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QIS Quorum Information Technologies Inc

0.85
-0.02 (-2.30%)
19 Jul 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type
Quorum Information Technologies Inc TSXV:QIS TSX Venture Common Stock
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -0.02 -2.30% 0.85 0.86 0.87 0.88 0.85 0.88 7,000 20:59:06

Quorum Announces Release of XSELLERATOR(TM) Version 4.74

13/09/2012 4:30pm

Marketwired Canada


Quorum Information Technologies (TSX VENTURE:QIS) (Quorum) announced today that
its updated version 4.74 of its dealership and customer management system
XSELLERATOR(TM) is now in general release and deployed to all of Quorum's
dealerships in Canada and the United States. This highly anticipated update
previewed at the National Automotive Dealers Association (NADA) Convention 2012
in Las Vegas, contains a number significant enhancements including two major
components designed to significantly increase dealership efficiencies and
productivity: Console and Communicator.


Quorum's Console is an interactive and customizable workspace that is designed
to be a homepage for users while working in XSELLERATOR. The Console features
general productivity tools such as easy to use Internet access mini-applications
like Google Searches, RSS feeds and weather as well as desktop references like a
clock, calendar and calculator. In addition to these general tools, the
workspace also includes a number of quick-access tools for the DMS such as
customer look-up, report links, status monitors (example: waiters in service)
and performance monitoring, complete with graphical views. Many are near
real-time indicators refreshed automatically to show the latest information.
Quorum calls this collection of mini-applications "Quidgets." Twenty-five
Quidgets are already available within the Console with plans for many more.


Communicator is embedded functionality within Quorum's XSELLERATOR DMS that
utilizes Microsoft's Lync messaging technology. With Lync at the core, Quorum's
team built extensions to handle 2-way communication via a mixture of email and
mobile texting and attaches the entire dialogue with the transaction in which it
is associated. As an example, a customer may indicate that they prefer to
receive a text when their vehicle is ready for pick up in service. The service
advisor notes that preference with a couple of clicks, and at the completion of
the final case on the repair order, a text message is automatically sent to the
customer. Uniquely to Quorum, the customer can reply and the advisor can reply
to that (to schedule a shuttle pick-up, for instance). All of the messages are
stored with the customer's repair order forever. Communicator can facilitate
ad-hoc messaging with customers and employees as well as automated event-based
messages.


Brent Kennedy of Edward's Garage in Rocky Mountain House, Alberta, says his
first experience with Communicator's automatic text functionality was nothing
short of remarkable. "The automatic text went out to our customer as the repair
order was completed in XSELLERATOR. Our customer happened to be leaving Tim
Horton's down the street with a friend, received the text message, and had their
friend drop them off at the dealership. The customer was here to pick up their
vehicle in under two minutes after the text was sent. We were all amazed at how
quickly this happened, except for our customer. That's when we realized our
customers expect this technology, which is why it is important for us to partner
with Quorum, a company that understands how to help us meet customers'
expectations."


"In today's fast paced environment, dealership technology users require all of
the tools they need to be available right in their dealership management system.
Quick, automated communication and information must be readily available to them
so that they are able to deliver the level of service consumers require today,"
states Maury Marks, Quorum's President and CEO. "This software release is an
indicator of our direction for XSellerator - a focus on capabilities that enable
our dealerships to better serve their customers and while increasing their own
revenues."


About Quorum

Quorum is a North American company focused on developing, marketing,
implementing and supporting its XSELLERATOR product for GM, Isuzu, Chrysler,
Hyundai, KIA, Nissan, Subaru, NAPA and Bumper to Bumper dealerships. XSellerator
is a dealership and customer management software product that automates,
integrates and streamlines every process across departments in a dealership. One
of the select North American suppliers under General Motors' IDMS program,
Quorum is the second largest DMS provider for GM's Canadian dealerships with 25%
of the market. Quorum is a Microsoft Partner in both Canada and the United
States. Quorum Information Technologies Inc. is traded on the Toronto Venture
Exchange (TSX-V) under the symbol QIS. For additional information please go to
www.QuorumDMS.com.


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