Barclays Share Discussion Threads

[diku] 29/8/2017 22:29

180p anybody?...

[s2lowner] 29/8/2017 19:08

And the award for the bank losing the most bank accounts (net) goes to Barclays
And the runner up for the worst customer service rating is Barclays they lost out to RBS who were worst
hxxp://www.moneysavingexpert.com/news/banking/2017/07/most-popular-bank-to-switch-to-revealed
hxxp://www.moneysavingexpert.com/news/banking/2017/08/rbs-bottom-in-our-banking-poll-as-first-direct-remains-top

[s2lowner] 29/8/2017 18:59

Tried the 0800 no at 6.30pm the message was that they were now shut then the message went on to say that their opening ours were till 7.00pm

[rburtn] 29/8/2017 17:35

I haven't tried that hard yet but has anyone seen how to get the share data such as Director buys, holdings, fundamentals. It doesn't fall easily to hand like clicking on one's holding.

[fruitninja84] 29/8/2017 17:30

@smurfy wow thanks. I got back on after 2pm and for me the share is blocked from trade for some reason. I already hold a few which I can't even sell. Maybe it's just my account.

[snape] 29/8/2017 16:17

Smartinvestor my ar*e! What a total disaster this is!

[dozey3] 29/8/2017 16:12

Would like to think that someone at BS above the latrine-cleaner level (my, they must be busy) looks in on this board and takes note of the unanimous thumbs down. Apologies and an undertaking to rework the whole thing would be welcome. To, think that only 12 months ago I transferred an account in from Selftrade/Equiniti which was infinitely superior to this new BS system. (Great initials btw.)
Only small crumb of comfort is that I ditched my last BARC holding a few months ago.

[fillipe] 29/8/2017 14:43

Manics - 122996... many thanks for your suggestion - I'll check that one out.

f

[smurfy2001] 29/8/2017 13:47

Fruitninja84, are you sure?

[celeritas] 29/8/2017 13:44

Its such a fanny on to just place a trade, was simple before. Why change something that wasn't broken.
Sometimes you want to test both sides, buy/sell, now you have to state what you want to do before the trade, then go to the trade screen.
Before both buy and sell were on the same screen making it easy.

Reminds me of the guy who asked for directions and you send him round the estate to get to the other side of the road.

[nina65] 29/8/2017 13:42

The new website is unpractical and unusable simple as this
time for all of us to look for another provider

[manics] 29/8/2017 13:24

fillipe: I saw you mention having to clear cookies to switch accounts. One way you could circumvent that is to have your wife log in as usual (the easier option) where the browser would remember her credentials as normal.

Whenever you want to login, then you do so using your browser INCOGNITO mode. This diverts the browser away from cookies, stored passwords etc. It's very much like logging in for the first time from another, fresh computer.

[qs99] 29/8/2017 13:22

surprised not more posts on how rubbish this is....you can't get "quick quotes" like you could previously now you have to go back through portfolio, type in, change funds to shares, get name up, click on it, etc etc and pricing is still half an hour behind....can't change to see portfolio stocks in alphabetical order I mean the list of UNusability goes on......thanks for link to other a/cs will investigate

[22richyrich] 29/8/2017 13:17

I can't see anywhere on smart investor to actually place a buy/sell order....ie deal..!!!!!!! ??????

[fillipe] 29/8/2017 13:04

What was very straightforward and quick and easy to deal is now a lengthier process where just the wrong click can send you back to the start.

As someone mentioned earlier, the account seems to be spread out all over the place with info laid out in patterns which I feel most folks don't want or like.

I did a test deal this morning and reckon it took about thrice the length of previous time - in fairness it was ok once I'd figured our which bits to click on - but I now feel I need to have a step-by-step back of an envelope notation sheet in front of me just to keep on the right path.

A case of it being over-engineered, but that's unintended flattery.

Good staff, brilliant admin and a great site were just some of the reasons why I recommended Barc's to fellow investors in the past - but I'll take a rain-check on that one, at least for the moment.

Don't get me going on about the now inability to operate my spouses account and how I have to explain all this to her, in order for her to now "run her own show"!

f

[fruitninja84] 29/8/2017 11:53

Im having problems with certain shares. Apparently Vedanta holdings (VED) is no longer ISA eligible and i can't trade in or out of this main market listed share. I have always been able to trade this with barclays no problem.

[celeritas] 29/8/2017 11:41

Gave up again, waited way over 60 mins.

[bluetooth] 29/8/2017 11:22

Got to my accounts without problem but I'm not impressed. There is a lot of wasted space on the list of holdings, they are now spread out over several pages and there doesn't seem to be a "change today" option. I'm thinking of moving everything to YouInvest where I have my SIPP.

[rasl5] 29/8/2017 11:21

Thanks Smurfy2001 ,i will put order at 150, is there no support above 150 just in case it dose not go to 150 ,i like to put 3 or 4 orders 180, 170 ?

[dozey3] 29/8/2017 11:19

Agree with others, this new "Smart" system is cr*p and certainly not designed with customers interests at heart. One of my ISA holdings however has just leapt to over £2m because the plonkers have mis-placed or omitted the decimal point. Can't sell them though :-(
Seriously, this is a disaster zone.

[celeritas] 29/8/2017 11:15

Its certainly not intuitive.
I see there's also no max you can buy on the trade screen, you need to get a calc out to work it out.


Still waiting for them to answer.

[alfred] 29/8/2017 11:11

Barclays Stockbrokers website was well regarded. Now it's not! That's progress Barclays style.

[celeritas] 29/8/2017 11:02

Trying to ring again, waited 45 mins so far. Apparently its exceptional customer demand, more like customer complaints.