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MGNS Morgan Sindall Group Plc

2,355.00
20.00 (0.86%)
03 May 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Morgan Sindall Group Plc LSE:MGNS London Ordinary Share GB0008085614 ORD 5P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  20.00 0.86% 2,355.00 2,345.00 2,355.00 2,365.00 2,315.00 2,345.00 76,406 16:29:47
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Gen Contractor-nonres Bldgs 4.12B 117.7M 2.4853 9.48 1.12B

Morgan Sindall Group PLC Annual Financial Report (6081T)

21/03/2019 11:38am

UK Regulatory


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RNS Number : 6081T

Morgan Sindall Group PLC

21 March 2019

Morgan Sindall Group plc ('the Company')

Legal Entity Identifier (LEI) number: 2138008339ULDGZRB345

Annual Financial Report

21 March 2019

Further to the release of the Company's Preliminary Results announcement on 21 February 2019, the Company announces that it has today published and issued to shareholders the 2018 Annual Report and Accounts ('Annual Report'), Notice of Annual General Meeting 2019 and the Form of Proxy. The following documents can be downloaded from the Company's website at www.morgansindall.com:

   --     2018 Annual Report 
   --     Notice of Annual General Meeting 2019 

A copy of each document listed above has been submitted to the Financial Conduct Authority's national storage mechanism ('NSM') and will shortly be available via the NSM website at www.morningstar.co.uk/uk/NSM.

The Company will hold its Annual General Meeting at 10.00am on Wednesday 8 May 2019 at the offices of Jefferies International Limited, Vintners Place, 68 Upper Thames Street, London EC4V 3BJ.

In accordance with the requirements of Rules 4.1 and 6.3.5 of the Disclosure Guidance and Transparency Rules, a description of the principal risks and uncertainties affecting the Group is set out in Appendix 1 to this announcement. The Company's Preliminary Results announcement released on 21 February 2019 contained all other information required by DTR 6.3.5.

ENQUIRIES:

   Morgan Sindall Group plc                                  Tel: 020 7307 9200 

Clare Sheridan, Company Secretary

Appendix 1

The Group's risk profile continues to be supported by a strong balance sheet and order book, and a continued focus on contract selectivity. There have been no noticeable Brexit impacts, but we remain vigilant.

Our approach

Risk is inherent in our business and cannot be completely eliminated if we are to achieve growth. Our risk governance model ensures that our principal risks and the controls implemented throughout the Group are under regular review at all levels

Group Board

The Board is responsible for setting the Group's risk appetite and for ongoing risk management, including assessing the principal risks that threaten our strategy and performance.

 
Audit committee 
The audit committee assists the Board in monitoring risk management and 
 internal control, and formally reviews the Group and divisional risk 
 registers on behalf of the Board. 
Divisional boards                                      Risk committee 
                                                       ------------------------------------------------------ 
Each division identifies the risks                     Our risk committee consists of heads 
 facing its business and takes measures                 of key Group functions, including 
 to mitigate the impacts. Senior managers               legal, company secretarial, IT, finance, 
 take ownership of specific risks                       internal audit, tax, treasury and 
 and ensure that tolerance levels                       commercial. The committee identifies 
 are not exceeded.                                      risks for entering in the Group risk 
                                                        register. It also reviews the Group 
                                                        and divisional risk registers before 
                                                        they are presented to the Board and 
                                                        audit committee. 
 
Risk reviews                Strategic planning         Delegated authorities         Divisional Reporting 
                            -----------------------    -------------------------    ------------------------- 
Twice a year each           Risk management            Our finance director          The divisional 
 division carries            is part of our             and Group head                risk registers 
 out a detailed              business planning          of audit and assurance        record the activities 
 risk review, recording      process. Each year         have produced a               needed to manage 
 significant matters         objectives and             formal document               each risk, with 
 in its risk register.       strategies are             which delegates               mitigating activities 
                             set that align             approval for material         embedded in day-to-day 
 Each risk is evaluated,     with the risk appetite     decisions to appropriate      operations for 
 both before and             defined by the             levels of management.         which every employee 
 after the effect            Board.                     Such decisions                has 
 of mitigation,                                         include project               some responsibility. 
 on its likelihood                                      selection, tender             Rigorous reporting 
 of occurrence and                                      pricing, and capital          procedures are 
 severity of impact                                     requirements. Board           in 
 on strategy. The                                       approval is required          place to monitor 
 Group head of audit                                    before undertaking            significant risks 
 and assurance follows                                  large, complex                throughout the 
 the same process                                       projects. The approval        divisions and ensure 
 for identifying                                        system is regularly           they are communicated 
 and reviewing Group                                    reviewed.                     to the Group head 
 risks, conferring                                                                    of audit and assurance. 
 with 
 the risk committee. 
                            -----------------------    -------------------------    ------------------------- 
Internal audit 
The Group head of audit and assurance reviews and collates the divisional 
 risk registers and draws from them when compiling the Group risk register. 
 An annual review across the Group is undertaken, focusing on significant 
 projects and trends, and areas of concern. 
 

Overview of the Group's risk profile

During 2018 the Board reviewed the Group's risk appetite and no significant changes were identified. The ongoing negotiations over the UK's exit from the EU continue to generate uncertainty and we are keeping a close watch on developments. However, the economy has continued to perform well in the reporting period and this is reflected in our trading position. We will adjust our strategy in response to any clear indicators, but are reassured that the majority of our regeneration schemes and a sizeable portion of our construction order book and pipeline are supported by public sector or regulated clients, via frameworks and joint venture arrangements secured over the medium to longer term.

Our diversity of offering through construction and regeneration protects the business from cyclical changes in individual markets. Government commitments continue to support our business model and strategy, particularly in housebuilding and regeneration - areas expected to be a primary growth driver - and in infrastructure, where our work in the public and regulated sectors has longer-term visibility.

Based on current trading patterns, a strong balance sheet, our high-quality secured order book and visible pipeline of opportunities, our outlook for 2019 and beyond looks positive. All businesses remain focused on long-term partnerships, our favoured route to market with more predictable outcomes. Our regeneration activities are mostly non-speculative, land option style arrangements, with efficient capital structures, all underpinned by a long-term visible pipeline.

Residential schemes at our price point have continued to be in demand during EU negotiations, meeting our expectations across a broad UK portfolio. With government support for housing, we are confident that the homes we build will continue to be in demand and affordable. Should the market change, the majority of our schemes are subject to economic viability conditions: future phases can be remodelled or deferred, which together with robust risk and capital controls would help mitigate negative fluctuations. Construction's long-term focus on selectivity is reflected in its outturn margin, cash and future order book. Fit Out, while more susceptible to GDP fluctuations, has good visibility of its order book in the earlier part of 2019.

In terms of resourcing our medium- and long-term plans, we have committed banking facilities until 2022, a strong cash profile and robust capital controls in place. Voluntary employee turnover is at optimum levels in most businesses and where we are recruiting we have witnessed a healthy interest in the new positions we require to help us achieve our strategic objectives.

Principal risks

The principal risks to the business are set out on the following pages, as they relate to our Group strategic objectives. The list is not exhaustive but includes those risks currently considered most significant in terms of potential impact, together with mitigating actions being taken.

The risks have been extensively reviewed but have not changed significantly in the reporting period. Any changes in severity and likelihood of impacts compared to 2017 have been indicated, and signify the Board's opinion of pre-mitigation risk movement.

Win in targeted markets

Global and UK economic conditions could potentially impact our longer-term strategy in our markets.

 
Risk and         Risk change in reporting period                                Mitigating activities 
potential 
impact 
Changes in       Slight increase 
the               *    A no-deal Brexit scenario could influence consumer        *    The government and cross-party groups remain 
economy                confidence, which in turn could affect the wider               committed to investment in areas that complement our 
There could            housing market and lead to lower sales volumes. EU             strategy, including housing and infrastructure. This 
be fewer or            exit negotiations continue to have limited impact in           supports our business model, which is designed to 
less                   our markets, but longer-term effects remain difficult          provide a mix of earnings across different market 
profitable             to predict and could affect investor and consumer              cycles. 
opportunities          confidence. 
in our chosen 
markets.                                                                         *    Maintaining a high profile and competency in sectors 
Allocating        *    Our business operates mainly in the UK; therefore, we          identified for investment, such as infrastructure, 
resources and          have not been required to consider any changes to our          housing and urban regeneration. 
capital to             model. Specific risks include: the potential for 
declining              increased material costs as a result of exchange 
markets or             differences arising from materials imported from EU       *    Monitoring changes in the economy, which helps us 
less                   countries; potential delays to construction                    detect shifts in spending and adapt our strategy if 
attractive             programmes in importing materials; and potential               necessary. 
opportunities          skills deficiencies arising from difficulties in 
would reduce           obtaining EU workers within the supply chain. We have 
our                    reviewed these potential impacts and consider that we     *    Strategic focus on market spread, geographical 
profitability          have sufficient mitigations in place via contract              capability and diversification to protect against the 
and cash               terms or allowances that offset increased costs.               cyclical effect of individual markets. 
generation. 
 
                  *    The industry relies on a pool of EU labour to sustain     *    Business planning that focuses on markets and 
                       construction output. To date we have not experienced           opportunities consistent with our risk appetite. 
                       any major issues, and consider this to be a more 
                       long-term challenge. 
                                                                                 *    High proportion of order book secured with public 
                                                                                      sector and regulated entities, via long-term 
                  *    Opportunities continue to flow in all our markets and          agreements and with a healthy level of demand. 
                       there is high demand for our development and 
                       regeneration schemes (typically long term in nature) 
                       which continue to benefit from historical investment.     *    Construction and regeneration divisions working 
                                                                                      together, adding value for clients and offering a 
                                                                                      scale of service that enables us to compete in areas 
                  *    Competition in construction remains high against a             with higher barriers to entry. 
                       backdrop of lower growth and rising inflation. 
                       However, a large proportion of our work and forward 
                       order book continues to be secured via frameworks         *    Regular monitoring and reporting of financial 
                       which typically includes preferential terms.                   performance, work won, prospects and pipeline of 
                                                                                      opportunities. 
 
                  *    Elsewhere our strategy continues to be very selective 
                       and procurement routes, margins, contract terms and 
                       order book remain favourable. 
 
 
                  *    The continued scrutiny of UK construction balance 
                       sheets is a differentiator for us and continues to 
                       underpin our position in our sector. 
                 -----------------------------------------------------------    ----------------------------------------------------------- 
 
 
Risk and         Risk change in reporting period                                Mitigating activities 
potential 
impact 
Exposure to      Slight increase 
UK housing        *    Despite Brexit, there continues to be clear               *    Monitoring key UK statistics, including unemployment 
market                 government and cross-party support and demand for new    , 
The UK                 housing, which supports our business model and market          lending and affordability. 
housing                positioning. 
sector is 
strongly                                                                         *    A residential portfolio that targets and supports 
influenced by     *    Our regeneration portfolio is geared to offset                 strategic partnerships and the government's demand 
government             impacts if they arise and/or share risk, but given             for affordable housing supply. 
stimulus               our price point and demographics, we believe that our 
and consumer           services will still be in demand despite market 
confidence.            fluctuations.                                             *    Rigorous three-stage approval process before 
                                                                                      committing to development schemes. 
If mortgage 
availability      *    Sales volumes, pace and inflation across the regions 
and                    have held up during the year in both the investor and     *    A constrained land bank, preferring and targeting 
affordability          private markets. There has been some plateauing in             option-type agreements with owners, that limit and/o 
are reduced            the London market but with signs of stabilisation.       r 
this could                                                                            defer long-term exposure and boost return on capital 
make                                                                                  employed. 
existing          *    Our residential portfolio is geographically spread, 
schemes                affording protection against any regional variation. 
difficult to                                                                     *    Committing only to viable development schemes, 
sell and                                                                              allowing us to maximise our residential portfolio 
future            *    We are well positioned to support current and future           while responding quickly to any market changes. 
developments           affordable and regeneration housing, with high demand 
unviable,              across our existing property portfolio. 
reducing                                                                         *    Largely non-speculative, risk-share development 
profitability                                                                         vehicles, subject to viability conditions that 
and tying up      *    There is high demand for housing on our regeneration           minimise any negative impact from market 
capital.               schemes, and we work closely with local authorities            fluctuations. 
                       to provide viable development. 
 
                                                                                 *    Regeneration schemes that typically include a mix of 
                                                                                      assets, such as residential, leisure, hotels, 
                                                                                      commercial and light industrial, providing some 
                                                                                      flexibility through economic cycles. 
 
 
                                                                                 *    High majority of schemes in partnership with the 
                                                                                      public sector and in regenerative areas that attract 
                                                                                      government funding and support. 
 
 
                                                                                 *    Targeting forward-selling and funded sections of 
                                                                                      large-scale residential schemes to institutional 
                                                                                      investors. 
 
 
                                                                                 *    Regular forecasting and monitoring of development 
                                                                                      pipeline and order book. 
 
 
                                                                                 *    Close and trusted working relationships with 
                                                                                      government agents such as Homes England. 
                 -----------------------------------------------------------    ---------------------------------------------------------- 
 
 
Risk and          Risk change in reporting period                                Mitigating activities 
potential 
impact 
Poor contract     No change 
selection          *    The majority of our regeneration schemes and a high       *    Clear selectivity, strategy and business plan to 
In a volatile           proportion of construction activity (order book and            target optimal markets, sectors, clients and projects 
market where            pipeline) is supported by public sector and regulated    , 
competition             clients via framework and joint venture style                  which have proven to have delivered favourable 
is high, a              arrangements, which we believe are less likely to be           outcomes. 
division                affected in the short or medium term by any Brexit 
might accept            economic impacts. 
a contract                                                                        *    A strong order book and cash position that allows us 
outside                                                                                to remain selective when bidding for contracts. 
its core           *    Fit Out is the most vulnerable to any downturn in the 
competencies            office subsector but currently has good visibility 
or for which            and order book into 2019 with potential effects           *    Divisions selecting projects according to pre-agreed 
it has                  already reflected in current strategy and                      types of work, contract size and risk profile. 
insufficient            forecasting. 
resources. 
                                                                                  *    A multi-stage process of bid approval, including 
Failure to         *    Our forward order book continues to provide comfort            tender review boards, risk-profiling and sign off by 
understand              with a high proportion being secured in limited                appropriate levels of management. 
the project             competition via favourable procurement routes. It 
risks may lead          maintains a high proportion of public sector and 
to poor                 framework clients with typically healthier risk           *    Staff planning and profiling to ensure appropriate 
delivery                profiles.                                                      levels of qualified resource for future work. 
and ultimately 
result in 
reputational       *    An enhanced understanding of medium-term pipeline         *    Initiatives to select supply chain partners who match 
damage and              quality, assisted by insights generated from new               our expectations in terms of quality, sustainability 
loss                    analytical software, enables us to predict trends              and availability. 
of                      more accurately and adjust our strategy in response. 
opportunities. 
                                                                                  *    Regular reporting on sales, pipeline and order book, 
                   *    An increasing proportion of construction work is               using customer relationship management software. 
                        being secured via sister company regeneration schemes 
                  , 
                        where expertise provided at an early stage can have       *    A deliberately large proportion of projects conducted 
                        the greatest influence on the likelihood of project            via framework or joint venture arrangements with 
                        success.                                                       repeat clients who share our philosophy and values, 
                                                                                       making predictable outcomes more likely. 
 
 
                                                                                  *    In particular, a significant proportion of our larger 
                                                                                       projects continuing to be secured with long-term 
                                                                                       clients with whom we have good relationships and 
                                                                                       sensible terms. 
                  -----------------------------------------------------------    ----------------------------------------------------------- 
 
 
Risk and         Risk change in reporting                                       Mitigating activities 
potential         period 
impact 
Health,          No change 
safety            *    The Group health and safety forum has focused on          *    Board level HSE committee focused on health and 
and                    mental health; occupational health; human factors in           safety culture to drive better behaviour and 
environment            site safety; supply chain engagement; behavioural              performance. 
(HSE)                  safety; and shared learning. 
Health and 
safety                                                                           *    Quarterly meetings of the Group health and safety 
will always       *    Fit Out successfully trialled new behavioural safety           forum where representatives from all divisions 
feature                initiatives that significantly reduced health and              continue to share best practice and exchange 
significantly          safety risks, such as working at height and material           information on emerging risks. 
in the risk            movement, and is looking to widen their use. 
profile 
of a                                                                             *    Individuals in each division, and on the Board, with 
construction      *    Construction & Infrastructure released an online MIND          specific responsibility for HSE matters. 
business. We           survey to assess the mental health and wellbeing of 
carry out a            employees. The results helped form the division's 
significant            2018 mental health strategy and have been shared with     *    Communication of each division's HSE policy to all 
portion of             other divisions.                                               employees and senior managers appointed to ensure 
our                                                                                   they are implemented. 
work in 
public            *    Health and safety leadership team meetings were held 
areas and              during the year to discuss safety matters and trends      *    Established safety systems, site visits, monitoring 
complex                impacting the business. The meetings were attended by          and reporting procedures including near-miss and 
environments,          divisional managing directors and health and safety            potential hazard reporting. Fit Out and Construction 
requiring              directors.                                                     & Infrastructure use a health and safety app to 
strict                                                                                improve safety on sites. 
observation 
of                *    We have continued to focus on managing HSE issues to 
Health and             the standards required to protect individuals, the        *    Investigations and root cause analysis of accidents 
Safety                 community and the environment. We reduced our carbon           or incidents and near misses. Information is shared 
Executive              intensity by 3% in 2018.                                       across the Group. 
standards. 
In terms of 
environmental                                                                    *    New system implemented to monitor high potential 
matters,                                                                              incidents. 
our greatest 
impacts would 
be in areas                                                                      *    Regular HSE training that includes behavioural change, 
of                                                                                    housekeeping on site and leadership engagement in 
energy use                                                                            driving site standards. 
and 
waste 
generated                                                                        *    Major incident management plans and business 
by our                                                                                continuity plans, periodically reviewed and tested. 
activities. 
 
Incidents                                                                        *    HSE report to the Board each month, HSE audits on 
that                                                                                  projects and training schedules and incident 
cause harm to                                                                         investigation reports if necessary. 
an individual 
or the 
community                                                                        *    Maintaining our A- position in the CDP (formerly the 
could result                                                                          Carbon Disclosure Project) index which places us in 
in legal                                                                              the CDP's leadership band. We continue to target 
action,                                                                               improvements in carbon emissions and waste 
fines, costs                                                                          production. 
and insurance 
claims as 
well 
as project 
delays 
and damage to 
reputation. 
Poor 
HSE 
performance 
could also 
affect 
our ability 
to 
secure future 
work and 
achieve 
targets. 
                 -----------------------------------------------------------    ------------------------------------------------------------ 
 

Develop and retain talented people

We recognise that talented, motivated people improve our performance and contribute to growth. Employee surveys show that people are happy with their places of work, culture and leadership styles.

 
Risk and        Risk change in reporting period                                Mitigating activities 
potential 
impact 
Failure to      Slight decrease 
attract          *    Our current success is helping us attract and retain      *    Annual appraisals providing two-way feedback on 
and retain            people, reflected in falling voluntary employee                performance. 
talented              turnover rates and high levels of applicants. 
people 
Talented                                                                        *    Training and development plans to build skills and 
people           *    In divisions whose voluntary employee turnover is              experience. 
are needed            higher, improvements continue to be made to the 
to provide            working environment and investment made in technology 
excellence            and leadership training.                                  *    Attractive remuneration packages benchmarked where 
in project                                                                           possible. 
delivery and 
customer         *    Recent divisional surveys have provided positive 
service.              reinforcement of our efforts to improve employee          *    Industry-leading working environments, technology 
                      satisfaction.                                                  tools and software to enrich people's working 
Skills                                                                               experience. 
shortages 
in the           *    Our investment in graduate, trainee and 
construction          apprenticeship schemes is well established, with          *    Giving people empowerment and responsibility together 
industry              participants progressing to more senior positions.             with clear leadership and support. 
remain an 
issue 
for the          *    Our leadership development programme continues to be      *    Monitoring future skills requirements and embedding 
foreseeable           well received.                                                 succession plans. 
future. 
 
                 *    Construction & Infrastructure won the 'Inspiring          *    Debriefs with leavers and joiners to understand the 
                      Change in the Workplace' award presented by the Civil          reasons for their decision. 
                      Engineering Contractors Association, for its drive to 
                      promote an inclusive culture. 
                                                                                *    Divisional 'people boards' that meet twice a year to 
                                                                                     review talent in the business. 
                 *    Initiatives to help improve employees' wellbeing 
                      include financial education and digital GP 
                      programmes.                                               *    Employee engagement surveys. 
 
 
                 *    We partner with organisations such as Women into          *    Monthly HR reports to the Board including a report on 
                      Construction and the 5% Club to promote diversity in           leavers and joiners. 
                      our workforce. 
 
                                                                                *    Monitoring recruitment. 
                -----------------------------------------------------------    ----------------------------------------------------------- 
 

Disciplined use of capital

Our long-term success depends not only on our disciplined use of capital but also the liquidity of our clients, partners and suppliers, which could be affected by overtrading in an increasingly uncertain market.

 
Risk and          Risk change in reporting period                                Mitigating activities 
potential 
impact 
Insolvency of     Slight increase 
key client,        *    A high proportion of our current order book is public     *    A business strategy focused on the public sector and 
subcontractor,          sector focused. With commercial clients we obtain,             commercial clients in sound market sectors. 
joint venture           where necessary, relevant securities in the form of 
(JV) partner            guarantees, bonds, escrow and/or favourable payment 
or                      terms.                                                    *    Rigorous due diligence and credit checks on clients, 
supplier.                                                                              partners and suppliers. 
An insolvency 
could disrupt      *    Given recent sector-related issues, some supply chain 
project works,          partners could overstretch their finances, leading to     *    Formal, staged approval process before entering into 
cause delay             underperformance or insolvency.                                contracts, supported by tender review boards. 
and 
incur the 
costs              *    We do not employ any form of debtor finance when          *    Formal JV selection due diligence papers and approval 
of finding a            paying our supply chain. With this and our strong              at Group executive director level. 
replacement,            balance sheet, our supply chain partners regard us as 
resulting in            dependable in an otherwise unsettled sector. 
bad                                                                               *    JV agreements that contain protection in the event of 
debt and                                                                               default by one of the partners. 
significant 
financial 
loss.                                                                             *    Working with preferred or approved suppliers wherever 
There is a                                                                             possible, which aids visibility of both financial and 
risk                                                                                   workload commitments. 
that credit 
checks 
undertaken in                                                                     *    Regular meetings with key supply chain members to 
the past may                                                                           exchange feedback and maintain dialogue, resulting in 
no                                                                                     meaningful relationships and a greater understanding 
longer be                                                                              of their business. 
valid. 
 
                                                                                  *    Monitoring supply chain utilisation to ensure we do 
                                                                                       not overstress either their finances or operational 
                                                                                       resource. 
 
 
                                                                                  *    Monitoring work in progress (uninvoiced income), 
                                                                                       debts and retentions. 
                  -----------------------------------------------------------    ----------------------------------------------------------- 
 
 
Risk and        Risk change in reporting period                               Mitigating activities 
potential 
impact 
Inadequate      No change 
funding          *    Our average net daily cash continues to be healthy       *    Medium-term committed banking facilities to 2022, 
A lack of             and clearly indicates the cash-backed nature of the           which together with our strong cash position provide 
liquidity             business.                                                     significant headroom. 
could impact 
our 
ability to       *    Our balance sheet provides certainty for our clients     *    A Group-led, disciplined allocation process for 
continue              and supply chain in an increasingly uncertain market          significant project-related capital, which considers 
to trade or     .                                                                   future requirements and return on investment. 
restrict 
our ability 
to               *    The strength of our balance sheet provides the           *    Daily monitoring of cash levels and regular 
achieve               opportunity to explore further investment in                  forecasting of future cash balances and facility 
market                regeneration schemes and continue to be selective in          headroom. 
growth or             construction. 
invest 
in                                                                             *    Regular stress-testing of long-term cash forecasts. 
regeneration 
schemes. 
                ----------------------------------------------------------    ---------------------------------------------------------- 
 
 
Risk and         Risk change in reporting period                                 Mitigating activities 
potential 
impact 
Mismanagement    No change 
of working        *    Overall working capital continues to improve as a          *    Monitoring and management of working capital with 
capital                result of the phasing of scheme starts and                      acute focus on any overdue work in progress, debtor 
Poor                   completions in regeneration, plus the continuing          s 
management             benefits from positive cash generation in                       or retentions. 
of working             construction. 
capital 
leads                                                                             *    Reinforcing a culture in the bidding and project 
to                *    Our cash position is not supported by any form of               teams of focusing on generating positive cash 
insufficient           supply chain debtor finance and gives a clear                   outcomes. 
liquidity and          indication of our health. 
funding 
problems.                                                                         *    Daily monitoring of cash levels and weekly cash 
                  *    Cash management maintains its positive momentum in              forecast reports. 
                       construction due to a combination of improved returns, 
                       and cash optimisation and conversion. 
                                                                                  *    Cash profiling of key construction opportunities at 
                                                                                       an early stage to ensure they meet expectations. 
                  *    Our average net daily cash for the period underlines 
                       our disciplined working capital management, but there 
                       are still areas for improvement that we are working        *    Efficient management of capital on regeneration 
                       on.                                                             schemes, such as phased scheme delivery, 
                                                                                       institutional and government funding solutions, and 
                                                                                       forward funding where possible. 
                 ------------------------------------------------------------    --------------------------------------------------------- 
 

Maximise efficiency of resources

Contract terms need to reflect risks arising from the nature and duration of the works. Projects must be properly resourced to ensure successful delivery for clients.

 
Risk and        Risk change in reporting period                               Mitigating activities 
potential 
impact 
Mispricing a    No change 
contract         *    Contract procurement routes and terms have remained      *    A well-established bidding process with experienced 
If a                  favourable, as indicated by our outturn margins and           estimating teams. 
contract              quality of forward order book. 
is 
incorrectly                                                                    *    Robust review of pipeline at key stages, with 
costed this      *    Our continued focus on key sectors means we have              rigorous due diligence and risk assessment, and 
could                 relevant experience when pricing a project and are            senior level approval. 
lead to a             less likely to misprice than if entering new markets 
reduction             or bidding bespoke procurement products. 
in gross                                                                       *    Our order book quality and strong cash position mean 
margin.                                                                             we can remain selective in our bidding. 
It might         *    We have maintained our focus on selecting projects 
also                  that are right for the business and match our risk 
damage the            appetite, thus offering a higher probability of          *    A provision, where appropriate, for increases in 
relationship          success.                                                      costs that hedges against supply chain costs exposed 
with the                                                                            to fluctuations in exchange rates or inflation. 
client 
and supply       *    We continue to secure projects with repeat clients 
chain.                via negotiation, open book and framework style           *    Construction strategy and culture in prioritising bid 
                      arrangements, with limited, selective open market             selectivity over volume. 
                      bids. 
 
                                                                               *    Tender reviews at three key stages of 
                 *    A high proportion of our future pipeline is visible           pre-qualification, pre-tender and final tender 
                      via our positions on long-term frameworks.                    submission, with each stage approved by senior 
                                                                                    management via tender review boards. 
 
 
                                                                               *    Using the tender review process to challenge and 
                                                                                    mitigate any impacts of rising supply chain costs. 
                ----------------------------------------------------------    ----------------------------------------------------------- 
 
 
Risk and         Risk change in reporting period                               Mitigating activities 
potential 
impact 
Changes to       No change 
contracts         *    We have continued to develop digital tools such as       *    Carrying out work under standard terms wherever 
and                    change management, a supply chain portal for                  possible. 
contract               facilitating payment, risk management, and field 
disputes               scheduling and management, to improve efficiencies. 
Changes to                                                                      *    Reviewing contract terms at tender stage and ensuring 
contracts                                                                            variations are approved by the appropriate level of 
and contract      *    Construction's order book maintains a greater                 management. 
disputes               proportion of repeat work, meaning we are more likel 
could lead to    y 
costs being            to achieve sustainable and predictable outcomes via      *    Well-established systems of measuring and reporting 
incurred               negotiated settlement.                                        project progress and estimated outturns that include 
that are not                                                                         contract variations. 
recovered, 
loss of           *    The high proportion of framework related, two-stage 
profitability          and negotiated work in our current order book            *    Regular project reviews, including feedback from 
and delayed            continues to reduce the likelihood of unforeseen              peers, to provide positive challenge around progress 
receipt                changes and disputes.                                         and project performance. 
of cash. 
Ultimately, 
we may need       *    Our digital early warning tools and metrics continue     *    Continued use and development of electronic 
to                     to develop, flagging potential issues and enabling            dashboards for project management and commercial 
resort to              intervention much earlier in the construction cycle.          metrics designed to highlight areas of focus and 
legal                                                                                provide early warnings. 
action to 
resolve 
disputes                                                                        *    Regular reporting on all projects with a particular 
which                                                                                focus on matters likely to impact on programme, cost 
can prove                                                                            and quality. 
costly 
with 
uncertain                                                                       *    Where legal action is necessary, taking appropriate 
outcomes, as                                                                         advice and making suitable provision for costs. 
well 
as damaging 
relationships                                                                   *    Notifying all material disputes to the Board as they 
.                                                                                    occur. 
 
 
                                                                                *    Monthly monitoring of financial and operational 
                                                                                     performance on projects. 
 
 
                                                                                *    Use of electronic change control tools to inform 
                                                                                     clients and project teams of the status of the final 
                                                                                     account and programme at each stage of construction. 
                 ----------------------------------------------------------    ----------------------------------------------------------- 
 
 
Risk and        Risk change in reporting period                                Mitigating activities 
potential 
impact 
Poor project    No change 
delivery         *    Early warning tools that flag problems in project         *    Incentivising project teams on Perfect Delivery1 
Failure to            delivery, enabling earlier intervention and                    outcomes to achieve high levels of client 
meet                  provisioning, have been rolled out further across              satisfaction. 
client                Construction. 
expectations 
could incur                                                                     *    Strategic supply chain trading arrangements to help 
costs            *    Our continued focus on project selectivity reduces             ensure consistent quality. 
that erode            risk in the order book and the probability of poor 
profit                performance. 
margins,                                                                        *    Electronic project management tools which help 
lead                                                                                 improve quality and efficiency. 
to the           *    Various initiatives have been delivered in 
withholding           Construction that focus on improvements in product 
of cash               quality, predictability and client experience.            *    Fit Out's sophisticated initiative to drive client 
payments                                                                             service continues to differentiate its offering. 
and impact 
working          *    There is a stretch in the labour market which has 
capital. It           been manageable in the short term but would be            *    Continued application of early warning tools to 
may                   exacerbated if the government were unable to secure            highlight delivery issues. 
also result           EU skills mobility. 
in 
reduction of                                                                    *    An escalation process to ensure senior management 
repeat           *    Our Perfect Delivery1 initiative and culture                   intervention at an early stage if necessary. 
business and          implemented in the construction divisions is starting 
client                to make a significant impact on outcomes. 
referrals.                                                                      *    Formal internal peer reviews that highlight areas of 
                                                                                     improvement and share best practice and 'lessons 
                 *    Digital business intelligence enhancements in                  learned' exercises. 
                      Construction continue to develop in our pursuit of 
                      early warning indicators and intervention. Further 
                      tools are being developed and explored to improve and     *    Collection and analysis of client feedback. 
                      simplify reporting. 
 
                                                                                *    Monthly monitoring of project performance and 
                                                                                     electronic dashboards for project management and 
                                                                                     commercial metrics. 
 
 
                                                                                *    Regular formal and informal stakeholder feedback to 
                                                                                     ensure our performance is meeting expectations. 
 
 
                                                                                *    Regular client satisfaction reviews and feedback, 
                                                                                     allowing us to intervene when required and hone our 
                                                                                     offering to provide exceptional outcomes. 
                -----------------------------------------------------------    ---------------------------------------------------------- 
 

(1) Perfect Delivery status is granted to projects that meet all four customer service criteria specified by each division.

Pursue innovation

Innovation drives quality, efficiency and competitive advantage and continued investment in technology will improve our delivery and service. Business continuity depends on secure and resilient IT systems and the persistent threat of cyber-risks continues to present a challenge.

 
Risk and       Risk change in reporting period                                Mitigating activities 
potential 
impact 
Failure to     No change 
innovate        *    All divisions have continued to develop solutions to      *    One of our core values is to challenge the status quo 
A failure            improve efficiency, client service and employee                and innovation is strongly encouraged. New ideas are 
to produce           satisfaction. Examples range from safety initiatives,          welcomed from every employee, partner and supplier, 
or embrace           such as dust control campaigns and the promotion of            with an emphasis on efficiency over bureaucracy. 
new                  safe behaviours on site, to online site access 
products             systems that provide site workers with inductions and 
and                  training.                                                 *    Our employees enjoy working on high profile, 
techniques                                                                          innovative projects that provide them with the 
could                                                                               opportunity to enhance their knowledge and 
diminish        *    In regeneration, we work with leading investment               experience. 
our                  partners to create innovative funding solutions that 
delivery to          improve the viability of schemes and facilitate early 
clients and          engagement.                                               *    Infrastructure works with some of the UK's leading 
reduce                                                                              companies who encourage innovation and optimised 
our                                                                                 construction techniques and share in the risk and 
competitive     *    Our work in regeneration requires us to consistently           reward. 
advantage.           evolve market-leading development structuring that 
It could             helps unlock underperforming assets, and continues to 
also                 differentiate our offering.                               *    Business and IT come together via forums that sponsor 
make us                                                                             and promote new innovations across the business. 
less 
attractive      *    Our initiatives around quality delivery and 
to existing          exceptional client experience are not just founded on     *    Our involvement in major infrastructure projects puts 
or                   process, but are integral to our cultural approach.            us at the forefront of new innovation in construction 
prospective                                                                   , 
employees.                                                                          management and project control techniques. This 
                                                                                    allows us to compete in areas with high barrier to 
                                                                                    entry while sharing new ideas across the Group. 
               -----------------------------------------------------------    ----------------------------------------------------------- 
 
 
Risk and       Risk change in reporting period                                Mitigating activities 
potential 
impact 
Failure to     No change 
invest          *    We completed our data centre migrations during 2018       *    A dedicated team focused on providing a stable and 
in                   as part of an ongoing plan to ensure the resilience            resilient IT environment. 
information          of our IT network. 
technology 
(IT)                                                                           *    Continued investment in our core infrastructure and 
Investment      *    All our businesses are investing in significant new            application service that has allowed us to introduce 
in                   technology to enhance our stakeholder experience and           new and improved technology into the business with 
IT is                improve efficiency. We foresee this trend continuing.          confidence. 
necessary            Construction & Infrastructure has invested in new 
to meet the          risk management software and a supply chain 
future               certification and payment portal, with many more          *    A centralised IT service that improves efficiency, 
needs                initiatives in the pipeline.                                   oversight, reporting, security and performance, with 
of the                                                                              divisional resource providing business-specific 
business                                                                            product support. 
in terms of     *    We have continued to invest in established 
expected             information security controls and have engaged an 
growth,              external security partner who advises on strategy.        *    Group-wide and divisional IT forums that discuss and 
security                                                                            report IT strategy and operations. 
and 
innovation,     *    Our IT team reached an important milestone in 2018 by 
and enables          achieving ISO 27001 accreditation.                        *    A dedicated information security team certified and 
its                                                                                 accredited by key industry bodies in data protection 
long-term                                                                           and information security. 
success.        *    We are adding construction-specific features to our 
                     recently upgraded financial software. 
                                                                               *    Group-wide financial software that provides a fully 
                                                                                    integrated construction platform to manage the 
                *    We have rolled out endpoint encryption, active                 project life cycle. 
                     monitoring and threat analysis of external web-based 
                     threats, as well as data protection and information 
                     security training.                                        *    Group-wide risk and IT security strategies that 
                                                                                    address creating awareness, threat alert, risk and 
                                                                                    vulnerability prioritisation and response. 
                *    We have migrated our active directory to Microsoft 
                     Azure as part of an estate update that will include 
                     Office 365 and Windows 10. This will ensure we have       *    Government-accredited security installations and 
                     the latest business software and that our data is              certification to hold protectively marked information, 
                     secure and protected.                                          including under the government's Cyber Essentials 
                                                                                    Scheme. 
               -----------------------------------------------------------    ------------------------------------------------------------ 
 

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

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