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BYG Big Yellow Group Plc

1,144.00
6.00 (0.53%)
Last Updated: 10:50:55
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Big Yellow Group Plc LSE:BYG London Ordinary Share GB0002869419 ORD 10P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  6.00 0.53% 1,144.00 1,142.00 1,144.00 1,150.00 1,140.00 1,146.00 6,113 10:50:55
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Special Whse & Storage, Nec 188.83M 73.33M 0.3738 30.60 2.24B

Big Yellow Group PLC Results for the year ended 31 March 2018 (7923O)

22/05/2018 11:43am

UK Regulatory


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TIDMBYG

RNS Number : 7923O

Big Yellow Group PLC

22 May 2018

Big Yellow Group PLC

("Big Yellow", "the Group" or "the Company")

Results for the YEAR ended 31 MARCH 2018

CONTINUED GROWTH IN ALL KEY METRICS

 
                                         Year ended    Year ended     Growth 
  Financial metrics                        31 March      31 March 
                                               2018          2017 
 Revenue                                  GBP116.7m     GBP109.1m         7% 
 Like-for-like revenue(1)                 GBP114.7m     GBP107.3m         7% 
 Store EBITDA(1)                           GBP79.5m      GBP73.5m         8% 
 Adjusted profit before tax(1)             GBP61.4m      GBP54.6m        12% 
 EPRA earnings per share(1)                   38.5p         34.5p        12% 
 Dividend - final                             15.5p         14.1p        10% 
  - total                                     30.8p         27.6p        12% 
 Statutory metrics 
 Profit before tax                        GBP134.1m      GBP99.8m        34% 
 Cash flow from operating activities 
  (after net finance costs)                GBP63.0m      GBP56.0m        13% 
 Basic earnings per share                     85.0p         63.6p        34% 
 Store metrics                           179,000 sq    112,000 sq     67,000 
  Occupancy growth(1)                            ft            ft      sq ft 
 Closing occupancy(1)                         81.0%         78.0%     3 ppts 
 Occupancy - like-for-like stores 
  (%)(1)                                      81.9%         78.0%   3.9 ppts 
 Average net achieved rent per sq 
  ft(1)                                    GBP26.37      GBP26.16       0.8% 
 Closing net rent per sq ft(1)             GBP26.74      GBP26.03       2.7% 
 

(1) See note 28 for glossary of terms

Highlights

   --     Strong occupancy performance driving 7% revenue growth 

-- Closing net rent up 2.7% from 31 March 2017, average rate up 0.8% year on year and up 1.5% in the second half;

-- Cash flow from operating activities (after net finance costs) increased by 13% to GBP63.0 million

   --     Adjusted profit before tax up 12% to GBP61.4 million 
   --     12% increase in total dividend to 30.8 pence per share 

-- Acquisition of new development sites in Wapping (London), Uxbridge (London), Bracknell, Hove and Slough taking pipeline to approximately 640,000 sq ft (14% of current MLA)

   --     Planning consent obtained at Manchester for a landmark city centre store of 60,000 sq ft 
   --     Planning consent obtained at Camberwell, London for a 72,000 sq ft store 
   --     Refinancing extending the term of the Group's debt and reducing the average cost 

Nicholas Vetch, Executive Chairman of Big Yellow, commented:

"We remain focussed on our core objective of increasing occupancy to 90%. As we have previously indicated, higher levels of occupancy deliver more traction on pricing and drive rate growth and indeed we have seen that materialise in the second half of the year.

As our vacant capacity has reduced we have been more aggressively pursuing an expansion strategy. There are very few existing stores that are of sufficient quality available to purchase and brand as Big Yellow. We continue therefore to acquire raw land and develop our own stores, and are pleased to have secured a number of quality sites during the year. The development process however, of which we have unparalleled experience, remains long, does carry risk, and is increasingly complex.

Risks external to our business remain, and there will no doubt be setbacks in economic growth. It is for that reason that we keep the business very conservatively financed thus enabling us to plan and execute the next phase of growth."

ABOUT US

Big Yellow is the UK's brand leader in self storage. Big Yellow now operates from a platform of 96 stores, including 22 stores branded as Armadillo Self Storage, in which the Group has a 20% interest. We own a further ten Big Yellow self storage development sites (including one extension site), of which three have planning consent. The current maximum lettable area of the existing platform (including Armadillo) is 5.6 million sq ft. When fully built out the portfolio will provide approximately 6.2 million sq ft of flexible storage space. Of the Big Yellow stores and sites, 97% by value are held freehold and long leasehold, with the remaining 3% short leasehold.

The Group has pioneered the development of the latest generation of self storage facilities, which utilise state of the art technology and are located in high profile, accessible, main road locations. Our focus on the location and visibility of our Big Yellow stores, coupled with our excellent customer service and our market leading online platform, has created the most recognised brand name in the UK self storage industry.

For further information, please contact:

 
 Big Yellow Group PLC                  01276 477811 
 Nicholas Vetch, Executive Chairman 
 James Gibson, Chief Executive 
  Officer 
 John Trotman, Chief Financial 
  Officer 
 
 Teneo Blue Rubicon                    020 7260 2700 
 Ben Foster 
 Matthew Denham 
 

Chairman's Statement

Big Yellow Group PLC ("Big Yellow", "the Group" or "the Company"), the UK's brand leader in self storage, is pleased to announce its results for the year ended 31 March 2018.

We have delivered another year of occupancy, revenue and earnings growth. In May 2017, along with our year end results, we set out our ambition to see material growth in occupancy towards our long held target of 85%. In November, with our interim results, we adjusted our occupancy target for the business as a whole to 90%. We are therefore pleased to be reporting significant progress in occupancy with these results. Like-for-like closing Group occupancy is up 3.9 percentage points to 81.9% compared to 78.0% at 31 March 2017. Closing net rent was GBP26.74, an increase of 2.7% from the same time last year. Average rental growth was up 0.8% year-on-year and up 1.5% in the second half.

We would expect to see further growth in occupancy over the summer, peaking at or above 85%, providing there are no significant external shocks. It remains our firm belief that occupancy gains are hard won and are of significant value to drive long term increases in average rent. As our occupancy rises, rate growth will come through driven by our yield management systems, and we have seen that in the second half of the year, and expect to see more of a contribution to revenue from rate growth in the current year.

Financial results

Revenue for the year was GBP116.7 million (2017: GBP109.1 million), an increase of 7%. Like-for-like revenue growth (excluding Nine Elms and Twickenham 2 acquired in April 2016 and Guildford Central opened in March 2018) was 7%.

Operating cash flow increased by GBP7.0 million (13%) to GBP63.0 million for the year (2017: GBP56.0 million). During the year we spent GBP42.0 million on growth capital expenditure, more than double the GBP20.6 million in 2017. The Group's operating profit before property revaluations increased by GBP5.6 million (9%) to GBP70.9 million. The Group's statutory profit before tax was GBP134.1 million, an increase of 34% from GBP99.8 million in the prior year due to the increase in operating profit and an increased revaluation gain on our investment properties in the year.

Given that our central overhead and operating expense is largely embedded in the business, this revenue growth has delivered an increase of 12% in the adjusted profit before tax in the year of GBP61.4 million (2017: GBP54.6 million). Adjusted earnings per share increased by 12% to 38.5p (2017: 34.5p) with an equivalent 12% increase in the dividend per share for the year.

The Group has net debt of GBP323.7 million at 31 March 2018 (2017: GBP298.0 million). This represents approximately 25% (2017: 25%) of the Group's gross property assets totalling GBP1,303.3 million (2017: GBP1,190.5 million) and 31% (2017: 31%) of the adjusted net assets of GBP1,059.1 million (2017: GBP963.4 million). The Group's interest cover for the year, expressed as the ratio of cash generated from operations against interest paid was 7.6 times (2017: 6.1 times). This is comfortably ahead of our internal minimum interest cover target of 5 times.

Investment in new capacity

Our 55,000 sq ft Guildford Central store on Woodbridge Meadows opened in March 2018, and after its first two months it is 12% occupied. The 25,000 sq ft extension to our Wandsworth store has just opened.

We have acquired five freehold development sites since 1 April 2017, increasing our pipeline to nine new stores and one extension, with a total capacity (subject to planning) of approximately 640,000 sq ft (14% of current MLA). The acquisitions in Wapping (just east of Tower Bridge), Uxbridge (West London), Hove, Bath Road in Slough, and Bracknell are all in London and the South East, and we believe when developed will be quality additions to the portfolio.

We continue to look for land and existing storage centres in large urban conurbations, with a focus on London and the South East, and should the current uncertainties throw up new opportunities, we will pursue them aggressively. That said, developing stores in these areas remains challenging given the competition for land, an increasingly long, expensive and complex planning process and the understandable pressure to produce more housing.

We have successfully acquired four of the six long leasehold interests within the Wapping building and are currently fitting out the available vacant space to create a self storage centre of approximately 25,000 sq ft, which will open in late summer.

As reported in our interims, we have obtained planning consent for a landmark Manchester city centre store of 60,000 sq ft on Water Street, which is currently under construction with a scheduled opening in spring 2019. We have also recently obtained planning consent for a 72,000 sq ft store in Camberwell, London, with the store scheduled to open in spring 2020. After lengthy consultations, we have made good progress on planning at Kings Cross and Battersea and anticipate submitting applications for both schemes later this year.

We are working up the planning applications on the recently acquired schemes in Bracknell, Slough, Hove and Uxbridge and will submit them in due course following negotiations with the relevant councils. As always, this process is subject to the vagaries of the planning system. At 31 March 2018, the future cost of the current pipeline of ten development sites and extensions, seven of which are subject to planning, is estimated to be GBP110 million.

Dividends

The Group's dividend policy is to distribute 80% of full year adjusted earnings per share. The final dividend declared is 15.5 pence per share. The dividend declared for the year of 30.8 pence per share represents an increase of 12% from 27.6 pence per share last year.

Our people

A business will only succeed if it has a fully motivated and engaged team. From the start we have always aimed to create a culture which is accessible, apolitical, non-hierarchical, socially responsible, and very importantly, a fun and enjoyable place to work. Some of you may have seen that we formally launched The Big Yellow Foundation in February, supporting six charities who focus on the rehabilitation of adults through work. This is a further step in the evolution of Big Yellow as a business, which has received very positive feedback and support from our people and customers. More details on the Foundation can be found online and in the CSR report.

In addition, we focus on customer service and engagement, measuring and responding to their feedback. There has been a further improvement in our customer net promoter scores ("NPS") to an average of 80.1 over the year. NPS scores at these levels are highly unusual and a good reflection of the culture of this business.

I would like to thank all our people for their efforts in contributing to another year of growth.

Board

Tim Clark has announced that he is stepping down as a Non-Executive Director at the Group's next AGM. He joined the Company in 2008 and over the past ten years has been a valuable Senior Independent Director, and Chair of the Remuneration and Nomination Committees. I will miss his sound advice, judgement, and considerable brainpower and along with the Board, would like to thank him for his significant contribution to Big Yellow's success.

Vince Niblett joined the Board as a Non-Executive Director and Chairman of the Audit Committee in June 2017. Vince was previously the Global Managing Partner Audit for Deloitte, and held a number of senior leadership roles there before his retirement in May 2015.

Anna Keay joined the Board as a Non-Executive Director in March 2018. Anna has been the CEO of the Landmark Trust since 2012, having started her career at Historic Royal Palaces, and then from 2002 to 2012 she was Curatorial Director of English Heritage.

I am delighted to welcome Vince and Anna. I consider it a plaudit that we can attract such high quality people to our Board.

Outlook

We remain focussed on our core objective of increasing occupancy to 90%. As we have previously indicated, higher levels of occupancy deliver more traction on pricing and drive rate growth and indeed we have seen that materialise in the second half of the year.

As our vacant capacity has reduced we have been more aggressively pursuing an expansion strategy. There are very few existing stores that are of sufficient quality available to purchase and brand as Big Yellow. We continue therefore to acquire raw land and develop our own stores, and are pleased to have secured a number of quality sites during the year. The development process however, of which we have unparalleled experience, remains long, does carry risk, and is increasingly complex.

Risks external to our business remain, and there will no doubt be setbacks in economic growth. It is for that reason that we keep the business very conservatively financed thus enabling us to plan and execute the next phase of growth.

Nicholas Vetch, Executive Chairman

21 May 2018

Strategic Report

OUR STRATEGY AND BUSINESS MODEL

Our Strategy

Our strategy from the outset has been to develop Big Yellow into the market leading self storage brand, delivering excellent customer service, with a great culture and highly motivated employees. We continue to be the market leading brand, with unprompted awareness of seven times that of our nearest competitor (source: YouGov survey, April 2018). We concentrate on developing our stores in main road locations with high visibility, where our distinctive branding generates high awareness of Big Yellow. Our accreditation in 2016 for the Best 100 Companies to work for was pleasing as an independent assessment of our employee engagement, and our customer satisfaction survey scores remain very high, with an average customer net promoter score of 80 in the year, and average Trustpilot scores of 9.5 out of 10.

Self storage demand from businesses and individuals at any given store is linked in part to local economic activity, consumer and business confidence, all of which are inter-related. Fluctuations in housing activity whether in the rented or owner occupied sector, are also a factor and in our view influence the top slice of demand over and above a core occupancy. The performance of our stores was relatively resilient during the collapse in housing activity and GDP over the period 2007 to 2009, with London and the South East proving to be less volatile.

Local GDP and hence business and housing activity are greatest in the larger urban conurbations and in particular London and the South East. Furthermore, people and businesses are space constrained in these more densely populated areas. Barriers to entry in terms of competition for land and difficulty around obtaining planning are also highest in more urbanised locations.

Over the last 19 years we have built a portfolio of 74 Big Yellow self storage centres, largely freehold, purpose-built and focussed on London, the South East and large metropolitan cities. We believe that by owning a predominantly freehold estate we are insulating ourselves against adverse rent reviews and in the long term possible redevelopment of key stores by the landlord. We currently have a pipeline of ten freehold development opportunities (including one extension) and are looking to expand that pipeline with a view to growing the Big Yellow platform to 100 stores.

65% of our current annualised store revenue derives from within the M25; for London and the South East, the proportion of current annualised store revenue is 83%. Any future external growth will be executed in a way that is likely to maintain a balance of 80% in London and the South East and 20% in regional cities.

Our Big Yellow stores are on average 62,000 sq ft, compared to an industry average of approximately 46,000 sq ft (source: The Self Storage Association 2018 UK Annual Survey). The upside from filling our larger than average sized stores is, in our view, only possible in large metropolitan markets, where self storage demand from domestic and business customers is the highest. As the operating costs of our assets are relatively fixed, larger stores in bigger urban conurbations, particularly London, drive higher revenues and higher operating margins.

We continue to believe that the medium term opportunity to create shareholder value will be achieved principally by increasing occupancy and net rent per sq ft in our existing platform to drive revenue, the majority of which flows through to the bottom line. Our key objectives remain:

- leveraging our market leading brand position to generate new prospects, principally from our digital, mobile and desktop platforms;

- focusing on training, selling skills, and customer satisfaction to maximise prospect conversion and referrals;

   -   growing occupancy and net rent so as to drive revenue optimally at each store; 

- maintaining a focus on cost control, so revenue growth is transmitted through to earnings growth;

- increasing the footprint of the Big Yellow platform to 100 stores principally through new site development and where possible existing prime freehold stores that meet our quality criteria;

   -   selectively acquiring existing self storage assets into the Armadillo platform; 

- maintaining a conservative capital structure in the business with Group interest cover of a minimum of five times; and

- producing sustainable returns for shareholders through a low leverage, low volatility, high distribution REIT.

In the eighteen years since flotation in May 2000, Big Yellow has delivered a Total Shareholder Return ("TSR"), including dividends reinvested, of 15.0% per annum, in aggregate 1,128% at the closing price of 853p on 31 March 2018. This compares to 6.5% per annum for the FTSE Real Estate Index and 5.0% per annum for the FTSE All Share index over the same period. This demonstrates the power of compounding over the longer term.

Our business model

 
 Attractive market 
  dynamics                  *    UK self storage penetration in key urban conurbations 
                                 remains relatively low 
 
 
                            *    Limited new supply coming onto the market 
 
 
                            *    Resilient through the downturn 
 
 
                            *    Sector growth is positive, with increasing domestic 
                                 demand 
 Our competitive 
  advantage                 *    UK industry's most recognised brand 
 
 
                            *    Prominent stores on arterial or main roads, with 
                                 extensive frontage and high visibility 
 
 
                            *    Largest share of web traffic from mobile and desktop 
                                 platforms 
 
 
                            *    Strong customer satisfaction and NPS scores 
                                 reflecting excellent customer service 
 
 
                            *    5.6 million sq ft UK footprint (Big Yellow and 
                                 Armadillo combined) 
 
 
                            *    Primarily freehold estate concentrated in London and 
                                 South East and other large metropolitan cities 
 
 
                            *    Larger average store capacity - economies of scale, 
                                 higher operating margins 
 
 
                            *    Secure financing structure with strong balance sheet 
                    ------------------------------------------------------------------ 
 Evergreen income 
  streams                   *    55,000 customers from a diverse base - individuals, 
                                 SMEs and national accounts 
 
 
                            *    Average length of stay for existing customers of 26 
                                 months 
 
 
                            *    30% of customers in stores greater than two year 
                                 length of stay 
 
 
                            *    Low bad debt expense (0.2% of revenue in the year) 
                    ------------------------------------------------------------------ 
 Strong growth 
  opportunities             *    Opportunities to drive further occupancy growth 
 
 
                            *    Yield management as occupancy increases 
 
 
                            *    Densification of living and scarcity of flexible 
                                 business space drives demand 
 
 
                            *    Growth in national accounts and business customer 
                                 base 
 
 
                            *    Increasing the platform financed from internal 
                                 resources 
 
 
                            *    Growth in our Armadillo joint venture platform 
                    ------------------------------------------------------------------ 
 Conversion into 
  quality returns           *    Freehold assets for high operating margins and 
                                 operational advantage 
 
 
                            *    Low technology and obsolescence product, maintenance 
                                 capex fully expensed 
 
 
                            *    Annual compound adjusted eps growth of 16% since 
                                 2004/5 (IFRS adoption year) 
 
 
                            *    Annual compound cash flow growth of 16% since 2004/5 
 
 
                            *    Dividend payout ratio of 80% of adjusted eps 
                    ------------------------------------------------------------------ 
 

The self storage market

In the recently published 2018 Self Storage Association UK Survey, only 46% of those surveyed had a reasonable or good awareness of self storage. Furthermore, only 6% of the 2,083 adults surveyed were currently using self storage, or were thinking of using self storage, in the next year. This indicates a continued opportunity for growth and with increasing use of self storage, together with the ongoing marketing efforts of everyone in the industry, we anticipate awareness will grow.

Self storage is not a commoditised product and awareness is driven largely by businesses and individuals using self storage. Consequently, the increase in awareness over time has been relatively slow, with good awareness of self storage increasing from 38% in 2014 to 46% in 2018 across the UK (source: UK SSA Survey 2018). Our YouGov Survey carried out in April 2018 showed higher levels of awareness in London of 63%, up from 58% in 2014.

Growth in new facilities across the industry has been largely in regional areas of the UK and in particular in smaller towns. In London in the year to 31 March 2018, we believe there were five new store openings offset by three closures.

The Self Storage Association ("SSA") estimates that the UK industry is made up of approximately 1,504 self storage facilities (of which 345 are purely container operations), providing 44.6 million sq ft of self storage space, equating to 0.7 sq ft per person in the UK. This compares to 9.5 sq ft per person in the US, 1.8 sq ft per person in Australia and 0.1 sq ft for mainland Europe, where the roll-out of self storage is a more recent phenomenon (source: FEDESSA European Self Storage Annual Survey 2017). 393 self storage facilities in the UK are held by large operators (defined as those managing 10 facilities or more), which represents 34% of the total number of self storage centres (excluding container operations), but the SSA estimate over 40% of total capacity. Given the dominance of the larger brands in the South East, we would expect the proportion of revenue earned by the top five operators to be in excess of 40% of the annual industry turnover of GBP750 million.

Big Yellow is well placed to benefit from the growing self storage market, given the strength of our brand, and our online platform which delivers 88% of our prospect enquiries. Our portfolio is strategically focussed on London, the South East and large metropolitan cities, where barriers to entry and economic activity are at their highest.

Operational and Marketing Review

Overview

We now have a portfolio of 74 open and trading Big Yellow stores, with a further ten development sites including one extension opportunity. The current maximum lettable area of the 74 stores is 4.6 million sq ft. When fully built out the portfolio will provide approximately 5.3 million sq ft of flexible storage space.

In addition we part-own and manage 22 Armadillo stores which are principally located in northern UK towns and cities, and operate from a platform of 1.0 million sq ft.

Growth in new self storage centre openings, excluding container operators, over the last six years has averaged 1% to 2% of total capacity per annum, down significantly from the previous decade. Additionally, in our core markets in London and the South East, high land values driven by competing uses such as residential, and complex planning rules, are making the creation of new supply very difficult for all operators. We believe that we are in a relatively strong position given the strength of our balance sheet and our proven property development expertise, together with our ability to access funding to exploit the right opportunities.

Operations

The Big Yellow store model is well established. The "typical" store has 60,000 sq ft of MLA and takes some three to four years to achieve 85% plus occupancy. The average room size occupied in the portfolio is currently 68 sq ft, in line with last year. The store is open seven days a week and is initially run by three staff, with a part time member of staff added once the store occupancy justifies the need for the extra administrative and sales workload.

The drive to improve store operating standards and consistency across the portfolio remains a key focus for the Group. Excellent customer service is at the heart of our business objectives, as a satisfied customer is our best marketing tool. We measure customer service standards through a programme of mystery shopping and online customer reviews, which are externally managed. Over the year, we have achieved an average net promoter score of 80.

We have a team of nine area managers in place who have on average worked for Big Yellow for 13 years. They develop and support the stores to drive the growth of the business.

The store bonus structure rewards occupancy performance, sales growth and cost control through quarterly targets based on occupancy and store profitability, including the contribution from ancillary sales of insurance and packing materials. Information on bonus build up is circulated monthly and stores are consulted in preparing their own targets and budgets each quarter, leading to improved visibility, a better understanding of sales lines and control of operating costs.

We believe, that as a consumer-facing branded business, it is paramount to maintain the quality of our estate and customer offering. We therefore continue to invest in preventative maintenance, store cleaning and the repair and replacement of essential equipment, such as lifts and gates. The ongoing annual expenditure is approximately GBP35,000 per store, which is included within cost of sales. This excludes our rolling programme of store makeovers, which typically take place every five years, at a cost of approximately GBP20,000 per store. Over the last five years we have invested GBP12 million in the upkeep and maintenance of our stores, all of which has been expensed in the income statement.

Demand

Demand for self storage is largely driven by need, with security, convenience, quality of product, service and location being key drivers. Awareness remains relatively low compared to commoditised products, such as hotel rooms or airline seats, albeit it is increasing slowly year on year with increased supply, marketing spend and customer use.

We are confident that Big Yellow benefits disproportionately from this improving market for our product, due to our market-leading brand and operating platform with our focus on London, the South East and large metropolitan cities. Our digital platform now accounts for 88% of our prospects, of which over half come through our mobile site.

Customers renting storage space whilst moving within the rental or owner occupied sectors represent 42% of move-ins during the year (2017: 43%). 11% of our customers who moved in took storage space as a spare room for decluttering (2017: 11%). 35% of our customers used the product because some event has occurred in their lives generating the need for storage; they may be moving abroad for a job, have inherited possessions, are getting married or divorced, are students who need storage during the holidays, or homeowners developing into their lofts or basements (2017: 34%). The balance of 12% of our customer demand during the year came from businesses (2017: 12%).

There is a growing trend towards self-employment and smaller business start-ups in the UK, dynamics that are positive for self storage. Additionally, businesses in the UK are increasingly seeking flexible office and storage space rather than longer inflexible leases. The deindustrialisation of big cities with the conversion of commercial space into residential and other uses, is also a driver for demand from the SME market seeking flexible warehouse space.

During the year, the Group commissioned an external survey to assess the impact the average Big Yellow store generates for its local economy. 35% of the Group's space is occupied by business customers, and the average store is home to 105 different businesses who between them employ 300 people as a direct result of their occupation. 60% of the businesses that occupy our stores are start-ups who have never rented space anywhere else before. For over half of the businesses, this is the only space they rent, for others this complements their other space. The report estimated that across Big Yellow over 23,000 jobs are created working for over 7,700 businesses. In addition, average local Gross Value Added generated by Big Yellow's business customers in each store is approximately GBP17 million per annum, or over GBP1 billion nationally.

Of our occupied space today, customers who are longer stay lifestyle users, decluttering into small rooms as an extension to their accommodation, occupy 10% to 15%; 50% to 55% are using it for less than 12 months largely event driven, which could be inheritance, moving in the owner occupied or rental sector, home improvements, travelling; and the balance of 35% are businesses.

We have a dedicated national accounts team for business customers who wish to occupy space in multiple stores. These accounts are billed and managed centrally. We have four full time members of staff working on growing and managing our national account customers. The national accounts team can arrange storage at short notice at any location for our customers. In smaller towns where we do not have representation, we have negotiated sub-contract arrangements with other operators who meet certain operating standards.

Marketing and ecommerce

Our marketing strategy focuses on driving enquiries and customer satisfaction through our digital platforms.

For the last 12 years, we have commissioned a YouGov survey to help us monitor our brand awareness. In our most recent survey conducted in April 2018, we used a statistically robust sample size of 1,000 respondents in London and 2,003 for the rest of the UK. The survey has shown our prompted awareness to be at 71% in London, over two and a half times higher than our nearest competitor and 46% for the rest of the UK, over three times higher than our nearest competitor.

For unprompted brand awareness, our recall in London is 46%, six and a half times higher than our nearest competitor and for the rest of the UK it is 23%, nearly eight times higher than our nearest competitor. The UK Self Storage Association ("SSA") has also conducted a brand awareness survey with similar results. According to their YouGov survey conducted in January 2018, Big Yellow's unprompted brand awareness across the UK is seven times higher than our nearest competitor. These surveys continue to prove we are the UK's brand leader in self storage.

The Big Yellow website, whether accessed by desktop, tablet or smartphone, delivers the largest share of our prospects, accounting for 88% of all sales leads across the year ended 31 March 2018. Telephone is the first point of contact for 8% of our prospects and walk in enquiries, where we have had no previous contact with a prospect, represent 4%.

We have the largest online market share of web visits to self storage company websites in the UK. Across the year ended 31 March 2018, our online market share of web visits ranged from 28% to 34%. Our nearest competitor ranged from 18% to 24% online market share for the same period (source: Connexity Hitwise 35 largest UK self storage operators).

We monitor and improve the website user journeys on an ongoing basis. We are committed to making the experience as easy, intuitive and informative as possible for our customers. Both the mobile specific website and our desktop site are designed with helpful and time saving online tools such as Check-in Online, online FAQs, video store tours, online chat, BoxShop and a Click and Collect service for packing materials. These all help the customer to make an informed choice about their self storage requirements.

Online customer reviews

Consistent with our strategy of putting the customer at the heart of our business, our online customer reviews generate real-time feedback from customers as well as providing positive word of mouth referral to our web visitors. Through our 'Big Impressions' customer feedback programme, we ask our new customers to rate our service. With the users' permission, we then publish these independent reviews on the Big Yellow website. There are currently over 23,000 of these customer reviews published averaging 4.8 out of 5.

The Big Impressions programme also generates customer feedback on their experience when they move out of a Big Yellow store and also from those prospects who decided not to store with us. This programme reinforces best practice of customer service at our stores where customer reviews and mystery shop results are transparently accessible at all levels.

We also gain real-time customer insight from over 3,800 Google Reviews averaging 4.5 out of 5 and 1,100 TrustPilot Reviews currently averaging 9.5 out of 10.

We regularly monitor any mentions of Big Yellow within all customer reviews, on social media, external blogs, news sites and across the web generally. We use this insight to monitor our brand and continually improve our service offering.

Driving online traffic

Self storage is a consumer facing business and the development of strong, sustainable brands is multi-layered and requires a consistency of product, customer service and interaction at all touch points, particularly online, which represents 88% of our total enquiries.

Search engines are the most important acquisition tool for us, accounting for the majority of traffic to our website. We continue to invest in search engine optimisation ("SEO") techniques both on and off the site. This helps us to maintain high positions for the most popular and most searched for self storage related search terms in the organic listings on Google. Of the top 100 self storage search terms, 47 feature brands, representing approximately 50% of the search traffic (source: Connexity Hitwise, 12 weeks ended 12 May 2018). This clearly indicates, that although self storage is a relatively immature industry with 70% to 75% of customers using it for the first time, brand is important in driving higher levels of prospects and customer referrals, leading to improved operational performance. We have demonstrated this through significant improvements in performance of existing storage centres following their acquisition, rebranding and assimilation into our business.

The sponsored search listings remain the largest source of paid for traffic and we ensure our prominence in these listings is balanced with effective landing pages to maximise website conversion.

Efficiencies in online spend are continuing into the year ending 31 March 2019, ensuring the return on investment is maximised from all of our different online traffic sources. Online marketing budgets will continue to remain focussed on the media with the best return on investment.

Social media

Social media continues to be complementary to our existing marketing channels. Our activity is most focussed on Twitter and Facebook, not only monitoring and answering queries regarding self storage, but also publishing our own creative posts, advice, news and CSR initiatives.

The Big Yellow YouTube channel is used to showcase our stores to web prospects through a video store tour. We use both domestic and business versions to help prospects experience the quality of the product without the need for them to visit the store in person. Our online blog is updated regularly with tips and advice for homeowners and businesses, as well as summaries of our charitable and CSR initiatives. We have also developed our LinkedIn profile to help promote Big Yellow as an inviting and engaging place to work and as a direct recruitment channel.

PR

We have been developing regional PR stories throughout the year to help raise the awareness of Big Yellow and the benefits of self storage across the UK. We have been highlighting newsworthy stories of charitable endeavours from Big Yellow staff or the support we provide to the local charities through offering free storage.

Budget

During the year the Group spent approximately GBP4.7 million on marketing (4% of total store revenue). We have increased the budget for the year ahead to GBP5.3 million with a focus on delivering and converting more prospects to our stores from our digital channels.

Cyber security

The Group receives specialist advice and consultancy in respect of cyber security and we have dedicated in-house monitoring. We continue to invest in and review our security systems and we limit the retention of customer data to the minimum requirement. Some of the changes include more frequent penetration testing of internet facing systems, adding components such as anti-ransomware as well as the maintenance and replacement of components (such as firewalls) to the latest technology and specification. Policies and procedures are under regular review and benchmarked against industry best practice by our consultants. These policies also include defend, detect and response policies. We have aligned our policies and procedures to ensure our compliance with the new EU General Data Protection Regulation ("GDPR") which comes into effect on 25 May 2018.

Store Performance

PORTFOLIO SUMMARY - BIG YELLOW STORES

 
                                          2018                                           2017 
                      Mature(1)  Established  Developing      Total     Mature  Established  Developing      Total 
 
Number of stores             67            4           3         74         67            4           2         73 
                      ---------  -----------  ----------  ---------  ---------  -----------  ----------  --------- 
At 31 March: 
Total capacity 
 (sq ft)              4,157,000      271,000     178,000  4,606,000  4,157,000      271,000     123,000  4,551,000 
Occupied space 
 (sq ft)              3,417,000      223,000      90,000  3,730,000  3,271,000      213,000      67,000  3,551,000 
Percentage occupied       82.2%        82.3%       50.6%      81.0%      78.7%        78.6%       54.5%      78.0% 
Net rent per 
 sq ft                 GBP26.96     GBP26.08    GBP19.88   GBP26.74   GBP26.16     GBP25.29    GBP18.63   GBP26.03 
 
  For the year: 
REVPAF(2)              GBP25.55     GBP24.71    GBP14.51   GBP25.19   GBP24.11     GBP22.47     GBP9.45   GBP23.62 
Average occupancy         82.0%        80.8%       43.6%      81.4%      78.2%        75.6%       40.7%      77.1% 
Average annual 
 rent psf              GBP26.55     GBP26.00    GBP19.59   GBP26.37   GBP26.33     GBP25.27    GBP19.03   GBP26.16 
                         GBP000       GBP000      GBP000     GBP000     GBP000       GBP000      GBP000     GBP000 
Self storage 
 income                  90,495        5,694       1,528     97,717     85,469        5,179         952     91,600 
Other storage 
 related 
 income (3)              15,243          918         333     16,494     14,162          822         205     15,189 
Ancillary store 
 rental 
 Income                     435           84           5        524        432           88           6        526 
--------------------  ---------  -----------  ----------  ---------  ---------  -----------  ----------  --------- 
Total store 
 revenue                106,173        6,696       1,866    114,735    100,063        6,089       1,163    107,315 
Direct store 
 operating 
 costs (excluding 
 depreciation)         (30,451)      (1,948)       (760)   (33,159)   (29,088)      (1,885)       (744)   (31,717) 
Short and long 
 leasehold rent(4)      (2,101)            -           -    (2,101)    (2,126)            -           -    (2,126) 
--------------------  ---------  -----------  ----------  ---------  ---------  -----------  ----------  --------- 
Store EBITDA(5)          73,621        4,748       1,106     79,475     68,849        4,204         419     73,472 
Store EBITDA 
 margin                   69.3%        70.9%       59.3%      69.3%      68.8%        69.0%       36.0%      68.5% 
 
Deemed cost              GBP000       GBP000      GBP000     GBP000 
To 31 March 
 2018                   531,198       55,300      32,919    619,417 
Capex to complete         1,700            -         800      2,500 
--------------------  ---------  -----------  ----------  --------- 
Total                   532,898       55,300      33,719    621,917 
 

(1) The mature stores have been open for more than six years at 1 April 2017. The established stores have been open for between three and six years at 1 April 2017 and the developing stores have been open for fewer than three years at 1 April 2017.

   (2)   See glossary in note 28. 
   (3)   Packing materials, insurance and other storage related fees. 

(4) Rent for seven mature short leasehold properties accounted for as investment properties and finance leases under IFRS with total self storage capacity of 420,000 sq ft, and a long leasehold lease-up store with a capacity of 64,000 sq ft. The EBITDA margin for the 60 freehold mature stores is 72%, and 49% for the seven leasehold mature stores.

   (5)   The table below reconciles Store EBITDA to gross profit in the income statement. 
 
                                   Year ended 31 March 2018                  Year ended 31 March 2017 
                                             GBP000                                    GBP000 
                                                      Gross profit                                Gross profit 
                                Store   Reconciling     per income                  Reconciling     per income 
                               EBITDA         items      statement   Store EBITDA         items      statement 
 Store revenue/Revenue(1)     114,735         1,925        116,660        107,315         1,755        109,070 
 Cost of sales(2)            (33,159)       (2,515)       (35,674)       (31,717)       (2,358)       (34,075) 
 Rent(3)                      (2,101)         2,101              -        (2,126)         2,126              - 
                            ---------  ------------  -------------  -------------  ------------  ------------- 
                               79,475         1,511         80,986         73,472         1,523         74,995 
 

(1) See note 3 of the financial statements, reconciling items are management fees and non-storage income.

   (2)   See reconciliation in cost of sales section in Financial Review. 

(3) The rent shown above is the cost associated with leasehold stores, only part of which is recognised within gross profit in line with finance lease accounting principles. The amount included in gross profit is shown in the reconciling items in cost of sales.

PORTFOLIO SUMMARY - ARMADILLO STORES

 
                                                2018      2017 
 
Number of stores(1)                               22        16 
 
At 31 March: 
Total capacity (sq ft)                       963,000   738,000 
Occupied space (sq ft)                       712,000   551,000 
Percentage occupied                            73.9%     74.7% 
Net rent per sq ft                          GBP16.97  GBP16.51 
 
For the year: 
REVPAF                                      GBP15.09  GBP14.31 
Average occupancy                              76.0%     73.3% 
Average annual rent psf                     GBP16.61  GBP16.36 
 
                                              GBP000    GBP000 
Self storage income                           10,677     8,781 
Other storage related income                   2,015     1,659 
Ancillary store rental income                     72        43 
Total store revenue                           12,764    10,483 
Direct store operating costs (excluding 
 depreciation)                               (5,003)   (4,222) 
Leasehold rent                                 (497)     (411) 
Store EBITDA(2)                                7,264     5,850 
Store EBITDA margin                            56.9%     55.8% 
 Cumulative capital expenditure 
                                                GBPm 
To 31 March 2018                                69.1 
To complete                                      0.5 
 
Total capital expenditure                       69.6 
 

(1) Armadillo acquired three stores in April 2017 from Quickstore in Exeter, Torquay and Plymouth, one store in December 2017 from Store it 4U in Stockton, and two stores in March 2018 from 1(st) Storage Centres in Newcastle and Gateshead.

(2) Store earnings before interest, tax, depreciation, amortisation, and management fees charged by Big Yellow to the Armadillo portfolios (see note 27).

Prospects for the year were broadly in line with last year, but we converted a higher proportion of those prospects into customers, with move-ins up 3% on the prior year. This reflects the occupancy focus over the period, with continued innovation and investment in our digital platform and operations.

The table below shows the quarterly move-in and move-out activity over the year.

 
                      Total move-ins   Total move-ins    %   Total move-outs   Total move-outs     % 
                          Year ended       Year ended             Year ended        Year ended 
                            31 March         31 March               31 March          31 March 
                                2018             2017                   2018              2017 
 April to June                20,332           19,509    4            15,112            15,625   (3) 
 July to September            21,463           20,702    4            22,952            22,239     3 
 October to 
  December                    16,000           15,409    4            18,190            17,679     3 
 January to 
  March                       16,133           16,095    -            15,273            14,468     6 
-------------------  ---------------  ---------------  ---  ----------------  ----------------  ---- 
 Total                        73,928           71,715    3            71,527            70,011     2 
 

In the quarter to June, we saw a solid increase in move-in activity of 4%. Move-outs were down year on year, following lower activity levels in the second half of the year ended 31 March 2017. Move-ins continued to outperform year-on-year in the second and third quarters, although move-outs also increased following the earlier improvement in move-in activity, with a high volume of student move-outs in September and October. In the fourth quarter, move-in activity was impacted by the poor weather coupled with an early Easter delaying some activity into April.

In all Big Yellow stores, the occupancy growth in the current year was 179,000 sq ft, against an increase of 112,000 sq ft in the prior year.

 
 Quarterly net occupancy      Net sq ft     Net sq ft   Net move-ins   Net move-ins 
  movement                   Year ended    Year ended     Year ended     Year ended 
                               31 March      31 March       31 March       31 March 
                                   2018          2017           2018           2017 
 April to June                  183,000       110,000          5,220          3,884 
 July to September               82,000        24,000        (1,489)        (1,537) 
 October to December          (170,000)     (137,000)        (2,190)        (2,350) 
 January to March                84,000       115,000            860          1,547 
-------------------------  ------------  ------------  -------------  ------------- 
 Total                          179,000       112,000          2,401          1,544 
 

We had a strong quarter to June with an increase in occupancy of 183,000 sq ft, significantly up on the prior year, which had been affected by uncertainty in the run-up to the Brexit referendum. The second quarter peaked in August and then many of our students and short term house movers vacated in September and October, leading to a net loss in occupied rooms and sq ft occupancy. The third quarter showed a higher loss in occupancy than the prior year due to the strong summer's trading which led to an increase in move-out numbers. In the final quarter we have seen a return to growth in net occupied rooms and increased occupancy in the stores by 84,000 sq ft, which was slightly softer than the prior year for the reasons explained above.

The 67 mature stores are 82.2% occupied compared to 78.7% at the same time last year. The four established stores have grown in occupancy from 78.6% to 82.3%. The three developing stores added 23,000 sq ft of occupancy in the year to reach closing occupancy of 50.6%. Overall store occupancy has increased in the year from 78.0% to 81.0%. On a like-for-like basis, excluding Guildford Central, which opened in March 2018, closing occupancy was 81.9%, an increase of 3.9 percentage points.

With the exception of Guildford Central (which opened in March 2018), all of the stores open at the year end are trading profitably at the EBITDA level. The table below shows the average key metrics across the store portfolio (from the Portfolio Summary) for the year ended 31 March 2018:

 
                                      Mature  Established  Developing      All 
                                      stores       stores      stores   stores 
Average store capacity                62,040       67,750      59,330   62,240 
Average sq ft occupied per 
 store at 31 March 2018               51,000       55,750      30,000   50,400 
Average % occupancy                    82.2%        82.3%       50.6%    81.0% 
Average revenue per store (GBP000)     1,585        1,674         622    1,550 
Average EBITDA per store (GBP000)      1,099        1,187         369    1,074 
                                     -------  -----------  ----------  ------- 
Average EBITDA margin                  69.3%        70.9%       59.3%    69.3% 
 

Pricing and net rent per sq ft

Our core proposition remains a high quality product, competitively priced, with excellent customer service, providing value for money to our customers. We offer a headline opening promotion of 50% off for up to the first 8 weeks, and we continue to manage pricing dynamically, taking account of room availability, customer demand and local competition.

Over the past eighteen months we have been more aggressive with our pricing strategy to drive occupancy growth, which led to a reduction in net achieved rent per sq ft in the second half of the prior financial year. Following this fall in the period to March 2017, and hence a lower starting point in this financial year, rate stabilised in the first half of the financial year with no average rate growth. In the second half, we achieved period on period average rate growth of 1.5% and as a result the average increase for the financial year was 0.8%. Net achieved rent per sq ft at 31 March 2018 grew by 2.7% over the financial year.

Our pricing model reduces promotions and increases asking prices where individual units are in scarce supply. This lowering of promotions, coupled with price increases to existing and new customers, leads to an increase in achieved net rents. Rental growth can also be driven through sub-dividing larger rooms into smaller rooms, which yield a higher net rent per sq ft. The table below shows the growth in net rent per sq ft for the portfolio over the year (excluding Guildford Central).

 
  Average occupancy                         Net rent per 
   in                                       sq ft growth 
   the year             Number of stores    from 1 April 
                                             to 31 March 
                                                    2018 
-------------------  -------------------  -------------- 
 0 to 75%                             10            0.8% 
 75 to 80%                            20            3.2% 
 80 to 85%                            29            3.5% 
 Above 85%                            14            3.5% 
 

Armadillo Self Storage

The Group has a 20% investment in Armadillo Self Storage, with the balance of 80% held by an Australian consortium. During the year Armadillo acquired six stores, three stores in April 2017 from Quickstore in Exeter, Torquay and Plymouth, one store in December 2017 from Store it 4U in Stockton, and two stores in March 2018 from 1(st) Storage Centres in Newcastle and Gateshead.

This takes the Armadillo platform to 22 stores and 963,000 sq ft of MLA. As with the other existing store acquisitions, the intention will be to upgrade and reconfigure the stores through additional investment to drive cash flow growth. In the year to 31 March 2018, GBP1.5 million of capital expenditure has been invested to upgrade and fit out additional capacity in the Armadillo stores.

Armadillo is a lower-frills brand, with largely freehold conversions of existing buildings. They are located in towns where we would not typically locate a Big Yellow, and have an average capacity of 44,000 sq ft (lower than the 62,000 sq ft average for Big Yellow stores). Armadillo provides a number of operational advantages to the Group, such as a wider platform to sell to national accounts, more opportunities for staff promotion, and more efficient use of the Company's marketing and central overhead costs. The Group continues to look for opportunities to add to the Armadillo platform.

Development pipeline

We opened our 55,000 sq ft Guildford Central store in March 2018, and the 25,000 sq ft extension to our Wandsworth store has recently opened. We own a further ten development sites for which planning is to be negotiated, including an existing store where planning is being sought to extend and redevelop. The status of the Group's development pipeline is summarised in the table below:

 
 Site                 Location                Status                          Anticipated 
                                                                               capacity 
-------------------  ----------------------  ------------------------------  -------------- 
 Manchester           Prime location          Planning consent granted        60,000 sq 
                       on Water Street,        in September 2017. Store        ft 
                       central Manchester      construction started 
                                               in March 2018, with a 
                                               view to opening in Spring 
                                               2019. 
 Camberwell, London   Prominent location      Planning consent recently       72,000 sq 
                       on Southampton          granted. Construction           ft 
                       Way                     due to start in November 
                                               2018 with a view to opening 
                                               in Spring 2020. 
 Kings Cross,         Prominent location      Planning application            115,000 
  London               on York Way             currently being prepared        to 120,000 
                                               to be submitted in Summer       sq ft 
                                               2018. 
 Bracknell            Prime location          Site acquired in February       60,000 to 
                       on Ellesfield Avenue    2018. Application to            65,000 sq 
                                               be submitted in late            ft 
                                               summer to incorporate 
                                               self storage and other 
                                               occupiers. 
 Slough               Prominent location      Site acquired in November       50,000 sq 
                       on Bath Road            2017. Planning application      ft 
                                               to be submitted in late 
                                               2018. 
 Battersea, London    Prominent location      Potential redevelopment         Up to an 
                       on junction of          to increase size of existing    additional 
                       Lombard Road and        34,000 sq ft Big Yellow         40,000 sq 
                       York Road (South        store. Redevelopment            ft 
                       Circular)               of adjoining retail into 
                                               a mixed use residential 
                                               led scheme. Ongoing detailed 
                                               planning discussions 
                                               with the Borough Council 
                                               with the aim of submitting 
                                               an application later 
                                               this year. 
 Wapping, London      Prominent location      Site acquired in May            50,000 to 
                       on The Highway          2017. We are currently          75,000 sq 
                                               converting the vacant           ft 
                                               units into a 25,000 sq 
                                               ft self storage centre, 
                                               and collecting income 
                                               from the remaining short-let 
                                               tenancies. The store 
                                               will open in summer 2018. 
 Uxbridge, London     Prominent location      Site acquired in April          55,000 sq 
                       on Oxford Road          2018. Planning application      ft 
                                               to be submitted in Autumn 
                                               2018. 
 Hove                 Prominent location      Site acquired in April          55,000 sq 
                       on Old Shoreham         2018. Planning application      ft to 60,000 
                       Road                    to be submitted in 2019.        sq ft 
 Newcastle            Prime location          Planning application            60,000 sq 
                       on Scotswood Road       to be submitted in Autumn       ft 
                                               2019. 
 Total                                                                        617,000 
                                                                               sq ft to 
                                                                               657,000 
                                                                               sq ft 
-------------------  ----------------------  ------------------------------  -------------- 
 

The capital expenditure currently committed for the financial year ended 31 March 2019 is approximately GBP22 million, which includes the completion of the acquisitions of Hove and Uxbridge, and construction costs on Manchester, Camberwell and Wapping.

The Group manages the construction and fit-out of its stores in-house, as we believe it provides both better control and quality, and we have an excellent record of building stores on time and within budget.

Financial Review

Financial results

Revenue

Total revenue for the year was GBP116.7 million, an increase of GBP7.6 million (7%) from GBP109.1 million in the prior year. Like-for-like revenue for the year was GBP114.7 million, an increase of 7% from the prior year (2017: GBP107.3 million), principally driven by an increase in the average occupancy of the Group's stores. Like-for-like revenue excludes Nine Elms and Twickenham 2, which were acquired in April 2016 and Guildford Central, which opened in March 2018.

Other sales (included within the above), comprising the selling of packing materials, insurance and storage related charges, represented 16.9% of storage income for the year (2017: 16.6%) and generated revenue of GBP16.5 million for the year, up 9% from GBP15.2 million in 2017.

The other revenue earned by the Group is management fee income from the Armadillo Partnerships, and tenant income on sites where we have not started development.

Operating costs

Cost of sales principally comprise the direct store operating costs, including store staff salaries, utilities, business rates, insurance, a full allocation of the central marketing budget and repairs and maintenance.

The breakdown of the portfolio's operating costs compared to the prior year is shown in the table below:

 
  Category                      Year ended   Year ended    % change   % of store 
                                  31 March     31 March                operating 
                                      2018         2017                 costs in 
                                    GBP000       GBP000                     2018 
 Cost of sales (insurance 
  and packing materials)             2,663        2,391         11%           8% 
 Staff costs                         8,740        8,572          2%          26% 
 General & Admin                     1,187        1,196         -1%           4% 
 Utilities                           1,447        1,470         -2%           4% 
 Property rates                     10,438       10,044          4%          32% 
 Marketing                           4,656        4,152         12%          14% 
 Repairs / Maintenance               2,595        2,539          2%           8% 
 Insurance                             921          893          3%           3% 
 Computer costs                        494          443         12%           1% 
 Irrecoverable VAT                      18           17          6%           0% 
 Total per portfolio summary        33,159       31,717          5% 
 

Operating costs per the portfolio summary have increased by GBP1.4 million (5%), GBP0.5 million of which relates to our continued investment in marketing to maintain the Group's online market share and enquiry levels. Following the 2017 rating review, we calculated in May 2017 that the impact on the Group's rates bill for the year ending 31 March 2018 would be an increase of 9% (GBP0.9 million). The actual increase for the year at 4% is lower as a result of rates rebates received at two of our stores in respect of the previous rating period to March 2017.

The cost of insurance and packing materials varies with sales and has increased by 11%, 9% of which is the increase in sales volume, with the balance due to an increase in IPT, and some cost inflation. Our investment in LED lighting has contributed to a reduction in our utility expenditure. The other increases in store operating costs are inflationary.

The table below reconciles store operating costs per the portfolio summary to cost of sales in the income statement:

 
                                                       Year ended   Year ended 
                                                         31 March     31 March 
                                                             2018         2017 
                                                           GBP000       GBP000 
 Direct store operating costs per portfolio summary 
  (excluding rent)                                         33,159       31,717 
 Rent included in cost of sales (total rent payable 
  is included in portfolio summary)                         1,109        1,196 
 Depreciation charged to cost of sales                        439          489 
 Prior year VAT recovery                                        -        (278) 
 Head office and other operational management 
  costs charged to cost of sales                              967          951 
 Cost of sales per income statement                        35,674       34,075 
 

Store EBITDA

Store EBITDA for the year was GBP79.5 million, an increase of GBP6.0 million (8%) from GBP73.5 million for the year ended 31 March 2017 (see Portfolio Summary). The overall EBITDA margin for all Big Yellow stores during the year was 69.3%, an improvement from 68.5% last year.

Administrative expenses

Administrative expenses in the income statement have increased by GBP0.4 million compared to the prior year. The prior year administrative expenses contained non-recurring costs of GBP0.2 million (the write-off of the Group's acquisition costs for the purchase of Lock and Leave in part offset by prior year VAT recovery), hence the like-for-like increase is GBP0.6 million. GBP0.4 million of this increase relates to an increase in the share based payments charge and an increase in national insurance contributions on the vesting of share options (following the increase in the Company's share price). The remaining difference is due principally to an increased investment in IT and other inflationary increases. Of our total GBP10.1 million administrative expense for the year, GBP2.5 million relates to the non-cash share based payments charge.

Interest expense on bank borrowings

The gross bank interest expense for the year was GBP9.8 million, a reduction of GBP1.1 million from the prior year. This reflects the Group's lower average cost of debt for the year, following an amendment to the bank loan to change the term debt to variable debt at a lower margin, coupled with the cancellation of an interest rate derivative over half of the M&G loan, which was extended during the year, and its subsequent re-hedging at a lower cost. The lower average cost was in part offset by slightly higher average debt levels. The average cost of borrowing during the year was 2.9% compared to 3.3% in the prior year.

Capitalised interest increased by GBP0.2 million from the prior year. The interest capitalised in the year is on our Guildford Central store and the Wandsworth extension. In the prior year interest was only capitalised on these developments in the final quarter.

Total finance costs in the income statement increased to GBP12.0 million from GBP11.8 million in the prior year, despite the reduction in interest payable, with refinancing costs incurred in the year of GBP1.5 million (see Borrowings section below).

Profit before tax

The Group made a profit before tax in the year of GBP134.1 million, compared to a profit of GBP99.8 million in the prior year.

After adjusting for the gain on the revaluation of investment properties and other matters shown in the table below, the Group made an adjusted profit before tax in the year of GBP61.4 million, up 12% from GBP54.6 million in 2017.

 
 Profit before tax analysis                   2018     2017 
                                              GBPm     GBPm 
-----------------------------------------  -------  ------- 
 Profit before tax                           134.1     99.8 
 Gain on revaluation of investment 
  properties                                (71.6)   (43.7) 
 Movement in fair value on interest 
  rate derivatives                           (1.3)    (0.7) 
 Acquisition costs written off                   -      0.3 
 Prior year VAT recovery                         -    (0.3) 
 Gain on part disposal of investment         (0.6)        - 
  property 
 Refinancing costs                             1.5        - 
 Share of non-recurring gains and losses 
  in associates                              (0.7)    (0.8) 
 Adjusted profit before tax                   61.4     54.6 
-----------------------------------------  -------  ------- 
 

The movement in the adjusted profit before tax from the prior year is illustrated in the table below:

 
                                                GBPm 
--------------------------------------------  ------ 
 Adjusted profit before tax - year ended 31 
  March 2017                                    54.6 
 Increase in gross profit                        6.2 
 Decrease in net interest payable                1.0 
 Increase in administrative expenses           (0.6) 
 Increase in capitalised interest                0.2 
 Adjusted profit before tax - year ended 31 
  March 2018                                    61.4 
--------------------------------------------  ------ 
 

The share of adjusted profit in the associates was in line with the prior year. The Group's share of adjusted profit before tax of the associates was up GBP0.2 million, however there was an increase in the current tax charge as tax losses have now been fully utilised.

Basic earnings per share for the year was 85.0p (2017: 63.6p) and fully diluted earnings per share was 84.4p (2017: 63.1p). Diluted EPRA earnings per share based on adjusted profit after tax was up 12% to 38.5p (2017: 34.5p) (see note 12). EPRA earnings per share equates to the Company's adjusted earnings per share in the current year.

REIT status

The Group converted to a Real Estate Investment Trust ("REIT") in January 2007. Since then the Group has benefited from a zero tax rate on the Group's qualifying self storage earnings. The Group only pays tax on the profits attributable to our residual business, comprising primarily of the sale of packing materials and insurance, and fees earned from the management of the Armadillo portfolio.

REIT status gives the Group exemption from UK corporation tax on profits and gains from its qualifying portfolio of UK stores. Revaluation gains on developments and our existing open stores will be exempt from corporation tax on chargeable gains, provided certain criteria are met.

The Group has a rigorous internal system in place for monitoring compliance with criteria set out in the REIT regulations. On a monthly basis, a report on compliance with these criteria is issued to the Executive. To date, the Group has complied with all REIT regulations, including forward looking tests.

Taxation

There is a tax charge in the current year of GBP0.6 million. This compares to a charge in the prior year of GBP0.3 million. The current year tax charge reflects an increase in profits in our residual business, in part offset by deductions allowed for tax purposes from the exercise of share options.

Dividends

The Board is recommending the payment of a final dividend of 15.5 pence per share in addition to the interim dividend of 15.3 pence, giving a total dividend for the year of 30.8 pence, an increase of 12% from the prior year.

REIT regulatory requirements determine the level of Property Income Dividend ("PID") payable by the Group. On the basis of the full year distributable reserves for PID purposes, a PID of 27.5 pence per share is payable (31 March 2017: 24.0 pence). The balance of the total annual dividend represents an ordinary dividend declared at the discretion of the Board, in line with our policy to distribute 80% of our adjusted earnings per share in each reporting period. The PID for the year to 31 March 2018 accounts for 89% of the total dividend, up from 87% in the prior year. The table below summarises the declared dividend for the year:

 
 Dividend (pence per share)                         31 March   31 March 
                                                        2018       2017 
-------------------------------------------------  ---------  --------- 
 Interim dividend - PID                                15.3p      13.5p 
                                                       nil p      nil p 
                              *    discretionary 
 
                              *    total               15.3p      13.5p 
 
 Final dividend - PID                                  12.2p      10.5p 
 
                              *    discretionary        3.3p       3.6p 
 
                              *    total               15.5p      14.1p 
 
 Total dividend - PID                                  27.5p      24.0p 
                            - discretionary             3.3p       3.6p 
                                                   ---------  --------- 
                            - total                    30.8p      27.6p 
-------------------------------------------------  ---------  --------- 
 

Subject to approval by shareholders at the Annual General Meeting to be held on 19 July 2018, the final dividend will be paid on 27 July 2018. The ex-div date is 21 June 2018 and the record date is 22 June 2018.

Cash flow growth

The Group is strongly cash generative and draws down from its longer term committed facilities as required to meet its obligations. The Group's cash flow from operating activities for the year was GBP63.0 million, an increase of 13% from GBP56.0 million in the prior year.

 
                                                Year ended   Year ended 
                                                  31 March     31 March 
                                                      2018         2017 
                                                    GBP000       GBP000 
 Cash generated from operations                     73,457       67,209 
 Net finance costs                                 (9,711)     (10,964) 
 Tax                                                 (769)        (271) 
                                               -----------  ----------- 
 Cash flow from operating activities                62,977       55,974 
 Capital expenditure                              (41,959)     (20,577) 
 Asset sales                                           650          300 
 Receipt from Capital Goods Scheme                   2,786        2,917 
 Investment in associate                             (900)            - 
 Dividends received from associates                    446          396 
                                               -----------  ----------- 
 Cash flow after investing activities               24,000       39,010 
 Ordinary dividends                               (46,183)     (41,158) 
 Issue of share capital                                969          286 
 Finance lease payments                            (1,109)      (1,196) 
 Payment to cancel interest rate derivatives       (3,374)            - 
 Increase/(decrease) in borrowings                  25,644      (7,243) 
 Net cash outflow                                     (53)     (10,301) 
 Opening cash and cash equivalents                   6,906       17,207 
                                               -----------  ----------- 
 Closing cash and cash equivalents                   6,853        6,906 
 Closing debt                                    (330,599)    (304,955) 
                                               -----------  ----------- 
 Closing net debt                                (323,746)    (298,049) 
 

In the year capital expenditure outflows were GBP42.0 million, up from GBP20.6 million in the prior year. The capital expenditure during the year principally relates to the acquisition of sites in Wapping, Bracknell and Slough, coupled with construction costs on Guildford Central and the extension to our existing Wandsworth store.

The cash flow after investing activities was a net inflow of GBP24.0 million in the year, down from an inflow of GBP39.0 million in 2017, with the growth in operating cash flow being more than offset by the increased investment in capital expenditure.

Balance sheet

Property

The Group's 74 stores and seven stores under development owned at 31 March 2018, which are classified as investment properties, have been valued individually by Cushman & Wakefield ("C&W") and this has resulted in an investment property asset value of GBP1,303.3 million, comprising GBP1,201.8 million (92%) for the 67 freehold (including three long leaseholds) open stores, GBP43.3 million (3%) for the seven short leasehold open stores and GBP58.2 million (5%) for the seven freehold investment properties under construction.

 
  Analysis of property portfolio                Value at    Revaluation 
                                           31 March 2018    movement in 
                                                                   year 
---------------------------------------  ---------------  ------------- 
 Investment property                         GBP1,245.1m       GBP72.9m 
 Investment property under construction         GBP58.2m      (GBP1.3m) 
---------------------------------------  ---------------  ------------- 
 Total                                       GBP1,303.3m       GBP71.6m 
 

Investment property

The valuations in the current year have grown from the prior year, with a revaluation surplus of GBP72.9 million arising on the open Big Yellow stores (see note 15 for the detailed valuation methodology). Of this increase 69% is due to an improvement in the cap rate used in the valuations. The average exit capitalisation rate used in the valuations was 6.3% in the current year, compared to 6.6% in the prior year, with the discount rate adopted also reducing from 9.7% to 9.4%. The remaining 31% of the increase in value is due to the growth in cash flow from the assets and changes to the operating assumptions adopted in the valuations.

The valuation is based on an average occupancy over the 10 year cash flow period of 83.1% across the whole portfolio.

 
                                         Mature            Established   Developing 
                                 Leasehold      Freehold      Freehold     Freehold         Total 
------------------------------  ----------  ------------  ------------  -----------  ------------ 
 Number of stores                        7            60             4            3            74 
 MLA capacity (sq ft)              420,000     3,737,000       271,000      178,000     4,606,000 
 Valuation at 31 March            GBP43.3m   GBP1,080.8m      GBP82.9m     GBP38.1m   GBP1,245.1m 
  2018 
 Value per sq ft                    GBP103        GBP289        GBP306       GBP214        GBP270 
 Occupancy at 31 March 
  2018                               83.8%         82.0%         82.3%        50.6%         81.0% 
 Stabilised occupancy assumed        84.9%         83.3%         85.4%        85.0%         83.6% 
 Net initial yield pre-admin 
  expenses                           12.9%          6.4%          5.9%         3.5%          6.5% 
 Stabilised yield assuming 
  no rental growth                   13.2%          6.7%          6.4%         8.5%          6.9% 
------------------------------  ----------  ------------  ------------  -----------  ------------ 
 
 

The initial yield pre-administration expenses assuming no rental growth is 6.5% (2017: 6.5%) rising to a stabilised yield of 6.9% (2017: 7.2%). The stores are assumed to grow to stabilised occupancy in 16 months on

average.   Note 15 contains more detail on the assumptions underpinning the valuations. 

As referred to in note 15 C&W observe that there is less transaction activity in the prime self storage market compared to other property markets, although there has been some activity for secondary assets. The capitalisation rates are therefore subject to higher levels of uncertainty than for other property sectors.

C&W's valuation report further confirms that the properties have been valued individually but that if the portfolio were to be sold as a single lot or in selected groups of properties, the total value could differ significantly. C&W state that in current market conditions they are of the view that there could be a material portfolio premium.

Investment property under construction

The investment property under construction valuation has increased by GBP22.0 million in the year. Capital expenditure accounts for GBP33.0 million of this increase, notably on Bracknell, Slough, Wapping and Hove. This has been partly offset by Guildford Central transferring to open stores and a revaluation deficit of GBP1.3 million, where our projected construction costs have increased due to a change in the planned schemes on a couple of sites which are subject to planning.

Purchaser's cost adjustment

As in prior years, we have instructed an alternative valuation on our assets using a purchaser's cost assumption of 2.75% (see note 15 for further details) to be used in the calculation of our adjusted diluted net asset value. This Red Book valuation on the basis of the special assumption of 2.75% purchaser's costs, results in a higher property valuation at 31 March 2018 of GBP1,380.3 million (GBP77.0 million higher than the value recorded in the financial statements). With the share of uplift on the revaluation of the Armadillo stores (GBP0.7 million), this translates to 48.8 pence per share.

This revised valuation translates into an adjusted net asset value per share of 665.0 pence (2017: 607.6 pence) after the dilutive effect of outstanding share options.

Receivables

At 31 March 2018 we have a receivable of GBP4.3 million in respect of payments due back to the Group under the Capital Goods Scheme, as a consequence of the introduction of VAT on self storage from 1 October 2012. The receivable relates to VAT to be recovered on historic store development expenditure.

The debtor has been discounted in accordance with International Accounting Standards to the net present value using the Group's average cost of debt, with GBP0.2 million of the discount being unwound through interest receivable in the period. The gross value of the debtor before discounting is GBP4.6 million.

The Group received has received GBP11.3 million to date under the Scheme, of which GBP2.8 million was received in the year.

Net asset value

The adjusted net asset value is 665.0 pence per share (see note 13), up 9% from 607.6 pence per share at 31 March 2017. The table below reconciles the movement from 31 March 2017:

 
  Movement in adjusted net asset value          GBPm   EPRA adjusted 
                                                           NAV pence 
                                                           per share 
------------------------------------------  --------  -------------- 
 1 April 2017                                  963.4           607.6 
 Adjusted profit after tax                      60.8            38.4 
 Equity dividends paid                        (46.2)          (29.1) 
 Cancellation of interest rate derivative      (3.4)           (2.1) 
 Revaluation movements (including share 
  of associate)                                 72.4            45.6 
 Movement in purchaser's cost adjustment         9.2             5.8 
 Other movements (e.g. share schemes)            2.9           (1.2) 
 31 March 2018                               1,059.1           665.0 
------------------------------------------  --------  -------------- 
 

Borrowings

Our financing policy is to fund our current needs through a mix of debt, equity and cash flow to allow us to build out our development pipeline and achieve our strategic growth objectives, which we believe improve returns for shareholders. We aim to ensure that there are sufficient medium-term facilities in place to finance our committed development programme, secured against the freehold portfolio, with debt serviced by our strong operational cash flows. We maintain a keen watch on medium and long-term rates and the Group's policy in respect of interest rates is to maintain a balance between flexibility and hedging of interest rate risk.

During the year, the Group further reduced its average cost of debt, whilst increasing the available facilities and extending the average term of its debt.

The Group extended its GBP70 million loan with M&G by a year, pushing its expiry out to June 2023. All other terms and conditions of the loan remained the same, hence it was not a material modification of the loan under IAS 39. At the same time, the Group cancelled the existing interest rate derivative that was in place over half of the M&G loan (2.64% expiring in June 2022) at a cost of GBP3.4 million and replaced it with a new derivative until June 2023 at a pre-margin rate of 0.76%.

The Group also amended the terms of its existing GBP190 million bank facility, which was treated as an extinguishment of the loan under IAS 39. The GBP85 million term loan, which attracted a margin of 150bps, was converted to revolving loan at a lower margin of 125 bps. The term of the loan was extended to October 2022 with an option in place to extend the loan by a further two years. The Group also has an option to increase the amount of revolving loan by a further GBP80 million during the course of the loan's term. The Group exercised its option over GBP20 million of this debt in March 2018, resulting in the overall bank facility being GBP210 million at the balance sheet date.

The refinancing costs of GBP1.5 million shown in the income statement relate to the unamortised loan arrangement costs of the previous bank facility, and the write-off of the costs of the new bank facility in accordance with IAS 39.

The table below summarises the Group's debt facilities at 31 March 2018. The average cost of debt has reduced to 2.9% from 3.2% at 31 March 2017:

 
 Debt                 Expiry                  Facility             Drawn   Average interest 
                                                                                       cost 
-------------------  --------------  -----------------  ----------------  ----------------- 
                                                                 GBP87.6 
 Aviva Loan           April 2027       GBP87.6 million           million               4.9% 
 M&G loan             June 2023          GBP70 million     GBP70 million               2.8% 
 Bank loan (Lloyds 
  & HSBC)             October 2022      GBP210 million    GBP173 million               1.8% 
-------------------  --------------  -----------------  ----------------  ----------------- 
                      Average term            GBP367.6          GBP330.6 
 Total                 5.5 years               million           million               2.9% 
 

The Group was comfortably in compliance with its banking covenants at 31 March 2018. For the year we had Group interest cover of 7.6 times (2017: 6.1 times) based on pre-interest operating cash flow against interest paid. The net debt to gross property assets ratio is 25% (2017: 25%) and the net debt to adjusted net assets ratio (see net asset value section above) is 31% (2017: 31%).

At 31 March 2018, the fair value on the Group's interest rate derivatives was an asset of GBP1.7 million. The Group does not hedge account its interest rate derivatives. As recommended by EPRA, the fair value movements are eliminated from adjusted profit before tax, diluted EPRA earnings per share, and adjusted net assets per share.

Cash deposits are only placed with approved financial institutions in accordance with the Group's Treasury policy.

Share capital

The share capital of the Company totalled GBP15.9 million at 31 March 2018 (2017: GBP15.8 million), consisting of 158,570,574 ordinary shares of 10p each (2017: 157,882,867 shares). 0.7 million shares were issued for the exercise of options during the year at an average exercise price of 725p (2017: 0.5 million shares at an average price of 738p).

The Group holds 1.1 million shares within an Employee Benefit Trust ("EBT"). These shares are shown as a debit in reserves and are not included in calculating net asset value per share.

 
                                            2018         2017 
                                             No.          No. 
--------------------------------     -----------  ----------- 
Opening shares                       157,882,867  157,369,287 
Shares issued for the exercise 
 of options                              687,707      513,580 
-----------------------------------  -----------  ----------- 
Closing shares in issue              158,570,574  157,882,867 
Shares held in EBT                   (1,122,907)  (1,122,907) 
Closing shares for NAV purposes      157,447,667  156,759,960 
-----------------------------------  -----------  ----------- 
 

77.4 million shares were traded in the market during the year ended 31 March 2018 (2017: 74.9 million). The average mid-market price of shares traded during the year was 801.5p with a high of 900p and a low of 722p.

Investment in Armadillo

The Group has a 20% investment in Armadillo Storage Holding Company Limited and a 20% investment in Armadillo Storage Holding Company 2 Limited. In the consolidated accounts of Big Yellow Group PLC, our investments in the vehicles are treated as associates using the equity accounting method. In March 2018, Armadillo 2 raised GBP4.5 million of equity, which alongside additional debt from Lloyds, funded the acquisition of 1(st) Storage Centres. Big Yellow's equity invested was GBP0.9 million (20% of the total raised), with the balance funded by our partners.

The occupancy of the Armadillo stores at 31 March 2018 was 73.9% (31 March 2017: 74.7%). The occupancy growth in the year was 161,000 sq ft, including 141,000 sq ft of occupancy acquired in the six store purchases made in the year. The net rent achieved at 31 March 2018 by the Armadillo stores is GBP16.97 per sq ft, an increase of 2.8% from the same time last year. Revenue increased by 22% to GBP12.8 million for the year to 31 March 2018 (2017: GBP10.5 million); the like-for-like increase in revenue was 10%.

The Armadillo Partnerships made a combined operating profit of GBP6.2 million in the year, of which Big Yellow's share is GBP1.2 million. After net interest costs, the revaluation of investment properties (valued by Jones Lang LaSalle), deferred tax on the revaluation surplus and movement in interest rate derivatives, the profit for the year was GBP4.6 million, of which the Group's share was GBP0.9 million.

Big Yellow has a five year management contract in place in each Partnership. For the year to 31 March 2018 the Group earned management fees of GBP1.0 million. The Group's share of the declared dividend for the year is GBP0.4 million, representing a 12% yield on our original equity invested.

Principal risks and uncertainties

The Directors have carried out a robust assessment of the principal risks facing the Company, including those that would threaten its business model, future performance, solvency or liquidity.

The section below details the principal risks and uncertainties that are considered to have the most material impact on the Group's strategy and objectives. These key risks are monitored on an ongoing basis by the Executive Directors, and considered fully by the Board in its annual risk review.

 
 Risk and impact              Mitigation                                                    Change during the 
                                                                                             year and outlook 
 Self storage market 
  risk                         Self storage is a relatively                                  The UK economy is 
  There is a risk              immature market in the UK                                     projected to grow 
  to the business              compared to other self storage                                at approximately 
  that the self                markets such as the United                                    1.5% in 2018. Self 
  storage market               States and Australia, and                                     storage proved relatively 
  does not grow                we believe has further opportunity                            resilient through 
  in line with our             for growth. Awareness of                                      the GFC, with our 
  projections, and             self storage and how it can                                   revenue and earnings 
  that economic                be used by domestic and business                              increasing over 
  growth in the                customers is relatively low                                   the last eight years. 
  UK is below expectations,    throughout the UK, although                                   As the economy has 
  which could result           higher in London. The rate                                    recovered in the 
  in falling demand            of growth of branded self                                     past few years, 
  and a loss of                storage on main roads in                                      the market risk 
  income.                      good locations has historically                               has fallen in line 
                               been limited by the difficulty                                with increasing 
                               of acquiring sites at affordable                              occupancy. 
                               prices and obtaining planning                                 There is increased 
                               consent. New store openings                                   macroeconomic uncertainty 
                               within the sector have slowed                                 associated with 
                               significantly over the past                                   the UK's future 
                               few years.                                                    exit from the EU, 
                               Our performance during the                                    and this has resulted 
                               Global Financial Crisis ("GFC")                               in a broad range 
                               was relatively resilient,                                     of opinions on the 
                               although not immune. We believe                               UK's future economic 
                               that the resilience of our                                    performance. 
                               performance is due to a combination                           The Group's like-for-like 
                               of factors including:                                         occupancy has increased 
                                *    a prime portfolio of freehold properties;               by 3.9 percentage 
                                                                                             points in the year 
                                                                                             from 78.0% to 81.9%. 
                                *    a focus on London and the South East and other large 
                                     metropolitan cities, which proved more resilient 
                                     during the GFC and where the drivers in the self 
                                     storage market are at their strongest and the 
                                     barriers to competition are at their highest; 
 
 
                                *    the strength of operational and sales management; 
 
 
                                *    continuing innovation to deliver the highest levels 
                                     of customer service; 
 
 
                                *    the UK's leading self storage brand, with high publi 
                               c 
                                     awareness and online strength; and 
 
 
                                *    strong cash flow generation and high operating 
                                     margins, from a secure capital structure. 
 
 
                               We have a large current storage 
                               customer base of approximately 
                               55,000 spread across the 
                               portfolio of stores and hundreds 
                               of thousands more who have 
                               used Big Yellow over the 
                               years. In any month, customers 
                               move in and out at the margin 
                               resulting in changes in occupancy. 
                               This is a seasonal business 
                               and typically we see growth 
                               over the spring and the summer 
                               months, with the seasonally 
                               weaker periods being the 
                               winter months. 
 Property risk 
  There is a risk               Our management has significant                                The planning process 
  that we will be               experience in the property                                    remains difficult 
  unable to acquire             industry generated over many                                  and to achieve a 
  new development               years and in particular in                                    planning consent 
  sites which meet              acquiring property on main                                    can take anything 
  management's criteria.        roads in high profile locations                               from eighteen months 
  This would impact             and obtaining planning consents.                              to three years. 
  on our ability                We do take planning risk                                      Local planning policy 
  to grow the overall           where necessary, although                                     is increasingly 
  store platform.               the availability of land,                                     favouring residential 
  The Group is also             and competition for it makes                                  development over 
  subject to the                acquiring new sites challenging.                              other uses, and 
  risk of failing               Our in-house development                                      we don't expect 
  to obtain planning            team and our professional                                     this to change given 
  consents on its               advisers have significant                                     the shortage of 
  development sites,            experience in obtaining planning                              housing in the UK. 
  and the risk of               consents for self storage 
  a rising cost                 centres. 
  of development.               We manage the construction 
                                of our properties very tightly. 
                                The building of each site 
                                is handled through a design 
                                and build contract, with 
                                the fit out project managed 
                                in-house using an established 
                                professional team of external 
                                advisers and sub-contractors 
                                who have worked with us for 
                                many years to our Big Yellow 
                                specification. We carried 
                                out an external benchmarking 
                                of our construction costs 
                                and tendering programme in 
                                2016, which had satisfactory 
                                results. 
 Valuation risk 
  The valuations                The valuations are carried                                   The revaluation 
  of the Group's                out by independent, qualified                                surplus on the Group's 
  investment properties         external valuers who value                                   open stores investment 
  may fall due to               a significant proportion                                     properties was GBP72.9 
  external pressures            of the UK self storage industry.                             million in the year 
  or the impact                 The portfolio is diverse                                     (an uplift of 6%), 
  of performance.               with approximately 55,000                                    due to an improvement 
  Lack of transactional         customers currently using                                    in cash flows and 
  evidence in the               our stores for a wide variety                                the capitalisation 
  self storage sector           of reasons.                                                  rates used in the 
  leads to more                 There is significant headroom                                valuations. 
  subjective valuations.        on our loan to value banking                                 There continues 
                                covenants.                                                   to be an increase 
                                                                                             in transactional 
                                                                                             evidence in the 
                                                                                             sector, with a number 
                                                                                             of portfolio transactions 
                                                                                             taking place in 
                                                                                             the current year. 
 Treasury risk 
  The Group may                 Our financing policy is to                                   Interest rates were 
  face increased                fund our current needs through                               increased during 
  costs from adverse            a mix of debt, equity and                                    the year, and the 
  interest rate                 cash flow to allow us to                                     forecast is for 
  movements.                    selectively build out the                                    further moderate 
                                remaining development pipeline                               increases, albeit 
                                and achieve our strategic                                    they are expected 
                                growth objectives, which                                     to remain at relatively 
                                we believe improve returns                                   low levels for the 
                                for shareholders. We have                                    foreseeable future. 
                                made it clear that we believe                                UK inflation reached 
                                optimal leverage for a business                              3% in 2017, but 
                                such as ours should be LTV                                   is forecast to moderate 
                                in the range 20% to 30% and                                  slightly in 2018. 
                                this informs our management                                  Debt providers currently 
                                of treasury risk.                                            remain supportive 
                                We aim to ensure that there                                  to companies with 
                                are sufficient medium-term                                   a strong capital 
                                facilities in place to finance                               structure. That 
                                our committed development                                    said, a weaker 
                                programme, secured against                                   macro-economic 
                                the freehold portfolio, with                                 performance by the 
                                debt serviced by our strong                                  UK economy could 
                                operational cash flows.                                      adversely affect 
                                We have a fixed rate loan                                    liquidity and pricing. 
                                in place from Aviva Commercial                               The Group's interest 
                                Finance Limited, with nine                                   cover ratio for 
                                years remaining. The Group                                   the year to 31 March 
                                has a GBP70 million loan                                     2018 was 7.6 times, 
                                from M&G Investments, which                                  comfortably ahead 
                                is 50% fixed and 50% floating,                               of our internal 
                                repayable in 2023. For our                                   target of 5 times. 
                                bank debt, we borrow at floating 
                                rates of interest and use 
                                swaps to hedge our interest 
                                rate exposure. Our policy 
                                is to have at least 40% of 
                                our total borrowings fixed, 
                                with the balance floating. 
                                At 31 March 2018 46% of the 
                                Group's total borrowings 
                                were fixed or subject to 
                                interest rate derivatives. 
                                The Group reviews its current 
                                and forecast projections 
                                of cash flow, borrowing and 
                                interest cover as part of 
                                its monthly management accounts. 
                                In addition, an analysis 
                                of the impact of significant 
                                transactions is carried out 
                                regularly, as well as a sensitivity 
                                analysis assuming movements 
                                in interest rates and store 
                                occupancy on gearing and 
                                interest cover. This sensitivity 
                                testing underpins the viability 
                                statement below. 
                                The Group regularly monitors 
                                its counterparty risk. The 
                                Group monitors compliance 
                                with its banking covenants 
                                closely. During the year 
                                it complied with all its 
                                covenants, and is forecast 
                                to do so for the foreseeable 
                                future. 
 Tax and regulatory 
  risk                          We regularly monitor proposed                                In addition to the 
  The Group is exposed          and actual changes in legislation                            regulatory and tax 
  to changes in                 with the help of our professional                            uncertainty linked 
  the tax regime                advisers, through direct                                     to the UK's future 
  affecting the                 liaison with HMRC, and through                               exit from the EU, 
  cost of corporation           trade bodies to understand                                   the Group has experienced 
  tax, VAT Stamp                and, if possible, mitigate                                   an increase in cost 
  Duty and Stamp                or benefit from their impact.                                in the year following 
  Duty Land Tax                 HMRC have designated the                                     the Government's 
  ("SDLT"), for                 Group as having a low-risk                                   review of business 
  example the imposition        tax status, and we hold regular                              rates. 
  of VAT on self                meetings with them. We carry 
  storage from 1                out detailed planning ahead 
  October 2012.                 of any future regulatory 
  The UK's future               and tax changes using our 
  exit from the                 expert advisers. 
  EU creates uncertainty        The Group has internal monitoring 
  over the future               procedures in place to ensure 
  UK tax and regulatory         that the appropriate REIT 
  environment.                  rules and legislation are 
  The Group is exposed          complied with. To date all 
  to potential tax              REIT regulations have been 
  penalties or loss             complied with, including 
  of its REIT status            projected tests. 
  by failing to 
  comply with the 
  REIT legislation. 
 Human resources 
  risk                          We have developed a professional,                             During the prior 
  Our people are                lively and enjoyable working                                  year, an employee 
  key to our success            environment and believe our                                   consultancy conducted 
  and as such we                success stems from attracting                                 an engagement survey 
  are exposed to                and retaining the right people.                               of our employees. 
  a risk of high                We encourage all our staff                                    The survey results 
  staff turnover,               to build on their skills                                      showed very high 
  and a risk of                 through appropriate training                                  levels of employee 
  the loss of key               and regular performance reviews.                              engagement (90%), 
  personnel.                    We believe in an accessible                                   which was an increase 
  With low unemployment,        and open culture and everyone                                 from 86% from our 
  and a risk of                 at all levels is encouraged                                   previous survey 
  higher staff turnover,        to review and challenge accepted                              in 2014. 
  difficulty in                 norms, so as to contribute 
  finding the right             to the performance of the 
  employees increases.          Group. 
                                We were ranked 80(th) in 
                                the Sunday Times Best 100 
                                Companies to Work For survey 
                                in February 2016. 
 Brand and reputation 
  risk 
  The Group is exposed          We have always aimed to                                      During the year, 
  to the risk of                run this business in a professional                          we developed a crisis 
  a single serious              way, which has involved strict                               response plan with 
  incident materially           adherence with all regulations                               external consultants 
  affecting our                 that affect our business,                                    to ensure the Group 
  customers, people,            such as health and safety                                    is well placed to 
  financial performance         legislation, building regulations                            deal with a major 
  and hence our                 in relation to the construction                              incident more 
  brand and reputation.         of our buildings, anti-slavery,                              effectively. 
                                anti-bribery and data regulations. 
                                We also invest in cyber security 
                                (discussed below), and make 
                                an ongoing investment in 
                                staff training, facilities 
                                management and the maintenance 
                                of our stores. 
                                To ensure consistency of 
                                service and to understand 
                                the needs of our customers, 
                                we send surveys to every 
                                customer who moves in and 
                                moves out of the business. 
                                The results of the surveys 
                                and mystery shops are reviewed 
                                to continuously improve and 
                                deliver consistent performance 
                                throughout the business. 
                                We maintain regular communication 
                                with our key stakeholders, 
                                customers, employees, shareholders 
                                and debt providers. 
 Security risk 
  The Group is exposed          The safety and security of                                   We have continued 
  to the risk of                our customers, their belongings,                             to run courses for 
  the damage or                 and stores remains a key                                     all our staff to 
  loss of store                 priority. To achieve this                                    enhance the awareness 
  due to vandalism,             we invest in state of the                                    and effectiveness 
  fire, or natural              art access control systems,                                  of our procedures 
  incidents such                individual room alarms, digital                              in relation to security. 
  as flooding. This             CCTV systems, intruder and                                   We regularly review 
  may also cause                fire alarm systems and the                                   and implement 
  reputational damage.          remote monitoring of all                                     improvements 
                                our stores outside of our                                    to our security 
                                trading hours. We are the                                    processes and procedures. 
                                only major operator in the 
                                UK self storage industry 
                                that has every room in every 
                                store individually alarmed. 
                                We have implemented customer 
                                security procedures in line 
                                with advice from the Police 
                                and continue to work with 
                                the regulatory authorities 
                                on issues of security, reviewing 
                                our operational procedures 
                                regularly. The importance 
                                of security and the need 
                                for vigilance is communicated 
                                to all store staff and reinforced 
                                through training and routine 
                                operational procedures. 
 Cyber risk                    The Group receives specialist                                 We don't consider 
 High profile cyber-attacks     advice and consultancy in                                    the risk to have 
 and data breaches              respect of cyber security                                    increased any faster 
 are a regular                  and we have dedicated in-house                               for the Group than 
 staple in today's              monitoring and regular review                                anyone else; however 
 news. The results              of our security systems,                                     we consider that 
 of any breach                  we also limit the retention                                  the threats in the 
 may result in                  of customer data to the minimum                              entire digital landscape 
 reputational damage,           requirement.                                                 do continue to increase. 
 fines, or customer             Policies and procedures are                                  During the year 
 compensation,                  under regular review and                                     we have continued 
 causing a loss                 benchmarked against industry                                 to invest in digital 
 of market share                best practice by our consultants.                            security. Some of 
 and income.                    These policies also include                                  the changes include 
                                defend, detect and response                                  more frequent penetration 
                                policies.                                                    testing of internet 
                                We have also instigated a                                    facing systems, 
                                new working group for compliance                             adding components 
                                with the new EU General Data                                 such as anti-ransomware 
                                Protection Regulation ("GDPR")                               as well as the 
                                which comes into effect on                                   maintenance 
                                25 May 2018.                                                 replacement of components 
                                                                                             such as firewalls 
                                                                                             to the latest technology 
                                                                                             and specification. 
                                                                                             The introduction 
                                                                                             of GDPR legislation 
                                                                                             from May 2018 places 
                                                                                             additional regulatory 
                                                                                             burdens onto the 
                                                                                             Group and carries 
                                                                                             significant penalties 
                                                                                             for non-compliance. 
 

GOING CONCERN

A review of the Group's business activities, together with the factors likely to affect its future development, performance and position are set out in the Strategic Report. The financial position of the Group, its cash flows, liquidity position and borrowing facilities are shown in the balance sheet, cash flow statement and accompanying notes in the financial statements. Further information concerning the Group's objectives, policies and processes for managing its capital; its financial risk management objectives; details of its financial instruments and hedging activities; and its exposures to credit risk and liquidity risk can be found in this Report and in the notes to the financial statements.

After reviewing Group and Company cash balances, borrowing facilities, forecast valuation movements and projected cash flows, the Directors believe that the Group and Company have adequate resources to continue operations for the foreseeable future. In reaching this conclusion the Directors have had regard to the Group's operating plan and budget for the year ending 31 March 2019 and projections contained in the longer-term business plan which covers the period to March 2022. The Directors have carefully considered the Group's trading performance and cash flows as a result of the uncertain global economic environment and the other principal risks to the Group's performance and are satisfied with the Group's positioning. For this reason, they continue to adopt the going concern basis in preparing the financial statements.

VIABILITY STATEMENT

The Directors have assessed the Group's viability over a four year period to March 2022. This period is selected based on the Group's long term strategic plan to give greater certainty over the forecasting assumptions used.

In making their assessment, the Directors took account of the Group's current financial position, including committed capital expenditure. The Directors carried out a robust assessment of the principal risks and uncertainties facing the business and their potential financial impact on the Group's cash flows, REIT compliance and financial covenants and the likely effectiveness of the mitigating options detailed. The Directors have assumed that funding for the business in the form of equity, bank and insurance debt will be available in all reasonably plausible market conditions.

Based on this assessment the Directors have a reasonable expectation that the Company and the Group will be able to continue operating and meeting all their liabilities as they fall due to March 2022.

Statement of Directors' Responsibilities

Directors' responsibilities

The Directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable laws and regulations.

Company law requires the Directors to prepare Group and parent Company financial statements for each financial year. Under that law they are required to prepare the Group financial statements in accordance with International Financial Reporting Standards as adopted by the European Union (IFRSs as adopted by the EU) and applicable law and have elected to prepare the parent Company financial statements on the same basis.

Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and parent Company and of their profit or loss for that period. In preparing each of the Group and parent Company financial statements, the Directors are required to:

   --      select suitable accounting policies and then apply them consistently; 
   --      make judgements and estimates that are reasonable, relevant and reliable; 
   --      state whether they have been prepared in accordance with IFRSs as adopted by the EU; 

-- assess the Group and parent Company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and

-- use the going concern basis of accounting unless they either intend to liquidate the Group or the parent Company or to cease operations, or have no realistic alternative but to do so.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the parent Company's transactions and disclose with reasonable accuracy at any time the financial position of the parent Company and enable them to ensure that its financial statements comply with the Companies Act 2006. They are responsible for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error, and have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group and to prevent and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic Report, Directors' Report, Directors' Remuneration Report and Corporate Governance Statement that complies with that law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the company's website. Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Responsibility statement of the Directors in respect of the annual financial report

We confirm that to the best of our knowledge:

-- the financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and

-- the strategic report includes a fair review of the development and performance of the business and the position of the issuer and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.

We consider the annual report and accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy.

This responsibility statement was approved by the Board of Directors on 21 May 2018 and is signed on its behalf by:

 
 James Gibson              John Trotman 
 Chief Executive Officer   Chief Financial Officer 
 

Consolidated Statement of Comprehensive Income

Year ended 31 March 2018

 
                                                                              2018       2017 
                                                                   Note     GBP000     GBP000 
 
Revenue                                                               3    116,660    109,070 
Cost of sales                                                             (35,674)   (34,075) 
 
Gross profit                                                                80,986     74,995 
 
Administrative expenses                                                   (10,065)    (9,679) 
 
Operating profit before gains on property 
 assets                                                                     70,921     65,316 
Gain on the revaluation of investment 
 properties                                                      14a,15     71,635     43,706 
Gain on part disposal of investment property                        14a        650          - 
 
Operating profit                                                           143,206    109,022 
Share of profit of associates                                       14d      1,370      1,442 
Investment income - interest receivable                               7        244        356 
                          - fair value movement on derivatives    7, 18      1,294        719 
Finance costs                                                         8   (11,975)   (11,756) 
 
Profit before taxation                                                     134,139     99,783 
Taxation                                                              9      (597)      (272) 
 
Profit for the year (attributable to equity 
 shareholders)                                                        5    133,542     99,511 
                                                                         ---------  --------- 
 
Total comprehensive income for the year 
 (attributable to equity shareholders)                                     133,542     99,511 
                                                                         ---------  --------- 
 
Basic earnings per share                                             12      85.0p      63.6p 
                                                                         ---------  --------- 
 
Diluted earnings per share                                           12      84.4p      63.1p 
                                                                         ---------  --------- 
 
 

EPRA earnings per share are shown in Note 12.

All items in the consolidated statement of comprehensive income relate to continuing operations.

Consolidated Balance Sheet

31 March 2018

 
                                                    2018       2017 
                                         Note     GBP000     GBP000 
Non-current assets 
Investment property                       14a  1,245,142  1,154,390 
Investment property under construction    14a     58,157     36,115 
Interests in leasehold property           14a     22,929     23,601 
Plant, equipment and owner-occupied 
 property                                 14b      3,092      3,216 
Intangible assets                         14c      1,433      1,433 
Investment in associates                  14d      9,276      7,452 
Capital Goods Scheme receivable            16      2,385      4,091 
Derivative financial instruments          18c      1,704          - 
 
                                               1,344,118  1,230,298 
                                               ---------  --------- 
Current assets 
Inventories                                          283        283 
Trade and other receivables                16     18,586     18,042 
Cash and cash equivalents                          6,853      6,906 
 
                                                  25,722     25,231 
                                               ---------  --------- 
 
Total assets                                   1,369,840  1,255,529 
                                               ---------  --------- 
 
Current liabilities 
Trade and other payables                   17   (36,828)   (36,935) 
Borrowings                                 19    (2,474)    (2,356) 
Obligations under finance leases           21    (2,061)    (2,005) 
 
                                                (41,363)   (41,296) 
                                               ---------  --------- 
 
Non-current liabilities 
Derivative financial instruments          18c          -    (2,964) 
Borrowings                                 19  (326,461)  (299,323) 
Obligations under finance leases           21   (20,868)   (21,596) 
 
                                               (347,329)  (323,883) 
                                               ---------  --------- 
 
Total liabilities                              (388,692)  (365,179) 
 
Net assets                                       981,148    890,350 
                                               ---------  --------- 
 
Equity 
Share capital                              22     15,857     15,788 
Share premium account                             46,362     45,462 
Reserves                                         918,929    829,100 
 
Equity shareholders' funds                       981,148    890,350 
                                               ---------  --------- 
 
 

The financial statements were approved by the Board of Directors and authorised for issue on 21 May 2018. They were signed on its behalf by:

   James Gibson, Director                                                John Trotman, Director 

Company Registration No. 03625199

Consolidated Statement of Changes in Equity

Year ended 31 March 2018

 
                                                                 Other      Capital               Own shares 
                                     Share premium   non-distributable   redemption    Retained       GBP000 
                      Share capital        account             reserve      reserve    earnings                  Total 
                             GBP000         GBP000              GBP000       GBP000      GBP000                 GBP000 
 
At 1 April 2017              15,788         45,462              74,950        1,795     753,374      (1,019)   890,350 
Total comprehensive 
 income for the 
 year                             -              -                   -            -     133,542            -   133,542 
Issue of share 
 capital                         69            900                   -            -           -            -       969 
Dividend                          -              -                   -            -    (46,183)            -  (46,183) 
Credit to equity 
 for equity-settled 
 share based 
 payments                         -              -                   -            -       2,470            -     2,470 
 
At 31 March 2018             15,857         46,362              74,950        1,795     843,203      (1,019)   981,148 
                      -------------  -------------  ------------------  -----------  ----------  -----------  -------- 
 
 

The other non-distributable reserve arose in the year ended 31 March 2015 following the placing of 14.35 million ordinary shares.

Year ended 31 March 2017

 
                                                                 Other      Capital               Own shares 
                                     Share premium   non-distributable   redemption    Retained       GBP000 
                      Share capital        account             reserve      reserve    earnings                  Total 
                             GBP000         GBP000              GBP000       GBP000      GBP000                 GBP000 
 
At 1 April 2016              15,737         45,227              74,950        1,795     692,697      (1,019)   829,387 
Total comprehensive 
 income for the 
 year                             -              -                   -            -      99,511            -    99,511 
Issue of share 
 capital                         51            235                   -            -           -            -       286 
Dividend                          -              -                   -            -    (41,158)            -  (41,158) 
Credit to equity 
 for equity-settled 
 share based 
 payments                         -              -                   -            -       2,324            -     2,324 
 
At 31 March 2017             15,788         45,462              74,950        1,795     753,374      (1,019)   890,350 
                      -------------  -------------  ------------------  -----------  ----------  -----------  -------- 
 
 

Consolidated Cash Flow Statement

Year ended 31 March 2018

 
                                                               2018      2017 
                                                  Note       GBP000    GBP000 
Cash generated from operations                      26       73,457    67,209 
Interest paid                                               (9,724)  (10,980) 
Interest received                                                13        16 
Tax paid                                                      (769)     (271) 
 
Cash flows from operating activities                         62,977    55,974 
                                                        -----------  -------- 
 
Investing activities 
Sale of surplus land                                              -       300 
Acquisition of Lock and Leave (net of 
 cash acquired)                                                   -  (14,239) 
Purchase of non-current assets                             (41,959)   (6,338) 
Proceeds on part disposal of investment 
 property                                                       650         - 
Receipts from Capital Goods Scheme                            2,786     2,917 
Investment in associate                            14d        (900)         - 
Dividend received from associates                  14d          446       396 
 
Cash flows from investing activities                       (38,977)  (16,964) 
                                                        -----------  -------- 
 
Financing activities 
Issue of share capital                                          969       286 
Payment of finance lease liabilities                        (1,109)   (1,196) 
Equity dividends paid                               11     (46,183)  (41,158) 
    Payment to cancel interest rate derivative              (3,374)         - 
Increase/(decrease) in borrowings                            25,644   (7,243) 
 
Cash flows from financing activities                       (24,053)  (49,311) 
                                                        -----------  -------- 
 
Net decrease in cash and cash equivalents                      (53)  (10,301) 
 
Opening cash and cash equivalents                             6,906    17,207 
 
Closing cash and cash equivalents                             6,853     6,906 
                                                        -----------  -------- 
 
 

Notes to the financial statements

Year ended 31 March 2018

   1.         General information 

Big Yellow Group PLC is a Company incorporated in the United Kingdom under the Companies Act 2006. The address of the registered office is 2 The Deans, Bridge Road, Bagshot, Surrey, GU19 5AT. The nature of the Group's operations and its principal activities are set out in note 4.

   2.         BASIS OF PREPARATIOn 

The financial information set out above does not constitute the Company's statutory accounts for the years ended 31 March 2018 or 2017 but is derived from those accounts. Statutory accounts for 2017 have been delivered to the registrar of companies, and those for 2018 will be delivered in due course. The auditor has reported on those accounts; their reports were (i) unqualified, (ii) did not include a reference to any matters to which the auditor drew attention by way of emphasis without qualifying their report and (iii) did not contain a statement under section 498 (2) or (3) of the Companies Act 2006.

The statutory accounts have been prepared in accordance with International Financial Reporting Standards (IFRS) adopted for use in the European Union and therefore comply with Article 4 of the EU IAS Regulation and with those parts of the Companies Act 2006 that are applicable to companies reporting under IFRS. The Group has applied all accounting standards and interpretations issued by the International Accounting Standards Board and International Financial Reporting Interpretations Committee relevant to its operations and effective for accounting periods beginning on 1 April 2017. The same accounting policies as applied in the Group's statutory accounts for the year ended 31 March 2017 have been applied in this condensed set of financial statements.

Going concern

A review of the Group's business activities, together with the factors likely to affect its future development, performance and position are set out in the Operating and Financial Review. The financial position of the Group, its cash flows, liquidity position and borrowing facilities are shown in the balance sheet, cash flow statement and accompanying notes to the financial statements. Further information concerning the Group's objectives, policies and processes for managing its capital; its financial risk management objectives; details of its financial instruments and hedging activities; and its exposures to credit risk and liquidity risk can be found in the Strategic Report and in the notes to the financial statements.

After reviewing Group and Company cash balances, borrowing facilities, forecast valuation movements and projected cash flows, the Directors believe that the Group and Company have adequate resources to continue operations for the foreseeable future. In reaching this conclusion the Directors have had regard to the Group's operating plan and budget for the year ending 31 March 2019 and projections contained in the longer term business plan which covers the period to March 2022. The Directors have carefully considered the Group's trading performance and cash flows as a result of the uncertain global economic environment and the other principal risks to the Group's performance, and are satisfied with the Group's positioning. For this reason, they continue to adopt the going concern basis in preparing the financial statements.

   3.         Revenue 

Analysis of the Group's operating revenue can be found below and in the Portfolio Summary.

 
                                              2018     2017 
                                            GBP000   GBP000 
 
         Open stores 
         Self storage income                97,717   91,600 
         Other storage related income       16,494   15,189 
         Ancillary store rental income         524      526 
                                           -------  ------- 
                                           114,735  107,315 
         Other revenue 
         Non-storage income                    950      885 
         Management fees earned                975      870 
 
         Total revenue                     116,660  109,070 
                                           -------  ------- 
 

Non-storage income derives principally from rental income earned from tenants of properties awaiting development.

   4.         Segmental Information 

IFRS 8 requires operating segments to be identified on the basis of internal reports about components of the Group that are regularly reviewed by the Chief Executive to allocate resources to the segments and to assess their performance. Given the nature of the Group's business, there is one segment, which is the provision of self storage and related services.

Revenue represents amounts derived from the provision of self storage and related services which fall within the Group's ordinary activities after deduction of trade discounts and value added tax. The Group's net assets, revenue and profit before tax are attributable to one activity, the provision of self storage and related services. These all arise in the United Kingdom in the current year and prior year.

   5.         PROFIT for the year 

a) Profit for the year has been arrived at after charging/(crediting):

 
                                                                    2018      2017 
                                                                  GBP000    GBP000 
 
         Depreciation of plant, equipment and owner-occupied 
          property                                                   729       738 
         Depreciation of finance lease capital obligations         1,109     1,196 
         Gain on the revaluation of investment property         (71,635)  (43,706) 
         Profit on part disposal of investment property            (650)         - 
         Cost of inventories recognised as an expense              1,043     1,035 
         Employee costs (see note 6)                              16,306    15,622 
         Operating lease rentals                                     127       133 
                                                                --------  -------- 
 

b) Analysis of auditor's remuneration:

 
                                                       2018     2017 
                                                     GBP000   GBP000 
 
         Fees payable to the Company's auditor 
          for the audit of the Company's annual 
          accounts                                      156      156 
         Fess payable to the Company's auditor 
          for the subsidiaries' annual accounts          32       30 
 
         Total audit fees                               188      186 
                                                    -------  ------- 
 
         Audit related assurance services 
          - interim review                               30       31 
         Tax advisory services                            -       19 
         Other assurance services - assurance 
          of CSR report                                   -       22 
         Other services - planning consultancy            -       11 
         Other services                                   -        2 
 
         Total non-audit fees                            30       85 
                                                    -------  ------- 
 
 

Fees payable to KPMG LLP and their associates for non-audit services to the Company are not required to be disclosed because the consolidated financial statements are required to disclose such fees on a consolidated basis. Fees charged by KPMG LLP to the Group's associates, Armadillo Storage Holding Company Limited and Armadillo Storage Holding Company 2 Limited in the year amounted to GBP45,000 which all related to audit services. The prior year audit fees and non-audit fees disclosed were payable to Deloitte LLP.

   6.         Employee costs 

The average monthly number of full-time equivalent employees (including Executive Directors) was:

 
                                                               2018     2017 
                                                             Number   Number 
 
         Sales                                                  284      279 
         Administration                                          51       50 
 
                                                                335      329 
                                                           --------  ------- 
 
  At 31 March 2018 the total number of Group employees was 375 (2017: 
   361). 
                                                               2018     2017 
                                                             GBP000   GBP000 
         Their aggregate remuneration comprised: 
         Wages and salaries                                  11,377   10,990 
         Social security costs                                1,913    1,783 
         Other pension costs                                    546      525 
         Share-based payments                                 2,470    2,324 
 
                                                             16,306   15,622 
                                                           --------  ------- 
 
   7.         INVESTMENT income 
 
                                                                 2018     2017 
                                                               GBP000   GBP000 
 
         Bank interest receivable                                  13       16 
         Unwinding of discount on Capital Goods Scheme 
          receivable                                              231      340 
                                                              -------  ------- 
         Total interest receivable                                244      356 
                                                              -------  ------- 
 
         Change in fair value of interest rate derivatives      1,294      719 
                                                              -------  ------- 
         Total investment income                                1,538    1,075 
                                                              -------  ------- 
 
   8.         Finance costs 
 
                                                            2018     2017 
                                                          GBP000   GBP000 
 
         Interest on bank borrowings                       9,817   10,953 
         Capitalised interest                              (360)    (128) 
         Interest on obligations under finance leases        992      931 
 
         Total interest payable                           10,449   11,756 
                                                         -------  ------- 
 
         Refinancing costs                                 1,526        - 
         Total finance costs                              11,975   11,756 
                                                         -------  ------- 
 

The refinancing costs relate to the unamortised loan arrangement costs of the previous bank facility which was extinguished, and the write-off of the costs of the new bank facility in accordance with IAS 39.

   9.         TaxATION 

The Group converted to a REIT in January 2007. As a result the Group does not pay UK corporation tax on the profits and gains from its qualifying rental business in the UK provided that it meets certain conditions. Non-qualifying profits and gains of the Group are subject to corporation tax as normal. The Group monitors its compliance with the REIT conditions. There have been no breaches of the conditions to date.

Finance (No.2) Bill 2015 provides that the rate of corporation tax for the 2017 Financial Year (commencing 1 April 2017) would be 19% and that the rate from 1 April 2020 will be 18%. At Budget 2016, the government announced a further reduction to the Corporation Tax main rate (for all profits except ring fence profits) for the year starting 1 April 2020, setting the rate at 17%. This rate was incorporated in Finance Act 2016 which was fully enacted on 15 September 2016.

 
                                    2018     2017 
         UK current tax           GBP000   GBP000 
         Current tax: 
 
           *    Current year         546      417 
 
           *    Prior year            51    (145) 
                                     597      272 
                                 -------  ------- 
 

A reconciliation of the tax charge is shown below:

 
                                                         2018     2017 
                                                       GBP000   GBP000 
 
         Profit before tax                            134,139   99,783 
         Tax charge at 19% (2017 - 20%) thereon        25,486   19,957 
         Effects of: 
         Revaluation of investment properties        (13,734)  (8,741) 
         Share of profit of associates                  (260)    (288) 
         Other permanent differences                  (1,374)  (1,242) 
         Profits from the tax exempt business         (9,176)  (8,791) 
         Utilisation of brought forward losses           (11)        - 
         Movement on other unrecognised deferred 
          tax assets                                    (385)    (478) 
                                                     --------  ------- 
         Current year tax charge                          546      417 
         Prior year adjustment                             51    (145) 
         Total tax charge                                 597      272 
                                                     --------  ------- 
 

At 31 March 2018 the Group has unutilised tax losses of GBP32.1 million (2017: GBP32.6 million) available for offset against certain types of future taxable profits. All losses can be carried forward indefinitely.

   10.       Adjusted Profit 
 
                                                                  2018      2017 
                                                                GBP000    GBP000 
 
         Profit before tax                                     134,139    99,783 
         Gain on revaluation of investment properties 
          - wholly owned                                      (71,635)  (43,706) 
 - in associate (net of deferred tax)                            (724)     (756) 
         Change in fair value of interest rate derivatives 
          - Group                                              (1,294)     (719) 
          - in associate                                          (60)         8 
         Gain on part disposal of investment property            (650)         - 
         Prior period VAT recovery                                   -     (328) 
         Acquisition costs written off                               -       296 
         Refinancing costs                                       1,526         - 
         Share of associate acquisition costs written 
          off                                                      120        63 
 
         Adjusted profit before tax                             61,422    54,641 
         Tax                                                     (597)     (272) 
                                                              --------  -------- 
         Adjusted profit after tax                              60,825    54,369 
                                                              --------  -------- 
 

Adjusted profit before tax which excludes gains and losses on the revaluation of investment properties, changes in fair value of interest rate derivatives, net gains and losses on disposal of investment property, and non-recurring items of income and expenditure have been disclosed as, in the Board's view, this provides a clearer understanding of the Group's underlying trading performance.

The refinancing costs of GBP1.5 million relate to the unamortised loan arrangement costs of the previous bank facility, and the write-off of the costs of the new bank facility in accordance with IAS 39.

   11.       Dividends 
 
                                                             2018     2017 
                                                           GBP000   GBP000 
         Amounts recognised as distributions to equity 
          holders in the year: 
         Final dividend for the year ended 31 March 
          2017 of 14.1p 
          (2016: 12.8p) per share.                         22,107   20,003 
         Interim dividend for the year ended 31 March 
          2018 of 15.3p 
          (2017: 13.5p) per share.                         24,076   21,155 
                                                           46,183   41,158 
                                                          -------  ------- 
         Proposed final dividend for the year ended 
          31 March 2018 of 
          15.5p (2017: 14.1p) per share.                   24,417   22,107 
                                                          -------  ------- 
 

Subject to approval by shareholders at the Annual General Meeting to be held on 19 July 2018, the final dividend will be paid on 27 July 2018. The ex-div date is 21 June 2018 and the record date is 22 June 2018.

The Property Income Dividend ("PID") payable for the year is 27.5 pence per share (2017: 24.0 pence per share).

   12.       Earnings per share 
 
                                    Year ended 31 March 2018       Year ended 31 March 2017 
                                  Earnings    Shares  Pence per  Earnings    Shares  Pence per 
                                      GBPm   million      share      GBPm   million      share 
Basic                                133.5     157.1       85.0      99.5     156.5       63.6 
Dilutive share options                   -       1.0      (0.6)         -       1.2      (0.5) 
 
Diluted                              133.5     158.1       84.4      99.5     157.7       63.1 
                                  --------  --------  ---------  --------  --------  --------- 
Adjustments: 
  Gain on revaluation 
   of investment properties         (71.6)         -     (45.3)    (43.7)         -     (27.7) 
  Change in fair value 
   of interest rate derivatives      (1.3)         -      (0.8)     (0.7)         -      (0.4) 
  Gain on part disposal 
   of investment property            (0.6)         -      (0.4)         -         -          - 
  Acquisition costs written 
   off                                   -         -          -       0.3         -        0.2 
  Prior period VAT recovery              -         -          -     (0.3)         -      (0.2) 
  Refinancing costs                    1.5         -        1.0         -         -          - 
  Share of associate 
   non-recurring gains 
   and losses                        (0.7)         -      (0.4)     (0.7)         -      (0.5) 
 
EPRA - diluted                        60.8     158.1       38.5      54.4     157.7       34.5 
                                  --------  --------  ---------  --------  --------  --------- 
 
EPRA - basic                          60.8     157.1       38.7      54.4     156.5       34.8 
                                  --------  --------  ---------  --------  --------  --------- 
 

The calculation of basic earnings is based on profit after tax for the year. The weighted average number of shares used to calculate diluted earnings per share has been adjusted for the conversion of share options.

EPRA earnings and earnings per ordinary share have been disclosed to give a clearer understanding of the Group's underlying trading performance.

   13.       NET ASSETS PER SHARE 

The European Public Real Estate Association ("EPRA") has issued recommended bases for the calculation of net assets per share information and this is shown in the table below:

 
                                                       31 March 2018   31 March 2017 
                                                              GBP000          GBP000 
  Basic net asset value                                      981,148         890,350 
  Exercise of share options                                    1,105             820 
  EPRA NNNAV                                                 982,253         891,170 
 
  Adjustments: 
         Fair value of derivatives                           (1,704)           2,964 
         Fair value of derivatives - share of 
          associate                                               17              77 
         Share of deferred tax in associates                     794             626 
 
         EPRA NAV                                            981,360         894,837 
                                                      --------------  -------------- 
 
  Basic net assets per share (pence)                           623.2           568.0 
  EPRA NNNAV per share (pence)                                 616.8           562.1 
  EPRA NAV per share (pence)                                   616.2           564.4 
 
  EPRA NAV (as above) (GBP000)                               981,360         894,837 
  Valuation methodology assumption (see 
   note 15) (GBP000)                                          77,706          68,530 
 
  Adjusted net asset value (GBP000)                        1,059,066         963,367 
  Adjusted net assets per share (pence)                        665.0           607.6 
 
                                                       No. of shares   No. of shares 
  Shares in issue                                        158,570,574     157,882,867 
  Own shares held in EBT                                 (1,122,907)     (1,122,907) 
                                                      --------------  -------------- 
         Basic shares in issue used for calculation      157,447,667     156,759,960 
  Exercise of share options                                1,798,494       1,781,652 
                                                      --------------  -------------- 
  Diluted shares used for calculation                    159,246,161     158,541,612 
 

Net assets per share are equity shareholders' funds divided by the number of shares at the year end. The shares currently held in the Group's Employee Benefit Trust are excluded from both net assets and the number of shares. Adjusted net assets per share include the effect of those shares issuable under employee share option schemes and the effect of alternative valuation methodology assumptions (see note 15).

   14.       Non-Current Assets 

a) Investment property, investment property under construction and interests in leasehold property

 
                                         Investment           Investment       Interests      Total 
                                           property             property    in leasehold     GBP000 
                                             GBP000   under construction        property 
                                                                  GBP000          GBP000 
 
         At 31 March 2016                 1,092,210               33,945          20,165  1,146,320 
         Additions                           17,817                2,827           1,871     22,515 
         Adjustment to present value              -                    -           2,761      2,761 
         Revaluation (see note 15)           44,363                (657)               -     43,706 
         Depreciation                             -                    -         (1,196)    (1,196) 
 
         At 31 March 2017                 1,154,390               36,115          23,601  1,214,106 
         Additions                            8,147               33,012               -     41,159 
         Adjustment to present value              -                    -             437        437 
         Transfer on opening of store         9,710              (9,710)               -          - 
         Revaluation (see note 15)           72,895              (1,260)               -     71,635 
         Depreciation                             -                    -         (1,109)    (1,109) 
 
  At 31 March 2018                        1,245,142               58,157          22,929  1,326,228 
                                        -----------  -------------------  --------------  --------- 
 

During the year the Group sold land at its Richmond store to an adjoining landowner for GBP650,000. The valuation of the store was not impacted by this disposal, hence the full proceeds have been recorded as profit on part disposal of investment property. This has been eliminated from the Group's adjusted profit for the year.

Additions to the interests in leasehold properties in the prior year relate to the lease at Twickenham 2, acquired from Lock and Leave in April 2016.

The income from self storage accommodation earned by the Group from its investment property is disclosed in note 3. Direct operating expenses, which are all applied to generating rental income, arising on the investment property in the year are disclosed in the Portfolio Summary. Included within additions is GBP0.4 million of capitalised interest (2017: GBP0.1 million), calculated at the Group's average borrowing cost for the year of 2.9%. 55 of the Group's investment properties are pledged as security for loans, with a total external value of GBP1,076.2 million.

b) Plant, equipment and owner occupied property

 
                                                                        Motor vehicles   Fixtures, 
                                                                                GBP000    fittings 
                                 Freehold       Leasehold   Plant and                     & office 
                                 property   improve-ments   machinery                    equipment    Total 
                                   GBP000          GBP000      GBP000                       GBP000   GBP000 
         Cost 
         At 31 March 2016           2,183             101         592               25       1,498    4,399 
         Retirement of fully 
          depreciated assets            -             (4)        (34)                -       (489)    (527) 
         Additions                      6               -          91               30         422      549 
         Disposals                      -               -           -             (23)           -     (23) 
 
         At 31 March 2017           2,189              97         649               32       1,431    4,398 
         Retirement of fully 
          depreciated assets            -            (30)        (79)                -       (584)    (693) 
         Additions                      8               7         121                -         469      605 
 
         At 31 March 2018           2,197              74         691               32       1,316    4,310 
                                ---------  --------------  ----------  ---------------  ----------  ------- 
 
         Depreciation 
         At 31 March 2016           (367)            (52)       (197)             (25)       (353)    (994) 
         Retirement of fully 
          depreciated assets            -               4          34                -         489      527 
         Charge for the year         (42)             (2)       (102)              (5)       (587)    (738) 
         Disposals                      -               -           -               23           -       23 
 
         At 31 March 2017           (409)            (50)       (265)              (7)       (451)  (1,182) 
         Retirement of fully 
          depreciated assets            -              30          79                -         584      693 
         Charge for the year         (42)             (2)       (123)              (7)       (555)    (729) 
 
         At 31 March 2018           (451)            (22)       (309)             (14)       (422)  (1,218) 
                                ---------  --------------  ----------  ---------------  ----------  ------- 
 
         Net book value 
                                ---------  --------------  ----------  ---------------  ----------  ------- 
         At 31 March 2018           1,746              52         382               18         894    3,092 
                                ---------  --------------  ----------  ---------------  ----------  ------- 
 
         At 31 March 2017           1,780              47         384               25         980    3,216 
                                ---------  --------------  ----------  ---------------  ----------  ------- 
 

c) Intangible assets

The intangible asset relates to the Big Yellow brand, which was acquired through the acquisition of Big Yellow Self Storage Company Limited in 1999. The carrying value remains unchanged from the prior year as there is considered to be no impairment in the value of the asset. The asset has an indefinite life and is tested annually for impairment or more frequently if there are indicators of impairment.

This was shown as goodwill in the prior year, but this has been restated to treat it as an intangible asset in both years, as this more fairly reflects the nature of the asset.

d) Investment in associates

Armadillo

The Group has a 20% interest in Armadillo Storage Holding Company Limited ("Armadillo 1") and a 20% interest in Armadillo Storage Holding Company 2 Limited ("Armadillo 2"). Both interests are accounted for as associates, using the equity method of accounting. Both companies are incorporated, registered and operate in England and Wales.

 
                                      Armadillo 1                   Armadillo 2                      Total 
                              31 March 2018  31 March 2017  31 March 2018  31 March 2017  31 March 2018  31 March 2017 
                                     GBP000         GBP000         GBP000         GBP000         GBP000         GBP000 
         At the beginning of 
          the year                    5,048          4,173          2,404          2,233          7,452          6,406 
         Subscription for 
          capital                         -              -            900              -            900              - 
         Share of results 
          (see below)                   937          1,093            433            349          1,370          1,442 
         Dividends                    (255)          (218)          (191)          (178)          (446)          (396) 
 
         Share of net assets          5,730          5,048          3,546          2,404          9,276          7,452 
                              -------------  -------------  -------------  -------------  -------------  ------------- 
 

In March 2018, Armadillo 2 raised GBP4.5 million of equity, which alongside additional debt from Lloyds, funded the acquisition of 1st Storage Centres. Big Yellow's equity invested was GBP0.9 million (20% of the total raised), with the balance funded by our partners. The Group's total subscription for partnership capital and advances in Armadillo 1 is GBP1,920,000 and GBP2,689,000 in Armadillo 2.

The investment properties owned by Armadillo 1 and Armadillo 2 have been valued at 31 March 2018 by Jones Lang LaSalle.

The figures below show the trading results of the Armadillo Partnerships, and the Group's share of the results and the net assets of the Armadillo Partnerships.

 
                                                                 Armadillo 1               Armadillo 2 
                                                            Year ended  Year ended  Year ended      Year ended 
                                                              31 March    31 March    31 March   31 March 2017 
                                                                  2018        2017        2018          GBP000 
                                                                GBP000      GBP000      GBP000 
  Income statement (100%) 
  Revenue                                                        8,188       6,324       4,576           4,159 
  Cost of sales                                                (4,247)     (3,270)     (1,919)         (1,763) 
  Administrative expenses                                        (282)       (207)       (136)            (88) 
  Operating profit                                               3,659       2,847       2,521           2,308 
 
  Gain on the revaluation of investment properties               3,264       3,725       1,196             322 
  Net interest payable                                           (938)       (718)       (813)           (729) 
  Acquisition costs written off                                  (375)       (316)       (227)               - 
 
  Fair value movement of interest rate derivatives                 147           8         154            (49) 
  Deferred and current tax                                     (1,074)        (78)       (664)           (109) 
                                                            ----------  ----------  ----------  -------------- 
  Profit attributable to shareholders                            4,683       5,468       2,167           1,743 
  Dividends paid                                               (1,275)     (1,091)       (957)           (890) 
                                                            ----------  ----------  ----------  -------------- 
  Retained profit                                                3,408       4,377       1,210             853 
                                                            ----------  ----------  ----------  -------------- 
  Balance sheet (100%) 
  Investment property                                           53,176      43,375      38,205          25,900 
  Interest in leasehold properties                               1,403           -       3,233           3,526 
  Other non-current assets                                       1,149       1,125       1,989           1,487 
  Current assets                                                 1,177       1,177       1,480             867 
  Current liabilities                                          (2,842)     (1,895)     (2,367)         (1,821) 
  Derivative financial instruments                                (52)       (199)        (34)           (188) 
  Non-current liabilities                                     (25,361)    (18,341)    (24,778)        (17,753) 
 
  Net assets (100%)                                             28,650      25,242      17,728          12,018 
                                                            ----------  ----------  ----------  -------------- 
 
         Group share 
         Operating profit                                          732         569         504             462 
 
         Gain on the revaluation of investment properties          653         745         239              64 
         Net interest payable                                    (187)       (144)       (163)           (146) 
  Acquisition costs written off                                   (75)        (63)        (45)               - 
 
         Fair value movement of interest rate derivatives           29           2          31            (10) 
  Deferred and current tax                                       (215)        (16)       (133)            (21) 
                                                            ----------  ----------  ----------  -------------- 
  Profit attributable to shareholders                              937       1,093         433             349 
  Dividends paid                                                 (255)       (218)       (191)           (178) 
                                                            ----------  ----------  ----------  -------------- 
         Retained profit                                           682         875         242             171 
         Associates' net assets                                  5,730       5,048       3,546           2,404 
 
   15.       VALUATION OF INVESTMENT PROPERTY 
 
                                                                 Revaluation 
                                                                   on deemed 
                                                   Deemed cost          cost    Valuation 
                                                        GBP000        GBP000       GBP000 
         Freehold stores 
         At 31 March 2017                              583,297       527,613    1,110,910 
         Transfer from investment property 
          under construction                            11,763       (2,053)        9,710 
         Movement in year                                7,780        73,452       81,232 
                                                  ------------  ------------  ----------- 
         At 31 March 2018                              602,840       599,012    1,201,852 
 
         Leasehold stores 
         At 31 March 2017                               16,210        27,270       43,480 
         Movement in year                                  367         (557)        (190) 
         At 31 March 2018                               16,577        26,713       43,290 
 
         Total of open stores 
         At 31 March 2017                              599,507       554,883    1,154,390 
         Transfer from investment property 
          under construction                            11,763       (2,053)        9,710 
         Movement in year                                8,147        72,895       81,042 
                                                  ------------  ------------  ----------- 
         At 31 March 2018                              619,417       625,725    1,245,142 
 
         Investment property under construction 
         At 31 March 2017                               45,477       (9,362)       36,115 
         Transfer to investment property              (11,763)         2,053      (9,710) 
         Movement in year                               33,012       (1,260)       31,752 
                                                  ------------  ------------  ----------- 
         At 31 March 2018                               66,726       (8,569)       58,157 
 
         Valuation of all investment property 
         At 31 March 2017                              644,984       545,521    1,190,505 
         Movement in year                               41,159        71,635      112,794 
         At 31 March 2018                              686,143       617,156    1,303,299 
 

The Group has classified the fair value investment property and the investment property under construction within Level 3 of the fair value hierarchy. There has been no transfer to or from Level 3 in the year.

The wholly owned freehold and leasehold investment properties have been valued at 31 March 2018 by external valuers, Cushman & Wakefield ("C&W"). The valuation has been carried out in accordance with the RICS Valuation - Global Standards, published by The Royal Institution of Chartered Surveyors ("the Red Book"). The valuation of each of the investment properties and the investment properties under construction has been prepared on the basis of either Fair Value or Fair Value as a fully equipped operational entity, having regard to trading potential, as appropriate.

The valuation has been provided for accounts purposes and as such, is a Regulated Purpose Valuation as defined in the Red Book. In compliance with the disclosure requirements of the Red Book, C&W have confirmed that:

-- one of the members of the RICS who has been a signatory to the valuations provided to the Group for the same purposes as this valuation, has done so since September 2004. This is the third occasion on which the other member has been a signatory;

-- C&W have been carrying out this annual valuation for the same purposes as this valuation on behalf of the Group since September 2004;

   --     C&W do not provide other significant professional or agency services to the Group; 

-- in relation to the preceding financial year of C&W, the proportion of the total fees payable by the Group to the total fee income of the firm is less than 5%; and

-- the fee payable to C&W is a fixed amount per store, and is not contingent on the appraised value.

Market uncertainty

C&W's valuation report comments on valuation uncertainty resulting from low liquidity in the market for self storage property. C&W note that in the UK since Q1 2015 there have only been thirteen transactions involving multiple assets and ten single asset transactions. C&W state that due to the lack of comparable market information in the self storage sector, there is greater uncertainty attached to their opinion of value than would be anticipated during more active market conditions.

Portfolio Premium

C&W's valuation report further confirms that the properties have been valued individually but that if the portfolio was to be sold as a single lot or in selected groups of properties, the total value could differ significantly. C&W state that in current market conditions they are of the view that there could be a material portfolio premium.

Assumptions

A. Net operating income is based on projected revenue received less projected operating costs together with a central administration charge of 6% of the estimated annual revenue subject to a cap and a collar. The initial net operating income is calculated by estimating the net operating income in the first 12 months following the valuation date.

B. The net operating income in future years is calculated assuming either straight-line absorption from day one actual occupancy or variable absorption over years one to four of the cash flow period, to an estimated stabilised/mature occupancy level. In the valuation the assumed stabilised occupancy level for the 74 trading stores (both freeholds and leaseholds) open at 31 March 2018 averages 83.6% (31 March 2017: 82.8%). The projected revenues and costs have been adjusted for estimated cost inflation and revenue growth. The average time assumed for the 74 stores to trade at their maturity levels is 16 months (31 March 2017: 22 months).

C. The capitalisation rates applied to existing and future net cash flow have been estimated by reference to underlying yields for industrial and retail warehouse property, yields for other trading property types such as student housing and hotels, bank base rates, ten-year money rates, inflation and the available evidence of transactions in the sector. The valuation included in the accounts assumes rental growth in future periods. If an assumption of no rental growth is applied to the external valuation, the net initial yield pre-administration expenses for the 74 stores is 6.5% (31 March 2017: 6.5%) rising to a stabilised net yield pre-administration expenses of 6.9% (31 March 2017: 7.2%). The weighted average exit capitalisation rate adopted (for both freeholds and leaseholds) is 6.3% (31 March 2017: 6.6%).

D. The future net cash flow projections (including revenue growth and cost inflation) have been discounted at a rate that reflects the risk associated with each asset. The weighted average annual discount rate adopted (for both freeholds and leaseholds) is 9.4% (31 March 2017: 9.7%).

E. Purchaser's costs in the range of circa 6.1% to circa 6.8% (see below) have been assumed initially, reflecting the progressive SLDT rates brought into force in March 2016 and sale plus purchaser's costs totalling circa 7.1% to 7.8% are assumed on the notional sales in the tenth year in relation to the freehold and long leasehold stores.

Short leasehold

The same methodology has been used as for freeholds, except that no sale of the assets in the tenth year is assumed but the discounted cash flow is extended to the expiry of the lease. The average unexpired term of the Group's seven short leasehold properties is 14.0 years (31 March 2017: 15.0 years unexpired).

Sensitivities

Self storage valuations are complex, derived from data which is not widely publicly available and involve a degree of judgement. For these reasons we have classified the valuations of our property portfolio as Level 3 as defined by IFRS 13. Inputs to the valuations, some of which are 'unobservable' as defined by IFRS 13, include capitalisation yields, stable occupancy rates, and rental growth rates. The existence of an increase of more than one unobservable input would augment the impact on valuation. The impact on the valuation would be mitigated by the inter-relationship between unobservable inputs moving in opposite directions. For example, an increase in stable occupancy may be offset by an increase in yield, resulting in no net impact on the valuation. A sensitivity analysis showing the impact on valuations of changes in yields and stable occupancy is shown below.

 
                    Impact of a change in             Impact of a change 
                     capitalisation rates           in stabilised occupancy 
                                                          assumption 
              25 bps decrease   25 bps increase    1% increase   1% decrease 
 Reported            GBP48.6m        (GBP44.9m)       GBP18.3m    (GBP19.1m) 
  Group 
 

A sensitivity analysis has not been provided for a change in the rental growth rate adopted as there is a relationship between this measure and the discount rate adopted. So, in theory, an increase in the rental growth rate would give rise to a corresponding increase in the discount rate and the resulting value impact would be limited.

Investment properties under construction

C&W have valued the stores in development adopting the same methodology as set out above but on the basis of the cash flow projection expected for the store at opening and after allowing for the outstanding costs to take each scheme from its current state to completion and full fit-out. C&W have allowed for holding costs and construction contingency, as appropriate. Four schemes do not yet have planning consent and C&W have reflected the planning risk in their valuation.

Immature stores: value uncertainty

C&W have assessed the value of each property individually. However, two of the Group's stores are relatively immature and have low initial cash flows. C&W have endeavoured to reflect the nature of the cash flow profile for these properties in their valuation, and the higher associated risks relating to the as yet unproven future cash flows, by adjustment to the capitalisation rates and discount rates adopted. However, immature low cash flow stores of this nature are rarely, if ever, traded individually in the market, unless as part of a distressed sale or similar situation. Although, there is more evidence of immature low cash flow stores being traded as part of a group or portfolio transaction. Please note C&W's comments in relation to market uncertainty in the self storage sector due to the lack of comparable market transactions and information. The degree of uncertainty relating to the immature stores is greater than in relation to the balance of the properties due to there being even less market evidence that might be available for more mature properties and portfolios. C&W state that in practice, if an actual sale of the properties were to be contemplated then any immature low cash flow stores would normally be presented to the market for sale lotted or grouped with other more mature assets owned by the same entity, in order to alleviate the issue of negative or low short-term cash flow. This approach would enhance the marketability of the group of assets and assist in achieving the best price available in the market by diluting the cash flow risk.

C&W have not adjusted their opinion of Fair Value to reflect such a grouping of the immature assets with other properties in the portfolio and all stores have been valued individually. However, they highlight the matter to alert the Group to the manner in which the properties might be grouped or lotted in order to maximise their attractiveness to the market place. C&W consider this approach to be a valuation assumption but not a Special Assumption, the latter being an assumption that assumes facts that differ from the actual facts existing at the valuation date and which, if not adopted, could produce a material difference in value. As noted above, C&W have not assumed that the entire portfolio of properties owned by the entity would be sold as a single lot and the value for the whole portfolio in the context of a sale as a single lot may differ significantly from the aggregate of the individual values for each property in the portfolio, reflecting the lotting assumption described above.

Valuation assumption for purchaser's costs

The Group's investment property assets have been valued for the purposes of the financial statements after deducting notional purchaser's cost of circa 6.1% to 6.8% of gross value, as if they were sold directly as property assets. The valuation is an asset valuation which is entirely linked to the operating performance of the business. The assets would have to be sold with the benefit of operational contracts, employment contracts and customer contracts, which would be very difficult to achieve except in a corporate structure. This approach follows the logic of the valuation methodology in that the valuation is based on a capitalisation of the net operating income after allowing a deduction for operational cost and an allowance for central administration costs. Sale in a corporate structure would result in a reduction in the assumed Stamp Duty Land Tax but an increase in other transaction costs reflecting additional due diligence resulting in a reduced notional purchaser's cost of 2.75% of gross value. All the significant sized transactions that have been concluded in the UK in recent years were completed in a corporate structure. The Group therefore instructed C&W to carry out an additional valuation on the above basis, and this results in a higher property valuation at 31 March 2018 of GBP1,380.3 million (GBP77.0 million higher than the value recorded in the financial statements). The total valuations in the two Armadillo Partnerships performed by Jones Lang LaSalle are GBP3.3 million higher than the value recorded in the financial statements, of which the Group's share is GBP0.7 million. The sum of these is GBP77.7 million and translates to 48.8 pence per share. We have included this revised valuation in the adjusted diluted net asset calculation (see note 13).

   16.       TRADE AND OTHER RECEIVABLES 
 
                                             31 March  31 March 
                                                 2018      2017 
                                               GBP000    GBP000 
         Current 
         Trade receivables                      3,684     3,174 
         Capital Goods Scheme receivable        1,876     2,725 
         Other receivables                        287       266 
         Prepayments and accrued income        12,739    11,877 
 
                                               18,586    18,042 
                                             --------  -------- 
         Non-current 
                                             --------  -------- 
         Capital Goods Scheme receivable        2,385     4,091 
                                             --------  -------- 
 

Trade receivables are net of a bad debt provision of GBP14,000 (2017: GBP7,000). The Directors consider that the carrying amount of trade and other receivables approximates their fair value.

The Financial Review contains commentary on the Capital Goods Scheme receivable.

Trade receivables

The Group does not typically offer credit terms to its customers, requiring them to pay in advance of their storage period and hence the Group is not exposed to significant credit risk. A late charge of 10% is applied to a customer's account if they are greater than 10 days overdue in their payment. The Group provides for receivables on a specific basis. There is a right of lien over the customers' goods, so if they have not paid within a certain time frame, we have the right to sell the items they store to recoup the debt owed. Trade receivables that are overdue are provided for based on estimated irrecoverable amounts determined by reference to past default experience.

For individual storage customers, the Group does not perform credit checks, however this is mitigated by the fact that these customers are required to pay in advance, and also to pay a deposit ranging between one week to four weeks' storage income. Before accepting a new business customer who wishes to use a number of the Group's stores, the Group uses an external credit rating to assess the potential customer's credit quality and defines credit limits by customer. There are no customers who represent more than 5% of the total balance of trade receivables.

Included in the Group's trade receivable balance are debtors with a carrying amount of GBP329,000 (2017: GBP250,000) which are past due at the reporting date for which the Group has not provided as there has not been a significant change in credit quality and the amounts are still considered recoverable. The average age of these receivables is 21 days past due (2017: 19 days past due).

Ageing of past due but not impaired receivables

 
                                      2018     2017 
                                    GBP000   GBP000 
         1 - 30 days                   264      214 
         30 - 60 days                   30       23 
                     60 + days          35       13 
 
         Total                         329      250 
                                   -------  ------- 
 
 

Movement in the allowance for doubtful debts

 
                                                     2018     2017 
                                                   GBP000   GBP000 
         Balance at the beginning of the 
          year                                          7       11 
         Amounts provided in year                     114       63 
         Amounts written off as uncollectible       (107)     (67) 
 
         Balance at the end of the year                14        7 
                                                  -------  ------- 
 
 

The concentration of credit risk is limited due to the customer base being large and unrelated. Accordingly, the Directors believe that there is no further credit provision required in excess of the allowance for doubtful debts.

Ageing of impaired trade receivables

 
                             2018     2017 
                           GBP000   GBP000 
         1 - 30 days            -        - 
         30 - 60 days           2        2 
         60 + days             12        5 
 
         Total                 14        7 
                          -------  ------- 
 
 
   17.       TRADE AND OTHER PAYABLES 
 
                                         31 March  31 March 
                                             2018      2017 
                                           GBP000    GBP000 
         Current 
         Trade payables                    12,739    13,279 
         Other payables                     7,710     8,352 
         Accruals and deferred income      16,379    15,304 
 
                                           36,828    36,935 
                                         --------  -------- 
 

The Group has financial risk management policies in place to ensure that all payables are paid within the credit terms. The Directors consider the carrying amount of trade and other payables and accruals and deferred income approximates fair value.

   18.       Financial Instruments 

The Group manages its capital to ensure that entities in the Group will be able to continue as going concerns while maximising the return to stakeholders through the optimisation of the debt and equity balance. The capital structure of the Group consists of debt, which includes the borrowings disclosed in note 19, cash and cash equivalents and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained earnings. The Group's debt facilities require 40% of total drawn debt to be fixed. The Group has complied with this during the year.

With the exception of derivative instruments which are classified as a financial liability at fair value through the income statement ("FVTPL"), financial liabilities are categorised under amortised cost. All financial assets are categorised as loans and receivables.

Exposure to credit, interest rate and currency risks arises in the normal course of the Group's business. Derivative financial instruments are used to manage exposure to fluctuations in interest rates, but are not employed for speculative purposes.

A. Balance sheet management

The Group's Board reviews the capital structure on an ongoing basis. As part of this review, the Board considers the cost of capital and the risks associated with each class of capital. The Group seeks to have a conservative gearing ratio (the proportion of net debt to equity). The Board considers at each review the appropriateness of the current ratio in light of the above. The Board is currently satisfied with the Group's gearing ratio.

The gearing ratio at the year end is as follows:

 
                                          2018       2017 
                                        GBP000     GBP000 
 
         Debt                        (330,599)  (304,955) 
         Cash and cash equivalents       6,853      6,906 
         Net debt                    (323,746)  (298,049) 
         Balance sheet equity          981,148    890,350 
         Net debt to equity ratio        33.0%      33.5% 
                                     ---------  --------- 
 

B. Debt management

The Group currently borrows through a senior term loan, secured on 25 self storage assets and sites, a 15 year loan with Aviva Commercial Finance Limited secured on a portfolio of 15 self storage assets, and a GBP70 million seven year loan from M&G Investments Limited secured on a portfolio of 15 self storage assets. Borrowings are arranged to ensure an appropriate maturity profile and to maintain short term liquidity. Funding is arranged through banks and financial institutions with whom the Group has a strong working relationship.

C. Interest rate risk management

The Group is exposed to interest rate risk as entities in the Group borrow funds at both fixed and floating interest rates. The risk is managed by the Group by maintaining an appropriate mix between fixed and floating rate borrowings, and by the use of interest rate swap contracts. Hedging activities are evaluated regularly to align with interest rate views and defined risk appetite; ensuring optimal hedging strategies are applied, by either positioning the balance sheet or protecting interest expense through different interest rate cycles.

At 31 March 2018 the Group had two interest rate derivatives in place; GBP30 million fixed at 0.4% (excluding the margin on the underlying debt instrument) until October 2021, and GBP35 million fixed at 0.76% (excluding the margin on the underlying debt instrument) until June 2023.

Under interest rate swap contracts, the Group agrees to exchange the difference between fixed and floating rate interest amounts calculated on agreed notional principal amounts. Such contracts enable the Group to mitigate the risk of changing interest rates on the fair value of issued fixed rate debt held and the cash flow exposures on the issued variable rate debt held. The fair value of interest rate swaps at the reporting date is determined by discounting the future cash flows using the curves at the reporting date and the credit risk inherent in the contract, and is disclosed below. The average interest rate is based on the outstanding balances at the end of the financial year.

The GBP30 million interest rate swap settles on a monthly basis. The floating rate on the interest rate swap is one month LIBOR. The Group settles the difference between the fixed and floating interest rate on a net basis.

The GBP35 million interest rate swap settles on a three-monthly basis. The floating rate on the interest rate swap is three month LIBOR. The Group settles the difference between the fixed and floating interest rate on a net basis.

The Group does not hedge account for its interest rate swaps and states them at fair value, with changes in fair value included in the statement of comprehensive income. A reconciliation of the movement in derivatives is provided in the table below:

 
                                                       2018     2017 
                                                     GBP000   GBP000 
 
         At 1 April                                 (2,964)  (3,683) 
         Fair value movement in the year              1,294      719 
         Cancellation of interest rate derivative     3,374        - 
                                                    -------  ------- 
         At 31 March                                  1,704  (2,964) 
                                                    -------  ------- 
 

The table below reconciles the opening and closing balances of the Group's finance related liabilities.

 
                                                 Finance           Interest      Total 
                                         Loans    leases   rate derivatives 
 
         At 1 April 2017             (304,955)  (23,601)            (2,964)  (331,520) 
         Cash movement in the year    (25,644)     1,109              3,374   (21,161) 
         Non-cash movements                  -     (437)              1,294        857 
                                     ---------  --------  -----------------  --------- 
         At 31 March 2018            (330,599)  (22,929)              1,704  (351,824) 
                                     ---------  --------  -----------------  --------- 
 

D. Interest rate sensitivity analysis

In managing interest rate risks the Group aims to reduce the impact of short-term fluctuations on the Group's earnings, without jeopardising its flexibility. Over the longer term, permanent changes in interest rates may have an impact on consolidated earnings.

At 31 March 2018, it is estimated that an increase of 0.25 percentage points in interest rates would have reduced the Group's adjusted profit before tax and net equity by GBP445,000 (2017: reduced adjusted profit before tax by GBP375,000) and a decrease of 0.25 percentage points in interest rates would have increased the Group's adjusted profit before tax and net equity by GBP445,000 (2017: increased adjusted profit before tax by GBP375,000). The sensitivity has been calculated by applying the interest rate change to the variable rate borrowings, net of interest rate swaps, at the year end.

The Group's sensitivity to interest rates has increased during the year, following the increase in the amount of floating rate debt. The Board monitors closely the exposure to the floating rate element of our debt.

E. Cash management and liquidity

Ultimate responsibility for liquidity risk management rests with the Board of Directors, which has built an appropriate liquidity risk management framework for the management of the Group's short, medium and long-term funding and liquidity management requirements. The Group manages liquidity risk by maintaining adequate reserves, banking facilities and reserve borrowing facilities by continuously monitoring forecast and actual cash flows and matching the maturity profiles of financial assets and liabilities. Included in note 19 is a description of additional undrawn facilities that the Group has at its disposal to further reduce liquidity risk.

Short term money market deposits are used to manage liquidity whilst maximising the rate of return on cash resources, giving due consideration to risk.

   F.    Foreign currency management 

The Group does not have any foreign currency exposure.

   G.   Credit risk 

The credit risk management policies of the Group with respect to trade receivables are discussed in note 16. The Group has no significant concentration of credit risk, with exposure spread over 55,000 customers in our stores.

The credit risk on liquid funds is limited because the counterparties are banks with high credit-ratings assigned by international credit-rating agencies.

H. Financial maturity analysis

In respect of interest-bearing financial liabilities, the following table provides a maturity analysis for individual elements.

 
         2018 Maturity 
                                            Total  Less than      One to       Two to    More than 
                                           GBP000   one year   two years   five years   five years 
                                                      GBP000      GBP000       GBP000       GBP000 
 
         Debt 
         Aviva loan                        87,599      2,474       2,598        8,601       73,926 
         M&G loan payable at variable 
          rate                             35,000          -           -            -       35,000 
         M&G loan fixed by interest 
          rate derivatives                 35,000          -           -            -       35,000 
         Bank loan payable at variable 
          rate                            143,000          -           -      143,000            - 
         Debt fixed by interest 
          rate derivatives                 30,000          -           -       30,000            - 
 
         Total                            330,599      2,474       2,598      181,601      143,926 
                                         --------  ---------  ----------  -----------  ----------- 
 
 
         2017 Maturity 
                                            Total  Less than      One to       Two to    More than 
                                           GBP000   one year   two years   five years   five years 
                                                      GBP000      GBP000       GBP000       GBP000 
         Debt 
         Aviva loan                        89,955      2,356       2,474        8,190       76,935 
         M&G loan payable at variable 
          rate                             35,000          -           -            -       35,000 
         M&G loan fixed by interest 
          rate derivatives                 35,000          -           -            -       35,000 
         Bank loan payable at variable 
          rate                            115,000          -           -      115,000            - 
         Debt fixed by interest 
          rate derivatives                 30,000          -           -       30,000            - 
 
         Total                            304,955      2,356       2,474      153,190      146,935 
                                         --------  ---------  ----------  -----------  ----------- 
 
   I.     Fair values of financial instruments 

The fair values of the Group's cash and short term deposits and those of other financial assets equate to their book values. Details of the Group's receivables at amortised cost are set out in note 16. The amounts are presented net of provisions for doubtful receivables, and allowances for impairment are made where appropriate. Trade and other payables, including bank borrowings, are carried at amortised cost. Finance lease liabilities are included at the fair value of their minimum lease payments. Derivatives are carried at fair value.

For those financial instruments held at valuation, the Group has categorised them into a three level fair value hierarchy based on the priority of the inputs to the valuation technique in accordance with IFRS 7. The hierarchy gives the highest priority to quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). If the inputs used to measure fair value fall within different levels of the hierarchy, the category level is based on the lowest priority level input that is significant to the fair value measurement of the instrument in its entirety. The fair value of the Group's outstanding interest rate derivative, as detailed in note 18C, has been estimated by calculating the present value of future cash flows, using appropriate market discount rates, representing Level 2 fair value measurements as defined by IFRS 7. There are no financial instruments which have been categorised as Level 1 or Level 3. The fair value of the Group's debt equates to its book value.

   J.     Maturity analysis of financial liabilities 

The contractual maturities based on market conditions and expected yield curves prevailing at the year end date are as follows:

 
                                           Trade and      Interest  Borrowings 
                                      other payables    rate swaps         and  Finance 
                                              GBP000        GBP000    interest   leases    Total 
         2018                                                           GBP000   GBP000   GBP000 
         From five to twenty years                 -          (63)     159,548   23,709  183,194 
         From two to five years                    -       (1,139)     207,092    6,285  212,238 
         From one to two years                     -         (381)      11,855    2,095   13,569 
 
         Due after more than one 
          year                                     -       (1,583)     378,495   32,089  409,001 
         Due within one year                  20,449         (195)      11,855    2,095   34,204 
 
         Total                                20,449       (1,778)     390,350   34,184  443,205 
                                     ---------------  ------------  ----------  -------  ------- 
 
 
 
                                           Trade and      Interest  Borrowings 
                                      other payables    rate swaps         and  Finance 
                                              GBP000        GBP000    interest   leases    Total 
         2017                                                           GBP000   GBP000   GBP000 
 
         From five to twenty years                 -           127     166,652   25,556  192,335 
         From two to five years                    -         1,493     180,928    6,116  188,537 
         From one to two years                     -           692      11,930    2,039   14,661 
 
         Due after more than one 
          year                                     -         2,312     359,510   33,711  395,533 
         Due within one year                  21,631           816      11,930    2,039   36,416 
 
         Total                                21,631         3,128     371,440   35,750  431,949 
                                     ---------------  ------------  ----------  -------  ------- 
 
 
   K.    Reconciliation of maturity analyses 

The maturity analysis in note 18J shows non-discounted cash flows for all financial liabilities including interest payments. The table below reconciles the borrowings column in note 19 with the borrowings and interest column in the maturity analysis presented in note 18J.

 
                                       Borrowings   Interest  Unamortised  Borrowings 
                                           GBP000     GBP000    borrowing         and 
                                                                    costs    interest 
         2018                                                      GBP000      GBP000 
         From five to twenty years        143,926     13,958        1,664     159,548 
         From two to five years           181,601     25,491            -     207,092 
         From one to two years              2,598      9,257            -      11,855 
 
         Due after more than one 
          year                            328,125     48,706        1,664     378,495 
         Due within one year                2,474      9,381            -      11,855 
 
         Total                            330,599     58,087        1,664     390,350 
                                      -----------  ---------  -----------  ---------- 
 
 
 
                                       Borrowings   Interest  Unamortised  Borrowings 
                                           GBP000     GBP000    borrowing         and 
                                                                    costs    interest 
         2017                                                      GBP000      GBP000 
 
         From five to twenty years        146,935     17,806        1,911     166,652 
         From two to five years           153,190     26,373        1,365     180,928 
         From one to two years              2,474      9,456            -      11,930 
 
         Due after more than one 
          year                            302,599     53,635        3,276     359,510 
         Due within one year                2,356      9,574            -      11,930 
 
         Total                            304,955     63,209        3,276     371,440 
                                      -----------  ---------  -----------  ---------- 
 
 
   19.       BORROWINGS 
 
                                                    31 March  31 March 
                                                        2018      2017 
           Secured borrowings at amortised cost       GBP000    GBP000 
 
         Current liabilities 
         Aviva loan                                    2,474     2,356 
                                                       2,474     2,356 
         Non-current liabilities 
         Bank borrowings                             173,000   145,000 
         Aviva loan                                   85,125    87,599 
         M&G loan                                     70,000    70,000 
         Unamortised loan arrangement 
          costs                                      (1,664)   (3,276) 
 
         Total non-current borrowings                326,461   299,323 
                                                    --------  -------- 
 
         Total borrowings                            328,935   301,679 
                                                    --------  -------- 
 
 

The weighted average interest rate paid on the borrowings during the year was 2.9% (2017: 3.3%).

The Group has GBP37,000,000 in undrawn committed bank borrowing facilities at 31 March 2018, which expire between four and five years (2017: GBP45,000,000 expiring between four and five years).

The Group has a GBP100 million 15 year fixed rate loan with Aviva Commercial Finance Limited. The loan is secured over a portfolio of 15 freehold self storage centres. The annual fixed interest rate on the loan is 4.9%. The loan amortises to GBP60 million over the course of the 15 years. The debt service is payable monthly based on fixed annual amounts.

The Group has a GBP210 million five year revolving bank facility with Lloyds and HSBC expiring in October 2022, with a margin of 1.25%. The Group has an option to increase the amount of the loan facility by a further GBP60 million during the course of the loan's term, and an option to increase the term of the loan by a further two years.

The Group has a GBP70 million seven year loan with M&G Investments Limited, with a bullet repayment in June 2023. The loan is secured over a portfolio of 15 freehold self storage centres. Half of the loan is variable and half is subject to an interest rate derivative.

The Group was in compliance with its banking covenants at 31 March 2018 and throughout the year. The main covenants are summarised in the table below:

 
 Covenant                                       Covenant level     At 31 March 2018 
         Consolidated EBITDA                    Minimum 1.5x                   7.9x 
         Consolidated net tangible assets       Minimum GBP250m           GBP981.1m 
         Bank loan income cover                 Minimum 1.75x                 14.2x 
         Aviva loan interest service cover 
          ratio                                 Minimum 1.5x                   4.1x 
         Aviva loan debt service cover ratio    Minimum 1.2x                   2.7x 
         M&G income cover                       Minimum 1.5x                   7.5x 
 

Interest rate profile of financial liabilities

 
                                                                         Weighted      Period         Weighted 
                                                 Floating                 average   for which          average 
                                          Total      rate   Fixed rate   interest    the rate           period 
                                         GBP000    GBP000       GBP000       rate    is fixed   until maturity 
 
         At 31 March 2018 
         Gross financial liabilities    330,599   178,000      152,599       2.9%   6.5 years        5.5 years 
                                       --------  --------  -----------  ---------  ----------  --------------- 
 
         At 31 March 2017 
         Gross financial liabilities    304,955   150,000      154,955       3.2%   7.0 years        5.9 years 
                                       --------  --------  -----------  ---------  ----------  --------------- 
 
 

All monetary liabilities, including short term receivables and payables are denominated in sterling. The weighted average interest rate includes the effect of the Group's interest rate derivatives. The Directors have concluded that the carrying value of borrowings approximates to its fair value.

Narrative disclosures on the Group's policy for financial instruments are included within the Strategic Report and in note 18.

   20.       Deferred tax 

Deferred tax assets in respect of share based payments (GBP0.1 million), corporation tax losses (GBP4.5 million), capital allowances in excess of depreciation (GBP0.3 million) and capital losses (GBP1.4 million) in respect of the non-REIT taxable business have not been recognised due to uncertainty over the projected tax liabilities arising in the short term within the non-REIT taxable business. A deferred tax liability in respect of interest rate swaps (GBP0.3 million) arising in the non-REIT taxable business has also not been recognised as the relevant entity has the legal right to settle the potential tax amounts on a net basis and these taxes are levied by the same taxing authority.

   21.       obligations under finance leases 
 
                                                    Minimum lease       Present value 
                                                       payments        minimum of lease 
                                                                           payments 
                                                     2018      2017       2018      2017 
                                                   GBP000    GBP000     GBP000    GBP000 
 
         Amounts payable under finance leases: 
         Within one year                            2,095     2,039      2,061     2,005 
         Within two to five years inclusive         8,380     8,155      7,390     7,193 
         Greater than five years                   23,709    25,556     13,478    14,403 
 
                                                   34,184    35,750     22,929    23,601 
                                                 --------  --------  ---------  -------- 
 
         Less: future finance charges            (11,255)  (12,149) 
 
         Present value of lease obligations        22,929    23,601 
                                                 --------  -------- 
 

All lease obligations are denominated in sterling. Interest rates are fixed at the contract date. All leases are on a fixed repayment basis and no arrangements have been entered into for contingent rental payments. The carrying amount of the Group's lease obligations approximates their fair value.

   22.       Share capital 
 
                                                   Called up, allotted 
                                                      and fully paid 
                                                      2018         2017 
                                                    GBP000       GBP000 
 
         Ordinary shares of 10 pence each           15,857       15,788 
                                                  --------  ----------- 
 
         Movement in issued share capital 
         Number of shares at 31 March 2016                  157,369,287 
         Exercise of share options - Share 
          option schemes                                        513,580 
         Number of shares at 31 March 2017                  157,882,867 
         Exercise of share options - Share 
          option schemes                                        687,707 
         Number of shares at 31 March 2018                  158,570,574 
                                                            ----------- 
 

The Company has one class of ordinary shares which carry no right to fixed income.

At 31 March 2018 options in issue to Directors and employees were as follows:

 
                            Option                        Date on which     Number of        Number 
                             price per                     the exercise      ordinary   of ordinary 
          Date option        ordinary    Date first        period expires      shares        shares 
           Granted           share        exercisable                            2018          2017 
         19 July 2011       nil p **     19 July 2013    19 July 2021               -         2,400 
         11 July 2012       nil p **     11 July 2015    10 July 2022           5,359         8,559 
         19 July 2013       nil p **     19 July 2016    19 July 2023           7,059        78,469 
         25 February 2014   442.6p*      1 April 2017    1 October 2017             -        21,624 
         29 July 2014       nil p**      29 July 2017    29 July 2024          10,155       485,032 
         16 March 2015      494.6p*      1 April 2018    1 October 2018        94,654        95,016 
         21 July 2015       nil p**      21 July 2018    21 July 2025         373,093       379,293 
         14 March 2016      608.0p*      1 April 2019    1 October 2019        37,489        41,809 
         22 July 2016       nil p**      22 July 2019    21 July 2026         398,825       402,225 
         15 March 2017      580.0p*      1 April 2020    1 October 2020        59,550        65,374 
         2 August 2017      nil p**      2 August 2020   1 August 2027        407,311             - 
         13 March 2018      675.4p*      1 April 2021    1 October 2021       108,335             - 
 
                                                                            1,501,830     1,579,801 
                                                                            ---------  ------------ 
 

* SAYE (see note 23) ** LTIP (see note 23)

Own shares

The own shares reserve represents the cost of shares in Big Yellow Group PLC purchased in the market, and held by the Big Yellow Group PLC Employee Benefit Trust, along with shares issued directly to the Employee Benefit Trust. 1,122,907 shares are held in the Employee Benefit Trust (2017: 1,122,907), and no shares are held in treasury.

   23.             Share-based payments 

The Company has three equity share-based payment arrangements, namely an LTIP scheme (with approved and unapproved components), an Employee Share Save Scheme ("SAYE") and a Long Term Bonus Performance Plan. The Group recognised a total expense in the year related to equity-settled share-based payment transactions of GBP2,470,000 (2017: GBP2,324,000).

Equity-settled share option plans

Since 2004 the Group has operated an Employee Share Save Scheme ("SAYE") which allows any employee who has more than six months service to purchase shares at a 20% discount to the average quoted market price of the Group shares at the date of grant. The associated savings contracts are three years at which point the employee can exercise their option to purchase the shares or take the amount saved, including interest, in cash. The scheme is administered by Yorkshire Building Society.

On an annual basis since 2004 the Group awarded nil-paid options to senior management under the Group's Long Term Incentive Plan ("LTIP"). The awards are conditional on the achievement of challenging performance targets. The awards granted in 2004, 2005 and 2006 vested in full. The awards granted in 2007 and 2009 lapsed, and the awards granted in 2008 and 2010 partially vested. The awards granted in 2011, 2012, 2013 and 2014 fully vested. The weighted average share price at the date of exercise for options exercised in the year was GBP7.25 (2017: GBP7.38).

 
                                                   2018       2017 
                                                 No. of     No. of 
         LTIP scheme                            options    options 
 
         Outstanding at beginning of year     1,355,978  1,444,221 
         Granted during the year                582,341    455,331 
         Lapsed during the year                (70,434)   (59,094) 
         Exercised during the year            (666,083)  (484,480) 
 
         Outstanding at the end of the year   1,201,802  1,355,978 
                                              ---------  --------- 
 
         Exercisable at the end of the year      22,573     89,428 
                                              ---------  --------- 
 
 

The weighted average fair value of options granted during the year was GBP1,219,000 (2017: GBP1,017,000).

 
                                                                     2018                       2017 
                                                                 Weighted                   Weighted 
                                                                  average                    average 
                                                                 exercise                   exercise 
                                                          2018      price            2017      price 
         Employee Share Save Scheme ("SAYE")    No. of options      (GBP)   No of options      (GBP) 
 
         Outstanding at beginning of 
          year                                         223,823       5.36         205,330       4.87 
         Granted during the year                       108,335       6.75          65,374       5.80 
         Forfeited during the year                    (10,506)       5.89        (17,781)       5.07 
         Exercised during the year                    (21,624)       4.43        (29,100)       3.07 
         Outstanding at the end of the 
          year                                         300,028       5.91         223,823       5.36 
                                               ---------------  ---------  --------------  --------- 
 
         Exercisable at the end of the                                  -                          - 
          year                                               -                          - 
                                               ---------------  ---------  --------------  --------- 
 

Options outstanding at 31 March 2018 had a weighted average contractual life of 2.0 years (2017: 2.1 years).

The inputs into the Black-Scholes model for the options granted during the year are as follows:

 
                                  LTIP     SAYE 
         Expected volatility       n/a      27% 
         Expected life         3 years  3 years 
         Risk-free rate           0.1%     0.1% 
         Expected dividends       4.6%     4.6% 
 

Expected volatility was determined by calculating the historical volatility of the Group's share price over the year prior to grant.

Long Term bonus performance plan

The Executive Directors receive awards under the Long Term Bonus Performance Plan. This is accounted for as an equity instrument. The plan was set up in July 2015. The vesting criteria and scheme mechanics are set out in the Directors' Remuneration Report. At 31 March 2018 the weighted average contractual life was 0.3 years.

   24.       capital commitments 

At 31 March 2018 the Group had GBP13.7 million of amounts contracted but not provided in respect of the Group's properties (2017: GBP8.6 million of capital commitments).

   25.       Events after the balance sheet date 

On 5 April 2018, the Group exchanged contracts to acquire a property in Uxbridge for a new 55,000 sq ft store.

   26.       CASH FLOW NOTES 

a) Reconciliation of profit after tax to cash generated from operations

 
                                                             2018      2017 
                                                   Note    GBP000    GBP000 
Profit after tax                                          133,542    99,511 
Taxation                                                      597       272 
Share of profit of associates                             (1,370)   (1,442) 
Investment income                                         (1,538)   (1,075) 
Finance costs                                              11,975    11,756 
                                                         --------  -------- 
Operating profit                                          143,206   109,022 
 
Gain on the revaluation of investment 
 properties                                     14a, 15  (71,635)  (43,706) 
Gain on part disposal of investment property                (650)         - 
Depreciation of plant, equipment and 
 owner-occupied property                            14b       729       738 
Depreciation of finance lease capital 
 obligations                                        14a     1,109     1,196 
Employee share options                                6     2,470     2,324 
                                                         --------  -------- 
Cash generated from operations pre working 
 capital movements                                         75,229    69,574 
 
Increase in inventories                                         -      (17) 
Increase in receivables                                   (1,352)   (1,456) 
  Decrease in payables                                      (420)     (892) 
                                                         --------  -------- 
Cash generated from operations                             73,457    67,209 
                                                         --------  -------- 
 

b) Reconciliation of net cash flow movement to net debt

 
                                                        2018       2017 
                                             Note     GBP000     GBP000 
 
Net decrease in cash and cash equivalents 
 in the year                                            (53)   (10,301) 
Cash flow from (increase)/decrease in 
 debt financing                                     (25,644)      7,243 
 
Change in net debt resulting from cash 
 flows                                              (25,697)    (3,058) 
                                                   ---------  --------- 
 
Movement in net debt in the year                    (25,697)    (3,058) 
Net debt at the start of the year                  (298,049)  (294,991) 
 
Net debt at the end of the year               18A  (323,746)  (298,049) 
                                                   ---------  --------- 
 
 
   27.       Related party transactions 

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and are not disclosed in this note.

Transactions with Armadillo Storage Holding Company Limited

As described in note 14, the Group has a 20% interest in Armadillo Storage Holding Company Limited ("Armadillo 1"), and entered into transactions with Armadillo 1 during the period on normal commercial terms as shown in the table below.

Transactions with Armadillo Storage Holding Company 2 Limited

As described in note 14, the Group has a 20% interest in Armadillo Storage Holding Company 2 Limited ("Armadillo 2"), and entered into transactions with Armadillo 2 during the year on normal commercial terms as shown in the table below.

 
                                        31 March 2018  31 March 2017 
                                               GBP000         GBP000 
         Fees earned from Armadillo 1             705            574 
         Fees earned from Armadillo 2             270            253 
         Balance due from Armadillo 1              89             86 
         Balance due from Armadillo 2              33             48 
                                        -------------  ------------- 
 

AnyJunk Limited

James Gibson is a Non-Executive Director and shareholder in AnyJunk Limited and Adrian Lee is a shareholder in AnyJunk Limited. During the year AnyJunk Limited provided waste disposal services to the Group on normal commercial terms, amounting to GBP37,000 (2017: GBP36,000).

No other related party transactions took place during the years ended 31 March 2018 and 31 March 2017.

   28.       GLOSSARY 
 
Adjusted eps            Adjusted profit after tax divided by the diluted 
                         weighted average number of shares in issue during 
                         the period. 
  Adjusted NAV          EPRA NAV adjusted for an investment property valuation 
                         carried out at purchasers' costs of 2.75%. 
  Adjusted Profit       The Company's pre-tax EPRA earnings measure with 
   Before Tax            additional Company adjustments. 
  Average net achieved  Storage revenue divided by average occupied space 
   rent per sq ft        over a defined period. 
BREEAM                  An environmental rating assessed under the Building 
                         Research Establishment's Environmental Assessment 
                         Method. 
Carbon intensity        Carbon emissions divided by the Group's average 
                         occupied space. 
Closing net rent        Annual storage revenue generated from in-place customers 
 per sq ft               divided by occupied space at the balance sheet date. 
Debt                    Long-term and short-term borrowings, as detailed 
                         in note 19, excluding finance leases and debt issue 
                         costs. 
Earnings per share      Profit for the period attributable to equity shareholders 
 (eps)                   divided by the average number of shares in issue 
                         during the period. 
EBITDA                  Earnings before interest, tax, depreciation and 
                         amortisation. 
  EPRA                  The European Public Real Estate Association, a real 
                         estate industry body. This organisation has issued 
                         Best Practice Recommendations with the intention 
                         of improving the transparency, comparability and 
                         relevance of the published results of listed real 
                         estate companies in Europe. 
EPRA earnings           The IFRS profit after taxation attributable to shareholders 
                         of the Company excluding investment property revaluations, 
                         gains/losses on investment property disposals and 
                         changes in the fair value of financial instruments. 
EPRA earnings           EPRA earnings divided by the average number of shares 
 per share               in issue during the period. 
EPRA NAV per share      EPRA NAV divided by the diluted number of shares 
                         at the period end. 
EPRA net asset          IFRS net assets excluding the mark-to-market on 
 value                   interest rate derivatives effective cash flow as 
                         deferred taxation on property valuations where it 
                         arises. It is adjusted for the dilutive impact of 
                         share options. 
EPRA NNNAV              The EPRA NAV adjusted to reflect the fair value 
                         of debt and derivatives and to include deferred 
                         taxation on revaluations. 
Equity                  All capital and reserves of the Group attributable 
                         to equity holders of the Company. 
Gross property          The sum of investment property and investment property 
 assets                  under construction. 
Gross value added       The measure of the value of goods and services produced 
                         in an area, industry or sector of an economy. 
Income statement        Statement of Comprehensive Income. 
Interest cover          The ratio of operating cash flow excluding working 
                         capital movements divided by interest paid (before 
                         exceptional finance costs, capitalised interest 
                         and changes in fair value of interest rate derivatives). 
                         This metric is provided to give readers a clear 
                         view of the Group's financial position. 
Like-for-like           Excludes the closing occupancy of new stores acquired 
 occupancy               or opened in the current period. 
Like-for-like           Excludes the impact of new stores acquired or opened 
 revenue                 in the current or preceding financial year in both 
                         the current year and comparative figures. This excludes 
                         Nine Elms and Twickenham 2 (both acquired in April 
                         2016) and Guildford Central (opened in March 2018). 
LTV (loan to value)     Net debt expressed as a percentage of the external 
                         valuation of the Group's investment properties. 
Maximum lettable        The total square foot (sq ft) available to rent 
 area (MLA)              to customers. 
Move-ins                The number of customers taking a storage room in 
                         the defined period. 
Move-outs               The number of customers vacating a storage room 
                         in the defined period. 
NAV                     Net asset value. 
Net debt                Gross borrowings less cash and cash equivalents. 
Net initial yield       The forthcoming year's net operating income expressed 
                         as a percentage of capital value, after adding notional 
                         purchaser's costs. 
Net promoter score      The Net Promoter Score is an index ranging from 
 (NPS)                   -100 to 100 that measures the willingness of customers 
                         to recommend a company's products or services to 
                         others. The Company measures NPS based on surveys 
                         sent to all of its move-ins and move-outs. 
Net rent per sq         Storage revenue generated from in place customers 
 ft                      divided by occupancy. 
Occupancy               The space occupied by customers divided by the MLA 
                         expressed as a %. 
Occupied space          The space occupied by customers in sq ft. 
Pipeline                The Group's development sites. 
Property Income         A dividend, generally subject to withholding tax, 
 Distribution (PID)      that a UK REIT is required to pay from its tax exempt 
                         property rental business and which is taxable for 
                         UK-resident shareholders at their marginal tax rate. 
REIT                    Real Estate Investment Trust. A tax regime which 
                         in the UK exempts participants from corporation 
                         tax both on UK rental income and gains arising on 
                         UK investment property sales, subject to certain 
                         conditions. 
REVPAF                  Total store revenue divided by the average maximum 
                         lettable area in the year. 
Store EBITDA            Store earnings before interest, tax, depreciation 
                         and amortisation. 
Total shareholder       The growth in value of a shareholding over a specified 
 return (TSR)            period, assuming dividends are reinvested to purchase 
                         additional units of shares. 
 

Ten Year Summary

 
                          2018      2017      2016      2015      2014      2013      2012     2011     2010      2009 
                        GBP000    GBP000    GBP000    GBP000    GBP000    GBP000    GBP000   GBP000   GBP000    GBP000 
Results 
  Revenue              116,660   109,070   101,382    84,276    72,196    69,671    65,663   61,885   57,995    58,487 
                      --------  --------  --------  --------  --------  --------  --------  -------  -------  -------- 
 
  Operating profit 
   before gains 
   and losses on 
   property assets      70,921    65,316    59,854    48,420    39,537    37,454    35,079   32,058   29,068    30,946 
                      --------  --------  --------  --------  --------  --------  --------  -------  -------  -------- 
 
  Cash flow from 
   operating 
   activities           62,977    55,974    55,467    42,397    32,752    30,186    27,388   23,534   19,063    10,203 
                      --------  --------  --------  --------  --------  --------  --------  -------  -------  -------- 
 
  Profit/(loss) 
   before taxation     134,139    99,783   112,246   105,236    59,848    31,876  (35,551)    6,901   10,209  (71,489) 
                      --------  --------  --------  --------  --------  --------  --------  -------  -------  -------- 
 
  Adjusted profit 
   before taxation      61,422    54,641    48,952    39,405    29,221    25,471    23,643   20,207   16,514    13,791 
                      --------  --------  --------  --------  --------  --------  --------  -------  -------  -------- 
 
  Net assets           981,148   890,350   829,387   750,914   594,064   552,628   494,500  544,949  547,285   502,317 
                      --------  --------  --------  --------  --------  --------  --------  -------  -------  -------- 
 
  EPRA earnings 
   per share             38.5p     34.5p     31.1p     27.1p     20.5p     19.3p     18.2p    15.5p    13.0p     11.9p 
  Declared total 
   dividend per 
   share                 30.8p     27.6p     24.9p     21.7p     16.4p     11.0p     10.0p     9.0p     4.0p        0p 
 
  Key statistics 
  Number of stores 
   open                     74        73        71        69        66        66        65       62       60        54 
  Sq ft occupied 
   (000)                 3,730     3,551     3,363     3,178     2,832     2,632     2,458    2,130    1,915     1,775 
  Occupancy increase 
   in year 000 
   sq ft)*                 179       188       185       346       200       174       328      215      140      (75) 
Number of customers     55,000    52,500    50,000    47,250    41,800    38,500    36,300   32,800   30,500    28,500 
  Average number 
   of employees 
   during the year         335       329       318       300       289       286       279      273      252       239 
 

* - the occupancy growth in 2015 and 2017 includes the acquisition of existing stores

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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May 22, 2018 02:00 ET (06:00 GMT)

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