Netcall Share Discussion Threads

[bankroll] 26/3/2003 17:11

Anyone know what Glow Telecom is like?

Although they offer an unlimited free access Internet service for £9.99 per month and all voice 'phone calls, local and national, for 99p per min, as they are a subsidiary of Energis plc, I have serious reservations.

[mi££ions] 11/3/2003 00:22

Are FreeDial.biz about to throw in the towel?

[lesk] 05/3/2003 20:27

Cheeky donkey...!! :@D I think jaxaxe is someone to be trusted, don't you??

[fickena] 05/3/2003 19:05

Mi££ions,

Sorry to hear about all that, nightmare.

May I suggest signing up to a new provider now, so that the phone line is already converted when you arrive. That's what I did, just don't tell them that you haven't moved in yet. As you have all the correct equipment it shouldn't take more than a week to be online.

Both PIPEX and Plusnet have monthly deals and are £23 a month, see my previous post.

Good luck

[wakeland] 05/3/2003 19:04

I do like the fact that the Director's each weighed in at the last fundraising ( Aug 2002 ) , for a total of £215,000 , Jeffrey Rubins for £150000 of this . If the share price in NET takes off it will be good news for the Directors , I'd like to see some deal's with the BT tie up come off soon just to steady a few nerves !!

[mi££ions] 05/3/2003 18:56

I bought mine with a Visa card. They always get the money back as they with-hold further (new business) payments to the company concerned until the 'offending' company agrees to the refund!

I knew I shouldn't have trusted anyone based on the south coast!!! ;-D

[lesk] 05/3/2003 18:50

mi££ions - I just got the same email today... thery already took the money out of my creditcard - now I have to claim it back - £228.00 have not got my paperwork, or a connection - a bit of dogdy do and no messing.. :(

[logica2me] 05/3/2003 18:29

You've obviously been stitched up mate !

[mi££ions] 05/3/2003 18:14

Nearly two months on to signing up to the £12.99 package from FreeDial.biz and I am still not connected! They have charged my credit card for the modem and 3 filters (over £200) but can't connect me because they are having a spat with BT...I now intend moving house in a few weeks and the reason I signed with them was (apart from price) that I only had to sign for one month's minimum contract. I thought that using it from Jan until June (say) would give me an idea whether I wanted to continue with it when I move, assuming my new house is close enough to an enabled exchange. By the time they connect me I will have moved and the line check will have been useless! I do not recommend FreeDial.biz. AVOID!



This email is intended for FreeDial.biz Broadband users only. If you are receiving
this in error please accept our apology and disregard this message.

Please do not "reply" to this email as it has been sent from an unattended mail box.

XXXXXXXXXXXXXXXXXXXXXXXXXXX
Important Announcement
XXXXXXXXXXXXXXXXXXXXXXXXXXX

Subsequent to the last round of high level meetings with BT Wholesale we regret to inform that due
to BT reneging on our agreements and special arrangements we are forced to suspend all our broadband
operations.

Accounts with status showing as pending, processing or awaiting line check will not be processed
further nor will any payments be taken.

We would like to make it clear that these delays in activation have never been to do with our
business model, pricing policy or financial standard - we have always placed BT in funds of required
amounts on request - this situation has arisen through absolutely no fault of FreeDial. Our priority
has always been the connection of our customers in the quickest possible time frame and we have
striven to achieve this even to the extent that we were persuaded by BT to trial their new MOPS
provisioning system and Shared Pipe platform (we were the first ISP to sign up to this service) as
they were convinced this would be the quickest solution.Obviously this has not been the case, they
have not kept to promised time frames or undertakings and we are left with no alternative but to
pursue every course of redress against them (BT).

We have placed official complaints with all relevant bodies and in the interests of our customers we
are preparing our dossier for pending legal action.

Unfortunately we are unable to go into further detail at present for legal reasons, but rest assured
we will do all in our power to inform you of the full circumstances as soon as we are able to.

We apologise for not being able to provide the service as intended.


FreeDial Broadband Team


Please do not "reply" to this email as it has been sent from an unattended mail box.

XXXXXXXXXXXXXXXXXXXXXXXXXXX
Legal Notice
XXXXXXXXXXXXXXXXXXXXXXXXXXX

This email and the information that it contains may be confidential, legally privileged, protected
by law and not intended for onward transmission. Access by the intended recipient only is
authorised. Any liability (in negligence or otherwise) arising from any third party acting, or
refraining from acting, on any information contained in this email is hereby excluded. If you are
not the intended recipient, please notify the sender immediately and do not disclose the contents to
any other person, use it for any purpose, or store or copy the information in any medium.

[mi££ions] 05/3/2003 18:08

Right...nearly two months on to signing up to the £12.99 package from FreeDial.biz and I am still not connected! They have charged my credit card for the modem and 3 filters (over £200) but can't connect me because they are having a spat with BT...I now intend moving house in a few weeks and the reason I signed with them was (apart from price) that I only had to sign for one month's minimum contract. I thought that using it from Jan until June (say) would give me an idea whether I wanted to continue with it when I move, assuming my new house is close enough to an enabled exchange. By the time they connect me I will have moved and the line check will have been useless! I do not recommend FreeDial.biz. AVOID!



This email is intended for FreeDial.biz Broadband users only. If you are receiving
this in error please accept our apology and disregard this message.

Please do not "reply" to this email as it has been sent from an unattended mail box.

XXXXXXXXXXXXXXXXXXXXXXXXXXX
Important Announcement
XXXXXXXXXXXXXXXXXXXXXXXXXXX

Subsequent to the last round of high level meetings with BT Wholesale we regret to inform that due
to BT reneging on our agreements and special arrangements we are forced to suspend all our broadband
operations.

Accounts with status showing as pending, processing or awaiting line check will not be processed
further nor will any payments be taken.

We would like to make it clear that these delays in activation have never been to do with our
business model, pricing policy or financial standard - we have always placed BT in funds of required
amounts on request - this situation has arisen through absolutely no fault of FreeDial. Our priority
has always been the connection of our customers in the quickest possible time frame and we have
striven to achieve this even to the extent that we were persuaded by BT to trial their new MOPS
provisioning system and Shared Pipe platform (we were the first ISP to sign up to this service) as
they were convinced this would be the quickest solution.Obviously this has not been the case, they
have not kept to promised time frames or undertakings and we are left with no alternative but to
pursue every course of redress against them (BT).

We have placed official complaints with all relevant bodies and in the interests of our customers we
are preparing our dossier for pending legal action.

Unfortunately we are unable to go into further detail at present for legal reasons, but rest assured
we will do all in our power to inform you of the full circumstances as soon as we are able to.

We apologise for not being able to provide the service as intended.


FreeDial Broadband Team


Please do not "reply" to this email as it has been sent from an unattended mail box.

XXXXXXXXXXXXXXXXXXXXXXXXXXX
Legal Notice
XXXXXXXXXXXXXXXXXXXXXXXXXXX

This email and the information that it contains may be confidential, legally privileged, protected
by law and not intended for onward transmission. Access by the intended recipient only is
authorised. Any liability (in negligence or otherwise) arising from any third party acting, or
refraining from acting, on any information contained in this email is hereby excluded. If you are
not the intended recipient, please notify the sender immediately and do not disclose the contents to
any other person, use it for any purpose, or store or copy the information in any medium.

[paddyfool] 05/3/2003 17:42

This is going to do very well in the near future, a few big deals in the offing. Fairly heavily involved with a number of major insurers.

[fickena] 04/3/2003 00:04

Henry,

I used to use AOL dialup and was very happy with it until they put their prices up. Also their browser conflicted with several websites I tried to use.

As soon as they put their prices up to £17 I switched to ADSL, as it was only £6 more a month and I am a heavy user. I also was going to get an extra line put in, but that was £11 a month extra, so I signed up, and now can use the phone while surfing at 10 times the speed of dial up, so very happy.

See the first post about where I went from there.

[henryleung] 03/3/2003 11:11

Anybody into aol broadband? I am with aol now and thinking of subscribing to BB when it is in my area. Views welcome.

[zzaxx99] 03/3/2003 11:07

I think you're right, the signal doubles (or halves) every 6dB - but dunno how to convert that to distance.

On the face of it, if 41dB = 3.5km, and 55dB = 5.5km, then the signal is more-than-halving around every k. Another 5db means a less-than-halving, which seems like it should only be about another km, to me. However, not for the first time, I'm arguing from a position of considerable ignorance here.

[optimist] 03/3/2003 10:59

zzaxx99

It was a long time ago but I think I was taught that the db scale doubles every 6db. If that were the case then you could hope for ADSL within 10 Km of the exchange

[jonc] 03/3/2003 10:58

Oh to have a choice.

I get hacked off with the full page ads in the DT for BTs broadband. If only they would spend the money in enabling the exchanges instead of advertising what is to many of us a non existant service.

JC

[fickena] 03/3/2003 10:47

Thanks for that zzaxx99,

Keep us informed on it's progess.

About time BT did something about this, Blair has been bleeting on for years about getting us into the 21st century etc etc.

[zzaxx99] 03/3/2003 10:37

BT are currently working on a new variant of ADSL which will increase the maximum distance limit - see . I've asked to be added to the trial when they ramp up the numbers - sometime this month, allegedly. If I'm included, I'll let you know how I get on.

At the moment, distance is limited to 5.5km - equivalent to 55dB signal loss. They're aiming to increase acceptable loss to 60dB - not at all sure how to convert loss into distance (I know dB is a non-linear scale) - perhaps some Bear of Larger Brane could give an indication?

However, the story does imply that 600K people who are currently out of reach might be brought into the ADSL world. And if that doesn't work, there's something else called midband, a 256K service which might work, and might be cheaper - which would still be an awful lot better than a 56K modem

[technet] 02/3/2003 17:53

Demon ... love em!

[lodger] 02/3/2003 16:31

I went onto the 128k NTL service a month ago, set-up was fine but it was like getting blood out of a stone to get the actual CDs sent to me - it took 2 weeks and 3 separate CD's 'in the post' before one actually arrived. I upgraded to the 600k service for £24.99 yesterday and it's great, fast than at work.

Good product but their customer service is unbelievably shocking.

[bovecq] 02/3/2003 10:41

Oddball/S - yes it is me. I returned a few months ago and am in the process of,
plan A - buying an existing business
plan B - setting up a new one (looking a lot more likely right now).
This and impending birth of first child take up a lot of time so more or less put shares on backburner for now.
NZ was fabulous in all bar job where they have a lot to learn, and if they ever do they will sweep the board. However, lived the life I would like to live!
[e-mail] hope you can drop a line cheers, A.

[ahkeen] 28/2/2003 04:14

NTL are, IMHO, totally incompetent, even exceeding BT's lack of "customer service"