SAN ANTONIO, July 19, 2019 /PRNewswire/ -- South Texas
Dermatopathology, PLLC has been informed by Retrieval Masters
Creditors Bureau d/b/a American Medical Collection Agency ("AMCA")
of a data security incident involving the AMCA payment website.
AMCA is an independent collection agency that South Texas
Dermatopathology and many other entities used for debt
collection. The incident is limited to AMCA's systems.
The security of South Texas Dermatopathology's systems was not
affected by this incident.
According to AMCA, on March 21,
2019, AMCA became aware of facts indicating there had been a
data security incident. After conducting an investigation, in May
of 2019, AMCA notified South Texas Dermatopathology about the
incident and informed South Texas Dermatopathology that an AMCA
database containing information for some South Texas
Dermatopathology patients had been affected. However, at the
time of AMCA's initial notification, AMCA did not provide South
Texas Dermatopathology with enough information for South Texas
Dermatopathology to identify potentially affected patients or
confirm the nature of patient information potentially involved in
the incident, and South Texas Dermatopathology's investigation is
on-going. Based on the information provided by AMCA, the following
information belonging to South Texas Dermatopathology patients may
have been affected by the incident: patient names, addresses, phone
numbers, dates of birth, dates of service, balance information,
credit card or banking information and treatment provider
information. AMCA has advised South Texas Dermatopathology
that its patient's social security numbers were not involved in the
incident. South Texas Dermatopathology does not provide AMCA
healthcare records such as laboratory results and clinical
history.
In response to the breach, AMCA sent notification letters to
approximately 1,200 South Texas Dermatopathology patients informing
them that their names, addresses, phone numbers, dates of birth,
dates of service, balance information, credit card or banking
information and treatment provider information may have been
impacted. In addition, based on the investigation and the
information provided by AMCA, South Texas Dermatopathology
estimates that approximately another 14,900 patients may have had
their names, addresses, phone numbers, dates of birth, dates of
service, balance information and treatment provider information
impacted by this incident. For these patients, credit card
and banking information is not affected. The impact of this
incident is limited to laboratory services provided to patients in
the United States whose accounts
were referred for debt collection.
Individuals with questions about this incident or questions
about precautionary steps they can take may call 833-300-6928 for
additional information.
South Texas Dermatopathology takes the security of its patients'
information very seriously, including the security of data handled
by vendors. As a result of the investigation, South Texas
Dermatopathology is no longer using AMCA for collection
efforts.
The privacy and protection of patient information is a top
priority. South Texas Dermatopathology greatly appreciates
the patience and loyalty of its patients as it works to respond to
this incident.
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SOURCE South Texas Dermatopathology, PLLC