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NBS Nationwide Building Society

133.00
0.00 (0.00%)
Last Updated: 08:00:00
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Nationwide Building Society LSE:NBS London Ordinary Share GB00BBQ33664 CORE CAPITAL DEFERRED SHS (MIN 250 CCDS)
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 133.00 130.00 136.00 133.00 131.00 131.00 0.00 08:00:00
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Mortgage Bankers & Loan Corr 4.68B 1.66B 157.6429 0.51 849.4M

Nationwide Building Society Preliminary Results Announcement 2017/18 (7940O)

22/05/2018 11:43am

UK Regulatory


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RNS Number : 7940O

Nationwide Building Society

22 May 2018

Nationwide Building Society

Preliminary Results Announcement

For the year ended

4 April 2018

CONTENTS

 
                                                 Page 
Key highlights and quotes                           3 
Financial summary                                   5 
CEO review                                          6 
Financial review                                   11 
Business and risk report                           19 
Consolidated financial statements                  61 
Notes to the consolidated financial statements     66 
Responsibility statement                           79 
Other information                                  79 
Contacts                                           79 
 

Underlying profit

Profit before tax shown on a statutory and underlying basis is set out on page 11. Statutory profit before tax of GBP977 million has been adjusted for a number of items to derive an underlying profit before tax of GBP1,022 million. The purpose of this measure is to reflect management's view of the Group's underlying performance and to assist with like for like comparisons of performance across years. Underlying profit is not designed to measure sustainable levels of profitability as it potentially requires exclusion of non-recurring items even though they are closely related to (or even a direct consequence of) the Group's core business activities.

Nationwide has developed a financial performance framework based on the fundamental principle of maintaining its capital at a prudent level in excess of regulatory requirements. The framework provides parameters which allow it to calibrate future performance and help ensure that it achieves the right balance between distributing value to members, investing in the business and maintaining financial strength. The most important of these parameters is underlying profit which is a key component of Nationwide's capital. We believe that a level of underlying profit of approximately GBP0.9 billion to GBP1.3 billion per annum over the cycle would meet the Board's objective for sustainable capital strength. This range will vary from time to time, and whether our profitability falls within or outside this range in any given financial year or period will depend on a number of external and internal factors, including conscious decisions to return value to members or to make investments in the business. It should not be construed as a forecast of the likely level of Nationwide's underlying profit for any financial year or period within a financial year.

Forward looking statements

Certain statements in this document are forward looking with respect to plans, goals and expectations relating to the future financial position, business performance and results of Nationwide. Although Nationwide believes that the expectations reflected in these forward looking statements are reasonable, Nationwide can give no assurance that these expectations will prove to be an accurate reflection of actual results. By their nature, all forward looking statements involve risk and uncertainty because they relate to future events and circumstances that are beyond the control of Nationwide including, amongst other things, UK domestic and global economic and business conditions, market related risks such as fluctuation in interest rates and exchange rates, inflation/deflation, the impact of competition, changes in customer preferences, risks concerning borrower credit quality, delays in implementing proposals, the timing, impact and other uncertainties of future acquisitions or other combinations within relevant industries, the policies and actions of regulatory authorities, the impact of tax or other legislation and other regulations in the jurisdictions in which Nationwide operates. As a result, Nationwide's actual future financial condition, business performance and results may differ materially from the plans, goals and expectations expressed or implied in these forward looking statements. Due to such risks and uncertainties Nationwide cautions readers not to place undue reliance on such forward looking statements.

Nationwide undertakes no obligation to update any forward looking statements whether as a result of new information, future events or otherwise.

This document does not constitute or form part of an offer of securities for sale in the United States. Securities may not be offered or sold in the United States absent registration or an exemption from registration. Any public offering to be made in the United States will be made by means of a prospectus that may be obtained from Nationwide and will contain detailed information about Nationwide and management as well as financial statements.

SERVICE LEADERSHIP(1) , RECORD LING AND CURRENT ACCOUNT OPENINGS DRIVE STRONG PROFITS AND GBP560 MILLION IN MEMBER FINANCIAL BENEFIT(2)

Service - No 1 for service(3) , trust(4) and main current account satisfaction(5) against our high street peer group

Value - Rewarded members with GBP560m in member financial benefit

Strength - Financial strength enhanced by keeping costs flat and all--time high capital

Strong profitability, plus record capital ratios

   --    Underlying profit of GBP1,022m (2017: GBP1,030m), within our financial performance framework 
   --    Statutory profit of GBP977m (2017: GBP1,054m) 

-- Profits include a GBP116m cost of debt buy--back (2017: GBP100m one--off gain from Visa Europe disposal)

-- UK leverage ratio improved to 4.9% (2017: 4.4%) and CET1 to a record high of 30.5% (2017: 25.4%)

   --    Efficiency programme kept costs flat at GBP1,979m (2017: GBP1,979m) 
   --    Total underlying provision charges of GBP131m (2017: GBP276m) driven by lower PPI charges 

Our mutual pricing delivers member financial benefit of GBP560m (2017: GBP505m)

-- Protected depositors by holding rates on average more than 50% higher than the market average(6)

   --    Rewarded 100,000 members through 'Recommend a Friend', driving 1 in 9 account openings 

-- Ensured fairness and value for members and loyal borrowers with one of the industry's lowest SVRs

No 1 for service and trust

   --    UK's most trusted financial organisation, with a lead of 3.8%(4) 

-- No 1 for customer satisfaction for 6th year running; 4.6% ahead of our high street peer group(7)

-- Continued leadership of main current account satisfaction, more than 10 percentage points over our nearest high street peer group competitor(8)

Highest number of current account openings in the UK, making a real difference to current account market

-- UK's top choice for current accounts(9) , opening more than with any other brand(10) ; 816,000 (2017: 795,000)

-- Record market share of 7.9% (2017: 7.6%) for main standard and packaged accounts, and 9.4% for all current accounts (2017: 8.9%)

Helping 400,000 borrowers onto or up the housing ladder

   --    Record gross prime mortgage lending of GBP29.4bn (2017: GBP29.1bn) 
   --    Mortgage net lending of GBP5.8bn (2017: GBP8.8bn) reflecting high levels of competition 

-- Helped around 1 in 5 UK first time buyers finance a home; a record 76,000 borrowers (2017: 75,000)

   --    Championing home buyers by refusing to lend on new-builds with escalating ground rents 

Rewarding the loyalty of our 11.6m saver members

-- Gave loyal members GBP435m in extra interest on their deposits compared with market average(6)

   --    Increased member deposit balances by GBP3.5bn (2017: GBP5.8bn) 
   --    Maintained our deposit market share of 10% (2017: 10.1%) in a highly competitive market 

Using our knowledge and experience to contribute to the UK housing market

   --    Committed GBP50m to innovative housing project in Swindon 
   --    Started a five-year programme to invest GBP20m in member-directed community grants 
   --    Giving members a say about local housing issues through new Community Boards 

Forecast subdued but steady UK growth

   --    Resilient UK economy, though growth expected to be modest at 1% to 1.5% over next two years 
   --    Squeeze on household incomes likely to gradually fade as inflation falls back 

-- Expect housing market to remain subdued with house price growth slowing to 1% over the next year

Joe Garner, Chief Executive, Nationwide Building Society, said:

"Nationwide's defining difference is that we're owned by our members. This informs how we operate and the decisions we make. So we continue to focus on delivering what members tell us matters most - outstanding service and great value, backed by record capital strength.

"Being member led means we're the UK's most trusted financial institution(4) , and we have led our high street peer group for customer satisfaction for the last six years(7) .

"As a mutual, without shareholders to reward, we were able to deliver GBP560 million in extra value to members during the year, as a result of the better rates, fees and incentives we can offer compared to the market average(6) .

"Leading service and value added up to an all--time membership high of 15.5 million. Our 'engaged' members - those who have a current account, a mortgage or a savings balance over GBP5,000 with us - also reached a record high of 8.1 million.

"In an industry notorious for customer inertia, Nationwide is making a real difference to the current account market. We had our best ever year for current accounts with more people opening an account with the Society than with any other brand(10) , a record 816,000 new accounts, and continue to perform well on switching. We also enjoy a greater than 10 percentage point lead on main current account satisfaction over our high street peer group(5) .

"We believe Nationwide could transform choice for the UK's small businesses in the way we have become top choice for personal current accounts(9) . So, if we are successful in our application for funding from the money the government has asked RBS to set aside, we intend to roll out a mutual business alternative to the big five banks, nationwide.

"In the meantime, we face the future from a platform of strength. Strength in our service, the value we offer and our finances means we can continue to support our members, and our mission of building society, nationwide."

Mark Rennison, Chief Financial Officer, Nationwide Building Society, said:

"Nationwide continues to trade strongly in spite of intense competition in our core markets, in a number of cases choosing to protect value for members through more competitive pricing rather than taking the opportunity to enhance margin.

"While growing our business, we delivered on our commitment to hold costs flat, thanks to our Society--wide efficiency programme.

"This strong trading has translated into stronger than ever finances for the Society. Our core capital ratio is at an all--time high of 30.5%, and we improved our already conservative UK leverage ratio to 4.9%, well ahead of regulatory requirements.

"After investing in our business and in the value we offer to members, our pre--tax underlying profits were broadly flat at GBP1,022 million - and within our financial performance framework.

"We expect technology innovation to accelerate, driven by digital adoption, mobile service take-up and Open Banking. We are reviewing our operations and technology to ensure Nationwide can take the opportunities ahead and meet the challenges posed by increasing dependence on technology and growing cyber threats. We do so having achieved a position of financial strength, good trading performance and demonstrable cost discipline. We will update on these plans and the investment required later in the year."

1 (c) GfK 2018, Financial Research Survey (FRS), 12 months ending 31 March 2018, proportion of extremely/very satisfied customers minus proportion of extremely/very/fairly dissatisfied customers summed across current account, mortgage and savings. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds Bank (inc C&G), NatWest, Santander and TSB).

2 More information on member financial benefit is included on page 12 in the Financial review.

3 (c) GfK 2018, Financial Research Survey (FRS), 12 months ending 31 March 2018, proportion of extremely/very satisfied customers minus proportion of extremely/very/fairly dissatisfied customers summed across current account, mortgage and savings. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds Bank (inc C&G), NatWest, Santander and TSB).

4 Source: Nationwide Brand and Advertising tracker - compiled by Independent Research Agency, based on all consumer responses, 3 months ending March 2018. Financial brands included Nationwide, Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Lloyds, NatWest, TSB and Santander.

5 (c) GfK 2018, Financial Research Survey (FRS), 12 months ending 31 March 2018, proportion of extremely/very satisfied main current account customers minus proportion of extremely/very/fairly dissatisfied main current account customers. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds Bank, NatWest, Santander and TSB).

6 Market interest rates are based on Bank of England whole of market average interest rates over the period, adjusted to exclude Nationwide's balances.

7 (c) GfK 2018, Financial Research Survey (FRS), 6 year lead held over period 12 months ending 31 March 2013 to 12 months ending 31 March 2018. Each monthly data point contains customer feedback referring to previous 12 months. Proportion of extremely/very satisfied customers minus proportion of extremely/very/fairly dissatisfied customers summed across current account, mortgage and savings. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds Bank (inc C&G), NatWest, Santander and TSB). Prior to April 2017, high street peer group defined as providers with main current account market share >6% (Barclays, Halifax, HSBC, Lloyds Bank inc C&G (Lloyds TSB prior to Apr 15), NatWest and Santander).

8 (c) GfK 2018, Financial Research Survey (FRS), 12 months ending 31 March 2018 vs 31 March 2017, proportion of extremely/very satisfied main current account customers minus proportion of extremely/very/fairly dissatisfied main current account customers. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds Bank, NatWest, Santander and TSB).

9 Source: Nationwide Brand and Advertising tracker - compiled by Independent Research Agency. Top Choice is considered ie 'first choice' or 'seriously considered' current account provider amongst non-customers, based on responses from non-customers of each brand, 3 months ending March 2018. Financial brands included Nationwide, Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Lloyds, NatWest, TSB and Santander.

10 Source: eBenchmarkers April 2017 to March 2018, CACI April 2017 to March 2018, BACS Payments Schemes monthly CASS switching market data and internal sources.

FINANCIAL SUMMARY

 
                                                       Year to          Year to 
                                                     4 April 2018     4 April 2017 
-------------------------------------------------  ---------------  --------------- 
Financial performance                                  GBPm             GBPm 
Total underlying income                               3,132            3,285 
Underlying profit before tax                          1,022            1,030 
Statutory profit before tax                             977            1,054 
-------------------------------------------------  --------  -----  --------  ----- 
Mortgage lending                                      GBPbn      %     GBPbn% 
Group residential - gross/gross market share           33.0   12.8      33.7   14.0 
Group residential - net/net market share                5.8   13.0       8.8   25.4 
                                                          %                % 
Average indexed loan to value of new residential 
 mortgages business                                      71               71 
-------------------------------------------------  --------  -----  --------  ----- 
Deposit balances                                      GBPbn      %     GBPbn% 
Member deposits balance movement/market share 
 (note i)                                               3.5    7.5       5.8    8.2 
Net receipts (note ii)                                  0.4              0.7 
-------------------------------------------------  --------  -----  --------  ----- 
Key ratios                                                %                % 
Cost income ratio - underlying basis                   63.2             60.2 
Cost income ratio - statutory basis                    64.6             60.3 
Net interest margin                                    1.31             1.33 
-------------------------------------------------  --------  -----  --------  ----- 
 
 
                                                      4 April 2018    4 April 2017 
---------------------------------------------------  --------------  -------------- 
Balance sheet                                          GBPbn      %    GBPbn      % 
Total assets                                           229.1           221.7 
Loans and advances to customers                        191.7           187.4 
Member deposits balance/market share (note i)          148.0   10.0    144.5   10.1 
---------------------------------------------------  -------  -----  -------  ----- 
Asset quality                                              %               % 
Residential mortgages 
  Proportion of residential mortgage accounts 3 
   months+ in arrears                                   0.43            0.45 
  Average indexed loan to value of residential 
   mortgage book (by value)                               56              55 
  Total provisions as % of non-performing balances       5.3             5.3 
 
Consumer banking 
  Non-performing loans as % of total (excluding 
   charged off balances)                                   4               4 
  Total provisions as a % of non-performing loans 
   (including charged off balances)                       89              86 
---------------------------------------------------  -------  -----  -------  ----- 
Key ratios                                                 %               % 
Capital 
  Common Equity Tier 1 ratio (note iii)                 30.5            25.4 
  UK leverage ratio (note iv)                            4.9             4.4 
  CRR leverage ratio (note iii)                          4.6             4.2 
 
Other balance sheet ratios 
  Liquidity coverage ratio                             130.3           124.0 
  Wholesale funding ratio (note v)                      28.2            27.1 
---------------------------------------------------  -------  -----  -------  ----- 
 

Notes:

   i.       Member deposits include current account credit balances. 

ii. Net receipts include outflows of non-member deposits relating to the closure of off-shore operations in the Isle of Man and Republic of Ireland.

iii. Reported under CRD IV on an end point basis. The CRR leverage ratio is calculated using the Capital Requirements Regulation (CRR) definition of Tier 1 for the capital amount and the Delegated Act definition of the exposure measure.

iv. The UK leverage ratio is shown on the basis of measurement announced by the Prudential Regulation Authority and excludes eligible central bank reserves from the leverage exposure measure.

v. The wholesale funding ratio includes all balance sheet sources of funding (including securitisations) but excludes Funding for Lending Scheme (FLS) drawings which, as asset swaps, are not included on Nationwide's balance sheet, reflecting the substance of the arrangement. Off-balance sheet FLS drawings totalled GBPnil (4 April 2017: GBP4.8 billion).

CEO REVIEW

Nationwide is a membership business. As a mutual without shareholders to reward, we are free to focus on our stated purpose - building society, nationwide. That means helping members to finance their goals and contributing to making society a better place. Our approach is simple by design - to concentrate on service, value, and financial strength.

We never forget that we manage members' life savings and are an economically important business so it's essential we have exceptionally strong finances. We finished the year with capital at an all-time high, and strong underlying profits of over GBP1 billion, within our financial performance framework.

On service, Nationwide is the UK's most trusted financial institution(1) and we led our high street peer group on customer satisfaction for the 6th year(2) , ending the year with a lead of 4.6% over our nearest competitor. Satisfaction with our main current account was higher still, at more than 10 percentage points ahead of our nearest high street peer group competitor(3) , and we attracted a record number of new current accounts.

We also deliver extra value to members through fair and better pricing. This 'member financial benefit' added up to GBP560 million last year(4) , including around 100,000 members who earned 'Recommend a Friend' rewards.

We and our members thrive together thanks to the support of our 18,000 colleagues. I'd like to thank them for their enormous contribution and the care they show our members.

All this adds up to operating from a platform of strength. This gives us confidence that we can continue to deliver against our ambitions, underpinned by five strategic cornerstones.

Built to last

We finished the year financially stronger than ever, with an improved CET1 ratio of 30.5% and a more conservative UK leverage ratio of 4.9%, well in excess of regulatory requirements. This was supported by issuing a second tranche of CCDS, a form of Common Equity Tier 1 capital specific to building societies demonstrating capacity and liquidity in the CCDS market.

We also held our costs flat while significantly growing the business thanks to the success of the efficiency programme we put in place last year. Our 'Right First Time' programme helped to reduce errors. Simplifying our management structure gave people the space to lead. And the 'Arthur Webb Challenge Cup' saw many of our people suggest how to spend our members' money more wisely.

An important part of being built to last is investing in our business. This means building on earlier investments that have enabled our very rapid current account growth, increased mobile adoption by members, and underpinned our service distinction.

Looking ahead, it's clear that the pace of change is accelerating. Technology is changing how people live and work, and Nationwide will continue to respond to member expectations. Today's consumer lives in an 'always on' world and naturally expects the same from their financial provider. Service availability, in particular for internet and mobile banking, plus cash machines and payments, has become a key utility that members depend on. Meanwhile, no business is immune to growing cyber threats.

So, digital innovation and systems resilience are increasingly fundamental aspects of our member service experience and the trust consumers have in their financial providers. At the same time, recognising that all businesses have room to improve, we will ensure the Society has the capacity to meet the demands of its strong business growth. We are therefore reviewing our operations and technology to keep Nationwide well ahead of future needs. This will include the opportunities presented by integrated platforms, cloud technology and automation. We will refine our technology strategy accordingly, and the investment plan this might require. Importantly, we do so having achieved a position of considerable financial strength, good trading performance and demonstrable cost discipline. We will update members on our plans later in the year.

1 Source: Nationwide Brand and Advertising tracker - compiled by Independent research Agency, based on all consumer responses, 3 months ending March 2018. Financial brands included Nationwide, Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Lloyds, Natwest, TSB and Santander.

2 (c) GfK 2018, Financial Research Survey (FRS), 6 year lead held over period 12 months ending 31 March 2013 to 12 months ending 31 March 2018. Each monthly data point contains customer feedback referring to previous 12 months. Proportion of extremely/very satisfied customers minus proportion of extremely/very/fairly dissatisfied customers summed across current account, mortgage and savings. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds Bank (inc C&G), NatWest, Santander and TSB). Prior to April 2017, high street peer group defined as providers with main current account market share >6% (Barclays, Halifax, HSBC, Lloyds Bank inc C&G (Lloyds TSB prior to Apr 15), NatWest and Santander).

3 (c) GfK 2018, Financial Research Survey (FRS), 12 months ending 31 March 2018 vs 31 March 2017, proportion of extremely/very satisfied main current account customers minus proportion of extremely/very/fairly dissatisfied main current account customers. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds Bank, NatWest, Santander and TSB).

4 More information on member financial benefit is included on page 12 in the Financial review.

CEO review (continued)

Building thriving membership

We're proud to help members own a home, save for the future, and manage their everyday finances. The more members we serve and the more we do with them, the bigger our contribution. And we are thriving, with a new high of 15.5 million members. Engaged members - those who hold a main current account, or a balance of at least GBP5,000 in savings or a mortgage with us - grew by 330,000 to 8.1 million.

As a mutual, our goal is not to pursue profits but to serve our members and run a safe and sustainable Society. Unlike some institutions, we therefore aim to give members the fairest fees and the highest rates we can afford. So, for example, our deposit rates were on average more than 50% higher than the market average(1) over the last year. Combined with better fees and incentives - such as Recommend a Friend - our member financial benefit for 2017/18 totalled GBP560 million (2017: GBP505 million).

A place to call home

We were true to our goal of supporting members into homes of their own, helping a record 76,000 first time buyers (2017: 75,000) and almost 400,000 (2017: 326,000) homeowners in all.

Overall, we had our strongest ever year for gross prime lending at GBP29.4 billion (2017: GBP29.1 billion). Net lending was down on the previous year, in line with our decision to reduce our buy to let lending through The Mortgage Works, along with increased prime mortgage redemptions as we managed margins in the long-term interests of the Society in a fiercely competitive market.

Member needs change in later life, so we expanded our mortgage range with a lifetime mortgage which will allow people to access equity in their home in later life. Next, we plan to launch a retirement interest only mortgage, giving members more choice in managing their finances as they get older.

Supporting savers

With interest rates still at historic lows, people are saving less. We've done our best to encourage a savings habit and protect depositors with highly competitive rates and by offering a range of loyalty rewards.

We launched a range of loyalty bonds and fixed rate ISAs for members with at least one year's membership; we doubled the maximum balance allowed in our Loyalty Saver account to GBP100,000; and in March, we launched a Single Access ISA paying 1.40%, which attracted GBP8.5 billion in deposits by the end of April 2018.

Rewarding loyalty helped grow our overall savings members to 11.6 million. Our deposit balances increased by GBP3.5 billion in the year, thanks mainly to higher current account balances and the success of our Single Access ISAs. In a highly competitive market, deposits grew more slowly than last year, but overall, Nationwide continues to provide a safe home for GBP1 in every GBP10 saved in the UK.

First choice for everyday finances

We attracted record new current accounts for the fourth year running, opening 816,000 accounts in all (2017: 795,000), more than any other brand in the last year(2) . Our share of main standard and packaged accounts grew to 7.9% (2017: 7.6%), a new high, and our share of all accounts to 9.4% (2017: 8.9%). We improved our student account, and doubled account openings to 21,000. Focusing on the features that members value most, we extended travel and mobile phone insurance on our FlexPlus account and reduced fees for transactions and unauthorised overdrafts on our FlexAccount. We also introduced text alerts for unauthorised overdrafts to help members manage their finances.

We also began to move our credit cards, personal loans and insurance products to a 'just for members' proposition. It meant we issued fewer credit cards, in line with our expectations, at 160,000 (2017: 206,000), but overall balances were higher, as were balances on our personal loans. We're making good progress with the transition of our existing home insurance policies to RSA and have successfully launched our new home insurance product in response to member feedback.

1 Market interest rates are based on Bank of England whole of market average interest rates over the period, adjusted to exclude Nationwide's balances

2 Source: eBenchmarkers April 2017 to March 2018, CACI April 2017 to March 2018, BACS Payments Schemes monthly CASS switching market data and internal sources.

CEO review (continued)

Transforming choice for UK small firms

Around a million of our members run their own business, and many have asked if we can provide a business account. The costs of market entry have been prohibitive in the past but thanks to the Alternative Remedies Fund, financed by RBS to boost competition in banking, we are applying for up to GBP50 million to launch a business current account. If successful, we'll launch an account targeted at small and micro-businesses, providing a mutual business alternative to the big five banks, who hold 85% of business accounts.

Building legendary service

Our service leadership

The quality of our service matters to us because it matters to our members. We believe it's a key part of why Nationwide remains the UK's most trusted financial institution(1) , and no. 1 for satisfaction for the 6(th) year running compared with our high street peer group competitors(2) .

We're in a strong position, but if we want to be truly legendary, we need to be among the best in the UK, not just in financial services. That's why we will start to measure our success with the all-sector UK Customer Satisfaction Index, published by The Institute of Customer Service. Today we're ranked no. 7, in a top 10 that includes Amazon and John Lewis(3) .

Digital convenience with a human touch

Members want to use traditional and digital channels seamlessly - to manage their finances on the move, while also being able to speak to us when they need to.

We've extended what members can do on our banking app, including instant registration, reporting lost and stolen cards, setting up new payees and viewing pending transactions. More improvements are in hand; including the ability to freeze or unfreeze your card if you have mislaid it; a MoneyWatch service to put members in control of their spending; and an auto-investment advice service.

As a result, more members are choosing digital as their first point of call - mobile active current account members grew 44% to 2 million. We launched a 'Discover Mobile' campaign to promote our mobile services.

Branches for the future

We appreciate that customers still value a personal service in our branches, and we invested GBP73 million in our branch network this year. Of course, the way members choose to use our branches is changing and we've designed a new concept '4C' branch which we'll use as the model to update our branch network over the next four years. These will cater for convenience, conversation, consultation and community.

PRIDE

PRIDE is about our people, culture and values. We want to be one of the country's best places to work because we care about our people, and by caring for them they care for our members.

In January, we were proud to live our values by taking on 297 Carillion contractors after the company collapsed, securing their jobs and the services our members rely on.

We measure employee engagement and enablement through an independent survey each year. Nationwide compares extremely well with most organisations, although we didn't hit our stretching global high performing benchmark target this year. That said, engagement remains extremely high, at 74%, and we are 9 percentage points above the financial services norm.

1 Source: Nationwide Brand and Advertising tracker - compiled by Independent Research Agency, based on all consumer responses, 3 months ending March 2018. Financial brands included Nationwide, Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Lloyds, NatWest, TSB and Santander.

2 (c) GfK 2018, Financial Research Survey (FRS), 6 year lead held over period 12 months ending 31 March 2013 to 12 months ending 31 March 2018. Each monthly data point contains customer feedback referring to previous 12 months. Proportion of extremely/very satisfied customers minus proportion of extremely/very/fairly dissatisfied customers summed across current account, mortgage and savings. High street peer group defined as providers with main current account market share >4% (Barclays, Halifax, HSBC, Lloyds Bank (inc C&G), NatWest, Santander and TSB). Prior to April 2017, high street peer group defined as providers with main current account market share >6% (Barclays, Halifax, HSBC, Lloyds Bank inc C&G (Lloyds TSB prior to Apr 15), NatWest and Santander).

3 UK Customer Satisfaction Index, January 2018.

CEO review (continued)

PRIDE is also about developing our people. We're investing in our leadership capabilities from a Leadership 200 group - including 20 'People's Choice' leaders chosen by an all-employee vote - to a business-wide 'Developing My Leadership' programme for all our people to expand their capabilities and leadership skills.

We issued our first gender pay gap report in March 2018. Our mean gender pay gap - the difference in average hourly pay between all men and women - is 29% and is on a par with the rest of the UK retail banking sector. This is very much a function of the nature of our business and our resulting employee profile. The gender pay gap for our senior population of approximately 300 managers is just 4%. This gap could be closed by moving only a handful of people. Our overall gender pay gap is therefore driven by having far fewer men in our junior roles - for example, only one in five of our junior branch roles is occupied by a man. To reduce our gender pay gap to zero would require us to change approximately 4,000 of these junior positions to be held by a man. Nevertheless, we remain committed to identifying opportunities to help women to progress to senior roles. We have already made good progress on our Board with 38% female representation.

Building a national treasure

Social purpose has been part of our founding DNA for over 130 years, and we would like to use our trusted status to become a driving force for good in society. Of course, this cornerstone ambition will not be judged by us, but by our members and the wider world.

We take our responsibilities seriously. The Society is the 11th highest UK business taxpayer in PwC's annual Total Tax Contribution survey of the 100 Group, we pay fair wages, treat suppliers with respect and work hard to improve our sustainability. We will continue to invest at least 1% of our pre-tax profits to support good causes, of which 0.25% is donated to The Nationwide Foundation.

But we want to do more. With decent homes to buy or rent increasingly out of reach for more and more people, we're using our knowledge and experience to make a contribution to Britain's housing market with a new, five-year community programme that will invest tens of millions of pounds in housing initiatives.

We will make some GBP20 million available in grants for housing-related charities and organisations over the next five years. Support for local projects will be driven by local needs and chosen by local members.

In Swindon, where we're headquartered, we're partnering with the borough council, and engaging local people, to turn a housing development into a living community.

With more people renting, and our members including both renters and small landlords, we wanted to help raise standards across the rental market. We've put together a cross-industry Partnership Board to stay close to tenant needs and help deliver high quality properties for rent.

CEO review (continued)

Outlook

The UK economy has proved considerably more resilient than some people feared immediately after the Brexit referendum, though the pace of growth is likely to remain relatively subdued, reflecting ongoing Brexit uncertainties.

With economic growth expected to be modest over the next two years, inflation is likely to moderate, gradually reducing the squeeze on household budgets. Subdued growth may mean a small rise in the unemployment rate from recent 43-year lows and only gradual, limited interest rate increases by the Bank of England.

Turning to the outlook for our own business, we anticipate modest growth in our core product markets, reflecting the outlook for the economy as a whole. With employment growth expected to slow and pressure on household budgets fading only gradually, mortgage lending is likely to rise at a fairly pedestrian pace. While demand in the housing market looks set to remain subdued, lack of supply will provide support for prices. We expect the mortgage market to remain extremely competitive.

Consumers have been saving less, but we expect household deposit growth to pick up a little, to around 4% a year. We will continue to focus on providing the attractive rates that have helped us maintain our deposit share at 10% in an extremely competitive market.

More generally, consumers continue to switch rapidly to digital services, and the new era of Open Banking presents both challenges to established providers, and opportunities for a trusted brand like Nationwide to bring the benefits of mutuality to a wider community.

We look to the future from a position of strength and will continue to seek to deliver the outstanding service, mutual value and financial security our members deserve from us. We will support our members at all life-stages, introducing new services to meet their developing needs. We'll reward our members by offering compelling value loyalty products to deepen our relationships with them. And we will look to invest to ensure the Society is financially strong and able to meet the future needs of our members.

Financial review

In summary

 
 Our financial performance for the year demonstrates               UK Leverage 
  our continued focus on delivering long-term value to              ratio: 4.9% 
  our members whilst ensuring we maintain capital strength.         (2017: 4.4%) 
  Statutory profit before tax was GBP977 million (2017:             Underlying 
  GBP1,054 million) and underlying profit before tax                profit: GBP1,022m 
  was GBP1,022 million (2017: GBP1,030 million). Our                (2017: GBP1,030m) 
  2017/18 financial performance includes the impact of              Statutory profit: 
  our debt buy-back exercise (GBP116 million charge within          GBP977m (2017: 
  net income) which will deliver increased capital strength         GBP1,054m) 
  and reduced funding costs in the future, whilst the 
  prior year included a one-off gain of GBP100 million 
  from the sale of our investment in Visa Europe. 
 
  Our focus on efficiency has resulted in a flat cost 
  base year on year and we remain committed to maintaining 
  a low trajectory of cost growth in the future. Provisions 
  for liabilities and charges have reduced during the 
  year reflecting the higher charge for PPI and Plevin 
  customer redress in the prior year, following the confirmation 
  of the FCA's time bar for complaints. 
 
  Our robust financial performance and the successful 
  issuance of Core Capital Deferred Shares (CCDS) have 
  resulted in a further improvement of our capital ratios, 
  which remain comfortably above regulatory requirements 
  and demonstrate our financial strength. 
 

Income statement

 
Underlying and statutory results              Year to        Year to  Net interest 
                                         4 April 2018   4 April 2017   margin: 1.31% 
                                                                       (2017: 1.33%) 
                                                                       Underlying 
                                                                       cost income 
                                                                       ratio: 63.2% 
                                                                       (2017: 60.2%) 
                                                                       Statutory Cost:Income 
                                                                       Ratio 64.6% 
                                                                       (2017: 60.3%) 
                                                 GBPm           GBPm 
--------------------------------------  -------------  ------------- 
Net interest income                             3,011          2,960 
Net other income                                  121            325 
--------------------------------------  -------------  ------------- 
Total underlying income                         3,132          3,285 
Underlying administrative expenses            (1,979)        (1,979) 
Impairment losses                               (105)          (140) 
Underlying provisions for liabilities 
 and charges                                     (26)          (136) 
--------------------------------------  -------------  ------------- 
Underlying profit before tax (note 
 i)                                             1,022          1,030 
Bank levy (note ii)                              (45)           (42) 
Financial Services Compensation 
 Scheme (FSCS) (note ii)                            1              - 
(Losses) / Gains from derivatives 
 and hedge accounting 
 (notes ii and iii)                               (1)             66 
--------------------------------------  -------------  ------------- 
Statutory profit before tax                       977          1,054 
--------------------------------------  -------------  ------------- 
Taxation                                        (232)          (297) 
--------------------------------------  -------------  ------------- 
Profit after tax                                  745            757 
--------------------------------------  -------------  ------------- 
 

Notes:

i. Underlying profit represents management's view of underlying performance and is presented to aid comparability across reporting periods.

   ii.   Within the statutory results presented in the financial statements: 
   a.     bank levy is included within administrative expenses 
   b.     FSCS costs are included within provisions for liabilities and charges 
   c.      gains from derivatives and hedge accounting are presented separately within total income. 

iii. Although we only use derivatives to hedge market risks, income statement volatility can still arise due to hedge accounting ineffectiveness or because hedge accounting is either not applied or is not achievable. This volatility is largely attributable to accounting rules which do not fully reflect the economic reality of the hedging strategy.

Total income and margin

Net interest income has increased marginally during the year to GBP3,011 million (2017: GBP2,960 million), with the benefit of lower funding costs being largely offset by a decrease in mortgage income, reflecting sustained competition in retail lending markets. Net interest margin (NIM) of 1.31% is therefore slightly lower than the prior year (2017: 1.33%).

The impact on mortgage pricing of competition in the retail lending markets, and our continued focus on delivering long-term value to our members, has meant that GBP24 billion of member balances have switched across all prime mortgages during the year. This includes the continued run-off of our legacy base mortgage rate (BMR) balances which reduced by GBP6.6 billion to GBP22.7 billion. We expect our reported margin to trend lower in the year ahead as market conditions remain highly competitive.

Financial review (continued)

The negative impact to NIM from the decline in mortgage margins has been partly offset by savings rates which remain low across the industry. In line with our mutual principles, we continue to resist lowering savings rates where possible and seek to offer long-term value to our members wherever possible. We were the first in the industry to pass on the full benefit of the recent base rate rise (in November 2017) to those members whose savings rates fell by 0.25% following the last base rate reduction in August 2016. During the year our member deposit balances increased and our market share of deposits was maintained at 10.0% (4 April 2017: 10.1%).

Other underlying income has decreased during the year to GBP121 million (2017: GBP325 million), predominantly due to a GBP116 million charge relating to our debt buy-back exercise during the year and the prior year impact of a one-off gain of GBP100 million from the sale of our investment in Visa Europe. The debt buy-back exercise involved the Society issuing circa GBP2.1 billion of new bonds, which we consider to be MREL eligible, and the repurchase of older bonds. This has resulted in an increase in our capital strength and a reduction in our future cost of wholesale funding.

Member financial benefit

As a building society, we seek to maintain our financial strength whilst returning value to our members through pricing, propositions and service. We measure the value provided to our members through the highly competitive mortgage, savings and banking products that we offer as our member financial benefit, which we quantify as:

Our interest rate differential + incentives and reduced fees

Interest rate differential

We measure how our average interest rates across our member balances in total compare against the market over the period.

For our two largest member segments, mortgages and retail deposits, we compare the average member interest rate for these portfolios against relevant industry benchmarks. A market benchmark based upon data from CACI is used for mortgages and a Bank of England benchmark is used for retail deposits, both adjusted to exclude Nationwide balances. The differentials derived in this way are then applied to member balances for mortgages and deposits.

For unsecured lending, a similar comparison is made. We calculate an interest rate differential based on available market data from the Bank of England and apply this to the total interest-bearing balances of credit cards and personal loans.

Member incentives and reduced fees

Our member financial benefit measure also includes amounts in relation to higher incentives and reduced fees to members, and includes annual amounts provided for the following:

-- Mortgages: the differential on incentives for members compared to the market

-- 'Recommend a friend': the amount paid to existing members, when they recommend a new current account member to the Society

-- FlexPlus account: this current account is considered market leading against major banking competitors, with a high level of benefits for a relatively smaller fee. The difference between the monthly account fee, which was increased from GBP10 to GBP13 during the year, and the market average of GBP16 is included in the member financial benefit measure.

For the year ended 4 April 2018, this measure shows we have provided our members with a financial benefit of GBP560 million (2017: GBP505 million). This reflects our ongoing commitment to delivering long-term value to our members despite strong levels of competition in our core markets.

Member financial benefit is derived with reference to available market or industry level data. No adjustment is made to take account of factors such as customer mix, risk appetite and product strategy, due to both limitations in availability of data and to avoid bias from segments in which Nationwide may be under or over-represented. Going forward, we will continue to develop our methodology to ensure it captures all the key elements of financial benefits where data is available.

Financial review (continued)

Administrative expenses

As a result of our significant focus on efficiency underlying administrative expenses have remained flat year on year at GBP1,979 million (2017: GBP1,979 million). During the year we have made good progress with our efficiency programme, successfully embedding GBP105 million of sustainable savings, meaning that we are on course to achieve our target of realising GBP300 million of sustainable savings by 2022. As the programme develops we will evolve our target of cost savings with a current expectation that this will increase; we will provide an update in this regard later in 2018/19. Sustainable savings have been achieved through process simplification, targeted reductions in third-party spend and organisational simplification, including the closure of operations that are not aligned to our core markets. Over the course of the year the number of permanent employees, on a full time equivalent basis, has decreased by 3% (2017: 2% increase).

Savings achieved during the year have helped to mitigate the impact of increases in underlying costs which were primarily driven by:

-- higher pension costs (GBP36 million) largely as a result of market conditions impacting defined benefit costs

   --      annual pay award and other inflationary increases (GBP37 million) 

-- rising variable costs (GBP20 million) following further significant business growth, with mortgage balances increasing 4% over the year and with 12% more main current accounts than we had a year ago

-- spend on initiatives to support longer-term efficiency was GBP27 million higher than in the previous year, resulting in total efficiency investment of GBP70 million during 2017/18. Initiatives include the redesign of member processes, organisational simplification and improvements to the way we deliver change.

We continue to invest to support the long-term interests of our members, including improvements to our branches, continued updates to our digital channels and preparations for Open Banking. During the year we have also continued investment in IT resilience to ensure that our systems remain safe and secure for our members, and to ensure compliance with UK and EU regulatory requirements.

Whilst we have made good progress towards achieving our sustainable savings targets, the reduction in total income has caused our underlying CIR to increase to 63.2% (2017: 60.2%).

Achieving more sustainable cost savings and embedding further efficiencies into our business remains a priority for the Society and we remain committed to maintaining a low trajectory of cost growth in the future.

Impairment losses

 
                                                    Year to        Year to 
                                               4 April 2018   4 April 2017 
                                                       GBPm           GBPm 
--------------------------------------------  -------------  ------------- 
Residential lending                                      11             58 
Consumer banking                                         97             78 
--------------------------------------------  -------------  ------------- 
Retail lending                                          108            136 
Commercial lending and other lending                    (1)            (5) 
Impairment losses on loans and advances                 107            131 
Impairment (reversals)/losses on investment 
 securities                                             (2)              9 
--------------------------------------------  -------------  ------------- 
Total                                                   105            140 
--------------------------------------------  -------------  ------------- 
 

Impairment losses have decreased by GBP35 million to GBP105 million (2017: GBP140 million). This reduction reflects a prior year charge of GBP52 million in relation to enhancements to our provisioning methodology, primarily in relation to the credit risks associated with maturing interest only loans. This has been partially offset by the impact of updating provision assumptions to reflect current economic conditions. Delinquency levels have remained low across portfolios during the period, although there is some limited evidence of affordability pressures increasing after a period when inflation has exceeded wage growth.

Financial review (continued)

Underlying provisions for liabilities and charges

We hold provisions for customer redress to cover the costs of remediation and redress in relation to past sales of financial products and post sales administration, including compliance with consumer credit legislation and other regulatory requirements. The charge for the period primarily relates to customer redress provisions recognised in respect of PPI and Plevin, including the cost of administering these claims. More information on customer redress and FSCS provisions is included in note 12 to the financial statements.

Taxation

The tax charge for the year of GBP232 million (2017: GBP297 million) represents an effective tax rate of 24% (2017: 28%) which is higher than the statutory UK corporation tax rate of 19% (2017: 20%). The effective tax rate is higher due to the 8% banking surcharge, equivalent to GBP43 million (2017: GBP62 million), and due to the tax effect of disallowable bank levy and customer redress costs of GBP8 million and GBPnil (2017: GBP8 million and GBP19 million) respectively. Further information is provided in note 9 to the financial statements.

Balance sheet

Total assets have increased by GBP7 billion year on year to GBP229 billion (4 April 2017: GBP222 billion). This growth has been driven by a GBP6 billion increase in residential mortgage balances due to strong trading in prime mortgages during the period.

Despite sustained competition in the savings market, alongside slower market growth, we have maintained our market share of deposits at 10.0% (4 April 2017: 10.1%) reflecting the highly competitive products that we offer to our members. In addition, we have had significant success in growing the number of members who bank with us, opening 816,000 new current accounts during the year (2017: 795,000), with our market share of standard and packaged accounts now 7.9% (2017: 7.6%).

 
Assets                                            4 April 2018    4 April 2017   Return on 
                                                                                  Assets: 0.33% 
                                                                                  (2017: 0.34%) 
                                                                                  Liquidity 
                                                                                  coverage 
                                                                                  ratio: 130.3% 
                                                                                  (2017: 124.0%) 
----------------------------------------------- 
                                                      GBPm    %       GBPm    % 
-----------------------------------------------  ---------  ---  ---------  --- 
Residential mortgages (note i)                     177,299   92    171,263   91 
Commercial and other lending                        10,716    6     12,597    7 
Consumer banking                                     4,107    2      3,949    2 
                                                   192,122  100    187,809  100 
Impairment provisions                                (458)           (438) 
-----------------------------------------------  ---------  ---  ---------  --- 
Loans and advances to customers                    191,664         187,371 
Other financial assets                              34,841          31,231 
Other non-financial assets                           2,593           3,068 
-----------------------------------------------  ---------  ---  ---------  --- 
Total assets                                       229,098         221,670 
-----------------------------------------------  ---------  ---  ---------  --- 
 
Asset quality 
Residential mortgages (note i):                          %               % 
  Proportion of residential mortgage accounts 
   3 months+ in arrears                               0.43            0.45 
  Average indexed loan to value of residential 
   mortgage book (by value)                             56              55 
  Average indexed loan to value of new 
   residential mortgages business                       71              71 
  Impairment provisions as a percentage 
   of non-performing balances                          5.3             5.3 
 
Consumer banking: 
  Non-performing loans as percentage of 
   total balances (excluding charged off 
   balances) (note ii)                                   4               4 
  Impairment provisions as a percentage 
   of non-performing balances (including 
   charged off balances) (note ii)                      89              86 
-----------------------------------------------  ---------  ---  ---------  --- 
 

Notes:

i. Residential mortgages include prime and specialist loans, with the specialist portfolio primarily comprising buy to let (BTL) lending.

ii. Charged off balances relate to accounts which are closed to future transactions and are held on the balance sheet for an extended period (up to 36 months, depending on the product) whilst recovery procedures take place.

Financial review (continued)

Residential mortgages

This financial year was our strongest ever for gross prime mortgage lending at GBP29.4 billion (2017: GBP29.1 billion) reflecting the competitively priced products and good long-term value that we offer our members. Total gross mortgage lending was GBP33.0 billion (2017: GBP33.7 billion) and represented a market share of 12.8% (2017: 14.0%). Our total net mortgage lending reduced by GBP3.0 billion to GBP5.8 billion (2017: GBP8.8 billion) due to a reduction in gross buy to let (BTL) lending following the affordability criteria changes we made last year and increased prime mortgage redemptions from ongoing market competition driving highly competitive new business rates.

The impairment provision balance is broadly unchanged at GBP145 million (4 April 2017: GBP144 million). Arrears performance improved marginally during the year, with cases more than three months in arrears improving to 0.43% of the total portfolio (4 April 2017: 0.45%), despite some evidence of a greater strain on affordability given higher inflation and low wage growth.

Commercial and other lending

During the year, our commercial and other lending balances decreased by GBP1.9 billion to GBP10.7 billion following our strategic decision in 2016/17 to reduce our commercial real estate (CRE) portfolio through managed run-off. As a result, our overall commercial lending portfolio is increasingly weighted towards registered social landlords, with balances of GBP6.8 billion (4 April 2017: GBP7.5 billion). The registered social landlords' portfolio is fully performing, reflecting its low risk nature. The impairment provision held against CRE balances is GBP15 million (4 April 2017: GBP25 million).

Consumer banking

Consumer banking comprises personal loans of GBP2.0 billion (4 April 2017: GBP2.0 billion), credit cards of GBP1.8 billion (4 April 2017: GBP1.7 billion) and current account overdrafts of GBP0.3 billion (4 April 2017: GBP0.2 billion).

The asset quality of the portfolio remains strong. Impairment provisions have increased to GBP298 million (4 April 2017: GBP269 million), reflecting both book growth and the impact of updating provision assumptions to reflect current economic conditions.

Other financial assets

Other financial assets total GBP34.8 billion (4 April 2017: GBP31.2 billion), primarily comprising liquidity and investment assets held by our Treasury function of GBP30.8 billion (4 April 2017: GBP25.4 billion) and derivatives with positive fair values of GBP4.1 billion (4 April 2017: GBP5.0 billion). Derivatives relate primarily to interest rate and foreign exchange contracts which economically hedge financial risks inherent in our core lending and funding activities.

Growth in on-balance sheet liquid assets is predominantly due to the replacement of off-balance sheet Funding for Lending scheme (FLS) liquidity with on-balance sheet Term Funding Scheme (TFS) drawdowns. Our Liquidity Coverage Ratio (LCR) has increased to 130.3% (4 April 2017: 124.0%). At 4 April 2017, our LCR was impacted by an agreement to purchase GBP1.2 billion of residential mortgage backed securities (RMBS) under a programme to securitise Bradford & Bingley residential mortgages. Excluding this item our 2018 and 2017 LCR would have been broadly consistent.

 
Members' interests, equity and     4 April    4 April  Wholesale 
 liabilities                          2018       2017   funding 
                                                        ratio 
                                             (note i)    (note ii) 
                                      GBPm       GBPm    28.2% 
                                                         (2017: 
                                                         27.1%) 
---------------------------------  -------  ---------  ----------- 
Member deposits                    148,003    144,542 
                                                       ----------- 
Debt securities in issue            34,118     40,339 
Other financial liabilities         33,173     23,978 
Other liabilities                    1,401      1,678 
---------------------------------  -------  --------- 
Total liabilities                  216,695    210,537 
Members' interests and equity       12,403     11,133 
---------------------------------  -------  --------- 
Total members' interests, equity 
 and liabilities                   229,098    221,670 
---------------------------------  -------  ---------  ----------- 
 

Notes:

   i.       Comparatives have been restated as detailed in note 2 of the financial statements. 

ii. The wholesale funding ratio includes all balance sheet sources of funding (including securitisations).

Financial review (continued)

Member deposits

Member deposits have increased reflecting both an increase in current account credit balances from GBP17.5 billion to GBP19.8 billion and a growth in savings balances due to the success of our competitively priced products; on average our member deposit rates are more than 50% higher than the market average(1) . In a highly competitive market, our market share of UK household deposits remained relatively stable at 10.0% (2017: 10.1%).

Debt securities in issue and other financial liabilities

Other financial liabilities have increased by GBP9.2 billion driven by an increase in bank deposits (which includes TFS drawdowns) and subordinated liabilities, which have been issued during the period to finance core activities and to fund the bond buy back exercise. Correspondingly, debt securities in issue have reduced by GBP6.2 billion primarily due to lower wholesale funding balances following the debt buy back exercise.

The growth in other financial liabilities has been partly offset by a decrease in Nationwide International balances which have now fully run off following our strategic decision in 2016/17 to exit the business. This outflow was managed in an orderly manner, with the funding replaced by additional member deposits and the use of wholesale funding where appropriate.

The wholesale funding ratio has increased to 28.2% (4 April 2017: 27.1%), predominantly due to TFS drawdowns during the period to support core activities and replace off-balance sheet Funding for Lending Scheme maturities.

Members' interests and equity

Movements in the year reflect the retained profit after tax and the issuance of CCDS, details of which are included in the Capital structure section below.

 
                                                    Year to        Year to 
  Statement of comprehensive income            4 April 2018   4 April 2017 
  (Movements shown net of related taxation)            GBPm           GBPm 
Profit after tax                                        745            757 
Net remeasurement of pension obligations                 22          (255) 
Net movement in cash flow hedge reserve               (191)          (247) 
Net movement in available for sale reserve               31             52 
Other items                                               1              2 
--------------------------------------------  -------------  ------------- 
Total comprehensive income                              608            309 
--------------------------------------------  -------------  ------------- 
 

Further information on gross movements in the pension obligation is included in note 14 to the financial statements. Further information relating to movements in the cash flow hedge reserve is included in note 6 to the financial statements.

1 Market interest rates are based on Bank of England whole of market average interest rates over the period, adjusted to exclude Nationwide's balances.

Financial review (continued)

Capital structure

Our capital position has strengthened during the period with our CET1 and UK leverage ratios increasing to 30.5% and 4.9% respectively (4 April 2017: 25.4% and 4.4%), comfortably in excess of the regulatory capital requirements.

 
 Capital structure                      4 April 2018   4 April 2017 
  (note i)                                      GBPm           GBPm 
-------------------------------------  -------------  ------------- 
 Capital resources 
 Common Equity Tier 1 (CET1) capital           9,925          8,555 
 Total Tier 1 capital                         10,917          9,547 
 Total regulatory capital (note ii)           13,936         12,154 
 Risk weighted assets (RWAs)                  32,509         33,641 
 UK leverage exposure                        221,992        215,894 
 CRR leverage exposure                       236,468        228,428 
 
 CRD IV capital ratios:                            %              % 
 CET1 ratio                                     30.5           25.4 
 UK leverage ratio (note iii)                    4.9            4.4 
 CRR leverage ratio (note iv)                    4.6            4.2 
-------------------------------------  -------------  ------------- 
 

Notes:

   i.     Data in the table is reported under CRD IV on an end point basis. 

ii. Total regulatory capital was restated as at 4 April 2017 to include accrued interest on subordinated liabilities and subordinated capital. Further information is provided in note 2 to the financial statements.

iii. The UK leverage ratio is shown on the basis of measurement announced by the Prudential Regulation Authority (PRA) and excludes eligible central bank reserves from the leverage exposure measure.

iv. The Capital Requirements Regulation (CRR) leverage ratio is calculated using the CRR definition of Tier 1 for the capital amount and the Delegated Act definition of the exposure measure and is reported on an end point basis.

The maintenance of strong capital ratios is a core requirement of the Society's strategic objective to be 'Built to Last'. In September 2017, five million CCDS were issued raising GBP0.8 billion of CET1 capital. The issuance enhanced the liquidity and relevance of the CCDS instrument, while also helping to maintain broad access to capital markets. These CCDS form a single series together with those previously issued in December 2013. Further information can be found in note 15 to the financial statements.

CET1 capital resources have increased over the year by GBP1.4 billion, mainly due to the CCDS issuance (GBP0.8 billion), and profit after tax for the period of GBP0.7 billion. Risk weighted assets (RWAs) have reduced over the year by approximately GBP1.1 billion, primarily due to the continued run-off of the commercial book. These movements have resulted in an increase in the CET1 ratio, to 30.5%.

The UK leverage ratio increased to 4.9% at 4 April 2018, as a result of the CCDS issuance and profits for the period. The CRR leverage ratio also increased to 4.6%.

The Basel Committee published their final reforms to the Basel III framework in December 2017. The amendments include changes to the standardised approaches for credit and operational risks and the introduction of a new RWA output floor. The rules are subject to a lengthy transitional period from 2022 to 2027. In addition, the PRA's revised expectations for IRB models for residential mortgages will be effective from the end of 2020. These reforms will lead to a significant increase in our risk weights over time and we currently expect the consequential impact on our reported CET1 ratio to ultimately be a reduction of the order of 45-50% relative to our current methodology. We note however that organic earnings through the transition will mitigate this impact such that our reported CET1 ratio will in practice remain well in excess of the proforma levels implied by this change, and leverage requirements will remain our binding constraint based on latest projections. These reforms represent a re-calibration of regulatory requirements with no underlying change in the capital resources we hold or the risk profile of our assets. Final impacts are subject to uncertainty for future balance sheet size and mix, and because the final detail of some elements of the regulatory changes remain at the PRA's discretion.

Financial review (continued)

IFRS 9

IFRS 9 will be implemented in the financial statements for the year ending 4 April 2019. It is estimated that the new IFRS 9 expected credit loss (ECL) provisioning approach results in an increase in provisions of GBP172 million. The reclassification and measurement of financial assets results in a reduction in carrying value of GBP36 million. The resulting impact on members' interests and equity, net of deferred tax, is GBP162 million. The CET1 ratio impact of IFRS 9 is a reduction of 31 basis points before taking regulatory transitional relief into account, and a reduction of 10 basis points once this relief is included. The equivalent UK leverage ratio impact is estimated as a reduction of 3 basis points before regulatory transitional relief and no reduction once this relief is included. As a result, IFRS 9 is not expected to have a significant impact on the Group's capital position.

Financial performance framework (FPF)

As a mutual, we aim to optimise, rather than maximise, profit and retain sufficient earnings to support future growth, sustain a strong capital position and allow us to invest in the business to provide the products and services that our members demand. We have used the most recent guidance from regulators regarding the maximum expected capital requirement for Nationwide to develop our financial performance framework. This framework provides parameters which will allow us to calibrate future performance and help ensure that we achieve the right balance between distributing value to members, investing in our business and maintaining our financial strength.

The most important of these parameters is underlying profit which is a key component of Nationwide's capital. We believe that a level of underlying profit of approximately GBP0.9 billion to GBP1.3 billion per annum over the cycle would meet the Board's objective for sustainable capital strength. This range will vary from time to time, and whether our profitability falls within or outside this range in any given financial year or period will depend on a number of external and internal factors, including conscious decisions to return value to members or to make investments in the business. It should not be construed as a forecast of the likely level of Nationwide's underlying profit for any financial year or period within a financial year.

Business and risk report

Contents

 
                                   Page 
Principal risks                      20 
Managing risk                        25 
Top and emerging risks               27 
Credit risk                          29 
Residential mortgages                32 
Consumer banking                     39 
Commercial and other lending         42 
Treasury assets                      47 
Liquidity and funding risk           50 
Solvency risk                        57 
 
 

Principal risks

Effective risk management is fundamental to the success of Nationwide's business and has an important part to play in delivering our purpose of building society, nationwide by making sure we are safe and secure for the future. Whilst it is accepted that all business activities involve some degree of risk, Nationwide seeks to protect its members by appropriately managing the risks that arise from its activities. Nationwide's risk management processes ensure the Society is built to last by:

-- contributing to better decision making, ensuring we take the right risks, in a way that is considered and supports the strategy

   --      ensuring the risks we do take are appropriately understood, controlled and managed 

-- maintaining an appropriate balance between delivering member value and remaining a prudent and responsible lender.

Nationwide is exposed to the principal risks as set out below, which are managed through the Society's Enterprise Risk Management Framework as described on page 25. The Society's description of principal risks have been restructured to better align with how the risks are managed. However, the underlying risks to Nationwide remain the same.

Credit risk

The risk of loss as a result of a member, customer or counterparty failing to meet their financial obligations.

Why this risk is important for Nationwide

Borrowers may be unable to repay loans for a number of reasons, such as changes to the economic and market environment or in their individual circumstances. This may lead to:

-- Financial difficulty or other detriment to borrowers who are unable to afford repayments on existing products and services, either with Nationwide or other providers

-- Credit losses which adversely impact the Society's profitability, ability to generate sufficient capital and sustainability.

How Nationwide manages this risk on behalf of members

Nationwide seeks to minimise unaffordable lending and credit losses through:

-- Stringent affordability checks and controls, ensuring lending is responsible and will not cause financial difficulty for members and customers

-- Prudent lending policies, operated across specific market segments, which ensure lending remains within the Board's risk appetite

-- Continuous monitoring of credit portfolios to identify potential risks, through stress testing, modelling and ongoing reporting to senior management and the Board.

Solvency risk

The risk that Nationwide fails to maintain sufficient capital to absorb losses throughout a full economic cycle and to maintain the confidence of current and prospective members, investors, the Board and regulators.

Why this risk is important for Nationwide

A sudden stress or series of unexpected losses may result in Nationwide's capital reserves being depleted. This may lead to:

   --      Threats to the ongoing viability of the Society should capital resources be exhausted 

-- An inability to offer new products to members as capital is not available to support these offerings

-- Reputational damage to the Society as members, regulators, investors and counterparties lose trust in Nationwide's ability to operate.

How Nationwide manages this risk on behalf of members

Nationwide ensures it maintains sufficient capital resources through:

-- Defining a minimum level of capital, including leverage, which the Society is willing to tolerate through Board risk appetite, which is maintained and monitored by the Board and other risk committees.

-- Structuring capital to meet key regulatory minimums, stakeholder expectations and the requirements of the strategy.

Principal risks (continued)

Market risk

The risk that the net value of, or net income arising from, the Society's assets and liabilities is impacted as a result of market price or rate changes. As Nationwide does not have a trading book, market risk only arises in the banking book.

Why this risk is important for Nationwide

Nationwide's income or the value of its assets may be altered by changes in interest rates, currency rates and equity prices. This may lead to:

-- Lower than expected income, adversely affecting the Society's profitability and ability to generate capital

-- Capital and liquidity resources which are worth less than expected, impacting the Society's ability to meet its financial commitments and its ongoing viability.

How Nationwide manages this risk on behalf of members

Nationwide seeks to minimise its exposure to fluctuations in market prices and rates through:

-- Fully hedging market risks where possible and appropriate and taking market risks only when these are essential to core business activities, or are designed to provide stability of earnings.

-- Continuous monitoring through a variety of techniques including sensitivity analysis, earnings sensitivity, Value at Risk and stress analysis.

Business risk

The risk that volumes decline or margins shrink relative to the cost base, affecting the sustainability of the business and the ability to deliver the strategy due to macro-economic, geopolitical, industry, regulatory or other external events.

Why this risk is important for Nationwide

Nationwide may fail to respond appropriately to changes in the external environment including new technology, consumer behaviour, regulation or market conditions. This may lead to:

-- Products and services which fail to meet members' needs, adversely affecting both the Society's relationship with members and the ability to generate income

-- A weakening of our relationships with members as they increasingly conduct their business through third parties

   --      Degradation of profitability through increased costs or decreased income. 

How Nationwide manages this risk on behalf of members

Whilst changes in Nationwide's operating environment pose risks, they also present opportunities to provide new, innovative products and services to members. Nationwide ensures it is able to adapt to new conditions and continues to meet members' needs whilst remaining safe and secure for the future through:

-- Considering the potential for disruption to the market and operating environment from a range of factors, including technology and consumer trends, through regular Board and senior management reporting

-- Continuing to develop new products and services based on member engagement, emerging trends, and technological innovation

-- Identifying and monitoring potential risks to its business model through dedicated horizon scanning processes.

Principal risks (continued)

Liquidity and funding risk

Liquidity risk is the risk that Nationwide is unable to meet its liabilities as they fall due and maintain member and other stakeholder confidence.

Funding risk is the risk that Nationwide is unable to maintain diverse funding sources in wholesale and retail markets and manage retail funding risk that can arise from excessive concentrations of higher risk deposits.

Why this risk is important for Nationwide

In the event of a downturn in the macroeconomic environment, sudden withdrawals of member deposits or other potential shocks, Nationwide could have insufficient financial resources to meet its commitments. This may lead to:

   --      Members being unable to access their money or other products and services 
   --      Disruption to other organisations or the market 

-- Damage to the Society's reputation, decreased member and stakeholder confidence and increased funding costs.

How Nationwide manages this risk on behalf of members

Nationwide ensures it is able to meet its liabilities as they fall due and maintain appropriate funding through:

-- Operating a comprehensive suite of policies, limits, stress testing, monitoring and robust governance controls to ensure a stable and diverse funding base and sufficient holdings of high quality liquid assets

-- Continuously monitoring liabilities against internal and regulatory requirements, and management of liquidity resources to meet these as they fall due

-- Maintaining a contingency funding plan which details the actions available to the Society in a stress situation.

Pension risk

The risk that the value of the pension schemes' assets will be insufficient to meet the estimated liabilities, creating a pension deficit.

Why this risk is important for Nationwide

Nationwide has funding obligations to defined benefit pension schemes. The value of the schemes' assets could become insufficient to meet estimated liabilities as a result of volatility in the value of schemes' assets and liabilities, driven by market interest rates, inflation and longevity. This may lead to:

   --      Insecurity of employee pension arrangements 
   --      A requirement to increase cash funding into these schemes 
   --      An adverse impact on Nationwide's capital position. 

How Nationwide manages this risk on behalf of members

The assets of Nationwide's defined benefit schemes are held in legally separate trusts, each administered by a board of trustees, in accordance with UK legislation. Nationwide minimises the impact of pension risk on both the Society and pension scheme members through:

-- Maintaining effective engagement with the trustees to manage the long-term impact of pension risk on the Society's capital and financial position

   --      Balancing risk, return and relevant employee considerations. 

Principal risks (continued)

Model risk

The risk of weaknesses or failures in models used to support key decisions including in relation to the amount of capital and liquidity resources required, lending and pricing, resourcing and earnings.

Why this risk is important for Nationwide

Model outputs could be inaccurate as a result of inappropriate design or operation. This may affect decision making and lead to:

   --      Members being inappropriately offered or refused access to products and services 
   --      Financial loss or insufficient financial resources 
   --      Regulatory censure. 

How Nationwide manages this risk on behalf of members

Models play an ever more important part in supporting the strategy as decision making becomes more sophisticated. This risk is mitigated through:

-- A well governed model development process, operated by expert modelling teams and independently validated by specialists in the second line.

   --      Regular monitoring of model performance and maintenance, supported by independent review. 

Operational risk

The risk of loss resulting from failures of internal processes, people and systems, or from external events.

Why this risk is important for Nationwide

Process, people or system failures or external events could lead to:

   --      Disruption either to the services provided to members or to internal processes 

-- The loss of customer data, assets, or other form of detriment due to external parties (e.g. cyber attack, fraud) or poor internal controls

   --      Financial loss, through a loss of income, increase in costs, or direct loss. 

How Nationwide manages this risk on behalf of members

Nationwide seeks to minimise detriment and loss to members, customers and the Society through:

-- Regularly identifying and assessing the key operational risks to its strategy, ensuring appropriate controls are in place to mitigate these risks

   --      Considering the extreme but plausible events which could affect the Society 

-- Continuing to invest in enhanced controls in key areas including cyber, resilience and data.

Principal risks (continued)

Conduct and compliance risk

The risk that Nationwide exercises inappropriate judgement or makes errors in the execution of its business activities, leading to:

   --      Non-compliance with regulation or legislation 
   --      Market integrity being undermined, or 
   --      An unfair outcome being created for customers. 

Why this risk is important for Nationwide

In an evolving regulatory and consumer environment, Nationwide could provide products and services which are misaligned to the needs of customers or market conditions due to the pace of change in customer behaviour, regulation, or the external environment. This may lead to:

   --      Unfair customer outcomes, with customers being sold products which are not wanted or needed 
   --      Non-compliance with the letter or spirit of legislation or regulation 
   --      Disruption to the market 
   --      Regulatory censure. 

How Nationwide manages this risk on behalf of members

Nationwide seeks to minimise its conduct and compliance exposure through:

-- Rigorous testing of products and services both before and after providing them to members to ensure they are designed and performing appropriately

-- Continually assessing new and existing risks in the conduct and compliance environment (e.g. technology, cyber-crime, changes in consumer or market behaviour and regulatory changes), and ensuring that risk exposures are appropriately managed.

Managing risk

Effective risk management is at the heart of the business, ensuring that decisions are made having considered any associated risks to delivery of Nationwide's strategy and our goal to protect members' interests.

The Society manages its risk through an enterprise-wide risk management framework, which sets out the minimum standards, and associated processes, for successful risk management, connecting the Society's strategy with day-to-day risk management activities.

Enterprise risk management framework (ERMF)

Over the past year, Nationwide has evolved the ERMF in response to industry developments, best practice and the shifting risk landscape, to simplify the Society's processes and improve their effectiveness and efficiency. Whilst the visualisation below presents a simplified articulation of how Nationwide manages its risk, the approach to risk management remains fundamentally unchanged.

The diagram below outlines how Nationwide's ERMF is structured to manage the risks to which the Society is exposed.

 
    Nationwide Strategy 
          ê 
===========================  ==================================================== 
       Risk appetite         Risk appetite articulates how much risk the 
                              Society is prepared to take in the pursuit 
                              of its objectives 
===========================  ==================================================== 
          ê 
===========================  ==================================================== 
       Risk strategy         Risk strategy sets out how the Society will 
                              manage its material risks within risk appetite 
                              over the five years of the Plan 
===========================  ==================================================== 
          ê 
===========================  ==================================================== 
    Control environment      Control environment encompasses all the policies 
                              and controls we operate on a day-to-day basis 
                              to control our material risks within risk appetite 
===========================  ==================================================== 
          ê 
===========================  ==================================================== 
Risk and control management  Risk and control management and governance 
       and governance         defines the processes, tools, structures and 
                              systems we used to identify, assess and manage 
                              our risks on a day-to-day basis 
===========================  ==================================================== 
          ê 
===========================  ==================================================== 
Risk, incident and control   Risk, incident and control reporting ensures 
         reporting            the appropriate monitoring, aggregation, and 
                              escalation of relevant risk and control information 
                              to the Board, risk committees, and management 
                              to enable effective risk decision making. 
===========================  ==================================================== 
          ê 
===========================  ==================================================== 
 Better Business Decisions 
===========================  ==================================================== 
 

The ERMF ensures that risks are managed through robust and consistent processes, supported by appropriate tools and guidance, enabling better business decisions for delivery of Nationwide's strategy.

The Board monitors the Society's risk management and internal control systems and carries out an annual review of their effectiveness. During the year, the Society's risk management and internal control systems have been reviewed and, on the basis of this review, the Board is satisfied that Nationwide has an adequate system of risk management and internal control.

Managing risk (continued)

Risk appetite

Board risk appetite articulates how much risk the Board is willing to accept on behalf of its members in the delivery of the strategy. The following statements articulate Nationwide's approach to taking risk responsibly in the interests of our members. The Society's ambitions are to:

-- Lend in a responsible, affordable and sustainable way to ensure we safeguard members and the financial strength of the Society throughout the credit cycle

-- Maintain sufficient capital and liquidity resources to support current business activity and planned growth and to remain resilient to significant stress

-- Minimise customer disruption, financial loss, reputational damage and regulatory non-compliance, especially those caused by failures of people, processes and systems

   --      Provide sustainable customer services over resilient systems 
   --      Treat customers fairly before, during and after the sales process 

-- Offer products and services which meet customer needs and expectations, perform as represented and provide value for money

-- Operate a mutual business model which is sustainable and remains within the requirements of the Building Societies Act in a stress

-- Only incur market risks that are required for operational efficiency, stability of earnings or cost minimisation in supporting core business activities.

Top and emerging risks

Nationwide accepts that all business activities involve some degree of risk; therefore, steps are taken to protect members by ensuring that these activities are managed appropriately. The Built to Last strategic cornerstone focuses on Nationwide being sustainable, efficient and resilient for members.

Top and emerging risks are identified through the process outlined in the 'Managing Risk' section of this report and are closely tracked throughout the governance structure. They are specific instances of one or more of our principal risks which are particularly relevant in the current environment and which the Society will keep under close observation through risk reporting. The top and emerging risks to Nationwide's' strategy are detailed in the table below.

 
  Risk            Overview of Risk                      Mitigating Actions 
 Cyber security   Nationwide and other organisations    Nationwide is: 
                   across financial and non-financial     *    Continuing to invest in cyber security, focusing on 
                   sectors continue to be targeted             the development of robust preventative controls, 
                   by increasingly sophisticated               intrusion detection systems and response plans to 
                   and frequent cyber attacks                  protect services and member data 
                   including ransomware, malware 
                   and Distributed Denial of 
                   Service (DDoS) attacks. These          *    Collaborating with industry bodies and law 
                   attacks can disrupt the provision           enforcement agencies, to develop a better 
                   of services to members or                   understanding of, and response to, evolving cyber 
                   lead to a loss of member data.              threats. 
                   The threat from cyber attacks 
                   is expected to remain high, 
                   with heightened geopolitical 
                   tensions, potentially increasing 
                   the threat to the UK, and 
                   the development of ever more 
                   sophisticated threats. This 
                   becomes more significant as 
                   services continue to be accessed 
                   online. 
                 ====================================  ============================================================= 
  Operational     Over recent years there has           Nationwide is: 
   resilience      been a dramatic increase in            *    Ensuring focus on maintenance of service provision, 
                   demand for digital services                 with oversight through the dedicated Board IT and 
                   available at all times. Ever                Resilience Committee 
                   increasing volumes of data 
                   must be managed securely and 
                   reliably, to avoid disruption          *    Continuing to invest in the resilience of its systems 
                   to member services.                         and implementing robust controls to minimise 
                   The rate of increase in demand              disruption. 
                   for digital services shows 
                   no signs of slowing down, 
                   and delivering technological 
                   change to match this demand, 
                   without impacting system security 
                   or stability, remains a challenge 
                   across the sector. 
                 ====================================  ============================================================= 
   Regulatory     The regulatory environment            Nationwide is: 
     change        continues to evolve, with              *    Managing implementation of regulatory changes through 
                   several key pieces of regulation            dedicated programmes which are closely monitored by 
                   coming into force in 2018,                  the Board 
                   including the General Data 
                   Protection Regulation (GDPR), 
                   the Payment Services Directive         *    Working closely with regulators to ensure compliance 
                   II (PSD II), Competition and                with both the letter and the spirit of regulation. 
                   Markets Authority (CMA) remedies 
                   and BCBS 239. Each of these 
                   requires complex changes to 
                   implement and the combined 
                   effect is resulting in significant 
                   industry-wide challenges for 
                   firms to demonstrate and maintain 
                   compliance. 
                   Nationwide is well placed 
                   to respond to new requirements 
                   with work already underway 
                   to ensure compliance. 
                 ====================================  ============================================================= 
 

Top and emerging risks (continued)

 
 Risk             Overview of Risk                                             Mitigating Actions 
  Competitive     Competition continues to evolve                              Nationwide is: 
   environment     in Nationwide's core markets                                 *    Continuously monitoring the competitive environment 
                   driven by changes to regulation,                                  and reviewing the ability of the Society's business 
                   technological innovation,                                         model to respond to potential risks and opportunities 
                   and increasing demand for 
                   digital products and services 
                   due to the convenience that                                  *    Continuing to identify and invest in new and 
                   they can bring. Whilst these                                      innovative product offerings and technology to 
                   provide opportunities to build                                    deliver on our commitment to provide legendary 
                   new and deeper relationships                                      service to members. 
                   with members, and better meet 
                   customer needs through new 
                   product offerings, they may 
                   also pose challenges to Nationwide's 
                   products, systems and pricing, 
                   and disrupt how financial 
                   services currently operate. 
                   Changes in the competitive 
                   environment are expected to 
                   continue as existing or new 
                   competitors launch propositions 
                   utilising Open Banking technologies 
                   and enhance existing service 
                   offerings through artificial 
                   intelligence, machine learning 
                   and other product innovation. 
                 ===========================================================  ============================================================ 
  Geopolitical    Nationwide is inherently exposed                             Nationwide is: 
      and         to a downturn in macro-economic                               *    Monitoring key economic factors for signs of 
 macro-economic   conditions which can impact                                        increasing risk or environmental developments 
  environment     customer affordability, credit 
                  losses and the availability 
                  and cost of financial resources.                              *    Undertaking regular assessments of how economic 
                                                                                     stresses may impact its business model 
                  Numerous factors are expected 
                  to impact the geopolitical 
                  and macro-economic environment                                *    Continuing Board review of key developments including 
                  over the coming year. These                                        Brexit, geopolitical tensions, European and domestic 
                  include:                                                           political changes. 
                   *    Brexit - whilst the basis of a transition deal is in 
                        place, uncertainty remains over the terms of the UK' 
                  s 
                        exit from the EU. Whilst Nationwide's business model 
                        means the Society has limited direct exposure to the 
                        EU, depending upon the shape of the deal, Nationwide 
                        may be exposed to secondary impacts 
 
 
                   *    Economic conditions and policy - when adjusted for 
                        inflation, wages growth is negligible and 
                        productivity remains persistently low. When coupled 
                        with the withdrawal of some monetary stimulus, 
                        customer affordability could be affected 
 
 
                   *    Geopolitical tensions - there remain significant 
                        tensions in the geopolitical environment which have 
                        the potential to create headwinds for the UK economy 
                  . 
                 ===========================================================  ============================================================ 
 

Credit risk

Credit risk is the risk of loss as a result of a member, customer or counterparty failing to meet their financial obligations. Credit risk also encompasses refinance risk and concentration risk. Refinance risk is the risk of loss arising when a repayment of a loan or other financial product occurs later than originally anticipated.

Nationwide manages credit risk for each of the following portfolios:

 
Portfolio              Definition 
Residential mortgages  Loans secured on residential property 
                       ============================================================ 
Consumer banking       Unsecured lending including current account overdrafts, 
                        personal loans and credit cards 
                       ============================================================ 
Commercial and         Loans to registered social landlords, loans made 
 other lending          under the Private Finance Initiative and commercial 
                        real estate lending. Also includes deferred consideration 
                        and collateral balances to support repurchase transactions. 
                       ============================================================ 
Treasury               Treasury liquidity, derivatives and discretionary 
                        portfolios 
                       ============================================================ 
 

Maximum exposure to credit risk

Credit risk largely arises from exposure to loans and advances to customers, which account for 85.2% (2017: 85.9%) of Nationwide's total credit risk exposure. Within this, exposure relates primarily to residential mortgages, which account for 92.5% (2017: 91.4%) of total loans and advances to customers and which comprise high quality assets with low occurrences of arrears and possessions. Residential mortgage exposures have increased during the year, driven by Nationwide's continued support for first time buyers which has contributed to the GBP6 billion growth in prime mortgage balances in the year.

In addition to loans and advances to customers, Nationwide is exposed to credit risk on all other financial assets. For financial assets recognised on the balance sheet, the maximum exposure to credit risk represents the balance sheet carrying value after allowance for impairment. For off-balance sheet guarantees, the maximum exposure is the maximum amount that Nationwide would have to pay if the guarantees were to be called upon. For loan commitments and other credit related commitments that are irrevocable over the life of the respective facilities, the maximum exposure is the full amount of the committed facilities.

Nationwide's maximum exposure to credit risk has risen from GBP234 billion to GBP240 billion, reflecting the growth in residential mortgage loans.

 
Maximum exposure to                                              2018 
 credit risk 
                              Gross  Less: Impairment  Carrying  Commitments         Maximum      % of total 
                           balances        provisions     value     (note i)          credit          credit 
                                                                               risk exposure   risk exposure 
(Audited)                      GBPm              GBPm      GBPm         GBPm            GBPm               % 
------------------------  ---------  ----------------  --------  -----------  --------------  -------------- 
Cash                         14,361                 -    14,361            -          14,361               6 
Loans and advances to 
 banks                        3,422                 -     3,422          101           3,523               1 
Investment securities 
 - Available for sale        11,926                 -    11,926            -          11,926               5 
Investment securities 
 - Held to maturity           1,120                 -     1,120          700           1,820               1 
Derivative financial 
 instruments                  4,121                 -     4,121            -           4,121               2 
Fair value adjustment 
 for portfolio hedged 
 risk (note ii)               (109)                 -     (109)            -           (109)               - 
                             34,841                 -    34,841          801          35,642              15 
 
Loans and advances to 
 customers: 
  Residential mortgages     177,299             (145)   177,154       12,204         189,358              79 
  Consumer banking            4,107             (298)     3,809           42           3,851               1 
  Commercial and other 
   lending 
   (notes ii and iii)        10,716              (15)    10,701          842          11,543               5 
                            192,122             (458)   191,664       13,088         204,752              85 
 
Total                       226,963             (458)   226,505       13,889         240,394             100 
------------------------  ---------  ----------------  --------  -----------  --------------  -------------- 
 

Credit risk (continued)

 
Maximum exposure to credit                                       2017 
 risk 
                                 Gross  Less: Impairment  Carrying  Commitments         Maximum       % of 
                              balances        provisions     value     (note i)          credit      total 
                                                                                  risk exposure     credit 
                                                                                                      risk 
                                                                                                  exposure 
(Audited)                         GBPm              GBPm      GBPm         GBPm            GBPm          % 
---------------------------  ---------  ----------------  --------  -----------  --------------  --------- 
Cash                            13,017                 -    13,017            -          13,017          6 
Loans and advances to 
 banks                           2,587                 -     2,587          115           2,702          1 
Investment securities 
 - Available for sale 
 (note iv)                       9,831                 -     9,831            -           9,831          4 
Investment securities 
 - Held to maturity                  -                 -         -        1,774           1,774          1 
Derivative financial 
 instruments                     5,043                 -     5,043            -           5,043          2 
Fair value adjustment 
 for portfolio hedged 
 risk (note ii)                    746                 -       746            -             746          - 
                                31,224                 -    31,224        1,889          33,113         14 
 
Loans and advances to 
 customers: 
  Residential mortgages        171,263             (144)   171,119       12,589         183,708         78 
  Consumer banking               3,949             (269)     3,680           26           3,706          2 
  Commercial and other 
   lending 
   (notes ii and iii)           12,597              (25)    12,572          926          13,498          6 
                               187,809             (438)   187,371       13,541         200,912         86 
 
Total                          219,033             (438)   218,595       15,430         234,025        100 
---------------------------  ---------  ----------------  --------  -----------  --------------  --------- 
 

Notes:

i. In addition to the amounts shown above, Nationwide has, as part of its retail operations, revocable commitments of GBP9,517 million (2017: GBP9,202 million) in respect of credit card and overdraft facilities. These commitments represent agreements to lend in the future, subject to certain considerations. Such commitments are cancellable by Nationwide, subject to notice requirements, and given their nature are not expected to be drawn down to the full level of exposure.

ii. The fair value adjustment for portfolio hedged risk and the fair value adjustment for micro hedged risk (included within the carrying value of loans for the commercial lending portfolio) represent hedge accounting adjustments. They are indirectly exposed to credit risk through the relationship with the underlying loans covered by Nationwide's hedging programmes.

iii. Commercial and other lending includes deferred consideration relating to an investment in Visa Inc and collateral balances to support repurchase transactions.

   iv.    Comparatives have been restated as detailed in note 2 of the financial statements. 

Credit risk (continued)

Movements in impaired loans by credit risk segment

The table below shows the movements during the year of all loans classified as impaired. The balance shown represents the entire financial asset rather than just the overdue elements.

 
Movements in impaired            Prime  Specialist  Consumer  Commercial  Total 
 loan balances               mortgages   mortgages   banking   and other 
                                                                 lending 
(Audited)                         GBPm        GBPm      GBPm        GBPm   GBPm 
--------------------------  ----------  ----------  --------  ----------  ----- 
At 5 April 2017                    372         401       233          45  1,051 
Classified as impaired 
 during the year                   310         343       125          24    802 
Transferred from impaired 
 to unimpaired                   (285)       (337)      (23)         (5)  (650) 
Amounts written off               (17)        (38)      (78)        (22)  (155) 
Repayments                         (7)           -      (11)        (12)   (30) 
--------------------------  ----------  ----------  --------  ----------  ----- 
At 4 April 2018                    373         369       246          30  1,018 
--------------------------  ----------  ----------  --------  ----------  ----- 
 
 
Movements in impaired            Prime  Specialist  Consumer  Commercial  Total 
 loan balances               mortgages   mortgages   banking   and other 
                                                                 lending 
(Audited)                         GBPm        GBPm      GBPm        GBPm   GBPm 
--------------------------  ----------  ----------  --------  ----------  ----- 
At 5 April 2016                    366         412       260         176  1,214 
Classified as impaired 
 during the year                   323         358       110           6    797 
Transferred from impaired 
 to unimpaired                   (298)       (333)      (44)        (29)  (704) 
Amounts written off               (14)        (37)      (92)       (105)  (248) 
Repayments                         (5)           1       (1)         (3)    (8) 
--------------------------  ----------  ----------  --------  ----------  ----- 
At 4 April 2017                    372         401       233          45  1,051 
--------------------------  ----------  ----------  --------  ----------  ----- 
 

Note:

Loans that were classified as impaired and loans that have transferred into or out of the impaired classification are based on the relevant status at each month end, when compared to the previous month end.

Credit risk - Residential mortgages

Summary

Nationwide's residential mortgages include both prime and specialist loans. Prime residential mortgages are mainly Nationwide-branded advances made through the branch network and intermediary channels. Specialist lending consists of buy to let mortgages originated under The Mortgage Works (UK) plc (TMW) brand.

Nationwide is committed to helping people become homeowners and continues to actively support first time buyers. New lending in the prime portfolio has seen the residential mortgage exposure grow from GBP171 billion to GBP177 billion over the year, with new lending to first time buyers, at GBP11.8 billion, increasing to 38% (2017: 36%) of all new lending. Nationwide continues to operate with a commitment to responsible lending with a focus on championing good conduct and fair outcomes.

Whilst the average LTV of new lending has remained stable at 71%, increased new lending to first time buyers, at higher LTVs, has resulted in a rise in the proportion of the portfolio with an LTV above 80% to 11.2% (2017: 9.6%). The average indexed LTV across the combined residential mortgage portfolio has increased slightly from 55% to 56%.

The proportion of lending made to the buy to let segment reduced over the year to 11% (2017: 14%). TMW remains a top tier BTL lender and uses this presence and influence in the market to drive improving standards across the industry, providing expertise, opinion and innovation for the benefit of the private rental sector, supporting both landlords and tenants. Through TMW, Nationwide is supporting portfolio landlords, with four or more properties, has expanded into 80% LTV lending and is piloting lending to limited companies.

The proportion of loans in arrears has reduced slightly to 1.5% (2017: 1.6%) and arrears levels remain low across prime and specialist lending, reflecting the favourable economic conditions and low interest rate environment, supported by robust credit assessment and affordability controls at the point of lending, and proactive engagement with borrowers. The proportion of loans more than three months in arrears reduced slightly to 0.43% and is significantly below the UK Finance (UKF) average of 0.81%. Whilst there are no signs of deterioration in the portfolio, with the immediate outlook for the UK being less certain and the buy to let market facing increased costs and potentially less investor demand, the expectation is for a gradual rise in arrears from these low levels.

The provision balance for residential mortgages has remained broadly stable at GBP145 million (2017: GBP144 million) and provision coverage on non-performing balances is unchanged at 5.3%.

Lending and new business

The table below summarises the residential mortgages portfolios:

 
Residential mortgage lending       2018          2017 
(Audited)                         GBPm    %     GBPm    % 
-----------------------------  -------  ---  -------  --- 
Prime                          144,049   81  138,004   81 
 
Specialist: 
  Buy to let                    30,438   18   30,087   18 
  Self-certified                 1,823    1    2,071    1 
  Near prime                       705    -      784    - 
  Sub prime                        284    -      317    - 
-----------------------------  -------  ---  -------  --- 
                                33,250   19   33,259   19 
 
Total residential mortgages    177,299  100  171,263  100 
-----------------------------  -------  ---  -------  --- 
 

Note:

Self-certified, near prime and sub prime lending were discontinued in 2009.

Credit risk - Residential mortgages (continued)

 
Distribution of new business by borrower type   2018  2017 
 (by value) 
                                                   %     % 
----------------------------------------------  ----  ---- 
Prime: 
  Home movers                                     29    30 
  First time buyers                               38    36 
  Remortgagers                                    21    19 
  Other                                            1     1 
----------------------------------------------  ----  ---- 
Total prime                                       89    86 
 
Specialist: 
  Buy to let new purchases                         2     3 
  Buy to let remortgagers                          9    11 
----------------------------------------------  ----  ---- 
Total specialist                                  11    14 
 
Total new business                               100   100 
----------------------------------------------  ----  ---- 
 

Note:

All new business measures exclude further advances and product switchers.

In October 2014, the Financial Policy Committee (FPC) introduced a 15% limit on the proportion of new lending for residential mortgages, excluding buy to let, that may be written at income multiples of 4.5 and above. The proportion of new lending at income multiples of 4.5 or higher was 8.3% in the year (2017: 10.6%). This is closely monitored and controlled to remain within risk appetite.

Credit risk

Residential mortgage lending continues to have a low risk profile as demonstrated by a low level of arrears compared to the industry average. The residential mortgages portfolio comprises many relatively small loans which are broadly homogenous, have low volatility of credit risk outcomes and are diversified in terms of the UK market and geographic segments.

LTV and credit risk concentration

LTV is calculated by weighting the borrower level LTV by the individual loan balance to arrive at an average LTV. This approach is considered to most appropriately reflect the exposure at risk.

 
Average LTV of loan stock   2018  2017 
-------------------------- 
                               %     % 
--------------------------  ----  ---- 
Prime                         55    54 
Specialist                    58    59 
--------------------------  ----  ---- 
Group                         56    55 
--------------------------  ----  ---- 
 
 
Average LTV of new business   2018  2017 
---------------------------- 
                                 %     % 
----------------------------  ----  ---- 
Prime                           72    72 
Specialist (buy to let)         61    62 
----------------------------  ----  ---- 
Group                           71    71 
----------------------------  ----  ---- 
 

Note:

The LTV of new business excludes further advances and product switchers.

Credit risk - Residential mortgages (continued)

 
LTV distribution of new business  2018  2017 
-------------------------------- 
                                     %     % 
--------------------------------  ----  ---- 
0% to 60%                           26    26 
60% to 75%                          30    31 
75% to 80%                           9     9 
80% to 85%                          14    14 
85% to 90%                          18    17 
90% to 95%                           3     3 
Over 95%                             -     - 
--------------------------------  ----  ---- 
Total                              100   100 
--------------------------------  ----  ---- 
 

The maximum LTV for new prime residential customers is 95%. The proportion of new lending greater than 80% LTV has increased to 35% (2017: 34%) in part as a result of the strategy to continue to support first time buyers.

Geographical concentration

 
Residential               Greater   Central  Northern     South     South  Scotland  Wales  Northern    Total 
 mortgage balances         London   England   England      East      West                    Ireland 
 by LTV and region                                      England   England 
 (Audited) 
2018                         GBPm      GBPm      GBPm      GBPm      GBPm      GBPm   GBPm      GBPm     GBPm      % 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 
Performing loans 
Fully collateralised 
LTV ratio: 
  Up to 50%                26,771    10,392     6,896     8,727     5,820     2,895  1,383       925   63,809 
  50% to 60%               11,496     5,932     4,101     4,502     3,240     1,612    799       389   32,071 
  60% to 70%                9,006     6,807     6,136     3,678     3,304     2,375  1,271       392   32,969 
  70% to 80%                6,441     4,944     5,568     2,809     2,414     2,495  1,098       403   26,172 
  80% to 90%                4,987     2,817     3,386     1,974     1,592     1,453    675       274   17,158 
  90% to 100%                 506       319       452       306       172       283     63        83    2,184 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
                           59,207    31,211    26,539    21,996    16,542    11,113  5,289     2,466  174,363   98.4 
 
Not fully collateralised 
  Over 100% LTV 
   (A)                          4         4        20         2         3        11      2       169      215    0.1 
  Collateral value 
   on A                         3         3        17         2         2        11      2       144      184 
  Negative equity 
   on A                         1         1         3         -         1         -      -        25       31 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
 
Total performing 
 loans                     59,211    31,215    26,559    21,998    16,545    11,124  5,291     2,635  174,578   98.5 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 
Non-performing 
 loans 
Fully collateralised 
LTV ratio: 
  Up to 50%                   489       162       112       122        70        39     23        28    1,045 
  50% to 60%                  199       100        82        70        44        31     15        11      552 
  60% to 70%                   78       109       116        60        52        37     22        11      485 
  70% to 80%                   30        79       100        26        31        39     19        10      334 
  80% to 90%                   13        32        84         8         6        21     16         8      188 
  90% to 100%                   4         3        36         3         1         9      7         8       71 
                              813       485       530       289       204       176    102        76    2,675    1.5 
 
Not fully collateralised 
  Over 100% LTV 
   (B)                          -         1         8         -         -         2      -        35       46      - 
  Collateral value 
   on B                         -         1         8         -         -         2      -        28       39 
  Negative equity 
   on B                         -         -         -         -         -         -      -         7        7 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
 
Total non-performing 
 loans                        813       486       538       289       204       178    102       111    2,721    1.5 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 
Total residential 
 mortgages                 60,024    31,701    27,097    22,287    16,749    11,302  5,393     2,746  177,299  100.0 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 
Geographical 
 concentrations               34%       18%       15%       13%        9%        6%     3%        2%     100% 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 

Credit risk - Residential mortgages (continued)

 
Residential               Greater   Central  Northern     South     South  Scotland  Wales  Northern    Total 
 mortgage balances         London   England   England      East      West                    Ireland 
 by LTV and region                                      England   England 
 (Audited) 
2017                         GBPm      GBPm      GBPm      GBPm      GBPm      GBPm   GBPm      GBPm     GBPm      % 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 
Performing loans 
Fully collateralised 
LTV ratio: 
  Up to 50%                28,493     9,737     6,361     8,783     5,630     2,915  1,208       833   63,960 
  50% to 60%               11,822     5,612     3,748     4,637     3,141     1,649    681       357   31,647 
  60% to 70%                8,659     6,888     5,737     3,852     3,426     2,366    972       395   32,295 
  70% to 80%                5,169     4,905     5,897     2,216     2,198     2,619  1,296       352   24,652 
  80% to 90%                3,084     2,483     3,304     1,314     1,207     1,285    707       324   13,708 
  90% to 100%                 288       237       699       132       102       157    233       140    1,988 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
                           57,515    29,862    25,746    20,934    15,704    10,991  5,097     2,401  168,250   98.2 
 
Not fully collateralised 
  LTV more than 
   100% (A)                     5         6        40         2         3        16      8       239      319    0.2 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
  Collateral value 
   on A                         4         5        35         1         2        15      8       199      269 
  Negative equity 
   on A                         1         1         5         1         1         1      -        40       50 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
 
Total performing 
 loans                     57,520    29,868    25,786    20,936    15,707    11,007  5,105     2,640  168,569   98.4 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 
Non-performing 
 loans 
Fully collateralised 
LTV ratio: 
  Up to 50%                   504       153       100       120        66        40     20        25    1,028 
  50% to 60%                  192        98        69        69        41        28     12        11      520 
  60% to 70%                   69       105       107        58        49        42     17        12      459 
  70% to 80%                   17        94       105        21        32        36     24        10      339 
  80% to 90%                    8        42        86         6         6        18     15        11      192 
  90% to 100%                   1         7        53         -         1         7     14         7       90 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
                              791       499       520       274       195       171    102        76    2,628    1.6 
 
Not fully collateralised 
  LTV more than 
   100% (B)                     -         1        12         -         -         2      3        48       66      - 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
  Collateral value 
   on B                         -         1        11         -         -         2      3        38       55 
  Negative equity 
   on B                         -         -         1         -         -         -      -        10       11 
                          -------  --------  --------  --------  --------  --------  -----  --------  ------- 
 
Total non-performing 
 loans                        791       500       532       274       195       173    105       124    2,694    1.6 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 
Total residential 
 mortgages                 58,311    30,368    26,318    21,210    15,902    11,180  5,210     2,764  171,263  100.0 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 
Geographical 
 concentrations               34%       18%       15%       12%        9%        7%     3%        2%     100% 
------------------------  -------  --------  --------  --------  --------  --------  -----  --------  -------  ----- 
 

Over the year, the geographical distribution across the UK has remained stable.

The value of partially collateralised non-performing loans has reduced to GBP46 million (2017: GBP66 million), primarily reflecting the growth in house prices.

During the year the proportion of loan balances with an LTV greater than 80% has increased to 11.2% (2017: 9.6%) reflecting the new lending and support for first time buyers.

Credit risk - Residential mortgages (continued)

Arrears

The methodology for calculating mortgage arrears is based on the UK Finance (UKF) definition of arrears, where months in arrears is determined by dividing the arrears balance outstanding by the latest contractual payment.

 
Number of cases more than 3 months in arrears   2018  2017 
 as % of total book 
---------------------------------------------- 
                                                   %     % 
----------------------------------------------  ----  ---- 
Prime                                           0.34  0.36 
Specialist                                      0.83  0.89 
----------------------------------------------  ----  ---- 
Total                                           0.43  0.45 
----------------------------------------------  ----  ---- 
 
UKF industry average                            0.81  0.91 
----------------------------------------------  ----  ---- 
 

Favourable economic conditions, including a continued low interest rate environment, have resulted in the arrears performance of both the prime and specialist mortgage portfolios reaching a level where any future changes are more likely to be gradual upward movements rather than further falls. The combined arrears rate of 0.43% was approximately half of the UKF industry average rate of 0.81%.

Impaired loans

Impaired and non-performing loans are identified primarily by arrears status. Impaired accounts are defined as those greater than three months in arrears and include accounts subject to possession. Non-performing accounts include:

   --      all impaired loans; 

-- loans which are past due but not impaired, including any loan where a payment due is received late or missed; and

   --      past term interest only loans which have gone into litigation. 

The non-performing loan amount represents the entire loan balance rather than just the payment overdue.

Impairment provisions are held in relation to both the performing and non-performing segments of the residential mortgage portfolio. Provisions reflect losses which have been incurred at the balance sheet date, based on objective evidence. Individual impairment provisions are assigned to accounts in possession and a collective provision is assigned to all other accounts. For currently performing loans, the provision reflects losses arising from impairment events that have occurred within the portfolio but are not identifiable at the reporting date.

Credit risk - Residential mortgages (continued)

 
Residential mortgages by payment status                         2018 
                                                   Prime  Specialist    Total 
(Audited)                                           GBPm        GBPm     GBPm     % 
-----------------------------------------------  -------  ----------  -------  ---- 
Performing: 
  Neither past due nor impaired                  142,382      32,196  174,578  98.5 
 
Non-performing: 
  Past due up to 3 months                          1,294         685    1,979   1.1 
 
    Impaired: 
  Past due 3 to 6 months                             162         159      321   0.2 
  Past due 6 to 12 months                            113         110      223   0.1 
  Past due over 12 months                             89          76      165   0.1 
  Litigations (past term interest only)                1           1        2     - 
  Possessions                                          8          23       31     - 
-----------------------------------------------  -------  ----------  -------  ---- 
Total non-performing loans                         1,667       1,054    2,721   1.5 
 
Total residential mortgages                      144,049      33,250  177,299   100 
-----------------------------------------------  -------  ----------  -------  ---- 
 
Non-performing loans as a % of total 
 residential mortgages                              1.2%        3.2%     1.5% 
Impairment provisions (GBPm)                          36         109      145 
Impairment provisions as a % of non-performing 
 balances                                           2.2%       10.3%     5.3% 
Impairment provisions as a % of total 
 residential mortgages                             0.02%       0.33%    0.08% 
-----------------------------------------------  -------  ----------  -------  ---- 
 
 
Residential mortgages by payment status                         2017 
                                                   Prime  Specialist    Total 
(Audited)                                           GBPm        GBPm     GBPm      % 
-----------------------------------------------  -------  ----------  -------  ----- 
Performing: 
  Neither past due nor impaired                  136,374      32,195  168,569   98.4 
 
Non-performing: 
  Past due up to 3 months                          1,258         663    1,921    1.1 
 
    Impaired: 
  Past due 3 to 6 months                             156         173      329    0.2 
  Past due 6 to 12 months                            117         118      235    0.2 
  Past due over 12 months                             91          91      182    0.1 
  Litigations (past term interest only)                -           1        1      - 
  Possessions                                          8          18       26      - 
-----------------------------------------------  -------  ----------  -------  ----- 
Total non-performing loans                         1,630       1,064    2,694    1.6 
 
Total residential mortgages                      138,004      33,259  171,263  100.0 
-----------------------------------------------  -------  ----------  -------  ----- 
 
Non-performing loans as a % of total 
 residential mortgages                              1.2%        3.2%     1.6% 
Impairment provisions (GBPm)                          34         110      144 
Impairment provisions as a % of non-performing 
 balances                                           2.1%       10.3%     5.3% 
Impairment provisions as a % of total 
 residential mortgages                             0.02%       0.33%    0.08% 
-----------------------------------------------  -------  ----------  -------  ----- 
 

Mortgage portfolios at 4 April 2018 included 1,634 mortgage accounts (2017: 1,674), including those in possession, where payments were more than 12 months in arrears. The total principal outstanding in these cases was GBP182 million (2017: GBP195 million). The total value of arrears in these cases was GBP22 million (2017: GBP20 million) or 0.01% (2017: 0.01%) of total mortgage balances.

Credit risk - Residential mortgages (continued)

 
Impairment losses for the year   2018  2017 
(Audited)                        GBPm  GBPm 
-------------------------------  ----  ---- 
Prime                               3    11 
Specialist                          8    47 
Total                              11    58 
-------------------------------  ----  ---- 
 

Note:

Impairment losses represent the amount charged through the profit and loss account, rather than amounts written off during the year.

Possessions

 
Number of properties in possession           2018                  2017 
 as % of total book 
----------------------------------- 
                                             Number     %          Number     % 
                                      of properties         of properties 
-----------------------------------  --------------  ----  --------------  ---- 
Prime                                           108  0.01              89  0.01 
Specialist                                      150  0.05             136  0.05 
-----------------------------------  --------------  ----  --------------  ---- 
Total                                           258  0.02             225  0.01 
-----------------------------------  --------------  ----  --------------  ---- 
 
UKF industry average                                 0.03                  0.03 
-----------------------------------  --------------  ----  --------------  ---- 
 

Repossessions as a percentage of the total book have remained stable.

Interest only mortgages

Nationwide does not offer any new advances for prime residential mortgages on an interest only basis. However, there are historical balances which were originally advanced as interest only mortgages or where a change in terms to an interest only basis was agreed (this option was withdrawn in 2012). Maturities on interest only mortgages are managed closely, engaging regularly with borrowers to ensure the loan is redeemed or to agree a strategy for repayment.

The majority of the specialist portfolio comprises buy to let loans, of which approximately 80% are advanced on an interest only basis.

 
Interest only       Term expired  Due within    Due after    Due after    Due after   Total    % of 
 mortgages -              (still    one year     one year    two years    more than           total 
 term to maturity          open)               and before   and before   five years            book 
                                                two years   five years 
2018                        GBPm        GBPm         GBPm         GBPm         GBPm    GBPm       % 
------------------  ------------  ----------  -----------  -----------  -----------  ------  ------ 
Prime                         54         331          366        1,577       11,271  13,599     9.4 
Specialist                   126         173          213        1,305       27,795  29,612    89.1 
------------------  ------------  ----------  -----------  -----------  -----------  ------  ------ 
Total                        180         504          579        2,882       39,066  43,211    24.4 
------------------  ------------  ----------  -----------  -----------  -----------  ------  ------ 
 
 
Interest only             Term  Due within    Due after    Due after    Due after   Total    % of 
 mortgages             expired    one year     one year    two years    more than           total 
 - term to maturity     (still               and before   and before   five years            book 
                         open)                two years   five years 
2017                      GBPm        GBPm         GBPm         GBPm         GBPm    GBPm       % 
--------------------  --------  ----------  -----------  -----------  -----------  ------  ------ 
Prime                       64         337          444        1,636       13,604  16,085    11.7 
Specialist                 104         202          216        1,173       28,037  29,732    89.4 
--------------------  --------  ----------  -----------  -----------  -----------  ------  ------ 
Total                      168         539          660        2,809       41,641  45,817    26.8 
--------------------  --------  ----------  -----------  -----------  -----------  ------  ------ 
 

Interest only loans that are 'term expired (still open)' are, unless otherwise in arrears, considered to be performing for six months, pending renegotiation of the facility. After six months, if not in litigation, the loans are classified as forborne.

Credit risk - Consumer banking

Summary

The consumer banking portfolio comprises balances on unsecured retail banking products, specifically overdrawn current accounts, personal loans and credit cards. Total balances across these portfolios have grown by 4 % to GBP4,107 million during the period (2017: GBP3,949 million).

Nationwide is aware of the pressure that some of our members will be under, with increasing levels of household debt. We continue to operate with a commitment to responsible lending and a focus on championing good conduct and fair outcomes.

The quality of the unsecured portfolios has remained strong, benefiting from proactive risk management practices and continued low interest rates. Total non-performing balances (excluding charged off accounts) as a proportion of total balances have remained stable over the year at 4%.

Impairment provisions are held against both performing and non-performing segments of the consumer banking portfolio. Provision balances have increased in the year, largely due to updates to provision assumptions to reflect the current economic conditions. Across the consumer banking portfolios this has led to a 3% increase in provision coverage as a percentage of total non-performing balances from 86% to 89%.

 
Consumer banking balances       2018        2017 
(Audited)                     GBPm    %   GBPm    % 
---------------------------  -----  ---  -----  --- 
Overdrawn current accounts     277    7    261    7 
Personal loans               2,031   49  1,957   49 
Credit cards                 1,799   44  1,731   44 
---------------------------  -----  ---  -----  --- 
Total consumer banking       4,107  100  3,949  100 
---------------------------  -----  ---  -----  --- 
 

Credit risk

Impaired accounts

Credit risk on the consumer banking portfolios is primarily monitored and reported based on arrears status. Impaired accounts are those greater than three months in arrears or which have individual provisions raised against them. Non-performing accounts comprise all impaired accounts as well as accounts where a payment due is received late or missed. This includes overdrawn accounts with balances in excess of the agreed limit. The non-performing loan amount represents the entire loan rather than just the payment overdue.

The performance of the portfolios is closely monitored, with impairment provisions held for both the performing and non-performing segments of the consumer banking portfolio. Impairment provisions reflect estimated losses which have been incurred at the balance sheet date, based on objective evidence. For performing loans, the impairment provision reflects the assessment of losses arising from events that have occurred but which have not been specifically identified at the reporting date.

Credit risk - Consumer banking (continued)

 
Consumer banking by payment due                       2018 
 status 
                                     Overdrawn  Personal  Credit  Total 
                                       current     loans   cards 
                                      accounts 
(Audited)                                 GBPm      GBPm    GBPm   GBPm    % 
-----------------------------------  ---------  --------  ------  -----  --- 
Performing: 
  Neither past due nor impaired            235     1,882   1,656  3,773   92 
 
Non-performing: 
  Past due up to 3 months                   12        43      33     88 
  Impaired: 
  Past due 3 to 6 months                     4        13      11     28 
  Past due 6 to 12 months                    3        12       2     17 
  Past due over 12 months                    3        13       -     16 
-----------------------------------  ---------  --------  ------  ----- 
                                            22        81      46    149    4 
 
Charged off (note i)                        20        68      97    185    4 
-----------------------------------  ---------  --------  ------  ----- 
Total non-performing                        42       149     143    334 
 
Total consumer banking lending             277     2,031   1,799  4,107  100 
-----------------------------------  ---------  --------  ------  -----  --- 
 
Non-performing loans as % of total 
 (excluding charged off balances)           9%        4%      3%     4% 
 
Impairment provisions excluding 
 charged off balances (GBPm)                17        56      50    123 
Impairment provisions on charged 
 off balances (GBPm)                        19        65      91    175 
-----------------------------------  ---------  --------  ------  ----- 
Total impairment provisions                 36       121     141    298 
 
Impairment provisions as a % of 
 non-performing loans (including 
 charged off balances)                     86%       81%     99%    89% 
Impairment provisions as % of 
 total balances                            13%        6%      8%     7% 
-----------------------------------  ---------  --------  ------  -----  --- 
 

Credit risk - Consumer banking (continued)

 
Consumer banking by payment due                        2017 
 status 
                                      Overdrawn  Personal  Credit  Total 
                                        current     loans   cards 
                                       accounts 
(Audited)                                  GBPm      GBPm    GBPm   GBPm    % 
------------------------------------  ---------  --------  ------  -----  --- 
Performing: 
  Neither past due nor impaired             225     1,822   1,591  3,638   92 
 
Non-performing: 
  Past due up to 3 months                    12        38      28     78 
  Impaired: 
  Past due 3 to 6 months                      4        10      12     26 
  Past due 6 to 12 months                     3        11       2     16 
  Past due over 12 months                     3        14       -     17 
------------------------------------  ---------  --------  ------  ----- 
                                             22        73      42    137    4 
 
Charged off (note i)                         14        62      98    174    4 
------------------------------------  ---------  --------  ------  ----- 
Total non-performing                         36       135     140    311 
 
Total consumer banking lending              261     1,957   1,731  3,949  100 
------------------------------------  ---------  --------  ------  -----  --- 
 
Non-performing loans as % of 
 total (excluding charged off 
 balances)                                   9%        4%      3%     4% 
 
Impairment provisions excluding 
 charged off balances                        15        48      42    105 
Impairment provisions on charged 
 off balances                                13        60      91    164 
------------------------------------  ---------  --------  ------  ----- 
Total impairment provisions                  28       108     133    269 
 
Impairment provisions as a % 
 of non-performing loans (including 
 charged off balances)                      78%       80%     95%    86% 
Impairment provisions as % of 
 total balances                             11%        6%      8%     7% 
------------------------------------  ---------  --------  ------  -----  --- 
 

Note:

i. Charged off balances relate to accounts which are closed to future transactions and are held on the balance sheet for an extended period (up to 36 months, depending on the product) whilst recovery procedures take place.

Total non-performing balances (excluding charged off accounts) have increased by 9% to GBP149 million (2017: GBP137 million), driven by small increases in early arrears (past due up to three months) on the personal loan and credit card portfolios. However, as the portfolios have continued to grow over recent periods, the non-performing balances, as a percentage of the total consumer banking lending, have remained stable at 4%.

 
Impairment losses for the year   Overdrawn  Personal  Credit  Total 
                                   current     loans   cards 
                                  accounts 
(Audited)                             GBPm      GBPm    GBPm   GBPm 
-------------------------------  ---------  --------  ------  ----- 
Year to 4 April 2018                    15        36      46     97 
Year to 4 April 2017                    12        28      38     78 
-------------------------------  ---------  --------  ------  ----- 
 

Note:

Impairment losses represent the amount charged through the profit and loss account, rather than amounts written off during the year.

Impairment losses have increased in the year, driven by both growth in balances and updated provision assumptions to reflect the current economic climate.

Credit risk - Commercial and other lending

Summary

The commercial and other lending portfolio comprises the following:

 
Commercial and other lending balances       2018         2017 
--------------------------------------- 
                                           GBPm    %    GBPm    % 
---------------------------------------  ------  ---  ------  --- 
Registered social landlords (note 
 i)                                       6,820   71   7,546   67 
Commercial real estate (CRE)              1,868   20   2,568   23 
Project Finance (note ii)                   906    9   1,096   10 
---------------------------------------  ------  ---  ------  --- 
Total commercial lending                  9,594  100  11,210  100 
Fair value adjustment for micro hedged 
 risk (note iii)                          1,043        1,370 
---------------------------------------  ------  ---  ------  --- 
Other lending                                79           17 
---------------------------------------  ------  ---  ------  --- 
Total                                    10,716       12,597 
---------------------------------------  ------  ---  ------  --- 
 

Notes:

   i.       Loans to registered social landlords are secured on residential property. 

ii. Loans advanced in relation to project finance are secured on cash flows from government or local authority backed contracts.

   iii.    Micro hedged risk relates to loans hedged on an individual basis. 

The strategy for the commercial lending portfolio continues to be to hold and actively manage to maturity in line with contractual terms.

The registered social landlord and project finance portfolios now amount to 80% (4 April 2017: 77%) of the commercial lending portfolio. This increase is due to the run-off of the CRE portfolio, which is subject to shorter maturity dates. Notwithstanding the reduction in CRE lending balances, the exposure remains well spread across sectors and geographic regions. The registered social landlord and project finance assets are fully performing, reflecting their long-term, lower risk nature.

Other lending comprises GBP71 million of collateral to support repurchase transactions with a central counterparty and GBP8 million of deferred consideration relating to an investment in Visa Inc.

Credit risk

Credit risk in the commercial loan portfolio is linked to arrears, the level of collateral to cover any loan balances and the availability of credit to refinance loans at contractual maturity. Nationwide adopts robust credit management policies and processes designed to recognise and manage the risks arising, or likely to arise, from the portfolio.

Credit risk in the CRE portfolio continues to reduce as the managed exit of this business continues.

The registered social landlord portfolio is risk rated using internal rating models with the major drivers being financial strength, independent viability assessment ratings provided by Homes England, and the type and size of the registered social landlord. The distribution of exposures is weighted more towards the stronger risk ratings and, against a backdrop of a long history of zero defaults, the risk profile of the portfolio remains low.

The project finance portfolio is secured against contractual cash flows from projects procured under the Private Finance Initiative rather than physical assets. The majority of loans are secured on projects which are now operational and benefiting from secure long-term cash flows, with one case, with a balance of GBP25 million, which has reverted to the construction phase.

Credit risk - Commercial and other lending (continued)

Loan to value

The following table shows the CRE portfolio split by LTV and region:

 
CRE lending balances by       London    Rest of  Total 
 LTV and region                              UK 
                                       (note i) 
2018                            GBPm       GBPm   GBPm    % 
----------------------------  ------  ---------  -----  --- 
Performing loans 
Fully collateralised 
LTV ratio (note ii): 
  Less than 25%                  257         54    311 
  25% to 50%                     691        241    932 
  51% to 75%                     297        222    519 
  76% to 90%                       9         40     49 
  91% to 100%                      -          4      4 
                              ------  ---------  ----- 
                               1,254        561  1,815   97 
 
Not fully collateralised: 
  Over 100% LTV (A)                -          1      1    - 
                              ------  ---------  ----- 
  Collateral value on A            -          -      - 
  Negative equity on A             -          1      1 
                              ------  ---------  ----- 
 
Total performing loans         1,254        562  1,816   97 
----------------------------  ------  ---------  -----  --- 
 
Non-performing loans 
Fully collateralised (note 
 iii) 
LTV ratio: 
  Less than 25%                    1          2      3 
  25% to 50%                      14          1     15 
  51% to 75%                       4         11     15 
  76% to 90%                       -          6      6 
  91% to 100%                      -          -      - 
                              ------  ---------  ----- 
                                  19         20     39    2 
 
Not fully collateralised 
  Over 100% LTV (B)                -         13     13    1 
                              ------  ---------  ----- 
  Collateral value on B            -          7      7 
  Negative equity on B (note 
   iv)                             -          6      6 
                              ------  ---------  ----- 
 
Total non-performing loans        19         33     52    3 
----------------------------  ------  ---------  -----  --- 
 
Total CRE loans                1,273        595  1,868  100 
----------------------------  ------  ---------  -----  --- 
 
Geographical concentration       68%        32%   100% 
----------------------------  ------  ---------  -----  --- 
 

Credit risk - Commercial and other lending (continued)

 
CRE lending balances by       London    Rest of  Total 
 LTV and region                              UK 
                                       (note i) 
2017                            GBPm       GBPm   GBPm    % 
----------------------------  ------  ---------  -----  --- 
Performing loans 
Fully collateralised 
LTV ratio (note ii) 
  Less than 25%                  217         57    274 
  25% to 50%                     702        537  1,239 
  51% to 75%                     466        427    893 
  76% to 90%                       8         63     71 
  91% to 100%                      1          9     10 
                              ------  ---------  ----- 
                               1,394      1,093  2,487   97 
 
Not fully collateralised 
  Over 100% LTV (A)                2          5      7    - 
                              ------  ---------  ----- 
  Collateral value on A            -          4      4 
  Negative equity on A             2          1      3 
                              ------  ---------  ----- 
 
Total performing loans         1,396      1,098  2,494   97 
----------------------------  ------  ---------  -----  --- 
 
Non-performing loans (note 
 iii) 
Fully collateralised 
LTV ratio: 
  Less than 25%                    1          -      1 
  25% to 50%                       9          5     14 
  51% to 75%                       8          5     13 
  76% to 90%                       -          3      3 
  91% to 100%                      3          7     10 
                              ------  ---------  ----- 
                                  21         20     41    2 
 
Not fully collateralised 
  Over 100% LTV (B)                1         32     33    1 
                              ------  ---------  ----- 
  Collateral value on B            -         20     20 
  Negative equity on B (note 
   iv)                             1         12     13 
                              ------  ---------  ----- 
 
Total non-performing loans        22         52     74    3 
----------------------------  ------  ---------  -----  --- 
 
Total CRE loans                1,418      1,150  2,568  100 
----------------------------  ------  ---------  -----  --- 
 
Geographical concentration       55%        45%   100% 
----------------------------  ------  ---------  -----  --- 
 

Notes:

   i.       Includes lending against collateral based in the Channel Islands. 

ii. The LTV ratio is calculated using the on-balance sheet carrying amount of the loan divided by the indexed value of the most recent independent external collateral valuation. The Investment Property Databank (IPD) monthly index is used.

iii. Non-performing loans include impaired loans and loans with arrears of less than three months which are not impaired.

   iv.    All non-performing loans with negative equity are impaired. 

Non-performing loans represent 3% of CRE balances (2017: 3%). The value of partially collateralised non-performing loans and the negative equity on collateral for non-performing loans have reduced, reflecting the improving book performance and managed exit activity.

Credit risk - Commercial and other lending (continued)

Credit risk concentrations

The geographic concentration for CRE lending balances is shown in the Loan to value tables above. The concentration to London has increased to 68% (2017 55%).

The CRE portfolio remains well spread across sectors as shown below:

 
CRE lending balances and impairment    2018   2017 
 provisions by type (note i) 
                                       GBPm   GBPm 
------------------------------------  -----  ----- 
Retail                                  400    812 
Office                                  376    472 
Residential                             837    986 
Industrial and warehouse                115    157 
Leisure and hotel                       120    127 
Other                                    20     14 
------------------------------------  -----  ----- 
Total CRE lending                     1,868  2,568 
------------------------------------  -----  ----- 
 
Impairment provision: 
Retail                                    2      7 
Office                                    1      3 
Residential                               5      6 
Industrial and warehouse                  -      1 
Leisure and hotel                         -      6 
Other                                     7      2 
------------------------------------  -----  ----- 
Total impairment provisions              15     25 
------------------------------------  -----  ----- 
 

Note:

i. A CRE loan may be secured on assets crossing different sectors; the balances are therefore attributed to the sector where the majority of the exposure arises. This can lead to recategorisations occurring between periods if the asset mix changes.

Arrears and impairment

Impairment provisions are held in relation to both the performing and non-performing segments of commercial lending and other lending. Provisions reflect estimated losses which have been incurred at the balance sheet date, based on objective evidence. Individual impairment provisions are assigned to facilities exhibiting signs of financial difficulty and a collective provision is assigned to all other accounts. For currently performing loans, the collective provision reflects losses arising from impairment events that have occurred within the portfolio but are not identifiable at the reporting date.

No losses have been experienced on the registered social landlord or project finance portfolios and there is no non-performance within these portfolios. As a result, impairment provisions are required only against the CRE portfolio.

The table below sets out the payment due status and impairment provisions for the CRE portfolio and other lending.

Credit risk - Commercial and other lending (continued)

 
CRE balances by payment due status              2018        2017 
------------------------------------------- 
                                              GBPm    %   GBPm    % 
-------------------------------------------  -----  ---  -----  --- 
Performing: 
  Neither past due nor impaired              1,816   97  2,494   97 
 
Non-performing: 
  Past due up to 3 months but not impaired 
   (note i)                                     22    1     29    1 
 
  Impaired (note ii): 
  Past due up to 3 months                        6    -     24    1 
  Past due 3 to 6 months                        11    1      1    - 
  Past due 6 to 12 months                        1    -      3    - 
  Past due over 12 months                       12    1     17    1 
  Possessions (note iii)                         -    -      -    - 
                                             -----  ---  -----  --- 
Total non-performing balances                   52    3     74    3 
 
Total                                        1,868  100  2,568  100 
-------------------------------------------  -----  ---  -----  --- 
 
Impairment provisions 
Individual                                      11   73     20   80 
Collective                                       4   27      5   20 
-------------------------------------------  -----  ---  -----  --- 
Total impairment provisions                     15  100     25  100 
-------------------------------------------  -----  ---  -----  --- 
 
Provision coverage ratios 
Individual provisions as % of impaired 
 balances                                            37          44 
Total provisions as % of non-performing 
 balances                                            29          34 
Total provisions as % of total gross 
 balances                                             1           1 
 
Estimated collateral: 
Against loans past due but not impaired         22  100     29  100 
Against impaired loans                          23   77     32   71 
-------------------------------------------  -----  ---  -----  --- 
Total collateral                                45   87     61   82 
-------------------------------------------  -----  ---  -----  --- 
 

Notes:

i. The status 'past due up to 3 months but not impaired' includes any asset where a payment due under strict contractual terms is received late or missed. The amount included is the entire financial asset rather than just the payment overdue.

ii. Impaired loans include those balances which are more than three months in arrears, or against which an individual provision is held.

iii. Possession balances represent loans for which Nationwide has taken ownership of security pending sale. Assets in possession are realised to derive the maximum benefit for all interested parties. Nationwide does not occupy or otherwise use for any purposes the repossessed assets.

 
Impairment reversal for the year for commercial   2018  2017 
 and other lending portfolio 
------------------------------------------------ 
                                                  GBPm  GBPm 
------------------------------------------------  ----  ---- 
Total                                              (1)   (5) 
------------------------------------------------  ----  ---- 
 

Note:

Impairment reversals represent the amount recognised through the profit and loss account, rather than amounts written off during the year.

Credit risk - Treasury assets

Summary

The treasury portfolio is held primarily for liquidity management and, in the case of derivatives, for market risk management. As at 4 April 2018 treasury assets represented 15.3% (2017: 13.7%) of total assets.

The net increase in the portfolio compared to the previous year is predominantly due to increased government bond holdings, and cash balances received under the Bank of England's Term Funding Scheme (TFS).

 
Treasury asset balances                2018    2017 
(Audited)                              GBPm    GBPm 
-----------------------------------  ------  ------ 
Cash                                 14,361  13,017 
Loans and advances to banks           3,422   2,587 
Investment securities                13,046   9,831 
-----------------------------------  ------  ------ 
Liquidity and investment portfolio   30,829  25,435 
Derivative assets                     4,121   5,043 
-----------------------------------  ------  ------ 
Total treasury portfolio             34,950  30,478 
-----------------------------------  ------  ------ 
 

Note:

Derivatives are classified as assets where their fair value is positive and liabilities where their fair value is negative. At 4 April 2018 derivative liabilities were GBP2,337 million (2017: GBP3,182 million).

In line with the Board's liquidity risk appetite, investment activity is restricted to high quality liquid securities comprising central bank reserves and highly rated debt securities issued by a limited range of governments, multilateral development banks ('supranationals') and government guaranteed agencies. In addition, cash is invested in highly rated liquid assets that are eligible for accessing central bank funding operations.

Liquidity portfolio assets are generally unsecured; however, reverse repos, asset-backed securities and similar instruments are secured by pools of financial assets. During the year, Nationwide disposed of its residual out of policy legacy assets (2017: GBP172 million). There are no exposures to emerging markets, hedge funds or credit default swaps.

Derivatives are used to reduce exposure to market risks but are not used for trading or speculative purposes.

Liquidity and investment portfolio

The liquidity and investment portfolio of GBP30,829 million (2017: GBP25,435 million) comprises liquid assets and other securities. The size of the portfolio reflects fluctuations in market prices, Nationwide's operational and strategic liquidity requirements and legacy asset disposals. An analysis of the balance sheet portfolios by asset class, credit rating and geographical location of the issuers is set out below.

 
Liquidity and investment portfolio           AAA   AA   A  Other   UK  US  Europe  Other 
 by credit rating (note i) 
2018                                   GBPm    %    %   %      %    %   %       %      % 
 (Audited) 
-----------------------------------  ------  ---  ---      -----  ---      ------  ----- 
Liquid assets: 
Cash and reserves at central 
 banks                               14,361    -  100   -      -  100   -       -      - 
Government bonds                      8,937   15   85   -      -   80   5      15      - 
Supranational bonds                     655   96    4   -      -    -   -       -    100 
Covered bonds                         1,007  100    -   -      -   51   -      27     22 
Residential mortgage backed 
 securities (RMBS) available 
 for sale                               738  100    -   -      -   64   -      36      - 
Asset backed securities (other)         302  100    -   -      -   56   -      44      - 
Liquid assets total                  26,000   16   84   -      -   87   2       8      3 
-----------------------------------          ---  ---             ---      ------  ----- 
Other securities (note ii): 
RMBS available for sale                 188   21   19  60      -  100   -       -      - 
RMBS held to maturity                 1,120   85    5   7      3  100   -       -      - 
Other investments                        99    -   36  42     22   22  42      36      - 
-----------------------------------  ------  ---  ---      -----  ---      ------  ----- 
Other securities total                1,407   71    9  16      4   95   3       2      - 
-----------------------------------  ------  ---  ---      -----  ---      ------  ----- 
Loans and advances to banks 
 (note iii)                           3,422    -   47  50      3   84   6       8      2 
Total                                30,829   16   77   6      1   87   2       8      3 
-----------------------------------  ------  ---  ---      -----  ---      ------  ----- 
 

Credit risk - Treasury assets (continued)

 
Liquidity and investment portfolio           AAA  AA   A  Other  UK   US  Europe  Other 
 by credit rating (note i) 
 2017 
(Audited)                              GBPm    %   %   %      %   %    %       %      % 
-----------------------------------  ------  ---          -----      ---  ------  ----- 
Liquid assets: 
Cash and reserves at central 
 banks                               13,017    -  90   -     10  90    -      10      - 
Government bonds                      6,438   10  90   -      -  78    9      13      - 
Supranational bonds                     459   88  12   -      -   -    -       -    100 
Covered bonds                           931  100   -   -      -  51    -      33     16 
Residential mortgage backed 
 securities (RMBS) 
 available for sale                     922  100   -   -      -  61    -      39      - 
Asset backed securities (other)         285  100   -   -      -  83    -      17      - 
Liquid assets total                  22,052   14  80   -      6  81    3      13      3 
-----------------------------------          ---                     ---  ------  ----- 
Other securities (note ii): 
RMBS available for sale                 288   27   3  70      -  98    -       2      - 
Commercial mortgage backed 
 securities (CMBS)                       11    -  38  24     38  38   62       -      - 
Collateralised loan obligations         226   86  14   -      -  88   12       -      - 
Student loans                           120   48  52   -      -   -  100       -      - 
Other investments                       151    -  32  28     40  44   24      32      - 
-----------------------------------  ------  ---          -----      ---  ------  ----- 
Other securities total                  796   42  19  31      8  69   24       7      - 
-----------------------------------  ------  ---          -----      ---  ------  ----- 
Loans and advances to banks 
 (note iii)                           2,587    -  47  51      2  70   18      10      2 
Total                                25,435   14  74   6      6  80    5      12      3 
-----------------------------------  ------  ---          -----      ---  ------  ----- 
 

Notes:

i. Ratings used are obtained from Standard & Poor's (S&P), and from Moody's if no S&P rating is available. Internal ratings are used if neither is available.

ii. Includes RMBS (UK Buy to Let and UK Non-Conforming) not eligible for the Liquidity Coverage Ratio (LCR).

   iii.    Loans and advances to banks includes derivative collateral and reverse repo balances. 

Of the total GBP30,829 million (2017: GBP25,435 million) liquidity and investment portfolio, GBP11,926 million (2017: GBP9,831 million) is classified as available for sale (AFS). This includes all assets except for 'Cash and reserves at central banks', 'Loans and advances to banks' and 'RMBS held to maturity'.

Country exposures

The following table summarises the exposure to institutions outside the UK. The exposures are shown at their balance sheet carrying values.

 
Country exposures   Cash  Government     Mortgage  Covered  Supra-national      Loans       Other    Other  Total 
 (Audited)                     bonds       backed    bonds           bonds   to banks   corporate   assets 
                                       securities 
2018                GBPm        GBPm         GBPm     GBPm            GBPm       GBPm        GBPm     GBPm   GBPm 
------------------  ----  ----------  -----------  -------  --------------  ---------  ----------  -------  ----- 
Austria                -          66            -        -               -          -           -        -     66 
Belgium                -          44            -        -               -          -           -        -     44 
Finland                -         267            -       24               -          -           -        -    291 
France                 -           -            -        -               -        156           -       36    192 
Germany                -         627            -        -               -        119           -      132    878 
Ireland                -           -            -        -               -          1           -        -      1 
Netherlands            -         335          263        -               -          -           -        -    598 
Total Eurozone         -       1,339          263       24               -        276           -      168  2,070 
------------------  ----  ----------  -----------  -------  --------------  ---------  ----------  -------  ----- 
USA                    -         441            -        -               -        215           -       41    697 
Rest of world 
 (note i)              -           -            -      472             656         63           -        -  1,191 
------------------  ----  ----------  -----------  -------  --------------  ---------  ----------  -------  ----- 
Total                  -       1,780          263      496             656        554           -      209  3,958 
------------------  ----  ----------  -----------  -------  --------------  ---------  ----------  -------  ----- 
 

Credit risk - Treasury assets (continued)

 
Country exposures    Cash  Government     Mortgage  Covered  Supra-national      Loans       Other    Other  Total 
 (Audited)                      bonds       backed    bonds           bonds   to banks   corporate   assets 
                                        securities 
2017                 GBPm        GBPm         GBPm     GBPm            GBPm       GBPm        GBPm     GBPm   GBPm 
------------------  -----  ----------  -----------  -------  --------------  ---------  ----------  -------  ----- 
Finland                 -         218            -       24               -          -           -        -    242 
France                  -           -            -       31               -          -           1       54     86 
Germany                 -         484            -        -               -         44           -       43    571 
Ireland             1,258           -            -        -               -         27           -        -  1,285 
Italy                   -           -            -        -               -          -           3        -      3 
Netherlands             -         153          366        -               -          -           -        -    519 
Total Eurozone      1,258         855          366       55               -         71           4       97  2,706 
------------------  -----  ----------  -----------  -------  --------------  ---------  ----------  -------  ----- 
USA                    16         600            7        -               -        474           -      182  1,279 
Rest of world 
 (note i)               -           -            -      400             459        232           -        -  1,091 
------------------  -----  ----------  -----------  -------  --------------  ---------  ----------  -------  ----- 
Total               1,274       1,455          373      455             459        777           4      279  5,076 
------------------  -----  ----------  -----------  -------  --------------  ---------  ----------  -------  ----- 
 

Note:

   i.       Rest of world exposure is to Australia, Canada, Denmark, Norway, Sweden and Switzerland. 

None of the exposures detailed in the table above were in default at 4 April 2018 (2017: GBPnil), and no impairment was incurred on these assets in the year (2017: GBPnil).

Derivative financial instruments

Derivatives are used to reduce exposure to market risks, although the application of accounting rules can create volatility in the income statement in a financial year. The fair value of derivative assets at 4 April 2018 was GBP4.1 billion (2017: GBP5.0 billion) and the fair value of derivative liabilities was GBP2.3 billion (2017: GBP3.2 billion).

The International Swaps and Derivatives Association (ISDA) Master Agreement is Nationwide's preferred agreement for documenting derivative transactions. A Credit Support Annex (CSA) is always executed in conjunction with the ISDA Master Agreement. Under the terms of a CSA, collateral is passed between parties to mitigate the market-contingent counterparty risk inherent in the outstanding positions. CSAs are two-way agreements where both parties post collateral dependent on the exposure of the derivative. Collateral is paid or received on a regular basis (typically daily) to mitigate the mark to market exposures.

Nationwide's CSA legal documentation for derivatives grants legal rights of set off for transactions with the same overall counterparty. Accordingly, the credit risk associated with such positions is reduced to the extent that negative mark to market values offset positive mark to market values in the calculation of credit risk within each netting agreement.

Under the terms of CSA netting arrangements, outstanding transactions with the same counterparty can be offset and settled net following a default, or another predetermined event. Under CSA arrangements, netting benefits of GBP2.0 billion (2017: GBP2.2 billion) were available and GBP2.2 billion of collateral (2017: GBP2.8 billion) was held. Only cash is held as collateral.

To comply with EU regulatory requirements, Nationwide has indirect clearing arrangements with a central counterparty (CCP) which it uses to clear standardised derivatives.

The following table shows the exposure to counterparty credit risk for derivative contracts after netting benefits and collateral:

 
Derivative credit exposure                  2018                              2017 
Counterparty credit quality        AA        A    BBB    Total       AA        A    BBB    Total 
(Audited)                        GBPm     GBPm   GBPm     GBPm     GBPm     GBPm   GBPm     GBPm 
----------------------------  -------  -------  -----  -------  -------  -------  -----  ------- 
Gross positive fair value 
 of contracts                   1,584    2,266    271    4,121    2,077    2,576    390    5,043 
Netting benefits                (532)  (1,156)  (271)  (1,959)    (797)  (1,030)  (389)  (2,216) 
----------------------------  -------  -------  -----  -------  -------  -------  -----  ------- 
Net current credit exposure     1,052    1,110      -    2,162    1,280    1,546      1    2,827 
Collateral (cash)             (1,051)  (1,106)      -  (2,157)  (1,261)  (1,537)    (1)  (2,799) 
----------------------------  -------  -------  -----  -------  -------  -------  -----  ------- 
Net derivative credit 
 exposure                           1        4      -        5       19        9      -       28 
----------------------------  -------  -------  -----  -------  -------  -------  -----  ------- 
 

Liquidity and funding risk

Summary

Liquidity risk is the risk that Nationwide is unable to meet its liabilities as they fall due and maintain member and other stakeholder confidence. Funding risk is the risk that Nationwide is unable to maintain diverse funding sources in wholesale and retail markets and manage retail funding risk that can arise from excessive concentrations of higher risk deposits.

Nationwide manages liquidity and funding risks within a comprehensive risk framework which includes its policy, strategy, limit setting and monitoring, stress testing and robust governance controls.

This framework ensures that Nationwide maintains stable and diverse funding sources and sufficient holdings of high quality liquid assets so that there is no significant risk that liabilities cannot be met as they fall due.

Liquidity and funding levels continued to be within Board risk appetite and regulatory requirements at all times during the year. This includes the LCR, which ensures that sufficient high quality liquid assets are held to survive a short term severe but plausible liquidity stress. Nationwide's LCR at 4 April 2018 increased to 130.3% (4 April 2017: 124.0%). At 4 April 2017, the LCR was impacted by an agreement to purchase GBP1.2 billion of residential mortgage backed securities (RMBS) under a programme to securitise Bradford & Bingley residential mortgages. Excluding this item our 2018 and 2017 LCR would have been broadly consistent.

Nationwide also monitors its position against the longer term funding metric, the Net Stable Funding Ratio (NSFR). Based on current interpretations of regulatory requirements and guidance, the NSFR at 4 April 2018 was 131.0% (4 April 2017: 132.6%) which exceeds the expected 100% minimum future requirement.

Funding risk

Funding strategy

Nationwide's funding strategy is to remain predominantly retail funded; retail customer loans and advances are largely funded by customer deposits. Non-retail lending, including treasury assets and commercial customer loans, are largely funded by wholesale debt, as set out below.

Funding profile

 
Assets                         2018    2017  Liabilities             2018    2017 
                              GBPbn   GBPbn                         GBPbn   GBPbn 
---------------------------  ------  ------  --------------------  ------  ------ 
Retail mortgages              177.2   171.1  Retail funding         148.4   146.9 
Treasury assets (including 
 liquidity portfolio)          30.8    25.4  Wholesale funding       58.8    55.5 
Other retail lending            3.8     3.7  Capital and reserves    18.2    14.3 
Commercial/Other lending       10.7    12.6  Other liabilities        3.7     5.0 
Other assets                    6.6     8.9 
---------------------------  ------  ------  --------------------  ------  ------ 
                              229.1   221.7                         229.1   221.7 
---------------------------  ------  ------  --------------------  ------  ------ 
 

Note:

The figures in the above table are stated net of impairment provisions where applicable.

Nationwide's loan to deposit ratio(1) at 4 April 2018 was 125.5% (4 April 2017: 122.6%).

1 The loan to deposit ratio represents loans and advances to customers divided by shares + other deposits + amounts due to customers (excluding repurchase agreements and collateral received).

Liquidity and funding risk (continued)

Wholesale funding

The wholesale funding portfolio is made up of a range of secured and unsecured instruments to ensure Nationwide has a diversified funding base across a range of instruments, currencies, maturities and investor types. Nationwide's wholesale funding strategy is to remain active in core markets and currencies. A funding risk limit framework also ensures a prudent funding mix and maturity concentration profile is maintained, and limits levels of encumbrance to ensure sufficient contingent funding capacity is retained.

Wholesale funding has increased by GBP3.3 billion to GBP58.8 billion. This is due to GBP11.0 billion of drawings from the Bank of England's Term Funding Scheme (TFS) during the year, to support core activities, refinance maturing wholesale funding, and replace off-balance sheet Funding for Lending Scheme (FLS) maturities. This additional funding is reflected in Nationwide's wholesale funding ratio (on-balance sheet wholesale funding as a proportion of total funding liabilities) which was 28.2% at 4 April 2018 (4 April 2017: 27.1%).

The table below sets out an analysis by currency of Nationwide's wholesale funding.

 
Wholesale funding                           2018                                      2017 
 currency 
                            GBP    EUR    USD  Other  Total   % of    GBP    EUR    USD  Other  Total   % of 
                          GBPbn  GBPbn  GBPbn  GBPbn  GBPbn  total  GBPbn  GBPbn  GBPbn  GBPbn  GBPbn  total 
------------------------  -----  -----  -----  -----  -----  -----  -----  -----  -----  -----  -----  ----- 
Repos                       0.7    0.2      -      -    0.9      2      -      -      -      -      -      - 
                                                                    -----  -----  -----  -----  -----  ----- 
Deposits (note i)           5.4    1.4      -      -    6.8     12    7.7    1.4    0.1      -    9.2     16 
Certificates of deposit     4.0    0.1    0.2      -    4.3      7    5.3      -      -      -    5.3     10 
Commercial paper              -      -    1.0      -    1.0      2      -      -    1.8      -    1.8      3 
Covered bonds               2.5   12.6      -    0.2   15.3     26    3.3   11.4      -    0.2   14.9     27 
Medium term notes           2.0    4.6    1.8    0.6    9.0     15    3.1    6.2    3.6    0.8   13.7     25 
Securitisations             1.1    1.3    1.3      -    3.7      6    0.9    1.2    1.4      -    3.5      6 
TFS                        17.0      -      -      -   17.0     29    6.0      -      -      -    6.0     11 
Other                       0.2    0.6      -      -    0.8      1    0.3    0.8      -      -    1.1      2 
------------------------  -----  -----  -----  -----  -----  -----  -----  -----  -----  -----  -----  ----- 
Total                      32.9   20.8    4.3    0.8   58.8    100   26.6   21.0    6.9    1.0   55.5    100 
------------------------  -----  -----  -----  -----  -----  -----  -----  -----  -----  -----  -----  ----- 
 

Note:

i. 2017 included GBP0.8 billion of protected equity balances (PEBs), all of which had matured by 4 April 2018.

The residual maturity of the wholesale funding book, on a contractual maturity basis, is set out below.

 
Wholesale funding     Not more    Over one   Over three    Over six    Subtotal   Over one  Over two  Total 
 - residual           than one       month       months      months   less than   year but     years 
 maturity                month     but not      but not     but not    one year   not more 
                                 more than    more than   more than               than two 
                                     three   six months    one year                  years 
                                    months 
2018                     GBPbn       GBPbn        GBPbn       GBPbn       GBPbn      GBPbn     GBPbn  GBPbn 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
Repos                      0.9           -            -           -         0.9          -         -    0.9 
Deposits (note 
 i)                        4.5         0.5          1.4         0.4         6.8          -         -    6.8 
Certificates 
 of deposit                  -         3.6          0.5         0.2         4.3          -         -    4.3 
Commercial 
 paper                     0.1         0.9            -           -         1.0          -         -    1.0 
Covered bonds              0.8         0.1            -           -         0.9        1.6      12.8   15.3 
Medium term 
 notes                     0.1         0.1          0.1         1.4         1.7        1.8       5.5    9.0 
Securitisations            0.1           -          0.3         0.4         0.8        0.9       2.0    3.7 
TFS                          -           -            -           -           -          -      17.0   17.0 
Other                        -           -            -           -           -          -       0.8    0.8 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
Total                      6.5         5.2          2.3         2.4        16.4        4.3      38.1   58.8 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
Of which secured           1.8         0.1          0.3         0.4         2.6        2.5      32.6   37.7 
Of which unsecured         4.7         5.1          2.0         2.0        13.8        1.8       5.5   21.1 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
% of total                11.1         8.8          3.9         4.1        27.9        7.3      64.8  100.0 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
 

Liquidity and funding risk (continued)

 
Wholesale funding     Not more    Over one   Over three    Over six    Subtotal   Over one  Over two  Total 
 - residual           than one       month       months      months   less than   year but     years 
 maturity                month     but not      but not     but not    one year   not more 
                                 more than    more than   more than               than two 
                                     three   six months    one year                  years 
                                    months 
2017                     GBPbn       GBPbn        GBPbn       GBPbn       GBPbn      GBPbn     GBPbn  GBPbn 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
Repos                        -           -            -           -           -          -         -      - 
Deposits (note 
 i)                        5.3         1.3          2.0         0.6         9.2          -         -    9.2 
Certificates 
 of deposit                0.4         1.7          2.4         0.8         5.3          -         -    5.3 
Commercial 
 paper                     0.5         0.6          0.6         0.1         1.8          -         -    1.8 
Covered bonds                -           -          0.8           -         0.8        0.8      13.3   14.9 
Medium term 
 notes                       -           -          0.1         1.2         1.3        1.8      10.6   13.7 
Securitisations            0.3           -          0.3         0.1         0.7        0.6       2.2    3.5 
TFS                          -           -            -           -           -          -       6.0    6.0 
Other                        -           -            -           -           -          -       1.1    1.1 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
Total                      6.5         3.6          6.2         2.8        19.1        3.2      33.2   55.5 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
Of which secured           0.3           -          1.1         0.1         1.5        1.4      22.4   25.3 
Of which unsecured         6.2         3.6          5.1         2.7        17.6        1.8      10.8   30.2 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
% of total                11.7         6.5         11.2         5.0        34.4        5.8      59.8  100.0 
-------------------  ---------  ----------  -----------  ----------  ----------  ---------  --------  ----- 
 

Note:

i. 2017 included GBP0.8 billion of protected equity balances (PEBs), all of which had matured by 4 April 2018.

At 4 April 2018, cash, government bonds and supranational bonds included in the liquid asset buffer represented 142% (4 April 2017: 129%) of wholesale funding maturing in less than one year, assuming no rollovers.

Liquidity risk

Liquid assets

Nationwide ensures it has sufficient liquid assets, both in terms of amount and quality, to meet daily cash flow needs as well as simulated stressed requirements driven by the Society's risk appetite and regulatory assessments. This includes ensuring the currency composition of the liquid asset buffer is consistent with the currency profile of stressed outflows.

The table below sets out the sterling equivalent fair value of the liquidity portfolio, categorised by issuing currency. It includes off-balance sheet liquidity such as bonds received through reverse repurchase (repo) agreements and excludes bonds encumbered through repo agreements.

 
Liquid assets                        2018                        2017 
                            GBP    EUR    USD  Total    GBP    EUR    USD  Total 
                          GBPbn  GBPbn  GBPbn  GBPbn  GBPbn  GBPbn  GBPbn  GBPbn 
------------------------  -----  -----  -----  -----  -----  -----  -----  ----- 
Cash and reserves at 
 central banks             14.4      -      -   14.4   11.8    1.2      -   13.0 
Government bonds (note 
 i)                         6.8    0.8    0.6    8.2   10.0    0.5    0.7   11.2 
Supranational bonds         0.4      -    0.3    0.7    0.2      -    0.3    0.5 
Covered bonds               0.6    0.6      -    1.2    0.4    0.5      -    0.9 
RMBS (note ii)              1.7    0.3      -    2.0    0.5    0.4      -    0.9 
Asset-backed securities     0.2    0.1      -    0.3    0.3      -      -    0.3 
Other securities              -      -      -      -    0.3    0.2    0.2    0.7 
Total                      24.1    1.8    0.9   26.8   23.5    2.8    1.2   27.5 
------------------------  -----  -----  -----  -----  -----  -----  -----  ----- 
 

Notes:

   i.       2017 includes GBP4.8 billion of FLS, all of which had matured by 4 April 2018. 
   ii.     Balances include all RMBS held by the Society which can be monetised through sale or repo. 

Nationwide's liquid assets are held and managed centrally by its Treasury function. Nationwide maintains a high quality liquidity portfolio, predominantly comprising:

   --    reserves held at central banks 
   --    highly rated debt securities issued by a restricted range of governments, central banks and supranationals. 

Liquidity and funding risk (continued)

The size and mix of the liquid asset buffer is defined by the Society's risk appetite as set by the Board, which is translated into a set of liquidity risk limits; it is also influenced by other relevant considerations such as stress testing and regulatory requirements.

The average combined month end balance of cash and reserves at central banks, and government and supranational bonds during the year was GBP27.2 billion (2017: GBP29.5 billion).

Nationwide also holds a portfolio of high quality, central bank eligible covered bonds, RMBS and asset-backed securities. Other securities are held that are not eligible for central bank operations but can be monetised through repurchase agreements with third parties or through sale.

Nationwide undertakes securities financing transactions in the form of repurchase agreements. This demonstrates the liquid nature of the assets held in its liquid asset buffer and also satisfies regulatory requirements. Cash is borrowed in return for pledging assets as collateral and because settlement is on a simultaneous 'delivery versus payment' basis, the main credit risk arises from intra-day changes in the value of the collateral. This is largely mitigated by Nationwide's collateral management processes.

Repo market capacity is assessed and tested regularly to ensure there is sufficient capacity to rapidly monetise the liquid asset buffer in a stress.

For contingent purposes, Nationwide pre-positions unencumbered mortgage assets at the Bank of England which can be used in the Bank of England's liquidity operations if market liquidity is severely disrupted.

Residual maturity of financial assets and liabilities

The table below segments the carrying value of financial assets and financial liabilities into relevant maturity groupings based on the final contractual maturity date (residual maturity).

 
Residual         Due less         Due         Due         Due  Due between  Due between  Due between      Due    Total 
maturity             than     between     between     between         nine      one and      two and    after 
(note i)        one month     one and       three     six and   and twelve    two years         five     more 
                    (note       three     and six        nine       months                     years     than 
                      ii)      months      months      months                                            five 
                                                                                                        years 
2018                 GBPm        GBPm        GBPm        GBPm         GBPm         GBPm         GBPm     GBPm     GBPm 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Financial 
assets 
Cash               14,361           -           -           -            -            -            -        -   14,361 
Loans and 
 advances 
 to banks           3,078           -           -           -            -            -            -      344    3,422 
Investment 
 securities            76          64          17         141           89          387        2,498    9,774   13,046 
Loans and 
 advances 
 to customers       3,041       1,318       1,925       1,886        1,908        7,564       22,961  151,061  191,664 
Derivative 
 financial 
 instruments           12          17           6         231           52          381        1,966    1,456    4,121 
Fair value 
 adjustment 
 for 
 portfolio 
 hedged risk            -        (16)        (30)        (19)         (30)         (90)         (53)      129    (109) 
Total 
 financial 
 assets            20,568       1,383       1,918       2,239        2,019        8,242       27,372  162,764  226,505 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
 
Financial 
liabilities 
Shares            120,617       2,892       4,403       4,430        3,248        6,593        4,499    1,321  148,003 
Deposits from 
 banks              2,343           9          47           5            -            -       17,000        -   19,404 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Of which repo         266           -           -           -            -            -            -        -      266 
Of which TFS            -           1           -           -            -            -       17,000        -   17,001 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Other 
 deposits           3,123         481       1,343         315           50           11            -        -    5,323 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Of which repo         680           -           -           -            -            -            -        -      680 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Due to 
 customers            402           -           -           -            -            -            -        -      402 
Secured 
 funding 
 - ABS and 
 covered 
 bonds                872          65         273         211          224        2,491        9,266    6,288   19,690 
Senior 
 unsecured 
 funding              229       4,644         595         980          553        1,845        1,589    3,993   14,428 
Derivative 
 financial 
 instruments           39          25          11           6           11           64          305    1,876    2,337 
Fair value 
 adjustment 
 for 
 portfolio 
 hedged risk            -         (6)         (6)         (4)          (4)          (8)         (25)        -     (53) 
Subordinated 
 liabilities           17           -          49           -            -            -          690    4,741    5,497 
Subscribed 
 capital 
 (note iii)             1           1           1           -            -            -            -      260      263 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Total 
 financial 
 liabilities      127,643       8,111       6,716       5,943        4,082       10,996       33,324   18,479  215,294 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Off-balance 
 sheet 
 commitments 
 (note iv)         13,890           -           -           -            -            -            -        -   13,890 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Net liquidity 
 difference     (120,965)     (6,728)     (4,798)     (3,704)      (2,063)      (2,754)      (5,952)  144,285  (2,679) 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
Cumulative 
 liquidity 
 difference     (120,965)   (127,693)   (132,491)   (136,195)    (138,258)    (141,012)    (146,964)  (2,679)        - 
-------------  ----------  ----------  ----------  ----------  -----------  -----------  -----------  -------  ------- 
 

Liquidity and funding risk (continued)

 
 Residual          Due less        Due         Due         Due         Due         Due         Due  Due after    Total 
 maturity              than    between     between     between     between     between     between       more 
 (note i)         one month    one and       three     six and        nine     one and     two and       than 
                      (note      three     and six        nine  and twelve   two years        five       five 
                        ii)     months      months      months      months                   years      years 
2017                   GBPm       GBPm        GBPm        GBPm        GBPm        GBPm        GBPm       GBPm     GBPm 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Financial 
assets 
Cash                 13,017          -           -           -           -           -           -          -   13,017 
Loans and 
 advances 
 to banks             2,226          -           -           -           -           -           -        361    2,587 
Investment 
 securities 
 (note v)                40         13         116          66          57         216       2,002      7,321    9,831 
Loans and 
 advances 
 to customers         2,890      1,309       1,937       1,877       1,910       7,259      22,057    148,132  187,371 
Derivative 
 financial 
 instruments             11         94         130          30         121         324       2,317      2,016    5,043 
Other financial 
 assets (note v 
 and vi)                 36         22          15          28          10          60         265        317      753 
Total financial 
 assets              18,220      1,438       2,198       2,001       2,098       7,859      26,641    158,147  218,602 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
 
Financial 
liabilities 
Shares              112,403      1,666       6,169       4,905       4,513       9,842       3,870      1,174  144,542 
Deposits from 
 banks                2,499        123          20          48          16          28       6,000          -    8,734 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Of which repo             -          -           -           -           -           -           -          -        - 
Of which TFS              -          -           -           -           -           -       6,000          -    6,000 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Other deposits        2,882      1,075       1,885         336         255          15          11          -    6,459 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Of which repo             -          -           -           -           -           -           -          -        - 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Due to 
 customers            1,818        130         305          45          67          11           -          -    2,376 
Secured funding 
 - ABS and 
 covered 
 bonds                  341         20       1,086         128          90       1,394      10,137      6,280   19,476 
Senior 
 unsecured 
 funding                894      2,339       3,126         657       1,431       1,765       5,022      5,629   20,863 
Derivative 
 financial 
 instruments             37         11          35          41          57         135         505      2,361    3,182 
Fair value 
 adjustment 
 for portfolio 
 hedge risk               -          -         (2)           -           1           8           1          -        8 
Subordinated 
 liabilities 
 (note v)                 -         35           -           -         103           -         700      2,102    2,940 
Subscribed 
 capital 
 (notes iii and 
 v)                       3          -           -           -           -           -           -        276      279 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Total financial 
 liabilities 
 (note 
 v)                 120,877      5,399      12,624       6,160       6,533      13,198      26,246     17,822  208,859 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Off-balance 
 sheet 
 commitments 
 (note 
 iv)                 15,784          -           -           -           -           -           -          -   15,784 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Net liquidity 
 difference       (118,441)    (3,961)    (10,426)     (4,159)     (4,435)     (5,339)         395    140,325  (6,041) 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
Cumulative 
 liquidity 
 difference       (118,441)  (122,402)   (132,828)   (136,987)   (141,422)   (146,761)   (146,366)    (6,041)        - 
---------------  ----------  ---------  ----------  ----------  ----------  ----------  ----------  ---------  ------- 
 

Notes:

i. The analysis excludes certain non-financial assets (including property, plant and equipment, intangible assets, investment property, other assets, deferred tax assets and accrued income and expenses prepaid) and non-financial liabilities (including provisions for liabilities and charges, accruals and deferred income, current tax liabilities, other liabilities and retirement benefit obligations).

   ii.     Due less than one month includes amounts repayable on demand. 

iii. The principal amount for undated subscribed capital is included within the due after more than five years column.

iv. Off-balance sheet commitments include amounts payable on demand for unrecognised loan commitments, customer overpayments on residential mortgages where the borrower is able to draw down the amount overpaid, and commitments to acquire financial assets.

   v.      Comparatives have been restated as detailed in note 2 of the financial statements. 

vi. Other financial assets and liabilities include the fair value adjustments for portfolio hedged risk and the fair value of certain mortgage commitments.

In practice, customer behaviours mean that liabilities are often retained for longer than their contractual maturities and assets are repaid faster. This gives rise to funding mismatches on Nationwide's balance sheet. The balance sheet structure and risks are managed and monitored by ALCO. Nationwide uses judgement and past behavioural performance of each asset and liability class to forecast likely cash flow requirements.

The 2018 table above includes the impact of a debt buy-back exercise that involved the Society issuing GBP2.1 billion of new MREL compliant bonds to partly fund the repurchase of older bonds, resulting in an increase in our capital strength and a reduction in our future cost of wholesale funding. A total of GBP4.0 billion of senior unsecured funding was repurchased, with the impact of cancelling associated derivative financial instruments also reflected.

Liquidity and funding risk (continued)

Asset encumbrance

Encumbrance arises where assets are pledged as collateral against secured funding and other collateralised obligations and therefore cannot be used for other purposes. The majority of asset encumbrance arises from the use of prime mortgage pools to collateralise the Covered Bond and Silverstone secured funding programmes (note 10 to the financial statements) and from participation in the TFS and previously FLS.

Certain unencumbered assets are readily available to secure funding or meet collateral requirements. These include prime mortgages and cash and securities held in the liquidity buffer. Other unencumbered assets, such as non-prime mortgages, are capable of being encumbered with a degree of further management action. Assets which do not fall into either of these categories are classified as not being capable of being encumbered.

An analysis of Nationwide's encumbered and unencumbered on-balance sheet assets is set out below. This disclosure is not intended to identify assets that would be available in the event of a resolution or bankruptcy.

 
Asset           Assets encumbered as a result of transactions                  Other assets (comprising assets                    Total 
encumbrance     with counterparties other than central banks                    encumbered at the central bank 
(note i)                                                                           and unencumbered assets) 
                ---------------------------------------------  --------------------------------------------------------------- 
                    As a    As a result of   Other      Total          Assets          Assets not positioned             Total 
                  result   securitisations                         positioned            at the central bank 
                      of                                               at the 
                 covered                                         central bank 
                   bonds                                                (i.e. 
                                                                prepositioned 
                                                                         plus 
                                                                  encumbered) 
                                                                               -------------------------------------- 
                                                                                    Readily        Other    Cannot be 
                                                                                  available       assets   encumbered 
                                                                                        for     that are 
                                                                                encumbrance   capable of 
                                                                                                   being 
                                                                                              encumbered 
2018                GBPm              GBPm    GBPm       GBPm            GBPm          GBPm         GBPm         GBPm     GBPm     GBPm 
--------------  --------  ----------------  ------  ---------  --------------  ------------  -----------  -----------  -------  ------- 
Cash                 381               376       -        757               -        13,389            -          215   13,604   14,361 
Loans and 
 advances to 
 banks                 -                 -   1,220      1,220           1,124             -            -        1,078    2,202    3,422 
Investment 
 securities            -                 -     944        944              30        12,027            -           45   12,102   13,046 
Loans and 
 advances to 
 customers        21,000             8,712       -     29,712          37,732        76,791       47,429            -  161,952  191,664 
Derivative 
 financial 
 instruments           -                 -       -          -               -             -            -        4,121    4,121    4,121 
Other 
 financial 
 assets                -                 -       -          -               -             -            -        (109)    (109)    (109) 
Non-financial 
 assets                -                 -       -          -               -             -            -        2,593    2,593    2,593 
--------------  --------  ----------------  ------  ---------  --------------  ------------  -----------  -----------  -------  ------- 
Total             21,381             9,088   2,164     32,633          38,886       102,207       47,429        7,943  196,465  229,098 
--------------  --------  ----------------  ------  ---------  --------------  ------------  -----------  -----------  -------  ------- 
 
 
Asset           Assets encumbered as a result of transactions                  Other assets (comprising assets                    Total 
encumbrance     with counterparties other than central banks                    encumbered at the central bank 
                                                                                   and unencumbered assets) 
                ---------------------------------------------  --------------------------------------------------------------- 
                    As a    As a result of   Other      Total          Assets          Assets not positioned             Total 
                  result   securitisations                         positioned            at the central bank 
                      of                                               at the 
                 covered                                         central bank 
                   bonds                                                (i.e. 
                                                                prepositioned 
                                                                         plus 
                                                                  encumbered) 
                                                                               -------------------------------------- 
                                                                                    Readily        Other    Cannot be 
                                                                                  available       assets   encumbered 
                                                                                        for     that are 
                                                                                encumbrance   capable of 
                                                                                                   being 
                                                                                              encumbered 
2017                GBPm              GBPm    GBPm       GBPm            GBPm          GBPm         GBPm         GBPm     GBPm     GBPm 
--------------  --------  ----------------  ------  ---------  --------------  ------------  -----------  -----------  -------  ------- 
Cash               1,538               567       -      2,105               -        10,697            -          215   10,912   13,017 
Loans and 
 advances to 
 banks                 -                 -   1,393      1,393             927             -            -          267    1,194    2,587 
Investment 
 securities 
 (note i)              -                 -       -          -              32         9,732            -           67    9,831    9,831 
Loans and 
 advances to 
 customers        19,322            10,412       -     29,734          33,376        75,032       49,229            -  157,637  187,371 
Derivative 
 financial 
 instruments           -                 -       -          -               -             -            -        5,043    5,043    5,043 
Other 
 financial 
 assets (note 
 i)                    -                 -       -          -               -             -            -          753      753      753 
Non-financial 
 assets                -                 -       -          -               -             -            -        3,068    3,068    3,068 
--------------  --------  ----------------  ------  ---------  --------------  ------------  -----------  -----------  -------  ------- 
Total (note i)    20,860            10,979   1,393     33,232          34,335        95,461       49,229        9,413  188,438  221,670 
--------------  --------  ----------------  ------  ---------  --------------  ------------  -----------  -----------  -------  ------- 
 

Note:

   i.       Comparatives have been restated as detailed in note 2 of the financial statements. 

Liquidity and funding risk (continued)

External credit ratings

The Group's long-term and short-term credit ratings are shown in the table below. The long-term rating for both Standard & Poor's and Moody's is the senior preferred rating. The long-term rating for Fitch is the senior non-preferred rating.

 
Credit ratings     Senior preferred  Short-term          Senior  Tier            Date of last   Outlook 
                                                  non-preferred     2                  rating 
                                                                        action / confirmation 
-----------------  ----------------  ----------  --------------  ----  ----------------------  -------- 
Standard & Poor's                 A         A-1            BBB+   BBB           February 2018  Positive 
                   ----------------  ----------  --------------  ----  ----------------------  -------- 
Moody's                         Aa3         P-1            Baa1  Baa1              March 2018    Stable 
                   ----------------  ----------  --------------  ----  ----------------------  -------- 
Fitch                            A+          F1               A    A-           February 2018    Stable 
-----------------  ----------------  ----------  --------------  ----  ----------------------  -------- 
 

In August 2017, Standard & Poor's affirmed Nationwide's A/A-1 long- and short-term ratings, with a negative outlook. This reflected their view on a negative trend for economic risk in the UK following the outcome of the EU referendum. In November 2017, Standard & Poor's revised the trend on economic risk for the UK banking sector to stable and revised Nationwide's outlook to stable. Nationwide's outlook was then revised to positive in February 2018 reflecting Standard & Poor's expectation that Nationwide's buffer of bail-in instruments could exceed their threshold for two notches of Additional Loss Absorbing Capacity (ALAC) uplift over their 18-24 month forecast horizon following Nationwide's inaugural issuance of senior non-preferred debt.

In addition, Moody's changed the outlook on Nationwide's deposits and senior unsecured debt to stable from negative in August 2017, reflecting its expectation of a moderate deterioration in the operating environment in the UK, to which Nationwide is now more resilient.

In February 2018 Fitch downgraded Nationwide's Long-Term Issuer Default Rating (IDR) to 'A' from 'A+' with a stable outlook. The senior preferred unsecured debt rating was unchanged at A+. The downgrade follows the Society's issue of senior non-preferred debt which, in accordance with Fitch's methodology, becomes the reference obligation for Nationwide's IDR.

The table below sets out the amount of additional collateral Nationwide would need to provide in the event of a one and two notch downgrade by external credit rating agencies.

 
            Cumulative adjustment       Cumulative adjustment 
        for a one notch downgrade   for a two notch downgrade 
                            GBPbn                       GBPbn 
-----  --------------------------  -------------------------- 
2018                          3.1                         3.3 
2017                          3.3                         3.7 
-----  --------------------------  -------------------------- 
 

The contractually required cash outflow would not necessarily match the actual cash outflow as a result of management actions that could be taken to reduce the impact of the downgrades.

Solvency risk

Solvency risk is the risk that Nationwide fails to maintain sufficient capital to absorb losses throughout a full economic cycle and sufficient to maintain the confidence of current and prospective investors, members, the Board and regulators. Capital is held to protect members, cover inherent risks, provide a buffer for stress events and support the business strategy. In assessing the adequacy of capital resources, risk appetite is considered in the context of the material risks to which Nationwide is exposed and the appropriate strategies required to manage those risks.

Capital position

 
Capital ratios                          2018     2017 
Solvency                                   %        % 
Common Equity Tier 1 (CET1) ratio       30.5     25.4 
Total Tier 1 ratio                      33.6     28.4 
Total regulatory capital ratio          42.9     36.1 
----------------------------------  --------  ------- 
Leverage                                GBPm     GBPm 
UK leverage exposure (note i)        221,992  215,894 
CRR leverage exposure (note ii)      236,468  228,428 
Tier 1 capital                        10,917    9,547 
                                           %% 
UK leverage ratio                        4.9      4.4 
CRR leverage ratio                       4.6      4.2 
----------------------------------  --------  ------- 
 

Notes:

i. The UK leverage ratio is shown on the basis of measurement announced by the Prudential Regulation Authority (PRA) and excludes eligible central bank reserves from the leverage exposure measure.

ii. The Capital Requirements Regulation (CRR) leverage ratio is calculated using the CRR definition of Tier 1 for the capital amount and the Delegated Act definition of the exposure measure.

The capital disclosures included in this report are on a Capital Requirements Directive IV (CRD IV) end point basis. This assumes that all CRD IV requirements are in force during the period, with no transitional provisions permitted. In addition, the disclosures are on a consolidated Group basis, including all subsidiary entities, unless otherwise stated.

Capital and leverage ratios have remained well in excess of regulatory requirements with a CET1 ratio of 30.5% (4 April 2017: 25.4%) and a UK leverage ratio of 4.9% (4 April 2017: 4.4%).

In September 2017, five million CCDS were issued raising GBP0.8 billion of CET1 capital. The issuance enhanced the liquidity and relevance of the CCDS instrument, while also helping to maintain broad access to capital markets and further strengthening Nationwide's capital position. These CCDS form a single series together with those previously issued in December 2013. Further information can be found in note 15 to the financial statements.

The CET1 ratio has improved following an increase in CET1 capital resources and a reduction in RWAs. CET1 capital resources have increased over the year by GBP1.4 billion mainly due to the CCDS issuance (GBP0.8 billion), and profit after tax for the year of GBP0.7 billion. Risk weighted assets (RWAs) have reduced over the period by approximately GBP1.1 billion, primarily due to the continued run-off of the commercial book. These movements have resulted in the CET1 ratio increasing to 30.5%.

Total regulatory capital ratio has increased to 42.9% (4 April 2017: 36.1%), due to the CET1 capital increases and the net issuance of GBP0.6 billion of qualifying Tier 2 subordinated debt, in line with plans to meet the pending Minimum Requirement for Own Funds and Eligible Liabilities (MREL).

CRD IV requires firms to calculate a non-risk-based leverage ratio, to supplement risk-based capital requirements. The current regulatory threshold is set at 3.25%. The risk of excessive leverage is managed through regular monitoring and reporting of the leverage ratio, which forms part of risk appetite.

Nationwide has been granted permission to report a UK leverage ratio on the basis of measurement announced by the PRA in August 2016. Minimum leverage requirements are monitored by the PRA on this basis. It is calculated using the Capital Requirements Regulation (CRR) definition of Tier 1 for the capital amount and the Delegated Act definition of the exposure measure, excluding eligible central bank reserves.

Solvency risk (continued)

The UK leverage ratio has increased to 4.9% at 4 April 2018 (4 April 2017: 4.4%), predominantly due to an increase in Tier 1 capital resources resulting from profits in the year and the issuance of CCDS. The CRR leverage ratio increased at a slower rate to 4.6% (4 April 2017: 4.2%), following an GBP8 billion increase in exposure during the year, primarily driven by a GBP5 billion increase in mortgage balances and a GBP4 billion increase in liquid assets. The difference in exposure measure is caused by the CRR leverage ratio using the Delegated Act definition.

Nationwide's latest Pillar 2A Individual Capital Guidance (ICG) was received in August 2017. It equates to circa GBP2.3 billion, of which at least circa GBP1.3 billion must be met by CET1 capital, and was broadly in line with the previous ICG. This amount is equivalent to 7.1% of RWAs as at 4 April 2018 (4 April 2017: 6.6%), reflecting the low average risk weight, given that approximately 78% (4 April 2017: 75%) of total assets are in the form of secured residential mortgages, of which 82% (4 April 2017: 81%) are prime mortgages, based on the regulatory exposure amounts.

The table below reconciles the general reserves to total regulatory capital on an end-point basis and so does not include non-qualifying instruments.

 
 
Total regulatory capital                          2018     2017 
(Audited)                                         GBPm     GBPm 
---------------------------------------------  -------  ------- 
General reserve                                  9,951    9,316 
Core capital deferred shares (CCDS)              1,325      531 
Revaluation reserve                                 68       67 
Available for sale reserve                          75       44 
Regulatory adjustments and deductions: 
                                               -------  ------- 
  Foreseeable distributions (note i)              (68)     (43) 
  Prudent valuation adjustment (note ii)          (32)     (23) 
  Own credit and debit valuation adjustments 
   (note iii)                                      (1)        - 
  Intangible assets (note iv)                  (1,286)  (1,174) 
  Goodwill (note iv)                              (12)     (12) 
  Excess of regulatory expected losses 
   over impairment provisions (note v)            (95)    (151) 
                                               -------  ------- 
Total regulatory adjustments and deductions    (1,494)  (1,403) 
---------------------------------------------  -------  ------- 
Common Equity Tier 1 capital                     9,925    8,555 
---------------------------------------------  -------  ------- 
Additional Tier 1 capital securities 
 (AT1)                                             992      992 
Total Tier 1 capital                            10,917    9,547 
---------------------------------------------  -------  ------- 
 
Dated subordinated debt (notes vi and 
 vii)                                            3,019    2,580 
Collectively assessed impairment allowances          -       27 
---------------------------------------------  -------  ------- 
Tier 2 capital (note vii)                        3,019    2,607 
---------------------------------------------  -------  ------- 
 
Total regulatory capital (note vii)             13,936   12,154 
---------------------------------------------  -------  ------- 
 

Notes:

i. Foreseeable distributions in respect of CCDS and AT1 securities are deducted from CET1 capital under CRD IV.

ii. A prudent valuation adjustment (PVA) is applied in respect of fair valued instruments as required under regulatory capital rules.

iii. Own credit and debit valuation adjustments are applied to remove balance sheet gains or losses of fair valued liabilities and derivatives that result from changes in Nationwide's own credit standing and risk, in accordance with CRD IV rules.

iv. Intangible assets and goodwill do not qualify as capital for regulatory purposes.

v. The net regulatory capital expected loss in excess of accounting impairment provisions is deducted from CET1 capital, gross of tax.

vi. Subordinated debt includes fair value adjustments related to changes in market interest rates, adjustments for unamortised premiums and discounts that are included in the consolidated balance sheet, and any amortisation of the capital value of Tier 2 instruments required by regulatory rules for instruments with fewer than five years to maturity.

vii. Subordinated debt was restated as at 4 April 2017, due to a change in the presentation of accrued interest. Further information is provided in note 2 of the financial statements.

Solvency risk (continued)

As part of the Bank Recovery and Resolution Directive (BRRD), the Bank of England, in its capacity as the UK resolution authority, has published its policy for setting the MREL and provided firms with indicative MREL. From 1 January 2020, it is anticipated that Nationwide will be subject to a requirement to hold twice the minimum capital requirements (i.e. 6.5% of UK leverage exposure), plus the applicable buffers, which are subject to change but are currently expected to amount to 0.75% of leverage exposure from 1 January 2019. In order to meet this pending requirement, Tier 2 capital has increased by GBP0.4 billion, following issuance of GBP1.8 billion and redemption of GBP1.2 billion of qualifying Tier 2 subordinated debt during the year. In addition, Nationwide issued GBP2.1 billion of senior non-preferred notes in March 2018, which we consider to be MREL eligible.

At 4 April 2018 total MREL resources were equal to circa 7.5% (4 April 2017: 5.9%) of UK leverage ratio exposure. Nationwide has a strong foundation from which to meet MREL requirements by 2020 through further issuance of senior non-preferred debt.

Risk weighted assets

The table below shows the breakdown of risk weighted assets (RWAs) by risk type and business activity. Market risk has been set to zero as permitted by the CRR, as the exposure is below the threshold of 2% of own funds.

 
Risk weighted assets                  Credit Risk  Operational  Total Risk 
                                         (note i)   Risk (note    Weighted 
                                                           ii)      Assets 
2018                                         GBPm         GBPm        GBPm 
------------------------------------  -----------  -----------  ---------- 
Retail mortgages                           13,764        3,564      17,328 
Retail unsecured lending                    5,805          725       6,530 
Commercial loans                            4,634          210       4,844 
Treasury                                      540           87         627 
Counterparty credit risk (note iii)         1,184            -       1,184 
Other                                       1,681          315       1,996 
------------------------------------  -----------  -----------  ---------- 
Total                                      27,608        4,901      32,509 
------------------------------------  -----------  -----------  ---------- 
 
 
                                      Credit Risk  Operational  Total Risk 
                                         (note i)   Risk (note    Weighted 
                                                           ii)      Assets 
2017                                         GBPm         GBPm        GBPm 
------------------------------------  -----------  -----------  ---------- 
Retail mortgages                           13,863        3,502      17,365 
Retail unsecured lending                    5,641          763       6,404 
Commercial loans                            5,636          100       5,736 
Treasury                                      849           13         862 
Counterparty credit risk (note iii)         1,221            -       1,221 
Other                                       1,566          487       2,053 
------------------------------------  -----------  -----------  ---------- 
Total                                      28,776        4,865      33,641 
------------------------------------  -----------  -----------  ---------- 
 

Notes:

i. This column includes credit risk exposures, counterparty credit risk exposures and exposures below the thresholds for deduction that are subject to a 250% risk weight.

ii. RWAs have been allocated according to the business lines within the standardised approach to operational risk, as per article 317 of CRR.

iii. Counterparty credit risk relates to derivative financial instruments and repurchase agreements.

RWAs have reduced by GBP1.1 billion to GBP32.5 billion. This was predominantly driven by a GBP1 billion reduction in commercial RWAs, due to continued run-off of the portfolio.

Solvency risk (continued)

Regulatory developments

Highlighted below are a number of areas where regulatory requirements are yet to be finalised. Nationwide will remain engaged in the development of the regulatory approach to ensure it is prepared for any change.

Nationwide is currently required to maintain a minimum leverage ratio of 3.25% following the recalibration to adjust for the impact of excluding central bank holdings from the exposure measure. There is a supplementary leverage ratio buffer of 0.35% to be implemented in 2019. Following the Financial Policy Committee's (FPC) announcement on the countercyclical buffer (June 2018: 0.5%, November 2018: 1%), the equivalent countercyclical leverage ratio buffer will be 0.2% from June 2018, increasing to 0.4% from November 2018. Therefore, the minimum leverage ratio requirement is expected to be 4% by January 2019. Nationwide is confident it is in a strong position to meet the minimum requirements.

The Basel Committee published their final reforms to the Basel III framework in December 2017. The amendments include changes to the standardised approaches for credit and operational risks and the introduction of a new RWA output floor. The rules are subject to a lengthy transitional period from 2022 to 2027. In addition, the PRA's revised expectations for IRB models for residential mortgages will be effective from the end of 2020. These reforms will lead to a significant increase in our risk weights over time and we currently expect the consequential impact on our reported CET1 ratio to ultimately be a reduction of the order of 45-50% relative to our current methodology. We note however that organic earnings through the transition will mitigate this impact such that our reported CET1 ratio will in practice remain well in excess of the proforma levels implied by this change, and leverage requirements will remain our binding constraint based on latest projections. These reforms represent a re-calibration of regulatory requirements with no underlying change in the capital resources we hold or the risk profile of our assets. Final impacts are subject to uncertainty for future balance sheet size and mix, and because the final detail of some elements of the regulatory changes remain at the PRA's discretion.

Consolidated financial statements

Contents

Audited statutory information

 
                                                            Page 
Consolidated income statement                                 62 
Consolidated statement of comprehensive income                63 
Consolidated balance sheet                                    64 
Consolidated statement of movements in members' interests 
 and equity                                                   65 
Notes to the consolidated financial statements                66 
 
 
Consolidated income statement 
For the year ended 4 April 2018 
 
                                                         2018     2017 
                                               Notes     GBPm     GBPm 
---------------------------------------------  -----  -------  ------- 
Interest receivable and similar income           3      4,818    5,050 
Interest expense and similar charges             4    (1,807)  (2,090) 
---------------------------------------------  -----  -------  ------- 
Net interest income                                     3,011    2,960 
Fee and commission income                                 449      446 
Fee and commission expense                              (244)    (221) 
Other operating (expense)/income                 5       (84)      100 
(Losses)/gains from derivatives and hedge 
 accounting                                      6        (1)       66 
Total income                                            3,131    3,351 
Administrative expenses                          7    (2,024)  (2,021) 
Impairment losses on loans and advances 
 to customers                                    8      (107)    (131) 
Impairment recoveries/(losses) on investment 
 securities                                                 2      (9) 
Provisions for liabilities and charges          12       (25)    (136) 
Profit before tax                                         977    1,054 
Taxation                                         9      (232)    (297) 
---------------------------------------------  -----  -------  ------- 
Profit after tax                                          745      757 
---------------------------------------------  -----  -------  ------- 
 

Consolidated statement of comprehensive income

For the year ended 4 April 2018

 
 
                                                               2018      2017 
                                                               GBPm      GBPm 
 Profit after tax                                               745       757 
 
   Other comprehensive (expense)/income 
 Items that will not be reclassified to the 
  income statement 
 Remeasurements of retirement benefit obligations: 
                                                           --------  -------- 
 Retirement benefit remeasurements before 
  tax                                                            29     (347) 
 Taxation                                                       (7)        92 
                                                           --------  -------- 
                                                                 22     (255) 
 Revaluation of property: 
                                                           --------  -------- 
 Revaluation before tax                                           2         1 
 Taxation                                                       (1)         2 
                                                           --------  -------- 
                                                                  1         3 
 Effect of tax rate change on other items 
  through the general reserve                                     -       (1) 
 
                                                                 23     (253) 
 Items that may subsequently be reclassified 
  to the income statement 
 Cash flow hedge reserve: 
                                                           --------  -------- 
 Fair value movements taken to members' interests 
  and equity                                                (2,316)     1,671 
 Amount transferred to income statement                       2,057   (2,019) 
  Taxation                                                       68       101 
                                                           --------  -------- 
                                                              (191)     (247) 
 Available for sale reserve: 
                                                           --------  -------- 
 Fair value movements taken to members' interests 
  and equity                                                     50       176 
 Amount transferred to income statement                         (8)     (106) 
 Taxation                                                      (11)      (18) 
                                                           --------  -------- 
                                                                 31        52 
 
 Other comprehensive (expense)/income                         (137)     (448) 
 
 Total comprehensive income                                     608       309 
---------------------------------------------------------  --------  -------- 
 

Consolidated balance sheet

At 4 April 2018

 
 
                                                          2018    2017* 
                                               Notes      GBPm     GBPm 
Assets 
Cash                                                    14,361   13,017 
Loans and advances to banks                              3,422    2,587 
Investment securities                                   13,046    9,831 
Derivative financial instruments                         4,121    5,043 
Fair value adjustment for portfolio hedged 
risk                                                     (109)      746 
Loans and advances to customers                 10     191,664  187,371 
Intangible assets                                        1,342    1,230 
Property, plant and equipment                              887      859 
Accrued income and expenses prepaid                        164      191 
Deferred tax                                                98      103 
Other assets                                               102      692 
--------------------------------------------  ------  --------  ------- 
Total assets                                           229,098  221,670 
--------------------------------------------  ------  --------  ------- 
Liabilities 
Shares                                                 148,003  144,542 
Deposits from banks                                     19,404    8,734 
Other deposits                                           5,323    6,459 
Due to customers                                           402    2,376 
Fair value adjustment for portfolio hedged 
risk                                                      (53)        8 
Debt securities in issue                                34,118   40,339 
Derivative financial instruments                         2,337    3,182 
Other liabilities                                          345      391 
Provisions for liabilities and charges          12         273      387 
Accruals and deferred income                               336      295 
Subordinated liabilities                        11       5,497    2,940 
Subscribed capital                              11         263      279 
Deferred tax                                                49      100 
Current tax liabilities                                     53       82 
Retirement benefit obligations                  14         345      423 
--------------------------------------------  ------  --------  ------- 
Total liabilities                                      216,695  210,537 
--------------------------------------------  ------  --------  ------- 
Members' interests and equity 
Core capital deferred shares                    15       1,325      531 
Other equity instruments                        16         992      992 
General reserve                                          9,951    9,316 
Revaluation reserve                                         68       67 
Cash flow hedge reserve                                    (8)      183 
Available for sale reserve                                  75       44 
--------------------------------------------  ------  --------  ------- 
Total members' interests and equity                     12,403   11,133 
--------------------------------------------  ------  --------  ------- 
Total members' interests, equity and liabilities       229,098  221,670 
----------------------------------------------------  --------  ------- 
 
 

*Comparatives have been restated as detailed in note 2.

Consolidated statement of movements in members' interests and equity

For the year ended 4 April 2018

 
                          Core capital  Other equity   General  Revaluation      Cash  Available   Total 
                              deferred   instruments   reserve      reserve      flow   for sale 
                                shares                                          hedge    reserve 
                                                                              reserve 
                                  GBPm          GBPm      GBPm         GBPm      GBPm       GBPm    GBPm 
-----------------------   ------------  ------------  --------  -----------  --------  ---------  ------ 
At 5 April 2017                    531           992     9,316           67       183         44  11,133 
                          ------------  ------------  --------  -----------  --------  ---------  ------ 
Profit for the 
 year                                -             -       745            -         -          -     745 
Net remeasurements 
 of retirement benefit 
 obligations                         -             -        22            -         -          -      22 
Net revaluation 
 of property                         -             -         -            1         -          -       1 
Effect of tax rate 
 change on other 
 items through the 
 general reserve                     -             -         -            -         -          -       - 
Net movement in 
 cash flow hedge 
 reserve                             -             -         -            -     (191)          -   (191) 
Net movement in 
 available for sale 
 reserve                             -             -         -            -         -         31      31 
Total comprehensive 
 income                              -             -       767            1     (191)         31     608 
Issue of core capital 
 deferred shares                   794             -         -            -         -          -     794 
Distribution to 
 the holders of 
 core capital deferred 
 shares                              -             -      (82)            -         -          -    (82) 
Distribution to 
 the holders of 
 Additional Tier 
 1 capital (note 
 i)                                  -             -      (50)            -         -          -    (50) 
At 4 April 2018                  1,325           992     9,951           68       (8)         75  12,403 
------------------------  ------------  ------------  --------  -----------  --------  ---------  ------ 
 

For the year ended 4 April 2017

 
                          Core capital  Other equity   General  Revaluation      Cash  Available   Total 
                              deferred   instruments   reserve      reserve      flow   for sale 
                                shares                                          hedge    reserve 
                                                                              reserve 
                                  GBPm          GBPm      GBPm         GBPm      GBPm       GBPm    GBPm 
-----------------------   ------------  ------------  --------  -----------  --------  ---------  ------ 
At 5 April 2016                    531           992     8,921           64       430        (8)  10,930 
                          ------------  ------------  --------  -----------  --------  ---------  ------ 
Profit for the 
 year                                -             -       757            -         -          -     757 
Net remeasurements 
 of retirement benefit 
 obligations                         -             -     (255)            -         -          -   (255) 
Net revaluation 
 of property                         -             -         -            3         -          -       3 
Effect of tax rate 
 change on other 
 items through the 
 general reserve                     -             -       (1)            -         -          -     (1) 
Net movement in 
 cash flow hedge 
 reserve                             -             -         -            -     (247)          -   (247) 
Net movement in 
 available for sale 
 reserve                             -             -         -            -         -         52      52 
Total comprehensive 
 income                              -             -       501            3     (247)         52     309 
Distribution to 
 the holders of 
 core capital deferred 
 shares                              -             -      (56)            -         -          -    (56) 
Distribution to 
 the holders of 
 Additional Tier 
 1 capital (note 
 i)                                  -             -      (50)            -         -          -    (50) 
At 4 April 2017                    531           992     9,316           67       183         44  11,133 
 

Note:

i. The distribution to the holders of Additional Tier 1 capital is shown net of an associated tax credit of GBP18 million (2017: GBP18 million).

Notes to the consolidated financial statements

1 Reporting period

These results have been prepared as at 4 April 2018 and show the financial performance for the year from, and including, 5 April 2017 to this date.

2 Basis of preparation

The 2018 preliminary results have been prepared in accordance with International Financial Reporting Standards (IFRS) as published by the International Accounting Standards Board (IASB), and interpretations issued by the IFRS Interpretations Committee of the IASB as adopted by the European Union. The accounting policies adopted for use in the preparation of this Preliminary Results Announcement and which will be used in preparing the Annual Report and Accounts for the year ended 4 April 2018 were included in the 'Annual Report and Accounts 2017' document except as detailed below. Copies of this document are available at

nationwide.co.uk/about_nationwide/results_and_accounts

Adoption of new and revised IFRSs

The Group has adopted the amendments to IAS 7 Statement of Cash Flows with effect from 5 April 2017, which has resulted in additional disclosures of changes in liabilities arising from financing activities.

Minor amendments to IAS 12 Income Taxes have also been adopted, together with amendments from the annual improvements to IFRS Standards 2014-2016 cycle. The adoption of these amendments and improvements had no significant impact for the Group.

Change to accounting policies

Following the Group's decision to wind down its commercial lending business, and the strategic review outlined in the Annual Report and Accounts 2017, the segmental reporting policy has been updated to better reflect the way in which the Executive Committee, as chief operating decision maker, now manages the business. As a result, no segmental disclosure is provided.

Adjustments to comparative information

Balance sheet presentation

Following the disposal of certain investments, the value of the Group's investments in equity shares is no longer material. As a result, this balance sheet line is no longer separately presented. Instead, the remaining balance has been combined with 'Investment securities'. At the same time, and also due to materiality considerations, the decision was taken to combine the Group's investment properties, valued at GBP9 million at 4 April 2018 (2017: GBP8 million), with 'Property, plant and equipment'. Accordingly, the 'Investment properties' balance sheet line item is no longer separately presented.

Accrued interest on subordinated liabilities and subscribed capital

The Group carries subordinated liabilities and subscribed capital at amortised cost. Accrued interest on these liabilities was previously included in 'Accruals and deferred income'. Accrued interest is now presented within 'Subordinated liabilities' and 'Subscribed capital' to provide a consistent presentation with other financial instruments held at amortised cost.

Comparatives have been restated as shown below:

 
 
                                                  Previously  Adjustment  Restated 
  Consolidated balance sheet extract               published 
  At 4 April 2017                        Notes          GBPm        GBPm      GBPm 
Investment securities                                  9,764          67     9,831 
Investments in equity shares                              67        (67)         - 
Property, plant and equipment                            851           8       859 
Investment properties                                      8         (8)         - 
Accruals and deferred income                             333        (38)       295 
Subordinated liabilities                 11            2,905          35     2,940 
Subscribed capital                       11              276           3       279 
 

These restatements had no impact on the Group's net assets or members' interests and equity at 4 April 2017.

Notes to the consolidated financial statements (continued)

2 Basis of preparation (continued)

Judgements in applying accounting policies and critical accounting estimates

The Group has to make judgements in applying its accounting policies which affect the amounts recognised in the accounts. In addition, estimates and assumptions are made that could affect the reported amounts of assets, liabilities, income and expenses. Due to the inherent uncertainty in making estimates, actual results reported in future periods may differ from those estimates.

Going concern

The Directors have assessed the Group's ability to continue as a going concern. The Directors confirm they are satisfied that the Group has adequate resources to continue in business for the foreseeable future and that therefore, it is appropriate to adopt the going concern basis in preparing this preliminary financial information.

3 Interest receivable and similar income

 
                                                2018   2017 
                                                GBPm   GBPm 
On residential mortgages                       4,532  4,843 
On other loans                                   798    774 
On investment securities                         201    372 
On other liquid assets                            95     59 
Net expense on financial instruments hedging 
 assets                                        (808)  (998) 
Total                                          4,818  5,050 
 

Included within interest receivable and similar income is interest income on impaired financial assets of GBP30 million (2017: GBP33 million).

4 Interest expense and similar charges

 
                                                     2018   2017 
                                                     GBPm   GBPm 
On shares held by individuals                       1,140  1,390 
On subscribed capital                                  15     34 
       On deposits and other borrowings: 
        Subordinated liabilities                      175    128 
        Other                                         320    450 
On debt securities in issue                           712    767 
Net income on financial instruments hedging 
 liabilities                                        (563)  (684) 
Interest on net defined benefit pension liability 
 (note 14)                                              8      5 
Total                                               1,807  2,090 
 

Interest on deposits and other borrowings includes an expense of GBP210 million (2017: GBP327 million) in relation to the redemption and maturity of Protected Equity Bond (PEB) deposits which have returns linked to the performance of specified stock market indices. The PEBs, all of which had matured at 4 April 2018, were economically hedged using equity-linked derivatives. Net income on financial instruments hedging liabilities includes income of GBP206 million (2017: GBP308 million) in relation to the associated derivatives.

Notes to the consolidated financial statements (continued)

5 Other operating expense/income

 
 
                                    2018  2017 
                                    GBPm  GBPm 
Gains on disposal of investments      26   100 
Other expense                      (110)     - 
Total                               (84)   100 
 

On 28 April 2017, the Group disposed of shares in VocaLink Holdings Limited, resulting in a gain on disposal of GBP26 million. On 21 June 2016, the Group disposed of its share in Visa Europe Limited, resulting in a gain on disposal of GBP100 million.

Other expense includes a GBP116 million loss from a debt buy-back exercise during the year, together with the net amount of rental income, profits or losses on the sale of property, plant and equipment and increases or decreases in the valuations of branches and non-specialised buildings which are not recognised in other comprehensive income.

6 Losses/gains from derivatives and hedge accounting

The Group only uses derivatives for the hedging of risks; however, income statement volatility can still arise due to hedge accounting ineffectiveness or because hedge accounting is either not applied or is not achievable. The overall impact of derivatives will remain volatile from period to period as new derivative transactions replace those which mature to ensure that interest rate and other market risks are continually managed. This volatility does not reflect the economic reality of the Group's hedging strategy.

 
                                                   2018  2017 
                                                   GBPm  GBPm 
(Losses)/gains from fair value hedge accounting 
 (note i)                                          (86)    61 
Ineffectiveness from cash flow hedge accounting 
 (note ii)                                           17   (4) 
Net gain from mortgage pipeline (note iii)           50     8 
Fair value gains/(losses) from other derivatives 
 (note iv)                                            5  (19) 
Foreign exchange differences (note v)                13    20 
Total                                               (1)    66 
 

Notes:

i. Gains or losses from fair value hedges can arise where there is an IFRS hedge accounting relationship in place and either:

-- the relationship passed all the monthly effectiveness tests but the fair value movement of the derivative was not exactly offset by the change in fair value of the asset or liability being hedged (referred to as hedge ineffectiveness); or

-- the relationship failed a monthly effectiveness test which, for that month, disallows recognition of the change in fair value of the underlying asset or liability being hedged and in following months leads to the amortisation of existing balance sheet positions.

ii. In cash flow hedge accounting the effective portion of the fair value movement of designated derivatives is deferred to the cash flow hedge reserve. The fair value movement is subsequently recycled to the income statement when amounts relating to the underlying hedged asset or liability are recognised in the income statement. The ineffective portion of the fair value movement is recognised immediately in the income statement.

iii. The mortgage pipeline in the above table includes interest rate swaps used to economically hedge expected new mortgage business, as well as some firm mortgage commitments which the Group has elected to fair value in order to reduce the accounting mismatch.

iv. Other derivatives are those used for economic hedging but which are not in an IAS 39 hedge accounting relationship because hedge accounting is not currently in place.

v. Gains or losses arise from the retranslation of foreign currency monetary items not subject to effective hedge accounting.

Losses of GBP86 million (2017: gains of GBP61 million) from fair value hedge accounting include losses of GBP42 million (2017: gains of GBP47 million) from macro hedges, due to hedge ineffectiveness and the amortisation of existing balance sheet amounts, and losses of GBP44 million relating to micro hedges (2017: gains of GBP14 million) which arise due to a combination of hedge ineffectiveness, disposals and restructuring, and the amortisation of existing balance sheet amounts.

For the mortgage pipeline the income statement includes the full fair value movement of forward starting interest rate swaps economically hedging the pipeline. To alleviate an accounting mismatch, the Group only elects to fair value certain underlying mortgage business within the pipeline.

The deferral of fair value movements to the cash flow hedge reserve, and the transfer of amounts from the cash flow hedge reserve to the income statement, are shown in the consolidated statement of comprehensive income.

Notes to the consolidated financial statements (continued)

7 Administrative expenses

 
                                             2018   2017 
                                             GBPm   GBPm 
Employee costs: 
Wages and salaries                            524    517 
Bonuses                                        61     75 
Social security costs                          66     64 
Pension costs                                 173    137 
                                              824    793 
Other administrative expenses                 758    790 
Bank levy (note 12)                            45     42 
                                            1,627  1,625 
Depreciation, amortisation and impairment     397    396 
Total                                       2,024  2,021 
 

8 Impairment provisions on loans and advances to customers

The following provisions have been deducted from the appropriate asset values in the Group balance sheet:

 
                                               2018   2017 
                                               GBPm   GBPm 
Impairment charge for the year 
Prime residential                                 3     11 
Specialist residential                            8     47 
Consumer banking                                 97     78 
Commercial and other lending                    (1)    (5) 
Total                                           107    131 
Impairment provision at the end of the year 
Prime residential                                36     34 
Specialist residential                          109    110 
Consumer banking                                298    269 
Commercial and other lending                     15     25 
At 4 April                                      458    438 
 

The Group impairment provision of GBP458 million at 4 April 2018 (2017: GBP438 million) comprises individual provisions of GBP31 million (2017: GBP45 million) and collective provisions of GBP427 million (2017: GBP393 million).

Notes to the consolidated financial statements (continued)

9 Taxation

 
Tax charge in the income statement                     2018   2017 
                                                       GBPm   GBPm 
       Current tax: 
        UK corporation tax                              246    300 
        Corporation tax - adjustments in respect of 
         prior years                                   (12)    (3) 
Total current tax                                       234    297 
    Deferred tax: 
     Current year credit                                (7)    (1) 
     Adjustments in respect of prior years                9      3 
     Effect of corporation tax rate change                -    (2) 
     Effect of deferred tax provided at different 
      tax rates                                         (4)      - 
Total deferred taxation                                 (2)      - 
Tax charge                                              232    297 
 

The actual tax charge differs from the theoretical amount that would arise using the standard rate of corporation tax in the UK as follows:

 
Reconciliation of tax charge                       2018   2017 
                                                   GBPm   GBPm 
Profit before tax                                   977  1,054 
Tax calculated at a tax rate of 19% (2017: 
 20%)                                               186    211 
Adjustments in respect of prior years               (3)      - 
Banking surcharge                                    43     62 
Expenses not deductible for tax purposes/(income 
 not taxable): 
 Depreciation on non-qualifying assets                1      - 
 Bank levy                                            8      8 
 Customer redress                                     -     19 
 Other                                                1    (1) 
Effect of corporation tax rate change                 -    (2) 
Effect of deferred tax provided at different 
 tax rates                                          (4)      - 
Tax charge                                          232    297 
 

10 Loans and advances to customers

 
                                                 2018     2017 
                                                 GBPm     GBPm 
Prime residential mortgages                   144,013  137,970 
Specialist residential mortgages               33,141   33,149 
Consumer banking                                3,809    3,680 
Commercial and other lending                    9,658   11,202 
                                              190,621  186,001 
Fair value adjustment for micro hedged risk     1,043    1,370 
Total                                         191,664  187,371 
 

Loans and advances to customers in the table above are shown net of impairment provisions held against them. The fair value adjustment for micro hedged risk relates to commercial lending.

Asset backed funding

Certain prime residential mortgages have been pledged to the Group's asset backed funding programmes or utilised as whole mortgage loan pools for the Bank of England's (BoE) Funding for Lending Scheme (FLS) and Term Funding Scheme (TFS). The programmes have enabled the Group to obtain secured funding or to create additional collateral which could be used to source additional funding.

Notes to the consolidated financial statements (continued)

10 Loans and advances to customers (continued)

Mortgages pledged and the nominal values of the notes in issue are as follows:

 
 
Mortgages pledged          Mortgages                 2018 
 to                          pledged                  Notes in issue 
 asset backed funding 
 programmes 
                                      Held by third   Held by the Group   Total notes 
                                            parties                          in issue 
                                                        Drawn    Undrawn 
  Group                         GBPm           GBPm      GBPm       GBPm         GBPm 
Covered bond programme        21,000         15,322         -          -       15,322 
Securitisation programme       8,711          3,659         -        337        3,996 
Whole mortgage loan 
 pools                        22,831              -    17,000          -       17,000 
Total                         52,542         18,981    17,000        337       36,318 
 
 
 
 
Mortgages pledged          Mortgages                 2017 
 to                          pledged                  Notes in issue 
 asset backed funding 
 programmes 
                                      Held by third   Held by the Group   Total notes 
                                            parties                          in issue 
                                                        Drawn    Undrawn 
  Group                         GBPm           GBPm      GBPm       GBPm         GBPm 
Covered bond programme        19,322         14,927         -          -       14,927 
Securitisation programme      10,412          3,622         -        448        4,070 
Whole mortgage loan 
 pools                        16,136              -    10,747      2,101       12,848 
Total                         45,870         18,549    10,747      2,549       31,845 
 
 

Note:

The prior year values for notes in issue for whole mortgage loan pools have been restated to show the nominal amounts on a consistent basis with the current year presentation.

The securitisation programme notes are issued by Silverstone Master Issuer plc. Silverstone Master Issuer plc is fully consolidated into the accounts of the Group.

At 4 April 2018 the whole mortgage loan pools are pledged at the BoE under the TFS. In the prior year, whole mortgage loan pools were pledged at the BoE under the TFS and Funding for Lending Scheme (FLS). Notes are not issued when pledging the mortgage loan pools at the BoE. Instead, the whole loan pool is pledged to the BoE and drawings are made directly against the eligible collateral, subject to a haircut. At 4 April 2018, GBP22.8 billion (2017: GBP16.1 billion) of pledged collateral provided a post-haircut drawdown capacity of GBP17.5 billion (2017: GBP12.8 billion), of which GBP17.0 billion (2017: GBP10.7 billion) of drawdowns were made. At 4 April 2018 there are no amounts undrawn following the closure of the BoE TFS and FLS.

Mortgages pledged include GBP8.7 billion (2017: GBP9.1 billion) in the covered bond and securitisation programmes that are in excess of the amount contractually required to support notes in issue.

Mortgages pledged are not derecognised from the Group balance sheet as the Group has retained substantially all the risks and rewards of ownership. The Group continues to be exposed to the liquidity risk, interest rate risk and credit risk of the mortgages. No gain or loss has been recognised on pledging the mortgages to the programmes.

Notes in issue which are held by third parties are included within debt securities in issue. Notes in issue, held by the Group and drawn are whole mortgage loan pools securing amounts drawn under the TFS. At 4 April 2018 the Group had outstanding TFS drawings of GBP17.0 billion (2017: GBP6.0 billion).

Notes in issue, held by the Group and undrawn, are debt securities issued by the programmes to the Group and mortgage loan pools that have been pledged to the BoE but not utilised.

In accordance with accounting standards, notes in issue and held by the Group are not recognised in the Group's balance sheet.

The Group established the Nationwide Covered Bond programme in November 2005. Mortgages pledged provide security for issues of covered bonds made by the Group. During the year ended 4 April 2018, EUR1.1 billion (GBP0.9 billion sterling equivalent) of notes were issued, and GBP0.8 billion sterling equivalent of notes matured.

Notes to the consolidated financial statements (continued)

10 Loans and advances to customers (continued)

The Group established the Silverstone Master Trust securitisation programme in July 2008. Notes are issued under the programme and the issuance proceeds are used to purchase, for the benefit of note holders, a share of the beneficial interest in the mortgages pledged by the Group. The remaining beneficial interest in the pledged mortgages of GBP5.2 billion (2017: GBP7.0 billion) stays with the Group and includes its required minimum seller share in accordance with the rules of the programme. The Group is under no obligation to support losses incurred by the programme or holders of the notes and does not intend to provide such further support. The entitlement of note holders is restricted to payment of principal and interest to the extent that the resources of the programme are sufficient to support such payment and the holders of the notes have agreed not to seek recourse in any other form. During the year ended 4 April 2018 a total of GBP0.8 billion sterling equivalent of notes matured. During the year ended 4 April 2018 GBP0.9 billion sterling equivalent

notes were issued across sterling and US dollars.

11 Subordinated liabilities and subscribed capital

 
                                           2018       2017 
                                                  (note i) 
                                           GBPm       GBPm 
Subordinated liabilities 
Subordinated notes                        5,487      2,906 
Fair value hedge accounting adjustments      42         45 
Unamortised premiums and issue costs       (32)       (11) 
Total                                     5,497      2,940 
Subscribed capital 
Permanent interest-bearing shares           225        225 
Fair value hedge accounting adjustments      40         57 
Unamortised premiums and issue costs        (2)        (3) 
Total                                       263        279 
 

Note:

   i.       Comparatives have been restated to include accrued interest as detailed in note 2. 

All of the Society's subordinated notes and permanent interest-bearing shares (PIBS) are unsecured. The Society may, with the prior consent of the Prudential Regulation Authority (PRA), repay the PIBS and redeem the subordinated notes early.

On 8 March 2018, to help meet forthcoming minimum requirements for own funds and eligible liabilities (MREL), the Group issued senior non-preferred notes, which are a class of subordinated liability that are senior to the existing Tier 2 eligible notes.

The senior non-preferred notes rank pari passu with each other and behind the claims against the Society of all depositors, creditors and investing members other than holders of Tier 2 subordinated notes, permanent interest-bearing shares (PIBS), Additional Tier 1 (AT1) capital and core capital deferred shares (CCDS) of the Society.

The Tier 2 subordinated notes rank pari passu with each other and behind the claims against the Society of all depositors, creditors and investing members other than holders of PIBS, AT1 capital and CCDS of the Society.

The PIBS rank pari passu with each other and the AT1 instruments, behind claims against the Society of the subordinated note holders but ahead of claims by the holders of CCDS.

Notes to the consolidated financial statements (continued)

12 Provisions for liabilities and charges

 
                               Bank  FSCS  Customer        Other  Total 
                               levy         redress   provisions 
                               GBPm  GBPm      GBPm         GBPm   GBPm 
At 5 April 2017                  16    42       305           24    387 
Provisions utilised            (37)  (26)     (110)         (14)  (187) 
Charge for the year              45     -        34            6     85 
Release for the year              -   (1)       (8)          (3)   (12) 
Net income statement charge      45   (1)        26            3     73 
At 4 April 2018                  24    15       221           13    273 
 
At 5 April 2016                  22    84       227           10    343 
Provisions utilised            (48)  (42)      (58)          (5)  (153) 
                                           -------- 
Charge for the year              42    15       152           21    230 
Release for the year              -  (15)      (16)          (2)   (33) 
                                           -------- 
Net income statement charge      42     -       136           19    197 
                                           -------- 
At 4 April 2017                  16    42       305           24    387 
                                           -------- 
 

The income statement charge for provisions for liabilities and charges of GBP25 million (2017: GBP136 million) includes the customer redress net income statement charge of GBP26 million (2017: GBP136 million), and the FSCS release of GBP1 million (2017: GBPnil).

The income statement charge for bank levy of GBP45 million (2017: GBP42 million) and other provisions charge of GBP3 million

(2017: GBP19 million) are included within administrative expenses in the income statement.

Financial Services Compensation Scheme (FSCS)

The FSCS, the UK's independent statutory compensation fund for customers of authorised financial services firms, pays compensation if a firm is unable to pay claims against it.

Following the default of a number of deposit takers, the FSCS borrowed funds from HM Treasury, approximately GBP5 billion of which remains outstanding at 4 April 2018 (2017: GBP16 billion). This balance relates solely to the failure of Bradford & Bingley plc. The FSCS recovers the interest costs associated with this loan, together with ongoing management expenses, by way of annual levies on member firms.

UK Asset Resolution (UKAR) oversees the management of the closed books of Bradford & Bingley plc. In order to repay the funds borrowed from HM Treasury, on 25 April 2017 UKAR completed the first of two separate sales of Bradford & Bingley plc portfolios. It is anticipated that the second sale transaction will be completed by September 2018.

The balance sheet amount provided by the Group of GBP15 million (2017: GBP42 million) comprises GBP12 million of levies relating to the 2017/18 FSCS scheme year and GBP3 million relating to the 2018/19 scheme year.

Customer redress

During the course of its business, the Group receives complaints from customers in relation to past sales or conduct. The Group is also subject to enquiries from and discussions with its regulators, governmental and other public bodies, including the Financial Ombudsman Service (FOS), on a range of matters. Customer redress provisions are recognised where the Group considers it is probable that payments will be made as a result of such complaints and other matters.

The Group holds provisions of GBP221 million (2017: GBP305 million) in respect of the potential costs of remediation and redress in relation to historic sales of financial products and post sales administration. This includes amounts for past sales of PPI, non-compliance with consumer credit legislation and other regulatory matters.

The net income statement charge for the year mainly reflects updated assumptions for provisions previously recognised. This includes a GBP28 million charge in relation to PPI, driven primarily by an increase in the anticipated total number of complaints expected to be received in light of the Financial Conduct Authority (FCA) media campaign and complaints deadline of August 2019.

Notes to the consolidated financial statements (continued)

12 Provisions for liabilities and charges (continued)

It is considered appropriate for the Group to provide for the estimated total amount required to deal with all ongoing and future PPI complaints. The amount provided at 4 April 2018 therefore reflects the compensation and administrative costs associated with cases that the Group expects to uphold and the cost of processing invalid claims which the Group expects to receive. This estimate will be re-assessed on an ongoing basis in the light of actual claims levels observed.

Other provisions

Other provisions include provisions for severance costs and a number of property related provisions. Provisions are made for the expected severance costs in relation to the Group's restructuring activities where there is a present obligation and it is probable that the expenditure will be made.

13 Contingent liabilities

During the ordinary course of business, the Group receives complaints, is subject to threatened or actual legal proceedings, and manages regulatory enquiries, reviews, challenges and investigations. It also receives and reviews allegations of wrongdoing raised by employees and others and provides support and assistance, when it is appropriate to do so, to relevant Law Enforcement Agencies in connection with investigations they may undertake. All such material matters are periodically reassessed, with the assistance of external professional advisers where appropriate, to determine the likelihood of incurring a liability. Where it is concluded that it is more likely than not that a payment will be made a provision is recognised based on management's best estimate of the amount that will be payable. For other matters no provision is recognised but disclosure is made of items which are potentially material, either individually or in aggregate, except in cases where the likelihood of a liability crystallising is considered to be remote. Currently the Group does not expect the ultimate resolution of any such matters to have a material adverse impact on its financial position.

14 Retirement benefit obligations

 
                                                           Group 
Retirement benefit obligations on the balance sheet      2018     2017 
                                                         GBPm     GBPm 
Present value of funded obligations                     6,108    6,039 
Present value of unfunded obligations                      12       12 
                                                        6,120    6,051 
Fair value of fund assets                             (5,775)  (5,628) 
Deficit at 4 April                                        345      423 
 

Defined contribution pension schemes

The Group operates two defined contribution pension schemes in the UK - the Nationwide Group Personal Pension Plan (GPP) and the Nationwide Temporary Workers Pension Scheme. New employees are automatically enrolled into one of these schemes, with both schemes being administered by Aviva.

Outside of the UK, there are defined contribution pension schemes for a small number of employees in the Isle of Man and Ireland.

Defined benefit pension schemes

The Group has funding obligations to several defined benefit pension schemes, which are administered by boards of trustees. Pension trustees are required by law to act in the interests of all relevant beneficiaries and are responsible for the investment policy of fund assets, as well as the day to day administration.

The Group's largest pension scheme is the Nationwide Pension Fund (the Fund). This is a contributory defined benefit pension scheme, with both final salary and career average revalued earnings (CARE) sections. The Fund was closed to new entrants in 2007 and since that date employees have been able to join the GPP.

Notes to the consolidated financial statements (continued)

14 Retirement benefit obligations (continued)

Most members of the Fund can draw their pension when they reach the Fund's retirement age of 65. Pension benefits accrued before 1 April 2011 vary in methodology; however most are based on 1/54th of final salary for each year of service. Pension benefits accrued after 1 April 2011 are usually based on 1/60th of average earnings, revalued to age of retirement, for each year of service (also called CARE).

In the event that a Fund member passes away, benefits may be payable in the form of a spouse/dependant's pension, lump sum (paid within 5 years of a Fund member beginning to take their pension), or as a refund of Fund member contributions. Fund members are also able to place redundancy severance into their pension.

Approximately 31% of the Fund's retirement benefit obligations have been accrued by current employees (active Fund members), 37% by former employees (deferred Fund members) and 32% by current pensioners and dependants. The average duration of the Fund's pension obligation is approximately 22 years reflecting the split of the obligation between current employees (27 years), deferred Fund members (25 years) and current pensioners (15 years).

The Group's retirement benefit obligations include GBP2 million (2017: GBP4 million) recognised in a subsidiary company, Nationwide (Isle of Man) Limited. This obligation relates to a defined benefit scheme providing benefits based on both final salary and CARE which was closed to new entrants in 2009.

The Group's retirement benefit obligations also include GBP12 million (2017: GBP12 million) in respect of unfunded legacy defined benefit arrangements.

The principal actuarial assumptions used are as follows:

 
 
Principal actuarial assumptions           2018    2017 
                                             %       % 
Discount rate                             2.45    2.40 
Future salary increases                   3.10    3.20 
Future pension increases (maximum 5%)     2.90    2.95 
Retail price index (RPI) inflation        3.10    3.20 
Consumer price index (CPI) inflation      2.10    2.20 
 

The assumptions for mortality rates are based on standard mortality tables which allow for future improvements in life expectancies. The assumptions made are illustrated in the table below:

 
                                2018       2017 
                                       (note i) 
Life expectancy assumptions    years      years 
Age 60 at 4 April 2018: 
 Males                          28.0       27.9 
 Females                        29.3       29.1 
Age 60 at 4 April 2038: 
 Males                          29.2       28.8 
 Females                        30.8       29.9 
                              ------ 
 

Note:

i. Comparatives have been restated to present life expectancy assumptions on a consistent basis with estimation methodology as at 4 April 2018. This does not impact the calculation of the defined benefit obligation.

Notes to the consolidated financial statements (continued)

14 Retirement benefit obligations (continued)

Changes in the present value of the net defined benefit liability (including unfunded obligations) are as follows:

 
 
Movements in the net defined benefit liability             2018   2017 
                                                           GBPm   GBPm 
Deficit at 5 April                                          423    213 
Current service cost                                         95     60 
Past service cost                                             5      4 
Curtailment gains                                           (9)    (4) 
Interest on net defined benefit liability                     8      5 
Return on assets less/(greater) than discount rate            1  (951) 
Contributions by employer                                 (152)  (206) 
Administrative expenses                                       4      4 
Actuarial (gains)/losses on defined benefit obligations    (30)  1,298 
Deficit at 4 April                                          345    423 
 

Current service cost represents the increase in liabilities resulting from employees accruing service over the year. This includes salary sacrifice employee contributions.

Past service cost represents the increase in liabilities of the Fund arising from Fund members choosing to pay additional contributions (AVC's, pension credits) to boost their pension benefits.

Curtailment gains are in respect of Fund members made redundant during the year. Liabilities reduce as deferred Fund member pension benefits are linked to the Consumer Price Index (CPI), rather than the Retail Prices Index (RPI) which is used for the pension benefits for active Fund members.

The interest on the net defined benefit liability represents the annual interest accruing on the liabilities over the year, offset by the interest income on assets.

The GBP1 million relating to the return on assets less than the discount rate (2017: GBP951 million return greater than the discount rate), is driven by a reduction in long-term expected inflation over the year, partially offset by positive equity returns.

The GBP152 million of employer contributions includes deficit contributions of GBP86 million (2017: GBP149 million), with the remainder relating to employer contributions in respect of future benefit accrual. The Group estimates that its contributions to the defined benefit pension schemes (including deficit contributions under the current deficit recovery plan) during the year ending 4 April 2019 will be GBP127 million.

The GBP30 million actuarial gain (2017: GBP1,298 million loss) on the liabilities shown above is driven by:

-- A GBP153 million gain (2017: GBP1,441 million loss) from changes in financial assumptions, including a 0.05% increase in the discount rate and a 0.10% decrease in assumed Retail Prices Index inflation, both of which decrease the value of the liabilities.

-- A GBP97 million loss (2017: GBP144 million gain) due to updating to the latest industry standard actuarial model for projecting future longevity improvements, updating the long-term longevity improvement assumption from 1.25% to 1.50% per annum, and a Trustee decision to amend specific actuarial factors of the Fund as of 1 April 2018. The specific factors allow Fund members to take tax free cash lump sums when they retire on more favourable terms than previously.

-- An experience loss on the assumptions of GBP26 million (2017: GBP1 million loss) reflecting the difference between the estimated long-term assumptions and the actual observed pension increases and deferred pension revaluations during the year ended 4 April 2018.

Notes to the consolidated financial statements (continued)

15 Core capital deferred shares (CCDS)

 
                   Number of  CCDS  Share premium  Total 
                      shares 
                              GBPm           GBPm   GBPm 
At 4 April 2017    5,500,000     6            525    531 
Issuance           5,000,000     5            802    807 
Issue costs                                  (13)   (13) 
At 4 April 2018   10,500,000    11          1,314  1,325 
 

In September 2017, the Group issued 5,000,000 of GBP1 core capital deferred shares (CCDS). These CCDS form a single series along with the CCDS previously issued in December 2013. The gross proceeds of the issuance were GBP807 million (GBP794 million net of issuance costs).

CCDS are a form of Common Equity Tier 1 (CET1) capital which have been developed to enable the Group to raise capital from the capital markets. Previously issued Tier 1 capital instruments, PIBS, no longer meet the regulatory capital requirements of CRD IV and are being gradually phased out of the calculation of capital resources under transitional rules.

CCDS are perpetual instruments. They rank pari passu to each other and are junior to claims against the Society of all depositors, creditors and investing members. Each holder of CCDS has one vote, regardless of the number of CCDS held.

In the event of a winding up or dissolution of the Society and if there were surplus available, the amount that the investor would receive for each CCDS held is limited to the average principal amount in issue, which is currently GBP129.24 per share.

There is a cap on the distributions that can be paid to holders of CCDS in any financial year. The cap is currently set at GBP16.06 per share and is adjusted annually in line with CPI.

A final distribution of GBP28 million (GBP5.125 per share) for the financial year ended 4 April 2017 was paid on 20 June 2017 and an interim distribution of GBP54 million (GBP5.125 per share) in respect of the period to 30 September 2017 was paid on 20 December 2017. These distributions have been recognised in the statement of movements in members' interests and equity.

Since the balance sheet date the directors have declared a distribution of GBP5.125 per share in respect of the period to 4 April 2018, amounting in aggregate to GBP54 million. This has not been reflected in these financial statements as it is recognised in the year ending 4 April 2019, by reference to the date at which it was declared.

Notes to the consolidated financial statements (continued)

16 Other equity instruments

 
                    Total 
                     GBPm 
At 4 April 2018       992 
At 4 April 2017       992 
 

Other equity instruments are Additional Tier 1 (AT1) capital instruments. AT1 instruments rank pari passu to each other and to PIBS. They are junior to claims against the Society of all depositors, creditors and investing members, other than the holders of CCDS.

AT1 instruments pay a fully discretionary, non-cumulative fixed coupon at an initial rate of 6.875% per annum. The rate will reset on 20 June 2019 and every five years thereafter to the five year mid swap rate plus 4.88%. Coupons are paid semi-annually in June and December.

A coupon of GBP34 million, covering the period to 19 June 2017, was paid on 20 June 2017 and a coupon of GBP34 million, covering the period to 19 December 2017, was paid on 20 December 2017. These payments have been recognised in the statement of movements in members' interests and equity.

A coupon payment of GBP34 million, covering the period to 19 June 2018, is expected to be paid on 20 June 2018 and will be recognised in the statement of movements in members' interests and equity in the financial year ending 4 April 2019.

The coupons paid and declared represent the maximum non-cumulative fixed coupon of 6.875%.

AT1 instruments have no maturity date. They are repayable at the option of the Society on 20 June 2019 and on every fifth anniversary thereafter. AT1 instruments are only repayable with the consent of the PRA.

If the end point CET1 ratio for the Society, on either a consolidated or unconsolidated basis, falls below 7% the AT1 instruments convert to CCDS instruments at the rate of one CCDS share for every GBP80 of AT1 holding.

RESPONSIBILITY STATEMENT

The Directors confirm that the financial statements, prepared in accordance with International Financial Reporting Standards as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and income and expenditure of the Group as required by the Disclosure and Transparency rules (DTR 4.1.12). The Chief Executive's Review and the Financial Review together include a fair review of the development and performance of the business and the Group, and taken together with the primary financial statements, supporting notes and the Business and Risk Report provide a description of the principal risks and uncertainties faced.

A full list of the board of directors will be disclosed in the Annual Report and Accounts 2018.

Signed on behalf of the Board by

Mark Rennison

Chief Financial Officer

21 May 2018

OTHER INFORMATION

The financial information set out in this announcement which was approved by the Board on 21 May 2018 does not constitute accounts within the meaning of section 73 of the Building Societies Act 1986.

The Annual Report and Accounts 2017 have been filed with the Financial Conduct Authority and the Prudential Regulation Authority. The Annual Report and Accounts 2018 will be published on the website of Nationwide Building Society, nationwide.co.uk. The report of the auditor on those accounts is unqualified and did not draw attention to any matters by way of emphasis. The Annual Report and Accounts 2018 will be lodged with the Financial Conduct Authority and the Prudential Regulation Authority following publication.

A copy of this Preliminary report is placed on the website of Nationwide Building Society, nationwide.co.uk, from 22 May 2018. The Directors are responsible for the maintenance and integrity of information on the Society's website. Information published on the internet is accessible in many countries with different legal requirements. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

CONTACTS

 
 
  Media queries:                         Investor queries: 
 
  Tanya Joseph                           Alex Wall 
  Tel: 020 7261 6503                     Tel: 020 7261 6568 
  Mobile: 07826 922102                   Mobile: 07917 093632 
  tanya.Josephjoseph@nationwide.co.uk    alexander.wall@nationwide.co.uk 
 
  Sara Batchelor 
  Tel: 01793 657770 
  Mobile: 07785 344137 
  sara.batchelor@nationwide.co.uk 
 
 

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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