Share Name Share Symbol Market Type Share ISIN Share Description
Homeserve Plc LSE:HSV London Ordinary Share GB00BYYTFB60 ORD 2 9/13P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -10.50p -1.84% 561.00p 561.50p 563.00p 573.50p 559.50p 568.50p 224,039 16:35:01
Industry Sector Turnover (m) Profit (m) EPS - Basic PE Ratio Market Cap (m)
Support Services 633.2 82.6 19.6 28.6 1,740.22

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Date Time Title Posts
21/7/201615:40Homeserve - Outlook679
18/7/201415:09Alan Green says to BUY and HOLD in Homeserve PLC-

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DateSubject
25/9/2016
09:20
Homeserve Daily Update: Homeserve Plc is listed in the Support Services sector of the London Stock Exchange with ticker HSV. The last closing price for Homeserve was 571.50p.
Homeserve Plc has a 4 week average price of 572.24p and a 12 week average price of 558.27p.
The 1 year high share price is 591p while the 1 year low share price is currently 356.10p.
There are currently 310,200,312 shares in issue and the average daily traded volume is 240,652 shares. The market capitalisation of Homeserve Plc is £1,740,223,750.32.
19/9/2012
14:23
kristini2: have been trying for two days to get hold of my valliant boiler engineer to deal with insured boiler problem, i have feeling valliant outsource to homeserve, if so, oh dear 3 hours of cals and no answers, may explain the share price reaction past day
22/5/2012
09:22
bobsidian: Seems like the share price is being hit twice with the same newsflow. Even on the lesser adjusted EPS, the share price is now on a P/E of less than 7 times current earnings. Interesting at just how technically oversold the share price currently appears to be, Technical rebound imminent ?
21/2/2012
09:02
masurenguy: I'm perfectly chilled as I have no position here and can take an entirely objective view. I'm interested in informed and intelligent contrarian cases not wild assertions that are unsubstantiated or pure innuendo, which is just another form of spin. "I expect vol ain't huge cost no one wants to buy it." Well clearly "vol ain't huge" because there are not massive sellers either but that side of the coin obviously doesn't suit your spin ! There is never any balance in your posts at all. "remind me again why you think the share price is off 9% in the last two days if it's nothing to do with a director selling some stock and the CPP fine?" A fall of 6% yesterday on average trading volumes is not significant and well within the normal daily volatility for this share but since you obviously don't look at share volumes you're clearly not in a position to make any kind of informed comment on this. "If I was short, why would I be worried when the share price has fallen 9% in the last two days alone? Weird logic." Not weird logic at all ! If you are short, as both your spin and name implies, then you concern could be related to the price point where you went short (the shareprice was down as low as 215p in November), or your unease that there has not been the really significant knock on effect so far that shorters probably expected from the CPP fallout.
21/2/2012
08:43
megabear: Masurenguy - you should chill out a bit. I expect vol ain't huge cost no one wants to buy it. Will be interesting to see if we get any holdings in company announcements over the next week to see if it is just private holders doing the selling. Out of interest, remind me again why you think the share price is off 9% in the last two days if it's nothing to do with a director selling some stock and the CPP fine? Your final comment makes no sense. If I was short, why would I be worried when the share price has fallen 9% in the last two days alone? Weird logic.
21/2/2012
08:26
masurenguy: Megabear - 20 Feb'12 - 488: Maybe she tried to sell more but couldn't find any buyers? Maybe she's still looking for buyers? Probably not having much luck today. Megabear - 21 Feb'12 - 498: Krisitini - apart from a director, who do you think is doing the selling then? Of course instis are fleeing. They may have been aware of the FSA's investigation into HSV but they weren't aware until yesterday that the FSA was going to slap a great big fine on CPP, which led to its suspension. You keep making these wild statements without a shred of evidence to support them. Yesterday you asserted that insider Rachel Hughes was possibly trying to sell the rest of her shares but probably could not find a buyer when the share trading volume was 5 x her actual holding.Today you are stating that "of course instis are fleeing" in the context of yesterdays CPP news. However the HSV share trading volume yesterday was exactly the same as the average daily trading volume over the past 3 months. You just use innuendo and absurd claims in order to put as negative a spin as possible on the shareprice with a total disregard for the actual facts. As a result your credibility here is now zero ! You are obviously short and it would appear that you are also rather worried too. Edit: 08.40 Incidentally Rachel Hughes sale of 28,000 shares represented just 2% of yesterdays total trading volume. You also fail to mention that two other directors, Mingay and David, collectively bought 37,688 shares in the company over the previous 10 days !
21/2/2012
08:08
megabear: Krisitini - apart from a director, who do you think is doing the selling then? Of course instis are fleeing. They may have been aware of the FSA's investigation into HSV but they weren't aware until yesterday that the FSA was going to slap a great big fine on CPP, which led to its suspension. Now they're worried that it will happen to HSV. Do you think the 6% drop in HSV's share price yesterday and opening 2% lower today is a coincidence?
08/12/2011
09:42
nasprey: Like many of you, I've been watching this stock like a hawk over the last 2 months. I can't see this going much higher than 300p any time soon, The massive drop from a few weeks ago is still fresh in investors minds and IMO the recent increase from circa 225p is unjustified with buyers blindly following Invesco. Only a month ago the share price managed to dust itself off and clamber from 250p all the way back up to 340p before very quickly tumbling even further 210p. Simon Cawkwell hates this stock and is convinced it's about to fall off a cliff. I agree with him. Back in November he recommended a Sell down to 150p (albeit before the Veolia acquisition) but that whole Veolia deal does nothing for me: http://www.ft.com/cms/s/0/cde55f12-1d08-11e1-a26a-00144feabdc0.html#axzz1fw4ZHs2T "Veolia's decision to sell its 51 per cent stake in the joint venture comes as the French company struggles to turn its business around. Earlier this year it announced an €800m writedown, owing to problems in its US, Italian and north African businesses." "Shares in Homeserve rose 5.5 per cent to 270p, while Veolia's share price was largely unchanged at €9.41." "Last week the troubled home repair and insurance company revealed a £10m one off charge and £10m in additional annual costs for retraining sales staff and broader changes to UK marketing. It also said renewal revenues would fall in 2013." Homeserve's Claims Director Simon Pook has also 'Jumped Ship' to join Ai Claims Solutions. Whether or not that is a necessarily a bad thing is debatable. "Mr Pook added: "After just over six years at Homeserve, I am delighted to be joining the team at Ai." "Homeserve had to suspend all sales in October temporarily following a mis-selling review, however a spokesman for Ai Claims confirmed that Mr Pook was not involved due to his position on the claims side of the company." "Prior to his two years as claims director at Homeserve, Mr Pook spent four years as Homeserve's international business development director and seven years in senior director roles at retailer the Game Group." I'm going with Peel Hunt for the time being, 220p then even lower after Xmas IMO.
11/11/2011
08:28
nasprey: "Richard Harpin yesterday admitted the company had "lost its focus" on customer service" - Thats a pretty big deal for a company who's core is customer service.." I really like how they describe the blatant mis-selling and dodgy phone tactics that every man and his dog has experienced first hand via their phone marketing and which their profits rely on as "Mr Harpin said: "When we got the Deloitte report, we expected to get a clean bill of health but they said there were a few issues we needed to tighten up." Published: Today HOMESERVE chief executive Richard Harpin yesterday admitted the company had "lost its focus" on customer service. He vowed to win back the hearts and wallets of punters across the country - and sort out the share price. Outbound sales calls from a centre at the middle of an internal investigation may not restart for weeks. But "inbound" sales to customers ringing up restarted at the weekend. Mr Harpin told Sun City: "There have been some scary headlines. But we're clearly trying to get things sorted, and we are making progress." Homeserve's market value has crashed since The Sun first revealed fears of a mis-selling scandal at the company's main call centre in Walsall, West Midlands, two weeks ago. Shares on Wednesday night were sitting 50 PER CENT below their value at the start of the month. That triggered a stock market statement from Homeserve yesterday - and Mr Harpin's first public comments since our story broke. He said an internal investigation by accountants DELOITTE found "issues that needed to be tightened up" in the Walsall call centre - as we revealed. But he insisted only 153 customers out of THREE MILLION have since rung the company to cancel their insurance policies - for everything from blocked drains to faulty boilers. He confirmed staff were now being re-trained, and the exec in charge of Homeserve's business in the US is flying back to lead the turnaround here. Mr Harpin said: "When we got the Deloitte report, we expected to get a clean bill of health but they said there were a few issues we needed to tighten up. "They said there is no widespread systemic mis-selling in Homeserve, but there were some pockets or issues where we can improve. It's disappointing and I'd be the first to admit we lost focus. We found things no one can be proud of in our business." But he said: "I want people to understand that Homeserve is absolutely a customer-focused business. That is right at the top of our agenda." Homeserve's shares leapt 17 per cent yesterday to 256p. They were trading at over 483.5p at the end of October. Mr Harpin refused to comment on why he thought Homeserve had lost its way. Industry sources have told Sun City Homeserve has mulled a tie-up with ACROMAS - the owner of the AA and SAGA. Mr Harpin denied any talks with Acromas' private equity owners. Andy Brown, analyst at PANMURE GORDON, said uncertainty would hang over Homeserve until the Financial Services Authority decides on any penalty. He said: "With ongoing share price weakness, an update on its UK sales is welcome. The risk of mis-selling issues remains unknown but real."
11/11/2011
08:12
nasprey: Still don't know if I'm convinced... I listened to the phone conference yesterday and it seems to be a whole lot of positive spin. So what they have only lost 153 customers because of this? I never expected existing customers (who have probably never needed to make a claim yet) to actually leave with immediate effect simply due to bad press just before xmas. The majority of the customers probably won't be aware that anything is even going on at Homeserve, it's the new business that will take the hit. They gave the impression that the FSA investigation will not happen, but they didn't say for sure. Definitely worth a listen to the conference if you haven't already, make your own mind up. They also said international business won't be affected and '1 or 2' international partners raised issues and are now satisfied, but to me it doesn't paint a great picture of the UK business now they lost £500m off their share price in a week,rumours of FSA investigations and proven mis-selling on a massive scale. Not to mention that the people that wrote the original scripts for the phone team are now in charge of re-writing the new scripts... IMO they won't be going bust (this month), but this has much further to fall. Any bounce is just a temporary reaction to the spin and people piling in because it looks mega cheap. This was proven yesterday when it rocketed to over 24%, then when buyers actually starting thinking about what has actually changed since the day before....nothing?, it quickly fell back to 17%. All thats happened so far is they have stopped the share price freefall by saying all is ok! But it isn't. They are't going to admit that though.
09/11/2011
13:10
bobsidian: A dangerous share. To publicly announce a suspension of all sales activity - temporary though it may be - is a major red flag. In this day and age and in this economic and financial environment misselling can mean "death" to a company if the company lacks access to substantial financial resources. The company may have been forced to take such interim action as announced under threat of further enquiry by the FSA. It would not be surprising to subsequently discover that the precipitous share price fall is warning of further to come and in the not too distant future. Though seldom done it may be prudent to announce the suspension of the share pending the outcome of any subsequent enquiry. In the absence of such a suspension the share price could continue its precipitous fall with little abatement. The big unknown is just how endemic any dubious practice has been in the day to day operations of the company and how far reported financial performance has been influenced by any such dubious practice.
Homeserve share price data is direct from the London Stock Exchange
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