LAS
VEGAS, May 20, 2024 /PRNewswire/ -- Designed to
make the transition to battery-electric vehicles (BEVs) as seamless
as possible for customers, Navistar, Inc. (Navistar) introduces a
suite of comprehensive ownership solutions for its entire line of
BEVs at the Advanced Clean Transportation (ACT) Expo in
Las Vegas.
Navistar's customer-first value led to the development of a
uniquely designed consultative process that guides customers
through the entire BEV ownership experience. Navistar consultants
assist fleets in their BEV journeys by understanding their unique
needs, realizing the complexities of charging and infrastructure,
and providing a thorough customer onboarding experience that
involves driver and technician training. This consultive approach
provides customers confidence in their electrification transition
with Navistar and is a unique offering for the company.
After the customer has taken delivery and completed the
onboarding process, a new suite of comprehensive ownership
solutions has been implemented to provide customers with the peace
of mind that their operating, maintenance, and service needs will
be met through extensive support from Navistar and the
International® and IC Bus® dealer
network.
This new, proactive way of working also marks a first for the
school bus industry, allowing for ultimate productivity and
dependability of BEV technology for the service cycle of this
application.
"Through this approach, Navistar is not only providing customers
with reliable battery-electric trucks and buses, but also the
competitive financing and full service and maintenance to support
their individual electrification journey," said Fabio Souza, executive vice president, Service
Solutions. "The future of transportation calls for solutions that
solve unique challenges in a complex operating environment. And
that requires a trusted partner to successfully navigate.
Navistar is simplifying the customer journey with a full suite of
operating expertise bundled into a streamlined offering."
For both truck and bus customers, Navistar provides a
white-glove experience for integrating BEVs into operations and
servicing them. Tailored to enhance fleet uptime via proactive and
scheduled maintenance intervals, proactive parts planning and
technician availability, and a new digital ecosystem that is
designed to proactively predict service and maintenance needs and
drive efficiency at International and IC Bus dealerships.
To date, more than 100 International and IC Bus dealer locations
have invested in tools, training and chargers to be authorized to
service and support BEV customers.
For customers and dealers, having greater visibility into
fleets' health-based vehicle data, allows them to set up preventive
maintenance appointments three to four weeks ahead of time and
identify repairs and campaigns that align with the already planned
down-event.
This suite of comprehensive ownership solutions is available for
either five or six years on every new battery-electric truck
purchase and covers service intervals and parts pricing through
convenient monthly payments available for financing through
Navistar Financial to simplify BEV ownership throughout its entire
lifecycle. Electric bus terms for comprehensive ownership solutions
vary.
To learn more about this suite of comprehensive ownership
solutions, visit the International and IC Bus booth (2545) at ACT
Expo May 20-23 at the Las Vegas Convention Center.
About Navistar
Navistar, Inc. ("Navistar") is a
commercial transportation solutions provider with a vision to
accelerate the impact of sustainable mobility. Based in
Lisle, Illinois, Navistar and its
subsidiaries and affiliates produce International®
commercial trucks and powertrains, IC Bus® school
and commercial buses, OnCommand® Connection advanced
connectivity services, Fleetrite® aftermarket parts, and
captive financing through Navistar Financial. With a history of
innovation dating back to 1831, Navistar has ~15,300 employees
worldwide and is a subsidiary of TRATON SE, the parent and holding
company of the TRATON GROUP and one of the world's leading
commercial vehicle manufacturers. Learn more
at www.Navistar.com.
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SOURCE NAVISTAR INTERNATIONAL CORP