Synety Grp Share Discussion Threads

[deltrotter] 06/1/2016 11:45

I am guessing there might be a pre-close trading update with us some and that might be why there is nervy PI selling.

140661 - have you heard whether an update is due?

[brucie5] 05/1/2016 11:19

I hold a nominal amount here, just to keep it on my screen. The chart has a large bottoming pattern and the share price looks ripe for a BO over the 200sma at 90p, should the fundamentals be there to justify a re-rating. If the model works and the cash flows, then PP's early optimism could prove well founded, and this is certainly one overlooked share. Thus far, perhaps, rightly so!

[deltrotter] 05/1/2016 11:15

I agree with you 140661 - my pessimism is based on the past performance of the company.

I am a cynic and I believe Helium's buys will be well informed! So the future should be a helluva lot rosier.

[140661] 05/1/2016 10:42

Thanks Del and same to you. I hope i's not as linear as you suggest with regard to Synety but you never know. I may be mistaken but I do take some comfort from Helium's ongoing buying. They are now the largest shareholder by far and are close to the chairman, they are more likely than most therefore to have some read on how the business is performing. Equally if they felt the share price was about to tank on bad news they could simply wait to pick up the pieces, however they are happy to buy at current levels. The only rational explanation in my opinion is that they anticipate the price rising on the back of good news with the trading update in Jan. As I say I am probably wrong, but lets hope I am not for once!!! GLAH

[deltrotter] 31/12/2015 20:22

Happy New Year to all fellow SNTY shareholders.

I hope we have a much better 2016. IMO we will either double or go sub 10p!

[ih_503249] 24/12/2015 12:04

Happy Christmas all, and remember, it's only money.

[duncandisorderly] 21/12/2015 12:07

Lol,thank you Millie and a happy Xmas to you sir.It wasn't a comment on how I think the company will eventually perform as I think we will eventually get there.It was mainly aimed at his comment of a successful year after the six month biggest loss.I just thought it was quite funny,

[the millipede] 21/12/2015 11:56

Happy Christmas Duncan, Hope you cheer up for the holiday!

But come on! The share price is not something the directors can control (nor should they). Let them get on with developing the business. If they are as successful as we think then this will do very well in time.

Meanwhile I am using this quiet period to accumulate.

[duncandisorderly] 21/12/2015 08:21

The Year Ahead

Whilst we are delighted with our continued success in 2015, we are looking forward to seeing what 2016 holds. Software as a Service (SaaS) will be dominating the CRM market with more apps and integrations moving to the cloud. The number of businesses investing in SaaS is likely to soar in 2016. We look forward to continuing to be a reliable SaaS provider to the CRM market.

To all of our customers and partners, we thank you for your continued support. We look forward to another exciting and successful year in 2016.

Simon Cleaver

Lol,that did make me chuckle.Have you seen the share price Mr Cleaver.I think the only successful ones this year have been the bod with their huge free share bonus plus wages.
Let's hope 2016 is better for the pi shareholders.

[140661] 20/12/2015 09:50

I am copying a message from Simon Cleaver taken from the company's blog:

This has been another, remarkably busy year at SYNETY. Building on the changes from last year, our focus was on strengthening our CloudCall solution, developing new integrations with partners and enhancing our Company infrastructures and capabilities.

cloudcall


Introducing CloudCall

One of the year’s highlights was the unification of our three product offerings – CloudCall Click, CloudCall Enterprise and CloudCall Contact Centre – into CloudCall. These were originally created to fulfil separate business telephony needs but with CloudCall, we now more seamlessly integrate two disparate technologies, real-time communications and cloud-based CRM systems. Whilst a number of leading industry competitors have had decades to build upon their products and services, we have produced an offering that rival these in four short years, using our core architecture and development methods. We are on our way to realising our ambition for CloudCall – to become a centralised communications hub that connects the world’s business information systems.

The move to CloudCall also prompted a complete makeover of our website and branding, to highlight our new CloudCall solution.

Strengthening CloudCall

Throughout the year, we developed a number of key features for our CloudCall solution, with the focus on boosting the productivity of our customers’ businesses.

This began with the development of CloudCall Chrome. With our Chrome extension, businesses are no longer restricted to making calls from within their CRM systems. The functionality enables them to make calls anywhere on the Web, while retaining the ability to record and categorise calls, take call notes and receive screen pop-up alerts on all inbound calls. CloudCall Chrome has expanded the reach of CloudCall beyond the CRM, enabling businesses to use CloudCall anywhere on the Web.

This was followed by the development of new features to enhance inbound and outbound calling. The Queue Callback feature helps businesses with a high volume of inbound calls to improve their customers’ experience, whilst our Voicemail Drop feature is aimed at boosting efficiency for businesses who make a high volume of outbound calls. CloudCall Local Presence gives businesses the ability to dynamically display a number (CLI) to appear more local to their customers, giving them the opportunity to have more conversations with their customers.

We understand that there has been a growing demand for more personalised reporting and with Custom Dashboards, businesses can now take advantage of enhanced analytics capability to gain better business insights based on specific criteria and KPI’s.

Building Relationships with Our Partners

This has been a significant year for building relationships with new partners and enhancing relationships with our existing partners. In October, we announced the integration of CloudCall with Salesforce’s help desk software, Desk.com. This was our first help desk integration and will assist businesses in better managing their support cases and improve overall customer satisfaction.

Throughout the year, we also completed integrations with Jobscience, Zoho CRM, Talent Rover, Bond Adapt and RBD ProNet. These integrations continue to address the various needs of many businesses to effectively manage their customer communications.

To continue building our relationships with our partners and for the opportunity to speak to their customers face-to-face, we joined our partners at various events throughout the year including Dreamforce and were a Gold Partner of Salesforce World Tours in London, Boston and New York. We were also Keynote Sponsors of Bullhorn’s Engage 2015 in Boston and were Gold Sponsors at Bullhorn Live London, as well as exhibiting at Microsoft’s Worldwide Partner Event.

Growth of Our Company

During the past year, we have seen a rise in the on-boarding of new US customers and many larger sized businesses across the US and UK. To help cope with this and to ensure that we are on-hand to assist businesses in successfully selecting and implementing our new CloudCall solution, we appointed a new role of Head of Service Delivery. To cater for the growing demand for CloudCall in the US, we expanded our sales and support teams in Boston, to ensure that we can provide the best possible service to all of our North and South American based customers and prospects. The expansion of our US team in Boston prompted relocation to a new office premises at 320 Congress Street, Boston.

In the UK, our Sales, Implementation and Support teams continue to grow, in order to cater to and support the growing demand for CloudCall by larger businesses.

The Year Ahead

Whilst we are delighted with our continued success in 2015, we are looking forward to seeing what 2016 holds. Software as a Service (SaaS) will be dominating the CRM market with more apps and integrations moving to the cloud. The number of businesses investing in SaaS is likely to soar in 2016. We look forward to continuing to be a reliable SaaS provider to the CRM market.

To all of our customers and partners, we thank you for your continued support. We look forward to another exciting and successful year in 2016.

Simon Cleaver

[jimbojet17] 17/12/2015 08:00

I feel many have fingers crossed, me included! Do we have any idea of when this net trading update will be announced?

[deltrotter] 17/12/2015 07:57

Nice to see the insti buying more. I am a cynic and would believe they have the inside track so I am pleased to see them topping. Add that to the recent BOD buys and I am more confident we will see an improved trading performance reported.

[duncandisorderly] 15/12/2015 17:48

Come on Synety.Surely you can give us something by now!!!!!!!

[webpax] 15/12/2015 16:32

Cheers del, I really hope it works out - as you say it is a cracking company. It's on the watchlist so who knows I might well buy back in at some point.

[deltrotter] 15/12/2015 15:47

Fair play webpax - I quite often wish I had done the same but far earlier.

I do think this has the potential to be a cracking company. The BOD have been keen buyers of late, so this small volume drop does not un-nerve me. The only issue is that sells can cause a cycle of selling.

Lets see. I'll sit it out here. Best of luck to you though!

[jimbojet17] 15/12/2015 14:52

The price is moving on pretty low volume though so it's not that concerning tbh

[webpax] 15/12/2015 10:38

Well I'm one of the nervy sellers del, I've decided to sell the last of my shares today. I'm concerned about the lack of news flow and the cash position, plus I've found what I believe to be a better opportunity elsewhere.

I hope it works out as it's a great little company. All the best to all holders.

[deltrotter] 15/12/2015 08:36

A few nervy sellers about ahead of any trade update I guess.

Hopefully we won't go sub-80p.

[duncandisorderly] 03/12/2015 10:39

Looks to me like there are a few nervous punters out there at the moment.I think PS taking on a more senior role is fantastic but the timing with the December figures coming out early next year might have a few investors getting a bit worried.

[deltrotter] 02/12/2015 10:17

I'm guessing the other senior managers are covering it webpax, or he might have had a really good deputy.

[webpax] 02/12/2015 10:10

Thanks for the update 140661. It's good news Andrew Jones is going out there as I was very impressed by him when I met him at the AGM. I guess though it begs the question do they have someone competent covering UK sales in Andrew Jones absence?

[the grim reaper1] 01/12/2015 20:07

Come on Duncan. No need to be shy! Silence does not cut it

''Sorry grim reaper''= just 3 little words. Even. ''I got it wrong'' could suffice.

[140661] 01/12/2015 16:47

I had a chance to congratulate Simon today on his new role and he seemed upbeat. The one issue I asked him to clarify was the reason behind the move over to the US by the current sales director. Simon pointed out that the US office has never had a full time manager and that while they have been looking at candidates they decided that the optimum solution was to move Andrew Jones across as this was a lower risk, more cost effective option than recruiting someone new. I asked Simon if they were still confident about the US opportunity and he reconfirmed that the opportunity in the US remained substantial and that they hoped the US sales would be exceeding the UK sales within a year, particularly now that Andrew Jones was there.GLAH

[deltrotter] 01/12/2015 13:22

Thanks 140661 - that is great news. I have had my concerns about the US operation and the inability to gain traction over the pond. They seemed to have hired and fired two senior people over there so it is good to know that they appear to have now got things sorted.