Ft Caps Discussion Threads

[masurenguy] 10/1/2007 17:04

Ben Nevis - why don't you just switch to another SB Broker rather than spamming a whole range of threads on ADVFN !

[ben nevis] 10/1/2007 16:26

CHARTS DELAYED !!!!!

Recently the Caps charts have sometimes been delayed by 4 mins or EVEN 8 mins.

DO WE ALL GET THIS ?? or is it just me ?

It never used to happen. It started recently.

Make sure youre on 1 min charts; and check the latest time with the cursor.

It happens in afternoons, on DOW, DAX, and most things.

You can be watching the chart from the couch... not realising that things have suddenly been moving fast.


Let me know if you get this pathetic and COSTLY delay.

[ben nevis] 22/12/2006 14:38

I must ask them.... after the XMAS break, it needs to be resolved properly.

[captain.] 22/12/2006 11:17

Ben it`s built into the spread they never charged before , my guess is they`re going to lose out on customers through this.I also notice they`ve widened their spreads AGAIN on certain stocks.

[ben nevis] 22/12/2006 08:50

Yes I have recently had a divi charge on DOW.

The main mystery is, why did they NOT charge before (Ive never seen them before)

They have a right to, just like we expect to benefit when we are long.

With the daily DAX there is never a divi charge, I think it is built in to the price, averaged out... its called a "performance index".

[captain.] 22/12/2006 08:32

Has anyone noticed that cap spreads have started charging debits for dividend transfers on Wall street rolling daily , when did that start and why .

Another way of fleecing more money from their customers

[ben nevis] 08/12/2006 21:35

Ben Nevis - 8 Dec'06 - 21:07 - 8972 of 8977 edit

CAPS CHARTS

They had 4min delay on charts for a period today. Bloody useless.
I phoned them, and they say it was "because of NonFarmPayrolls, very volatile"

She said it was the feed they get. Is that convincing ??

Is this necessary ?? to have charts put on delay at busy times ???

I told them it is useless to have 4 mins delay.




And the terrible "skew" I noticed recently could have been due to this
awful delay on the charts, during a fast drop,
so it looked like a big skew in price.

[alfg] 04/12/2006 19:16

Look at that financial performance ,,,, some going .....but then again most clients know where the profits are coming from

[ben nevis] 23/11/2006 16:35

I still get screen-chaos if I run 2 or 3 Capspreads charts for an hour or two.

Something gets badly muddled and I need to close down the chart windows,
then start them up again. Using Windows XP Home, with Firefox.

Anybody found a better way ??

[alfg] 01/11/2006 08:48

It`s time again to raise some of the tactical trading advantages these companies use to literally STEAL funds from clients .Noticed another one to add to the list , drumroll please::::::::

Server down ....how convenient when it just happens to coincide with either

a) A correction

b) Strong move

Now call me a cynic but these occurences just appear to be too frequent to be isolated cases which coincide with the above :

For all reading this :

Let`s not forget these companies most of which are now PLC status are profit driven organisations and whilst some are better and have higher trading and moral standards they will ALL use the above trading advantage if they can`t hedge or their positions move against them

They are ALL legtimate Crooks in many respects and most clients will be fobbed off with their spiel

Don`t be ....USE THE POWER OF THESE BB and inform others

[ben nevis] 25/9/2006 11:30

Good MOANING everybody...

Been a major catastrophe at Caps this moaning - a server "blew up" apparently.

Did that affect everyone ???

It certainly put me out of action for an hour or so, couldnt log on at all,

and when I did get on, the screen was chaos.

[ben nevis] 14/6/2006 14:51

Interesting points Alf, I didn't realise it could be so bad.

Today DOW dropped 90 points in 4 minutes. at 13:30

With that behaviour, and compulsory stops.... how can anyone do proper trading.

Narrow stops nearly alway close at a loss.

And wide stops can close at a BIG loss.

[alfg] 19/4/2006 19:31

Ben put this on another thread i use IB but the tax advantages of an sb are sometimes required .Here`s what i`ve found so far with this company.Likewise suddenly pull the plug on certain shares and switch the system on/off as per their requirement and no other reason.Also watch out for "delayed trades"
which can be placed onto your system at busy times


AlfG - 19 Apr'06 - 14:49 - 14 of 16 edit


I don`t use sb co`s as a rule but needed the tax advantages .I now see why Low for the dow for the day 11253 their quote 20 POINTS from this mark at 11276 .Obviously a lot of people on the wrong side and they want to keep it that way ,please no spiel about futures cash fair value etc last week they took me out 30 below cash

Lets here other stories

AlfG - 19 Apr'06 - 15:03 - 15 of 16 edit


wow now all of a sudden they can go spot on cash market price so remember you`re trading a fictious instrument based on no relationship to the underlying cash market it`s known as Wall street rolling daily.

AlfG - 19 Apr'06 - 15:12 - 16 of 16 edit


In fact i would like to suggest any traders pick up the phone and ask them exactly how they do equate their wall steet rolling daily prices it appears we receive a fluctauting rate which can vary from 30 points either side of cash or if they so wish can move with it tick per tick

[ben nevis] 16/3/2006 08:00

Anybody got ideas on how to win ??? lol

On a happier note...
I added 512 megs to my memory, and now have FAR less chuntering of the disc drive.

It really works; if your drive is always chattering too much, the noise and the sluggishness is because it is forced to use the disc drive when it has run out of RAM memory (silent and quick). Mostly it's retrieving/storing parts of the screen (and the ADVERTS !!) when changing windows etc.

[ben nevis] 16/3/2006 07:53

Every time I reinstate a short, it decides to go higher.

EXCEPT when stopped out near the very top (DOW 11227) , how do you reinstate that ?

Forces us to buy when its a brilliant time to sell.

Then suddenly you have to send more margin, if u want to reinstate :-(
at a lower level, :-( with double nervousness.

[ben nevis] 14/3/2006 12:51

Helluva lot of "closed" shares today. On and off.

Lost badly yesterday with those damn stops, on MKS and on Dow.

But if we went to CMC say, then margin needed - for no stops - is quite large.

[ben nevis] 09/3/2006 17:51

Did you see that awful spike on FTSE at 17.30 ?

13 points upwards, for a few seconds only.

EDIT- it WAS very obvious on the chart, but now removed !!

Seen it before - and wonder if that would trigger stops.
Mine were a bit higher - thank goodness.

[ben nevis] 09/3/2006 17:47

I think they deliberately put 'closed' just before crucial news,
it is very annoying; but can often protect you from spikes closing yr positions.

I think they would be genuinely embarassed (and inundated with phone calls) if lots of people were stopped out on a sharp spike.

[mogseye] 04/3/2006 09:49

I always thought that when the phone number came up or 'closed' it was because they were overloaded with transactions and were having trouble coping with the volume. Perhaps I'm wrong, never thought of it as a system crash.

[andonis] 03/3/2006 22:40

What I find annoying is that their system crashes at crucial points. Over the last few (three consequtive) days now their system crashed systematically, forcing me to pick up the fone for dealing.

[ben nevis] 24/2/2006 22:57

Yep probably our best method is to leave LOTS of very optimistic orders to short (or long) on spikey things...and a few will trigger and give quick profits...

Will take careful planning.

[riggerdigger] 24/2/2006 22:44

Guess it depends on the stock,sometimes wide,but they do vary through the day,so case of biding you time, trying to be less hasty when trading, this has been paying off,less mistakes. Spikes are a problem,but don't forget you can use them as well, starting to leave orders, some times they get tripped.
I know that cmc offer tighter stops, at the moment caps fits the bill.