SANTANDER CUSTOMER'S EXPERIENCE:
Why do I bank with these people.
Going to go with another bank and eventually close our savings with these. |
SANTANDER CUSTOMER'S EXPERIENCE:
Santander stop payments & give no reason for doing so.
Santander Fraud Team seem to have a habit of blocking my account should I have the temerity to try & transfer money to a competitors bank even when you have sent money to this bank recently. Why Santander do you do this? & why can I not speak to a member of your team?
Apparently it is not them but a robot that is to blame not me mate! Then sack the robot because it doesn't know what it is doing. I now have over £40,000 stuck in my Lite account earning 0 % interest, nice one Santander. I feel like I have been stitched up & hung out to dry all because I wanted to transfer some funds. Shame on you Santander. |
SANTANDER CUSTOMER'S EXPERIENCE:
Absolutey terrible
Made a fair clean bank switch from my account with TSB and I wish I hadn’t I did this for the promotional offer of £185 which they heavily advertised I had met all the criteria only to be told that the switch had been initiated a day before the offer was made. Left a really bad taste in my mouth to say the least ... Very poor bank wouldn’t recommend to anybody. |
SANTANDER CUSTOMER'S EXPERIENCE:
Shocking...
Never bank with these go somewhere else. |
SANTANDER CUSTOMER'S EXPERIENCE:
Santander Peckham - avoid at all costs.
Santander Peckham has threatened me and harassed me on no caller id and asking me to delete my review which Ive wrote on google which was honest review. Ive told them if you keep harassing me i will take this further. |
brenda
lets have your real monicker and give us the names of all the people who have been let down according to your posts??
i smell a disgruntled person who has been hurt by santander and now wants to start trouble.. |
SANTANDER CUSTOMER'S EXPERIENCE:
Blocking incoming payments.
I have been waiting for 2 weeks for Santander to unblock an incoming payment (my wage) and I have had no real help from customer service.
I will be closing my account after receiving this money; avoid this bank!! |
SANTANDER CUSTOMER'S EXPERIENCE:
Santander keep blocking payments …
Santander keep blocking payments on numerous occasions u phone up and they ask lots of questions asking if I'm coerced when all I want to do is transfer to my other account which is a savings account. The agent had put me on hold for over 40 minutes saying he needs to run it with his manager and call me back. Now looking at a new bank account and as soon as my wages go in a few weeks time will be closing, ones wages, benefits etc are being made into new account and then I'll close the 3 accounts. |
SANTANDER CUSTOMER'S EXPERIENCE:
Terrible bank
Just use monzo, revolute or barclays instead |
SANTANDER CUSTOMER'S EXPERIENCE:
Blocking incoming payments.
I have been waiting for 12 days for Santander to unblock an incoming payment. Customer service say they are doing additional checks but cannot say when my payment will be released because it it is an automatic system which they cannot access. I am having to use savings to pay bills.
Shame on you Santander for treating me this way. |
SANTANDER CUSTOMER'S EXPERIENCE:
Santander Switch Scam
I switched my current account from FirstDirect to Santander and was looking forward to the £185 switch fee bonus...Today I received a message from Santander asking me to call them...They explained that whilst they'd be happy to switch me they could no longer pay me the £185 joining fee because as today's date they no longer have that offer on...I wonder whether they just play a numbers game and assume that X numbers of people will carry on with the switch regardless of them withholding the £185 switch fee... |
SANTANDER CUSTOMER'S EXPERIENCE:
They just want to take money
I've graduated and they won't give me a graduate account. They expect me to have a certificate immediately. I have proof of graduation but its been rejected as they don't want me to have free overdraft. Poor. |
SANTANDER CUSTOMER'S EXPERIENCE:
New customer first day and already they…
Blocked my account ... Absolutely terrible regret. |
SANTANDER CUSTOMER'S EXPERIENCE:
Constantly blocking my business account…
Constantly blocking my business account when I am trying to transfer money to my other account. Absolutely horrible bank! |
SANTANDER CUSTOMER'S EXPERIENCE:
My accounts been froze
My accounts been froze
Santander can ... stick it where the sun don't shine I've gone back to Nat West. |
SANTANDER CUSTOMER'S EXPERIENCE:
Don't use this bank
Don't use this bank if you transfer money they will block your card ... and they don't care if you need food or water or even pay bills. |
SANTANDER CUSTOMER'S EXPERIENCE:
DO NOT DEAL WITH SANTANDER!!!!!
Absolute sharks …
They charged me interest 3 times in the space of 1 week and the agent could not articulate why.
... I asked for a manager and was refused.
FSA need to investigate these sharks...
Do NOT bank with this bank. Stay with the pros instead. |
SANTANDER CUSTOMER'S EXPERIENCE:
Transfers of large amounts
We tried to pay our outstanding balance on our holiday and 3 times this was refused. I have ample money in the account to cover it. This is the 2nd time we have experienced this and previously when buying a vehicle Santander refused to pay and we had to visit the local branch 3 times before the transfer went through. |
SANTANDER CUSTOMER'S EXPERIENCE:
DO NOT DEAL WITH SANTANDER!!!!!
Definitely the worst organisation I have ever had to deal with.
It's hard to believe how awful and immoral this 'bank' is.
.... Utterly useless, disgraceful, scummy, trashy company.
.... This is not a company, this is not anything. This brand is beyond evil and if you are with them. GET OUT! |
SANTANDER CUSTOMER'S EXPERIENCE:
No Service or Decency.
No Customer Service, ... an evil disgrace of a business. Avoid at all costs. |
SANTANDER CUSTOMER'S EXPERIENCE:
Coincidence? No.
I fear there's hundreds out there in same situation.
You just need to read the negative reviews in the past 96 hours on here to realise something is amiss - and it's not the customers.
...Out of the blue, just like that, decided to block me out of my own account? For no valid reason.
At this vital time when I need access to my account! (I really can't stress this enough without explanation).
...Getting in contact with FCA, no mucking about. |
SANTANDER CUSTOMER'S EXPERIENCE:
Poor access to own account
I was trying to renew my motor insurance online with RAC. I attempted to pay twice and on both occasions it was declined by Santander. There are more than sufficient funds in my current account to cover the relatively small amount. My husband made the transfer with no problems from his Barclays account. Another time we had a very embarrassing experience when trying to buy a motorhome from a private seller. We had to visit Santander in person 3 times before they would release our money and the seller obviously became concerned. I note that Santander scores poorly on reviews and I think it may be time for me to consider changing banks. |
SANTANDER CUSTOMER'S EXPERIENCE:
Cards cancelled whilst in Texas
Recently while in Texas, Santander blocked both my credit and cash cards.
They do not have to tell that your cards are blocked!
You only find out when they are refused.
... I am 82 years old and travelling solo. Thanks to the kindness of strangers I managed for the last six days of my holiday. |
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