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PRU Prudential Plc

831.40
-3.60 (-0.43%)
28 Mar 2025 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Prudential Plc LSE:PRU London Ordinary Share GB0007099541 ORD 5P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -3.60 -0.43% 831.40 832.20 832.40 847.20 828.20 830.00 8,692,055 16:35:27
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Life Insurance 12.19B 1.7B 0.6432 12.94 22.08B

Prudential Fined GBP23.9 Million Over Nonadvised Annuities Sales Failures

30/09/2019 11:31am

Dow Jones News


Prudential (LSE:PRU)
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   By Adria Calatayud 
 

The U.K.'s Financial Conduct Authority on Monday fined Prudential PLC (PRU.LN) 23.9 million pounds ($29.3 million) for failures related to nonadvised sales of annuities.

The regulator said the U.K. insurer failed to ensure that its customers were informed that they may get a better deal and failed to take reasonable care to organize and control its affairs in breach of its obligation to ensure fair treatment of customers. The company also failed to ensure that documentation used by call handlers was appropriate and failed to monitor calls with customers properly, the FCA said.

These shortcomings relate to the period between July 2008 and September 2017, the regulator said.

Prudential's nonadvised annuity business focused on selling annuities directly to existing Prudential pension holders, but companies are required to explain to customers that they may get a better rate if they shop around on the open market, the FCA said.

 

Write to Adria Calatayud at adria.calatayudvaello@dowjones.com

 

(END) Dow Jones Newswires

September 30, 2019 06:16 ET (10:16 GMT)

Copyright (c) 2019 Dow Jones & Company, Inc.

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