JPMorgan Chase & Co Chase Receives J.D. Power's Top Rank for Small Business Banking in West and Midwest Regions for 2015

 
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Chase ranked highest in customer satisfaction in the West and Midwest Regions, and second highest in customer satisfaction in the Northeast and South Regions, according to the 2015 J.D. Power study released today. This is the third year in a row that Chase has ranked highest in customer satisfaction in the West Region.

Among thousands of small business respondents, Chase ranked highest in two regions:

West - Washington, Oregon, California, Montana, Idaho, Wyoming, Nevada, Utah, Colorado, New Mexico, Arizona

Midwest - North Dakota, South Dakota, Nebraska, Kansas, Missouri, Iowa, Minnesota, Wisconsin, Illinois, Indiana, Ohio, Michigan

Chase finished second in customer satisfaction in the other two regions:

Northeast - New York, New Jersey, Pennsylvania, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire and Maine.

South - Alabama, Arkansas, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia and West Virginia.

"We want to be the best bank for small business," said Jenn Piepszak, Chase Business Banking CEO. "This kind of recognition from J.D. Power and our clients makes us incredibly proud, thankful and inspired to accomplish even more."

Chase for Business serves 4 million small businesses around the country through 5,500 branches and more than 12,000 relationship managers and small business specialists trained to serve small business clients. In addition, the bank offers Ink from Chase business credit cards, and Chase Commerce Solutions is a global leader in payment processing. The firm is proud to support small business owners across the United States through Mission Main Street Grants, Small Business Forward and Startup Week.

About Chase

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.4 trillion and operations worldwide. Chase serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: Approximately 5,500 branches, nearly 19,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.

For detailed survey results, visit JDPower.com.

Media:Chase CommunicationsTim Keefe, [e-mail]

View source version on businesswire.com: http://www.businesswire.com/news/home/20151029006009/en/

 
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(END) Dow Jones Newswires

October 29, 2015 11:00 ET (15:00 GMT)