TORONTO, March 28, 2017 /CNW/ - Redknee Solutions Inc.
("Redknee" or the "Company") (TSX: RKN) today provided additional
information on its previously announced Strategic Plan, which is
aimed at creating a strong platform for long-term growth,
simplified operations, and sustained profitability. The Company
will also host a conference call to discuss the plan on
March 29th, 2017 at 8:30 AM EDT. All interested parties are invited
to join.
Danielle Royston, Redknee's
Interim CEO, will be implementing a critical strategy from the ESW
Capital playbook, the Customer Success program. In the ESW Capital
model, long-term business health is predicated on most, if not all,
of the installed base, as measured by revenue, indicating that
their relationship with and investment in Redknee generates a
positive return. Achieving this success level is critical to the
model as it enables both installed base growth and creates a
foundation to ultimately enable profitable new customer
acquisition.
Ms. Royston's strategic customer success plan focuses on:
- Investing in staffing a series of cross-functional strategic
account teams to drive customer success with key accounts. Redknee
expects that these teams will constitute 200 people in aggregate,
most of whom are not currently with the company.
- Redknee will invest approximately $100M in its R&D over a three year period
from 2017 to 2019 to close product gaps associated with customer
success issues.
- Customer success will be the immediate business priority with a
long term goal of 100% success.
Conference Call Details:
DATE:
|
Wednesday, March 29,
2017
|
|
|
TIME:
|
8:30 a.m.
(EDT)
|
|
|
DIAL IN
NUMBER:
|
(647) 427-7450
(888) 231-8191
|
|
|
CONFERENCE
ID:
|
97971076
|
TAPED
REPLAY:
|
(416) 849-0833 or
(855) 859-2056
Available until 12:00 midnight (EST) Wednesday, April 5,
2017 Reference number:
97971076
|
|
|
LIVE
WEBCAST:
|
www.redknee.com
or http://bit.ly/2nrTnIh
Webcast will be
archived for 90 days
|
About Redknee
Redknee monetizes today's digital world. We provide a complete
portfolio of mission-critical monetization and subscriber
management solutions, including real-time billing, charging, policy
and customer care modules, which allow Communications Service
Providers to charge for things in new and innovative ways and
create a unique user experience. Available on premise, cloud-based,
or as a Software-as-a-Service, Redknee's low-risk, flexible
solutions power more than 250 businesses across the globe.
Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the
parent of the wholly-owned operating subsidiary Redknee Inc. and
its various subsidiaries.
References to Redknee refer to the combined operations of those
entities. For more information about Redknee and its solutions,
please go to www.redknee.com.
SOURCE Redknee Solutions Inc.