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NET Netcall Plc

105.00
1.50 (1.45%)
01 Apr 2025 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Netcall Plc LSE:NET London Ordinary Share GB0000060532 ORD 5P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  1.50 1.45% 105.00 103.00 107.00 105.00 103.50 103.50 109,511 09:31:32
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Information Retrieval Svcs 39.06M 5.85M 0.0355 29.58 170.9M

Netcall PLC Final Results (6913O)

24/09/2013 7:00am

UK Regulatory


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TIDMNET

RNS Number : 6913O

Netcall PLC

24 September 2013

24 September 2013

NETCALL PLC

("Netcall", the "Company", or the "Group")

Audited results for the year ended 30 June 2013

Netcall plc (AIM: NET), a leading customer engagement software provider, today announces its audited results for the year ended 30 June 2013.

Financial Highlights

   --      Revenue increased 10% to GBP16.1m (2012: GBP14.6m) 
   --      Adjusted EBITDA(1) increased by 22% to GBP4.24m (2012: GBP3.47m) 
   --      Adjusted earnings per share(2) increased 25% to 2.56p (2012: 2.04p) 
   --      Dividend of 0.7p per share proposed, an increase of 40% (2012: 0.5p per share) 
   --      Revenue of a recurring nature(3) of GBP10.7m corresponding to 66% of total revenue 

-- Cash generated from operations increased 25% to GBP4.89m (2012: GBP3.90m) before acquisition and reorganisation payments

   --      Profit before tax increased 10% to GBP2.26m (2012: GBP2.05m) 
   --      Basic earnings per share increased 11% to 1.65p (2012: 1.49p) 
   --      Debt-free balance sheet with net cash funds of GBP9.19m (2012: GBP8.43m) 

1) profit before interest, taxation, depreciation, amortisation, acquisition and restructuring expenses and share-based charges

2) earnings per share before amortisation of acquired intangible assets, acquisition and restructuring expenses, share-based charges, adjusted to a standard rate of corporation tax

   3)     revenue from SaaS and support contracts 

Operational Highlights

-- Launch of next generation Liberty platform, including hosted version lending to greater recurring revenue opportunities

-- High ratio of sales to existing customers demonstrates high levels of customer satisfaction and deeper levels of engagement

-- Successful integration of Serengeti Systems Ltd ('Serengeti'), broadening the Group's skill set and enhancing ability to take on larger projects

-- Good demand for our SaaS and BPM solutions driven by a strengthening private sector performance

Henrik Bang, CEO of Netcall, commented,

"The successful execution of our strategy has delivered another year of solid growth for Netcall. We have seen continuing good demand for our product portfolio, driven principally by a strengthening private sector and orders for our Business Process Management ('BPM') and SaaS solutions. As a result, the Group delivered revenue growth of 10% and adjusted earnings per share growth of 25% in the year.

"Order inflow momentum remains strong as we enter the new financial year. We continue to benefit from a growing sales pipeline as the requirement for increasingly sophisticated end-to-end customer engagement solutions drives demand for our broadening range of capabilities and solutions. With a robust financial position, the Board continues to evaluate acquisition opportunities to complement our organic growth. We remain mindful of the wider economic conditions, however with a clear growth strategy in place and continued successful execution, we are confident in a positive outcome for the year ahead."

For further enquiries, please contact:

 
 Netcall plc                                      Tel. +44 (0) 330 
                                                      333 6100 
 Henrik Bang, CEO 
  Michael Jackson, Chairman 
  James Ormondroyd, Group Finance Director 
 
 finnCap Limited (Nominated Adviser and Broker)    Tel. +44 (0) 20 
                                                         7220 0500 
 Stuart Andrews, Corporate Finance 
 Victoria Bates / Simon Johnson, Corporate 
  Broking 
 
 Newgate Threadneedle                              Tel. +44 (0) 20 
                                                         7653 9850 
 Caroline Evans-Jones / Hilary Millar / Heather 
  Armstrong 
 

About Netcall plc

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating intelligent contact handling, workforce management, business process management, customer relationship management and enterprise content management. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 700 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and leading organisations including Interflora, Lloyds TSB, Cineworld, Interserve, Orange, Prudential, British Sugar, and Thames Water.

For further information, please consult the Netcall website: www.netcall.com.

Introduction

This has been another period of solid growth for Netcall as we continue to successfully execute our growth strategy. During the year we improved the product offering through the launch of our next generation platform, Liberty, further extended the customer base and completed the integration of our latest acquisition, Serengeti.

We have seen continuing good demand for our product portfolio, driven principally by a strengthening private sector and orders for our Business Process Management ('BPM') and SaaS solutions. As a result, the Group delivered revenue growth of 10% and adjusted earnings per share growth of 25%.

The Group's profitability is underpinned by the two thirds of its revenues that are recurring in nature, resulting in strong cash generation of GBP4.9m from trading during the period. The Group remains debt free with an increased net cash position of GBP9.2m at 30 June 2013.

As a result of this substantial increase in profitability and cash flow, the Board proposes a 40% increase in the dividend to 0.7 pence per share.

Private and public sector organisations' desire to transform customer engagement continues to drive demand for our innovative solutions which enable them to deliver a better quality of service to their customers while improving internal efficiencies and reducing costs. As such, we continue to see growing interest for our suite of software solutions which deliver rapid return on investment for our customers.

Netcall has continued to secure a growing level of orders from new customers, with new wins including Spire Healthcare and Oxford City Council.

Up and cross-sales to the existing customer base remain strong, representing the majority of new order inflow, and are evidence of our deepening engagement within our customers' businesses and an endorsement of the high level of customer satisfaction we enjoy.

With an increased market opportunity and growing pipeline, we continue to invest in enhancing and broadening our end-to-end customer engagement product suite to ensure we continue to offer new valuable solutions to our customers. The most significant product development in the period was the launch of a major upgrade of our platform which includes an embedded version of our BPM suite together with tighter product integration and an updated technology stack.

Targeted acquisitions remain an important pillar of our growth strategy as we look to augment organic growth with acquisitions. During the year, we acquired Serengeti, a provider of Enterprise Content Management ('ECM') and Customer Relationship Management ('CRM') software to the UK public sector, expanding the customer base and product portfolio. Serengeti has now been successfully integrated into the Group and the enlarged product portfolio is creating incremental new business opportunities.

Financial Review

Group revenue for the year increased 10% to GBP16.1m (2012: GBP14.6m) comprising underlying organic growth of 6% offset by a continuing reduction in the MovieLine service; and an initial nine month contribution from Serengeti.

An increasing proportion of new order inflow is for SaaS solutions and this shift in sales mix from product sales has a delayed revenue impact, while adding to the revenue visibility of the Group.

Revenue which is considered to be recurring in nature, derived from SaaS and support contracts, increased to GBP10.7m (2012: GBP10.0m) being 66% (2012: 68%) of total Group revenue and continues to exceed the Group's fixed operating costs.

The gross profit margin improved from 88% to 90% reflecting the benefit of continuing cost saving programmes.

Administrative expenses, before depreciation, amortisation, acquisition and reorganisation costs and share-based charges, increased to GBP10.2m (2012: GBP9.41m) as a result of the acquisition of Serengeti, higher incentive pay and a 1% increase in the fixed cost base.

Consequently, the Group recorded a 22% increase in adjusted EBITDA to GBP4.24m (2012: GBP3.47m) a margin of 26% of revenue (2012: 24%).

This adjusted EBITDA, after taking into account amortisation of acquired intangible assets of GBP1.04m, share-based payment charges of GBP0.51m, and, GBP0.24m acquisition and restructuring costs relating to Serengeti, resulted in profit before tax of GBP2.26m for the period (2012: GBP2.05m).

The Group tax charge was GBP0.27m (2012: GBP0.24m) and effective rate of tax of 12% (2012: 12%). The effective rate of tax was driven by the utilisation of previously unrecognised tax losses from prior years.

Adjusted earnings per share increased 25% to 2.56p (2012: 2.04p). Reported earnings per share increased 11% to 1.65p (2012: 1.49p).

Cash flow remains strong with cash generated from operations before acquisition and reorganisation payments increasing by 25% to GBP4.89m (2012: GBP3.90m), representing 116% of adjusted EBITDA (2012: 112%).

Expenditure on research and development including capitalised expenditure increased by 20% to GBP1.52m (2012: GBP1.27m) due to spending on product development. As a result capitalised software development expenditure was 48% higher at GBP0.46m (2012: GBP0.31m).

Total capital expenditure was GBP0.58m (2012: GBP0.51m); the balance after capitalised development, being GBP0.12m (2012: GBP0.20m) relating to corporate facilities.

The Company purchased 0.89 million of its own shares during the period for GBP0.25m; as a result it now holds 1.87 million ordinary shares in treasury.

The Company used GBP1.95m of cash during the period in acquiring Serengeti, comprising GBP2.39m cash, offset by GBP0.44m cash acquired within the business. In addition to the cash already paid, a liability for remaining contingent consideration of GBP92,000 had been recorded resulting in a total consideration of GBP2.48m.

As a result of these factors, cash increased to GBP9.19m at 30 June 2013 (30 June 2012: GBP8.43m). The Group continues to maintain a debt-free balance sheet.

A dividend in respect of the year ended 30 June 2013 of 0.7 pence per share, amounting to a total dividend of GBP0.84m is to be proposed at the Annual General Meeting on 21 November 2013.

Business Review

Organisations today face the balancing act of having to improve the quality of their customer engagement while also being required to improve operational efficiencies and reduce costs.

Channels through which customers can interact with organisations continue to proliferate (web, mobile, social media, webchat, telephone and SMS) and for many businesses, this means they must support all of these channels, manage multiple, complex requests quickly and do so more efficiently whilst delivering repetitive positive customer experiences. Simultaneously, organisations operate in an increasingly complex environment with changes in customer behaviour combined with stricter regulation and growing compliance requirements.

To navigating through these challenges, organisations are looking to improve their end to end customer engagement processes. Netcall's platform provides a suite of innovative software solutions which support organisations' integrated end to end customer engagement strategies. Our platform also provides the ability to gather relevant customer information required to create improved customer engagement strategies and relationship programmes with the aim of continuously improving customer service, retention and acquisition.

Our Liberty platform also includes multi-channel contact handling solutions designed to improve customer interactions supported by BPM and workflow capabilities enabling the implementation of consistent, compliant and efficient business processes underpinned by management information to track and monitor business performance.

This is supported by our workforce optimisation solutions, which simplify staff forecasting and planning while offering management and quality monitoring of staff, and the platform has the capacity to collect, store and retrieve relevant customer information and interaction history capabilities which can provide valuable information such as customer preferences and trends.

Our solutions can be purchased as a suite or individually, in the Cloud or on premise. The Group's modular platform approach where customers can buy solutions individually provides a flexible and affordable entry point from which the platform can be upgraded and expanded. This protects customers' investments as their business requirements evolve while also potentially reducing the number of suppliers. For Netcall, the modular platform approach enables us to resell and upsell into the existing customer base as new products are introduced on the platform.

Examples of solution implementations include:

-- King's College London chose to upgrade their platform to Liberty. This included an expansion of their applications to include email blending allowing the college to manage, report and improve 50% of service desk interactions. As a result email wait times are now measured in minutes.

-- Alliance Homes selected our CRM (Customer Relationship Management), EDRMS (Electronic Document and Records Management System) and Business Process Management solutions to improve customer service and transform internal operations. Netcall is delivering an enterprise-wide solution that allows Alliance Homes to provide a fully integrated, compliant case management process, offering a complete 360deg view of all tenant records and interactions as well as supporting field workers with full mobile access.

-- The Warranty Group, an existing Netcall customer, has implemented Netcall's Business Process Management capability to create a unified desktop environment for contact centre agents integrating and updating information from disparate systems via a modern and logical interface resulting in a significant reduction in average handling times. In addition Netcall has subsequently provided an integrated and rules based knowledgebase solution to support contact centre agents managing customer repairs for a large consumer goods company.

Moving forward the Group's established strategy remains unchanged; to broaden its product portfolio, grow its customer footprint, combine organic growth with targeted acquisitions and continue its focus on operational cost management.

Customer wins

Netcall continued to win new customers during the financial year with order value exceeding that of the previous year.

Netcall has also continued to benefit from its significant presence within NHS Acute Trusts and Health Boards in the UK to contracting with new and existing customers for our Appointment Management Cycle which has now been purchased by more than one in five Acute Trusts or Health Boards.

In addition Netcall's existing customer base of more than 700 organisations continues to represent a significant new business opportunity with a large share having a limited number of our solutions. This represents a substantial cross-selling and up-selling opportunity which is also reflected in the Group's new order inflow of which the majority in the year came from existing customers who upgraded or expanded the usage of the Group's offering. Recent examples, in addition to the ones mentioned above, include British Airways who chose a SaaS based solution and Southwest One selecting a premise-based implementation.

Product development

The Netcall product roadmap focuses on continuously expanding the Group's cloud and premise based platform capabilities concentrating on offering customers a full suite of end-to-end customer engagement solutions.

During the year Netcall launched a significant upgrade to the Company's platform, including business process management and work-flow as a new standard capability. The new Liberty platform has been very well received with a number of customers having already decided to purchase or upgrade to the new platform. We also recently launched an upgrade to Netcall's cloud version of the platform which includes a wide range of new functionality thereby strengthening our offering and underpinning the Group's ability to deliver customers blended solutions while providing the Group with an opportunity to grow its recurring revenue stream.

Furthermore the integration of the product portfolio acquired from Serengeti earlier in the year is moving forward. These additional capabilities combined with our existing solutions further extends our platform's positioning which have opened new sales opportunities previously not available for Netcall.

In the year ahead, our priority will be to broaden the cloud offering while continuing to invest in mobility and multi-channel solutions and integrating our CRM and the Liberty solutions.

Acquisitions

Acquisitions remain an important component of Netcall's growth strategy, and the Board continues to evaluate opportunities for growing its solution portfolio and customer base to create shareholder value.

Outlook

Netcall has started the new financial year well, with sales orders well ahead of this time last year. We continue to benefit from a growing sales pipeline as the requirement for increasingly sophisticated end-to-end customer engagement solutions drives demand for our broadening range of capabilities and solutions. With a robust financial position, the Board continues to evaluate acquisition opportunities to complement our organic growth. We remain mindful of the wider economic conditions; however with a clear strategy in place and continued successful execution, we are confident in a positive outcome for the year ahead.

Audited consolidated income statement for the year ended 30 June 2013

 
 
 GBP'000                                       30 June 2013     30 June 2012 
--------------------------------------------  -------------  --------------- 
 Revenue                                             16,111           14,589 
 Cost of sales                                      (1,661)          (1,718) 
--------------------------------------------  -------------  --------------- 
 Gross profit                                        14,450           12,871 
 
 Administrative costs                              (12,264)         (10,883) 
 Other gains/ (losses) - net                            (1)                4 
--------------------------------------------  -------------  --------------- 
 
 Adjusted EBITDA                                      4,237            3,468 
 Acquisition costs                                    (146)                - 
 Reorganisation costs                                  (97)                - 
 Share-based payments                                 (505)            (303) 
 Depreciation                                          (94)            (106) 
 Amortisation of acquired intangible assets         (1,038)            (949) 
 Amortisation of other intangible assets              (172)            (118) 
 
 Operating profit                                     2,185            1,992 
 
 Finance income                                          89               70 
 Finance expense                                       (10)              (9) 
--------------------------------------------  -------------  --------------- 
 Finance income - net                                    79               61 
 
 Profit before tax                                    2,264            2,053 
 
 Tax                                                  (266)            (243) 
--------------------------------------------  -------------  --------------- 
 Profit for the year                                  1,998            1,810 
============================================  =============  =============== 
 
 Earnings per share - pence 
 Basic                                                 1.65             1.49 
 Diluted                                               1.51             1.43 
============================================  =============  =============== 
 

All activities of the Group in the current and prior periods are classed as continuing. All of the profit for the period is attributable to the shareholders of Netcall plc.

Audited consolidated statement of comprehensive income for the year ended 30 June 2013

 
 GBP'000                                      30 June 2013   30 June 2012 
 
 Profit for the period                               1,998          1,810 
-------------------------------------------  -------------  ------------- 
 Total comprehensive income for the period           1,998          1,810 
===========================================  =============  ============= 
 

Audited consolidated balance sheet at 30 June 2013

 
 GBP'000                           30 June 2013   30 June 2012 
--------------------------------  -------------  ------------- 
 Non-current assets 
 Property, plant and equipment              272            237 
 Intangible assets                       12,428         10,380 
 Deferred tax                               653            817 
--------------------------------  -------------  ------------- 
 Total non-current assets                13,353         11,434 
--------------------------------  -------------  ------------- 
 Current assets 
 Inventories                                278            244 
 Trade and other receivables              4,505          4,161 
 Cash and cash equivalents                9,187          8,431 
--------------------------------  -------------  ------------- 
 Total current assets                    13,970         12,836 
--------------------------------  -------------  ------------- 
 Total assets                            27,323         24,270 
================================  =============  ============= 
 
 Equity 
 Share capital                            6,117          6,112 
 Share premium                            3,015          3,010 
 Merger reserve                           2,509          2,509 
 Capital reserve                            188            188 
 Treasury shares                          (419)          (167) 
 Employee share schemes reserve             872            612 
 Profit and loss account                  4,603          3,208 
--------------------------------  -------------  ------------- 
 Total equity                            16,885         15,472 
--------------------------------  -------------  ------------- 
 Non-current liabilities 
 Deferred tax                               845            819 
 Other payables                              88              - 
 Provisions                                  68             44 
--------------------------------  -------------  ------------- 
 Total non-current liabilities            1,001            863 
--------------------------------  -------------  ------------- 
 Current liabilities 
 Trade and other payables                 3,367          2,310 
 Current income tax liabilities              97            370 
 Deferred income                          5,973          5,255 
 Total current liabilities                9,437          7,935 
--------------------------------  -------------  ------------- 
 Total liabilities                       10,438          8,798 
--------------------------------  -------------  ------------- 
 Total equity and liabilities            27,323         24,270 
================================  =============  ============= 
 

Audited consolidated statement of cash flows for the year ended 30 June 2013

 
 GBP'000                                                                          30 June 2013    30 June 2012 
-------------------------------------------------------------------------------  -------------  -------------- 
 Cash flows from operating activities 
 Profit before income tax                                                                2,264           2,053 
 Adjustments for: 
   Depreciation                                                                             94             106 
   Amortisation                                                                          1,210           1,067 
   Share-based payments                                                                    505             303 
   Net finance income                                                                     (79)            (61) 
 Changes in working capital (excluding the effects of acquisitions) 
   Inventories                                                                            (33)             (1) 
   Trade and other receivables                                                             365           (212) 
   Trade and other payables                                                                286             469 
-------------------------------------------------------------------------------  -------------  -------------- 
 Cash generated from operations                                                          4,612           3,724 
 
 Analysed as: 
 Cash generated from operations before acquisition and reorganisation payments           4,890           3,897 
 Acquisition costs paid                                                                  (146)               - 
 Reorganisation costs paid                                                               (132)           (173) 
-------------------------------------------------------------------------------  -------------  -------------- 
 
 Interest paid                                                                            (10)             (9) 
 Income tax paid                                                                         (555)            (79) 
-------------------------------------------------------------------------------  -------------  -------------- 
 Net cash generated from operating activities                                            4,047           3,636 
-------------------------------------------------------------------------------  -------------  -------------- 
 Cash flows from investing activities 
 Acquisition of subsidiary, net of cash acquired                                       (1,946)               - 
 Purchases of property, plant and equipment                                              (103)           (181) 
 Development expenditure                                                                 (460)           (308) 
 Purchases of other intangible assets                                                     (22)            (19) 
 Interest received                                                                          89              70 
-------------------------------------------------------------------------------  -------------  -------------- 
 Net cash used in investing activities                                                 (2,442)           (438) 
-------------------------------------------------------------------------------  -------------  -------------- 
 Cash flows from financing activities 
 Proceeds from issue of ordinary shares                                                     10               - 
 Purchase of treasury shares                                                             (252)           (167) 
 Dividends paid to company shareholders                                                  (607)           (485) 
-------------------------------------------------------------------------------  -------------  -------------- 
 Net cash from financing activities                                                      (849)           (652) 
-------------------------------------------------------------------------------  -------------  -------------- 
 Net increase in cash and cash equivalents                                                 756           2,546 
 Cash and cash equivalents at beginning of period                                        8,431           5,885 
-------------------------------------------------------------------------------  -------------  -------------- 
 Cash and cash equivalents at end of period                                              9,187           8,431 
===============================================================================  =============  ============== 
 

Audited consolidated statement of changes in equity at 30 June 2013

 
                                                                                    Employee 
                                                                                       share 
                             Share       Share      Merger     Capital   Treasury     scheme     Retained 
 GBP'000                   capital     premium     reserve     reserve     shares    reserve     earnings     Total 
 Balance at 
  30 June 2011               6,112       3,010       2,509         188          -        331        1,861    14,011 
 Increase 
  in equity 
  reserve in 
  relation 
  to options 
  issued                         -           -           -           -          -        303            -       303 
 Reclassification 
  following 
  exercise 
  and lapse 
  of options                     -           -           -           -          -       (22)           22         - 
 Purchase 
  of treasury 
  shares                         -           -           -           -      (167)          -            -     (167) 
 Dividends 
  to equity 
  holders of 
  the company                    -           -           -           -          -          -        (485)     (485) 
----------------------  ----------  ----------  ----------  ----------  ---------  ---------  -----------  -------- 
 Transactions 
  with owners                    -           -           -           -      (167)        281        (463)     (349) 
 Profit and 
  total comprehensive 
  income for 
  the year                       -           -           -           -          -          -        1,810     1,810 
----------------------  ----------  ----------  ----------  ----------  ---------  ---------  -----------  -------- 
 Balance at 
  30 June 2012               6,112       3,010       2,509         188      (167)        612        3,208    15,472 
 Increase 
  in equity 
  reserve in 
  relation 
  to options 
  issued                         -           -           -           -          -        264            -       264 
 Reclassification 
  following 
  exercise 
  and lapse 
  of options                     -           -           -           -          -        (4)            4         - 
 Purchase 
  of treasury 
  shares                         -           -           -           -      (252)          -            -     (252) 
 Proceeds 
  from share 
  issue                          5           5           -           -          -          -            -        10 
 Dividends 
  to equity 
  holders of 
  the company                    -           -           -           -          -          -        (607)     (607) 
----------------------  ----------  ----------  ----------  ----------  ---------  ---------  -----------  -------- 
 Transactions 
  with owners                    5           5           -           -      (252)        260        (603)     (585) 
 Profit and 
  total comprehensive 
  income for 
  the year                       -           -           -           -          -          -        1,998     1,998 
----------------------  ----------  ----------  ----------  ----------  ---------  ---------  -----------  -------- 
 Balance at 
  30 June 2013               6,117       3,015       2,509         188      (419)        872        4,603    16,885 
----------------------  ----------  ----------  ----------  ----------  ---------  ---------  -----------  -------- 
 

Notes to the financial information for the year ended 30 June 2013

1. General information

Netcall plc (AIM: "NET", "Netcall", or the "Company"), is a leading provider of customer engagement software, is a limited liability company and is quoted on AIM (a market of the London Stock Exchange). The Company's registered address is 3(rd) Floor, Hamilton House, 111 Marlowes, Hemel Hempstead, HP1 1BB and the Company's registered number is 01812912.

2. Basis of preparation

The Group financial statements consolidate those of the Company and its subsidiaries (together referred to as the 'Group').

The financial information set out in these preliminary results has been prepared in accordance with International Financial Reporting Standards ('IFRSs') as adopted by European Union. The accounting policies adopted in this results announcement have been consistently applied to all the years presented and are consistent with the policies used in the preparation of the statutory accounts for the period ended 30 June 2012.

The consolidated financial information is presented in sterling (GBP), which is the company's functional and the Group's presentation currency.

The financial information set out in these results does not constitute the company's statutory accounts for 2013 or 2012. Statutory accounts for the years ended 30 June 2013 and 30 June 2012 have been reported on by the Independent Auditors; their report was (i) unqualified; (ii) did not draw attention to any matters by way of emphasis; and (iii) did not contain a statement under 498(2) or 498(3) of the Companies Act 2006.

Statutory accounts for the year ended 30 June 2012 have been filed with the Registrar of Companies. The statutory accounts for the year ended 30 June 2013 will be delivered to the Registrar in due course. Copies of the Annual Report 2013 will be posted to shareholders on or about 21 October 2013. Further copies of this announcement can be downloaded from the website www.netcall.com.

3. Segmental analysis

Management consider that there is one operating business segment being the design, development, sale and support of software products and services, which is consistent with the information reviewed by the Board of Directors, when making strategic decisions. Resources are reviewed on the basis of the whole of the business performance.

The key segmental measure is adjusted EBITDA which is profit before interest, tax, depreciation, amortisation, share-based payments and reorganisation and acquisition expenses, which is set out on the consolidated income statement.

4. Earnings per share

The basic earnings per share is calculated by dividing the net profit attributable to equity holders of the Company by the weighted average number of ordinary shares in issue during the year, excluding those held in treasury.

 
                                                       30 June   30 June 
                                                          2013      2012 
----------------------------------------------------  --------  -------- 
 Net earnings attributable to ordinary shareholders 
  (GBP000)                                               1,998     1,810 
 Weighted average number of ordinary shares 
  in issue (thousands)                                 120,856   121,630 
----------------------------------------------------  --------  -------- 
 Basic earnings per share (pence)                         1.65      1.49 
----------------------------------------------------  --------  -------- 
 

The diluted earnings per share has been calculated by dividing the net profit attributable to ordinary shareholders by the weighted average number of shares in issue during the year, adjusted for potentially dilutive shares that are not anti-dilutive.

 
                                                  30 June   30 June 
                                                     2013      2012 
-----------------------------------------------  --------  -------- 
 Weighted average number of ordinary shares 
  in issue (thousands)                            120,856   121,630 
 Adjustments for share options                     11,339     5,268 
 Weighted average number of potential ordinary 
  shares in issue (thousands)                     132,195   126,898 
-----------------------------------------------  --------  -------- 
 Diluted earnings per share (pence)                  1.51      1.43 
-----------------------------------------------  --------  -------- 
 

Adjusted earnings per share have been calculated to exclude the effect of acquisition and reorganisation costs, share-based payment charges, amortisation of acquired intangible assets and utilisation of historic tax losses. The Board believes this gives a better view of on-going maintainable earnings. The table below sets out a reconciliation of the earnings used for the calculation of earnings per share to that used in the calculation of adjusted earnings per share:

 
 GBP'000s                                                         30 June 2013   30 June 2012 
---------------------------------------------------------------  -------------  ------------- 
 Profit used for calculation of basic and diluted EPS                    1,998          1,810 
 Acquisition costs                                                         146              - 
 Reorganisation costs                                                       97              - 
 Share-based payments                                                      505            303 
 Amortisation of acquired intangible assets                              1,038            949 
 Tax adjustment                                                          (696)          (575) 
 Profit used for calculation of adjusted basic and diluted EPS           3,088          2,487 
---------------------------------------------------------------  -------------  ------------- 
 
 
                                        30 June   30 June 
 Pence                                     2013      2012 
-------------------------------------  --------  -------- 
 Adjusted basic earnings per share         2.56      2.04 
 Adjusted diluted earnings per share       2.34      1.96 
-------------------------------------  --------  -------- 
 

5. Dividends

During the year a dividend was paid in respect of the year ended 30 June 2012 of 0.5 pence per share (2012: 0.4 pence per share) which amounted to GBP0.61m (2012: GBP0.49m).

A dividend in respect of the year ended 30 June 2013 of 0.7 pence per share, amounting to a total dividend of GBP0.81m, is to be proposed at the annual general meeting on 21 November 2013.

The timetable for the payment of the proposed dividend will be:

   --      Ex-Dividend Date: 11 December 2013 
   --      Record Date: 13 December 2013 
   --      Payment Date: 10 January 2014 

6. Acquisition of Serengeti

On 25 September 2012, the Company acquired the entire issued share capital of Serengeti Systems Ltd ("Serengeti"), a UK-based provider of Enterprise Content Management ("ECM") software. The consideration for the acquisition was GBP2.48m comprising GBP2.13m cash and GBP0.35m contingent consideration.

Analysis of assets and liabilities acquired:

 
                                                Book   Provisional fair value 
 GBP'000s                                      value              adjustments   Fair value on acquisition 
------------------------------------------  --------  -----------------------  -------------------------- 
 Intangible assets                               342                      315                         657 
 Property, plant and equipment                    26                        -                          26 
 Trade and other receivables - gross             729                        -                         729 
 Trade and other receivables - provisions       (19)                        -                        (19) 
 Cash and cash equivalents                       444                        -                         444 
 Trade and other payables                    (1,310)                        -                     (1,310) 
 Provisions                                      (6)                        -                         (6) 
 Deferred tax liability                         (86)                     (72)                       (158) 
------------------------------------------  --------  -----------------------  -------------------------- 
 Net assets acquired                             120                      243                         363 
 Goodwill                                                                                           2,119 
------------------------------------------  --------  -----------------------  -------------------------- 
 Consideration paid                                                                                 2,482 
 
 Satisfied by 
 Cash                                                                                               2,390 
 Cash - contingent consideration                                                                       92 
------------------------------------------  --------  -----------------------  -------------------------- 
 Total purchase consideration                                                                       2,482 
 
 Net cash flow on acquisition 
 Cash consideration paid                                                                            2,390 
 Cash acquired                                                                                      (444) 
------------------------------------------  --------  -----------------------  -------------------------- 
 Cash flow on acquisition                                                                           1,946 
 

The goodwill of GBP2.12m arising from the acquisition is attributable to the expected synergistic benefits expected from combining operations of Serengeti and Netcall including the expanded human capital that the skilled workforce of Serengeti provides.

On acquisition of Serengeti, all assets were fair valued and appropriate intangible assets recognised following the principles of IFRS3. A deferred tax liability related to these intangible assets was also recognised. Management identified three material intangible assets:

i. Customer relationships: acquired with Serengeti were valued using the excess earnings method. The value of this intangible asset at acquisition is GBP0.31m. Management believe that these customer relationships have a minimum useful economic life of six years;

ii. Software: acquired with Serengeti remains at its carrying value. The value of this intangible asset at acquisition is GBP0.34m (principally previously capitalised development expenditure). Management believe that this software has a minimum economic life of four years; and,

iii. Brand: the Serengeti brand was valued using the relief from royalty method. The value of this intangible asset at acquisition is GBP10,000. Management believe that this brand value has a minimum economic life of 18 months.

A GBP0.07m credit to deferred tax has been made to record the liability arising on these intangible assets.

The contingent consideration is based on an earn-out arrangement of up to GBP0.90m which will be payable in a mixture of cash and shares dependent upon the achievement of certain targets in the period to November 2014 by the acquired Serengeti business. Any new shares allotted as consideration will be priced on the average mid-market price preceding issue. The fair value of the contingent consideration arrangement of GBP0.35m was estimated based on the assumed attainment of the earn-out targets of which GBP0.26m was paid during the year.

The acquired business contributed revenues of GBP0.94m and loss of GBP0.12m to the Group for the period 25 September 2012 to 30 June 2013.

This information is provided by RNS

The company news service from the London Stock Exchange

END

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