American Airlines Enhances Customers' Inflight Dining Experience

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Armour Grp	LSE:AMR	London	Ordinary Share	GB0000496611	ORD 1P

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American Airlines Enhances Customers' Inflight Dining Experience

01/07/2009 10:37pm

PR Newswire (US)

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American Updates China, Cutlery, Wine Glasses FORT WORTH, Texas, July 1 /PRNewswire-FirstCall/ -- The effort that began a few months ago to fine-tune the First and Business Class dining experience on American Airlines recently reached completion with the addition of new styles of china, cutlery and wine glasses. American's new table settings for customers in First and Business Class include: -- China that features a refined, platinum-rimmed design -- Cutlery with a distinctive and decorative American Airlines eagle logo on the handles of the forks, spoons and knives Additionally, a larger stemmed wine glass with a tulip-shaped globe was introduced in First Class on international Boeing 777 and transcontinental Boeing 767-200 flights to enhance the wine-enjoyment experience. "We are committed to investing in products and services that our loyal customers value," said John Tiliacos, American's Managing Director - Onboard Products. "We continually evaluate our onboard product offerings and make necessary adjustments based on feedback from our customers and our flight attendants." Customers traveling internationally in Economy Class also began seeing enhanced food and beverage offerings in May. Although these complimentary offerings vary by international route, they include a new gourmet snack mix accompaniment during the first beverage service, the addition of cheese and crackers, a fresh green salad and new dessert option to the current entree, a larger mid-flight snack box, and an eight ounce bottle of water. "We've been delighted with the overwhelmingly positive response we have received from our customers traveling in the main cabin," Tiliacos said. Other additions in the premium cabins - such as cereal and yogurt in the continental breakfast, larger portion sizes, new dessert options and a new Mai Tai cocktail - were implemented in April and May. American is a founding member of the global oneworld(R) Alliance. About American Airlines American Airlines, American Eagle and AmericanConnection(R) serve 250 cities in 40 countries with, on average, more than 3,400 daily flights. The combined network fleet numbers more than 900 aircraft. American's award-winning Web site, AA.com(R), provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld(R) Alliance, which brings together some of the best and biggest names in the airline business, enabling them to offer their customers more services and benefits than any airline can provide on its own. Together, its members serve nearly 700 destinations in more than 130 countries and territories. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AmericanAirlines, American Eagle, AmericanConnection, AA.com, We know why you fly and AAdvantage are registered trademarks of American Airlines, Inc. (NYSE: AMR) AmericanAirlines(R) We know why you fly(R) Current AMR Corp. releases can be accessed on the Internet. The address is http://www.aa.com http://www.newscom.com/cgi-bin/prnh/20090701/DA41230 http://photoarchive.ap.org/ DATASOURCE: American Airlines CONTACT: Corporate Communications of American Airlines, +1-817-967-1577, Web Site: http://www.aa.com/

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