The center auto-receives applications for oversized garbage
collection and offers online payment service for garbage disposal
fees via LINE
TOKYO, July 8, 2024
/PRNewswire-PRWeb/ -- transcosmos and transcosmos online
communications are proud to announce that on June 7, 2024, the two companies offered an online
payment feature of KANAMETO ECO, an application system for
oversized garbage collection powered by LINE, to Kohoku wide area
administration business center—an administrative services center of
the Kohoku administrative district in Shiga prefecture, helping the
center offer citizens an online payment service for oversized
garbage collection fees via its official LINE account.
KANAMETO ECO is a new feature added to
KANAMETO, a LINE-powered Government Digital Transformation (DX)
tool which today is empowering more than 220 local governments.
Kohoku wide area administration business center is the first user
among all local public partial and wide-area cooperatives in
Japan.
Kohoku wide area administration business center is a local
public partial cooperative that covers Nagahama and Maibara cities
in Shiga prefecture. The center manages garbage and night-soil
collection & disposal services as well as crematoriums in the
district. On March 24, 2023, the
center opened a LINE official account (account name: Kohoku Wide
Area Administration Business Center), and implemented KANAMETO ECO
on March 15, 2024. With KANAMETO ECO,
service users can complete the entire process for disposing
oversized garbage from submitting an application, and rescheduling
to cancelling the application all on LINE.
Starting June 7, 2024, Nagahama
and Maibara citizens who wish to apply for an oversized garbage
collection service can use the newly adapted online payment feature
of KANAMETO ECO to settle collection fees online within the LINE
app. Users can choose a preferred payment channel from credit
cards, PayPay and LINE Pay. Previously, users had to purchase
garbage disposal tickets to use and pay for the collection service.
Now that they have two options for the payment—use the disposal
tickets or pay online—the new service boosts user convenience.
On the designated online form, which users can access from the
center's LINE official account, users select the area they live and
preferred collection date, as well as type and number of items.
There is a limit per booking request for each garbage collection,
which is shown on the item selection page, so by default, users
cannot proceed to the next step if the number of items exceeds the
set limit. The system then automatically calculates the collection
service fees based on the type and number of items entered. Users
can send the application form to the center after adding detailed
information such as contact information, collection site, etc.
The center also has deployed a review & approve feature,
with which center staff can review the entered information on the
KANAMETO ECO's admin page to confirm the request. Each user will
receive a message once their application is approved or rejected.
If a user's application is rejected, they will receive a
cancellation message explaining the reasons for the rejection. Once
the application is approved, users will receive a confirmation
message and link to the online payment page where they can settle
the fees online.
KANAMETO ECO is a new feature added to KANAMETO, a LINE-powered
Government Digital Transformation (DX) tool which today is
empowering more than 220 local governments. Kohoku wide area
administration business center is the first user among all local
public partial and wide-area cooperatives in Japan. By expanding KANAMETO features even
more, transcosmos and transcosmos online communications will
continue to help governments drive their DX initiatives, and
ultimately optimize communication between local governments and
their citizens.
(About KANAMETO ECO)
KANAMETO ECO is an application system for oversized garbage
collection services developed under the joint project of LY
Communications Corporation and transcosmos online communications
inc. The two companies developed KANAMETO ECO based on the Fukuoka
City Oversized Garbage Collection Service LINE Official Account, a
LINE account which went into full operation in 2019 based on the LY
Communications and Fukuoka city's
agreement, the Comprehensive Partnership Agreement on Community
Collaboration Projects. Once local governments deploy KANAMETO ECO,
their citizens can apply for their local garbage collection
services 24/7 online via their government's LINE official account.
KANAMETO ECO is also equipped with an online payment processing
feature, enabling citizens to pay garbage collection service fees
online with PayPay, LINE Pay, credit cards, and more. (URL:
https://kanameto.me/eco/index.html)
(About transcosmos online communications inc.)
transcosmos online communications inc. was founded in May 2016 as a joint-stock company between
transcosmos inc. and LINE Corporation (currently LY Corporation).
In October 2017, the company received
investment from Salesforce Ventures, an investment arm of
salesforce.com, Inc. Powered by LINE's platform user base and
transcosmos's sales and development capabilities, a GovTech venture
business transcosmos online communications continues to deliver
various solutions and services that help governments build a better
and stronger relationship with their residents. In September 2017, transcosmos online communications
released KANAMETO, its proprietary LINE-powered Government DX tool.
Visit us here (no translation available):
https://transcosmos-online.com/
About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have
combined superior "people" with up-to-date "technology" to enhance
the competitive strength of our clients by providing them with
superior and valuable services. transcosmos currently offers
services that support clients' business processes focusing on both
sales expansion and cost optimization through our 181 bases across
35 countries/regions with a focus on Asia, while continuously pursuing Operational
Excellence. Furthermore, following the expansion of e-commerce
market on the global scale, transcosmos provides a comprehensive
One-Stop Global E-Commerce Services to deliver our clients'
excellent products and services to consumers in 46
countries/regions around the globe. transcosmos aims to be the
"Global Digital Transformation Partner" of our clients, supporting
the clients' transformation by leveraging digital technology,
responding to the ever-changing business environment. Visit us here
https://www.trans-cosmos.co.jp/english/
Media Contact
transcosmos inc. Public Relations & Advertising Department
Email: pressroom@trans-cosmos.co.jp
Public Relations Department, transcosmos online communications
inc.
Tel: +81-3-5904-9091 Email: pr@transcosmos-online.com
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SOURCE transcosmos inc.