New case study reveals deployment of tablets
leads to reduced infractions, increased engagement, and safer
environment
NIAGARA
COUNTY, N.Y., June 26,
2024 /PRNewswire/ -- Securus Technologies, an
Aventiv company and leader in innovative correctional technology
solutions, announced the results of a case study on the successful
implementation of secure tablets at Niagara County Correctional
Facility, a medium-security correctional facility in western
New York. As demonstrated in the
case study released today, the deployment of tablet technology
resulted in a significant reduction in infractions, improved
engagement among incarcerated individuals, and a safer environment
for both correctional officers and incarcerated individuals —
showing the transformative potential of modern technology in
correctional facilities.
Like many correctional facilities, Niagara County Correctional
Facility faced issues related to conflict and disruptions, limited
access to educational and reentry resources, and challenges in
maintaining connections with loved ones. In 2021, jail
administrators worked closely with Securus to implement tablet
technology tailored to Niagara County Correctional Facility's
unique needs. The tablets are equipped with a range of features,
including secure communication tools, access to educational
content, legal resources, and information on employment
opportunities and reentry support.
"The Securus tablets are a godsend. It keeps people occupied and
it's a win-win for us. If they can have more contact through
e-messaging with videos and pictures, it's safer for us because the
risk for contraband coming in and out is reduced. If I can give
somebody a tablet and it keeps their mind distracted from doing
something wrong or hurting themselves or hurting somebody else,
it's a huge perk," said Chief Jail Administrator Anthony Suess.
Tablets transformed the daily experience for everyone in the
facility, creating efficiencies for administrators and correctional
officers as well as value for the incarcerated individuals who rely
on their tablets for connection with family and reentry resources
every day. One of the most significant outcomes has been the 22
percent reduction in infractions, which has created a more peaceful
and orderly facility, fostering a safer environment for both
correctional officers and incarcerated individuals. Also
contributing to the increased safety is the ability of corrections
officers to monitor communications for potential criminal activity
both inside the correctional facility and in the greater community,
and to prevent the introduction of contraband.
"My main job and responsibility in this facility is keeping
myself, my coworkers, and all of the incarcerated individuals safe.
The tablets help us do that by relieving a lot of tension and
pressure," said Corrections Officer Sydney, one of many who have
reported feeling more secure in their work environment.
By granting incarcerated individuals the ability to remain in
near-constant contact with loved ones and providing access to
educational content and vocational training, tablets not only
increase levels of engagement among incarcerated individuals, but
also meaningfully improve prospects upon release. With the
inclusion of education materials, faith-based offerings, self-help
guides, and other resources, tablets provide the opportunity to
acquire valuable skills that can help incarcerated individuals
reintegrate into society and set them up for a successful reentry,
starting on day one.
"Recidivism is the thing we're trying to solve. I believe that
tablets are going to help all incarcerated individuals here. Not
only can they brush up on their educational development, but they
can help with any issues that they're dealing with, any substance
abuse issues, any anger management issues. That's helped to ensure
they get the help they need to reintegrate back into society,"
said Field Intelligence Officer Paul.
The case study released today provides a detailed account of the
implementation process, highlighting the increased efficiencies and
reduced infractions resulting from the tablet deployment. For
correctional institutions seeking to enhance safety, reduce
infractions, and promote engagement of incarcerated individuals,
partnering with Securus Technologies for tablet deployment presents
a proven solution that aligns with the goals of rehabilitation and
safer corrections environments.
For more information and to access the full case study, please
visit http://www.aventiv.com/niagara-county-case-study/.
About Securus Technologies
Headquartered in
Dallas, Texas, an Aventiv
Technologies company, serving more than 3,450 public safety, law
enforcement, and corrections agencies and over 1,200,000
incarcerated individuals across North
America, Securus Technologies is committed to serve and
connect by providing emergency response, incident management,
public information, investigation, biometric analysis,
communication, information management, incarcerated individual
self-service, and monitoring products and services in order to make
our world a safer place to live. Securus Technologies connecting
what matters®. For more information, please visit
SecurusTechnologies.tech.
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SOURCE Securus Technologies