Rangers Int Share Discussion Threads

[adrianm] 13/10/2000 15:55

If the upgrade doesn't work the problems is usually that the Internet configuration is set from a script. The software cannot detect this type of install and will drop back to the original port.

Another problem can be that the connection on port 80 times out. Trying pressing F5 (if using IE) a couple of times after the "Connecting ..." message comes on.

[technet] 13/10/2000 15:53

AM
no joy I'm afraid. I get slightly more than zz is getting, but still no IG Deal.

I'll call Daryl on Monday and see if we can fix.

On a "Technical" side are you interested in trying to get this fixed with a software patch as I believe that's the only way it will work or are your developers tied up with your Product Development Cycle?

[zzaxx99] 13/10/2000 15:46

AdrianM,

I've tried that link, but I'm still getting the same problem - Charts works fine, Live Prices stops at "Loading market", Deal stops at "Connecting on 1 to Dealer Server" and News clears the window after loading, but doesn't display any news.

Any ideas? This is 1.1 build 43, after going through the upgrade link. I'm on the "safe" side of a corporate firewall, so I can't really discuss this with the firewall people. On the other hand, I have no problem running Java applets for Banking apps etc.

Steve/

[adrianm] 13/10/2000 15:25

For firewall problems try this link

[technet] 13/10/2000 15:22

AM - Hmmmm ... strange that it won't drop down to port 80 as it refuses to connect. Thanks for time on this. Is it worth me pursuing this one-to-one with one of your senior engineers, bearing in mind that I can do nothing to change our firewall config.

[adrianm] 13/10/2000 15:14

Paul,

1.1 build 43 is the latest version on the Financial dealer

[charlie] 13/10/2000 15:07

Does anyone have any insight into when the spread betters are, or are not, running their own books on a stock?

Today I closed £25 a point (ie 2500 shares) on Innovation Group (a mid-250 stock) with each of Cantor and IG. I dealt with IG first and they did not seem to bother to do a matching trade in the market, perhaps because £25 is too small to bother? (But the official NMS on Innovation Group is only 2000 shares, and the largest size on the screen today is 2500 shares.)

However when I dealt with Cantor a couple of minutes later they definitely did a matching trade, they even waited for the fill before they would confirm my price.

This would seem to suggest that IG are running their own book on the stock but Cantor are not.

[technet] 13/10/2000 14:57

AM - understand. Do you know if I've got the latest version?
Cheers Paul.

[adrianm] 13/10/2000 14:54

TechNet,

The helpdesk have told me that you would like to be on the beta program. We have added you to it, there are no immediate plans for any new versions at the moment.

Sorry I missed your other posting, I have seen most IG related postings but I can only join in when they are of a technical nature. As a director of what is now a listed company I obviously have to be very careful what I say on-line.

[daniel] 13/10/2000 14:49

Please, does anyone use cfds with IGindex?
How good is it?

[technet] 13/10/2000 14:36

AdrianM
Spoke to them today and I believe someone was going to chat to you to confirm I'm on your beta program for proxy/firewall testing and future versions of the environment.

I actually tried to contact you a month or so ago with a thread on this BB but to no avail. I'm running version 1.1 Build 43 of IG Deal.

[adrianm] 13/10/2000 14:05

The latest version of the software works on port 80 if it can't get a connection to port 10000, it works a bit slower through port 80 which is why it prefers the 10000 one instead. Contact [e-mail] for download instructions or a CD for the latest version.

[technet] 13/10/2000 13:14

oddball - too true my friend, but these forums are quite addicitive in a sad sort of way :0)

[charter troll] 13/10/2000 13:05

oddball

You would have thought so wouldn't you - don't tell my employer!!!

CT

[oddball] 13/10/2000 12:53

TN: Thanks for the explanation. More questions but now is not the time nor the place. We probably both have better things to do and it probably will never affect me anyway but at least I have a better understanding of what your talking about.

One would assume that people who have difficulties with fire walls should be working and not posting on this board. :- ))

s.

[bouncer] 13/10/2000 12:48

Would someone please give me an example of the type of spreads that exist on IG or CityIndex.....for example...I was quoted 516/519 for BLM this morning by my broker.....if I wanted to deal with the spread firms....what would the spread likely be at those prices......

[zzaxx99] 13/10/2000 12:44

5 to 10 minutes???!! Ye gods, what does it do in that time? Oh well, I'll give it another go....

Thanks.

[biffer] 13/10/2000 12:29

zzaxx99, you have to be a bit patient as I find it can take about 5 to 10 minutes sometime to load up.

However, if it doesn't load you could try going through their "having problem's" link as that sorted out a similar problem that I had in starting up the software.

[zzaxx99] 13/10/2000 12:17

What was the symptom of the IG software not working - I've just loaded it and Live Prices displays Loading market..., but that's as far as it gets. Live Dealing doesn't seem to do anything - there are menu blocks but they're greyed out. Are these the same symptoms others got?

[alex69] 13/10/2000 12:08

Can't see the logic behind the client either. Couldn't they do via web forms like anyone else? This also forces you into M$oft whereas many of us are on Unix.

[clueless] 13/10/2000 10:39

I can't get IG from work either (other than the sport site)
Anoys me a bit that they have to make these things so elaborate & not also have a normal version

[technet] 13/10/2000 10:10

Cheers - will have a look.

On a separate note - latest IG Client still doesn't work through our Firewall. Shame, looks like we've closed too many ports for it too work through.

[oddball] 13/10/2000 08:52

TN & All:

New platform from CMC, different trading in the sense of market depth but only with CMC clients and many more details. It looks far more user friendly. Check out the site.



s.