After months of research and beta testing, BizAI is now
available to all vcita customers, bringing the promise of AI within
reach for the SMB ecosystem
SEATTLE, May 2, 2024 /PRNewswire/ -- vcita, the technology
platform designed to serve the needs of SMBs and the organizations
that serve them, announced today that it has completed the full
rollout of its AI-powered SMB business advisor, BizAI. During beta
testing over the last several months, vcita saw the significant
success and impact of BizAI, and is now making it available to all
SMB users, including SMBs using partner solutions, built on its
inTandem platform.
BizAI is different from other generative AI tools as it combines
the wide perspectives of the market's best practices with the deep
familiarity with each individual businesses' successes and
failures, bespoke data that it is able to obtain exclusively
through vcita. This enables BizAI to identify growth opportunities
and diagnose areas for improvement, translating insights into
actionable recommendations for immediate implementation. SMBs can
use BizAI to build business growth plans, optimize their pricing
and product offerings according to their competitors, generate
converting marketing assets, analyze staff performance, and
more.
"BizAI is a pioneering AI-driven business advisor created
specifically for the SMB sector," said Itzik Levy, CEO and founder at vcita. "BizAI
brings the strategic prowess of top-tier consulting into the hands
of small business owners, empowering SMBs to navigate their unique
challenges with tailored, actionable insights derived from a blend
of external data, their own operational metrics, and industry
benchmarks. The enthusiastic feedback from our beta testers has
been incredibly affirming, and this is only the beginning of what
BizAI can deliver."
A common challenge in the adoption of AI is that SMBs don't
always know where AI might help them so BizAI is integrated into
the everyday tasks of the business owner, offering them tailored
insights and suggestions with contextual relevance. BizAI is
completely embedded within the business management solution offered
by vcita, with many touch points that are presented to SMBs
throughout their workday. For example, SMBs will be prompted to use
BizAI when creating and pricing a new service, while writing their
cancellation policy, or when answering an inquiry from a promising
prospect.
"Our roadmap is packed with plans to further expand BizAI and
make it available across all components of our platform. As a
platform company, we will soon offer our partners the opportunity
to leverage BizAI in two additional ways: the first is their
ability to launch AI-enriched applications of their own, and the
second is to draw AI-driven insights that help them better
understand their SMB clients, detect risks such as churn and
identify new business opportunities in real-time," continued
Levy.
A recent survey of BizAI beta users highlights the value they're
gaining from the tool with 43% returning to BizAI within a week of
their first usage. 63% used BizAI to seek critical business advice,
such as how to position and price their services and products,
highlighting the trust users have in BizAI. 32% of users copied the
chat's answers to the clipboard, indicating they were happy with
the output and chose to use it. To see a full report with this data
please click here.
vcita has spent the past 13 years providing SMBs with advanced
technology solutions and is committed to digital inclusion in the
SMB community. vcita's technology solutions include popular digital
tools like online billing, CRM, online scheduling, marketing, and
online presence, and the company is now bringing the promise of AI
within reach for small businesses. Armed with BizAI's personalized
insights and recommendations, vcita is revolutionizing the way SMBs
manage their operations and seize growth opportunities within a
competitive market. With inTandem, vcita's partner platform,
organizations that serve the SMB market can join vcita's partner
ecosystem and expand their own SMB proposition to include these
digital tools and AI driven insights, increase engagement among
their SMB customers, and unlock new revenue potential.
About vcita
vcita is an SMB tech company dedicated to helping small and
medium businesses thrive in today's digital world by providing them
with the tools to manage and grow their business. With vcita's
solution, small businesses can manage all aspects of their
day-to-day operations and client engagement including scheduling,
billing, payment collection, client management, email and SMS
marketing. inTandem by vcita is a platform designed to serve the
needs of SMB service providers, offering a customizable,
white-label, platform that allows organizations that serve SMBs to
bring their clients all the essential vcita tools under their own
brand. With inTandem, partners can deliver great service and value
to their SMB customers and unlock new revenue streams, reduce
churn, and increase customer loyalty. With hundreds of thousands of
small business users worldwide and partnerships including marketing
agencies, banks, financial service providers, telcos, MSPs, and
fintechs, vcita delivers an innovative digital solution uniquely
designed to serve the needs of SMBs and the companies that support
them.
For more information, visit www.vcita.com or follow us on
LinkedIn.
Media Contact
Sarah Schloss
Headline Media
sarah.schloss@headline.media
914.506.5105
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