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NAH Nahl Group Plc

66.00
-1.00 (-1.49%)
Last Updated: 14:58:22
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Nahl Group Plc LSE:NAH London Ordinary Share GB00BM7S2W63 ORD GBP0.0025
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -1.00 -1.49% 66.00 65.50 69.50 66.00 66.00 66.00 25,887 14:58:22
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Advertising Agencies 41.42M 385k 0.0082 80.49 30.95M

NAHL Group PLC Final Results (1958I)

20/03/2018 7:00am

UK Regulatory


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TIDMNAH

RNS Number : 1958I

NAHL Group PLC

20 March 2018

20 March 2018

NAHL Group plc

("NAHL" or the "Group")

Final Results

NAHL, the leading UK consumer marketing business focused on the UK legal services market, announces its Final Results for the year ended 31 December 2017.

Financial Highlights

   --       Trading performance in line with expectations 
   --       Revenue up 2.5% to GBP51.9m (2016: GBP50.6m) 
   --       As expected, underlying operating profit down 19.4% to GBP14.5m (2016: GBP18.0m) 
   --       Profit before tax of GBP12.4m (2016: GBP15.8m) 
   --       EPS ahead of expectations at 21.7p (2016: 27.0p) 

-- Recommended final dividend of 10.6p, providing a total dividend for the year of 15.9p (2016: 19.05p)

Operational Highlights

   --       A year of progress with continued evolution of Personal Injury (PI) division 

-- Establishment and operational launch of two Alternative Business Structure ("ABS") ventures, with early

signs     encouraging 
   --       Successful relaunch of National Accident Helpline brand, generating positive results 
   --       Critical Care division ahead of last year with continued growth in market share 

-- Solid trading performance from Residential Property division against a challenging market backdrop

Russell Atkinson, CEO of NAHL, commented:

"2017 was a year of change and progress for NAHL as we continued to evolve our Personal Injury (PI) division. We are particularly pleased to have successfully delivered the key elements of our PI strategy with the launch of two ABS ventures, the relaunch of our brand and the delivery of an improved digital capability. These initiatives have given us the insight and experience to lay out a confident vision for the future.

"Given the success of this first phase, we plan to accelerate our investment by establishing a third ABS to capture the growth opportunity which exists for NAH and further enhancing both our brand and technological capability. Simultaneously we will continue to work closely with our panel law firm partners whilst building in more flexibility into the way we process enquiries helping us to better manage demand.

"The importance of our other divisions should not be overlooked. Critical Care performed ahead of last year securing a number of high profile strategic business development partnerships which we expect will contribute to growth in the year ahead. Residential Property faced difficult market conditions though performed solidly thanks to our focus on margin and cost.

"We have started the new financial year in line with Board expectations. 2018 will be a year of transition with further investment to accelerate the PI division's evolution. This additional investment necessitates a change to our dividend policy which will enable us to go into the future with confidence about the Group's prospects."

Enquiries:

 
NAHL Group plc                                      via FTI Consulting 
 Russell Atkinson (CEO)                              Tel: +44 (0) 20 3727 1000 
 James Saralis (CFO) 
finnCap Ltd (NOMAD & Broker)                        Tel: +44 (0) 20 7220 0500 
 Julian Blunt / James Thompson (Corporate Finance) 
 Andrew Burdis (Corporate Broking) 
FTI Consulting (Financial PR)                       Tel: +44 (0) 20 3727 1000 
 Alex Beagley 
 James Styles 
 

Notes to Editors

NAHL Group

NAHL Group plc is a leading UK consumer marketing business focused on the UK legal services market. The Group comprises three companies: National Accident Helpline (NAH), Fitzalan Partners (Fitzalan) and Bush & Company Rehabilitation (Bush). NAH provides outsourced marketing services in the personal injury market, Fitzalan, which includes Searches UK a leading conveyancing search provider, provides marketing services in the property market and Bush provides a range of specialist services in the catastrophic injury market.

More information is available at www.nahlgroupplc.co.uk and www.national-accident-helpline.co.uk

Chairman's Statement

I am pleased to report the Group's results for the year ended 31 December 2017.

Summary of Financial Performance

2017 has been a year of considerable change for the Group, primarily in our Personal Injury (PI) division. We performed as expected, with 2017 revenue ahead at GBP51.9m (2016: GBP50.6m), primarily due to a 5.5% increase in PI revenues. Underlying operating profit declined as expected to GBP14.5m (2016: GBP18.0m), reflecting marginal growth in our non PI businesses and significant structural changes in our PI division, as we invested in cases through our newly launched ABSs. Total operating profit was GBP12.6m, down from GBP16.2m in 2016, after charges for share-based payments, amortisation of intangible assets acquired on business combinations and exceptional items, with profit before tax of GBP12.4m (2016: GBP15.8m). Earnings per share declined 19.6% to 21.7p (2016: 27.0p).

Divisional Review - Personal Injury

During 2017 we made strong progress in preparing for the regulatory changes previously announced by the Ministry of Justice. It is anticipated that these changes will take place no earlier than Q2 2019.

Our preparation for these changes included a brand relaunch for National Accident Helpline and the establishment and operational launch of two ABS ventures. These ventures involve investment in certain types of PI cases, with a consequential deferral of cash flow, and revenue and profit recognition. We continued to invest in cases with our strategic PLF partners.

Metrics from our brand relaunch in June 2017 have been building and we are pleased with progress, operating under the theme "When it's wrong, make it right".

Investment in cases with PLFs and through our ABS ventures changes our medium-term profit and cash profiles as we build the number of cases in progress, and is the primary reason behind the reduction in Group profits in the current year. PI operating profits are down from GBP14.1m in 2016 to GBP11.0m in 2017, with the related deferral of profits intended to support future earnings stability and predictability. Early indications from our ABS ventures have been positive, moreover we are already identifying ways to improve their returns; supporting our strategy of investing in ABS structures.

Our preparations for regulatory changes continue in 2018, particularly in relation to the consequences of the expected significant change in the small claims limit, and the potential compensation available for low value whiplash injuries in road traffic accidents (RTA). We anticipate a broadly unchanged landscape in terms of the number of accidents, and the number of consumers seeking redress, but expect to experience a progressive reduction in PLF appetite for these smaller value cases.

Our strategy is twofold - namely to continue to work with our PLF partners and ABS ventures on PI cases, whilst establishing processes in house to support consumers who might be unable to access justice through more traditional channels. Whilst our PLF partners may be less inclined to work with smaller value cases, handled correctly we believe that they still offer NAH a valuable opportunity to leverage its twin attributes of process efficiency and empathic customer focus. With this in mind, during 2018 we intend to establish a third ABS, incurring set up costs in 2018 and 2019. This ABS will be small claims ready, and will in due course provide digitally enabled consumer advice and support. Set up costs, including capital expenditure, are expected to amount to approximately GBP4.0m during the next two years and will comprise investment in people, technology and process capability.

Divisional Review - Critical Care

The Group's Critical Care (CC) division has performed ahead of last year, but experienced slightly softer trading in Q4 compared with our expectations. Revenue was up 6.6% to GBP11.0m (2016: GBP10.4m), delivering operating profits up 2.5% at GBP3.9m (2016: GBP3.8m).

The division has recently secured a number of strategic business development opportunities that we expect to contribute to growth in H2 2018.

Divisional Review - Residential Property

The Group's Residential Property (RP) division has performed solidly in difficult market conditions. Revenue was down 7.5% to GBP8.3m (2016: GBP9.0m), with operating profits unchanged at GBP1.4m. Weakening consumer demand and taxation changes have impacted residential conveyancing volumes across the market. Management has responded to difficult market conditions by focussing on operational efficiency, to good effect.

We expect trading conditions to continue to be difficult reflecting the macro-economic dynamics facing homeowners and consumers generally.

Balance Sheet and Final Dividend

As previously indicated, cash generation across the Group has been lower than in prior years, with a 54.8% (2016: 79.7%) cash conversion of underlying operating profit from continuing operations into net cash flows from operating activities before interest and tax. This decline reflects the planned investment in PI cases, with a corresponding increase in trade receivables and payables on the balance sheet. We expect this lower level of cash conversion to continue in 2018 as we build a sustainable business model for the new PI regulatory environment.

At the year-end we had adjusted net debt of GBP12.7m (2016: GBP8.2m), which includes GBP0.7m of other payables relating to the legacy pre-LASPO ATE product. During the year we refinanced and significantly increased our banking facilities with a GBP25.0m Rolling Credit Facility (RCF) maturing in December 2021, which will support our investment in our PI business.

The Board proposes, subject to approval of shareholders at the Annual General Meeting to be held on 23 May 2018, a final dividend of 10.6p per share payable on 31 May 2018 to ordinary shareholders registered on 27 April 2018, making a total of 15.9p per share payable for the year.

Dividend Policy

In 2017, we have invested over GBP6.5m in PI cases through our ABS ventures and with our PLF partners. With positive early indications from both ABS structures as well as the identification of ways of enhancing their future returns, we expect to accelerate this investment in 2018. Whilst our internal projections show significant banking facility headroom available we wish to maintain this to preserve maximum operational flexibility and to allow us to take advantage of opportunities which may arise in due course.

Accordingly, the Board intends to fund further ABS investment partly by amending its dividend policy. With effect from the 2018 interim dividend, dividend cover will be increased from 1.5x to 2.0x EPS though the total dividend will continue to be paid as to one third at the interim stage, with the balance to be paid following full year results. We will review our dividend policy again in 2020, having regard to our rate of cash generation and to our debt levels, both in absolute terms and as compared to our operating profits.

Outlook

Trading during the early part of 2018 has been in line with expectations. The evolution of our PI division is on track and we plan to counter the financial challenges caused by changing regulation. Whilst this necessitates investment in both PI cases and operational structures and processes, we expect to see some payback in 2019, accelerating thereafter. We continue to expect 2018 to be a year of transition and earnings contraction, however, we are enthused by the potential for change in PI. We have a market leading brand and the leadership team to evolve and develop the division to create strong, predictable and sustainable earnings and cash flow.

We anticipate further growth from CC, supported by recent commercial successes. The residential property marketplace is likely to remain challenging in the short term and our focus will be on operational efficiency whilst we engineer market share gains.

2017 has been a challenging year, as 2018 will be. Our businesses have responded to those challenges strongly, and I would like to thank both our business partners and our employees for their continued support.

Steve Halbert

Chairman

19 March 2018

Chief Executive's Review

Overview

2017 was an important year for the Group as we accelerated the process of re-engineering our Personal Injury (PI) division and navigating challenging market conditions in Residential Property (RP). Despite the twin challenges of regulatory uncertainty and market headwinds, the Group traded well during 2017 delivering underlying operating profit in line with expectations.

As we have previously indicated, the funding of work within PI impacts short term profit recognition and cash conversion and this is reflected in year-on-year comparisons.

Having managed that aspect of our business as planned and whilst satisfied with the early contribution of our new ABS ventures, we believe that these structures offer a valuable opportunity to leverage the Group's core skills in the PI Market to drive future returns still further.

It is encouraging that all the key elements of our strategy are being successfully implemented and we continue to make strong progress as we adapt the business to take advantage of the opportunities provided by change.

Results

We have delivered continuing underlying operating profit of GBP14.5m from underlying revenue of GBP51.0m.

The formation of our two ABS ventures, whilst working with a smaller number of more efficient Panel Law Firms (PLFs), has been the main driver of improving our ability to manage demand. Whilst the traditional panel model remains core to our strategy, the increased flexibility provided by our new arrangements has enabled us to invest in the brand with confidence. The initial KPIs from the ABS ventures have been encouraging and we continue to manage and monitor these carefully.

Having reduced investment in the National Accident Helpline brand in 2016 we have been able to successfully relaunch the brand during the year. The new campaign is generating positive results with brand metrics improving strongly. Research indicates that our trust scores are almost 2.5 times better than our nearest competitor. Additionally, the investment in improving our digital functionality has resulted in growing numbers of enquiries generated via these new capabilities.

Our Critical Care (CC) division made progress in 2017 although the final quarter was slightly more challenging as a result of a slower than expected rollout of some commercial initiatives. However, despite this, we have continued to grow market share and developed a solid pipeline of contract wins. Our credibility as brand leader has been further enhanced by winning Lawyer Monthly magazine Rehabilitation Provider of the Year.

The Group's RP business faced further market headwinds during 2017 with Land Registry figures indicating a decline in annual volume of 25%. However, our focus on website conversion, margin management and cost control enabled us to report profits for this division in line with those of 2016 - a robust performance.

Market overview

The Group continues to operate in the large and fragmented Consumer Legal Services (CLS) market, remaining focused on PI and RP and we are proud to be the UK's leading marketing services provider in the personal injury sector.

The PI market has been broadly static in recent years at just under one million claims per annum. However, we anticipate that there has been a softening in the overall market during 2017 as a result of a reduction in Road Traffic Accident (RTA) claims caused by the cumulative impact of prior legislative change which has resulted in reduced marketing activity. Whilst data from April 2017 onwards is not yet available, our belief is that non-RTA volumes will remain largely unchanged and, coupled with our enquiry rate increasing year-on-year, we will, therefore, have increased our market share.

The number of Claims Management Companies (CMCs) has dropped from a peak of 2,500 in 2011/12 to approximately 670. The effect of previous legislation combined with a continuing lack of clarity surrounding the timing and impact of regulatory reforms has driven many smaller and mid-sized firms to question ongoing profitability causing uncertainty in decision making about future investment. This has depressed demand in the market as a whole for the traditional panel model and we expect this trend to continue, albeit we plan to mitigate the effect of this through our combined ABS and PLF strategy.

Critical Care focuses exclusively on the catastrophic injury segment of the PI market, where we provide expert witness and case management services. Whilst not directly impacted by the proposed regulatory changes, the contagion effect felt by law firms from lower value claims, as well as the impact on insurers arising from the Ogden Reforms (changes to the discount rate), has resulted in some small changes in solicitor and insurer behaviour.

The Group's third business, RP, is focused on lead origination and survey and search process management in residential property transactions and the challenges in this market are well documented. Poor availability of housing stock, 30 year lows in home ownership, continuing falls in new mortgage approvals and low levels of consumer confidence characterise the current climate. The Government has taken action to stimulate first time buyer transactions but this will take time to feed through. The market overall, therefore, remains challenging.

PI Regulatory update

In February 2017 the Government published its response to the consultation into, amongst other things, PI related soft tissue cases and small claims which it first announced in November 2015. Over a year later, despite the visibility provided by the consultation response, there is currently no definitive timetable for the introduction of legislation. Clearly the political turmoil caused by the 2017 general election combined with the continuing focus of legislation related to Britain's proposed exit from the European Union means that progress has been slow. We anticipate that these changes will be implemented no earlier that Q2 2019.

Strategic development in PI

Our PI division has been making significant preparations in anticipation of regulatory change. In particular we are now processing our own work through ABS ventures. Whilst these are in their early stages, we are encouraged by current levels of settled income from case successes (or accrued income for cases where liability has been admitted, though which remain unsettled).

Our first ABS, now in its eighth month of operation, is already profitable month-on-month and has covered its projected fixed costs for its first full year of operation. Importantly though, we are also identifying ways of improving ABS profitability through a range of initiatives to improve processes and, ultimately, returns. We have consequently further refined our business models and we are now confident that we understand how to manage the financial impact that changes to the small claims limit and whiplash reform will have on our business.

The success of our 2017 strategy, continued panel demand uncertainty and increased clarity in our post-reform business models lead the Board to conclude that we are best served to accelerate our investment in processing capability. Our strategy will continue to evolve and we plan to focus our investment in the following areas:

-- Extending our ABS capability by creating a third ABS that allows NAH deeper involvement in the process in preparation for small claims;

   --      Further developing our commercial models with PLF partners; 

-- Evolving the National Accident Helpline brand to build on the impact created by our new campaign; and

   --      Building our digital capability to enable a better experience for consumers. 

This investment creates a platform for growth that will enable us, over time, to transform the consumer's journey from initial contact to settlement, modernising the experience and offering a more efficient digital proposition combined with the service approach for which we are already acknowledged. We believe that the platform will also enable us to transition into processing small claims on an efficient and cost-effective basis.

Increased investment means a continuing deferment of profit and cash flow that is realised in future years as cases settle. However, as the model matures, both profit and cash flow will normalise enabling us to absorb the impact of regulatory changes and grow our market share without further significant disruption to the business.

Brand

During 2017 we made an exceptional investment of over GBP1m in relaunching our PI brand, National Accident Helpline. The creative approach has been developed to reposition the brand and broaden its appeal to a wider segment of the market. The campaign has been successful and allowed us to adjust our media strategy to be more efficient using a lower weight of TV advertising than in previous years, enabling us to optimise other elements of our marketing mix.

Our focus on enhancing our digital offering has seen consumers able to start their claim online. This initiative has seen us achieve significant growth in such enquiries. Further investment in this area will be critical to enable us to support small claims and modernise the claims process.

Critical Care, operating under the Bush brand, has always had an enviable reputation for clinical excellence. Throughout 2017 we continued to invest in building this reputation. This has led to significant recognition with four important industry award wins during the year. Once again, our highly successful clinical conference was the centrepiece of our marketing activity positioning us as an industry thought-leader and further underpinning our proposition.

In RP we have continued to evolve our portfolio of brands as they focus on a localised organic search approach. Particularly pleasing, in a challenging market, were the improvements that we made to website conversion. Our ability to plan ahead was demonstrated by the introduction of our First Time Buyers Hub the day after the Government announced changes to Stamp Duty.

Ongoing focus on the brands that underpin our business will always be a core feature of the Group.

Customers

Central to the Group's strategy has been serving a cross section of claimant, defendant and conveyancing law firms with a range of services and products. Our customer base is broad, currently standing at 697 firms.

In PI 2017 has seen us begin the process of supporting consumers directly, through the introduction of Your Law and National Law Partners, our ABS ventures. In this way, we now earn a proportion of our revenue from successfully processing a consumer's claim. Our PLFs however, continue to play a critical role for us and we have evolved our commercial models to provide more flexibility and choice.

In CC we continue to grow our customer base and this has been crucial in supporting our market share growth. Particularly satisfying has been the development of larger more strategic relationships with key insurers and law firms. In addition we have established a contractual relationship with The Child Brain Injury Trust (CBIT). This is an important charity that helps severely injured children and young people and we look forward to supporting them.

In RP we optimised our conveyancing panel and continue to grow our customer base in Searches.

Operations

The Group operates from four offices across the UK and has contact centres in two of these - Kettering and London.

Our PI contact centre added new capability during 2017 in support of our National Law Partners ABS and we now progress the call directly through to verbal retainer for this proportion of our work. Additionally, our ABSs commenced operations from the offices of our partners in Bristol and Cardiff with specific staff seconded to our operations. 35 new jobs were created as a result.

Our Daventry office remains the operational hub of CC, and, once again we have continued to grow our clinical capability through the introduction of new operations managers who support our consultants in their interactions with clients.

Our RP division has focused on sharpening our call handling processes and adjusting our consumer offering to better reflect the nature of the service we provide. The impact of these initiatives will be seen in better conversion from first contact by the consumer, which will be an important part of our growth going forward.

People and values

Our people make us who and what we are and we employ a talented and motivated team of 220 staff across the group. In addition we work with a further 164 Expert Witnesses and Case Managers who form the cornerstone of the service we provide in CC.

Throughout 2017 we have been building our capabilities in our PI contact centres which has resulted in us employing a further 15 staff. Additionally we have strengthened the operational management team in CC where we have been awarded silver status by Investors in People.

The development of our people continues and we have instituted a series of management development days and a group-wide leadership school to supplement the on-the-job training that we have always provided.

We were encouraged by the outputs from our annual employee engagement survey with overall engagement scoring over seven times the UK national average, performing strongly in the areas of trust in leadership, feeling valued and recommending the Group as a great place to work. Additionally staff turnover dropped by 6.8 percentage points year-on-year.

Group and employee support enabled us to contribute over GBP65,000 to our chosen charities across the business. This once again reflects the caring culture of our organisation and the high level of engagement from our teams.

Outlook

Within PI the pace of regulatory implementation has been frustratingly slow, causing continued market uncertainty, but we have been very active in adapting and developing our business model in preparation for the changes.

Our policy remains to increase investment in self processing. Whilst this results in some profits and cash being returned over future years as cases settle, it inevitably impacts returns during the next 18 to 24 months as the initial investment continues to be made. However, we remain firmly of the view that the PI market, despite the well-publicised regulatory changes of the last few years, remains a valuable market to operate in, particularly so for NAH with its long history, brand strength and deep understanding of the marketplace.

Properly served, the PI market is still able to generate attractive returns provided the operating model is cost effective and case screening is rigorous. Increasing our own involvement in the end-to-end economics of a PI case enables us to leverage our know-how to maximum advantage and allows us to absorb the potential impact of the small claims and whiplash reforms without significant disruption to the business.

Critical Care has established an excellent pipeline of business with some significant new contract wins. Whilst work continues to convert the opportunity into instructions we remain confident in the outlook for this division.

Residential Property has managed the headwinds of a downturn in the market well. In the short term, it is difficult to see the market improving, therefore, our focus is on growing market share through a number of business development initiatives.

Due to a lack of opportunities aligned with our business strategy, we paused our acquisition strategy in 2017 but continue to monitor the market for suitable small scale, earnings accretive acquisitions to bolster our existing operations.

Whilst there is undoubtedly much work to do I am confident that we have the strategy and team in place to achieve our aims and I am excited by the challenge of the year ahead.

Russell Atkinson

Chief Executive Officer

19 March 2018

Chief Financial Officer's Report

The Group performed in line with the Board's expectations in 2017, against a backdrop of uncertainty created by regulatory change and continued soft markets experienced by some of our businesses. It was also a year of progress, as our PI division successfully evolved its business model in response to these challenges and relaunched the National Accident Helpline brand, to good effect.

Revenue increased in 2017 by 2.5% to GBP51.9m (2016: GBP50.6m) but the investments made to establish the basis for future growth came with significant cost resulting in a decrease to underlying operating profit of 19.4% to GBP14.5m (2016: GBP18.0m). This was as expected.

The Group continues to maintain a robust balance sheet with modest levels of debt and a prudent capital model.

Financial Results

 
                                          2017    2016 
                                          GBPm    GBPm 
--------------------------------------  ------  ------ 
 Underlying operating profit              14.5    18.0 
 Share-based payments                    (0.2)   (1.1) 
 Amortisation of intangible assets on 
  business combinations                  (1.3)   (1.3) 
 Exceptional items                       (0.4)     0.6 
--------------------------------------  ------  ------ 
 Operating profit                         12.6    16.2 
 Financial income                          0.1       - 
 Financial expense                       (0.3)   (0.4) 
--------------------------------------  ------  ------ 
 Profit before tax                        12.4    15.8 
--------------------------------------  ------  ------ 
 

Underlying operating profit before share-based payments, amortisation of intangible assets acquired on business combinations and exceptional items decreased by GBP3.5m. The decrease was a consequence of our strategy to invest in our PI division in order to grow future market share and expand our placement strategy ahead of the previously announced regulatory changes.

Financial results for each division are presented in note 2, Operating segments. Underlying operating profit in the PI division reduced in 2017 by 21.8% to GBP11.0m (2016: GBP14.1m) as we invested in the working capital required to fund cases through our two new ABS businesses. These joint operations with two of our PLFs will deliver profit as their cases begin to settle.

Critical Care had a good year and increased underlying operating profit by 2.5% to GBP3.9m (2016: GBP3.8m). Residential Property delivered a creditable performance, delivering GBP1.4m of underlying operating profit (2016: GBP1.4m) at an expanded margin.

Underlying revenue increased by 3.3% to GBP51.0m. This was mainly a result of the relaunch of the National Accident Helpline brand during the year and we experienced an increase in leads generated year-on-year. PI underlying revenue increased by GBP5.5% to GBP31.7m (2016: GBP30.0m). Our CC division experienced 6.6% growth in revenue to GBP11.0m (2016: GBP10.4m) and the future outlook for this business is encouraging.

Residential Property revenues contracted by 7.5% to GBP8.3m (2016: GBP9.0m) in a subdued residential property market that continues to lack sales momentum. The management team is focused on growing market share through optimising our operations and developing a number of business to business (B2B) initiatives.

After allowing for share-based payments, amortisation of intangible assets acquired on business combinations, exceptional costs and financial income and expense, the Group returned a profit before tax of GBP12.4m, a 21.4% decrease on 2016 (2016: GBP15.8m).

Exceptional items

The Group incurred GBP0.4m of exceptional costs during the year (2016: a GBP0.6m exceptional credit). This comprises GBP1.2m (2016: GBP0.5m) of costs associated with the National Accident Helpline brand relaunch and a GBP0.8m credit relating to releases from the pre-LASPO ATE liability and associated costs (2016: GBP1.2m).

Taxation

The Group's tax charge of GBP2.5m (2016: GBP3.6m) represents an effective tax rate of 19.9% (2016: 22.6%).

Earnings per share (EPS) and dividend

Basic EPS is calculated on the total profit of the Group and most closely relates to the ongoing cash which will be attributable to shareholders and in turn the Group's ability to fund its dividend programme. The Group also has a number of share options outstanding (see note 21 of the financial statements) which resulted in a Diluted EPS.

Basic EPS for the year was 21.7p (2016: 27.0p) and Diluted EPS was 21.6p (2016: 26.5p) which was ahead of the Board's expectation due to the lower level of exceptional costs and a better than expected level of net debt during the year.

Subject to approval at the AGM on 23 May 2018, the Board has proposed a final dividend of 10.6p (2016: 12.7p) which, when added to the interim dividend of 5.30p (2016: 6.35p) gives a total dividend of 15.90p. This is a decrease of 16.5% on last year.

For 2018, the Board intends to amend its dividend policy to 2.0x cover of retained earnings, which it will review again in 2020 once our third ABS is fully established. We believe this to be a prudent solution to funding our new strategy whilst also maintaining sufficient flexibility within our debt facility at a relatively low leverage.

Balance sheet

 
                                                   2017     2016 
                                                   GBPm     GBPm 
 Goodwill and intangible assets                    67.6     68.8 
 Other net assets/(liabilities)                     6.9    (0.8) 
 Cash and cash equivalents                          0.9      4.8 
 Borrowings                                      (12.9)   (11.1) 
---------------------------------------------  --------  ------- 
 Net Debt                                        (12.0)    (6.3) 
 Other payables relating to legacy pre-LASPO 
  ATE product                                     (0.7)    (1.9) 
---------------------------------------------  --------  ------- 
 Adjusted net debt                               (12.7)    (8.2) 
---------------------------------------------  --------  ------- 
 
 Net assets                                        61.8     59.8 
=============================================  ========  ======= 
 

The Group's net assets at 31 December 2017 increased by GBP2.0m to GBP61.8m (2016: GBP59.8m) which reflects the profits for the financial year, less the dividend paid to shareholders.

The significant balance sheet items are goodwill and intangible assets, adjusted net debt and other net assets/(liabilities).

   (i)         Goodwill and intangible assets 

The Group's goodwill and intangible assets of GBP67.6m (2016: GBP68.8m) arise from the past business acquisitions undertaken by the Group. Each year the Board reviews the goodwill value for impairment and, as at 31 December 2017, they have concluded that goodwill is not impaired (see note 13 of the financial statements). Included within the total are GBP6.6m (2016: GBP7.9m) of intangible assets identified on business combinations, such as customer contracts, brands and IT related assets.

   (ii)        Other net assets/(liabilities) 

At 31 December 2017 the Group had other net assets of GBP6.9m (2016: other net liabilities of GBP0.8m). The increase is largely in trade receivables and reflects the Group's decision to fund certain cases in its PI division.

   (iii)       Net debt and adjusted net debt 

The Group's net debt at 31 December 2018 was GBP12.0m (2016: GBP6.3m), being cash and cash equivalents less borrowings. In addition to this, management monitor adjusted net debt, which the Group defines as net debt less other payables relating to a discontinued pre-LASPO ATE product. At 31 December 2017, adjusted net debt was GBP12.7m (2016: GBP8.2m).

Net debt reconciliation

 
                                         2017    2016 
                                         GBPm    GBPm 
------------------------------------  -------  ------ 
 Net cash flows from underlying 
  operating activities                    7.9    14.3 
 Net cash flows from non-underlying 
  activities                            (1.8)   (1.0) 
 Tax and net interest paid              (3.3)   (4.0) 
------------------------------------  -------  ------ 
 Net cash from operating activities       2.8     9.3 
 Dividends paid                         (8.2)   (8.5) 
 Other                                  (0.3)   (2.4) 
------------------------------------  -------  ------ 
                                        (5.7)   (1.6) 
 Net debt on 1 January                  (6.3)   (4.7) 
------------------------------------  -------  ------ 
 Net debt on 31 December               (12.0)   (6.3) 
------------------------------------  -------  ------ 
 

Further detail on net cash flows from underlying activities and net cashflows from non-underlying activities is given in Note 2 to the financial statements. The individual elements of net debt and adjusted net debt are as follows:

Cash and cash equivalents

At 31 December 2017 the Group had GBP0.9m of cash and cash equivalents (2016: GBP4.8m). All of the Group's cash is held in its trading entities and the Group takes advantage of short-term deposit rates in maximising its interest returns.

Borrowings

During the year the Group renewed its banking facilities with Yorkshire Bank and entered into a new GBP25.0m RCF which is repayable in full on 31 December 2021.

The new RCF was used to repay the previous outstanding balance on the term loan of GBP9.4m and replaces the previous GBP5.0m RCF. The new facility provides financial flexibility for the Group and can be utilised for general business purposes, including working capital and the payment of dividends, and supports the Group's long-term business strategy.

At 31 December 2017 the Group had a balance of GBP13.1m on the RCF (2016: GBP11.3m of other interest-bearing loans and borrowings). The reported total of GBP12.9m is net of GBP0.2m of prepaid bank arrangement fees that are being expensed over the term of the loan. The current rate of interest payable on these borrowings is 1.25% above LIBOR.

The Group has an additional undrawn balance of GBP11.9m (2016: GBP5.0m) under this facility which can be utilised for working capital or for acquisitions. The current rate of interest payable on this undrawn facility is 1.0%. Once drawn the interest payable would be a maximum of 1.45% above LIBOR.

Other payables relating to a discontinued pre-LASPO ATE product

At 31 December 2017 the Group had GBP0.7m of other payables relating to a legacy pre-LASPO ATE product (2016: GBP1.9m). This amount is payable to Allianz for previously received commissions when certain policies either fail or are abandoned. The liability is calculated using actuarial rates and during 2017 GBP0.9m was released to exceptional items as a result of more favourable settlements during the year. The balance of GBP0.7m is likely to be repaid over the next two years.

Cash flow

 
                                                               2017    2016 
                                                                GBPm    GBPm 
------------------------------------------------------------  ------  ------ 
 Underlying operating profit                                   14.5    18.0 
 Depreciation and amortisation                                 0.3     0.2 
 Working capital movements                                     (6.9)   (3.9) 
------------------------------------------------------------  ------  ------ 
 Net cash generated from underlying operating activities       7.9     14.3 
------------------------------------------------------------  ------  ------ 
 
 Net operating cash generated as a percentage of underlying 
  operating profit                                             54.8%   79.7% 
------------------------------------------------------------  ------  ------ 
 

As indicated in last year's report, the level of operating cash generated on underlying activities as a percentage of underlying operating profit decreased in 2017 to 54.8% (2016: 79.7%). This was a result of the Group's decision to fund certain cases in its PI division and the investment in its new PI business model.

This rate of conversion is expected to remain at lower levels than traditionally experienced as the Group continues to re-engineer its business and is expected to return to previously experienced levels once the transition is more advanced.

New accounting standards

The Group has not had to apply any new or revised IFRS accounting standards during the year. IFRS 15: Revenue from Contracts with Customers becomes effective next year. The Group has undertaken an impact assessment of this new standard and does not foresee a material impact on the financial statements in the year of adoption.

In conclusion, I believe the Group is financially strong and, through the successful execution of our new strategy, is well placed to capitalise on the opportunities ahead of us.

James Saralis

Chief Financial Officer

19 March 2018

Consolidated statement of comprehensive income

for the year ended 31 December 2017

 
                                                                        Note       2017        2016 
                                                                                 GBP000      GBP000 
 
 
 Underlying revenue                                                     1, 2     51,037     49,385 
 Exceptional items                                                       4          875     1,250 
---------------------------------------------------------------------  -----  ---------  ---------- 
 Revenue                                                                1,2      51,912    50,635 
 Cost of sales                                                                 (25,224)    (20,809) 
---------------------------------------------------------------------  -----  ---------  ---------- 
 Underlying gross profit                                                 1      25,813       28,576 
 Exceptional items                                                       4          875       1,250 
---------------------------------------------------------------------  -----  ---------  ---------- 
 Gross profit                                                                    26,688      29,826 
 Administrative expenses                                                 3     (14,086)    (13,665) 
---------------------------------------------------------------------  -----  ---------  ---------- 
 Underlying operating profit                                             1       14,491      17,985 
 Share-based payments                                                    20       (182)     (1,052) 
 Amortisation of intangible assets acquired on business combinations     14     (1,307)     (1,327) 
 Exceptional items                                                       4        (400)         555 
---------------------------------------------------------------------  -----  ---------  ---------- 
 Operating profit                                                        2       12,602      16,161 
 Financial income                                                        6          150          43 
 Financial expense                                                       7        (331)       (403) 
                                                                              ---------  ---------- 
 Profit before tax                                                               12,421      15,801 
 Taxation                                                                8      (2,467)     (3,577) 
                                                                              ---------  ---------- 
 Profit for the year and total comprehensive income                               9,954      12,224 
                                                                              =========  ========== 
 Profit and total comprehensive income is attributable to: 
 Owners of the company                                                            9,876      12,224 
 Non-controlling interests                                                           78           - 
                                                                              ---------  ---------- 
                                                                                  9,954      12,224 
                                                                              =========  ========== 
 
 
 
 
                                Note   2017   2016 
                                        p      p 
 Earnings per share (p) 
 Basic earnings per share        21    21.7   27.0 
 Diluted earnings per share      21    21.6   26.5 
                                      =====  ===== 
 

Consolidated statement of financial position

At 31 December 2017

 
                                                              Note       2017       2016 
                                                                       GBP000     GBP000 
 Non-current assets 
 Goodwill                                                      12      60,362     60,362 
 Intangible assets                                             14       7,217      8,474 
 Property, plant and equipment                                 15         267        327 
 Deferred tax asset                                            9           34         38 
                                                                    ---------  --------- 
                                                                       67,880     69,201 
                                                                    ---------  --------- 
 Current assets 
 Trade and other receivables                                   16      22,261     10,287 
 Cash and cash equivalents                                                858      4,814 
                                                                    ---------  --------- 
                                                                       23,119     15,101 
                                                                    ---------  --------- 
 
 Total assets                                                          90,999     84,302 
                                                                    =========  ========= 
 
 Current liabilities 
 Other interest-bearing loans and borrowings                   17           -    (3,693) 
 Trade and other payables                                      18    (12,415)    (7,631) 
 Other payables relating to legacy pre-LASPO ATE product       2        (676)    (1,912) 
 Current tax liability                                                (1,513)    (1,937) 
 Deferred tax liability                                        10     (1,662)    (1,914) 
                                                                    ---------  --------- 
                                                                     (16,266)   (17,087) 
                                                                    ---------  --------- 
 Non-current liabilities 
 Other interest-bearing loans and borrowings                   17    (12,922)    (7,396) 
 
 Total liabilities                                                   (29,188)   (24,483) 
                                                                    =========  ========= 
 
 Net assets                                                            61,811     59,819 
                                                                    =========  ========= 
 
 Equity 
 Share capital                                                 19         115        113 
 Share option reserve                                                   2,121      1,939 
 Share premium                                                         14,507     14,507 
 Merger reserve                                                      (66,928)   (66,928) 
 Retained earnings                                                    111,893    110,188 
                                                                    ---------  --------- 
 Total equity attributable to the owners of NAHL Group plc             61,708     59,819 
 Non-controlling interests                                                103          - 
                                                                    ---------  --------- 
 Total equity                                                          61,811     59,819 
                                                                    =========  ========= 
 

These financial statements were approved by the Board of Directors on 19 March 2018 and were signed on its behalf by:

J R Atkinson

Director

Company registered number: 08996352

Consolidated statement of changes in equity

for the year ended 31 December 2017

 
                                        Share 
                            Share      option      Share     Merger    Retained             Non-controlling      Total 
                          capital     reserve    premium    reserve    earnings     Total          interest     equity 
                  Note     GBP000      GBP000     GBP000     GBP000      GBP000    GBP000            GBP000     GBP000 
 
 Balance at 1 
  January 2016                113       1,121     14,262   (66,928)     106,503    55,071                 -     55,071 
 
 Total 
 comprehensive 
 income for 
 the year 
 Profit for the 
  year                          -           -          -          -      12,224    12,224                 -     12,224 
 Total 
  comprehensive 
  income                        -           -          -          -      12,224    12,224                 -     12,224 
                        ---------  ----------  ---------  ---------  ----------  --------  ----------------  --------- 
 
 Transactions 
 with owners, 
 recorded 
 directly in 
 equity 
 Issue of new 
  Ordinary 
  Shares           25           -           -        160          -           -       160                 -        160 
 Exercise of 
  share options    25           -        (85)         85          -           -         -                 -          - 
 Share based 
  payments         20           -         903          -          -           -       903                 -        903 
 Dividends paid                 -           -          -          -     (8,539)   (8,539)                 -    (8,539) 
 
 Balance at 31 
  December 2016               113       1,939     14,507   (66,928)     110,188    59,819                 -     59,819 
                        ---------  ----------  ---------  ---------  ----------  --------  ----------------  --------- 
 
 Total 
 comprehensive 
 income for 
 the year 
 Profit for the 
  year                          -           -          -          -       9,876     9,876                78      9,954 
 Total 
  comprehensive 
  income                        -           -          -          -       9,876     9,876                78      9,954 
                        ---------  ----------  ---------  ---------  ----------  --------  ----------------  --------- 
 
 Transactions 
 with owners, 
 recorded 
 directly in 
 equity 
 Issue of new 
  Ordinary 
  Shares           25           2           -          -          -           -         2                 -          2 
 Member capital                 -           -          -          -           -         -                25         25 
 Share based 
  payments         20           -         182          -          -           -       182                 -        182 
 Dividends paid                 -           -          -          -     (8,171)   (8,171)                 -    (8,171) 
 Balance at 31 
  December 2017               115       2,121     14,507   (66,928)     111,893    61,708               103     61,811 
                        =========  ==========  =========  =========  ==========  ========  ================  ========= 
 

Consolidated cash flow statement

for the year ended 31 December 2017

 
                                                                        Note       2017       2016 
                                                                                 GBP000     GBP000 
 Cash flows from operating activities 
 
 Profit for the year                                                              9,954     12,224 
 Adjustments for: 
 Depreciation                                                            15         171        170 
 Amortisation                                                            14       1,437      1,352 
 Financial income                                                        6        (150)       (43) 
 Financial expense                                                       7          331        403 
 Share based payments                                                    20         182      1,052 
 Taxation                                                                8        2,467      3,577 
                                                                              ---------  --------- 
                                                                                 14,392     18,735 
 Increase in trade and other receivables                                       (11,974)    (1,876) 
 Increase/(decrease) in trade and other payables                                  4,963    (1,868) 
 Decrease in other payables relating to legacy pre-LASPO ATE product            (1,236)    (1,689) 
                                                                              ---------  --------- 
                                                                                  6,145     13,302 
 Interest paid                                                                    (178)      (346) 
 Tax paid                                                                       (3,139)    (3,692) 
                                                                              ---------  --------- 
 Net cash from operating activities                                               2,828      9,264 
                                                                              ---------  --------- 
 
 Cash flows from investing activities 
 
 Acquisition of property, plant and equipment                                     (111)      (232) 
 Acquisition of intangible assets                                                 (305)      (393) 
 Interest received                                                                   12         43 
 Consideration paid for the acquisition of subsidiaries                               -    (2,090) 
 Cash acquired from business combinations                                             -        295 
 Non-controlling interest member capital                                             25          - 
                                                                              ---------  --------- 
 Net cash used in investing activities                                            (379)    (2,377) 
                                                                              ---------  --------- 
 
 Cash flows from financing activities 
 
 New share issue                                                                      2        160 
 Repayment of borrowings                                                       (11,250)    (3,750) 
 New borrowings                                                                  13,125          - 
 Bank arrangement fees for new borrowings                                         (111)          - 
 Dividends paid                                                                 (8,171)    (8,539) 
                                                                              ---------  --------- 
 Net cash used in financing activities                                          (6,405)   (12,129) 
                                                                              ---------  --------- 
 
 Net decrease in cash and cash equivalents                                      (3,956)    (5,242) 
 Cash and cash equivalents at 1 January                                           4,814     10,056 
                                                                              ---------  --------- 
 Cash and cash equivalents at 31 December                                           858      4,814 
                                                                              =========  ========= 
 

Notes

(forming part of the financial statements)

   1              Accounting policies 

Basis of preparation

Consolidated Financial Statements

The financial information set out above does not constitute the company's statutory accounts for the years ended 31 December 2017 or 31 December 2016 but is derived from those accounts. Statutory accounts for 31 December 2016 have been delivered to the registrar of companies, and those for 31 December 2017 will be delivered in due course. The auditor has reported on those accounts; their reports were (i) unqualified, (ii) did not include a reference to any matters to which the auditor drew attention by way of emphasis without qualifying their report and (iii) did not contain a statement under section 498 (2) or (3) of the Companies Act 2006.

The 2017 annual report will be available on the Company's website (see https://www.nahlgroupplc.co.uk/results-a-reports/) for the purposes of AIM rule 26 from today's date and will be despatched to shareholders together with the Notice of AGM in due course. A further announcement will be made at that time.

The Consolidated Financial Statements for the year ended 31 December 2017 have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (IFRS) and with those parts of the Companies Act 2006 applicable to companies reporting under IFRS.

The consolidated financial information has been prepared on a going concern basis and under the historical cost convention.

The Directors have prepared cash flow forecasts for the period until 31 March 2019. Based on these, the Directors confirm that there are sufficient cash reserves to fund the business for the period under review, and believe that the Group is well placed to manage its business risk successfully. For this reason they continue to adopt the going concern basis in preparing the financial statements.

Basis of consolidation

The financial statements represent a consolidation of the Company and its subsidiary undertakings as at the Statement of Financial Position date and for the year then ended. In accordance with IFRS 10 the definition of control is such that an investor has control over an investee when: a) it has power over the investee, b) it is exposed, or has the rights, to variable returns from its involvement with the investee and c) has the ability to use its power to affect its returns. All three of these criteria must be met for an investor to have control over an investee. All subsidiary undertakings in which the Group has a greater than 50% shareholding have been consolidated in the Group's results.

The consolidated financial information incorporates the results of business combinations using the purchase method. In the Group statement of financial position, the acquiree's identifiable assets, liabilities and contingent liabilities are initially recognised at their fair values at the acquisition date. The results of acquired operations are included in the Group statement of comprehensive income from the date on which control is obtained. They are deconsolidated from the date on which control ceases. Acquisition costs are expensed as incurred. This policy does not apply on the acquisition of Consumer Champion Group Limited for which reverse acquisition accounting has been applied. The group recognises any non-controlling interest in the acquired entity on an acquisition by acquisition basis either at fair value or at the non-controlling interest's proportionate share of the acquired entity's net identifiable assets.

Joint arrangements

Under IFRS 11 Joint Arrangements, investments in joint arrangements are classified as either joint operations or joint ventures. The classification depends on the contractual rights and obligations of each investor, rather than the legal structure of the joint arrangement. NAHL Group plc has joint operations only. As the Group has overall control of these joint operations, the results of the joint operations have been consolidated within these financial statements.

Use of judgements and estimates

The preparation of financial statements in conformity with IFRSs requires management to make judgements and estimates that affect the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. Actual results may differ from these estimates. Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the year in which the estimates are revised and in any future years affected.

Revenue, other than pre and post-LASPO ATE income, is not considered to be a key judgement or estimate.

Judgements

In applying the Group's accounting policies, management has applied judgement in the following areas that have a significant impact on the amounts recognised in the financial statements.

Intangible assets

When the Group makes an acquisition, management determines whether any intangible assets should be recognised separately from goodwill and what value to attribute to those assets.

Accounting policy choice for non-controlling interests

The group recognises non-controlling interests in an acquired entity either at fair value or at the non-controlling interest's proportionate share of the acquired entity's net identifiable assets. This decision is made on an acquisition by acquisition basis. For the non-controlling interests in Your Law LLP and National Law Associates LLP (trading as National Law Partners), the Group elected to recognise the non-controlling interests at their proportionate share of the acquired net identifiable assets.

Estimates

Discussed below are key assumptions concerning the future, and other key sources of estimation at the reporting date, that have a risk of causing a material adjustment to the carrying amount of assets and liabilities within the next financial year.

Impairment of goodwill

The Group determines, on an annual basis, whether goodwill is impaired. This requires an estimation of the future cash flows of the cash generating units (CGUs) to which the goodwill is allocated; see note 12.

Recoverability of trade receivables

Trade receivables are reflected net of an estimated provision for impairment losses. This provision considers the past payment history and the length of time that the debt has remained unpaid; see notes 16 and 22.

New standards, interpretations and amendments not yet effective

The Group has not applied the following new and revised IFRSs that have been issued but are not yet effective:

-- IFRS 9: Financial Instruments - Effective for annual reporting periods beginning on or after 1 January 2018, with early application permitted.

-- IFRS 15: Revenue from Contracts with Customers - Effective for annual reporting periods beginning on or after 1 January 2018, with early application permitted.

-- IFRS 16: Leases - Effective for annual reporting periods beginning on or after 1 January 2019. Early adoption is permitted for entities that apply IFRS 15: Revenue from Contracts with Customers at or before the date of initial application of IFRS 16.

A review of IFRS 16: Leases will be conducted to determine its impact on the Group. The Group has considered the impact of the other standards and revisions above and concluded that these will not have a material impact on the Group's financial statements.

Use of non-GAAP measures

The Directors believe that underlying operating profit, underlying revenue, underlying operating cash and adjusted net debt provide additional useful information for shareholders on underlying trends and performance. These measures are used by management for performance analysis and are considered useful as they relate to the core underlying trading activities of the Group i.e. they reflect the current ongoing activities of the Group and do not include any items that relate to significant exceptional projects that are not expected to recur or any items that relate to activities that are outside the normal course of trading (e.g. acquisitions or share-based costs that are not directly related to the current operating performance of the Group). Underlying operating profit, underlying revenue, underlying operating cash and adjusted net debt are not defined by IFRS and therefore may not be directly comparable to other companies' adjusted profit, revenue, cash or debt measures. They are not intended to be a substitute for, or superior to IFRS measurements.

The adjustments made to reported revenue are:

Exceptional revenues - fees related to exceptional revenues in relation to release of the ATE liability that are not expected to recur and are not related to the continuing core operations of the business.

The adjustments made to reported operating profit are:

IFRS 2 Share-Based Payments - non-cash Group statement of comprehensive income charge for share-based payments and related National Insurance costs. IFRS 2 requires the fair value of equity instruments measured at grant date to be spread over the period during which the employees become unconditionally entitled to the options. This is a non-cash charge and has been excluded from underlying operating profit as it does not reflect the underlying core trading performance of the Group.

IFRS 3 (Revised) Business Combinations - intangible asset amortisation charges and costs arising from acquisitions. Under IFRS 3 intangible assets are required to be amortised on a straight-line basis over their useful economic life and as such this is a non-cash charge that does not reflect the underlying performance of the business acquired. Similarly, the standard requires all acquisition costs to be expensed in the Group Income Statement. Due to their nature, these costs have been excluded from underlying operating profit as they do not reflect the underlying core trading performance of the Group.

Other exceptional costs/income - these relate to certain exceptional costs associated with the Group's acquisition activities including any costs in relation to aborted acquisitions, reorganisation costs associated with exceptional projects that are not related to the core operations of the business and exceptional income for the release of previously recognised liability for pre-LASPO ATE. These have been excluded from underlying operating profit as they do not reflect the underlying core trading performance of the Group.

Going concern

The Group had cash balances of GBP858,000 (2016: GBP4,814,000), net assets of GBP61,811,000 (2016: GBP59,819,000) and net current assets of GBP6,853,000 (2016: net current liabilities GBP1,986,000) as at each year end.

After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for at least 12 months from the date of approval of the financial statements. As a consequence, the Directors believe that the Group is well placed to manage its business risks successfully. As part of the normal management process, detailed forecasts of future trading, profits and cashflows on a CGU by CGU basis are prepared, which includes the impact for possible changes in market or regulatory conditions. Based on these projections, the Board remains positive about the Group's short and medium-term prospects.

Accordingly, the Directors continue to adopt the going concern basis in preparing the Annual Report and Financial Statements.

Revenue

Personal Injury - Revenue is from

a) Solicitor income (traditional) - Marketing services resulting in the provision of enquiries to Panel Law Firms, based on a cost-plus margin model with reference to the cost of the marketing resources needed to generate the enquiry. These revenues are recognised when the service is delivered.

b) Solicitor income (variable) - Marketing services resulting in the provision of enquiries to certain Panel Law Firms where we receive variable consideration based on the ultimate case outcome. The revenue recognised on deferral of enquiries is equal to management's best estimate of the future expected cash flows discounted for the time value of money. This is only recognised to the extent that the amount is probable and can be reliably estimated.

c) Product income - Commissions received from product providers for the sale of additional products to the Panel Law Firms. Revenue is recognised on sale of the product to a PLF to the extent that the amount is probable and can be reliably measured.

d) ABS income - Fees receivable from clients for the provision of legal services. Revenue is recognised once it is virtually certain that the case be won.

Pre-LASPO ATE - Revenue from commissions received from the insurance provider for the use of after the event policies by Panel Law Firms. From 1 April 2013, this product was no longer available as a result of LASPO regulatory changes. Consequently, there is a remaining liability which is being unwound through revenue as historic cases are settled.

Critical Care - Revenue from the provision of expert witness reports and case management support within the medico-legal framework for multi-track cases. For expert witness, revenue is recognised on the completion and delivery of reports and for case management revenue is recognised based on the level of services provided on a monthly basis.

Residential Property - Revenue from the provision of online marketing services to target homebuyers and sellers in England and Wales and offering lead generation services to Panel Law Firms and surveyors in the conveyancing sector. Revenue is recognised on a fixed-fee basis on the transfer of instruction to Panel Law Firms or surveyors. Search revenue is recognised as revenue in the period in which the search report is delivered.

All revenue is stated net of Value Added Tax. The entire revenue arose in the United Kingdom.

Goodwill

Goodwill represents the excess of the fair value of the consideration given over the fair value of the Group's share of the net identifiable assets of the acquired subsidiary at the date of acquisition. Goodwill is not amortised but is tested for impairment annually and again whenever indicators of impairment are detected and is carried at cost less any provision for impairment. Any impairment is recognised in the statement of comprehensive income.

Other intangible assets

Other intangible assets that are acquired by the Group and have finite useful lives are measured at cost less accumulated amortisation and any accumulated impairment losses.

Amortisation

Intangible assets are amortised on a straight-line basis over their estimated useful lives as follows:

   --       Technology related intangibles               -               5 to 10 years 
   --       Contract related intangibles                    -               3 to 10 years 
   --       Brand names                                          -               3 to 10 years 
   --       Other intangible assets                           -               3 to 5 years 

No amortisation is charged on assets under construction as these are not yet in use.

Depreciation

Depreciation is calculated to write off the cost, less estimated residual value, of property, plant and equipment by equal instalments over their estimated useful economic lives as follows:

Fixtures and fittings including:

   --       Office equipment                     -               3 to 5 years 
   --       Computers                               -               3 years 

Operating leases

Operating lease rentals are charged to the income statement on a straight-line basis over the period of the lease.

Cash and cash equivalents

Cash and cash equivalents comprise cash balances.

Taxation

Tax on the income statement for the year comprises current and deferred tax. Tax is recognised in the statement of comprehensive income except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity. Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or substantively enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. The following temporary differences are not provided for: the initial recognition of goodwill; the initial recognition of assets or liabilities that affect neither accounting nor taxable profit other than in a business combination; and differences relating to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the balance sheet date. A deferred

tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the temporary difference can be utilised.

Interest-bearing borrowings

Interest-bearing borrowings are recognised initially at fair value less attributable transaction costs. Subsequent to initial recognition, interest-bearing borrowings are stated at amortised cost using the effective interest method, less any impairment losses.

Classification of financial instruments issued by the Group

Financial instruments issued by the Group are treated as equity (i.e. forming part of equity) only to the extent that they meet the following two conditions:

a) they include no contractual obligations upon the Company (or Group as the case may be) to deliver cash or other financial assets or to exchange financial assets or financial liabilities with another party under conditions that are potentially unfavourable to the Company (or Group); and

b) where the instrument will or may be settled in the Company's own equity instruments, it is either a non-derivative that includes no obligation to deliver a variable number of the Company's own equity instruments or is a derivative that will be settled by the Company's exchanging a fixed amount of cash or other financial assets for a fixed number of its own equity instruments.

To the extent that this definition is not met, the proceeds of issue are classified as a financial liability. Where the instrument so classified takes the legal form of the Company's own shares, the amounts presented in these financial statements for called up share capital and share premium account exclude amounts in relation to those shares.

Finance payments associated with financial liabilities are dealt with as part of interest payable and similar charges. Finance payments associated with financial instruments that are classified as part of shareholders' funds are dealt with as appropriations in the reconciliation of movements in equity.

Employee share schemes

The share option plans allow employees of the Group to acquire shares of the Company. The fair value of options granted is recognised as an employee expense with a corresponding increase in equity. The fair value is measured at grant date and spread over the period during which the employees become unconditionally entitled to the options. The fair value of the options granted is measured using an option pricing model, taking into account the terms and conditions upon which the options were granted. The amount recognised as an expense is adjusted to reflect the actual number of share options that vest except where forfeiture is only due to share prices not achieving the threshold for vesting.

Impairment

The carrying amounts of the Group's non-financial assets, other than deferred tax assets, are reviewed at each reporting date to determine whether there is any indication of impairment. If any such indication exists, then the asset's recoverable amount is estimated. For goodwill, and intangible assets that have indefinite useful lives or that are not yet available for use, the recoverable amount is estimated each year at the same time.

The recoverable amount of an asset or CGU is the greater of its value in use and its fair value less costs to sell. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. For the purpose of impairment testing, assets that cannot be tested individually are grouped together into the smallest group of assets that generates cash inflows from continuing use that are largely independent of the cash inflows of other assets or groups of assets (the CGU). The goodwill acquired in a business combination, for the purpose of impairment testing, is allocated to CGUs. Subject to an operating segment ceiling test, for the purposes of goodwill impairment testing, CGUs to which goodwill has been allocated are aggregated so that the level at which impairment is tested reflects the lowest level at which goodwill is monitored for internal reporting purposes. Goodwill acquired in a business combination is allocated to groups of CGUs that are expected to benefit from the synergies of the combination.

An impairment loss is recognised if the carrying amount of an asset or its CGU exceeds its estimated recoverable amount. Impairment losses are recognised in the statement of comprehensive income. Impairment losses recognised in respect of CGUs are allocated first to reduce the carrying amount of any goodwill allocated to the units, and then to reduce the carrying amounts of the other assets in the unit (group of units) on a pro rata basis.

An impairment loss in respect of goodwill is not reversed. In respect of other assets, impairment losses recognised in prior periods are assessed at each reporting date for any indications that the loss has decreased or no longer exists. An impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset's carrying amount does not exceed the carrying amount that would have been determined, net of depreciation or amortisation, if no impairment loss had been recognised.

   2              Operating segments 
 
                            Personal   Critical   Residential     Group   Underlying    Pre-LASPO     Other         Total 
                              Injury       Care      Property             operations          ATE     items 
                              GBP000     GBP000        GBP000    GBP000       GBP000       GBP000    GBP000        GBP000 
-------------------------  ---------  ---------  ------------  --------  -----------  -----------  --------  ------------ 
 Year ended 31 December 
 2017 
 Revenue                      31,660     11,037         8,340         -       51,037          875         -        51,912 
 Depreciation and 
  amortisation                 (178)       (49)          (74)         -        (301)            -   (1,307)       (1,608) 
 Operating profit/(loss)      11,033      3,882         1,385   (1,809)       14,491          800   (2,689)        12,602 
 Financial income                143          5             -         2          150            -         -           150 
 Financial expenses              (1)        (4)             -     (326)        (331)            -         -         (331) 
 Profit/(Loss) before tax     11,175      3,883         1,385   (2,133)       14,310          800   (2,689)        12,421 
 Trade receivables            11,442      4,386           419         -       16,247            -         -        16,247 
 Segment liabilities        (10,453)      (806)         (506)     (600)     (12,365)     (726)(1)         -      (13,091) 
 Capital expenditure 
  (including intangibles)         53         47           191         -          291            -         -           291 
-------------------------  ---------  ---------  ------------  --------  -----------  -----------  --------  ------------ 
 Year ended 31 December 
 2016 
 Revenue                      30,011     10,353         9,021         -       49,385        1,250         -        50,635 
 Depreciation and 
  amortisation                  (89)       (44)         (147)         -        (280)            -   (1,242)       (1,522) 
 Operating profit/(loss)      14,112      3,786         1,391   (1,304)       17,985        1,155   (2,979)        16,161 
 Financial income                 14         19             -        10           43            -         -            43 
 Financial expenses              (1)        (5)             -     (397)        (403)            -         -         (403) 
 Profit/(Loss) before tax     14,125      3,800         1,391   (1,691)       17,625        1,155   (2,979)        15,801 
 Trade receivables             1,935      3,929           343         -        6,207            -         -         6,207 
 Segment liabilities         (5,227)    (1,035)         (765)     (503)      (7,530)   (1,982)(1)      (31)       (9,543) 
 Capital expenditure 
  (including intangibles)        608         96            46         -          750            -         -           750 
-------------------------  ---------  ---------  ------------  --------  -----------  -----------  --------  ------------ 
 

1. Pre-LASPO ATE liabilities include the balance of commissions received in advance that are due to be paid back to the insurance provider of GBP676,000 (2016: GBP1,912,000)

and accruals for associated costs of GBP50,000 (2016: GBP70,000).

Geographic information

All revenue and assets of the Group are based in the UK.

Operating segments

The activities of the Group are managed by the Board, which is deemed to be the chief operating decision maker (CODM). The CODM has identified the following segments for the purpose of performance assessment and resource allocation decisions. These segments are split along product lines and consistent with those reported last year.

Personal Injury - Revenue from the provision of enquiries to the PLFs, based on a cost plus margin model, plus commissions received from providers for the sale of additional products by them to the PLFs and in the case of the ABSs, revenue receivable from clients for the provision of legal services.

Pre-LASPO ATE - Revenue is commissions received from the insurance provider for the use of after the event policies by PLFs. From 1 April 2013, this product was no longer available as a result of LASPO regulatory changes. Included in the balance sheet is a liability that has been separately identified due to its material value. This balance is commissions received in advance that are due to be paid back to the insurance provider. No interest is due on this liability.

Critical Care - Revenue from the provision of expert witness reports and case management support within the medico-legal framework for multi-track cases.

Residential Property - Revenue from the provision of online marketing services to target homebuyers and sellers in England and Wales, offering lead generation services to PLFs and surveyors in the conveyancing sector and the provision of conveyancing searches for solicitors and licensed conveyancers.

Group - Costs that are incurred in managing Group activities or not specifically related to a product.

Other items - Costs associated with the acquisition of subsidiary undertakings, reorganisation costs associated with exceptional projects that are not related to the core operations of the business, share-based payments and amortisation charges on intangible assets recognised as part of business combinations.

Cash flows from operating activities

A reconciliation of operating profit to cash generation from operations has been presented below separately identifying net cash flows relating to underlying operations (comprising cash flows associated with PI, CC, RP and other segments), the pre-LASPO ATE product segment and other items.

Reconciliation of operating profit to net cash from operating activities

 
 12 months ended 31 December 2017           Underlying operations   Pre-LASPO ATE   Sub-total   Other items      Total 
                                                           GBP000          GBP000      GBP000        GBP000     GBP000 
 
 Operating profit                                          13,002             800      13,802       (1,200)     12,602 
 Amortisation of intangible assets 
  acquired on business combinations                         1,307               -       1,307             -      1,307 
 Equity-settled share based payments                          182               -         182             -        182 
                                           ----------------------  --------------  ----------  ------------  --------- 
 Underlying operating profit                               14,491             800      15,291       (1,200)     14,091 
 Depreciation and amortisation                                301               -         301             -        301 
 Increase in trade/other receivables                     (11,974)               -    (11,974)             -   (11,974) 
 Increase/(decrease) in trade/other 
  payables                                                  5,120            (20)       5,100         (137)      4,963 
 Decrease in liabilities relating to 
  pre-LASPO ATE product                                         -         (1,236)     (1,236)             -    (1,236) 
 Net cash flows from operating activities 
  before interest and tax                                   7,938           (456)       7,482       (1,337)      6,145 
 Interest paid                                              (178)               -       (178)             -      (178) 
 Tax paid                                                 (3,139)               -     (3,139)             -    (3,139) 
                                           ----------------------  --------------  ----------  ------------  --------- 
 Net cash from operating activities                         4,621           (456)       4,165       (1,337)      2,828 
                                           ======================  ==============  ==========  ============  ========= 
 
 
 12 months ended 31 December 2016            Underlying operations   Pre-LASPO ATE   Sub-total   Other items     Total 
                                                            GBP000          GBP000      GBP000        GBP000    GBP000 
 
 Operating profit                                           15,606           1,155      16,761         (600)    16,161 
 Amortisation of intangible assets 
  acquired on business combinations                          1,327               -       1,327             -     1,327 
 Equity-settled share based payments                         1,052               -       1,052             -     1,052 
                                            ----------------------  --------------  ----------  ------------  -------- 
 Underlying operating profit                                17,985           1,155      19,140         (600)    18,540 
 Depreciation                                                  195               -         195             -       195 
 Increase in trade/other receivables                       (1,876)               -     (1,876)             -   (1,876) 
 Increase in trade/other payables                          (1,969)              70     (1,899)            31   (1,868) 
 Decrease in liabilities relating to 
  pre-LASPO ATE product                                          -         (1,689)     (1,689)             -   (1,689) 
 Net cash flows from operating activities 
  before interest and tax                                   14,335           (464)      13,871         (569)    13,302 
 Interest Paid                                               (346)               -       (346)             -     (346) 
 Tax Paid                                                  (3,692)               -     (3,692)             -   (3,692) 
                                            ----------------------  --------------  ----------  ------------  -------- 
 Net cash from operating activities                         10,297           (464)       9,833         (569)     9,264 
                                            ======================  ==============  ==========  ============  ======== 
 
   3              Administrative expenses and auditor's remuneration 

Included in the consolidated statement of comprehensive income are the following:

 
                                                                                 2017     2016 
                                                                               GBP000   GBP000 
 
 Depreciation of property, plant and equipment                                    171      170 
 Amortisation of intangible assets (not relating to business combinations)        130       25 
 Amortisation of intangible assets relating to business combinations            1,307    1,327 
 Operating leases - land and buildings                                            369      361 
 Operating leases - other                                                          57       63 
 Auditor's remuneration                                                           130       95 
                                                                              =======  ======= 
 
 
 The analysis of auditor's remuneration is as follows:                           2017     2016 
                                                                               GBP000   GBP000 
 
 Audit services - statutory audit                                                 111       77 
                                                                              =======  ======= 
 
 Taxation compliance                                                               19       18 
 Total non-audit remuneration                                                      19       18 
                                                                              =======  ======= 
 
   4          Exceptional items 

Exceptional items included in the income statement are summarised below:

 
                                           2017 Revenue   2017 Operating profit   2016 Revenue   2016 Operating Profit 
                                                 GBP000                  GBP000         GBP000                  GBP000 
 
 Release of pre-LASPO ATE liability and 
  associated costs(1)                             (875)                   (800)        (1,250)                 (1,155) 
 Personal Injury reorganisation costs(2)              -                   1,200              -                     522 
 Legal and professional fees relating to 
  acquisitions (3)                                    -                       -              -                      78 
----------------------------------------  -------------  ----------------------  -------------  ---------------------- 
                                                  (875)                     400        (1,250)                   (555) 
========================================  =============  ======================  =============  ====================== 
 

1. Previously recognised liabilities for pre-LASPO ATE commissions received in advance of GBP875,000 (2016: GBP1,250,000) have been released into revenue in the year as a result of more favorable settlements. These have been offset by associated costs of GBP75,000 (2016: GBP95,000).

2. Personal Injury reorganisation costs relate to costs associated with exceptional projects that are not related to the core operations of the business.

3. Legal and professional fees paid in relation to the acquisitions of Searches UK Limited, including due diligence costs and Stamp Duty.

   5          Staff numbers and costs 

The average number of persons employed by the Group (including Directors) during the year, analysed by category, was as follows:

 
                                                                     Number of Employees 
                                                                        2017        2016 
 
 Directors                                                                 5           5 
 Others                                                                  201         195 
                                                                         206         200 
                                                                  ==========  ========== 
 
 The aggregate payroll costs of these persons were as follows: 
                                                                        2017        2016 
                                                                      GBP000      GBP000 
 
 Wages and salaries                                                    7,541       6,821 
 Share based payments (see note 20)                                      182       1,052 
 Social security costs                                                   793         723 
 Pension costs                                                            80          65 
                                                                       8,596       8,661 
                                                                  ==========  ========== 
 
   6          Financial income 
 
                            2017     2016 
                          GBP000   GBP000 
 
 Bank interest income          6       25 
 Investment income             5       18 
 Other income                139        - 
                             150       43 
                         =======  ======= 
 
   7              Financial expense 
 
                                                 2017     2016 
                                               GBP000   GBP000 
 
 Interest on bank loans                           257      340 
 Amortisation of facility arrangement fees         74       63 
 Total finance expense                            331      403 
                                              =======  ======= 
 
   8          Taxation 
 
 Recognised in the consolidated statement of comprehensive income       2017     2016 
                                                                      GBP000   GBP000 
 Current tax expense 
 Current tax on income for the year                                    2,690    3,582 
 Adjustments in respect of prior years                                    25     (35) 
 Total current tax                                                     2,715    3,547 
                                                                     -------  ------- 
 
 Deferred tax expense 
 Origination and reversal of timing differences                        (248)       30 
 Total deferred tax                                                    (248)       30 
                                                                     -------  ------- 
 
 Tax expense in income statement                                       2,467    3,577 
                                                                     -------  ------- 
 
 Total tax charge                                                      2,467    3,577 
                                                                     =======  ======= 
 

The Group believes that its accruals for tax liabilities are adequate for all open tax years based on its assessment of many factors, including interpretation of tax law and prior experience.

 
 Reconciliation of effective tax rate                                        2017     2016 
                                                                           GBP000   GBP000 
 
 Profit for the year                                                        9,954   12,224 
 Total tax expense                                                          2,467    3,577 
                                                                          -------  ------- 
 Profit before taxation                                                    12,421   15,801 
 
 Tax using the UK corporation tax rate of 19.25% (2016: 20.00%)             2,391    3,160 
 
 Income disallowable for tax purposes                                         (1)      (3) 
 Non-deductible expenses                                                       48      455 
 Adjustments in respect of prior years                                         25     (35) 
 Short-term timing differences for which no deferred tax is recognised          4        - 
 Total tax charge                                                           2,467    3,577 
                                                                          =======  ======= 
 

Changes in tax rates and factors affecting the future tax charge

A reduction in the UK corporation tax rate from 21.0% to 20.0% (effective from 1 April 2015 ) was substantively enacted on 2 July 2013. Further reductions to 19.0% (effective from 1 April 2017) and to 18.0% (effective from 1 April 2020) was substantively enacted on 26 October 2015 and an additional reduction to 17.0% (effective from 1 April 2020) was substantively enacted on 6 September 2016. This will reduce the Group's future current tax charge accordingly. The deferred tax assets and liabilities at 31 December 2017 have been calculated based on these rates.

   9          Deferred tax asset 
 
                                                  2017     2016 
                                                GBP000   GBP000 
 
 At beginning of year                               38       68 
 Recognised in profit and loss (see note 8)        (4)     (30) 
 Deferred tax asset at end of year                  34       38 
                                               =======  ======= 
 

The asset for deferred taxation consists of the tax effect of temporary differences in respect of:

 
                                  Property, plant & equipment   Bad debt provisions    Total 
                                                       GBP000                GBP000   GBP000 
 
 
 At 1 January 2016                                         44                    24       68 
 Recognised in profit and loss                           (23)                   (7)     (30) 
 At 31 December 2016                                       21                    17       38 
 Recognised in profit and loss                            (8)                     4      (4) 
 At 31 December 2017                                       13                    21       34 
                                 ============================  ====================  ======= 
 
   10        Deferred tax liability 
 
                                                     2017     2016 
                                                   GBP000   GBP000 
 
 At beginning of year                               1,914    1,738 
 Arising on business combination (see note 11)          -      176 
 Recognised in profit and loss (see note 8)         (252)        - 
 Deferred tax liability at end of year              1,662    1,914 
                                                  =======  ======= 
 
   11        Acquisitions 

Acquisition of Searches UK Limited

On 11 January 2016 the Group acquired the entire share capital of Searches UK Limited (Searches). Searches is a conveyancing search provider in England and Wales predominantly for residential property transactions.

Fair values

The acquisitions had the following effect on the Group's assets and liabilities:

 
                                                                     Searches   Total 2016 
                                                                       GBP000       GBP000 
 
 Intangible assets                                                        881          881 
 Revaluation of intangible assets                                           -            - 
 Tangible assets                                                            6            6 
 Trade and other receivables                                              369          369 
 Cash and cash equivalents                                                295          295 
 Trade and other payables                                               (419)        (419) 
 Deferred tax liability                                                 (176)        (176) 
                                                          -------------------  ----------- 
 Net assets acquired                                                      956          956 
 Goodwill arising on acquisition                                        1,124        1,124 
 Fair value of net assets acquired and goodwill arising                 2,080        2,080 
                                                          ===================  =========== 
 
 Cash consideration                                                     2,080        2,080 
 Fair value of deferred consideration                                       -            - 
 Fair value of net assets acquired and goodwill arising                 2,080        2,080 
                                                          ===================  =========== 
 

The Group incurred acquisition related costs of GBPnil (2016: GBP78,000) related to professional fees paid for due diligence, general professional fees and legal related costs. These costs have been included in exceptional items in the Group's consolidated statement of comprehensive income.

For all acquisitions made in the year, fair values remain provisional, but will be finalised within 12 months of acquisition.

During 2017, the Group incorporated two new ABSs through joint partnerships with members of its PLFs. This led to the Group acquiring interests in Your Law LLP and National Law Associates LLP. Project Jupiter Limited, a 100% subsidiary of NAHL Group plc, is a member firm of Your Law LLP and National Law Associates LLP. Member capital of GBP75,000 was advanced to the LLPs. There were no other acquisition costs involved.

   12        Goodwill 
 
                                                            Critical 
                                          Personal Injury       Care   Residential Property    Total 
                                                   GBP000     GBP000                 GBP000   GBP000 
 Cost 
 At 1 January 2016                                 39,897     15,592                  3,749   59,238 
 Acquired through business combination                  -          -                  1,124    1,124 
 At 31 December 2016                               39,897     15,592                  4,873   60,362 
                                         ----------------  ---------  ---------------------  ------- 
 
 Acquired through business combination                  -          -                      -        - 
 At 31 December 2017                               39,897     15,592                  4,873   60,362 
                                         ----------------  ---------  ---------------------  ------- 
 
 Impairment 
 At 1 January 2016                                      -          -                      -        - 
 At 31 December 2016                                    -          -                      -        - 
 At 31 December 2017                                    -          -                      -        - 
                                         ----------------  ---------  ---------------------  ------- 
 
 Net book value 
 At 31 December 2016                               39,897     15,592                  4.873   60,362 
 At 31 December 2017                               39,897     15,592                  4,873   60,362 
                                         ================  =========  =====================  ======= 
 

Where goodwill arose as part of a business acquisition, it forms part of the CGUs asset carrying value which is tested for impairment annually. The Group has determined that for the purposes of impairment testing, each segment i.e. PI, CC and RP, is the appropriate level at which to test. Due to the discontinued nature of the pre-LASPO ATE product, no goodwill is allocated to it.

The recoverable amounts for the CGUs are based on value in use which is calculated on the operating cash flows expected to be generated by the division using the latest budget data for the coming year, extrapolated at a forecast growth rate for four years and no growth into perpetuity, discounted at a range of pre-tax WACCs of between 7.5% - 8.4% (2016: 10.1% - 12.7%). The range of WACCs represents the different risk profiles of each CGU.

For the current year review and going forward, we have added a terminal value onto each forecast which represents the cash flows of the CGU into perpetuity with 0% growth assumed. Previous years have considered a forecast period of 5 years only. This change in basis has arisen due to the evolution of the PI business model. As the ABSs are expected to account for a greater proportion of profits and cash flows going forward we have deemed it appropriate to consider the cash flows over a longer period to reflect the delay and deferment of profits between initial enquiry generation and profit recognition as legal cases in the ABSs can take up to three years or more to settle. This is as permitted under IAS36 Impairment of Assets.

Management consider the key assumptions in the value in use calculation to be the discount rate and operating profit growth rate. The discount rates are based on the Group's pre-tax cost of capital and estimated cost of equity, which the Directors consider equated to market participants rate. The movement in the discount rates compared to the prior year is the result of greater stability in the share price since the announcement in February 2017 of regulatory changes in the PI market. In preparing the formal budget for the next financial period, expected underlying operating profit is based on past experience of the performance of the CGUs adjusted for known changes.

The operating profit compound annual growth rate assumptions for years one to five were as follows:

 
                            2017     2016 
 
 Personal Injury          (1.4)%   (3.6)% 
 Critical Care              7.5%    10.0% 
 Residential Property       0.0%    10.0% 
                         =======  ======= 
 

A negative growth assumption has been applied to personal injury to account for the new ABS models where profit recognition and cash profile are delayed for up to three years until settlement of cases.

Based on the operating performance of the CGUs, no impairment loss was identified in any of the CGUs and there is sufficient headroom (calculated as the difference between value in use and the carrying value of each CGU's goodwill) to indicate that no reasonable change to key assumptions would result in an impairment of this goodwill.

The available headroom for each CGU is as follows:

 
 
                                  2017    2016 
 
 Personal Injury                 80,592   1,638 
 Critical Care                   41,377   2,580 
 Residential Property            17,845   5,742 
                                =======  ====== 
 

The following table shows the percentage to which the discount rate would need to increase and the percentage by which the budgeted operating cash flows would need to decrease in order for the estimated recoverable amount of the CGUs to be equal to the carrying amount:

 
                           Discount Rate        Cashflows 
                           2017     2016     2017       2016 
 
 Personal Injury           49.6%    14.1%   (66.9)%    (4.0)% 
 Critical Care             64.5%    19.3%   (72.6)%   (15.4)% 
 Residential Property     100.3%    88.6%   (78.6)%    (58.6)% 
                         ========  ======  ========  ========= 
 
   13           Non-controlling interests 

The Group has the following investments in joint arrangements:

 
                               Country of incorporation                                                    Ownership 
                                and principal place of 
 Name of subsidiary                    business            Nature of interest     Principal activity        2017 2016 
---------------------------  ---------------------------  -------------------  ------------------------  ------------- 
 Your Law LLP                       United Kingdom             LLP member       Personal injury lawyers     n/a     - 
 National Law Associates            United Kingdom             LLP member       Personal injury lawyers     n/a     - 
 LLP 
 

Your Law LLP and National Law Associates LLP are both considered to be joint operations as Project Jupiter Limited, a 100% subsidiary of NAHL Group plc, is a member firm of each of the LLPs and National Accident Helpline Limited provides marketing services and supplies instructions to the LLPs. Each member firm of the LLP is required to appoint individuals to the management Board of the LLPs. As Project Jupiter Limited can appoint the majority of individuals to these Boards who are ultimately responsible for the day to day operations, decision making and strategic development of the LLPs then the Group is considered to have overall control of the LLPs. As the Group has overall control then the results of these joint operations have been consolidated within these financial statements.

The Group's interests in individually immaterial joint ventures is analysed, in aggregate, in the below table:

 
                                                                     2017 
                                                                   GBP000 
 
 Share of net assets of joint ventures                                 87 
                                                                  ======= 
 Share of: 
 
        *    Profit/(Loss) from continuing operations                  12 
 
        *    Post-tax profit or loss from continuing operations        12 
                                                                        - 
        *    Other comprehensive income 
 
        *    Total comprehensive income                                12 
                                                                  ======= 
 

The following table summarises the information relating to each of the Group's joint operations with material Non-Controlling Interests (NCI), before intra-group eliminations.

 
                                                    2017              2017 
 GBP'000                                        Your Law          National 
                                                     LLP    Law Associates 
                                                                       LLP 
 NCI share of: 
 
 Non-current assets                                    -                 - 
 Current assets                                    1,252                32 
 Current liabilities                             (1,042)              (68) 
 
 Net assets (100%)                                   210              (36) 
                                               =========  ================ 
 
 Carrying amount of NCI                              113              (10) 
                                               =========  ================ 
 
 Revenue                                             288                31 
 Profit/(Loss) after tax                             110              (36) 
 Other comprehensive income                            -                 - 
                                               =========  ================ 
 
 Total comprehensive income                          110              (36) 
                                               =========  ================ 
 
 Profit/(Loss) allocated to NCI                       88              (10) 
 Other comprehensive income allocated to NCI           -                 - 
                                               =========  ================ 
 
 Cash flows from operating activities                 46                 - 
 Cash flows from investment activities                 -                 - 
 Cash flows from financing activities                  -                 - 
 
 Net increase in cash and cash equivalents            46                 - 
                                               =========  ================ 
 
 
 
   14           Intangible assets 
 
                                                                                                 Assets under 
                         Technology related   Contract related   Brand names    Other            construction    Total 
                                     GBP000             GBP000        GBP000   GBP000                  GBP000   GBP000 
 Cost 
 At 31 December 2016                    167              8,466           885      549                      20   10,087 
 Additions                                -                  -             -      121                      59      180 
                        -------------------  -----------------  ------------  -------  ----------------------  ------- 
 At 31 December 2017                    167              8,466           885      670                      79   10,267 
                        ===================  =================  ============  =======  ======================  ======= 
 
 Amortisation 
 At 31 December 2016                     42              1,286           258       27                       -    1,613 
 Amortisation charge 
  for the year                            -                  -             -      130                       -      130 
 Amortisation charge 
  on business 
  combinations                           20              1,077           210        -                       -    1,307 
                        -------------------  -----------------  ------------  -------  ----------------------  ------- 
 At 31 December 2017                     62              2,363           468      157                       -    3,050 
                        ===================  =================  ============  =======  ======================  ======= 
 
 Net book value 
 At 31 December 2016                    125              7,180           627      522                      20    8,474 
                        -------------------  -----------------  ------------  -------  ----------------------  ------- 
 At 31 December 2017                    105              6,103           417      513                      79    7,217 
                        ===================  =================  ============  =======  ======================  ======= 
 
 
                                                                                                 Assets under 
                         Technology related   Contract related   Brand names    Other            construction    Total 
                                     GBP000             GBP000        GBP000   GBP000                  GBP000   GBP000 
 Cost 
 At 31 December 2015                    167              7,746           749       47                       4    8,713 
 Revaluation                              -                  -          (25)        -                       -     (25) 
 Additions                                -                  -             -      502                      16      518 
 Additions through 
  business 
  combinations                            -                720           161        -                       -      881 
                        -------------------  -----------------  ------------  -------  ----------------------  ------- 
 At 31 December 2016                    167              8,466           885      549                      20   10,087 
                        ===================  =================  ============  =======  ======================  ======= 
 
 Amortisation 
 At 31 December 2015                     22                214            23        2                       -      261 
 Amortisation charge 
  for the year                            -                  -             -       25                       -       25 
 Amortisation charge 
  on business 
  combinations                           20              1,072           235        -                       -    1,327 
                        -------------------  -----------------  ------------  -------  ----------------------  ------- 
 At 31 December 2016                     42              1,286           258       27                       -    1,613 
                        ===================  =================  ============  =======  ======================  ======= 
 
 Net book value 
 At 31 December 2015                    145              7,532           726       45                       4    8,452 
                        -------------------  -----------------  ------------  -------  ----------------------  ------- 
 At 31 December 2016                    125              7,180           627      522                      20    8,474 
                        ===================  =================  ============  =======  ======================  ======= 
 

The intangible assets recognised on business combinations were acquired as part of the acquisition of Searches UK Limited.

   15        Property, plant and equipment 
 
                                       Fixtures & fittings & total 
                                                            GBP000 
 Cost 
 At 1 January 2017                                           1,672 
 Additions                                                     111 
 At 31 December 2017                                         1,783 
                                      ============================ 
 
 Depreciation and impairment 
 At 1 January 2017                                           1,345 
 Depreciation charge for the year                              171 
 At 31 December 2017                                         1,516 
                                      ============================ 
 
 Net book value 
 At 31 December 2016                                           327 
 At 31 December 2017                                           267 
                                      ============================ 
 
 
                                              Fixtures & fittings & total 
                                                                   GBP000 
 Cost 
 At 1 January 2015                                                  1,434 
 Additions                                                            232 
 Additions through business combinations                                6 
 At 31 December 2016                                                1,672 
                                             ============================ 
 
 Depreciation and impairment 
 At 1 January 2015                                                  1,175 
 Depreciation charge for the year                                     170 
 At 31 December 2016                                                1,345 
                                             ============================ 
 
 Net book value 
 At 31 December 2015                                                  259 
 At 31 December 2016                                                  327 
                                             ============================ 
 
   16           Trade and other receivables 
 
                                                   2017     2016 
                                                 GBP000   GBP000 
 
 Trade receivables: due in less than one year     8,967    5,382 
 Trade receivables: due in more than one year     7,280      825 
 Accrued income                                   4,568    3,572 
 Other receivables                                  150      140 
                                                -------  ------- 
                                                 20,965    9,919 
 Prepayments                                      1,296      368 
                                                 22,261   10,287 
                                                =======  ======= 
 
   17           Other interest-bearing loans and borrowings 

This note provides information about the contractual terms of the Group's other interest-bearing loans and borrowings, which are measured at amortised cost. For more information about the Group's exposure to interest rate risk, see note 22.

 
 
                                                         2017     2016 
                                                       GBP000   GBP000 
 Current liabilities 
 Current portion of secured bank loans                      -    3,750 
 Less facility arrangement fees                             -     (57) 
                                                      -------  ------- 
                                                            -    3,693 
                                                      -------  ------- 
 Non-current liabilities 
 Secured bank loans                                    13,125    7,500 
 Less facility arrangement fees                         (203)    (104) 
                                                      -------  ------- 
                                                       12,922    7,396 
                                                      -------  ------- 
 
 Total other interest-bearing loans and borrowings     12,922   11,089 
                                                      =======  ======= 
 

Terms and debt repayment schedule

 
                                Nominal          Year of                         Carrying                     Carrying 
                 Currency    interest rate       maturity      Face value          amount   Face value          amount 
 
                                                                     2017            2017         2016            2016 
                                                                   GBP000          GBP000       GBP000          GBP000 
 
                             1.25% - 1.45% 
 Bank loan(1)       GBP        above Libor         2021            13,125          13,125       11,250          11,250 
                                                                   13,125          13,125       11,250          11,250 
                                                              ===========  ==============  ===========  ============== 
 

1. The company renewed its banking facilities in September 2017 by taking out a rolling credit facility of GBP25,000,000 and repaying the outstanding term loan at that date of GBP9,375,000. This facility is due to terminate on 31 December 2021. Interest is payable at between 1.25% - 1.45% (2016: 1.65%) above LIBOR per annum. A further GBP111,000 facility arrangement fees were incurred during the year and are being amortised over the term of the facility.

   18           Trade and other payables 
 
                                                     2017     2016 
                                                   GBP000   GBP000 
 
 Trade payables                                     2,808    2,755 
 Other taxation and social security                 1,059      823 
 Other payables, accruals and deferred revenue      7,515    2,740 
 Customer deposits                                  1,033    1,313 
                                                   12,415    7,631 
                                                  =======  ======= 
 
   19           Share capital 
 
                                                                                 2017         2016 
 Number of shares 
 'A' Ordinary Shares of GBP0.0025 each                                     46,061,090   45,349,629 
                                                                           46,061,090   45,349,629 
                                                                          ===========  =========== 
 
 
                                                                               GBP000       GBP000 
 Allotted, called up and fully paid 
 At 31 December 2016: 45,349,629 'A' Ordinary Shares of GBP0.0025 each            113          113 
 Issued during the year                                                             2            - 
 At 31 December 2017: 46,061,090 'A' Ordinary Shares of GBP0.0025 each            115          113 
                                                                          ===========  =========== 
 Shares classified in equity 
 At 31 December 2016                                                              113          113 
 Issued during the year                                                             2            - 
 At 31 December 2017                                                              115          113 
                                                                          ===========  =========== 
 

Merger reserve

In 2014 NAHL Group plc declared a bonus issue of a single deferred share of GBP0.0001 (a "Deferred Share") with a share premium GBP50,000,000. This transaction resulted in GBP50,000,000 of the merger reserve being transferred to the share premium account. In 2015 a further amount standing to the credit of the Company's merger reserve in the sum of GBP16,928,000 was capitalised by way of a bonus issue of newly created Capital Reduction Shares.

   20           Share based payments 

The Group operates three employee share plans as follows:

SAYE plan

Options may be satisfied by newly issued Ordinary Shares, Ordinary Shares purchased in the market by an employees' trust or by the transfer of Ordinary Shares held in treasury.

EMI Scheme

The EMI Plan provides for the grant, to selected employees of the Group, of rights to acquire (whether by subscription or market purchase) Ordinary Shares in the Company (Options). Options may be granted as tax-favoured enterprise management incentive options (EMI Options) or non-tax favoured Options.

Nominal Cost LTIP

The nominal cost LTIP will enable selected employees (including Executive Directors) to be granted awards in respect of Ordinary Shares. Awards may be granted in the form of nil or nominal cost options to acquire Ordinary Shares; or contingent rights to receive Ordinary Shares. Awards may be satisfied by newly issued Ordinary Shares, Ordinary Shares purchased in the market by an employees' trust or by the transfer of Ordinary Shares held in treasury.

The terms and conditions of grants of share options to employees of the Group, in the shares of NAHL Group plc are as follows:

 
 Grant date/employees 
 entitled/nature of scheme           Number of instruments     Vesting conditions    Contractual life of options 
 
 SAYE Equity-settled award to 35 
 employees granted by the parent                                                     Third anniversary of Date of 
 company on 29 May 2014              179,436 ordinary shares   Performance -based    Grant 
 
 LTIP Equity-settled award to 1 
 employee granted by the parent                                                      Third anniversary of Date of 
 company on 29 May 2014              52,501 ordinary shares    Performance - based   Grant 
 
 EMI Equity-settled award to 3 
 employees granted by the parent                                                     Third anniversary of Date of 
 company on 13 April 2015            124,740 ordinary shares   Performance -based    Grant 
 
 EMI Equity-settled award to 1 
 employee granted by the parent                                                      Third anniversary of Date of 
 company on 2 December 2015          120,689 ordinary shares   Performance -based    Grant 
 EMI Equity-settled award to 1 
 employee granted by the parent                                                      Third anniversary of Date of 
 company on 31 October 2016          61,506 ordinary shares    Performance -based    Grant 
 EMI Equity-settled award to 1 
 employee granted by the parent                                                      Third anniversary of Date of 
 company on 31 October 2016          62,893 ordinary shares    Performance -based    Grant 
 EMI Equity-settled award to 12      407,129 ordinary shares   Performance based     On determination of performance 
 employees granted by the parent                                                     criteria (as soon as practicable 
 company on 31 October 2017                                                          after 31 December 2019) 
 

The number and weighted average exercise prices of share options are as follows:

 
                                               2017                2017                       2016                2016 
                                   Weighted average   Number of options           Weighted average   Number of options 
                                     exercise price                                 exercise price 
                                                GBP                 No.                        GBP                 No. 
 Outstanding at the 
  beginning of the year                        1.53           2,310,822                       1.69           2,621,842 
 Exercised during the 
  year                                     (0.0025)           (711,461)                     (1.90)            (84,629) 
 Granted during the year                     0.0025             407,129                       1.38             145,363 
 Cancelled during the 
  year                                       (3.18)           (157,182)                     (1.75)           (141,813) 
 Lapsed during the year                      (2.00)           (708,330)                          -                   - 
 Forfeited during the 
  year                                       (3.64)           (132,084)                     (2.89)           (229,941) 
 
 Outstanding at the end 
  of the year                                  1.14           1,008,894                       1.53           2,310,822 
 Exercisable at the end 
  of the year                                  1.24             231,937                       2.00              83,333 
 

A charge of GBP182,000 (2016: GBP903,000) has been made through the income statement in the current year in relation to the IFRS 2 share option charge and a further GBPnil (2016: GBP149,000) has been charged to the income statement in respect of a provision for Employer's National Insurance contributions that are expected to arise on the exercise of the nominal cost LTIP options.

The fair value of each employee share option has been measured using the Black-Scholes formula where an expected volatility of 65.0% (2016: 65.0%) has been used as well as a risk-free interest rate (based on government bonds) of 1.0% (2016: 1.0%). Service and non-market performance conditions attached to the arrangements were not taken into account in measuring fair value.

Expected volatility has been based on evaluation of historical volatility of the Company's share price, particularly over the historical period commensurate with the expected term. The expected term of the instruments has been based on historical experience and general option holder behaviour.

   21           Earnings per share 
 
 The calculation of basic earnings per share at 31 December 2017 
  is based on profit attributable to ordinary shareholders of the 
  parent company of GBP9,876,000 (2016: GBP12,224,000) and a weighted 
  average number of Ordinary Shares outstanding of 45,548,243 (2016: 
  45,294,877). 
 

Profit attributable to ordinary shareholders

 
 GBP000                                2017     2016 
----------------------------------   ------  ------- 
 Profit for the year attributable 
  to the shareholders                 9,876   12,224 
 

Weighted average number of ordinary shares

 
 Number                                        Note        2017         2016 
--------------------------------------------  -----  -----------  ----------- 
 Issued Ordinary Shares at 1 January            19    45,349,629   45,265,000 
 Weighted average number of Ordinary Shares 
  at 31 December                                      45,548,243   45,294,877 
--------------------------------------------  -----  -----------  ----------- 
 

Basic Earnings per share (p)

 
           2017   2016 
-------   -----  ----- 
 Group     21.7   27.0 
 
 

The Group has in place share-based payment schemes to reward employees. At 31 December 2017, there were potentially dilutive share options under the Group's share option schemes. The total number of options available for these schemes included in the diluted earnings per share calculation is 205,303 (2016: 775,746). There are no other diluting items.

Diluted Earnings per share (p)

 
           2017   2016 
-------   -----  ----- 
 Group     21.6   26.5 
 
 
   22           Financial instruments 

(a) Fair values of financial instruments

The Group's principal financial instruments comprise interest-bearing borrowings, cash and short-term deposits. The main purpose of these financial instruments is to raise finance for the Group's operations. The Group has various other financial instruments such as trade and other receivables and trade and other payables that arise directly from its operations.

The main risks arising from the Group's financial instruments are interest rate risk and liquidity risk. The Board reviews and agrees policies for managing each of these risks and they are summarised below. There have been no substantive changes in the Group's exposure to financial instrument risks or its objectives, policies and processes for managing and measuring those risks during the periods in this report unless otherwise stated.

Trade and other receivables

The fair value of trade and other receivables is estimated as the present value of future cash flows, discounted at the market rate of interest at the balance sheet date if the effect is material.

Trade and other payables

The fair value of trade and other payables is estimated as the present value of future cash flows, discounted at the market rate of interest at the balance sheet date if the effect is material.

Cash and cash equivalents

The fair value of cash and cash equivalents is estimated as its carrying amount where the cash is repayable on demand. Where it is not repayable on demand then the fair value is estimated at the present value of future cash flows, discounted at the market rate of interest at the balance sheet date.

Interest-bearing borrowings

Fair value is calculated based on the present value of future principal and interest cash flows, discounted at the market rate of interest at the balance sheet date.

The interest rate used to discount estimated cash flows of 8.4% (2016: 12.7%) is based on market rates.

The fair values of all financial assets and financial liabilities by class, which approximate to their carrying values, shown in the balance sheet are as follows:

 
                                   Fair value hierarchy    Carrying amount   Fair value   Carrying amount   Fair value 
                                                                      2017         2017              2016         2016 
                                                                    GBP000       GBP000            GBP000       GBP000 
 Cash and receivables 
 Cash and cash equivalents                                             858          858             4,814        4,814 
 Trade and other receivables (note 16)                              20,965       20,965             9,919        9,919 
 Total financial assets                                             21,823       21,823            14,733       14,733 
                                                          ================  ===========  ================  =========== 
 
 Financial liabilities measured 
 at amortised cost 
 Other interest-bearing loans 
  and borrowings (note 17)                Level 2                   13,125       13,125            11,250       11,250 
 Trade payables (note 18)                                            2,808        2,808             2,755        2,755 
                                                          ----------------  -----------  ----------------  ----------- 
 Total financial liabilities measured at amortised cost             15,933       15,933            14,005       14,005 
                                                          ================  ===========  ================  =========== 
 

Fair value hierarchy

IFRS 7 requires fair value measurements to be recognised using a fair value hierarchy that reflects the significance of the inputs used in the value measurements:

Level 1 - inputs are quoted prices in active markets;

Level 2 - a valuation that uses observable inputs for the asset or liability other than quoted prices in active markets; and

Level 3 - a valuation using unobservable inputs, i.e. a valuation technique.

There were no transfers between levels throughout the periods under review.

(b) Credit risk

Financial risk management

Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its contractual obligations, and arises principally from the Group's receivables from customers.

Exposure to credit risk

The maximum exposure to credit risk at the balance sheet date by class of financial instrument was:

 
                        2017     2016 
                      GBP000   GBP000 
 
 Trade receivables    16,247    6,207 
                     =======  ======= 
 

Management consider the credit risk to be mitigated as a result of a) the holding of deposits for all significant customers and b) only offering significant deferred terms to those PLFs with whom we hold strategic partnerships and after satisfactory credit checks have been obtained. As at 31 December 2017 these deposits reflect 6.4% (2016: 21.2%) of the balance of trade receivables. At each balance sheet date, the amount of deposit held was:

 
                        2017     2016 
                      GBP000   GBP000 
 
 Customer deposits     1,033    1,313 
                     =======  ======= 
 

Credit quality of financial assets and impairment losses

The aging of trade receivables at the balance sheet date was:

 
                        Gross:        Gross:   Impair-ment    Total        Gross:        Gross:   Impair-ment    Total 
                      Standard      Deferred                             Standard      Deferred 
                         Terms         Terms                                Terms         Terms 
                          2017          2017          2017     2017          2016          2016          2016     2016 
                        GBP000        GBP000        GBP000   GBP000        GBP000        GBP000        GBP000   GBP000 
 
 Not past due            5,831         7,960         (114)   13,677         2,111         1,916          (48)    3,979 
 Past due (1-30 
  days)                    865            34             -      899           679            41             -      720 
 Past due (30-120 
  days)                    528            32             -      560           862            18             -      880 
 Past due (over 
  120 days)              1,079            32             -    1,111           675             9          (56)      628 
                         8,303         8,058         (114)   16,247         4,327         1,984         (104)    6,207 
                   ===========  ============  ============  =======  ============  ============  ============  ======= 
 

13.0% of standard terms trade receivables are 120 days or more past due (2016: 15.6%). These receivables arise primarily in Critical Care where our standard credit terms are 30 days. As mentioned in the Strategic Report increasing cost pressures on solicitors mean they often do not settle these balances until interim funds are available or a case has settled. This is often within 12 months and, therefore, formal deferred terms are not utilised. We monitor these debts closely through regular contact with these solicitors and do not consider there to be any significant risks regarding recoverability.

The movement in the allowance for impairment in respect of trade receivables during the year was as follows:

 
                                      2017     2016 
                                    GBP000   GBP000 
 
 Balance at 1 January                  104      166 
 Allowance recognised/(released)        10     (62) 
 Balance at 31 December                114      104 
                                   =======  ======= 
 

The allowance account for trade receivables is used to record impairment losses unless the Group is satisfied that no recovery of the amount owing is possible; at that point the amounts considered irrecoverable are written off against the trade receivables directly.

(c) Liquidity risk

Financial risk management

Liquidity risk arises from the Group's management of working capital and the finance charges on its debt instruments and repayments of principal. It is the risk that the Group will encounter difficulty in meeting its financial obligations as they fall due. The Group's objective is to maintain a balance between continuity of funding and flexibility through the use of overdrafts and loans to ensure that it will always have sufficient cash to allow it to meet its liabilities when they become due.

The following are the contractual maturities of financial liabilities, including estimated interest payments and excluding the effects of netting agreements:

 
 2017                                    Secured bank loans         Trade and      Total 
                                                               other payables 
                                                     GBP000            GBP000     GBP000 
 Non-derivative financial instruments 
 Carrying amount                                   (13,125)           (2,808)   (15,933) 
 Contractual cash flows: 
 1 year or less                                       (295)           (2,808)    (3,103) 
 1 to 2 years                                         (295)                 -      (295) 
 2 to 5 years                                      (13,420)                 -   (13,420) 
                                                   (14,010)           (2,808)   (16,818) 
 ==========================================================  ================  ========= 
 
 
 
 2016                                    Secured bank loans         Trade and      Total 
                                                               other payables 
                                                     GBP000            GBP000     GBP000 
 Non-derivative financial instruments 
 Carrying amount                                   (11,250)           (2,755)   (14,005) 
 Contractual cash flows: 
 1 year or less                                     (3,977)           (2,755)    (6,732) 
 1 to 2 years                                       (3,895)                 -    (3,895) 
 2 to 5 years                                       (3,812)                 -    (3,812) 
                                                   (11,684)           (2,755)   (14,439) 
                                        ===================  ================  ========= 
 

(d) Market risk

Financial risk management

Market risk is the risk that changes in market prices, such as foreign exchange rates, interest rates and equity prices will affect the Group's income or the value of its holdings of financial instruments.

Market risk - foreign currency risk

The Group has no foreign currency risk as all transactions are in Sterling.

Market risk - interest rate risk

Profile

The Group is exposed to interest rate risk from its use of interest-bearing financial instruments. This is a market risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in interest rates.

At the balance sheet dates, there were no interest-bearing financial assets; however, the interest rate profile of the Group's interest-bearing financial liabilities was:

 
                                                    2017     2016 
                                                  GBP000   GBP000 
 Variable rate instruments 
 Financial liabilities                            13,125   11,250 
 Total interest-bearing financial instruments     13,125   11,250 
                                                 =======  ======= 
 

Sensitivity analysis

A change of 0.5% in interest rates at the balance sheet date would increase/(decrease) profit or loss in the following year by the amounts shown below. This calculation assumes that the change occurred at the balance sheet date and had been applied to risk exposures existing at that date.

This analysis assumes that all other variables remain constant and considers the effect of financial instruments with variable interest rates. The analysis is performed on the same basis for the comparative periods.

 
                           2017     2016 
                         GBP000   GBP000 
 Profit for the year 
 Increase                  (66)     (56) 
 Decrease                    66       56 
                        =======  ======= 
 

Market risk - equity price risk

The Group does not have an exposure to equity price risk as it holds no investment in equity securities which are classified as available for sale financial assets or designated at fair value through profit or loss.

(e) Capital management

Group

The Group's objectives when maintaining capital are to safeguard the entity's ability to continue as a going concern and to provide an adequate return to shareholders. Capital comprises the Group's equity, i.e. share capital including preference shares, share premium, own shares and retained earnings, as well as bank loans.

   23           Operating leases 

Non-cancellable operating lease rentals are payable as follows:

 
                                  2017     2016 
                                GBP000   GBP000 
 
 Less than one year                402      420 
 Between one and five years        491      936 
                                   893    1,356 
                               =======  ======= 
 

The Group leases a number of office buildings under operating leases. During the year GBP426,000 was recognised as an expense in the income statement in respect of operating leases (2016: GBP424,000).

   24        Commitments 

Capital commitments

At 31 December 2017 the Group had no capital commitments (2016: GBPnil).

   25        Transactions with owners, recorded directly in equity 

Exercise of share options

During 2016 84,629 share options were exercised which resulted in the issue of 84,629 new Ordinary Shares with a par value of GBP0.0025. The exercising of these options raised funds of GBP160,508 for the Group. A charge of GBP85,093 has been reclassified from the share option reserve to share premium to reflect the crystalisation of previous charges in respect of these options.

During 2017 711,461 share options were exercised which resulted in the issue of 711,461 new Ordinary Shares with a par value of GBP0.0025. The exercising of these options raised funds of GBP1,779 for the Group.

   26           Related parties 

Transactions with key management personnel

Key management personnel in situ at the 31 December 2017 and their immediate relatives control 4.5% (2016: 4.4%) of the voting shares of the Company.

Key management personnel are considered to be the Directors of the Company as well as those of National Accident Helpline Limited, Fitzalan Partners Limited and Bush & Company Rehabilitation Limited and any other management serving as part of the executive team. Detailed below is the total value of transactions with these individuals.

 
                                      2017     2016 
                                    GBP000   GBP000 
 
 Short-term employment benefits      3,291    2,241 
 Termination benefits                   32       56 
                                     3,323    2,297 
                                   =======  ======= 
 
   27           Net debt 

Net debt includes cash and cash equivalents and other interest-bearing loans and borrowings.

 
                                                     2017       2016 
                                                   GBP000     GBP000 
 
 Cash and cash equivalents                            858      4,814 
 Other interest-bearing loans and borrowings     (12,922)   (11,089) 
 Net debt                                        (12,064)    (6,275) 
                                                =========  ========= 
 

Set out below is a reconciliation of movements in net debt during the period.

 
                                                                                                        2017      2016 
                                                                                                      GBP000    GBP000 
 
 Net decrease in cash and cash equivalents                                                           (3,956)   (5,242) 
 Cash and cash equivalents net (inflow)/outflow from (increase)/decrease in debt and debt 
  financing                                                                                          (1,833)     3,693 
                                                                                                   ---------  -------- 
 Movement in net borrowings resulting from cash flows                                                (5,789)   (1,549) 
 
 Net debt at beginning of period                                                                     (6,275)   (4,726) 
 Net debt at end of period                                                                          (12,064)   (6,275) 
                                                                                                   =========  ======== 
 

This information is provided by RNS

The company news service from the London Stock Exchange

END

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