RZESZĂ“W, Poland, LONDON and HONG
KONG, June 26, 2016
/PRNewswire/ --
'Happy customers created the
G2A Marketplace'
G2A.COM Limited was named winner of the Outstanding Customer
Service Team at the 2016 Global Business Excellence Awards. This
brings to six the number of International awards won in 2016 during
a time of rapid innovation and growth for G2A.
(Photo:
http://photos.prnewswire.com/prnh/20160626/383421 )
Commenting on G2A.COM as the winner in the Outstanding
Customer Service Team category, the chairman of the judges
said: "Digital gaming marketplace company G2A.com, manages the
expectations of its 6.4 million customers worldwide by investing
heavily in a high performing, multi-lingual customer service team.
The team must be congratulated for providing a 24/7 service in 8
languages. On top of this, they send out a phenomenal 200,000
emails a day and have achieved a response time of 10 minutes for
emails and five minutes for 'live' chat, which is quite amazing. By
supporting its customer service staff with a healthy lifestyle
programme and continuous training, G2A.com has created a winning
team with a reputation for excellence."
G2A.COM is a multi-award winning transformational company that
is the world's fastest growing digital gaming marketplace, offering
30+ thousand digital gaming products on one website:
http://www.g2a.com http://stevieawards.com/
http://www.gbeawards.com/. G2A employs 580+ professionals from 30
different countries, speaking 24 languages. G2A serves 10 million
customers and welcomes 250 thousand new customers monthly. G2A
developed 100 global payment method options with G2A Pay and offers
a 100% guarantee with G2A Shield. G2A.COM offers 24/7 support with
native speakers and a multi-cultural customer experience
available 24/7. https://uk.trustpilot.com/review/g2a.com,
http://stores.ebay.de/g2astore. Because of this innovation and
focus on customers, G2A won a Global Excellence Award for
Outstanding Fast Growing Business in 2016.
http://www.gbeawards.com/previous_winners.asp
The Global Business Excellence Awards pride
themselves on having a large panel of independent expert judges who
select winners according to strict criteria for each category and
sector; focussing on financial results, innovation, customer,
employee, investor and community benefits.
Upon receiving the Award, G2A.COM
CEO, Bartosz Skwarczek
said: "It's a great honour for G2A. We are so pleased that
international judges noticed our constant hard work to deliver the
best customer service in the world. It's awesome news. Happy
customers created the G2A Marketplace
https://www.g2a.co/press
G2A.COM Head of Global Support, Jacek
Chmielecki, explained: We are doing everything possible
to make our customers happy and to provide them with outstanding
experiences. This award motivates us to work even harder to develop
ourselves and our services to an even higher level."
The Global Business Excellence Awards are one of the world's
highest profile awards and winning this accolade speaks volumes
about the quality of your work. Due to their high profile, the
Awards attract a wide range of entries from across the world, from
large international PLCs and public sector organisations to dynamic
and innovative SMEs. The winners all have one thing in common -
they are truly outstanding at what they do and G2A.com Limited have
proved this by winning the Global Business Excellence Award
2016.
PRESENTATION LINK
Author: Jacqueline Purcell -
jpurcell@G2A.com