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Bittrex Global announced the winding down of all trading activities to be effective on Monday, December 4, 2023. Following this decision, customers will have the option to withdraw their assets, marking the initiation of the winding-down process. This strategic measure ensures a systematic and organized conclusion to their trading operations.
Bittrex Global acknowledges that the decision to wind down operations may raise concerns among our valued customers. They want to assure our customers that we are committed to facilitating a smooth and transparent wind-down process.
What Comes Next: A Forward Outlook
Trading activities on Bittrex will be suspended. Suspension of Trading on Bittrex Global Starting December 4th at 18:00 UTC: Customers are to ensure the completion of transactions before termination. The client relationship with Bittrex Global will conclude at this time, with all platform activities disabled except for the withdrawal feature.
Important Update on USD Holdings: Direct withdrawal of USD holdings is currently unavailable for Bittrex Global customers. To facilitate withdrawals, customers are to kindly convert their USD balance into either EUR or cryptocurrency. It is imperative to complete this conversion process before Monday, December 4th.
Conclusion of Referral Program: The Bittrex Global Referral Program is officially concluded, and reward accrual is discontinued with immediate effect. All rewards earned from trades executed up to and including November 19, 2023, will be disbursed in the upcoming days.
Promotional Initiatives Update: As of now, all promotional activities have been concluded, and transactions will be subject to the standard Bittrex Global fee schedule.
Deposit Advisory: Customers are to kindly refrain from initiating any deposits on our platform at this time, as we cannot ensure their secure receipt. Sending a deposit may pose a risk of permanent loss due to potential transfer complications.
Withdrawals Update: While there is currently no set deadline for customers to withdraw funds from Bittrex Global following the suspension of trading on December 4, 2023, customers are strongly advised to initiate withdrawals promptly. It is worth noting that a withdrawal deadline may be established by the liquidators at a later date.
Customer Support: The dedicated Bittrex customer support team is available to address any inquiries or concerns customers may have during this transition. For personalized assistance, customers should kindly submit a support ticket at https://global.bittrex.com/Home/Support.
Data Protection: The safeguarding of customers personal information remains of utmost importance to the platform, and they assure their customers they are committed to handling their data in strict accordance with our privacy policy. Customers should feel free to contact help support in case they need help.
Your Privacy Matters
Ensuring the utmost security of customers’ personal information is a top priority, according to Bittrex Global, and they want to assure their unwavering commitment to handling customers’ data in full adherence to privacy policies. In case any customer has concerns about the security of his or her data, Bittrex encourages them to promptly connect with their specialized support team. According to Bittrex, the customer’s peace of mind is their priority.
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