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CARD Card Factory Plc

101.60
-1.20 (-1.17%)
10 May 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Card Factory Plc LSE:CARD London Ordinary Share GB00BLY2F708 ORD 1P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -1.20 -1.17% 101.60 101.60 102.20 104.00 101.80 103.60 863,634 16:35:00
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Greeting Cards 463.4M 44.2M 0.1289 7.93 350.36M

Card Factory PLC Annual Financial Report & AGM Notice (4693M)

23/05/2022 1:39pm

UK Regulatory


Card Factory (LSE:CARD)
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From May 2022 to May 2024

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TIDMCARD

RNS Number : 4693M

Card Factory PLC

23 May 2022

23 May 2022

Card Factory plc

Annual Financial Report and Notice of AGM

Card Factory plc ("Card Factory" or the "Company") announces that it has published its Annual Report and Accounts for the year ended 31 January 2022 and Notice of the Company's 2022 Annual General Meeting.

The Annual General Meeting is to be held at the Company's registered office, at Century House, Brunel Road, Wakefield 41 Industrial Estate, Wakefield, WF2 0XG at 11.00 a.m. on Thursday 23 June 2022.

Copies of the documents listed below have been posted to shareholders on Friday 20 May 2022:

   1.      Annual Report and Accounts 2022; 
   2.      Notice of 2022 Annual General Meeting; and 
   3.      Form of Proxy for the 2022 Annual General Meeting. 

The Annual Report and Accounts and the Notice of the 2022 Annual General Meeting will also be accessible later today via the Company's investor relations website www.cardfactoryinvestors.com . In compliance with LR 9.6.1, the Company has today submitted electronic copies of the above documents to the National Storage Mechanism appointed by the Financial Conduct Authority and these will shortly be available for inspection at https://data.fca.org.uk/#/nsm/nationalstoragemechanism .

Card Factory's preliminary results announcement on 3 May 2022 (which is available via the Company's investor relations website referred to above) included, in addition to the preliminary financial results for the year ended 31 January 2022, information on important events that occurred during the year and their impact on those financial results. That information, together with the information set out in the Appendix below is provided in compliance with the requirements of DTR6.3.5(2)(b). This information is not a substitute for reading the full Annual Report and Accounts for the year ended 31 January 2022.

For further information:

 
 Ciaran Stone, Group General Counsel   Tel: 01924 839150 
  and Company Secretary 
  Card Factory plc 
 
S

Appendix

Principal Risks and Uncertainties

The principal risks and uncertainties facing the Card Factory group (the "Group") are set out below, together with details of how these are currently mitigated. For further information on how the Group manages risk, see pages 38 to 41 of the Strategic Report and also pages 66 and 67 of the Corporate Governance Report within the Annual Report and Accounts 2022 ("Annual Report").

 
 Risk                  Description                          Mitigation 
 Financial Risks 
 Shipping              Shipping delays: Delays              Shipping delays: Stock 
                        realised on incoming stock           orders brought forward 
  Since 2021:           from the Far East arising            to address anticipated 
  New                   from capacity constraints,           delays and use of multiple 
                        delaying supply of stock             shipping partners to secure 
                        to customers.                        shipping capacity. 
 
                        Shipping costs: Significant          Shipping costs: Retail 
                        increase in container importation    pricing increases applied 
                        costs (from c. USD2,000              and being planned, with 
                        to current average of USD12,000)     ongoing review of country 
                        impacts profitability.               of supply (including on-shoring 
                                                             supply), container volumes 
                                                             and fill to reduce overall 
                                                             costs. 
                      -----------------------------------  ------------------------------------- 
 Geopolitical          Suppliers : Specific categories      Suppliers : Diversification 
  Instability           of product rely on one               of supply base, including 
                        supplier, region or country.         on-shoring supply to the 
  Since 2021:           China remains as a substantial       UK. No product exposure 
  Unchanged             source of supply.                    to Russia or Ukraine. Planned 
                                                             global review of supply 
                        Customers : Restricted               chain to identify alternatives. 
                        supply may impact availability 
                        or require price increases           Customers : Diversification 
                        for the consumer. Profitability      of supply mitigates availability, 
                        could be impacted from               with price increases being 
                        lost or reduced sales.               implemented with analysis 
                                                             on price elasticity. 
                        Tariffs : Duties and tariffs 
                        could force need for alternative     Tariffs : Ongoing identification 
                        supply.                              of changes to duties and 
                                                             tariffs to respond as required. 
                      -----------------------------------  ------------------------------------- 
 Impact of             New variants or outbreaks            Processes, training, signage 
  Covid-19              may require mandatory store          and PPE capable of being 
                        closure or reduce store              deployed as required. Planned 
  Since 2021:           footfall, impacting revenue          omnichannel and growth 
  Reduced               and profitability, however,          of retail partnerships 
                        risk of further government           will provide additional 
                        restriction is considered            revenue outside of our 
                        increasingly remote.                 store estate. Headroom 
                                                             in banking covenants provides 
                                                             some scope to absorb impact 
                                                             of mandatory store closures. 
                      -----------------------------------  ------------------------------------- 
 Finance &             Bank facilities: Future              Bank facilities: Headroom 
  Treasury              lockdowns or restrictions            in banking covenants and 
                        on trade causing underperformance    cash flow forecasts are 
  Since 2021:           could cause cash flow constraints    kept under review, with 
  Unchanged             or risk breach of banking            contingency planning to 
                        covenants.                           address any identified 
                                                             issues. 
                        FX/Commodities: The Group 
                        is exposed to foreign currency       FX/Commodities : Hedging 
                        exchange rate fluctuations           for US Dollars currency 
                        and commodity pricing (including     requirements and energy 
                        wood pulp and energy).               effected for up to three 
                                                             years. 
                        Margin pressure: Inflation 
                        and price increases may              Margin pressure: Regular 
                        impact operating margins             review of retail pricing 
                        for the business.                    and maintain margins and 
                                                             efficiency improvements 
                                                             and cost controls adopted 
                                                             to manage overheads. 
                      -----------------------------------  ------------------------------------- 
 Operational Risks 
 ERP Implementation    Ongoing design and phased            Initial phase implementation 
                        implementation of ERP systems        (including finance and 
  Since 2021:           (Enterprise Resource Planning)       master data) completed 
  Unchanged             to replace end-of-life               without any material disruption. 
                        core IT infrastructure.              Re-phasing to include incremental 
                        Significant risk of business         implementation phases has 
                        disruption, data loss or             been undertaken to reduce 
                        inefficiencies if design,            risks on cut-over 
                        planning, testing and transition     and to reduce reliance 
                        are not successful. Risks            on legacy systems at risk 
                        that the solution may not            of failure in advance of 
                        fully realise the expected           peak trading seasons and 
                        benefits and provide the             to enable realisation of 
                        required platform to realise         key components of the strategic 
                        the strategic plan, including        plan. Additional focus 
                        development of the omnichannel       on business process engineering, 
                        offer to customers, improvement      resourcing and change management 
                        of engagement with retail            being deployed support 
                        partners and operational             successful implementation. 
                        efficiencies in our retail 
                        stores. 
                      -----------------------------------  ------------------------------------- 
 IT Infrastructure     IT infrastructure: Unsupported       IT infrastructure: The 
  & Security            and legacy software, some            IT strategy implementation 
                        of which is subject to               is ongoing, which includes 
  Since 2021:           material tailoring, requires         ongoing specialist support 
  Unchanged             ongoing support to maintain          for legacy systems and 
                        functionality and significant        migration to new systems, 
                        transactional volumes.               including the ERP implementation 
                        Realisation of strategic             (see above). 
                        objectives is partially 
                        restricted by current system         IT security: Cyber expertise 
                        limitations.                         is employed within the 
                                                             business, with appropriate 
                        IT security: Reliance on             measures and future plans 
                        IT systems to support all            to continue to address 
                        operations could be exposed          multiple cyber risks, alongside 
                        to cyber risks.                      further risk mitigations 
                                                             arising from replacement 
                                                             of legacy systems. 
                      -----------------------------------  ------------------------------------- 
 Business              Production failure : The             Production failure : Business 
  continuity            business places significant          Continuity and Disaster 
                        reliance on its Printcraft           Recovery plans have been 
  Since 2021:           (single site) facility               fully assessed and updated 
  Increased             which prints 70% of cards            with scenario planning 
                        and a significant proportion         and training scheduled. 
                        of personalised online               This includes identification 
                        orders. If this site is              of alternative suppliers 
                        unable to operate, there             for impacted production 
                        could be a significant               processes, although outsourcing 
                        impact on operations.                will impact profitability. 
                                                             Insurance is also maintained. 
                        Online fulfilment : Online 
                        orders are primarily fulfilled       Online fulfilment : Short-term 
                        from the same Printcraft             outages can be mitigated 
                        single site, with reliance           by adjustment of delivery 
                        on specialist packaging              times for online orders. 
                        equipment. Capacity limitations,     Business Continuity plans 
                        if not addressed, may limit          include use of third parties, 
                        sales opportunities in               with the ongoing IT infrastructure 
                        peak seasons.                        improvements and ERP implementation 
                                                             expected to further improve 
                                                             IT resilience and functionality. 
                                                             Planning permission has 
                                                             been obtained to construct 
                                                             an additional building 
                                                             to create capacity for 
                                                             online fulfilment, to relieve 
                                                             capacity constraints. 
                      -----------------------------------  ------------------------------------- 
 Loss of key           Loss of key personnel:               Loss of key personnel : 
  personnel             Risk that the business               A number of changes to 
  and organisational    doesn ' t have the expertise         the management team have 
  culture               and capacity to meet the             been effected with additional 
                        requirements of the business,        capacity constraints having 
  Since 2021:           in particular to deliver             been identified and appropriate 
  Unchanged             complex change to realise            appointments prioritised. 
                        the strategic targets. 
                                                             Organisational culture 
                        Organisational culture               : Improvements to pay and 
                        : Failure to maintain and            benefits, values review, 
                        develop a cohesive culture           leadership framework and 
                        capable of realising the             DE&I consultations and 
                        Group ' s strategic objectives.      strategy developments, 
                                                             demonstrate progress against 
                                                             colleague engagement feedback. 
                      -----------------------------------  ------------------------------------- 
 Supplier              Supply base audits : Risk            Supply base audits: Processes 
  CSR breach            of failure by suppliers              adopted for suppliers to 
                        to maintain compliance               agree to appropriate standards, 
  Since 2021:           standards in their supply            which are subject to regular 
  Unchanged             chains (e.g. Modern Slavery,         audit to validate compliance, 
                        Anti Bribery & Corruption)           with a strict ' no audit 
                        and for products supplied            - no order ' policy in 
                        (e.g. safety and labelling           place. 
                        standards) which could 
                        damage Card Factory ' s              Getting Personal: The risk 
                        reputation.                          profile for most suppliers 
                                                             to Getting Personal is 
                        Getting Personal : Suppliers         significantly lower, with 
                        to the Getting Personal              limited supplies from the 
                        business (who do not also            Far East. Plans are in 
                        supply Card Factory) have            development to extend the 
                        not been subject to the              quality control and technical 
                        same supply base requirements        team ' s scope to include 
                        adopted by Card Factory              these suppliers with adoption 
                        brands.                              of appropriate requirements 
                                                             to mitigate risks. 
                      -----------------------------------  ------------------------------------- 
 Retail Partner        Underperformance : Card              Underperformance : Following 
  exposure              Factory may not realise              a period of transition, 
                        the growth in profitable             a Business Development 
  Since 2021:           revenue from retail partners,        team is being formed to 
  New                   which is a significant               build relationships with 
                        component for future growth          existing partners and develop 
                        of the business.                     a pipeline of future partners. 
 
                        Brand impact : Card Factory          Brand impact : Brand standard 
                        ' s brand or reputation              requirements are being 
                        could be damaged by actions          developed to provide a 
                        by retail partners.                  clear framework for partners, 
                                                             with regular reviews adopted. 
                                                             Enhanced requirements will 
                                                             be incorporated in any 
                                                             future retail partner requirements. 
                      -----------------------------------  ------------------------------------- 
 Strategic Risks 
 Investor              Risk that investor regard            Additional investor relations 
  Relations             for Card Factory investment          expertise recruited to 
                        is restricted, with limited          improve investor communications, 
  Since 2021:           conviction that the strategy         to ensure clearer articulation 
  Unchanged             and targets can be achieved.         of the strategy and to 
                                                             demonstrate progress made 
                                                             and to share additional 
                                                             data and insight in respect 
                                                             of the card and gifting 
                                                             markets. 
                      -----------------------------------  ------------------------------------- 
 ESG Compliance        Investors : Failure to               Investors : Ongoing development 
  and climate           develop sufficiently ambitious       of ESG planning and target 
  change risks          targets and demonstrate              setting, including material 
                        progress could result in             progress on DE&I strategy. 
  Since 2021:           reduced investment appetite 
  Unchanged             in Card Factory, depressing          Customers : Ongoing brand 
                        share price.                         strategy development will 
                                                             include articulation of 
                        Customers : Customer demand          ESG policy and developments 
                        may be impacted if ESG               to customers. 
                        brand perceptions are not 
                        realised, impacting long-term        Energy and GHG emissions 
                        prospects.                           : Electricity prices fixed 
                                                             for a number of years with 
                        Energy and GHG emissions             specialist third party 
                        : Availability, reliability          expertise engaged to assess 
                        of energy supply and increased       and develop a trajectory 
                        costs could impact trade.            towards being carbon neutral. 
                      -----------------------------------  ------------------------------------- 
 Adapting              Product and range development:       Product and range development 
  to customer           Realisation of strategic             : Design, buying and merchandising 
  preferences           targets relies upon successful       teams are using increased 
                        adaptation to changing               insight and data analysis 
  Since 2021:           customer preferences for             to inform product and range 
  Unchanged             purchase via our developing          decisions, with greater 
                        sales channels, including            customer and competitor 
                        increased focus on omnichannel       analysis. 
                        and retail partners. 
                                                             Customer and marketing 
                        Customer and marketing               insight : Marketing and 
                        insight : Card Factory               insight capabilities are 
                        has historically adopted             being developed, with support 
                        no meaningful customer               from partners such as Kantar 
                        and marketing insight to             and Brandvue Savanta to 
                        drive empirical decision             improve understanding of 
                        making.                              our customers and to embed 
                                                             customer insight into decision 
                        Customer service and fulfilment      making. 
                        : Realisation of a true 
                        omnichannel experience               Customer service and fulfilment 
                        for customers will require           : Development of systems 
                        enhanced fulfilment and              and capabilities is in 
                        service expectations, which          progress to launch click 
                        must be achieved for successful      and collect during FY23, 
                        ongoing growth.                      with further enhancements 
                                                             scheduled thereafter. 
                      -----------------------------------  ------------------------------------- 
 Brand customer        Brand perception : Card              Brand perception : A customer 
  experience            Factory ' s brand recognition        marketing function is in 
                        has fallen since 2019.               development to develop 
  Since 2021:           If not addressed it could            and implement a brand strategy 
  New                   lead to transactional decline.       to elevate the brand ' 
                        VFM proposition: Card Factory        s key attributes. 
                        ' s strength in its value 
                        offering has been impacted           VFM proposition : The newly 
                        by Covid-19 and increased            formed customer marketing 
                        competition from supermarkets.       team will increase marketing 
                        Price increases may also             activity, to elevate the 
                        impact the value proposition         VFM messaging and perception. 
                        to customers. 
                                                             LFL declines : Implementation 
                        LFL declines: The UK card            of the strategic plan is 
                        market is realising reduced          designed to address LFL 
                        volume demand, and if not            declines, including an 
                        addressed, growth targets            increase in range and sales 
                        may not be achieved.                 of complementary categories, 
                                                             increasing customer retention 
                                                             and use of marketing to 
                                                             extend brand appeal to 
                                                             new customers. 
                      -----------------------------------  ------------------------------------- 
 

Directors' Responsibility Statement

The Annual Report and Accounts 2022 contains a statement of directors' responsibility by Darcy Willson-Rymer, Chief Executive Officer, and Kristian Lee, Chief Financial Officer, by order of the Board in the following form:

"We confirm that to the best of our knowledge:

-- the financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and

-- the Strategic Report includes a fair review of the development and performance of the business and the position of the issuer and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.

We consider the Annual Report and Accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy."

Related Party Transactions

Details of the only material transactions with related parties during the financial year ended 31 January 2022 are set out in note 28 of the financial statements on page 151 of the Annual Report and Accounts.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

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