XUZHOU, China, July 8, 2024
/PRNewswire/ -- In recent years, State Grid Xuzhou Power
Supply Company has continually enhanced and streamlined the
"Village-Network Integration" service platform, collaborating
closely with governmental departments to leverage the collective
efforts of community and village groups. This collaboration
mobilizes various resources from village, corporate, and
agricultural networks to advance the "Village-Network
Co-construction" initiative, ensuring that public electricity needs
are promptly met.
Furthermore, the company has implemented "custom-order" services
for public welfare and agricultural support. Through this service,
residents can report their electricity issues via phone, WeChat, or
SMS in the form of a "custom order" to their respective area
managers, specifying the time and location for resolution. Upon
receiving these "orders," area managers promptly visit and address
the issues.
To enhance the "custom-order" service, under the unified
direction of State Grid Xuzhou Power Supply Company, each area
manager has established power supply service WeChat groups within
their jurisdictions and joined village group grid service groups.
Additionally, all customer phone numbers are meticulously collected
and documented. By distributing "Electricity Connection Cards" and
displaying the area manager's service phone numbers on meter boxes,
the company ensures transparent and efficient communication between
both parties.
State Grid Xuzhou Power Supply Company also strengthens power
grid construction and operational maintenance by implementing the
"Village-Network Co-construction" project. This initiative not only
enhances the green business environment but also establishes a new
platform for public welfare and agricultural support services,
ensuring that employees go the extra mile and genuinely alleviate
the public's concerns.
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SOURCE State Grid Xuzhou Power Supply Company