STOCKHOLM, Dec. 18,
2024 /PRNewswire/ -- Syncron, the leading provider of
aftermarket service lifecycle management (SLM) solutions,
announced today that it has been positioned as a Leader in the IDC
MarketScape: Worldwide Supply Chain Planning for Spare Parts/MRO
Industries 2024 Vendor Assessment (#US51541424, December 2024).
Syncron was recognized for several strengths including its parts
planning solutions with dynamic replenishment, probabilistic
planning/forecasting, and end-to-end inventory optimization. The
report states, "Syncron has a deep history in MRO/spare parts and
has focused on this space. Its planning solutions reflect that
accordingly." It also asserts, "Syncron's approach to integrate
end-to-end planning is a holistic one. Use of AI 'agents' to
monitor inventory and demand/supply networks presents an intriguing
solution clients may consider for keeping inventory optimized and
productive.
Unlike most supply chain planning players who accommodate spare
parts/MRO capabilities, Syncron is focused exclusively on the
aftermarket and combines breadth of functionality with depth of
expertise around aftermarket operations and profitability. This
specialization sets Syncron apart as a leader in helping customers
navigate the complexities of aftermarket service and MRO
planning.
"The aftermarket is increasingly emerging as a strategic
priority and revenue growth driver in industries such as
automotive, industrial, agriculture, construction, and mining,
where sustainability and cost sensitivity are driving expectations
for longer equipment lifespans—all of which require more spare
parts, repairs, and services," said Claire
Rychlewski, Chief Revenue Officer, Syncron. "We are pleased
to be named a Leader in the IDC MarketScape report. We believe our
position is a testament to our commitment to helping customers grow
their aftermarket businesses and reflects our continued investment
in our service lifecycle management platform."
A deep focus on MRO/spare parts planning
Syncron's SLM
platform uses AI, machine learning, and advanced analytics to
plan and predict complex high value equipment service needs,
maximizing availability and minimizing waste and emissions because
of unnecessary or rushed orders. It supports highly variable demand
patterns, creating predictability for OEMs and dealers in
industries that face unpredictable or intermittent demand
conditions, and helps them optimize their parts and service
departments, grow customer satisfaction, and increase operational
profitability.
Syncron's platform has been trusted by many industry leaders to
enhance their service operations. Notable customers include Nissan,
Caterpillar, Electrolux Professional, AGCO, and Daikin Industries
Ltd., further demonstrating the platform's versatility and
effectiveness across a range of industries.
Recently, Syncron announced that ATR, the world's number one
regional aircraft manufacturer, selected its software to improve
the reliability, accuracy, and consistency of its inventory
management. Syncron's platform will help ATR better forecast
the complex demand patterns for its aircraft parts and
inventory.
About IDC MarketScape IDC MarketScape vendor assessment
model is designed to provide an overview of the competitive fitness
of technology and service suppliers in a given market.
The research methodology utilizes a rigorous scoring methodology
based on both qualitative and quantitative criteria that results in
a single graphical illustration of each vendor's position within a
given market. IDC MarketScape provides a clear framework in which
the product and service offerings, capabilities and strategies, and
current and future market success factors of IT and
telecommunications vendors can be meaningfully compared. The
framework also provides technology buyers with a 360-degree
assessment of the strengths and weaknesses of current and
prospective vendors.
About Syncron
Syncron helps manufacturers and dealers capitalize on the new
service economy by optimizing aftermarket profitability, increasing
customer loyalty, and enabling the transition to servitization.
Syncron aligns all aftermarket services to its Service Lifecycle
Management (SLM) cloud platform, helping organizations
differentiate themselves by delivering exceptional aftermarket
experiences while driving significant revenue growth. The world's
leading brands trust Syncron, making the company the largest
private global market leader in intelligent SaaS solutions for
service lifecycle management. More information
here: syncron.com.
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