               10          3.2 
 
Credit Cards, Overdrafts 
 and Unsecured Loans 
UK cards                               912              5.6           n/a           n/a              333         36.5 
UK personal loans                      142              2.9           n/a           n/a               34         23.7 
US cards                               106              1.1           n/a           n/a               10          9.8 
 
Business Lending 
UK                                     278              3.3           n/a           n/a               32         11.5 
 
As at 31.12.12 
                           ===============  ===============  ============  ============  ===============  =========== 
Home Loans 
UK                                   2,536              2.2          67.7          56.1               24          0.9 
South Africa                           404              2.6          78.3          64.7               16          4.0 
Spain                                  174              1.3          68.9          53.3               10          5.7 
Italy                                  426              2.6          62.6          52.2                7          1.7 
 
Credit Cards, Overdrafts 
 and Unsecured Loans 
UK cards                               991              6.3           n/a           n/a              350         35.3 
UK personal loans                      168              3.4           n/a           n/a               44         26.2 
US cards                               116              1.3           n/a           n/a               15         12.9 
 
Business Lending 
UK                                     203              2.5           n/a           n/a               28         13.8 
 
 

- Loans in forbearance in the principal home loans portfolios decreased 13% to GBP3,090m, primarily due to reductions in UK, South Africa and Italy

- The UK home loans under forbearance programmes decreased 7% to GBP2,364m. In H213, the definition was expanded to include customers who are up to date on their mortgage but have either been granted a term extension or have drawn against their Mortgage Current Account and displayed other indicators of financial stress. 2012 forbearance balances were restated from GBP1,596m to GBP2,536m in line with the new definition

Credit Risk

- As a result of the restatement, Mortgage Current Account balances (see page 81) now account for 71% of the total forbearance balances, the majority of the remainder being term extensions which account for 17%

- In South Africa, the reduction in forbearance balances was due to the implementation of enhanced qualification criteria which results in a more appropriate and sustainable programme for the customer, and a depreciation of ZAR against GBP

- In Italy, the majority of the balances relate to specific schemes required by the government in response to natural disasters and amendments are weighted towards payment holidays and interest suspensions. The decrease of 28% to GBP307m was in part due to customers exiting such government forbearance schemes after recommencing payments. The coverage for forbearance accounts remain low, reflecting the underlying quality of customers on these government schemes, with 85% of customers being up to date upon entering the forbearance scheme

- Forbearance balances on principal credit cards, overdrafts and unsecured loan portfolios decreased by 9% to GBP1,160m. Forbearance programmes as a proportion of outstanding balances reduced in UK and US cards due to an improved credit environment and an enhancement to the forbearance policy in 2012

- Impairment allowances against UK cards forbearance decreased following a review of the qualification criteria in 2012, the impacts of which become evident from Q213. This included a reduction of balances on forbearance programmes and better performance resulting in a decrease in impairment coverage ratio

- US cards forbearance programme coverage ratio was lower than the UK due to a higher proportion of partnership accounts and long term forbearance plans. These plans have lower loss rates compared to the UK as payment amount and annual percentage rate is higher in the US portfolio

- Business Lending forbearance balances increased 37% to GBP278m due to a longer period of monitoring undertaken for customers under forbearance before they are re-categorised as performing. In addition, there has been an increase in customers being granted forbearance whilst a review of their derivative position is being undertaken

Credit Risk

Secured home loans

- Total home loans to retail customers increased 2% to GBP173bn (2012: GBP170bn)

- The principal home loan portfolios listed below account for 97% (2012: 96%) of total home loans in the Group's retail portfolios

 
Home loans principal portfolios(1) 
 
 
                                                                         Recoveries 
                                                > 90 Day   Annualised    proportion   Recoveries 
                                                arrears,        gross            of   impairment 
                   Gross loans  > 90 Day       including   charge-off   outstanding     coverage 
As at 31.12.13    and advances   arrears   recoveries(2)     rates(3)      balances        ratio 
                          GBPm         %               %            %             %            % 
===============  =============  ========  ==============  ===========  ============  =========== 
UK                     122,880       0.3             0.8          0.5           0.5         14.7 
South Africa            12,172       0.7             6.2          2.6           5.6         34.7 
Spain                   12,748       0.7             3.0          1.1           2.4         36.0 
Italy                   15,518       1.1             3.5          0.7           2.4         25.8 
Portugal                 3,641       0.5             3.9          1.1           3.4         31.9 
 
As at 31.12.12 
===============  =============  ========  ==============  ===========  ============  =========== 
UK                     114,766       0.3             0.8          0.6           0.5         13.4 
South Africa            15,773       1.6             8.4          3.9           6.9         34.6 
Spain                   13,551       0.7             2.6          1.1           1.9         34.0 
Italy                   15,529       1.0             2.9          0.8           1.8         25.4 
Portugal                 3,710       0.7             3.4          1.4           2.8         25.6 
 

- Arrears rates remained steady in the UK due to a conservative credit policy and stable economic conditions including the continued low base rate environment. The recoveries impairment coverage ratio increased reflecting higher impairment allowances held as 31 December 2013 reflecting the external environment.

- In the UK, gross loans and advances increased 7% to GBP123bn which includes the GBP5.4bn mortgage portfolio acquired through Barclays Direct, in February 2013. Within the total home loans portfolio:

- Owner-occupied(4) interest only balances of GBP44.5bn (2012: GBP45.7bn) represented 36% of total home loan balances (see page 80 for more detail). The average balance weighted LTV for interest only balances remained low at 54.2% (2012: 58.8%) and 90 day arrears rates remained stable at 30bps (2012: 30bps) which was in line with the overall portfolio performance

- Buy to let(5) home loans comprised 8% (2012: 7%) of the total balances. For buy to let home loans, 90 day arrears rates improved marginally from 0.2% to 0.1% while balance weighted portfolio LTV remained broadly stable at 62.9% (2012: 65.7%)

- Gross loans and advances in South Africa of GBP12.2bn (2012: GBP15.8bn) were broadly unchanged in local currency. The improvement in the arrears and charge-off rates was driven by the continued strong performance of new lending and improvements in collections capabilities. The decrease in recoveries balances was driven by revised strategies in the recoveries environment to reduce this portfolio, and lower charge-off rates

- In the principal European home loans portfolios, gross loans and advances reduced 3% to GBP31.9bn reflecting the amortisation of existing balances and reduced new business flows following the realignment of the target customer profile. 90 day arrears rates and charge-off rates have remained broadly stable in Spain and Italy, but have reduced in Portugal due to improved collections performance

- Balances in recoveries and recovery impairment coverage rates have increased in Spain in part due to an increase in the legal recovery timescales following introduction of new Spanish mortgage protection laws. The lengthy legal process in Europe and difficult property market conditions have contributed to the increasedrecovery balances and higher impairment coverage ratios

1 Excluded from the above analysis are Wealth International home loans, which are managed on an individual customer exposure basis, France home loans and other small home loans portfolios. All portfolios under Secured Home Loans are primarily first lien mortgages. Other Secured Retail Lending under Barclaycard is a second lien mortgage portfolio.

2 90 days arrears including recoveries is the sum of balances greater than 90 days arrears and balances charged off to recoveries, expressed as a percentage of total outstanding balances.

3 Gross charge-off rates are calculated over average monthly outstanding balances through the year.

4 Owner-occupied refers to mortgages where the intention of the customer was to occupy the property at origination.

5 Buy to let refers to mortgages where the intention of the customer (investor) was to let the property at origination.

Credit Risk

 
Home loans principal portfolios - distribution of balances by 
 Loan to Value(1) 
 
 
 
As at 31 December          UK        South Africa      Spain         Italy        Portugal 
                       2013   2012    2013    2012   2013   2012   2013   2012   2013   2012 
                          %      %       %       %      %      %      %      %      %      % 
<=75%                  84.2   76.1    69.6    62.8   65.9   64.2   74.9   74.3   42.3   40.3 
>75% and <=80%          6.9    9.2     8.8     9.0    6.6    6.5   14.2   16.0    8.6    8.3 
>80% and <=85%          3.4    5.4     7.1     8.2    6.1    6.1    6.0    5.5   11.7   10.6 
>85% and <=90%          2.1    3.3     4.8     6.4    5.5    5.5    1.8    1.4   12.1   11.1 
>90% and <=95%          1.3    2.2     3.3     4.0    4.5    4.4    0.9    0.9    9.0   10.2 
>95% and <=100%         0.8    1.4     1.9     2.8    3.3    3.3    0.6    0.6    7.3    7.6 
>100%                   1.3    2.4     4.5     6.8    8.1   10.0    1.6    1.3    9.0   11.9 
 
Portfolio Marked 
 To Market LTV 
 : Balance weighted 
 %                     56.3   59.1    62.3    65.6   63.4   64.6   60.0   59.6   76.4   77.6 
Portfolio Marked 
 To Market LTV 
 : Valuation 
 weighted %            43.6   45.5    42.1    44.2   44.8   45.4   46.5   46.7   66.2   67.7 
 
For > 100% LTV: 
Balances GBPm         1,596  2,698     540   1,064  1,027  1,343    244    203    324    440 
Marked to market 
 collateral GBPm      1,411  2,478     452     898    864  1,136    191    167    294    405 
Average LTV: 
 Balance weighted 
 %                    120.5  112.3   123.1   121.7  118.0  118.1  151.1  137.0  113.7  110.7 
Average LTV: 
 Valuation weighted 
 %                    113.2  108.9   119.5   118.4  118.8  118.2  128.2  121.1  110.1  108.5 
% Balances in 
 Recovery Book          3.2    2.6    45.6    46.2   18.6   12.0   62.1   51.2   20.8   12.5 
 

-- Credit quality of the principal home loan portfolios reflected relatively conservative levels of high LTV new lending and moderate LTV on existing portfolios

-- During 2013, the average balanced weighted portfolio LTV in the UK decreased to 56.3% (2012: 59.1%) primarily due to appreciating house prices

   --       For >100% LTV,  with the exception of Italy, balances decreased during 2013: 

- In the UK balances were 41% lower at GBP1,596m, partly driven by appreciating house prices. However, the average balance weighted LTV for the same period increased due to the remaining balances having higher LTVs than those paid down

- In South Africa, the 49% reduction in the balances to GBP540m (2012: GBP1,064m) was driven by a reduction in the recoveries book and an appreciation in house prices

- In Spain and Portugal, the balances decreased by 24% and 26%, respectively due to the increasing levels of repossessions where the assets are now held as 'Other Real Estate Owned' (see section 'foreclosures in process and properties in possession')

- In Italy, the balances increased by 20% due to the falling property prices and court set auction valuations for properties going through the lengthy repossession process (see section Foreclosures in process and properties in possession)

1 Portfolio marked to market based on the most updated valuation including recoveries balances. Updated valuations reflect the application of the latest house price index available in the country as at 31 December 2013. Valuation weighted LTV is the ratio between total outstanding balances and the value of total collateral held against these balances. Balance weighted LTV approach is derived by calculating individual LTVs at account level and weighting by the individual loan balances to arrive at the average position.

Credit Risk

 
Home loans principal portfolios 
 - new lending 
 
 
 
 UK    South Africa    Spain    Italy    Portugal(1) 
 
 
As at 31 December            2013     2012   2013   2012  2013  2012  2013  2012  2013  2012 
New Bookings GBPm          17,100   18,170  1,209  1,186   277   284   494   848    20    83 
New Mortgages Proportion 
 Above 85% LTV (%)(2)         3.8      3.9   30.4   36.8   1.8   4.1     -     -  15.6   4.9 
Average LTV on 
 New Mortgages: 
 Balance weighted 
 (%)                         64.2     64.6   74.9   76.1  61.7  62.8  59.8  62.8  64.8  60.8 
Average LTV on 
 New Mortgages: 
 Valuation weighted 
 (%)(2)                      57.1     57.4   64.9   64.7  52.9  55.8  52.2  55.4  54.2  56.7 
 

- New bookings in UK decreased 6% to GBP17.1bn. The decrease in average balance weighted LTV in the UK to 64.2% (2012: 64.6%) was driven by an increased proportion of lower LTV originations

- In South Africa, new home loans above 85% LTV decreased to 30.4% (2012: 36.8%) due to an increase of new bookings in the 80-85% LTV band. The average LTV decreased to 74.9% (2012: 76.1%)

- New bookings in Spain, Italy and Portugal reduced 35% to GBP791m due to changes to business strategy, a tightening of the standard LTV credit criteria and active management to reduce funding mismatch and redenomination risk. Average balance weighted LTV on new mortgages remained stable across these jurisdictions reflecting this credit criteria

- The proportion of new home loans above 85% LTV in Spain has decreased, and now primarily reflects lending to customers to finance the purchase of properties which were previously repossessed by the Bank and held as Other Real Estate Owned' (see section on Foreclosures in process and properties in possession)

1 The proportion of new home loans above 85% LTV in Portugal includes home loans to restructure customer existing home loans, with no increase in exposure.

2 UK figures were restated following a detailed review of the LTV's post migration to a new data management system.

Credit Risk

Exposures to interest only home loans

-- The Group provides interest only mortgages to customers, mainly in the UK. Under the terms of these loans, the customer makes payments of interest only for the entire term of the mortgage, although customers may make early repayments of the principal within the terms of their agreement

-- Subject to such early repayments, the entire principal remains outstanding until the end of the loan term and the customer is responsible for repaying this on maturity. The means of repayment may include the sale of the mortgaged property

-- Interest only lending is subject to bespoke underwriting criteria that includes: a maximum size of loan, maximum LTV ratios, affordability and maximum loan term amongst other criteria. Borrowers on interest only terms must have a repayment strategy in place to repay the loan at maturity and a customer contact strategy has been developed to ensure ongoing communications are in place with interest only customers at various points during the term of the mortgage. The contact strategy is varied dependent on our view of the risk of the customer

 
Exposure to interest only owner-occupied home 
 loans                                             As at     As at 
                                                31.12.13  31.12.12 
Interest only balances (GBPm)(1)                  44,543    45,746 
90 days arrears (%)                                  0.3       0.3 
Total Impairment Coverage (bps)                        2         3 
Marked to market LTV: Balance weighted %            54.2      58.8 
Marked to market LTV: Valuation weighted %          42.4      45.1 
 
Interest only home loans maturity years: 
2014                                                 812       877 
2015                                                 875       985 
2016                                               1,183     1,324 
2017                                               1,582     1,707 
2018                                               1,659     1,763 
2019-2023                                          8,815     9,138 
Post 2023                                         29,466    29,057 
 

-- Interest only mortgages comprise GBP53bn (2012: GBP53bn) of the total GBP123bn (2012: GBP115bn) UK home loans portfolio. Of these, GBP45bn (2012: GBP46bn) are owner-occupied with the remaining GBP8bn (2012: GBP7bn) buy-to-let

-- The average balance weighted LTV for interest only owner-occupied balances reduced to 54.2% (2012: 58.8%) driven by appreciating property prices

-- Total impairment coverage at 2bps (2012: 3bps) is broadly in line with overall portfolio performance and highlights improvement year on year as a result of portfolio quality

1 Includes forborne interest-only loans. 2013 balances include the impact of the acquisition of Barclays Direct.

Credit Risk

Exposures to Mortgage Current Accounts (MCA) Reserves

-- MCA Reserve is a secured overdraft facility available to home loan customers which allows them to borrow against the equity in their home. It allows draw-down up to an agreed available limit on a separate but connected account to the main mortgage loan facility. The balance drawn must be repaid on redemption of the mortgage

-- Of total 953,000 home loan customers in the UK, 573,000 have MCA reserves, with total reserve limits of GBP18.3bn

 
Exposure to Mortgage Current Accounts Reserves 
 (UK)                                                 As at     As at 
                                                   31.12.13  31.12.12 
Total outstanding of home loans with MCA reserve 
 balances (GBPbn)                                      72.7      82.2 
Home loan customers with active reserves (000s)         573       638 
Proportion of outstanding UK home loan balances 
 (%)                                                   59.2      71.6 
Total reserve limits (GBPbn)                           18.3      18.5 
Utilisation rate (%)                                   31.9      30.9 
Marked To Market LTV : Balance weighted (%)            53.9      57.7 
 

-- While the MCA reserve was withdrawn from sale in December 2012, existing customers can continue to draw down against their available reserve limit (GBP12.5bn of undrawn limits as at December 2013)

-- The total overall home loans balances for customers who have a current account reserve has reduced by 12% to GBP72.7bn primarily due to amortising payments on the main mortgage account. The average marked to market LTV has reduced to 53.9% (2012: 57.7%) reflecting increasing house prices and paydown of the main mortgage loan

Credit Risk

Foreclosures in process and properties in possession

- Foreclosure is the process by which the bank initiates legal action against a customer with the intention of terminating a loan agreement whereby the bank may repossess the property subject to local law and recover amounts it is owed. This process can be initiated by the bank independent of the impairment treatment and it is therefore possible that the foreclosure process may be initiated whilst the account is still in Collections (delinquent) or in Recoveries (post charge-off) where the customer has not agreed a satisfactory repayment schedule with the bank

- Properties in possession include properties held as 'Loans and Advances to Customers' and properties held as 'Other Real Estate Owned'

- Held as 'Loans and Advances to Customers' (UK and Italy) refers to properties where the customer continues to retain legal title but where the bank has enforced the possession order as part of the foreclosure process to allow for the disposal of the asset, or the court has ordered the auction of the property

- Held as 'Other Real Estate Owned' (South Africa, Spain and Portugal) refers to properties where the bank has taken legal ownership of the title as a result of purchase at an auction or similar and treated as 'Other Real Estate Owned' within other assets on the bank's balance sheet

 
Home loans principal portfolios 
 
 
Foreclosures in process  Properties in possession 
 
 
                   Number of          Number of 
As at 31.12.13    properties  GBPm   properties  GBPm 
UK                     1,835   254          157    22 
South Africa          10,161   484          398     5 
Spain                  1,560   236        1,305    93 
Italy(1)               3,782   371          504    64 
Portugal               2,086   137          540    50 
 
As at 31.12.12 
UK                     1,612   203          234    33 
South Africa          12,145   778        1,314    27 
Spain                  1,396   194          945   117 
Italy(1)               2,888   283          436    58 
Portugal               1,506   110          336    45 
 

- In UK home loans, foreclosures in process increased 14% to 1,835 in 2013. This increase includes customers where contact and formal agreement of payment plans for arrears is still to be achieved. On average, 22% of customers in foreclosures in process made a monthly repayment which was less than the monthly contractual payment. 31% of customers in Recovery have recommenced full contractual payments as a minimum, and the foreclosure process for these customers is in temporary suspension pending agreement on the arrears

- The properties in possession portfolio in South Africa is comprised entirely of 'Other Real Estate Owned'. The reduction in 2013 is due to a more cautious approach adopted for taking ownership of properties at auction when the reserve price is not met, and improved sale processes for existing properties

- Foreclosures in process in the European mortgage portfolios increased driven by the continuing charge off rates increasing new flow into recovery. Foreclosures in process and property in possession stocks are increasing and are impacted by the increasing time to repossess and sell property

1 In Italy, customers continue to retain legal title of the property after the court has ordered an auction. These are classified as properties in possession and excluded from foreclosures in process.

Credit Risk

Credit cards, overdrafts and unsecured loans

- The principal portfolios listed below account for 91% (2012: 90%) of total credit cards, overdrafts and unsecured loans in the Group's retail portfolios

 
                                                                          Recoveries 
                                                            Annualised    Proportion   Recoveries 
                                                                 Gross            of   Impairment 
Principal Portfolios      Gross Loans    30 Day    90 Day   Charge-off   Outstanding     Coverage 
 As at 31.12.13          and Advances   Arrears   Arrears     Rates(3)      Balances        Ratio 
                                 GBPm         %         %            %             %            % 
UK cards                       15,937       2.4       1.1          4.4           4.6         86.2 
US cards                       10,301       2.1       1.0          4.0           1.8         86.6 
UK personal loans               4,958       2.7       1.2          4.6          15.8         79.4 
Barclays Partner 
 Finance                        2,499       1.6       0.8          2.9           3.2         83.2 
South Africa cards(1)           2,224       8.1       4.3          7.3           5.1         70.7 
Germany cards                   2,169       2.5       1.0          3.7           2.9         81.9 
UK overdrafts                   1,307       4.8       3.3          7.6          14.5         94.5 
Italy salary advance 
 loans(2)                       1,008       2.2       1.0          7.9          13.8         18.8 
Iberia cards                    1,139       5.3       2.3          9.9           9.2         84.6 
South Africa personal 
 loans                            906       5.4       2.6          7.9           7.4         70.4 
 
As at 31.12.12 
UK cards                       15,434       2.5       1.1          4.9           6.2         80.4 
US cards                        9,296       2.4       1.1          5.0           2.3         90.7 
UK personal loans               4,861       3.0       1.3          5.1          17.4         78.9 
Barclays Partner 
 Finance                        2,323       1.9       1.0          3.9           4.8         78.1 
South Africa cards(1)           2,511       7.4       3.9          4.7           4.7         70.9 
Germany cards                   1,778       2.5       0.9          3.6           3.2         79.4 
UK overdrafts                   1,382       5.3       3.5          8.2          14.6         92.7 
Italy salary advance 
 loans(2)                       1,354       2.3       0.9          8.4           9.4         12.5 
Iberia cards                    1,140       7.5       3.5          9.6          12.4         88.2 
South Africa personal 
 loans                          1,061       5.6       3.1          8.5           7.6         72.3 
 

-- Gross loans and advances in credit cards, overdrafts and unsecured loans increased 2% to GBP47bn with increases in UK and US card portfolios, Germany cards and Barclays Partner Finance being offset by decreases in Italy salary advance loans, South Africa cards and UK overdrafts

   --      With the exception of South Africa cards, arrears rates remained broadly stable 

-- Recovery coverage increased significantly for UK cards, whilst the proportion of recovery balances was lower. This was driven by increased debt sale activity which also resulted in a lower recovery expectation across the remaining recovery book, thereby resulting in a higher impairment requirement

-- Significant improvement in US Cards arrears rates was driven by a targeted strategy focused on growth in high quality customers and low-risk partnerships

-- In UK personal loans arrears rates reduced due to the improved performance of new bookings following changes to credit criteria

-- In South Africa cards, deterioration in delinquency and charge-off rates reflected the change in product mix following the acquisition of the Edcon portfolio in late 2012. Charge-off rates excluding Edcon would be 4.9% for 2013 (2012: 4.2%)

-- The Italy salary advance loans portfolio was closed to new business in August 2012, and the increasing proportion of outstanding balances in recovery primarily reflects the reduction in loans and advances

-- Iberia cards portfolios showed improved arrears rates, notably during H213 reflecting the tightening of credit risk strategies through the recessionary period, combined with the non-recurrence of one-off events in 2012 which included challenges in migrating to a new card management system and enhancing collections tools

1 South Africa Cards now includes the acquired Edcon portfolio in both 2012 (figures reflect only the last 2 months of 2012) and 2013 figures. The outstanding acquired balances have been excluded from the recoveries impairment coverage ratio on the basis that the portfolio has been recognised on acquisition at fair value during 2012 (with no related impairment allowance). Impairment allowances have been recognised as appropriate where these relate to the period post acquisition.

2 The recoveries impairment coverage ratio for Italy salary advance loans is lower than unsecured portfolios as these loans are extended to customers where the repayment is made via a salary deduction at source by qualifying employers often through 3rd party payment collection companies and Barclays is insured in the event of termination of employment or death.

3 Gross charge-off rates are calculated over average monthly outstanding balances through the year.

Credit Risk

Other Secured Retail Lending

- The principal portfolio listed below accounts for 48% (2012: 50%) of total Other Secured Retail Lending Loans in the Group's retail portfolios

 
                                                              Annualised       Recoveries   Recoveries 
                                  Gross                            Gross       Proportion   Impairment 
                                  Loans    30 Day    90 Day   Charge-off   of Outstanding     Coverage 
Principal portfolio        and Advances   Arrears   Arrears     Rates(1)         Balances        Ratio 
South Africa auto loans            GBPm         %         %            %                %            % 
As at 31.12.13                    2,546       1.6       0.4          3.2              1.9         51.6 
As at 31.12.12                    3,081       2.0       0.7          3.6              3.0         57.6 
 

- The reduction in arrears and charge-off rates in South Africa was driven by improvements in collections capabilities and stable performance of the existing portfolio

Business Lending

- Business lending primarily relates to small and medium enterprises typically with exposures up to GBP3m or with a turnover up to GBP5m

- The portfolio is managed in two ways: arrears managed and early warning list (EWL) managed

- Arrears Managed accounts are principally customers with an exposure limit less than GBP50,000 in the UK and EUR100,000 in Europe, with processes designed to manage a homogeneous set of assets. Arrears Balances reflects the total balances of accounts which are past due on payments

- EWL Managed accounts are customers that exceed the Arrears Managed limits and are monitored with standard processes that record heightened levels of risk through an EWL grading. EWL balances comprise of a list of three categories graded in line with the perceived severity of the risk attached to the lending, and can include customers that are up to date with contractual payments or subject to forbearance as appropriate

 
Principal Portfolios 
 
 
                 Early Warning 
Arrears Managed   List Managed 
 
 
                                                  Of which 
                                                     Early           Annualised       Recoveries 
                            Of which               Warning    Loan        Gross       Proportion  Recoveries 
                    Drawn    Arrears      Drawn       List    Loss   Charge-off   of Outstanding    Coverage 
As at 31.12.13   balances   balances   balances   Balances   Rates     Rates(1)         Balances       Ratio 
 
 
                 GBPm     %   GBPm     %  bps    %    %     % 
UK                629   4.0  7,424   7.7  134  2.0  3.3  47.0 
Spain              82  11.1    875  33.9  608  3.0  6.9  47.7 
Portugal          157   4.6    268  25.1  691  6.6  9.2  65.4 
 
As at 31.12.12 
 
 
UK         713   6.0  7,122   9.2  140  2.5  4.3  34.9 
Spain       95  11.3    993  60.4  210  3.8  6.6  45.0 
Portugal   185   6.4    393  17.8  503  5.7  6.7  65.9 
 
 

1 Gross charge-off rates are calculated over average monthly outstanding balances through the year.

Credit Risk

- While UK business lending balances increased by 3%, closer management of the portfolio has reduced the level of arrears and EWL balances leading to a reduction in recoveries balances

- The reduction in business lending balances in Spain and Portugal was primarily due to the tightening of credit policy and a reduction in new business volumes

- The loan loss rates in Spain increased to 608bps (2012: 210bps) primarily due to the impact of changes in the renewable energy sector impacting the cash flow of customers in this sector and the difficult macro environment. EWL balances in Spain as a percentage of drawn balances reduced significantly following the review of cases and identification of performing assets that were moved to the performing book

- The loan loss rates in Portugal increased to 691bps (2012: 503bps) driven by increasing charge-off rates and recovery balances due to the macro-economic environment

UK Commercial Real Estate (UK CRE)

- The UK CRE portfolio includes property investment, development, trading and housebuilders

 
UK Commercial Real Estate 
 
 
                                                      As at     As at 
                                                   31.12.13  31.12.12 
                                                   ========  ======== 
UK CRE Loans and Advances (GBPm)                      1,593     1,534 
Past due balances (GBPm)                                103       123 
Balances past due as % of UK CRE total loans and 
 advances                                               6.5       8.0 
Impairment allowances (GBPm)                             16        20 
Past due coverage ratio                                15.7      16.1 
Marked to market LTV : Balance weighted (%)            54.9      57.5 
Marked to market LTV : Valuation weighted (%)          50.7      53.5 
 
 
                                                   31.12.13  31.12.12 
                                                   ========  ======== 
Impairment Charge (GBPm)                               18.4      16.5 
 

- During 2013 the gross loans and advances increased 4% to GBP1,593m in line with the overall Business Banking growth, whereas past due balances reduced to 6.5% (2012: 8.0%) due to continued focus by a dedicated team with early engagement of distressed customers and developments reducing new flows into delinquency. The balance weighted LTV reduced marginally to 54.9% (2012: 57.5%)

Credit Risk

 
Wholesale Credit Risk 
 
 
 
Wholesale Loans and Advances to Customers and Banks 
at Amortised Cost 
 
 
 
                                                                              CRLs % 
                           Gross  Impairment         L&A net       Credit   of gross  Loan impairment  Loan loss 
As at 31.12.13               L&A   allowance   of impairment   risk loans        L&A          charges      rates 
                            GBPm        GBPm            GBPm         GBPm          %             GBPm        bps 
Investment Bank(1)       144,312         468         143,844          753        0.5              209         14 
Corporate Banking         66,246       1,991          64,255        3,694        5.6              517         78 
- UK                      51,805         369          51,436        1,175        2.3              173         33 
- Europe                   6,327       1,494           4,833        2,343       37.0              321        507 
- Rest of World            8,114         128           7,986          176        2.2               23         28 
Wealth and Investment 
 Management               20,995         192          20,803          704        3.4              112         53 
Africa RBB                 5,875         235           5,640          580        9.9               65        111 
Head Office and 
 Other Operations          1,875           -           1,875            -          -              (2)       (11) 
Total                    239,303       2,886         236,417        5,731        2.4              901         38 
 
As at 31.12.12 
Investment Bank(1)       144,143         586         143,557          768        0.5              192         13 
Corporate Banking         67,337       2,171          65,166        4,232        6.3              838        124 
- UK                      52,667         428          52,239        1,381        2.6              279         53 
- Europe                   8,122       1,536           6,586        2,607       32.1              527        649 
- Rest of World            6,548         207           6,341          244        3.7               32         49 
Wealth and Investment 
 Management               19,236         141          19,095          603        3.1               38         20 
Africa RBB                 7,313         250           7,063          681        9.3              160        219 
Head Office and 
 Other Operations          1,466          16           1,450           19        1.3                -          - 
Total                    239,495       3,164         236,331        6,303        2.6            1,228         51 
 

- The total of gross loans and advances to customers and banks in the wholesale customer portfolios has remained stable at GBP239.3bn. This reflects currency movements in Africa RBB offset by an increase in Wealth and Investment Management, primarily reflecting growth in the home loans portfolio

- The loan impairment charge decreased 27% to GBP901m principally due to lower charges in Corporate Banking, mainly as a result of lower charges in Europe, reflecting actions to reduce exposure to the Spanish property and construction sectors and, in the UK, against large corporate clients. Impairment in Investment Bank was 9% higher than 2012 and was principally driven by a charge against a single name exposure in Q213

- The lower impairment charge coupled with the lower loan balances resulted in a loan loss rate of 38bps (2012: 51bps)

1 Investment Bank gross loans and advances include cash collateral and settlement balancesof GBP91,305m as at 31 December 2013 and GBP85,116m as at 31 December 2012. Excluding these balances CRLs as a proportion of gross loans and advances was 3.9% and the loan loss rate was 61 bps.

Credit Risk

 
Potential Credit Risk Loans and 
 Coverage Ratios 
 
 
CRLs  PPLs  PCRLs 
 
 
                                      As at     As at     As at     As at     As at     As at 
                                   31.12.13  31.12.12  31.12.13  31.12.12  31.12.13  31.12.12 
                                       GBPm      GBPm      GBPm      GBPm      GBPm      GBPm 
Investment Bank                         753       768       173       327       926     1,095 
Corporate Banking                     3,694     4,232       718       624     4,412     4,856 
Wealth and Investment Management        704       603       159        74       863       677 
Africa RBB                              580       681        50        77       630       758 
Head Office and Other Operations          -        19         -         -         -        19 
Total wholesale                       5,731     6,303     1,100     1,102     6,831     7,405 
 
                                       Impairment         CRL coverage       PCRL coverage 
                                        allowance 
 
 
                                      As at     As at     As at     As at     As at     As at 
                                   31.12.13  31.12.12  31.12.13  31.12.12  31.12.13  31.12.12 
                                       GBPm      GBPm         %         %         %         % 
Investment Bank                         468       586      62.2      76.3      50.5      53.5 
Corporate Banking                     1,991     2,171      53.9      51.3      45.1      44.7 
Wealth and Investment Management        192       141      27.3      23.4      22.2      20.8 
Africa RBB                              235       250      40.5      36.7      37.3      33.0 
Head Office and Other Operations          -        16         -      84.2         -      84.2 
Total wholesale                       2,886     3,164      50.4      50.2      42.2      42.7 
 

- CRL balances decreased 9% to GBP5,731m primarily due to Corporate Banking where lower balances reflected a reduction in Europe, most notably Spain, following write-offs and a debt sale

- This decrease was partially offset by a higher balance in Wealth and Investment Management, principally reflecting the inclusion of balances against two individual names

- The CRL coverage ratio increased to 50.4% (2012: 50.2%)

Credit Risk

 
Analysis of Investment Bank Wholesale Loans and advances 
 at amortised Cost 
 
 
                                                                         CRLs 
                                                               Credit    % of 
                            Gross  Impairment         L&A net    risk   gross  Loan impairment  Loan loss 
As at 31.12.13                L&A   allowance   of impairment   loans     L&A          Charges      rates 
                             GBPm        GBPm            GBPm    GBPm       %             GBPm        bps 
========================                                       ====== 
Loans and advances 
 to banks 
Interbank lending          11,975          10          11,965      18     0.2                -          - 
Cash collateral and 
 settlement balances       19,892           -          19,892       -       -                -          - 
                                   ==========                  ====== 
Loans and advances 
 to customers 
Corporate lending          27,503          85          27,418     137     0.5               19          7 
Government lending          1,149           -           1,149       -       -                -          - 
Other wholesale lending    12,380         373          12,007     598     4.8              190        153 
Cash collateral and 
 settlement balances       71,413           -          71,413       -       -                -          - 
                                   ==========                  ====== 
Total                     144,312         468         143,844     753     0.5              209         14 
 
As at 31.12.12 
                                   ==========                  ====== 
Loans and advances 
 to banks 
Interbank lending          13,763          41          13,722      51     0.4               41         30 
Cash collateral and 
 settlement balances       23,350           -          23,350       -       -                -          - 
                                   ==========                  ====== 
Loans and advances 
 to customers 
Corporate lending          29,546         205          29,341     349     1.2              160         54 
Government lending          1,369           -           1,369       -       -                -          - 
Other wholesale lending    14,349         340          14,009     368     2.6              (9)        (6) 
Cash collateral and 
 settlement balances       61,766           -          61,766       -       -                -          - 
                                   ==========                  ====== 
Total                     144,143         586         143,557     768     0.5              192         13 
 

-- Investment Bank wholesale loans and advances remained stable at GBP144,312m with higher cash collateral and settlement balances offset by a reduction in other wholesale lending, corporate and interbank lending

-- Excluding settlement and cash collateral balances from total loans and advances, the loan loss rate for the Investment Bank was 39bps (2012: 33bps)

-- Included within corporate lending and other wholesale lending portfolios are GBP1,001m (2012: GBP1,336m) of loans backed by retail mortgage collateral

Credit Risk

Wholesale Forbearance programmes

- Wholesale client relationships are individually managed and lending and forbearance decisions are made with reference to specific circumstances and on bespoke terms

- Forbearance takes place when a concession is made on the contractual terms of a loan in response to an obligor's financial difficulties

- Forbearance occurs when Barclays grants a concession:

- below current Barclays standard terms (i.e. lending criteria below our current lending terms); and

   -     for reasons relating to the actual or perceived financial difficulty of a client 

- This includes all troubled debt restructures granted below our standard rates but excludes loans that have been renegotiated for commercial reasons that are not indicative of increased credit risk

- Personal and Trusts include Wealth and Investment Management clients that are, at the time of origination, high net worth individuals who use funds and trusts to organise their personal financial affairs

 
Wholesale forbearance reporting split by exposure class 
 
 
                                                      Financial                Personal 
As at 31.12.13                         Sovereign   Institutions  Corporate   and Trusts   Total 
                                            GBPm           GBPm       GBPm         GBPm    GBPm 
Restructure: reduced contractual 
 cashflows                                     -              -        281            -     281 
Restructure: maturity date extension           5             50      1,164           65   1,284 
Restructure: changed cashflow 
 profile (other than extension)                5              -        579           25     609 
Restructure: payment other than 
 cash                                          -              -         23            1      24 
Change in security                             -              -         27            -      27 
Adjustments or non-enforcement 
 of covenants                                  -              -        410           96     506 
Other (e.g. capital repayment 
 holiday; restructure pending)                 1              -        546          107     654 
Total                                         11             50      3,030          294   3,385 
 
As at 31.12.12 
Restructure: reduced contractual 
 cashflows                                     4             16        405            -     425 
Restructure: maturity date extension           5            107      1,412           33   1,557 
Restructure: changed cashflow 
 profile (other than extension)                5             46        876           26     953 
Restructure: payment other than 
 cash                                          -              -         71            1      72 
Change in security                             -              -         76            8      84 
Adjustments or non-enforcement 
 of covenants                                 10              7        626          128     771 
Other (e.g. capital repayment 
 holiday; restructure pending)                 -              -        318           74     392 
Total                                         24            176      3,784          270   4,254 
 

Credit Risk

 
Wholesale forbearance reporting split by business unit 
 
 
As at 31.12.13                                                       Wealth           Total 
                                       Corporate  Investment   & Investment  Africa 
                                         Banking        Bank     Management     RBB 
                                            GBPm        GBPm           GBPm    GBPm    GBPm 
Restructure: reduced contractual 
 cashflows                                   272           1              -       8     281 
Restructure: maturity date extension         671         377            133     103   1,284 
Restructure: changed cashflow 
 profile (other than extension)              467          25             73      44     609 
Restructure: payment other than 
 cash (e.g. debt to equity)                   23           -              1       -      24 
Change in security                            22           -              4       1      27 
Adjustments or non-enforcement 
 of covenants                                247          45            213       1     506 
Other (e.g. capital repayment 
 holiday; restructure pending)               301          47            304       2     654 
Total                                      2,003         495            728     159   3,385 
 
As at 31.12.12 
Restructure: reduced contractual 
 cashflows                                   258         138              -      29     425 
Restructure: maturity date extension         952         408            112      85   1,557 
Restructure: changed cashflow 
 profile (other than extension)              624         152             70     107     953 
Restructure: payment other than 
 cash (e.g. debt to equity)                   64           7              1       -      72 
Change in security                            45          26             12       1      84 
Adjustments or non-enforcement 
 of covenants                                377         115            277       2     771 
Other (e.g. capital repayment 
 holiday; restructure pending)               162           -            211      19     392 
Total                                      2,482         846            683     243   4,254 
 

- Total impairment allowances held against forbearance balances reduced by 22% to GBP891m representing a coverage of 26.3% (2012: 27.0%)

- Corporate borrowers accounted for 90% (2012: 89%) of balances and 94% (2012: 95%) of impairment booked to forbearance exposures, with impairment representing 28% (2012: 29%) of forbearance balances

- Corporate Banking accounted for 59% (2012: 58%) of overall Wholesale forbearance with forbearance exposures in Corporate Banking in the UK accounting for 23% (2012: 16%) of total Wholesale forbearance balances and Corporate Banking in Spain accounting for 20% (2012: 29%). Corporate Banking in Spain accounted for 42% (2012: 45%) of total impairment booked to forbearance exposures

- The overall reduction in forbearance balances was driven primarily by full and partial repayments and balances written off or moved to recoveries

- The 19% reduction in Corporate Banking forbearance to GBP2,003m was driven primarily by reductions in Spain, which is predominantly property and construction exposure. This reflects the overall strategic drive to reduce exposure in the Spanish Corporate portfolio, including a small number of write offs taken as a result of debt sales

- Wealth forbearance increased 7% to GBP728m driven by a combination of current EWL cases moving into forbearance, specifically due to a large number of property deals, along with newly reported cases booked in USA, Spain and Jersey. The increase was partially offset by balance reductions as a result of repayments or cases returned to performing, as well as balances that moving to full legal recovery or being written off in the year

- Reductions in Investment Bank forbearance balances were primarily driven by repayment by clients and the sale of debt/assets

- Movements into forbearance were principally in Corporate Banking and Wealth and Investment Management, which accounted for 62% and 19% respectively of balances added to forbearance

Credit Risk

UK Commercial Real Estate (UK CRE)

-- The UK CRE portfolio includes property investment, development, trading and housebuilders but excludes social housing contractors

 
                                                      As at        As at 
                                                   31.12.13  31.12.12(2) 
                                                   ========  =========== 
UK CRE loans and advances (GBPm)(1)                   9,842       10,036 
Past due balances (GBPm)                                361          469 
Balances past due as % of UK CRE total loans and 
 advances                                              3.7%         4.7% 
Impairment allowance (GBPm)                             110          106 
Past due coverage ratio (%)                             30%          23% 
 
                                                   31.12.13     31.12.12 
Impairment charge (GBPm)                                 62           69 
 

-- The Wholesale businesses operate to specific lending criteria and the portfolio of assets is continually monitored through a range of mandate and scale limits

-- Total loans and advances at amortised cost remained broadly stable with new lending limited to high quality assets

   --      The impairment charge of GBP62m (2012: GBP69m) was almost entirely in UK Corporate Banking 
   1        Includes GBP83m (2012: GBP270m) of UK CRE exposure held at fair value. 

2 2012 numbers restated to reflect inclusion of a small number of assets now classified as UK CRE exposure.

Credit Risk

Group exposures to Eurozone countries

- The Group recognises the credit and market risk resulting from the ongoing volatility in the Eurozone and continues to monitor events closely while taking coordinated steps to mitigate the risks associated with the challenging economic environment

- During 2013 the Group's net on-balance sheet exposures to Spain, Italy, Portugal, Ireland, Cyprus and Greece reduced by 11% to GBP53bn, principally due to Sovereign exposure decreasing 60% to GBP2.2bn with areduction in Spanish and Italian government bonds held as available for sale

- As at 31 December 2013, the local net funding deficit in Italy was EUR11.6bn (2012: EUR11.8bn) and the deficit in Portugal was EUR3.0bn (2012: EUR4.1bn). The net funding surplus in Spain was EUR3.1bn (2012: EUR2.3bn). Barclays continues to monitor the potential impact of the Eurozone volatility on local balance sheet funding and will consider actions as appropriate to manage the risk

Summary of Group exposures

- The following table shows Barclays exposure to Eurozone countries monitored internally as being higher risk and thus being the subject of particular management focus. Detailed analysis on the exposures within Spain, Italy and Portugal are on pages 93 to 96(1) . The basis of preparation is consistent with that described in the 2012 Annual Report

- The net exposure provides the most appropriate measure of the credit risk to which the Group is exposed. The gross exposure is also presented below, alongside off-balance sheet contingent liabilities and commitments

 
 
                                                     Other 
                Financial             Residential   retail 
                                                                                                     Contingent 
                                                             Net on-balance  Gross on-balance       liabilities 
  Sovereign  institutions  Corporate    mortgages  lending   Sheet exposure    sheet exposure   and commitments 
 
 
As at 31.12.13  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm 
 
 
Spain               184   1,029   3,203   12,537   2,292   19,245   26,338   3,253 
Italy             1,556     417   1,479   15,295   1,881   20,628   27,455   3,124 
Portugal            372      38     891    3,413   1,548    6,262    6,609   2,288 
Ireland              67   5,030   1,356      103     100    6,656   10,033   2,047 
Cyprus                -       7     106       19      43      175      256      66 
Greece                8       5      51        6      12       82      903       3 
 
As at 31.12.12 
 
 
Spain       2,067   1,525   4,138   13,305   2,428   23,463   32,374   3,301 
Italy       2,669     567   1,962   15,591   1,936   22,725   33,029   3,082 
Portugal      637      48   1,958    3,474   1,783    7,900    8,769   2,588 
Ireland        21   3,585   1,127      112      83    4,928   10,078   1,644 
Cyprus          8       -     106       44      26      184      300     131 
Greece          1       -      61        8       9       79    1,262       5 
 

- During 2013 the Group's sovereign exposure to Spain, Italy, Portugal, Ireland, Cyprus and Greece reduced by 60% to GBP2.2bn due to disposals of available for sale government bonds

- Residential mortgages and other retail lending decreased by 4% to GBP31.4bn and 6% to GBP5.9bn respectively, reflecting lower new originations across Spain, Italy and Portugal, partially offset by foreign exchange movements

- Corporate exposure reduced 24% to GBP7.1bn, largely reflecting reduced lending in Italy and Portugal, partially offset by increased trading assets in Spain

- Exposures to financial institutions increased by 14% to GBP6.5bn, with increasedexposure in Ireland relating to securitised lending offset predominately by reductions in exposures for Spain and Italy

1 Detailed analysis is not provided for Ireland as there is no redenomination risk due to local funding and / or due to the risk relating to the underlying assets residing in an alternative country. The exposures for Cyprus and Greece are deemed immaterial to the Group.

Credit Risk

 
Spain 
               Trading Portfolio                  Derivatives 
Fair Value 
 through                                                         Cash 
                                                                            Designated 
                                                                                 at FV      Total      Total 
Profit and                                                                     through      as at      as at 
 Loss       Assets  Liabilities  Net  Assets  Liabilities  Collateral  Net         P&L   31.12.13   31.12.12 
 
 
GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm 
 
 
Sovereign        1,020   (1,011)     9       28        (4)     -       24   107    140        476 
Financial 
 institutions      612     (114)   498    5,572    (5,572)     -        -   359    857        788 
Corporate          479     (187)   292      398      (206)     -      192   421    905        817 
 
 
                                               Available for Sale Assets as at 
                                                           31.12.13 
Fair Value through OCI                             Cost(1)    AFS Reserve        Total      Total 
                                                                                            as at 
                                                                                         31.12.12 
 
 
GBPm  GBPm  GBPm  GBPm 
 
 
Sovereign    22   1   23   1,562 
 
 
Financial institutions    159   4   163   480 
 
 
Corporate                         7                 1         8         10 
 
               Loans and Advances as at 31.12.13 
                                        Impairment 
                                                                     Total 
                                                                     as at 
Held at Amortised Cost        Gross  Allowances           Total   31.12.12 
                               GBPm              GBPm      GBPm       GBPm 
 
 
Sovereign    21   -   21   29 
 
 
Financial institutions    24   (15)   9   257 
 
 
Residential mortgages    12,670   (133)   12,537   13,305 
 
 
Corporate               3,224   (934)   2,290   3,311 
Other retail lending    2,453   (161)   2,292   2,428 
 
 
 
 
Contingent Liabilities and 
Commitments 
                                  Total      Total 
                                  as at      as at 
                               31.12.13   31.12.12 
                                   GBPm       GBPm 
 
 
 
Financial institutions    283   88 
 
 
Residential mortgages    7   12 
 
 
Corporate               1,831   1,938 
Other retail lending    1,132   1,263 
 

- Sovereign

- GBP184m (2012: GBP2,067m) largely consisting of holdings in government bonds held at fair value through profit and loss. During the period Spanish sovereign exposure reduced due to the disposal of AFS government bonds

- Financial institutions

- GBP857m (2012: GBP788m) held at fair value through profit and loss, predominantly debt securities held by the Investment Bank to support trading and market making activities

- GBP163m (2012: GBP480m) AFS assets with GBP4m (2012: GBP11m loss) cumulative gain held in AFS reserve

- Residential mortgages

- GBP12,537m (2012: GBP13,305m) fully secured on residential property with average balance weighted marked to market LTV of 63% (2012: 65%). CRL coverage remains stable at 37%

- 90 day arrears rates and gross charge off rates have remained stable at 0.7% and 1.1% respectively

- Corporate

- Net lending to corporates of GBP2,290m (2012: GBP3,311m) with CRLs of GBP1,651m (2012: GBP1,887), impairment allowance of GBP934m (2012: GBP1,060m) and CRL coverage of 57% (2012: 56%). Balances on EWL peaked in November 2010

1 'Cost' refers to the fair value of the asset at recognition, less any impairment booked. 'AFS Reserve' is the cumulative fair value gain or loss on the assets that is held in equity. 'Total' is the fair value of the assets at the balance sheet date.

-

Credit Risk

- The portfolio is kept under close review. EWL balances remain on a reducing trend seen since the peak in H110. Over this period, EWL balances have more than halved

- Net lending to property and construction industry of GBP774m (2012: GBP1,188m) largely secured on real estate collateral, with CRLs of GBP1,112m (2012: GBP1,429m), impairment allowance of GBP659m (2012: GBP820m) and CRL coverage of 59% (2012: 57%)

- Corporate impairment in Spain was at its highest level during H110 when commercial property declines were reflected earlier in the cycle

- GBP284m (2012: GBP359m) lending to multinational and large national corporates, which continues to perform

- Other retail lending

- GBP961m (2012: GBP1,052m) credit cards and unsecured loans. 30 day arrears marginally improved while 90 days arrears rates increased. Gross charge off rates in credit cards and unsecured loans were stable during the year

- GBP933m (2012: GBP1,045m) lending to small and medium enterprises, largely secured against residential or commercial property

Credit Risk

 
Italy 
                Trading Portfolio                   Derivatives 
Fair Value 
 through                                                          Cash 
                                                                              Designated 
                                                                                   at FV      Total      Total 
Profit and                                                                       through      as at      as at 
 Loss       Assets  Liabilities   Net  Assets  Liabilities  Collateral   Net         P&L   31.12.13   31.12.12 
              GBPm         GBPm  GBPm    GBPm         GBPm        GBPm  GBPm        GBPm       GBPm       GBPm 
 
 
Sovereign        2,403   (2,324)    79   1,542     (224)       -   1,318     2   1,399      1,123 
Financial 
 institutions      210     (145)    65   3,777   (2,831)   (946)       -   239     304        391 
Corporate          302     (144)   158     312     (107)   (107)      98   336     592        699 
 
 
                                               Available for Sale Assets as at 
                                                           31.12.13 
Fair Value through OCI                           Cost(1)     AFS Reserve         Total      Total 
                                                                                            as at 
                                                                                         31.12.12 
                                                    GBPm            GBPm          GBPm       GBPm 
 
 
Sovereign    154   3   157   1,537 
 
 
Financial institutions    60   3   63   138 
 
 
Corporate                        27                 2        29         29 
 
               Loans and Advances as at 31.12.13 
                                        Impairment 
                                                                     Total 
                                                                     as at 
Held at Amortised Cost        Gross  Allowances           Total   31.12.12 
 
 
             GBPm   GBPm   GBPm  GBPm 
                   =====  =====  ==== 
Sovereign       -      -      -     9 
 
 
Financial institutions    50   -   50   38 
 
 
Residential mortgages    15,433   (138)   15,295   15,591 
 
 
Corporate                 997   (139)     858   1,234 
Other retail lending    1,978    (97)   1,881   1,936 
 
 
 
 
Contingent Liabilities and 
Commitments 
                                  Total      Total 
                                  as at      as at 
                               31.12.13   31.12.12 
                                   GBPm       GBPm 
 
 
Financial institutions    361   90 
 
 
Residential mortgages    25   45 
 
 
Corporate    2,069   2,158 
 
 
Other retail lending    669   789 
 

- Sovereign

- GBP1,399m (2012: GBP1,123m) predominantly of government bonds held at fair value through profit and loss and AFS government bonds of GBP157m (2012: GBP1,537m). AFS government bonds have a cumulative fair value gain of GBP3m (2012: GBP28m) held in the AFS reserve

- Residential mortgages

- GBP15,295m (2012: GBP15,591m) secured on residential property with average balance weighted marked to market LTVs of 60% (2012: 60%). CRL coverage of 24% (2012: 23%) marginally increased

- 90 day arrears at 1.1% (2012: 1.0%) were broadly stable, however gross charge off rates improved to 0.7% (2012: 0.8%)

- Corporate

- GBP858m (2012: GBP1,234m) focused on large corporate clients with limited exposure to property sector

- Balances on EWL increased in 2013 due to the inclusion of a single counterparty. Excluding this counterparty, balances on early warning list have been broadly stable

- Other retail lending

- GBP982m (2012: GBP1,337m) Italian salary advance loans (repayment deducted at source by qualifying employers and Barclays is insured in the event of termination of employment or death). Arrears rates on salary loans deteriorated during 2013 while charge-off rates improved

- GBP394m (2012: GBP434m) of credit cards and other unsecured loans. Arrears rates (both 30 and 90 days) in cards and unsecured loans slightly increased while gross charge-off rates have improved

1 'Cost' refers to the fair value of the asset at recognition, less any impairment booked. 'AFS Reserve' is the cumulative fair value gain or loss on the assets that is held in equity. 'Total' is the fair value of the assets at the balance sheet date.

Credit Risk

 
Portugal 
                Trading Portfolio                   Derivatives 
Fair Value 
 through                                                          Cash 
                                                                              Designated 
                                                                                   at FV      Total      Total 
Profit and                                                                       through      as at      as at 
 Loss       Assets  Liabilities   Net  Assets  Liabilities  Collateral   Net         P&L   31.12.13   31.12.12 
              GBPm         GBPm  GBPm    GBPm         GBPm        GBPm  GBPm        GBPm       GBPm       GBPm 
 
 
Sovereign        88   (67)   21      87      (87)         -    -   -      21          8 
Financial 
 institutions    18    (5)   13     129     (120)       (9)    -   -      13         18 
Corporate        45   (18)   27      75      (37)       (4)   34   -      61        252 
 
 
                                       Available for Sale Assets as at 
                                                   31.12.13 
Fair Value through OCI                    Cost(1)    AFS Reserve       Total      Total 
                                                                                  as at 
                                                                               31.12.12 
                                             GBPm           GBPm        GBPm       GBPm 
 
 
Sovereign    307   3   310   594 
 
 
Financial institutions    2   -   2   2 
 
 
Corporate                        65                 -        65        331 
 
               Loans and Advances as at 31.12.13 
                                        Impairment 
                                                                     Total 
                                                                     as at 
Held at Amortised Cost        Gross  Allowances           Total   31.12.12 
                               GBPm              GBPm      GBPm       GBPm 
 
 
Sovereign    42   (1)   41   35 
 
 
Financial institutions    23   -   23   28 
 
 
Residential mortgages    3,460   (47)   3,413   3,474 
 
 
Corporate    1,117   (352)   765   1,375 
 
 
Other retail lending    1,714   (166)   1,548   1,783 
 
 
 
 
Contingent Liabilities and 
Commitments 
                                  Total      Total 
                                  as at      as at 
                               31.12.13   31.12.12 
                                   GBPm       GBPm 
 
 
 
Financial institutions    1   1 
 
 
Residential mortgages    11   25 
 
 
Corporate    627   889 
 
 
Other retail lending    1,649   1,673 
 

- Sovereign

- GBP372m (2012: GBP637m) of largely AFS government bonds. No impairment and GBP3m (2012: GBP4m loss) cumulative fair value gain held in the AFS reserve

- Residential mortgages

- Secured on residential property with average balance weighted LTVs of 76% (2012: 78%). CRL coverage of 34% (2012: 29%) marginally increased

- 90 day arrears rates improved to 0.5% (2012: 0.7%) while recoveries impairment coverage increased to 31.9% (2012: 25.6%) driven by an increase in loss given default rates

- Corporate

- Net lending to corporates of GBP764m (2012: GBP1,375m), with CRLs of GBP548m (2012: GBP501m), impairment allowance of GBP352m (2012: GBP296m) and CRL coverage of 64% (2012: 59%)

- Net lending to the property and construction industry of GBP217m (2012: GBP364m) secured, in part, against real estate collateral, with CRLs of GBP281m (2012: GBP275m), impairment allowance of GBP183m (2012: GBP149m) and CRL coverage of 65% (2012: 54%)

- Other retail lending

- GBP890m (2012: GBP950m) credit cards and unsecured loans. During 2013, arrears rates in cards portfolio deteriorated while charge-off rates remained stable

   -       CRL coverage of 87% (2012: 74%) driven by credit cards and unsecured loans exposure 

1 'Cost' refers to the fair value of the asset at recognition, less any impairment booked. 'AFS Reserve' is the cumulative fair value gain or loss on the assets that is held in equity. 'Total' is the fair value of the assets at the balance sheet date.

Credit Risk

Credit derivatives referencing Eurozone sovereign debt

- The Group enters into credit mitigation arrangements (principally credit default swaps and total return swaps) for which the reference asset is government debt. For Spain, Italy and Portugal, these have the net effect of reducing the Group's exposure in the event of sovereign default

 
As at 31.12.13                      Spain    Italy  Portugal  Ireland  Cyprus  Greece 
                                     GBPm     GBPm      GBPm     GBPm    GBPm    GBPm 
                                           =======  ========  =======  ======  ====== 
Fair value 
- Bought                               31       88        72     (10)       1       - 
- Sold                               (23)     (66)      (69)        2     (1)       - 
                                           =======  ========  =======  ======  ====== 
Net derivative fair value               8       22         3      (8)       -       - 
 
Contract notional amount 
- Bought                          (2,468)  (4,273)   (1,068)    (800)     (4)       - 
- Sold                              2,442    3,718     1,042      870       4       - 
                                           =======  ========  =======  ======  ====== 
Net derivative notional amount       (26)    (555)      (26)       70       -       - 
 
Net (protection from) /exposure 
 to credit derivatives in the 
 event of sovereign default 
 (notional less fair value)          (18)    (533)      (23)       62       -       - 
 
 
As at 31.12.12 
Net (protection from)/exposure 
 to credit derivatives in the 
 event of sovereign default 
 (notional less fair value)      (122)  (307)  (88)  44  -- 
 

- Credit derivatives are contracts whereby the default risk of an asset (reference asset) is transferred from the buyer to the seller of the credit derivative contract

- Credit derivatives referencing sovereign assets are bought and sold to support client transactions and for risk management purposes

- The contract notional amount represents the size of the credit derivative contracts that have been bought or sold, while the fair value represents the change in the value of the reference asset

- The net protection or exposure from credit derivatives in the event of sovereign default amount represents a net purchase or sale of insurance by the Group. This insurance reduces or increases the Group's total exposure and should be considered alongside the direct exposures disclosed in the preceding pages

Eurozone balance sheet redenomination risk

- Redenomination risk is the risk of financial loss to the Group should one or more countries exit the Euro, leading to the devaluation of local balance sheet assets and liabilities. The Group is directly exposed to redenomination risk where there is a mismatch between the level of locally denominated assets and liabilities

- Within Barclays, retail banking, corporate banking and wealth management activities in the Eurozone are generally booked locally within each country. Locally booked customer assets and liabilities, primarily loans and advances to customers and customer deposits, are predominantly denominated in Euros. The remaining funding need is met through local funding secured against customer loans and advances, with any residual need funded through the Group

- During 2013, the net funding mismatch decreased EUR0.2bn to EUR11.6bn in Italy and EUR1.1bn to EUR3.0bn in Portugal. The surplus in Spain increased EUR0.8bn to EUR3.1bn

- Barclays continues to monitor the potential impact of the Eurozone volatility on local balance sheet funding and will consider actions as appropriate to manage the risk

- Direct exposure to Greece is very small with negligible net funding required from Group. For Ireland there is no local balance sheet funding requirement by the Group as total liabilities in this country exceed total assets

Market Risk

Analysis of the Investment Bank's market risk exposure

-- Investment Bank is exposed to traded market risk as a result of facilitating client transactions in wholesale financial markets. This involves providing risk management solutions, syndication facilities and market making activities globally

-- Daily Value at Risk (DVaR) is one of the primary risk metrics used at the Investment Bank to measure and control market risk exposure. This measure is further supplemented with additional metrics used to manage the firm's trading exposures such as market risk stress testing

-- Investment Bank's management DVaR is calculated at a 95% confidence level, assuming a one day holding period. The calculation is based on historical simulation of the most recent two years of data. This is supplemented with add-ons if necessary to ensure risk is adequately represented. DVaR is calculated and reported internally on a daily basis against set limits

   --      DVaR models and methodology are continually tested, validated and improved 
 
Year Ended 31.12.13  Year Ended 31.12.12 
 
 
Management DVaR      Daily Avg  High(1)  Low(1)  Daily Avg  High(1)  Low(1) 
 (95%) 
                          GBPm     GBPm    GBPm       GBPm     GBPm    GBPm 
Credit risk                 18       25      12         26       44      18 
Interest rate risk          13       24       6         14       23       7 
Spread risk                 11       21       5         23       31      17 
Basis risk                  11       17       7         11       21       5 
Equity risk                 11       21       5          9       19       4 
Commodity risk               5        8       2          6        9       4 
Foreign exchange 
 risk                        4        7       2          6       10       2 
Inflation risk               3        8       2          3        7       2 
Diversification 
 effect(1)                (47)       na      na       (60)       na      na 
Total DVaR                  29       39      21         38       75      27 
 

-- Average Management DVaR reduced in 2013 due to a combination of risk reduction and improved market conditions, notably, tightening of credit spreads

-- The three main contributors to total DVaR were credit, interest rate and spread risks. From average 2012 levels, average DVaR for credit risk fell by GBP8m (31%), interest rate risk fell by GBP1m (7%) and spread risk fell by GBP12m (52%). Average DVaR for the Investment Bank fell by GBP9m (24%)

-- The business remained within the Management DVaR limits approved by the Board Financial Risk Committee throughout 2013 for both risk type VaR and total DVaR

-- Barclays Investment Bank's market risk models are approved by the PRA to calculate regulatory capital for designated trading book portfolios. The measures are Daily Value at Risk, Stressed Value at Risk, Incremental Risk Charge and the All Price Risk measure

-- For regulatory market risk capital calculations, DVaR is calculated at the 99% level. The model is subject to daily back-testing, where it is compared to profit and loss figures during the year. The DVaR model has performed well in back-testing and maintains its Green categorisation, as defined by the PRA

1 The high and low DVaR figures reported for each category did not necessarily occur on the same day as the high and low total DVaR. Consequently a diversification effect balance for the high and low DVaR balances would not be meaningful.

Financial Statement Notes

   1.    Basis of preparation 

The Results Announcement has been prepared using the same accounting policies and methods of computation as those used in the 2012 Annual Report, except for the following accounting standards which were adopted by the Group on 1 January 2013:

IFRS 10 Consolidated Financial Statements

IFRS 10 replaced requirements in IAS 27 Consolidated and Separate Financial Statements and SIC 12 Consolidation - Special Purpose Entities. This introduced new criteria to determine whether entities in which the Group has interests should be consolidated. The implementation of IFRS 10 resulted in the Group consolidating some entities that were previously not consolidated and deconsolidating some entities that were previously consolidated, principally impacting the consolidation of additional entities in the Investment Bank with credit market exposures.

IAS 19 (Revised 2011) Employee Benefits

IAS 19 (Revised 2011), amongst other changes, requires actuarial gains and losses arising from defined benefit pension schemes to be recognised in full. Previously the Group deferred these over the remaining average service lives of the employees (known as the 'corridor' approach).

Comparatives have been fully restated for IFRS 10 and IAS 19 standards in accordance with their transition requirements.

The Group published a restatement document on 16 April 2013 describing the financial impacts of IFRS 10 and IAS 19.

The financial impact on the Group for the year ended 31 December 2012 had IFRS 10 and IAS 19 been adopted is shown in the table below:

 
Impact of Accounting Restatements  Restatement Adjustments 
 
 
                                2012 as                      2012 as 
                              Published  IFRS 10   IAS 19   Restated 
Income Statement                   GBPm     GBPm     GBPm       GBPm 
Profit before tax                   246      573     (22)        797 
Tax                               (482)    (134)        -      (616) 
Profit after tax                  (236)      439     (22)        181 
 
Balance Sheet 
Total assets                  1,490,321    (144)  (1,842)  1,488,335 
Total liabilities             1,427,364      333      652  1,428,349 
Total shareholders' equity       62,957    (477)  (2,494)     59,986 
 

IFRS 13 Fair Value Measurement

IFRS 13 provides comprehensive guidance on how to calculate the fair value of financial and non-financial assets. The adoption of IFRS 13 did not have a material financial impact on the Group.

Future accounting developments

IFRS 9 Financial Instruments

IFRS 9 will change the classification and therefore the measurement of the Group's financial assets, the recognition of impairment and hedge accounting. In addition to these changes, the effect of changes in the Group's own credit risk on the fair value of financial liabilities that the group designates at fair value through profit and loss will be included in other comprehensive income rather than the income statement. A number of the significant proposals have yet to be finalised and it is therefore not yet possible to estimate the financial effects. The effective date of IFRS 9 is still to be determined.

Financial Statement Notes

IAS 32 Financial Instruments: Presentation

IAS 32, Amendments to Offsetting Financial Assets and Financial Liabilities, is effective from 1 January 2014. The circumstances in which netting is permitted have been clarified; in particular what constitutes a currently legally enforceable right of set-off and the circumstances in which gross settlement systems may be considered equivalent to net settlement. The amendments are expected to gross up certain financial assets and financial liabilities in the balance sheet that were previously reported net, but will have no impact on shareholders equity, profit or loss, other comprehensive income, or cash flows, and no significant impact on the Common equity Tier 1 ratio or CRD IV leverage ratio.

Going Concern

The Group's business activities and financial position, the factors likely to affect its future development and performance, and its objectives and policies in managing the financial risks to which it is exposed and its capital are discussed in the Results by Business, Performance Management and Risk Management sections.

The Directors confirm they are satisfied that the Group has adequate resources to continue in business for the foreseeable future. For this reason, they continue to adopt the going concern basis for preparing accounts.

Financial Statement Notes

 
2. Net Interest Income 
                                           Year      Year 
                                          Ended     Ended 
                                       31.12.13  31.12.12 
                                           GBPm      GBPm 
=====================================  ========  ======== 
Cash and balances with central banks        219       253 
Available for sale investments            1,804     1,736 
Loans and advances to banks                 468       376 
Loans and advances to customers          15,613    16,448 
Other                                       211       398 
=====================================  ========  ======== 
Interest income                          18,315    19,211 
 
Deposits from banks                       (201)     (257) 
Customer accounts                       (2,656)   (2,485) 
Debt securities in issue                (2,176)   (2,921) 
Subordinated liabilities                (1,572)   (1,632) 
Other                                     (110)     (262) 
=====================================  ========  ======== 
Interest expense                        (6,715)   (7,557) 
 
Net interest income                      11,600    11,654 
 

3. Administration and General Expenses

 
                                                             Year Ended  Year Ended 
                                                               31.12.13    31.12.12 
                                                                   GBPm        GBPm 
Infrastructure costs 
Property and equipment                                            1,610       1,656 
Depreciation of property, plant and equipment                       647         669 
Operating lease rentals                                             645         622 
Amortisation of intangible assets                                   480         435 
Impairment of property, equipment and intangible 
 assets                                                             149          17 
Total infrastructure costs                                        3,531       3,399 
 
Other costs 
Consultancy, legal and professional fees                          1,253       1,182 
Subscriptions, publications, stationery and communications          869         727 
Marketing, advertising and sponsorship                              583         572 
Travel and accommodation                                            307         324 
UK bank levy                                                        504         345 
Goodwill impairment                                                  79           - 
Other administration and general expenses                           691         546 
Total other costs                                                 4,286       3,696 
 
Total administration and general expenses                         7,817       7,095 
 

Administration and general expenses have increased 10% to GBP7,817m. This was driven by increased infrastructure costs due to the Transform programme and costs to meet new regulatory requirements such as Dodd-Frank Act and CRD IV and an increase in the UK bank levy reflecting the increased rate. Increases in provisions for litigation and regulatory penalties were offset by the non-recurrence of the GBP290m penalty incurred in 2012 arising from the industry wide investigation into the setting of inter-bank offered rates.

1 The Group has realigned outsourcing costs from administration and general expenses to staff costs in order to more appropriately reflect the nature and internal management of these costs. The net effect of these movements is to reduce administration and general expenses and increase staff costs by GBP1,084m in 2013 and GBP999m in 2012.

Financial Statement Notes

4. Tax

 
  Year    Year 
 Ended   Ended 
 
 
                      31.12.13  31.12.12 
Tax Charge                GBPm      GBPm 
Current tax charge       2,153       775 
Deferred tax credit      (582)     (159) 
Tax charge               1,571       616 
 

The tax charge of GBP1,571m (2012: GBP616m) represented an effective tax rate of 54.8% (2012: 77.3%) on profit before tax of GBP2,868m (2012: GBP797m). The effective tax rate decreased mainly due to the non-recurrence of the factors that increased the rate in 2012, principally the combination of significant losses in the UK (with relief at the UK statutory rate of 24.5%) and profits outside the UK taxed at higher rates.

The effective tax rate is higher than the UK statutory tax rate of 23.25% (2012: 24.5%) mainly due to profits outside of the UK taxed at higher local statutory tax rates, a write down of the deferred tax assets in Spain, other deferred tax assets not recognised, non creditable taxes and non deductible items including the UK bank levy, partially offset by non taxable income, adjustments in respect of prior years and deferred tax asset measurement adjustments.

 
Assets  Liabilities 
 
 
Current and Deferred Tax Assets and Liabilities   31.12.13  31.12.12  31.12.13  31.12.12 
                                                      GBPm      GBPm      GBPm      GBPm 
                                                  ========  ========  ========  ======== 
Current tax                                            219       252   (1,042)     (621) 
Deferred tax                                         4,807     3,563     (373)     (341) 
                                                  ========  ========  ========  ======== 
Total                                                5,026     3,815   (1,415)     (962) 
 

The deferred tax asset of GBP4,807m (2012: GBP3,563m) mainly relates to amounts in the UK, US and Spain. The deferred tax asset has increased mainly due to movements in temporary differences relating to cash flow hedging in the UK and an increase in the deferred tax asset in the US mainly due to adjustments in respect of prior years and measurement adjustments, partially offset by the write down of the deferred tax asset in Spain.

A change in Spanish law in December 2013 resulted in the protection of certain deferred tax assets, mainly relating to pensions and impairments, whilst the remaining deferred tax assets (that are not protected by the change in law) continue to be reliant on future profits. Based on the current assessment of business forecasts there is insufficient evidence that future profits will be available to utilise unprotected deferred tax assets for accounting purposes. As such only the protected

deferred tax assets continue to be recognised resulting in a write down of GBP440m.

 
 
5. Non-controlling Interests 
 
 
Profit Attributable  Equity Attributable 
 to Non-controlling   to Non-controlling 
      Interest             Interest 
 
 
                                  Year Ended  Year Ended     As at     As at 
                                    31.12.13    31.12.12  31.12.13  31.12.12 
                                        GBPm        GBPm      GBPm      GBPm 
Barclays Bank PLC Issued: 
- Preference shares                      410         462     5,868     5,927 
- Upper Tier 2 instruments                 2           4       485       591 
Barclays Africa Group Limited            343         304     2,204     2,737 
Other non-controlling interests            2          35         7       116 
Total                                    757         805     8,564     9,371 
 
 

The decrease in Barclays Africa Group Limited equity attributable to non-controlling interest to GBP2,204m (2012: GBP2,737m) is principally due to GBP566m depreciation of African currencies against GBP and GBP342m of dividends paid, offset by retained profits of GBP343m.

Financial Statement Notes

 
6. Earnings Per Share 
                                                              As at     As at 
                                                           31.12.13  31.12.12 
                                                               GBPm      GBPm 
=========================================================  ========  ======== 
Profit/(loss) attributable to ordinary equity holders 
 of the parent                                                  540     (624) 
Dilutive impact of convertible options                            1         - 
=========================================================  ========  ======== 
Profit/(loss) attributable to ordinary equity holders 
 of parent from continuing operations including dilutive 
 impact of convertible options                                  541     (624) 
 
 
Basic weighted average number of shares in issue(1)          14,308    13,045 
Number of potential ordinary shares                             360       389 
=========================================================  ========  ======== 
Diluted weighted average number of shares                    14,668    13,434 
 
Basic earnings/(loss) per ordinary share                       3.8p    (4.8p) 
Diluted earnings/(loss) per ordinary share                     3.7p    (4.8p) 
 
   7.            Dividends on Ordinary Shares 

It is Barclays policy to declare and pay dividends on a quarterly basis. A final dividend in respect of 2013 of 3.5p per ordinary share will be paid on 28 March 2014 to shareholders on the Share Register on 21 February 2014 and accounted for as a distribution of retained earnings in the year ending 31 December 2014. The financial statements for 2013 include the following dividends paid during the year.

 
 
 Year Ended 31.12.13    Year Ended 31.12.12 
 
 
Dividends Paid During the Period       Per Share  Total  Per Share  Total 
                                           Pence   GBPm      Pence   GBPm 
                                       =========  =====  =========  ===== 
Final dividend paid during period           3.5p    441       3.0p    366 
Interim dividends paid during period        3.0p    418       3.0p    367 
                                                         ========= 
Total                                       6.5p    859       6.0p    733 
 

For qualifying US and Canadian resident ADR holders, the final dividend of 3.5p per ordinary share becomes 14p per ADS (representing four shares). The ADR depositary will post the final dividend on 28 March 2014 to ADR holders on the record at close of business on 21 February 2014.

1 The basic weighted average number of shares excludes Treasury shares held in employee benefit trusts or held for trading. The rights issue in October 2013 resulted in the issue of an additional 3,219m shares. In accordance with IAS 33, a retrospective adjustment has been applied to the basic weighted average number of shares in issue for the prior period which has resulted in a movement from a loss per share of 5.1p to a loss per share of 4.8p.

Financial Statement Notes

 
8. Derivative Financial Instruments 
                                                    Fair Value 
As at 31.12.13                        Contract  Assets  Liabilities 
                                      Notional 
                                        Amount 
                                          GBPm    GBPm         GBPm 
 
 
Foreign exchange derivatives                           4,633,460   59,500   (64,657) 
Interest rate derivatives                             34,347,916  216,178  (203,260) 
Credit derivatives                                     1,576,184   21,923   (21,634) 
Equity and stock index and commodity derivatives         936,803   23,989   (29,810) 
Derivative assets/(liabilities) held for 
 trading                                              41,494,363  321,590  (319,361) 
 
Derivatives in Hedge Accounting Relationships 
Derivatives designated as cash flow hedges               160,809      899      (500) 
Derivatives designated as fair value hedges              123,459    1,278      (752) 
Derivatives designated as hedges of net investments       19,377      568       (21) 
Derivative assets/(liabilities) designated 
 in hedge accounting relationships                       303,645    2,745    (1,273) 
 
Total recognised derivative assets/(liabilities)      41,798,008  324,335  (320,634) 
 
As at 31.12.12 
Foreign exchange derivatives                           4,423,737   59,299   (63,821) 
Interest rate derivatives                             32,995,831  351,381  (336,625) 
Credit derivatives                                     1,768,180   29,797   (29,208) 
Equity and stock index and commodity derivatives       1,005,366   24,880   (29,933) 
Derivative assets/(liabilities) held for 
 trading                                              40,193,114  465,357  (459,587) 
 
Derivatives in Hedge Accounting Relationships 
Derivatives designated as cash flow hedges               177,122    2,043    (1,097) 
Derivatives designated as fair value hedges              108,240    1,576    (1,984) 
Derivatives designated as hedges of net investments       17,460      180       (53) 
Derivative assets/(liabilities) designated 
 in hedge accounting relationships                       302,822    3,799    (3,134) 
 
Total recognised derivative assets/(liabilities)      40,495,936  469,156  (462,721) 
 

The fair value of gross derivative assets decreased by 31% to GBP324bn reflecting increases in the major interest rate forward curves and the impact of optimisation initiatives to reduce gross derivative exposures.

Contract notional amounts increased by 3% to GBP41,798bn reflecting an increase in clearing services to clients.

Information on further netting of derivative financial instruments is included within note 10, Offsetting financial assets and financial liabilities.

Financial Statement Notes

   9.           Assets and Liabilities Held at Fair Value 

The following table shows the Group's assets and liabilities that are held at fair value disaggregated by fair value hierarchy and balance sheet classification:

 
Valuations based on 
 
 
                                        Quoted                Significant 
                                        market  Observable   unobservable 
                                        prices      inputs         inputs 
                                        (Level      (Level         (Level 
                                            1)          2)             3)      Total 
As at 31.12.13                            GBPm        GBPm           GBPm       GBPm 
Trading portfolio assets                54,363      72,285          6,421    133,069 
Financial assets designated at fair 
 value                                  11,188       9,010         18,770     38,968 
Derivative financial assets              3,353     315,969          5,013    324,335 
Available for sale assets               36,050      53,561          2,145     91,756 
Investment property                          -           -            451        451 
Non current assets held for sale             -           -            114        114 
Total assets                           104,954     450,825         32,914    588,693 
 
Trading portfolio liabilities         (29,450)    (24,014)              -   (53,464) 
Financial liabilities designated 
 at fair value                            (98)    (63,058)        (1,640)   (64,796) 
Derivative financial liabilities       (3,952)   (312,363)        (4,319)  (320,634) 
Total liabilities                     (33,500)   (399,435)        (5,959)  (438,894) 
 
As at 31.12.12 
Trading portfolio assets                51,639      86,199          8,514    146,352 
Financial assets designated at fair 
 value                                  14,518      26,025          6,086     46,629 
Derivative financial assets              2,863     460,076          6,217    469,156 
Available for sale assets               28,949      43,280          2,880     75,109 
Investment property                          -           -          1,686      1,686 
Non current assets held for sale             -           -              -          - 
Total assets                            97,969     615,580         25,383    738,932 
 
Trading portfolio liabilities         (20,294)    (24,498)            (2)   (44,794) 
Financial liabilities designated 
 at fair value                           (182)    (76,024)        (2,355)   (78,561) 
Derivative financial liabilities       (2,666)   (455,068)        (4,987)  (462,721) 
Total liabilities                     (23,142)   (555,590)        (7,344)  (586,076) 
 

Level 3 assets increased by GBP7.5bn from GBP25.4bn to GBP32.9bn. The significant movements in the Level 3 positions during the year ended 31 December 2013 are as follows:

-- Transfers in amounting to GBP15.7bn arising primarily from the transfer of the Education, Social Housing and Local Authority ('ESHLA') loan portfolio from Level 2 to Level 3 following reassessment of the significance of unobservable loan spreads on valuation. The valuation of the ESHLA portfolio continues to be based on internally modelled spreads. Valuation uncertainty arises mainly from the long dated nature of the portfolio, the lack of active secondary market in the loans and the lack of observable loan spreads

-- Sales of GBP10.0bn of which GBP3.9bn was related to Exit Quadrant disposals, GBP2.9bn in asset backed securities and GBP1.7bn in commercial real estate loans were largely driven by securitisation activity

-- Purchases of GBP6.0bn of which GBP2.8bn in asset backed securities and GBP1.5bn in commercial real estate loans were largely driven by securitisation activity

-- Settlements of GBP1.9bn and a reduction in derivative assets of GBP1.2bn due to fair value movements and trade maturities

Financial Statement Notes

Sensitivity analysis

Sensitivity analysis is performed on products with significant unobservable parameters (Level 3) to generate a range of reasonably possible alternative valuations. The sensitivity methodologies applied take account of the nature of valuation techniques used, as well as the availability and reliability of observable proxy and historical data and the impact of using alternative models. Sensitivities are calculated without reflecting the impact of any diversification in the portfolio.

The effect of stressing unobservable inputs to a range of reasonably possible alternatives alongside considering the impact of using alternative models would be to increase fair values by up to GBP1.3bn (2012: GBP2.0bn(1) ) or to decrease fair values by up to GBP2.4bn (2012: GBP2.0bn(1) ; ESHLA transfer contributed GBP1.0bn to the change in decrease) with substantially all the potential effect impacting profit and loss rather than other comprehensive income.

Fair value adjustments

Key balance sheet valuation adjustments that may be of interest from a financial statement user perspective are quantified below:

 
                                           31.12.13  31.12.12 
                                               GBPm      GBPm 
Bid-offer valuation adjustments               (406)     (452) 
Other exit adjustments                        (208)     (294) 
Uncollateralised derivative funding            (67)     (101) 
Derivative credit valuation adjustments: 
 - Monolines                                   (62)     (235) 
 - Other counterparties                       (322)     (693) 
Derivative debit valuation adjustments          310       442 
 

- Bid offer and other exit adjustments have reduced by GBP46m to GBP406m and by GBP86m to GBP208m respectively during 2013 as a result of movements in market bid offer spreads

- Uncollateralised derivative funding adjustments have reduced by GBP34m to GBP67m as a result of reductions in Barclays funding costs and a reduction in exposure

- Derivative credit valuation adjustments reduced by GBP544m to GBP384m primarily as a result of a reduction in monoline exposure and improvements in counterparty credit

- Derivative debit valuation adjustments have reduced by GBP132m to GBP310m primarily as a result of improvements in Barclays credit

   10.         Offsetting financial assets and financial liabilities 

In accordance with IAS 32 Financial Instruments: Presentation, the Group reports financial assets and financial liabilities on a net basis on the balance sheet only if there is a legally enforceable right to set off the recognised amounts and there is intention to settle on a net basis, or to realise the asset and settle the liability simultaneously. The following table shows the impact of netting arrangements on:

   i.         all financial assets and liabilities that are reported net on the balance sheet; and 

ii. all derivative financial instruments and reverse repurchase and repurchase agreements and other similar secured lending and borrowing agreements that are subject to enforceable master netting arrangements or similar agreements, but do not qualify for balance sheet netting.

The table identifies the amounts that have been offset in the balance sheet and also those amounts that are covered by enforceable netting arrangements (offsetting arrangements and financial collateral) but do not qualify for netting under the requirements of IAS 32 described above.

The 'Net amounts' presented below are not intended to represent the Group's actual exposure to credit risk, as a variety of credit mitigation strategies are employed in addition to netting and collateral arrangements.

1 The sensitivity analysis for 2012 has been revised to reflect the inclusion of investment property. This amounted to GBP0.1bn.

Financial Statement Notes

 
                                 Amounts subject to enforceable netting 
                                              arrangements 
                      Effects of offsetting                 Related amounts not 
                         on balance sheet                        offset(3) 
                                      Net amounts                                             Amounts 
                                         reported                                            not subject 
                                           on the                                          to enforceable    Balance 
                   Gross     Amounts      balance     Financial    Financial                   netting        sheet 
                 amounts   offset(1)     sheet(2)   instruments   collateral  Net amount   arrangements(4)   total(5) 
As at 31.12.13      GBPm        GBPm         GBPm          GBPm         GBPm        GBPm              GBPm       GBPm 
 
 
Derivative 
 financial assets            608,696  (295,793)    312,903  (258,528)   (41,397)    12,978    11,432    324,335 
Reverse repurchase 
 agreements 
 and other similar 
 secured lending             246,281   (93,508)    152,773          -  (151,833)       940    34,006    186,779 
Total Assets                 854,977  (389,301)    465,676  (258,528)  (193,230)    13,918    45,438    511,114 
Derivative 
 financial liabilities     (603,580)    296,273  (307,307)    258,528     36,754  (12,025)  (13,327)  (320,634) 
Repurchase 
 agreements 
 and other similar 
 secured borrowing         (253,966)     93,508  (160,458)          -    159,686     (772)  (36,290)  (196,748) 
Total Liabilities          (857,546)    389,781  (467,765)    258,528    196,440  (12,797)  (49,617)  (517,382) 
 
As at 31.12.12 
Derivative 
 financial assets            879,082  (420,741)    458,341  (387,672)   (53,183)    17,486    10,815    469,156 
Reverse repurchase 
 agreements 
 and other similar 
 secured lending(6)          244,272  (100,989)    143,283          -  (142,009)     1,274    33,239    176,522 
Total Assets               1,123,354  (521,730)    601,624  (387,672)  (195,192)    18,760    44,054    645,678 
Derivative 
 financial liabilities     (869,514)    419,192  (450,322)    387,672     52,163  (10,487)  (12,399)  (462,721) 
Repurchase 
 agreements 
 and other similar 
 secured borrowing(6)      (259,078)    100,989  (158,089)          -    157,254     (835)  (59,089)  (217,178) 
Total Liabilities        (1,128,592)    520,181  (608,411)    387,672    209,417  (11,322)  (71,488)  (679,899) 
 
 

1 Amounts offset for Derivative financial assets includes cash collateral netted of GBP1,965m (2012: GBP6,506m). Amounts offset for Derivative liabilities includes cash collateral netted of GBP2,445m (2012: GBP4,957m). Settlements assets and liabilities have been offset amounting to GBP6,967m (2012: GBP9,879m). No other significant recognised financial assets and liabilities were offset in the balance sheet. Therefore, the only balance sheet categories necessary for inclusion in the table are those shown above.

2 The table excludes Reverse repurchase agreements designated at fair value which are subject to enforceable master netting arrangements of GBP2bn (2012: GBP3bn).

3 Financial collateral is reflected at its fair value, but has been limited to the net balance sheet exposure so as not to include any over-collateralisation.

4 This column includes contractual rights of set-off that are subject to uncertainty under the laws of the relevant jurisdiction.

5 The balance sheet total is the sum of 'Net amounts reported on the balance sheet' that are subject to enforceable netting arrangements and 'Amounts not subject to enforceable netting arrangements'.

6 Comparative figures have been revised to reflect the identification of additional contracts with enforceable netting arrangements. Net Amounts reported on the balance sheet have increased GBP12,795m and GBP27,049m for Reverse repurchase agreements and Repurchase agreements respectively. A corresponding decrease was noted within Amounts not subject to enforceable netting arrangements. Financial collateral increased GBP12,293m for Reverse repurchase agreements and GBP26,810m for Repurchase agreements. Net Amount increased GBP502m for Reverse repurchase agreements and GBP239m for Repurchase agreements.

Financial Statement Notes

Related amounts not offset

Derivative assets and liabilities

The 'Financial instruments' column identifies financial assets and liabilities that are subject to set off under netting agreements, such as the ISDA Master Agreement or derivative exchange or clearing counterparty agreements, whereby all outstanding transactions with the same counterparty can be offset and close-out netting applied across all outstanding transaction covered by the agreements if an event of default or other predetermined events occur.

Financial collateral refers to cash and non-cash collateral obtained, typically daily or weekly, to cover the net exposure between counterparties by enabling the collateral to be realised in an event of default or if other predetermined events occur.

These categories are not mutually exclusive. For example, derivatives included in the 'Financial instruments' column may also be covered by collateral arrangements.

Repurchase and reverse repurchase agreements and other similar secured lending and borrowing

The 'Financial instruments' column identifies financial assets and liabilities that are subject to set off under netting agreements, such as global master repurchase agreements and global master securities lending agreements, whereby all outstanding transactions with the same counterparty can be offset and close-out netting applied across all outstanding transactions covered by the agreements if an event of default or other predetermined events occur.

Financial collateral typically comprises highly liquid securities which are legally transferred and can be liquidated in the event of counterparty default.

As with derivative assets and liabilities above, these categories are not mutually exclusive.

 
11. Goodwill and Intangible Assets 
 
 
                       As at     As at 
                    31.12.13  31.12.12 
                        GBPm      GBPm 
Goodwill               4,878     5,206 
Intangible assets      2,807     2,709 
==================  ========  ======== 
Total                  7,685     7,915 
 

At 31 December 2013, goodwill carried on the Group's balance sheet amounted to GBP4,878m (2012: GBP5,206m). The goodwill principally comprises GBP3,142m in UK RBB (2012: GBP3,144m), GBP690m in Africa RBB (2012: GBP863m), GBP482m in Barclaycard (2012: GBP514m) and GBP312m in Wealth and Investment Management (2012: GBP391m).

Goodwill is reviewed for indicators of impairment quarterly and tested for impairment on an annual basis by comparing the carrying value to its recoverable amount.

During 2013, the Group recognised an impairment charge of GBP79m (2012: nil) in respect of goodwill attributable to businesses acquired in a previous period by Wealth and Investment Management. Following a streamlining of operations within Wealth and Investment Management, the forecast future cashflows from these businesses have been revised and no longer support the carrying value of the goodwill. As a result the attributable goodwill balances have been fully impaired.

The remaining GBP249m goodwill decrease was driven by currency translation differences, largely due to the impact of the depreciation of ZAR against GBP on the goodwill arising from the acquisition of Absa.

Financial Statement Notes

 
12. Subordinated Liabilities 
                                                      As at     As at 
                                                   31.12.13  31.12.12 
                                                       GBPm      GBPm 
=================================================  ========  ======== 
Opening balance as at 1 January                      24,018    24,870 
Issuances                                               700     2,258 
Redemptions                                         (1,426)   (2,680) 
Other                                               (1,597)     (430) 
=================================================  ========  ======== 
Total dated and undated subordinated liabilities 
 as at period end                                    21,695    24,018 
 

During 2013 redemptions comprised: Fixed Rates Subordinated Notes of GBP647m ($1,000m) and GBP636m (EUR750m), CPI-linked Callable Notes of GBP135m (ZAR1,886m), and Junior Guaranteed Undated Floating Rate Notes of GBP8m ($12m). 7.75% Contingent Capital Notes of GBP652m ($1,000m) and Dated Subordinated Notes of GBP48m (JPY8,500m) were issued.

Other movements in the period include reduction of GBP1,262m in the fair values of hedged subordinated liabilities, driven by increases in interest rates from December 2012. Other movements also include reductions of GBP296m due to changes in foreign exchange rates, primarily arising from the strengthening of GBP against USD and ZAR.

 
13. Provisions 
                                                               As at     As at 
                                                            31.12.13  31.12.12 
                                                                GBPm      GBPm 
==========================================================  ========  ======== 
Conduct Remediation 
 - Payment Protection Insurance redress                          971       986 
 - Interest rate hedging product redress                       1,169       814 
 - Other conduct                                                 388       213 
Litigation                                                       485       200 
Redundancy and restructuring                                     388        71 
Undrawn contractually committed facilities and guarantees        165       159 
Onerous contracts                                                100       104 
Sundry provisions                                                220       219 
==========================================================  ========  ======== 
Total                                                          3,886     2,766 
 

Conduct Remediation

Conduct provisions comprise the estimated cost of making redress payments to customers for losses or damages associated with inappropriate judgement in the execution of our business activities. Conduct remediation largely relates to payment protection insurance and interest rate hedging products but also includes other smaller provisions across the retail and corporate businesses which are likely to be utilised within the next 18 months.

Payment Protection Insurance Redress

Following the conclusion of the 2011 Judicial Review, Barclays has raised provisions totalling GBP3.95bn against the cost of PPI redress and complaint handling costs. As at 31 December 2013 GBP2.98bn of the provision had been utilised, leaving a residual provision of GBP0.97bn.

Through to 31 December 2013, 1.0m (2012: 0.6m) customer initiated claims(1) had been received and processed. The monthly volume of claims received has declined by 59% since the peak in May 2012, although the rate of decline has been less than previously expected. As a result an additional provision of GBP1.35bn was recognised in June 2013 to reflect this increased expectation of claims, a corresponding increase in cases referred to the Financial Ombudsman Service (FOS) and associated operational costs.

1 Total claims received to date excluding those for which no PPI policy exists and excluding responses to proactive mailing. The volume for 31 December 2012 has been restated to exclude cases where there was no PPI policy: previously 1.1m.

Financial Statement Notes

In August 2012, in accordance with regulatory standards, Barclays commenced a proactive mailing of the holders of approximately 750,000 policies. Of this population approximately 660,000 (2012: 100,000) had been contacted by 31 December 2013 and it is anticipated that the remainder will be contacted by 31 March 2014.

To date Barclays has upheld 74% (2012: 70%) of all claims received(2) , excluding payment of gestures of goodwill and claims for which no PPI policy exists. The average redress per valid policy(3) to date is GBP1,763 (2012: GBP1,705), comprising, where applicable, the refund of premium, compound interest charged and compensatory interest of 8%.

The current provision is calculated using a number of key assumptions which continue to involve significant management judgement:

- Customer initiated claim volumes - claims received but not yet processed as at 31 December 2013 and an estimate of future claims initiated by customers where the volume is anticipated to decline over time

- Proactive response rate - volume of claims in response to proactive mailing

- Uphold rate - the percentage of claims that are upheld as being valid upon review

- Average claim redress - the expected average payment to customers for upheld claims based on the type and age of the policy/policies.

These assumptions remain subjective; in particular due to the uncertainty associated with future claims levels. The resulting provision represents Barclays' best estimate of all future expected costs of PPI redress. However, it is possible the eventual outcome may differ from the current estimate and if this were to be material and adverse a further provision will be made, otherwise it is expected that any residual costs will be handled as part of normal operations. The provision also includes an estimate of our claims handling costs and those costs associated with claims that are subsequently referred to the FOS.

The following table details, by key assumption, actual data through to 31 December 2013, forecast assumptions used in the provision calculation and a sensitivity analysis illustrating the impact on the provision if the future expected assumptions prove too high or too low.

 
                                       Cumulative                              Sensitivity    Cumulative 
                                           actual      Future   Analysis increase/decrease        actual 
  Assumption                          to 31.12.13    Expected                 in provision   to 31.12.12 
Customer initiated claims(1) 
 received and processed                      970K       190 K                50 K = GBP90m         570 K 
Proactive mailing                           660 K        90 K                                      100 K 
Response rate to proactive mailing            26%         25%                   1% = GBP1m           27% 
Average uphold rate per claim(2)              74%         73%                   1% = GBP4m           70% 
Average redress per valid claim(3)       GBP1,763    GBP1,726              GBP100 = GBP23m      GBP1,705 
 

During 2013, 45% (2012: 44%) of monthly average complaints received had no PPI associated with them. Furthermore, of the complaints received in 2013, 54% (2012: 43%) were from Claims Management Companies (CMC's), with this proportion rising to 70% in December 2013.

1 Total claims received to date excluding those for which no PPI policy exists and excluding responses to proactive mailing. The volume for 31 December 2012 has been restated to exclude cases where there was no PPI policy: previously 1.1m.

2 Average uphold rate per claim excluding those for which no PPI policy exists. The average uphold rate for 31 December 2012 has been restated to exclude cases where there was no PPI policy: previously 39%.

3 Average redress stated on a per policy basis. The average redress for December 2012 has been restated on a policy basis: previously GBP2,750 (per valid claim basis).

Financial Statement Notes

Interest Rate Hedging Product Redress

 
                                      GBPm 
As at 31 December 2012                 814 
Increase in provision in period        650 
Utilisation of provision in period   (295) 
As at 31 December 2013               1,169 
 

On 29 June 2012, the FSA announced that a number of UK banks, including Barclays, would conduct a review and redress exercise in respect of interest rate hedging products sold on or after 1 December 2001 to retail clients or private customers categorised as being 'non-sophisticated' under the terms of the agreement. Barclays sold interest rate hedging products to approximately 4,000 retail clients or private customers within the relevant timeframe, of which approximately 2,900 have been categorised as non-sophisticated.

As at 31 December 2012, a provision of GBP850m had been recognised, reflecting management's best estimate of future redress to customers categorised as non-sophisticated and related costs. The estimate was based on an extrapolation of the results of an initial pilot exercise across the population. The provision recognised in the balance sheet as at 31 December 2012 was GBP814m, after utilisation of GBP36m, primarily related to administrative costs.

During 2013, additional cases have been reviewed and further guidance has been provided by the FCA providing additional information upon which to estimate the provision. As a result, an additional provision of GBP650m was recognised in June 2013, bringing the cumulative expense to GBP1,500m. The provision recognised as at 31 December 2013 was GBP1,169m, after cumulative utilisation of GBP331m, primarily relating to administrative costs and GBP87m of redress costs incurred. An initial redress outcome had been communicated to nearly 30% of customers categorised as non-sophisticated that are being covered by the review.

The form of redress for each non-sophisticated customer is uncertain. It may result in a full refund, as though the product had never been purchased, or an alternative product such as a cap. In addition, not all customers will be entitled to redress because some sales will have complied with relevant regulatory requirements at the time of sale.

The ultimate redress cost is also dependent on:

- The fair value of the underlying product and is therefore variable if interest rates move significantly;

- The administrative costs of completing the review and redress exercise;

- The length of time taken to complete the exercise, since an 8% p.a. interest charge is payable on product refund amounts.

No provision has been recognised in relation to claims from customers categorised as sophisticated, which are not covered by the redress exercise, or incremental consequential loss claims (above the 8% p.a. interest charge) from customers categorised as non-sophisticated. As at 31 December 2013, no significant incremental consequential loss claims from customers categorised as non-sophisticated had been agreed. These items will be monitored and future provisions will be recognised to the extent an obligation resulting in a probable outflow is identified.

While the Group expects that the provision as at 31 December 2013 will be sufficient to cover the full cost of completing the redress, the appropriate provision level will be kept under review and it is possible that the eventual costs could materially differ to the extent experience is not in line with current estimates.

Litigation

The Group is engaged in various legal proceedings, both in the UK and a number of other overseas jurisdictions, including the US. For further information in relation to legal proceedings and discussion of the associated uncertainties please see Note 19 - Legal, Competition and Regulatory Matters.

Redundancy & Restructuring

The provision relates to the cost of redundancy and organisational restructuring initiatives undertaken by the Group. During 2013 the provision increased to GBP317m to GBP388m largely due to the Transform programme and will likely be utilised within the next 12 months.

Financial Statement Notes

   14.         Retirement Benefits 

As at 31 December 2013, the Group's IAS 19 (Revised) pension deficit across all schemes was GBP1.8bn (2012: GBP1.2bn). The UK Retirement Fund (UKRF), which is the Group's main scheme, had a deficit of GBP1.4bn (2012: GBP0.8bn).

The movement for the UKRF is largely due to an increase in the UK inflation rate assumption to 3.42% (2012: 2.93%), partially offset by an increase in UK discount rate to 4.46% (2012: 4.31%). From December 2013, the rate is taken based on the single equivalent discount rate implied by the Towers Watson RATE Link model. In 2012, an average rate derived from the AA corporate bond yield curve and the Towers Watson RATE link model was used. The impact of this change on the UKRF Defined Benefit Obligation was a GBP0.4bn decrease with no impact on current year profit.

The triennial funding valuation of the UKRF is currently underway with an effective date of 30 September 2013. Contribution requirements, including any deficit recovery plans, will be agreed between the Bank and Trustee by the end of 2014. The previous triennial funding valuation at 30 September 2010 showed a deficit of GBP5.0bn. Under the agreed recovery plan, deficit contributions of GBP1.8bn were paid to the fund in December 2011 and a further GBP0.5bn paid in April 2012. Further deficit contributions are payable from 2017 to 2021 starting at GBP0.7bn in 2017 and increasing by approximately 3.5% per annum until 2021. These deficit contributions are in addition to the regular contributions to meet the Group's share of the cost of benefits accruing over each year.

In non-valuation years the Scheme Actuary prepares an annual update of the funding position. The latest annual update was carried out as at 30 September 2012 and showed a deficit of GBP3.6bn.

   15.         Called Up Share Capital 

Called up share capital comprises 16,113m (2012: 12,243m) ordinary shares of 25p each. The increase was primarily due to the Barclays PLC rights issue in Q4 2013 under which 3,219m new shares were issued.

As at 31 December 2013, there were no unexercised warrants (2012: 379.2m).

   16.         Other Equity Instruments 

Other equity instruments include issuances during Q4 2013 of Additional Tier 1 ("AT1") securities, which consisted of Fixed Rate Resetting Perpetual Subordinated Contingent Convertible Securities with an aggregate principal amount of $2bn and EUR1bn. The securities are perpetual securities with no fixed maturity or redemption date.

   17.         Other Reserves 

Currency Translation Reserve

As at 31 December 2013 there was a debit balance of GBP1,142m (2012: GBP59m credit) on the currency translation reserve. The decrease of GBP1,201m (2012: GBP1,289m decrease) principally reflected the depreciation of ZAR and USD against Sterling. The currency translation reserve associated with non-controlling interests decreased by GBP566m (2012: GBP259m) due to the depreciation of ZAR against Sterling.

During the period, a GBP5m net gain (2012: GBP24m gain) from the currency translation reserve was recognised in the income statement.

Available for Sale Reserve

As at 31 December 2013 there was a credit balance of GBP148m in the available for sale reserve (2012: GBP527m credit). The decrease of GBP379m (2012: GBP502m increase) principally reflected the GBP2.7bn losses from changes in fair value on Government Bonds offset by GBP2.4bn gains transferred to the income statement due to fair value hedging.

Cash Flow Hedging Reserve

The cash flow hedging reserve represents the cumulative gains and losses on effective cash flow hedging instruments that will be recycled to the income statement when the hedged transactions affect profit or loss.

As at 31 December 2013 there was a credit balance of GBP273m (2012: GBP2,099m credit) in the cash flow hedging reserve. The decrease of GBP1,826m (2012: GBP657m increase) principally reflected GBP1,881m decreases in the fair value of interest rate swaps held for hedging purposes as interest rate forward curves increased and GBP509m gains transferred to net profit, partly offset by a deferred tax credit of GBP553m.

Financial Statement Notes

Treasury Shares

As at 31 December 2013 there was a debit balance of GBP41m (2012: GBP22m debit) in other reserves relating to treasury shares. The increase principally reflected GBP1,066m (2012: GBP979m) of net purchases of treasury shares held for the purposes of employee share schemes, partially offset by GBP1,047m (2012: GBP946m) transferred to retained earnings reflecting the vesting of deferred share based payments.

 
18. Contingent Liabilities and Commitments 
                                                            As at     As at 
                                                         31.12.13  31.12.12 
                                                             GBPm      GBPm 
=======================================================  ========  ======== 
Guarantees and letters of credit pledged as collateral 
 security                                                  15,226    15,855 
Performance guarantees, acceptances and endorsements        5,958     6,406 
=======================================================            ======== 
Contingent liabilities                                     21,184    22,261 
=======================================================            ======== 
Documentary credits and other short-term trade related 
 transactions                                                 780     1,027 
=======================================================            ======== 
Forward starting reverse repurchase agreements(1)          19,936    23,549 
=======================================================            ======== 
Standby facilities, credit lines and other commitments    254,855   247,816 
 

The Financial Services Compensation Scheme (FSCS)

The FSCS is the UK's Government backed compensation scheme for customers of authorised institutions that are unable to pay claims. It provides compensation to depositors in the event that UK licensed deposit taking institutions are unable to meet their claims. The FSCS raises levies on UK licensed deposit taking institutions to meet such claims based on their share of UK deposits on 31 December of the year preceding the scheme year (which runs from 1 April to 31 March).

Compensation has previously been paid out by the FSCS funded by loan facilities totalling approximately GBP18bn provided by HM Treasury to FSCS in support of FSCS's obligations to the depositors of banks declared in default. The interest rate chargeable on the loan and levied to the industry, is subject to a floor equal to the HM Treasury's own cost of borrowing, based on the relevant gilt rate (FSCS advises financial institutions to apply the 2024 UK Gilt rate published by the Debt Management Office to the Bradford & Bingley portion of the loan). The majority of the facility is expected to be recovered, with the exception of an estimated shortfall of GBP1bn which the FSCS intends to recover by levying the industry in three instalments across 2013, 2014 and 2015. In November 2013 HM Treasury communicated via the FSCS an additional expected shortfall in recoveries from Dunfermline Building Society, to be collected starting with an interim levy of GBP100m in 2014. Barclays has included an accrual of GBP148m in other liabilities (2012: GBP156m) in respect of the Barclays portion of the total levies raised by the FSCS.

Further details on contingent liabilities relating to legal, competition and regulatory matters can be found in Note 19.

1 Loan commitments have been revised to incorporate forward starting reverse repurchase agreements.

Financial Statement Notes

   19.         Legal, Competition and Regulatory Matters 

Barclays PLC (BPLC), Barclays Bank PLC (BBPLC) and the Group face legal, competition and regulatory challenges, many of which are beyond our control. The extent of the impact on BPLC, BBPLC and the Group of the legal, competition and regulatory matters in which BPLC, BBPLC and the Group are or may in the future become involved cannot always be predicted but may materially impact our operations, financial results and condition and prospects.

Lehman Brothers

Background Information

In September 2009, motions were filed in the United States Bankruptcy Court for the Southern District of New York (Bankruptcy Court) by Lehman Brothers Holdings Inc. (LBHI), the SIPA Trustee for Lehman Brothers Inc. (Trustee) and the Official Committee of Unsecured Creditors of Lehman Brothers Holdings Inc. (Committee). All three motions challenged certain aspects of the transaction pursuant to which Barclays Capital Inc. (BCI) and other companies in the Group acquired most of the assets of Lehman Brothers Inc. (LBI) in September 2008, as well as the court order approving the sale (Sale). The claimants sought an order voiding the transfer of certain assets to BCI, requiring BCI to return to the LBI estate any excess value BCI allegedly received, and declaring that BCI is not entitled to certain assets that it claims pursuant to the Sale documents and order approving the Sale (Rule 60 Claims). In January 2010, BCI filed its response to the motions and also filed a motion seeking delivery of certain assets that LBHI and LBI had failed to deliver as required by the Sale documents and the court order approving the Sale (together with the Trustee's competing claims to those assets, Contract Claims).

Status

In February 2011, the Bankruptcy Court issued an Opinion rejecting the Rule 60 Claims and deciding some of the Contract Claims in the Trustee's favour and some in favour of the Group. In July 2011, the Bankruptcy Court entered final Orders implementing its Opinion. The Group and the Trustee each appealed the Bankruptcy Court's adverse rulings on the Contract Claims to the US District Court for the Southern District of New York (SDNY). LBHI and the Committee did not appeal the Bankruptcy Court's ruling on the Rule 60 Claims. After briefing and argument, the SDNY issued an Opinion in June 2012, reversing one of the Bankruptcy Court's rulings on the Contract Claims that had been adverse to the Group and affirming the Bankruptcy Court's other rulings on the Contract Claims. In July 2012, the SDNY issued an amended Opinion, correcting certain errors but not otherwise modifying the rulings, along with an agreed judgement implementing the rulings in the Opinion (Judgement). Under the Judgement, the Group is entitled to receive: (i) $1.1bn (GBP0.7bn) from the Trustee in respect of "clearance box" assets (Clearance Box Assets); and (ii) property held at various institutions in respect of the exchange traded derivatives accounts transferred to BCI in the Sale (ETD Margin). The Trustee has appealed the SDNY's adverse rulings to the US Court of Appeals for the Second Circuit (Second Circuit). The current Judgement is stayed pending resolution of the Trustee's appeal.

Approximately $4.3bn (GBP2.6bn) of the assets to which the Group is entitled as part of the acquisition had not been received by 31 December 2013, approximately $2.7bn (GBP1.6bn) of which have been recognised as a receivable on the balance sheet as at that date. The unrecognised amount, approximately $1.6bn (GBP1.0bn) as of 31 December 2013 effectively represents a provision against the uncertainty inherent in the litigation and potential post-appeal proceedings and issues relating to the recovery of certain assets held by an institution outside the US. To the extent the Group ultimately receives in the future assets with a value in excess of the approximately $2.7bn (GBP1.6bn) recognised on the balance sheet as of 31 December 2013, it would result in a gain in income equal to such excess. It appears that the Trustee may dispute the Group's entitlement to certain of the ETD Margin even in the event the Group prevails in the pending Second Circuit appeal proceedings. Moreover, there is uncertainty regarding recoverability of a portion of the ETD Margin not yet delivered to the Group that is held by an institution outside the US. Thus, the Group cannot reliably estimate how much of the ETD Margin the Group is ultimately likely to receive. Nonetheless, if the SDNY's rulings are unaffected by

future proceedings, but conservatively assuming the Group does not receive any ETD Margin that the Group believes may be subject to a post-appeal challenge by the Trustee or to uncertainty regarding recoverability, the Group will receive assets in excess of the $2.7bn (GBP1.6bn) recognised as a receivable on the Group's balance sheet as at 31 December 2013. In a worst case scenario in which the Second Circuit reverses the SDNY's rulings and determines that the Group is not entitled to any of the Clearance Box Assets or ETD Margin, the Group estimates that, after taking into account its effective provision, its total losses would be approximately $6bn (GBP3.6 bn). Approximately $3.3bn (GBP2bn) of that loss would relate to Clearance Box Assets and ETD Margin previously received by the Group and prejudgement and post-judgement interest on such Clearance Box Assets and ETD Margin that would have to be returned or paid to the Trustee. In this context, the Group is satisfied with the valuation of the asset recognised on its balance sheet and the resulting level of effective provision.

Financial Statement Notes

Other

In May 2013 Citibank N.A. (Citi) filed an action against BBPLC in the SDNY alleging breach of an indemnity contract. In November 2008, BBPLC provided an indemnity to Citi in respect of losses incurred by Citi between 17 and 19 September 2008 in performing foreign exchange settlement services for LBI as LBI's designated settlement member with CLS Bank International. Citi did not make a demand for payment under this indemnity until 1 February 2013 when it submitted a demand that included amounts which Barclays concluded it was not obligated to pay. Citi proceeded to file the action in May 2013, in which it claimed that Barclays was responsible for a "principal loss" of $90.7m, but also claimed that BBPLC was obligated to pay Citi for certain alleged "funding losses" from September 2008 to December 2012. In a June 2013 filing with the Court, Citi claimed that, in addition to the $90.7 million principal loss claim, it was also claiming funding losses in an amount of at least $93.5 million, consisting of alleged interest losses of over $55 million and alleged capital charges of $38.5 million. Both parties filed motions for partial summary judgement, and in November 2013 the SDNY ruled that: (i) Citi may only claim statutory prejudgment interest from 1 February 2013, the date upon which it made its indemnification demand on BBPLC; (ii) to the extent that Citi can prove it incurred actual funding losses in the form of interest and capital charges between September 2008 and December 2012, it is entitled to recover these losses under the indemnity provided by BBPLC; and (iii) BBPLC is entitled under the contract to demonstrate, as a defence to the funding loss claim, that Citi had no funding losses between September 2008 and December 2012 due to the fact that it held LBI deposits during that period in an amount greater than the principal amount Citi claims it lost in performing CLS services for LBI between 17 and 19 September 2008.

American Depositary Shares

Background Information

BPLC, BBPLC and various current and former members of BPLC's Board of Directors have been named as defendants in five proposed securities class actions consolidated in the SDNY. The consolidated amended complaint, filed in February 2010, asserted claims under Sections 11, 12(a)(2) and 15 of the Securities Act of 1933, alleging that registration statements relating to American Depositary Shares representing preferred stock, series 2, 3, 4 and 5 (Preferred Stock ADS) offered by BBPLC at various times between 2006 and 2008 contained misstatements and omissions concerning (amongst other things) BBPLC's portfolio of mortgage-related (including US subprime-related) securities, BBPLC's exposure to mortgage and credit market risk, and BBPLC's financial condition.

Status

In January 2011, the SDNY granted the defendants' motion to dismiss the complaint in its entirety, closing the case. In February 2011, the plaintiffs filed a motion asking the SDNY to reconsider in part its dismissal order, and, in May 2011, the SDNY denied in full the plaintiffs' motion for reconsideration. The plaintiffs appealed both the dismissal and the denial of the motion for reconsideration to the Second Circuit.

In August 2013, the Second Circuit upheld the dismissal of the plaintiffs' claims related to the series 2, 3 and 4 offerings, finding that they were time barred. However, the Second Circuit ruled that the plaintiffs should have been permitted to file a second amended complaint in relation to the series 5 offering claims, and remanded the action to the SDNY for further proceedings consistent with the Second Circuit's decision. In September 2013, the plaintiffs filed a second amended complaint, which purports to assert claims concerning the series 5 offering as well as dismissed claims concerning the series 2, 3 and 4 offerings, and the defendants have moved to dismiss.

BBPLC considers that these Preferred Stock ADS-related claims against it are without merit and is defending them vigorously.

Mortgage-Related Activity and Litigation

The Group's activities within the US residential mortgage sector during the period of 2005 through 2008 included sponsoring and underwriting approximately $39bn of private-label securitisations; economic underwriting exposure of approximately $34bn for other private-label securitisations; sales of approximately $0.2bn of loans to government sponsored enterprises (GSEs); and sales of approximately $3bn of loans to others. In addition, during this time period, approximately $19.4bn of loans (net of approximately $500m of loans sold during this period and subsequently repurchased) were also originated and sold to third parties by mortgage originator affiliates of an entity that the Group acquired in 2007 (Acquired Subsidiary).

Financial Statement Notes

In connection with the Group's loan sales and sponsored private-label securitisations, the Group provided certain loan level representations and warranties (R&Ws) generally relating to the underlying mortgages, the property, mortgage documentation and/or compliance with law. The Group was the sole provider of R&Ws with respect to approximately $5bn of Group sponsored securitizations, approximately $0.2bn of sales of loans to GSEs, and the approximately $3bn of loans sold to others. In addition, the Acquired Subsidiary was the sole provider of R&Ws on all of the loans it sold to third parties. Other than approximately $1bn of loans sold to others for which R&Ws expired prior to 2012, there are no stated expiration provisions applicable to the R&Ws made by the Group or the Acquired Subsidiary. The Group's R&Ws with respect to the $3bn of loans sold to others are related to loans that were generally sold at significant discounts and contained more

limited R&Ws than loans sold to GSEs, the loans sold by the Acquired Subsidiary or those provided by the Group on approximately $5bn of the Group's sponsored securitisations discussed above. R&Ws on the remaining approximately $34bn of the Group's sponsored securitisations were primarily provided by third party originators directly to the securitisation trusts with a Group subsidiary, as depositor to the securitisation trusts, providing more limited R&Ws. Under certain circumstances, the Group and/or the Acquired Subsidiary may be required to repurchase the related loans or make other payments related to such loans if the R&Ws are breached. The unresolved repurchase requests received on or before 31 December 2013 associated with all R&Ws made by the Group or the Acquired Subsidiary on loans sold to GSEs and others and private-label activities had an original unpaid principal balance of approximately $1.7bn at the time of such sale.

Repurchase Claims

Substantially all of the unresolved repurchase requests discussed above relate to civil actions that have been commenced by the trustees for certain residential mortgage-backed securities (RMBS) securitisations, in which the trustees allege that the Group and/or the Acquired Subsidiary must repurchase loans that violated the operative R&Ws. The trustees in these actions have alleged that the operative R&Ws may have been violated with respect to a greater (but unspecified) amount of loans than the amount of loans previously stated in specific repurchase requests made by such trustees.

Residential Mortgage-Backed Securities Claims

The US Federal Housing Finance Agency (FHFA), acting for two US government-sponsored enterprises, Fannie Mae and Freddie Mac, filed lawsuits against 17 financial institutions in connection with Fannie Mae's and Freddie Mac's purchases of RMBS. The lawsuits allege, amongst other things, that the RMBS offering materials contained materially false and misleading statements and/or omissions. BBPLC and/or certain of its affiliates or former employees are named in two of these lawsuits, relating to sales between 2005 and 2007 of RMBS in which a Group subsidiary was lead or co-lead underwriter.

Both complaints demand, amongst other things: rescission and recovery of the consideration paid for the RMBS; and recovery for Fannie Mae's and Freddie Mac's alleged monetary losses arising out of their ownership of the RMBS. The complaints are similar to a number of other civil actions filed against BBPLC and/or certain of its affiliates by a number of other plaintiffs relating to purchases of RMBS. The Group considers that the claims against it are without merit and intends to defend them vigorously.

The original face amount of RMBS related to the claims against the Group in the FHFA actions and the other civil actions referred to above against the Group totalled approximately $9bn, of which approximately $2.6bn was outstanding as at 31 December 2013. Cumulative losses reported on these RMBS as at 31 December 2013 were approximately $0.5bn. If the Group were to lose these actions the Group believes it could incur a loss of up to the outstanding amount of the RMBS at the time of judgement (taking into account further principal payments after 31 December 2013), plus any cumulative losses on the RMBS at such time and any interest, fees and costs, less the market value of the RMBS at such time and less any reserves taken to date. The Group has estimated the total market value of these RMBS as at 31 December 2013 to be approximately $1.6bn. The Group may be entitled to indemnification for a portion of such losses.

Regulatory Inquiries

The Group has received inquiries, including subpoenas, from various regulatory and governmental authorities regarding its mortgage-related activities, and is cooperating with such inquiries.

Financial Statement Notes

Devonshire Trust

Background Information

In January 2009, BBPLC commenced an action in the Ontario Superior Court seeking an order that its early terminations of two credit default swaps under an ISDA Master Agreement with the Devonshire Trust (Devonshire), an asset-backed commercial paper conduit trust, were valid. On the same day that Barclays terminated the swaps, Devonshire purported to terminate the swaps on the ground that BBPLC had failed to provide liquidity support to Devonshire's commercial paper when required to do so.

Status

In September 2011, the Ontario Superior Court ruled that BBPLC's early terminations were invalid, Devonshire's early terminations were valid and, consequently, Devonshire was entitled to receive back from BBPLC cash collateral of approximately C$533m together with accrued interest. BBPLC appealed the Ontario Superior Court's decision to the Court of Appeal for Ontario. In July 2013, the Court of Appeal delivered its decision dismissing BBPLC's appeal. In September 2013, BBPLC sought leave to appeal the decision to the Supreme Court of Canada. In January 2014, the Supreme Court of Canada denied BBPLC's application for leave to appeal the decision of the Court of Appeal. BBPLC is considering its continuing options with respect to this matter. If the Court of Appeal's decision is unaffected by any future proceedings, BBPLC estimates that its loss would be approximately C$500m, less any impairment provisions recognised to date. These provisions take full account of the Court of Appeal's decision.

LIBOR and other Benchmarks Civil Actions

Following the settlements of the investigations referred to below in "Investigations into LIBOR, ISDAfix, other benchmarks and foreign exchange rates", a number of individuals and corporates in a range of jurisdictions have threatened or brought civil actions against the Group in relation to LIBOR and/or other benchmarks. The majority of the USD LIBOR cases, which have been filed in various US jurisdictions, have been consolidated for pre-trial purposes in the US District Court for the Southern District of New York (MDL Court). The complaints are substantially similar and allege, amongst other things, that BBPLC and the other banks individually and collectively violated provisions of the US Sherman Act, the US Commodity Exchange Act (CEA), the US Racketeer Influenced and Corrupt Organizations Act (RICO) and various state laws by manipulating USD LIBOR rates. The lawsuits seek unspecified damages with the exception of three lawsuits, in which the plaintiffs are seeking a combined total of approximately $910m in actual damages against all defendants, including BBPLC, plus punitive damages. Some of the lawsuits seek trebling of damages under the US Sherman Act and RICO. Certain of the civil actions are proposed class actions that purport to be brought on behalf of (amongst others) plaintiffs that (i) engaged in USD LIBOR-linked over-the-counter transactions (OTC Class); (ii) purchased USD LIBOR-linked financial instruments on an exchange (Exchange-Based Class); (iii) purchased USD LIBOR-linked debt securities (Debt Securities Class); (iv) purchased adjustable-rate mortgages linked to USD LIBOR; or (v) issued loans linked to USD LIBOR.

In March 2013, the MDL Court issued a decision dismissing the majority of claims against BBPLC and the other banks in three lead proposed class actions (Lead Class Actions) and three lead individual actions (Lead Individual Actions). Following the decision, plaintiffs in the Lead Class Actions sought permission to either file an amended complaint or appeal an aspect of the March 2013 decision. In August 2013, the MDL Court denied the majority of the motions presented in the Lead Class Actions. As a result, the Debt Securities Class has been dismissed entirely; the claims of the Exchange-Based Class have been limited to claims under the CEA; and the claims of the OTC Class have been limited to claims for unjust enrichment and breach of the implied covenant of good faith and fair dealing. Subsequent to the MDL Court's March 2013 decision, the plaintiffs in the Lead Individual Actions filed a new action in California state court (since moved to the MDL Court) based on the same allegations as those initially alleged in the proposed class action cases discussed above. Various plaintiffs may attempt to bring appeals of some or all of the MDL Court's decisions in the future.

Additionally, a number of other actions before the MDL Court remain stayed, pending further proceedings in the Lead Class Actions.

Until there are further decisions, the ultimate impact of the MDL Court's decisions will be unclear, although it is possible that the decisions will be interpreted by courts to affect other litigation, including the actions described below, some of which concern different benchmark interest rates.

Financial Statement Notes

BBPLC and other banks also have been named as defendants in other individual and proposed class actions filed in other US District Courts in which plaintiffs allege, similar to the plaintiffs in the USD LIBOR cases referenced above, that in various periods defendants either individually or collectively manipulated the USD LIBOR, Yen LIBOR, Euroyen TIBOR and/or EURIBOR rates. Plaintiffs generally allege that they transacted in loans, derivatives and/or other financial instruments whose values are affected by changes in USD LIBOR, Yen LIBOR, Euroyen TIBOR and/or EURIBOR, and assert claims under federal and state law. In October 2012, the US District Court for the Central District of California dismissed a proposed class action on behalf of holders of adjustable rate mortgages linked to USD LIBOR. Plaintiffs have appealed, and briefing of the appeal is complete.

In addition, BPLC has been granted conditional leniency from the Antitrust Division of the US Department of Justice (DOJ-AD) in connection with potential US antitrust law violations with respect to financial instruments that reference EURIBOR. As a result of that grant of conditional leniency, BPLC is eligible for (i) a limit on liability to actual rather than treble damages if damages were to be awarded in any civil antitrust action under US antitrust law based on conduct covered by the conditional leniency and (ii) relief from potential joint-and-several liability in connection with such civil antitrust action, subject to BPLC satisfying the DOJ-AD and the court presiding over the civil litigation of its satisfaction of its cooperation obligations.

BPLC, BBPLC and BCI have also been named as defendants along with four former officers and directors of BBPLC in a proposed securities class action pending in the SDNY in connection with BBPLC's role as a contributor panel bank to LIBOR. The complaint asserts claims under Sections 10(b) and 20(a) of the US Securities Exchange Act 1934, principally alleging that BBPLC's Annual Reports for the years 2006 to 2011 contained misstatements and omissions concerning (amongst other things) BBPLC's compliance with its operational risk management processes and certain laws and regulations. The complaint also alleges that BBPLC's daily USD LIBOR submissions constituted false statements in violation of US securities law. The complaint was brought on behalf of a proposed class consisting of all persons or entities that purchased BPLC-sponsored American Depositary Receipts on a US securities exchange between 10 July 2007 and 27 June 2012. In May 2013, the court granted BBPLC's motion to dismiss the complaint in its entirety. Plaintiffs have appealed, and briefing of the appeal is complete.

In addition to US actions, legal proceedings have been brought or threatened against the Group in connection with alleged manipulation of LIBOR and EURIBOR, in a number of jurisdictions. The first of which in England and Wales, brought by Graiseley Properties Limited, is set down for trial in the High Court of Justice in April 2014. The number of such proceedings, the benchmarks to which they relate, and the jurisdictions in which they may be brought are anticipated to increase over time.

Civil Actions in Respect of Foreign Exchange Trading

Since November 2013, a number of civil actions have been filed in the SDNY on behalf of proposed classes of plaintiffs alleging manipulation of foreign exchange markets under the US Sherman Antitrust Act and New York state law and naming several international banks as defendants, including BBPLC.

Please see below "Investigations into LIBOR, ISDAfix, other benchmarks and foreign exchange rates" for a discussion of competition and regulatory matters connected to "LIBOR and other Benchmark Civil Actions".

Investigations into LIBOR, ISDAfix, other Benchmarks and Foreign Exchange Rates

The Financial Conduct Authority (FCA), the US Commodity Futures Trading Commission (CFTC), the Securities Exchange Commission (SEC), the US Department of Justice (DOJ) Fraud Section (DOJ-FS) and Antitrust Division (DOJ-AD), the European Commission (Commission), the United Kingdom (UK) Serious Fraud Office (SFO), the Monetary Authority of Singapore, the Japan Financial Services Agency, the prosecutors' office in Trani, Italy and various US state attorneys general are amongst various authorities conducting investigations (Investigations) into submissions made by BBPLC and other financial institutions to the bodies that set or compile various financial benchmarks, such as LIBOR and EURIBOR.

On 27 June 2012, BBPLC announced that it had reached settlements with the Financial Services Authority (FSA) (as predecessor to the FCA), the CFTC and the DOJ-FS in relation to their Investigations and BBPLC agreed to pay total penalties of GBP290m, which were reflected in operating expenses for 2012. The settlements were made by entry into a Settlement Agreement with the FSA, a Non-Prosecution Agreement (NPA) with the DOJ-FS and a Settlement Order Agreement with the CFTC (CFTC Order). In addition, BBPLC was granted conditional leniency from the DOJ-AD in connection with potential US antitrust law violations with respect to financial instruments that reference EURIBOR.

Financial Statement Notes

The terms of the Settlement Agreement with the FSA are confidential. However, the Final Notice of the FSA, which imposed a financial penalty of GBP59.5m, is publicly available on the website of the FCA. This sets out the FSA's reasoning for the penalty, references the settlement principles and sets out the factual context and justification for the terms imposed. Summaries of the NPA and the CFTC Order are set out below. The full text of the NPA and the CFTC Order are publicly available on the websites of the DOJ and the CFTC, respectively.

In addition to a $200m civil monetary penalty, the CFTC Order requires BBPLC to cease and desist from further violations of specified provisions of the US Commodity Exchange Act and take specified steps to ensure the integrity and reliability of its benchmark interest rate submissions, including LIBOR and EURIBOR, and improve related internal controls. Amongst other things, the CFTC Order requires BBPLC to:

- make its submissions based on certain specified factors, with BBPLC's transactions being given the greatest weight, subject to certain specified adjustments and considerations;

- implement firewalls to prevent improper communications including between traders and submitters;

- prepare and retain certain documents concerning submissions and retain relevant communications;

- implement auditing, monitoring and training measures concerning its submissions and related processes;

- make regular reports to the CFTC concerning compliance with the terms of the CFTC Order;

- use best efforts to encourage the development of rigorous standards for benchmark interest rates; and

- continue to cooperate with the CFTC's ongoing investigation of benchmark interest rates.

As part of the NPA, BBPLC agreed to pay a $160m penalty. In addition, the DOJ agreed not to prosecute BBPLC for any crimes (except for criminal tax violations, as to which the DOJ cannot and does not make any agreement) related to BBPLC's submissions of benchmark interest rates, including LIBOR and EURIBOR, contingent upon BBPLC's satisfaction of specified obligations under the NPA. In particular, under the NPA, BBPLC agreed for a period of two years from 26 June 2012, amongst other things, to:

- commit no US crime whatsoever;

- truthfully and completely disclose non-privileged information with respect to the activities of BBPLC, its officers and employees, and others concerning all matters about which the DOJ inquires of it, which information can be used for any purpose, except as otherwise limited in the NPA;

- bring to the DOJ's attention all potentially criminal conduct by BBPLC or any of its employees that relates to fraud or violations of the laws governing securities and commodities markets; and

- bring to the DOJ's attention all criminal or regulatory investigations, administrative proceedings or civil actions brought by any governmental authority in the US by or against BBPLC or its employees that alleges fraud or violations of the laws governing securities and commodities markets.

BBPLC also agreed to cooperate with the DOJ and other government authorities in the US in connection with any investigation or prosecution arising out of the conduct described in the NPA, which commitment shall remain in force until all such investigations and prosecutions are concluded. BBPLC also continues to cooperate with the other ongoing investigations.

Following the settlements announced in June 2012, 31 US state attorneys general commenced their own investigations into LIBOR, EURIBOR and the Tokyo Interbank Offered Rate. The New York Attorney General, on behalf of this coalition of attorneys general, issued a subpoena in July 2012 to BBPLC (and subpoenas to a number of other banks) to produce wide-ranging information and has since issued additional information requests to BBPLC for both documents and transactional data. BBPLC is responding to these requests on a rolling basis. In addition, following the settlements the SFO announced in July 2012 that it had decided to investigate the LIBOR matter, in respect of which BBPLC has received and continues to respond to requests for information.

The Commission has also been conducting investigations into the manipulation of, among other things, EURIBOR. On 4 December 2013, the Commission announced that it has reached a settlement with the Group and a number of other banks in relation to anti-competitive conduct concerning EURIBOR. The Group had voluntarily reported the EURIBOR conduct to the Commission and cooperated fully with the Commission's investigation. In recognition of this cooperation, the Group was granted full immunity from the financial penalties that would otherwise have applied.

Financial Statement Notes

The CFTC and the FCA are also conducting separate investigations into historical practices with respect to ISDAfix, amongst other benchmarks. BBPLC has received and continues to respond to subpoenas and requests for information.

Various regulatory and enforcement authorities, including the FCA in the UK, the CFTC and the DOJ in the US and the Hong Kong Monetary Authority have indicated that they are investigating foreign exchange trading, including possible attempts to manipulate certain benchmark currency exchange rates or engage in other activities that would benefit their trading positions. Certain of these investigations involve multiple market participants in various countries. BBPLC has received enquiries from certain of these authorities related to their particular investigations, and from other regulators interested in foreign exchange issues. The Group is reviewing its foreign exchange trading covering a several year period through October 2013 and is cooperating with the relevant authorities in their investigations.

For a discussion of litigation arising in connection with these investigations see "LIBOR and other Benchmarks Civil Actions" and "Civil Actions in Respect of Foreign Exchange Trading" above.

FERC

Background Information

The US Federal Energy Regulatory Commission (FERC) Office of Enforcement investigated the Group's power trading in the western US with respect to the period from late 2006 through 2008. In October 2012, FERC issued an Order to Show Cause and Notice of Proposed Penalties (Order and Notice) against BBPLC and four of its former traders in relation to this matter. In the Order and Notice, FERC asserted that BBPLC and its former traders violated FERC's Anti-Manipulation Rule by manipulating the electricity markets in and around California from November 2006 to December 2008, and proposed civil penalties and profit disgorgement to be paid by BBPLC. In July 2013, FERC issued an Order Assessing Civil Penalties in which it assessed a $435m civil penalty against BBPLC and ordered BBPLC to disgorge an additional $34.9m of profits plus interest (both of which are consistent with the amounts proposed in the Order and Notice).

Status

In October 2013, FERC filed a civil action against BBPLC and its former traders in the US District Court in California seeking to collect the penalty and disgorgement amount. FERC's complaint in the civil action reiterates the allegations previously made by FERC in its October 2012 Order and Notice and its July 2013 Order Assessing Civil Penalties. BBPLC is vigorously defending this action. BBPLC and its former traders have filed a motion to dismiss the action for improper venue or, in the alternative, to transfer it to the SDNY, and a motion to dismiss the complaint for failure to state a claim. In September 2013, BBPLC was contacted by the criminal division of the US Attorney's Office in the Southern District of New York and advised that such office is looking at the same conduct at issue in the FERC matter.

BDC Finance L.L.C.

Background Information

In October 2008, BDC Finance L.L.C. (BDC) filed a complaint in the Supreme Court of the State of New York (NY Supreme Court) alleging that BBPLC breached an ISDA Master Agreement and a Total Return Loan Swap Master Confirmation (Agreement) governing a total return swap transaction when it failed to transfer approximately $40m of alleged excess collateral in response to BDC's October 2008 demand (Demand). BDC asserts that under the Agreement BBPLC was not entitled to dispute the Demand before transferring the alleged excess collateral and that even if BBPLC was entitled to do so, it failed to dispute the Demand. BDC demands damages totalling $297m plus attorneys' fees, expenses, and prejudgement interest.

Status

In August 2012, the NY Supreme Court granted partial summary judgement for BBPLC, ruling that BBPLC was entitled to dispute the Demand, before transferring the alleged excess collateral, but determining that a trial was required to determine whether BBPLC actually did so. The parties cross-appealed to the Appellate Division of the NY Supreme Court (Appellate Division). In October 2013, the Appellate Division reversed the NY Supreme Court's grant of partial summary judgement to BBPLC, and instead granted BDC's motion for partial summary judgement, holding that BBPLC breached the Agreement. The Appellate Division did not rule on the amount of BDC's damages, which has not yet been determined by the NY Supreme Court. On 25 November 2013, BBPLC filed a motion with the Appellate Division for reargument or, in the alternative, for leave to appeal to the New York Court of Appeals. In January 2014, the Appellate Division issued an order denying the motion for reargument and granting the motion for leave to appeal to the New York Court of Appeals. In September 2011, BDC's investment advisor, BDCM Fund Adviser, L.L.C. and its parent company, Black Diamond Capital

Financial Statement Notes

Holdings, L.L.C. also sued BBPLC and BCI in Connecticut state court for unspecified damages allegedly resulting from BBPLC's conduct relating to the Agreement, asserting claims for violation of the Connecticut Unfair Trade Practices Act and tortious interference with business and prospective business relations. The parties have agreed to a stay of that case.

Interchange Investigations

The Office of Fair Trading, as well as other competition authorities elsewhere in Europe, continues to investigate Visa and MasterCard credit and debit interchange rates. BPLC receives interchange fees, as a card issuer, from providers of card acquiring services to merchants. The key risks arising from the investigations comprise the potential for fines imposed by competition authorities, litigation and proposals for new legislation. BPLC may be required to pay fines or damages and could be affected by legislation amending interchange rules.

Interest Rate Hedging Products

See Note 13.

Credit Default Swap (CDS) Antitrust Investigations

Both the Commission and the DOJ-AD have commenced investigations in the CDS market (in 2011 and 2009, respectively). In July 2013 the Commission addressed a Statement of Objections to BBPLC and 12 other banks, Markit and ISDA. The case relates to concerns that certain banks took collective action to delay and prevent the emergence of exchange traded credit derivative products. If the Commission does reach a decision in this matter it has indicated that it intends to impose sanctions. The Commission's sanctions can include fines. The DOJ-AD's investigation is a civil investigation and relates to similar issues. Proposed class actions alleging similar issues have also been filed in the US. The timing of these cases is uncertain.

Swiss / US Tax Programme

In August 2013, the DOJ and the Swiss Federal Department of Finance announced the Programme for Non-Prosecution Agreements or Non-Targeted letters for Swiss Banks (Programme). This agreement is the consequence of a long-running dispute between the US and Switzerland regarding tax obligations of US Related Accounts held in Swiss banks.

Barclays Bank (Suisse) SA and Barclays Bank plc Geneva Branch are participating in the Programme, which requires a structured review of US accounts. This review is ongoing and the outcome of the review will determine whether any agreement will be entered into or sanction applied to Barclays Bank (Suisse) SA and Barclays Bank plc Geneva Branch. The deadline for completion of the review is 30 April 2014.

Investigations into Certain Agreements

The FCA has investigated certain agreements, including two advisory services agreements entered into by BBPLC with Qatar Holding LLC (Qatar Holding) in June and October 2008 respectively, and whether these may have related to BPLC's capital raisings in June and November 2008.

The FCA issued warning notices (Warning Notices) against BPLC and BBPLC in September 2013. The existence of the advisory services agreement entered into in June 2008 was disclosed but the entry into the advisory services agreement in October 2008 and the fees payable under both agreements, which amount to a total of GBP322m payable over a period of five years, were not disclosed in the announcements or public documents relating to the capital raisings in June and November 2008. While the Warning Notices consider that BPLC and BBPLC believed at the time that there should be at least some unspecified and undetermined value to be derived from the agreements, they state that the primary purpose of the agreements was not to obtain advisory services but to make additional payments, which would not be disclosed, for the Qatari participation in the capital raisings. The Warning Notices conclude that BPLC and BBPLC were in breach of certain disclosure-related listing rules and BPLC was also in breach of Listing Principle 3 (the requirement to act with integrity towards holders and potential holders of the company's shares). In this regard, the FCA considers that BPLC and BBPLC acted recklessly. The financial penalty in the Warning Notices against the group is GBP50m. BPLC and BBPLC continue to contest the findings.

Financial Statement Notes

The FCA proceedings are now subject to a stay pending progress in an investigation by the SFO's Fraud Office into the same agreements. The SFO's investigation is at an earlier stage and the Group has received and has continued to respond to requests for further information.

The DOJ and the SEC are undertaking an investigation into whether the Group's relationships with third parties who assist BPLC to win or retain business are compliant with the United States Foreign Corrupt Practices Act. They are also investigating the agreements referred to above including the two advisory services agreements. The US Federal Reserve has requested to be kept informed.

General

The outcomes of the matters disclosed in this note are difficult to predict. The Group has not disclosed an estimate of the potential financial effect on the Group of contingent liabilities arising from these matters where it is not practicable to do so or, in cases where it is practicable, where disclosure could prejudice conduct of the matters. Provisions have been recognised for those cases where the Group is able reliably to estimate probable losses. The Group may incur significant expense in connection with these matters, regardless of the ultimate outcome; furthermore these matters could expose the Group to any of the following: substantial monetary damages and fines; other penalties and injunctive relief; potential for additional civil or private litigation; potential for criminal prosecution in certain circumstances; potential regulatory restrictions on the Group's business; and/or a negative effect on the Group's reputation. There is also a risk that such investigations or proceedings may give rise to changes in law or regulation as part of a wider response by relevant law makers and regulators. Any of these risks, should they materialise, could have an adverse impact on the Group's operations, financial results and condition and prospects.

As mentioned above, the Group is subject to a NPA entered into with the DOJ in connection with the LIBOR investigations. Under the NPA, the Group has agreed that, for a period of two years from 26 June 2012, it will, amongst other things, commit no US crime whatsoever and will comply with certain obligations to provide information to and co-operate with US authorities. A breach of any of the NPA provisions could lead to prosecutions in relation to the Group's benchmark interest rate submissions and could have significant consequences for the Group's current and future business operations in the US.

The Group is engaged in various other legal, competition and regulatory matters both in the UK and a number of overseas jurisdictions. It is subject to legal proceedings by and against the Group which arise in the ordinary course of business from time to time, including (but not limited to) disputes in relation to contracts, securities, debt collection, consumer credit, fraud, trusts, client assets, competition, data protection, money laundering, employment, environmental and other statutory and common law issues.

The Group is also subject to enquiries and examinations, requests for information, audits, investigations and legal and other proceedings by regulators, governmental and other public bodies in connection with (but not limited to) consumer protection measures, compliance with legislation and regulation, wholesale trading activity and other areas of banking and business activities in which the Group is or has been engaged.

At the present time, the Group does not expect the ultimate resolution of any of these other matters not disclosed in this note to which it is a party to have a material adverse effect on its financial position. The Group has not disclosed an estimate of the potential financial effect on the Group of contingent liabilities where it is not practicable to do so or, in cases where it is practicable, where disclosure could prejudice conduct of matters. However, in light of the uncertainties involved in such matters, there can be no assurance that the outcome of a particular matter or matters will not be material to the Group's results of operations or cash flow for a particular period, depending on, among other things, the amount of the loss resulting from the matter(s) and the amount of income otherwise reported for the reporting period.

   20.         Related Party Transactions 

Related party transactions in the year ended 31 December 2013 were similar in nature to those disclosed in the Group's 2012 Annual Report. No related party transactions that have taken place in 2013 have materially affected the financial position or the performance of the Group during this period and there were no changes in the related parties transactions described in the 2012 Annual Report that could have a material effect on the financial position or performance of the Group in the current financial year.

One Africa

One Africa

One Africa includes Barclays Africa Group Limited, Barclays Bank Egypt SAE, Barclays Bank of Zimbabwe Limited, Barclays Bank PLC income and expense derived in Africa and Africa related management recharges.

During 2013, ownership of eight separate country operations across Africa was successfully combined with Absa to create Barclays Africa Group Limited. The combination of these businesses should allow the Group to combine a strong local presence in different countries with the benefits of being part of a global banking group. As a part of the Transform strategy, it will help reduce the cost of business, bring global relationships, products and expertise to African customers, and give African clients access to global financial markets. In addition, these changes are intended to make it easier for global clients to access African market expertise.

The income statement information presented below has been provided to give a view of the Group's operations in Africa in addition to the Africa RBB segment. The proforma income statement is a summation of the results of the Group's retail and business banking, cards, corporate and investment banking and wealth management operations across Africa, in addition to Group consolidation adjustments.

Note, the disclosure is not an operating segment under the definitions in IFRS 8 Operating Segments.

 
                                    Year      Year           Year      Year 
                                   Ended     Ended          Ended     Ended 
Income Statement Information    31.12.13  31.12.12  YoY  31.12.13  31.12.12  YoY 
 
 
Constant currency 
 
 
                                      GBPm       GBPm     %        GBPm     GBPm     % 
                                                        Change                     Change 
                                 =========  =========  =======  =======  =======  ======= 
Africa RBB                           2,801      3,135     (11)    3,286    3,135        5 
Africa Cards                           496        398       25      583      398       46 
Africa Investment 
 Bank                                  368        429     (14)      433      429        1 
Africa Corporate 
 Banking                               374        348        7      436      348       25 
Africa Wealth Management                29         36     (19)       34       36      (6) 
Head Office                           (30)          -              (38)        - 
                                 =========  =========  =======  =======  =======  ======= 
Total income                         4,038      4,346      (7)    4,734    4,346        9 
Net claims and benefits 
 incurred under insurance 
 contracts                           (185)      (209)     (11)    (216)    (209)        3 
                                 =========  =========  =======  =======  =======  ======= 
Total income net of 
 insurance claims                    3,853      4,137      (7)    4,518    4,137        9 
Credit impairment 
 charges and other 
 provisions                          (478)      (695)     (31)    (554)    (695)     (20) 
                                 =========  =========  =======  =======  =======  ======= 
Net operating income                 3,375      3,442      (2)    3,964    3,442       15 
Operating expenses (excluding 
 UK bank levy and costs 
 to achieve Transform)             (2,519)    (2,632)      (4)  (2,932)  (2,632)       11 
UK bank levy                          (34)       (28)       21     (35)     (28)       25 
Costs to achieve 
 Transform                            (26)          -              (26)        - 
                                 =========  =========  =======  =======  =======  ======= 
Operating expenses                 (2,579)    (2,660)      (3)  (2,993)  (2,660)       13 
 
Other net income                         9         18     (50)       10       18     (44) 
                                 =========  =========  =======  =======  =======  ======= 
Profit before tax(2)                   805        800        1      981      800       23 
Attributable profit(1)                 143        165     (13)      201      165       22 
 
Africa RBB                             404        322       25      505      322       57 
Africa Cards                           183        216     (15)      216      216 
Africa Investment 
 Bank                                  115        158     (27)      137      158     (13) 
Africa Corporate 
 Banking                               107         96       11      128       96       33 
Africa Wealth Management                 3          7     (57)        4        7     (43) 
Head Office                            (7)          1               (9)        1 
                                 =========  =========  =======  =======  =======  ======= 
Profit before tax(2)                   805        800        1      981      800       23 
 
Balance Sheet Information 
                                 =========  ========= 
Risk weighted assets             GBP36.0bn  GBP38.9bn 
 - CRD III 
 
                 Adjusted                   Statutory 
 
 
Performance Measures    31.12.13  31.12.12  31.12.13  31.12.12 
Return on average 
 tangible equity            7.5%     10.4%      7.5%     10.4% 
Return on average 
 equity                     4.0%      4.7%      4.0%      4.7% 
Return on average 
 risk weighted assets       1.3%      1.3%      1.3%      1.3% 
Cost: income ratio           67%       64%       67%       64% 
 

1 Attributable profit includes profit after tax and non-controlling interests. Attributable profit excluding management recharges is GBP380m (2012: GBP388m).

   2       Profit before tax excluding management recharges is GBP1,095m (2012: GBP1,068m). 

Shareholder Information

 
Results Timetable(1)  Date 
                      ================ 
Ex-dividend date      19 February 2014 
 
 
Dividend Record date  21 February 2014 
 
 
Scrip reference share price set and made available  26 February 2014 
 to shareholders 
 
 
Cut off time of 4.30 pm (London time) for the  7 March 2014 
 receipt of Mandate Forms or Revocation Forms 
 (as applicable) 
 
 
Dividend Payment date /first day of dealing in  28 March 2014 
 New Shares 
 
 
Q1 2014 Interim Management Statement  30 April 2014 
 
 
 
For qualifying US and Canadian resident ADR holders, the final 
 dividend of 3.5p per ordinary share becomes 14p per ADS (representing 
 four shares). The ADR depositary will post the final dividend on 
 28 March 2014 to ADR holders on the record at close of business 
 on 21 February 2014. 
 
                                                   Full      Full 
                                                   Year      Year 
                                                  Ended     Ended       Change 
Exchange Rates(2)                              31.12.13  31.12.12  31.12.12(3) 
                                               ========  ========  =========== 
Period end - US$/GBP                               1.65      1.62           2% 
Average - US$/GBP                                  1.56      1.59         (2%) 
3 month average - US$/GBP                          1.62      1.61           1% 
Period end - EUR/GBP                               1.20      1.23         (2%) 
Average - EUR/GBP                                  1.18      1.23         (4%) 
3 month average - EUR/GBP                          1.19      1.24         (4%) 
Period end - ZAR/GBP                              17.37     13.74          26% 
Average - ZAR/GBP                                 15.10     13.03          16% 
3 month average - ZAR/GBP                         16.43     13.96          18% 
 
Share Price Data                                         31.12.13     31.12.12 
                                               ========  ========  =========== 
Barclays PLC (p)                                           271.95       262.40 
Barclays Africa Group Limited (formerly Absa 
 Group Limited) (ZAR)                                      132.25       164.00 
 
For Further Information Please Contact 
 
Investor Relations                             Media Relations 
 
 
Charlie Rozes +44 (0) 20 7116 5752                                      Giles Croot +44 (0) 
                                                                        20 7116 6132 
 
More information on Barclays can be found on our website: Barclays.com 
 

Registered Office

1 Churchill Place, London, E14 5HP, United Kingdom. Tel: +44 (0) 20 7116 1000. Company number: 48839

Registrar

The Registrar to Barclays, Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA United Kingdom.

Tel: 0871 384 2055(4) from the UK or +44 121 415 7004 from overseas.

1 Note that these announcement dates are provisional and subject to change. Any changes to the Scrip Dividend Programme dates will be made available at Barclays.com/dividends

2 The average rates shown above are derived from daily spot rates during the year used to convert foreign

currency transactions into Sterling for accounting    purposes. 
   3     The change is the impact to Sterling reported information. 

4 Calls cost 8p per minute plus network extras. Lines open 8.30am to 5.30pm UK time, Monday to Friday excluding UK public holidays.

Shareholder Information

Listing

The principal trading market for Barclays PLC ordinary shares is the London Stock Exchange. Trading on the New York Stock Exchange is in the form of ADSs under the ticker symbol 'BCS'. Each ADS represents four ordinary shares of 25p each and is evidenced by an ADR. The ADR depositary is JP Morgan Chase Bank, whose international telephone number is +1-651-453-2128, domestic telephone number is 1-800-990-1135 and address is JPMorgan Chase Bank, PO Box 64504, St. Paul, MN 55164-0504, USA.

Barclays PLC Scrip Dividend Programme

Shareholders may have their dividends reinvested in Barclays shares by joining the Barclays PLC Scrip Dividend Programme (the Programme). At the Barclays 2013 Annual General Meeting, shareholders approved the introduction of the Programme to replace the Barclays Dividend Reinvestment Plan. The Programme enables shareholders, if they wish, to receive new fully paid ordinary shares in Barclays PLC instead of a cash dividend, without incurring dealing costs or stamp duty. The Programme was initially offered for the second interim dividend, paid on 13 September 2013, and will also be offered for any future dividends (subject to the Directors making the Programme available for each dividend).

For further details, including the full Terms and Conditions and information about how to join or leave the Programme, please visit Barclays.com/dividends or alternatively contact: The Registrar to Barclays, Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA United Kingdom, or by telephoning 0871 384 2055(1) from the UK or +44 121 415 7004 from overseas.

1 Calls cost 8p per minute plus network extras. Lines open 8.30am to 5.30pm UK time, Monday to Friday excluding UK public holidays.

Index

 
 Africa Retail and Business 
  Banking                                 22     Liquidity pool                         62 
                                                 Loans and advances to customers 
 Accounting policies                      99      and banks                             68 
 Administration and general 
  expenses                                101    Margins and balances                   47 
 Balance sheet                            14     Market risk                            98 
 Balance sheet leverage                   60     Net interest income                    101 
 Barclaycard                              24     Non-controlling interests              102 
 Capital ratios                           52     Other reserves                         112 
 Capital resources                        53     Performance highlights                  2 
 Cash flow statement                      16     Principal risks                        50 
 Contingent liabilities and 
  commitments                             113    Provisions                             109 
 Corporate Banking                        29     Remuneration                           40 
 Cost to Achieve Transform                45     Results by quarter                     36 
 Country exposures (selected 
  Eurozone)                               92     Results timetable                      124 
 Credit impairment charges 
  and other provisions                    69     Retail credit risk                     72 
 Exit Quadrant Asssets                    46     Retail forbearance programmes          75 
 Credit risk                              67     Retirement benefits                    112 
 Credit risk loans                        68     Returns and equity by business         44 
 Derivative financial instruments         104    Risk weighted assets                   54 
 Dividends on ordinary shares             103    Share capital                          112 
 Earnings per share                       103    Share price data                       124 
                                                 Statement of profit or loss 
 Europe Retail and Business                       and other comprehensive 
  Banking                                 20      income                                13 
 Assets and Liabilities held                     Statement of changes in 
  at fair value                           105     equity                                15 
 Finance Director's review                 8     Taxation                               102 
 Funding and liquidity                    52     Tier 1 capital ratio                   52 
 Head Office and Other Operations         34     Total assets                           67 
 Income statement                         12     UK Retail and Business Banking         18 
 Investment Bank                          26     Wealth and Investment Management       32 
 Legal, competition and regulatory 
  matters                                 114    Wholesale credit risk                  86 
 
 
 
 
 
 The glossary of terms can be found on: 
  http://group.barclays.com/about-barclays/investor-relations#institutional-investors 
 
 

This information is provided by RNS

The company news service from the London Stock Exchange

END

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