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Dotdigital Share Discussion Threads
Showing 826 to 849 of 850 messages
|Sorted, LP1. Ta for the hint.|
|Yes Barclays. I'd do it. They have to put it in process if you raise an official complaint so their special team deals with it. You can do it on the stockbroker website|
|That was Barclays, too, LP? I sent lots of emails but didn't raise it to the level of a complaint. Wonder if it's too late?|
|I got my divi about the same time Boadicea, plus £100 compensation after my formal complaint and they told me they would be electronic in future too.|
|At least they said they'd made arrangements to take payments electronically in future.|
|RE: Dividend payment.
I noted today that the two dividends paid by the company on 31st Jan 2017 were eventually credited (as a single combined payment) to nominee accounts at Barclays Stockbrokers last Friday, 24th MARCH.|
|So the original and the replacement cheque both went astray? If I was with Barclays I'd be looking at alternatives who are living in the 21st century!|
|Just received an email from Barclays S/B which informs me that the replacement
dividend cheque from DOTD has completely disappeared and will have to wait
several more days before they request another replacement cheque from the registrar!
So several more weeks at the earliest.
Couldn't make it up could you?|
|I've emailed Dotdigital again to ask them to contact their registrars to see whether a cheque has been sent to Barclays. Be interested in their response!|
|My last response was a fortnight ago, I was about to send another email.|
|Anyone had their divi from Barclays yet? If not I'm putting in an official complaint|
|I haven't used Barclays this century and my DOTD dividend (with 3 brokers) came in within a few days of the date, but perhaps you should take comfort that Barclays have been awarded best execution broker by ADVFN :)
|AS I mentioned earlier, Luckypig, they said the same thing in 2014.
Barclays always talk about dividends being 'posted' to them. What century are we in? How would all the other brokers manage to pay on the due date if cheques are floating around in the post for a day or two?
But why no replacement cheque requested before 23 Feb? They told me on 14 Feb they were 'investigating' the reason for my dividend not having been paid, and on 21 Feb that it hadn't arrived and they were in touch with the company. They can't even get their story straight!|
Surprised that for large accounts that dividend cheques still get posted - how antiquated.
You should also ask them why, when even the most basic data platform gives you dividend payment dates, doesn't their system flag up non payment of dividends after a set time so that they can follow up? Very poor service|
|just checking in|
|Update on Barclays. Had another email this afternoon, which says:
"I understand a cheque was posted to our Registered address (1 Churchill Place London) on 31 January 2017, however this has never been received by ourselves. We have had to request a duplicate cheque on 23 February 2017. I understand that this can take 7 - 10 business days before we will receive this. As soon as we receive the payment we will apply it to your account."
So they've laid the blame on Royal Mail. Try that excuse when you forget to pay your Barclaycard!|
|I had an email back from Barclays yesterday:
"Upon receiving your update I have asked them (Dividends team) to raise an investigation as to why other brokers have received this payment and an explanation on what is causing the delay. I will send you an email as soon as they get back to me with an update."
Giving them 2 more days before I lodge an official complaint.|
|They blamed dotDigital on 21 Feb 17. Also, in identical circumstances, on 8 Feb 14.
All other brokers seem to have paid on the due date in both years. I know where my finger is tending to point.....|
|I emailed Barclays. They blamed Dotdigital. Emailed Dotdigital and they replied very quickly. Funds left their account on 30th January! Have emailed Barclays again asking why every other stockbroker paid up long ago. Awaiting their response and will be making a formal complaint if it's not in my account by tomorrow. Suggest everyone else does the same!|
|Has anyone recieved their dividend at Barclays yet?
They're always the slowest of the brokers I have dealt with but this is ridiculous.
Thankfully, my ulterior reason for sticking with them will expire before very long and then....|
|2 L trades of 275,000 each @ 66.50 look like buys to me. Any other views
? If they are then someone is confident.|
Nice board is this.|
|V - luv it. Touche :-)
You got any references? You've obviously got some contextual knowledge that I don't have. I'd be most interested to learn a little.
You pay paradise...
|Worth noting that many email marketing solutions like Pure360 and Click Dimensions are ramping up their offering.The sooner Dotmailer can offer their CRM connectors the better.Good to see a note about investment in marketing and customer success.I have a client who switched from Dotmailer to Pure360 - worst thing they've done. Don't know what you've got till its gone.|