Contract Win

RNS Number:4948H
Innovation Group PLC
14 February 2003


Embargoed until 7.45am                                 Friday 14th February 2003


               THE INNOVATION GROUP PLC ("TiG" or "the Company")

  Zurich awards contract for UK claims system platform to The Innovation Group

The Innovation Group plc (TiG) today announced Zurich Insurance Company has
signed a licence for TiG's Innovative Business Operating System (IBOS)
technology and the claims processing system element of its Innovative Enterprise
Management (IEM) platform.   The IEM platform enables users to harness market
opportunities and respond quickly to changing market conditions.


Following an extensive market evaluation against a number of competitors, Zurich
awarded the contract to TiG based on a number of criteria including technical,
commercial and delivery evaluations.


TiG has also been contracted to provide resource and services to create a system
to meet Zurich's requirements and the parties have worked closely together to
develop a highly flexible and user friendly system based on Zurich's own
business rules and processes.   Zurich aims to deploy the system to 1600 users
throughout the UK General insurance business as part of its review of its claims
management systems.


"As an innovative, high performer on claims customer service and technical
standards, we are always seeking ways to improve and we see this technology as a
big opportunity to do so", said Andy Harvey, Zurich's Director responsible for
the claims system project.   "Our priority is the delivery of great service to
our customers and business partners while, at the same time, reducing claims
outgoings and improving operational efficiency."


Hassan Sadiq, CEO of The Innovation Group, commented "The contract with Zurich
is a significant milestone in the deployment of our IEM platform.  This shows
once again that TiG delivers world class software solutions for the insurance
market that are a number of years ahead of the nearest competitive offering."


The contract includes a UK-wide licence for TiG's IBOS platform and the claims
management element of the IEM solution, worth #1.8 million.  This solution will
be deployed throughout Zurich's entire claims operations within the UK General
business.   The system is being deployed incrementally, with motor claims as the
first implementation.   However, the base technology platform and claims
functionality supports all lines of business.   The remaining lines of business
to be deployed include commercial property, motor and casualty and these will be
progressed in partnership with TiG on an ongoing basis.


                                    - Ends -

Enquiries:


The Innovation Group plc                           01489 898300
Paul Smolinski, Group Finance Director



Zurich                                            01489 561562 / 07720 069259
Wendy May, Media Relations Manager
[e-mail]


Weber Shandwick Square Mile                       0207 067 0700
Sara Musgrave/Katie Hunt


                      This information is provided by RNS
            The company news service from the London Stock Exchange
END

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