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[bigbigdave] 27/3/2024 08:26

27 March 2024


Sorted Group Holdings Plc

("Sorted" or the "Company" or the "Group")


Renewal of M&S Contract


Sorted Group Holdings Plc (AIM: SORT), a leading provider of delivery experience and post-purchase technology, is pleased to announce it has entered into a 12-month renewal agreement with the retailer Marks and Spencer Group PLC ("M&S"). The renewal marks a continuation of M&S's commitment to accelerating the growth and consistency of its delivery operations underpinned by Sorted's cloud-based technology, and is based on a continuation of the commercial terms of the existing agreement.


The Company has enjoyed a successful partnership with M&S since 2021. The retailer uses Sorted's 'Ship' carrier management software to integrate its carrier services across multiple distribution centres into one platform, and Sorted's 'Track' post-purchase experience software to monitor performance across in-flight shipments, enabling the retailer to own the customer delivery communication experience.


Carmen Carey, CEO of Sorted, commented: "Marks & Spencer has a long legacy of providing brilliant customer experiences, and the move to an increasingly online world shouldn't disrupt that. We are thrilled to be a part of their journey, and the renewal is recognition of our continued partnership and approval of our strategy."

[bigbigdave] 27/3/2024 08:15

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