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American Airlines Becomes World's First Carrier to Offer
Interline e-Ticketing With All Its Global Alliance Partners
FORT WORTH, Texas, June 8 /PRNewswire-FirstCall/ -- American Airlines will
become the first airline in the world to offer interline electronic ticketing
with all its global alliance partners when it completes the roll out of the
service with Aer Lingus and Iberia in the coming days, keeping oneworld firmly
on track to becoming the first airline grouping offering this customer
convenience between all its members.
Interline e-ticketing -- which enables passengers to use a single electronic
ticket when their itineraries include flights on more than one airline -- is
now in place between ten of the 28 potential pairings of oneworld partners,
with another seven pairs on schedule to offer the service during the next
couple of months.
By then, interline e-ticketing will be in place to cover more than 90 per cent
of passengers connecting worldwide between oneworld member airlines. The rest
of the alliance's network, extending to more than 573 destinations in 135
countries, will offer the service by the end of this year.
American Airlines set oneworld's interline e-ticketing progamme running with
partner Finnair in May 2002, becoming the world's first airlines based on
separate continents to introduce this service. American connected up with
LanChile last July, with Cathay Pacific and Qantas in November and British
Airways in April.
British Airways expects to be the second oneworld member to offer interline
e-ticketing with all other oneworld members -- making it also the second
airline in the world to provide this convenience with all its global alliance
partners. Besides its American Airlines link, it has been offering the service
with Qantas since April and in the past few days has launched it too with
Finnair. It aims to extend it to Aer Lingus later this month, with the other
four oneworld partners linked up by the end of August.
e-tickets offer consumers many advantages. They cannot be lost or stolen. They
make check-in quicker and smoother, helping eliminate queues at airports by
giving customers access to the speed and convenience of new automation
features, such as self-service check-in devices.
Passengers with e-tickets have the ability to rebook between airlines with
interline e-ticket agreements without having to obtain a paper ticket first.
Previously, they were required to convert their e-ticket into a paper ticket
before transferring between carriers.
Interline e-ticketing eliminates the need for paper tickets, enabling faster,
easier connections between carriers. Customers with electronic tickets
traveling on a journey involving a transfer between two airlines can be checked
right through to their final destination, without the need for traditional
paper tickets, eliminating queues and making connections smoother and more
reliable.
Besides enabling them to respond to this consumer preference, e-tickets and
interline e-ticketing also provide millions of dollars a year in savings for
the airlines, by eliminating costly paper tickets and processes.
Announcing the landmark during a oneworld summit meeting in Singapore, American
Airlines' Senior Vice-President Planning Henry Joyner said: "American Airlines'
customers can now enjoy the convenience that interline electronic ticketing
offers with all our oneworld partners -- a first for any global alliance. By
the year-end, when all oneworld partner airlines have fully implemented
interline e-ticketing with one another, customers traveling on all oneworld
itineraries will enjoy even smoother connections among all the alliance member
carriers."
Beyond its oneworld partners, American now offers interline e-ticketing
convenience with 15 carriers, including most of the larger US airlines --
Alaska, America West, ATA, Aloha, Continental, Delta, Hawaiian, Midwest,
Northwest, United and US Airways. American also has interline e-ticketing
agreements with KLM and Copa Airlines.
oneworld is the world's leading quality airline alliance. Its eight airlines
and their affiliates carried more than 220 million passengers last year on a
combined fleet of almost 2,000 aircraft, earning revenues of some US$50
billion. Members of any oneworld airline's frequent flyer programme can earn
awards and points on eligible fares and redeem them throughout the alliance's
network. oneworld was recently named the World's Leading Airline Alliance in
the World Travel Awards, based on votes cast by 80,000 travel agencies
professionals from more than 200 countries.
DATASOURCE: American Airlines
CONTACT: Michael Blunt, PR of oneworld, +44-20-8738-5173, or
+44-7789-612712, or ; or Media Relations of Aer
Lingus, +353-1-886-2573; or Corporate Communications of American Airlines,
+1-817-967-1577, or ; or Press Office of British Airways,
+44-20-8738-5100; or Corporate Communications of Cathay Pacific,
+852-2747-8282; or Corporate Communications of Finnair, +358-981-84970; or
Communications of Iberia, +34-91-587-7462, or ; or
Communications of LanChile, +562-565-3975; or Corporate Communication of
Qantas, +61-2-9691-3013
Web site: http://www.amrcorp.com/
http://www.oneworld.com/pressroom
http://www.aerlingus.com/
http://www.britishairways.com/press
http://www.cathaypacific.com/
http://www.finnair.com/
http://www.iberia.com/
http://www.lan.com/
http://www.qantas.com.au/